99-28984. Establishment of the Enforcement and Consumer Information Bureaus  

  • [Federal Register Volume 64, Number 215 (Monday, November 8, 1999)]
    [Rules and Regulations]
    [Pages 60715-60726]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 99-28984]
    
    
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    FEDERAL COMMUNICATIONS COMMISSION
    
    47 CFR Parts 0, 1, 21, 27, 68, and 90
    
    [FCC 99-172]
    
    
    Establishment of the Enforcement and Consumer Information Bureaus
    
    AGENCY: Federal Communications Commission.
    
    ACTION: Final rule.
    
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    SUMMARY: This document amends the Commission's rules to promote a more 
    efficient and effective organizational structure. The Commission has 
    concluded that the proper dispatch of its business and the public 
    interest will best be served by consolidating enforcement and consumer 
    information functions into an Enforcement Bureau and a Consumer 
    Information Bureau, respectively. The Commission also eliminates the 
    Compliance and Information Bureau and the Office of Public Affairs and 
    creates a small Office of Media Relations that will serve as the 
    Commission's liaison with the news media and manage the agency's 
    internet site.
    
    DATES: Effective November 8, 1999.
    
    FOR FURTHER INFORMATION CONTACT: Doreen McCarthy, 202-418-0795.
    
    SUPPLEMENTARY INFORMATION: To promote a more efficient and effective 
    organizational structure, the Commission has concluded that the proper 
    dispatch of its business and the public interest will best be served by 
    consolidating enforcement and consumer information functions into an 
    Enforcement Bureau and a Consumer Information Bureau, respectively, and 
    by eliminating the Compliance and Information Bureau. In the Order 
    adopted July 12, 1999 and released October 27, 1999, we amend the 
    Commission's Rules to reflect the creation of the new Bureaus, describe 
    their functions and delegated authority and to make other conforming 
    changes. We also note that the new Bureaus will have delegated 
    authority to act on petitions for reconsideration of decisions of their 
    predecessor Bureaus or Offices on matters within the scope of their 
    relevant delegated authority. The Order also eliminates the Office of 
    Public Affairs and creates a small Office of Media Relations that will 
    serve as the Commission's liaison with the news media and manage the 
    agency's internet site.
        Authority for the adoption of the foregoing revisions is contained 
    in Sections 4(i), 4(j), 5(b), 5(c), 201(b) and 303(r) of the 
    Communications Act of 1934, as amended, 47 U.S.C. 154(i), 154(j), 
    155(b), 201(b) and 303(r).
        The amendments adopted herein pertain to agency organization, 
    procedure and practice. Consequently, the notice and comment provision 
    of the Administrative Procedure Act contained in 5 U.S.C. 553(b) is 
    inapplicable.
        Accordingly, it is ordered that Parts 0, 1, 21, 27, 68 and 90 of 
    the Commission's Rules, set forth in Title 47 of the Code of Federal 
    Regulations, are amended effective November 8, 1999.
    
    List of Subjects
    
    47 CFR Part 0
    
        Organizations and functions (Government agencies).
    
    47 CFR Part 1
    
        Communications common carriers, Telecommunications.
    
    47 CFR Part 21
    
        Radio.
    
    47 CFR Part 27
    
        Communications common carriers.
    
    47 CFR Part 68
    
        Communications equipment, Telephone.
    
    47 CFR Part 90
    
        Common carriers, Radio.
    
    
    [[Page 60716]]
    
    
    Federal Communications Commission.
    Magalie Roman Salas,
    Secretary.
    
    Rule Changes
    
        Parts 0, 1, 21, 27, 68 and 90 of Title 47 of the Code of Federal 
    Regulations are amended as follows:
    
    PART 0--COMMISSION ORGANIZATION
    
        1. The authority citation for Part 0 continues to read as follows:
    
        Authority: Secs. 5, 48 Stat. 1068, as amended; 47 U.S.C. 155, 
    225, unless otherwise noted.
    
        2. Section 0.5 is amended by revising paragraph (a) to read as 
    follows:
    
    
    Sec. 0.5  General description of Commission organization and 
    operations.
    
