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Code of Federal Regulations (Last Updated: May 6, 2024) |
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Title 14 - Aeronautics and Space |
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Chapter II - Office of the Secretary, Department of Transportation (Aviation Proceedings) |
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SubChapter D - Special Regulations |
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Part 382 - Nondiscrimination on the Basis of Disability in Air Travel |
| Subpart A - General Provisions |
| § 382.1 - What is the purpose of this part? |
| § 382.3 - What do the terms in this rule mean? |
| § 382.5 - When are U.S. and foreign carriers required to begin complying with the provisions of this part? |
| § 382.7 - To whom do the provisions of this part apply? |
| § 382.9 - What may foreign carriers do if they believe a provision of a foreign nation's law conflicts with compliance with a provision of this part? |
| § 382.10 - How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities? |
| §§ 382.11--382.19 - [Reserved] |
| Subpart B - Nondiscrimination and Access to Services and Information |
| § 382.11 - What is the general nondiscrimination requirement of this part? |
| § 382.13 - Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination? |
| § 382.15 - Do carriers have to make sure that contractors comply with the requirements of this Part? |
| § 382.17 - May carriers limit the number of passengers with a disability on a flight? |
| § 382.19 - May carriers refuse to provide transportation on the basis of disability? |
| § 382.21 - May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition? |
| § 382.23 - May carriers require a passenger with a disability to provide a medical certificate? |
| § 382.25 - May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight? |
| § 382.27 - May a carrier require a passenger with a disability to provide advance notice in order to obtain certain specific services in connection with a flight? |
| § 382.29 - May a carrier require a passenger with a disability to travel with a safety assistant? |
| § 382.31 - May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule? |
| § 382.33 - May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers? |
| § 382.35 - May carriers require passengers with a disability to sign waivers or releases? |
| §§ 382.25--382.29 - [Reserved] |
| Subpart C - Information for Passengers |
| § 382.37 - Seat assignments. |
| § 382.38 - Seating accommodations. |
| § 382.39 - Provision of services and equipment. |
| § 382.40 - Boarding assistance for small aircraft. |
| § 382.41 - What flight-related information must carriers provide to qualified individuals with a disability? |
| § 382.43 - Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities? |
| § 382.45 - Must carriers make copies of this Part available to passengers? |
| § 382.47 - Accommodations for persons with hearing impairments. |
| § 382.49 - Security screening of passengers. |
| § 382.59 - [Reserved] |
| § 382.40a - Boarding assistance for large aircraft. |
| Subpart D - Accessibility of Airport Facilities |
| § 382.51 - What requirements must carriers meet concerning the accessibility of airport facilities? |
| § 382.53 - What information must carriers give individuals with a vision or hearing impairment at airports? |
| § 382.55 - May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments? |
| § 382.57 - What accessibility requirements apply to automated airport kiosks? |
| § 382.70 - Disability-related complaints received by carriers. |
| Subpart E - Accessibility of Aircraft and Service Animals on Aircraft |
| § 382.61 - What are the requirements for movable aisle armrests? |
| § 382.63 - What are the requirements for accessible lavatories? |
| § 382.64 - What are the requirements for large accessible lavatories on single-aisle aircraft? |
| § 382.65 - What are the requirements concerning on-board wheelchairs? |
| § 382.67 - What is the requirement for priority space in the cabin to store passengers' wheelchairs? |
| § 382.69 - What requirements must carriers meet concerning the accessibility of videos, DVDs, and other audio-visual presentations shown on-aircraft to individuals who are deaf or hard of hearing? |
| § 382.71 - What other aircraft accessibility requirements apply to carriers? |
| § 382.72 - Must carriers allow a service animal to accompany a passenger with a disability? |
| § 382.74 - How many service animals must a carrier transport in the cabin of aircraft? |
| § 382.75 - May a carrier require documentation from passengers with disabilities seeking to travel with a service animal? |
| § 382.76 - May a carrier require a service animal user to check-in physically at the airport? |
| § 382.77 - May carriers restrict the location and placement of service animals on aircraft? |
| § 382.78 - May carriers charge individuals with disabilities for the damage their service animal causes? |
| § 382.79 - Under what other circumstances may carriers refuse to provide transportation to a service animal traveling with a passenger with a disability? |
| § 382.80 - May carriers impose additional restrictions on the transport of service animals? |
| §§ 382.72--382.80 - xxx |
| Subpart F - Seating Accommodations |
| § 382.81 - For which passengers must carriers make seating accommodations? |
| § 382.83 - Through what mechanisms do carriers make seating accommodations? |
| § 382.85 - What seating accommodations must carriers make to passengers in circumstances not covered by § 382.81 (a) through (d)? |
| § 382.87 - What other requirements pertain to seating for passengers with a disability? |
| Subpart G - Boarding, Deplaning, and Connecting Assistance |
| § 382.91 - What assistance must carriers provide to passengers with a disability in moving within the terminal? |
| § 382.93 - Must carriers offer preboarding to passengers with a disability? |
| § 382.95 - What are carriers' general obligations with respect to boarding and deplaning assistance? |
| § 382.97 - To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply? |
| § 382.99 - What agreements must carriers have with the airports they serve? |
| § 382.101 - What other boarding and deplaning assistance must carriers provide? |
| § 382.103 - May a carrier leave a passenger unattended in a wheelchair or other device? |
| § 382.105 - What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, and connecting assistance? |
| Subpart H - Services on Aircraft |
| § 382.111 - What services must carriers provide to passengers with a disability on board the aircraft? |
| § 382.113 - What services are carriers not required to provide to passengers with a disability on board the aircraft? |
| § 382.115 - What requirements apply to on-board safety briefings? |
| § 382.117 - Must carriers permit passengers with a disability to travel with service animals? |
| § 382.119 - What information must carriers give individuals with vision or hearing impairment on aircraft? |
| Subpart I - Stowage of Wheelchairs, Other Mobility Aids, and Other Assistive Devices |
| § 382.121 - What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin? |
| § 382.123 - What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices? |
| § 382.125 - What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment? |
| § 382.127 - What procedures apply to stowage of battery-powered mobility aids? |
| § 382.129 - What other requirements apply when passengers' wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage? |
| § 382.131 - Do baggage liability limits apply to mobility aids and other assistive devices? |
| § 382.133 - What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight? |
| Subpart J - Training and Administrative Provisions |
| § 382.141 - What training are carriers required to provide for their personnel? |
| § 382.143 - When must carriers complete training for their personnel? |
| § 382.145 - What records concerning training must carriers retain? |
| Subpart K - Complaints and Enforcement Procedures |
| § 382.151 - What are the requirements for providing Complaints Resolution Officials? |
| § 382.153 - What actions do CROs take on complaints? |
| § 382.155 - How must carriers respond to written complaints? |
| § 382.157 - What are carriers' obligations for recordkeeping and reporting on disability-related complaints? |
| § 382.159 - How are complaints filed with DOT? |
| Appendix A to Part 382 - Report of Disability-Related Complaint Data |
| Appendix B to Part 382 - Cross-Reference Table |