§ 510.515 - Beneficiary incentives under the CJR model.


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  • § 510.515 Beneficiary incentives under the CJR model.

    (a) General. Participant hospitals may choose to provide in-kind patient engagement incentives to beneficiaries in a CJR episode, subject to the following conditions:

    (1) The incentive must be provided directly by the participant hospital or by an agent of the hospital under the hospital's direction and control to the beneficiary during a CJR episode of care.

    (2) The item or service provided must be reasonably connected to medical care provided to a beneficiary during an a CJR episode of care.

    (3) The item or service must be a preventive care item or service or an item or service that advances a clinical goal, as listed in paragraph (bc) of this section, for a beneficiary in a CJR episode by engaging the beneficiary in better managing his or her own health.

    (4) The item or service must not be tied to the receipt of items or services outside the CJR episode of care.

    (5) The item or service must not be tied to the receipt of items or services from a particular provider or supplier.

    (6) The availability of the items or services must not be advertised or promoted except that a beneficiary may be made aware of the availability of the items or services at the time the beneficiary could reasonably benefit from them.

    (7) The cost of the items or services must not be shifted to another federal health care program, as defined at section 1128B(f) of the Act.

    (b) Goals of the CJR model. The following are the particular clinical goals of the CJR model, which may be advanced through beneficiary incentives:

    (1) Beneficiary adherence to drug regimens.

    (2) Beneficiary adherence to a care plan.

    (3) Reduction of readmissions and complications resulting from LEJR procedures.

    (4) Management of chronic diseases and conditions that may be affected by the lower extremity joint replacement procedure.

    (c) Documentation of beneficiary incentives.

    (1) Participant hospitals must maintain documentation of items and services furnished as beneficiary incentives that exceed $25 in retail value.

    (2) The documentation must be contemporaneous with the provision of the items and services and must include at least the following:

    (i) The date the incentive is provided.

    (ii) The identity of the beneficiary to whom the item or service was provided.

    (3) The participant hospital must retain the required documentation in accordance with paragraph (e) of this section.

    (d) Technology provided to a beneficiary.

    (

    Technology provided to a CJR beneficiary. Beneficiary engagement incentives involving technology are subject to the following additional conditions:

    (1) Items or services involving technology provided to a beneficiary may not exceed $1,000 in retail value for any one beneficiary in any one CJR episode.

    (2) Items or services involving technology provided to a beneficiary must be the minimum necessary to advance a clinical goal, as listed in paragraph (

    b

    c) of this section, for a beneficiary in a CJR episode.

    (3) Items of technology exceeding $100 in retail value must -

    (i) Remain the property of the CJR participant

    hospital

    ; and

    (ii) Be retrieved from the beneficiary at the end of the CJR episode. The participant hospital must document all retrieval attempts, including the ultimate date of retrieval. Documented, diligent, good faith attempts to retrieve items of technology will be deemed to meet the retrieval requirement.

    (

    e) Documentation and maintenance of records. All participant hospitals that provide in-kind patient engagement incentives to beneficiaries in CJR episodes must

    c) Clinical goals of the CJR model. The following are the clinical goals of the CJR model, which may be advanced through beneficiary incentives:

    (1)

    Provide to CMS, the OIG, and the Comptroller General or their designee(s) scheduled and unscheduled access to all books, contracts, records, documents, and other evidence sufficient to enable the audit, evaluation, inspection, or investigation of the participant hospital's compliance with CJR requirements for beneficiary incentives.

    (2) Maintain all such books, contracts, records, documents, and other evidence for a period of 10 years from the last day of the participant hospital's participation in the CJR model or from the date of completion of any audit, evaluation, inspection, or investigation, whichever is later, unless -

    (i) CMS determines that there is a special need to retain a particular record or group of records for a longer period and notifies the participant hospital at least 30 calendar days before the normal disposition rate; or

    (ii) There has been a dispute or allegation of fraud or similar fault against the participant hospital, in which case the records must be maintained for an additional 6 years from the date of any resulting final resolution of the dispute or allegation of fraud or similar fault.

    Beneficiary adherence to drug regimens.

    (2) Beneficiary adherence to a care plan.

    (3) Reduction of readmissions and complications resulting from LEJR procedures.

    (4) Management of chronic diseases and conditions that may be affected by the LEJR procedure.

    (d) Documentation of beneficiary incentives.

    (1) Participant hospitals must maintain documentation of items and services furnished as beneficiary incentives that exceed $25 in retail value.

    (2) The documentation must be established contemporaneously with the provision of the items and services and must include at least the following:

    (i) The date the incentive is provided.

    (ii) The identity of the beneficiary to whom the item or service was provided.

    (3) The documentation regarding items of technology exceeding $100 in retail value must also include contemporaneous documentation of any attempt to retrieve technology at the end of a CJR episode as described in paragraph (b)(3) of this section.

    (4) The CJR participant hospital must retain and provide access to the required documentation in accordance with § 510.110.

    [80 FR 73540, Nov. 24, 2015, as amended at 82 FR 621, Jan. 3, 2017]