        (a) Principal staff units. The Commission is assisted in the 
    performance of its responsibilities by its staff, which is divided into 
    the following principal units:
        (1) Office of Managing Director.
        (2) Office of Engineering and Technology.
        (3) Office of General Counsel.
        (4) Office of Plans and Policy.
        (5) Office of Media Relations.
        (6) Office of Legislative Affairs.
        (7) Office of Inspector General.
        (8) Office of Communications Business Opportunities.
        (9) Office of Administrative Law Judges.
        (10) Common Carrier Bureau.
        (11) Wireless Telecommunications Bureau.
        (12) International Bureau.
        (13) Cable Services Bureau.
        (14) Mass Media Bureau.
        (15) Enforcement Bureau.
        (16) Consumer Information Bureau.
    * * * * *
        3. The undesignated centerheading immediately preceding Sec. 0.15 
    is revised to read as follows:
    
    Office of Media Relations
    
        4. Section 0.15 is revised to read as follows:
    
    
    Sec. 0.15  Functions of the Office.
    
        (a) Enhance public understanding of and compliance with the 
    Commission's regulatory requirements through dissemination of 
    information to the news media.
        (b) Act as the principal channel for communicating information to 
    the news media on Commission policies, programs, and activities.
        (c) Advise the Commission on information dissemination as it 
    affects liaison with the media.
        (d) Manage the FCC's Internet site and oversee the agency's Web 
    standards and guidelines.
        (e) Maintain liaison with the Consumer Information Bureau on press 
    and media issues concerning consumer assistance and information 
    including informal consumer complaints.
        5. Section 0.17 is amended by adding paragraph (g) to read as 
    follows:
    
    
    Sec. 0.17  Functions of the Office.
    
    * * * * *
        (g) Coordinate with the Consumer Information Bureau on issues 
    involving informal consumer complaints and other general inquiries by 
    consumers.
        6. Section 0.31 is amended by adding paragraph (n) to read as 
    follows:
    
    
    Sec. 0.31  Functions of the Office.
    
    * * * * *
        (n) To assist the Consumer Information Bureau on issues involving 
    informal consumer complaints and other general inquiries by consumers.
        7. Section 0.51 is amended by adding paragraph (s) to read as 
    follows:
    
    
    Sec. 0.51  Functions of the Bureau.
    
    * * * * *
        (s) To assist the Consumer Information Bureau on issues involving 
    informal consumer complaints and other general inquiries by consumers.
        8. Section 0.61 is amended by removing and reserving paragraph (c), 
    revising paragraph (f) and adding paragraph (g) to read as follows:
    
    
    Sec. 0.61  Functions of the Bureau.
    
    * * * * *
        (f) Handle equal employment opportunity enforcement and political 
    broadcasting and fairness doctrine complaints involving broadcast 
    stations, cable operators and other multichannel video program 
    distributors.
        (g) To assist the Consumer Information Bureau on issues involving 
    informal consumer complaints and other general inquiries by consumers.
    * * * * *
        9. Section 0.91 is amended by revising paragraphs (a), (c) and (h) 
    to read as follows:
    
    
    Sec. 0.91  Functions of the Bureau.
    
    * * * * *
        (a) Advises and makes recommendations to the Commission, or acts 
    for the Commission under delegated authority, in matters pertaining to 
    the regulation and licensing of communication common carriers and 
    ancillary operations (other than matters pertaining exclusively to the 
    regulation and licensing of wireless telecommunications services and 
    facilities). This includes: Policy development and coordination; 
    adjudicatory and rule making proceedings, including rate and service 
    investigations; determinations regarding lawfulness of carrier tariffs; 
    action on applications for service and facility authorizations; review 
    of carrier performance; economic research and analysis; administration 
    of Commission accounting and reporting requirements; compliance and 
    enforcement activities not otherwise within the responsibility of the 
    Enforcement Bureau; and any matters concerning wireline carriers that 
    also affect wireless carriers in cooperation with the Wireless 
    Telecommunications Bureau.
    * * * * *
        (c) Advises and assists the public, other government agencies and 
    industry groups on wireline common carrier regulation and related 
    matters. Also assists the Consumer Information Bureau with informal 
    consumer complaints and other general inquiries by consumers regarding 
    wireline common carrier regulation and related matters.
    * * * * *
        (h) Administers the Telecommunications Service Priority System with 
    the concurrence of the Enforcement Bureau, and resolves matters 
    involving assignment of priorities and other issues pursuant to part 64 
    of this chapter.
    * * * * *
        10. Section 0.101 is amended by revising paragraph (d) to read as 
    follows:
    
    
    Sec. 0.101  Functions of the Bureau.
    
