§ 1194.41 - Information, documentation, and support.


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  • § D1194.41 Information, documentation, and support.

    (a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

    (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

    (c) Support services for products shall accommodate the communication needs of end-users with disabilities.

    [65 FR 80523, Dec. 21, 2000. Redesignated and amended at 82 FR 5832, Jan. 18, 2017]

    Sections D1194.42 through D1194.50 [Reserved]