Code of Federal Regulations (Last Updated: November 8, 2024) |
Title 39 - Postal Service |
Chapter III - Postal Regulatory Commission |
SubChapter A - Personnel |
Part 3055 - Service Performance and Customer Satisfaction Reporting |
Subpart A - Annual Reporting of Service Performance Achievements |
§ 3055.3 - Reporting exceptions.
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§ 3055.3 Reporting exceptions.
(a) The Postal Service may petition the Commission to request that a product, or component of a product, be excluded from reporting, provided the Postal Service demonstrates that:
(1) The cost of implementing a measurement system would be prohibitive in relation to the revenue generated by the product, or component of a product;
(2) The product, or component of a product, defies meaningful measurement; or
(3) The product, or component of a product, is in the form of a negotiated service agreement with substantially all components of the agreement included in the measurement of other products.
(b) The Postal Service shall identify each product or component of a product granted an exception in each report required under subparts A or B of this part, and certify that the rationale for originally granting the exception remains valid.