    * * * * *
        (d) Advises and assists, the public, other government agencies and 
    industry groups. Also assists the Consumer Information Bureau with 
    informal consumer complaints and other general inquiries by consumers 
    regarding cable regulations and related matters.
    * * * * *
        11. The undesignated centerheading immediately preceding Sec. 0.111 
    is revised to read as follows:
    
    Enforcement Bureau
    
        12. Section 0.111 is revised to read as follows:
    
    
    Sec. 0.111  Functions of the Bureau.
    
        (a) Serve as the primary Commission entity responsible for 
    enforcement of the Communications Act and other communications 
    statutes, the Commission's rules, Commission orders and Commission 
    authorizations, other than matters that are addressed in the
    
    [[Page 60717]]
    
    context of a pending application for a license or other authorization 
    or in the context of administration, including post-grant 
    administration, of a licensing or other authorization or registration 
    program.
        (1) Resolve complaints, including complaints filed under section 
    208 of the Communications Act, regarding acts or omissions of common 
    carriers (wireline, wireless and international).
    
        Note to paragaph (a)(1): The Consumer Information Bureau has 
    primary responsibility for informally resolving individual informal 
    complaints from consumers against common carriers (wireline, 
    wireless and international) and against other wireless licensees, 
    and informal consumer complaints involving access to 
    telecommunications services and equipment for persons with 
    disabilities. The Common Carrier Bureau has primary responsibility 
    regarding compliance with common carrier accounting and related 
    requirements, including those imposed under section 220 of the 
    Communications Act, and complaints regarding connection of equipment 
    to the telephone network under part 68 of the Commission's rules. 
    The International Bureau has primary responsibility for complaints 
    regarding international settlements rules and policies. The Cable 
    Services Bureau has primary responsibility for pole attachment 
    complaints under section 224 of the Communications Act.
    
        (2) Resolve complaints regarding acts or omissions of non-common 
    carriers subject to the Commission's jurisdiction under Title II of the 
    Communications Act and related provisions, including complaints against 
    aggregators under section 226 of the Communications Act and against 
    entities subject to the requirements of section 227 of the 
    Communications Act.
    
        Note to paragraph (a)(2): The Consumer Information Bureau has 
    primary responsibility for informally resolving individual informal 
    complaints from consumers against non-common carriers subject to the 
    Commission's jurisdiction under Title II of the Communications Act 
    and related provisions, other than complaints involving access to 
    communications services and equipment for persons with disabilities.
    
        (3) Resolve formal complaints regarding accessibility to 
    telecommunications services and equipment for persons with 
    disabilities, including complaints filed pursuant to sections 225 and 
    255 of the Communications Act.
        (4) Resolve complaints regarding radiofrequency interference and 
    complaints regarding radiofrequency equipment and devices, including 
    complaints of violations of sections 302 and 333 of the Communications 
    Act.
    
        Note to paragraph (a)(4): The Cable Services Bureau has shared 
    responsibility for cable signal leakage complaints and the Office of 
    Engineering and Technology has shared responsibility for 
    radiofrequency equipment and device complaints.
    
        (5) Resolve complaints regarding compliance with the Commission's 
    Emergency Alert System rules.
        (6) Resolve complaints regarding the lighting and marking of radio 
    transmitting towers under section 303(q) of the Communications Act.
    
        Note to paragraph (a)(6): The Wireless Telecommunications Bureau 
    has responsibility for administration of the tower registration 
    program.
    
        (7) Resolve complaints regarding compliance with statutory and 
    regulatory provisions regarding indecent communications subject to the 
    Commission's jurisdiction.
        (8) Resolve complaints regarding the broadcast and cable television 
    children's television programming commercial limits contained in 
    section 102 of the Children's Television Act.
    
        Note to paragraph (a)(8): The Mass Media Bureau has 
    responsibility for enforcement of these limits in the broadcast 
    television renewal context.
    
        (9) Resolve complaints regarding unauthorized construction and 
    operation of communications facilities, including complaints of 
    violations of section 301 of the Communications Act.
        (10) Resolve complaints regarding false distress signals under 
    section 325(a) of the Communications Act.
        (11) Resolve other complaints against Title III licensees and 
    permittees.
    
        Note to paragraph (a)(11): The Mass Media Bureau has primary 
    responsibility for complaints regarding children's television 
    programming requirements, and for political and related programming 
    matters and equal employment opportunity matters involving 
    broadcasters, cable operators and other multichannel video 
    programming distributors. The relevant licensing Bureau has primary 
    responsibility for complaints involving tower siting and the 
    Commission's environmental rules. The Cable Services Bureau has 
    primary responsibility for complaints regarding the Commission's 
    Cable Antenna Relay Service rules.
    
        (12) Resolve complaints regarding other matters assigned to it by 
    the Commission, matters that do not fall within the responsibility of 
    another Bureau or Office or matters that are determined by mutual 
    agreement with another Bureau or Office to be appropriately handled by 
    the Enforcement Bureau.
        (13) Identify and analyze complaint information, conduct 
    investigations, conduct external audits and collect information, 
    including pursuant to sections 218, 308(b), 403 and 409(e) through (k) 
    of the Communications Act, in connection with complaints, on its own 
    initiative or upon request of another Bureau or Office.
        (14) Issue or draft orders taking or recommending appropriate 
    action in response to complaints or investigations, including, but not 
    limited to, admonishments, damage awards where authorized by law or 
    other affirmative relief, notices of violation, notices of apparent 
    liability and related orders, notices of opportunity for hearing 
    regarding a potential forfeiture, hearing designation orders, orders 
    designating licenses or other authorizations for a revocation hearing 
    and consent decrees. Issue or draft appropriate orders after a hearing 
    has been terminated by an Administrative Law Judge on the basis of 
    waiver. Issue or draft appropriate interlocutory orders and take or 
    recommend appropriate action in the exercise of its responsibilities.
        (15) Encourage cooperative compliance efforts.
        (16) Mediate and settle disputes.
        (17) Provide information regarding pending complaints, compliance 
    with relevant requirements and the complaint process, where appropriate 
    and to the extent the information is not available from the Consumer 
    Information Bureau or other Bureaus and Offices.
        (18) Exercise responsibility for rulemaking proceedings regarding 
    general enforcement policies and procedures.
        (19) Advise the Commission or responsible Bureau or Office 
    regarding the enforcement implications of existing and proposed rules.
        (20) Serve as the primary point of contact for coordinating 
    enforcement matters, including market and consumer enforcement matters, 
    with other federal, state and local government agencies, as well as 
    with foreign governments after appropriate consultation, and provide 
    assistance to such entities. Refer matters to such entities, as well as 
    to private sector entities, as appropriate.
        (b) Serve as trial staff in formal hearings conducted pursuant to 5 
    U.S.C. 556 regarding applications, revocation, forfeitures and other 
    matters designated for hearing.
        (c) Under the general direction of the Defense Commissioner, 
    coordinate the defense activities of the Commission and provide support 
    to the Defense Commissioner with respect to his or her participation in 
    the Joint Telecommunications Resources Board, and the National Security 
    Telecommunications Advisory Committee and other organizations. 
    Recommend national emergency plans
    
    [[Page 60718]]
    
    and preparedness programs covering Commission functions during national 
    emergency conditions. Support the Chief of the Common Carrier, 
    International and Wireless Telecommunications Bureaus on matters 
    involving assignment of Telecommunications Service Priority System 
    priorities and in administration of that system. The Chief, Enforcement 
    Bureau, or that person's designee, acts as FCC Alternate Defense 
    Coordinator and principal to the National Communications System. 
    Perform such alternate functions as may be delegated during a national 
    emergency or following activation of the President's war emergency 
    powers as specified in section 706 of the Communications Act.
        (d) In coordination with the International Bureau, participate in 
    international conferences dealing with monitoring and measurement; 
    serve as the point of contact for the U.S. Government in matters of 
    international monitoring, fixed and mobile direction-finding and 
    interference resolution; and oversee coordination of non-routine 
    communications and materials between the Commission and international 
    or regional public organizations or foreign administrations.
        (e) In conjunction with the Office of Engineering and Technology, 
    work with technical standards bodies.
        (f) Administer the Commission's Emergency Alert System. Be 
    responsible for rulemakings involving the Emergency Alert System.
        (g) Oversee the Commission's privatized ship radio safety 
    inspection program.
        (h) Have authority to rule on emergency requests for Special 
    Temporary Authority during non-business hours.
        (i) Provide field support for, and field representation of, the 
    Bureau, other Bureaus and Offices and the Commission. Coordinate with 
    other Bureaus and Offices as appropriate.
        (j) Handle congressional and other correspondence relating to or 
    requesting specific enforcement actions, specific complaints or other 
    specific matters within the responsibility of the Bureau, to the extent 
    not otherwise handled by the Consumer Information Bureau, the Office of 
    General Counsel (impermissible ex parte presentations) or another 
    Bureau or Office.
        (k) Have authority to issue non-hearing related subpoenas for the 
    attendance and testimony of witnesses and the production of books, 
    papers, correspondence, memoranda, schedules of charges, contracts, 
    agreements, and any other records deemed relevant to the investigation 
    of matters within the responsibility of the Bureau. Before issuing a 
    subpoena, the Enforcement Bureau shall obtain the approval of the 
    Office of General Counsel.
        (l) Perform such other functions as may be assigned or referred to 
    it by the Commission.
        13. Section 0.121 is amended by revising paragraph (a) as follows:
    
    
    Sec. 0.121  Location of field installations.
    
        (a) Field offices are located throughout the United States. For the 
    address and phone number of the closest office contact the Enforcement 
    Bureau or see the U.S. Government Manual.
    * * * * *
        14. Section 0.131 is amended by revising paragraphs (a), (h) and 
    (i) to read as follows:
    
    
    Sec. 0.131  Functions of the Bureau.
    
    * * * * *
        (a) Advises and makes recommendations to the Commission, or acts 
    for the Commission under delegated authority, in all matters pertaining 
    to the licensing and regulation of wireless telecommunications, 
    including ancillary operations related to the provision or use of such 
    services; and any matters concerning wireless carriers that also affect 
    wireline carriers in cooperation with the Common Carrier Bureau. These 
    activities include: policy development and coordination; conducting 
    rulemaking and adjudicatory proceedings, including licensing and 
    complaint proceedings for matters not within the responsibility of the 
    Enforcement Bureau; acting on waivers of rules; acting on applications 
    for service and facility authorizations; compliance and enforcement 
    activities for matters not within the responsibility of the Enforcement 
    Bureau; determining resource impacts of existing, planned or 
    recommended Commission activities concerning wireless 
    telecommunications, and developing and recommending resource deployment 
    priorities.
    * * * * *
        (h) Develops and recommends policies, programs and rules to ensure 
    interference-free operation of wireless telecommunications equipment 
    and networks. Coordinates with and assists other Bureaus and Offices, 
    as appropriate, concerning spectrum management, planning, and 
    interference matters and issues, and in compliance and enforcement 
    activities. Studies technical requirements for equipment for wireless 
    telecommunications services in accordance with standards established by 
    the Chief, Office of Engineering and Technology.
        (i) Advises and assists consumers, businesses and other government 
    agencies on wireless telecommunications issues and matters related 
    thereto. Also assists the Consumer Information Bureau with informal 
    consumer complaints and other general inquiries by consumers regarding 
    cable regulations and related matters.
    * * * * *
        15. Add an undesignated center heading and 0.141 to read as 
    follows:
    
    Consumer Information Bureau
    
    
    Sec. 0.141  Functions of the Bureau.
    
        (a) Serve as the primary Commission entity responsible for 
    communicating information to the general public regarding Commission 
    policies, programs, and activities. Develop, recommend, coordinate and 
    administer the Commission's consumer information program to enhance the 
    public's understanding of and compliance with the Commission's 
    regulatory requirements.
        (1) Provide a single source ``one-stop'' shop or ``FCC General 
    Store'' for handling general inquiries and informally resolving 
    individual informal consumer complaints for the Commission.
        (2) Provide information to the public on the Commission's policies, 
    goals, objectives, and regulatory requirements in order to facilitate 
    public participation in the Commission's decision-making processes.
        (3) Plan, develop, and implement, in coordination with Bureaus and 
    Offices, a Commission wide strategic information plan. Collect and 
    analyze information received in the Bureau from incoming informal 
    consumer complaints and inquiries, consumer forums, and other industry 
    sources and act as an early warning system to alert the Commissioners 
    and the other Bureaus and Offices of areas of concern or interest.
        (4) In conjunction with appropriate Bureaus and Offices, conduct 
    consumer forums to educate the public about important Commission 
    regulatory programs and to solicit public feedback about the work of 
    the Commission.
        (5) In coordination with the Managing Director's Office, provide 
    objectives and evaluation methods for the public information portions 
    of the Agency's Government Performance and Results Act (GPRA) 
    submissions and other Agency-wide strategic planning efforts.
        (6) Provide expert advice and assistance to Bureaus and Offices
    
    [[Page 60719]]
    
    regarding compliance with accessibility requirements.
        (7) Provide accessible formats for distribution of Commission 
    material for use by individuals with disabilities, and ensure that 
    individuals with disabilities have access to Commission processes in 
    accordance with Section 504 of the Rehabilitation Act of 1973, 29 
    U.S.C. 794.
        (8) Develop and issue, in conjunction with appropriate Bureaus and 
    Offices, consumer alerts and public service announcements to give 
    consumers information about their rights and information to protect 
    themselves from unscrupulous individuals and firms.
        (9) Exercise responsibility for rulemaking proceedings regarding 
    general consumer education policies and procedures, and any other 
    related issues, as appropriate.
        (b) Provide consumers with timely, up-to-date, and accurate 
    information promptly and professionally, in a format that is most 
    convenient to the consumer through the use of an integrated telephone, 
    TTY, e-mail, web site, and correspondence center.
        (1) Provide informal resolution of individual informal consumer 
    complaints in accord with the Bureau's delegated authority (except 
    those complaints filed regarding accessibility to communications 
    services and equipment for persons with disabilities, including 
    complaints filed pursuant to sections 225, 255, and 713 of the 
    Communications Act, which are handled by the Enforcement Bureau.)
        (i) Complete an electronic complaint form at the request of 
    consumers and assist consumers with informal resolution of their 
    complaints through service, facilitation, and informal resolution to 
    address consumer-oriented problems.
        (ii) Mediate and settle disputes in informal complaints as 
    appropriate.
        (2) Develop and implement approaches and delivery mechanisms to 
    increase productivity and continuously improve service to consumers. 
    Develop partnership with other federal, state, and local governments 
    and industry in order to establish mechanisms to quickly address 
    informal consumer complaints and issues.
        (3) Identify and refer new, novel and/or hot consumer issues to the 
    appropriate Commission Bureau or Office.
        (4) Prepare and distribute information and documents of interest to 
    consumers regarding their rights under applicable law.
        (5) In coordination with other Bureaus and Offices, handle 
    Congressional and other correspondence related to specific informal 
    consumer complaints, or other specific matters within the 
    responsibility of the Bureau, to the extent not otherwise handled by 
    the Office of General Counsel (impermissible ex parte presentations) or 
    another Bureau or Office.
        (c) Develop, plan, coordinate and operate the consolidated 
    reference and research services center to ensure accessibility of the 
    files and record systems for the public and Commission staff.
        (1) Serve as the official FCC record custodian for designated 
    records to include intake processing, organization and file 
    maintenance, reference services, retirement, and retrieval of these 
    records. Responsible for managing and maintaining the Electronic 
    Comment Filing System.
        (2) Certify records for adjudicatory and court proceedings.
        (3) Convene periodic user group meetings to assist in defining 
    requirements for automated reference and research services.
        (4) Maintain files for Informal Consumer Complaints, Broadcast 
    Ownership, AM/FM/TV, TV Translators, FM Translators, Cable TV, 
    Wireless, Auction and Common Carrier Tariff and other public record 
    systems in a current state by receiving, reviewing, and filing 
    applications, authorizations, correspondence, technical data and other 
    materials in accordance with established procedures and time frames. 
    Maintain for public inspection Time Brokerage and Affiliation 
    Agreements.
        (5) Provide the public and the Commission staff prompt access to 
    manual/computerized records and filing systems.
        (6) Maintain court citation file and legislative histories 
    concerning telecommunications dockets.
        (d) Manage the Bureau's computer hardware, software, and database 
    systems, such as the Bureau's Internet site, consumer information 
    network systems, and the electronic comment filing system. Responsible 
    for all design, systems development, presentation development, 
    accessibility and coordination with the Chairman, Commissioners, and 
    other Bureaus and Offices to ensure complete, timely, and accurate 
    coverage of Bureau activities and Commission publications.
        (1) Participate with the Internet Working Group to set standards 
    and develop guidelines that govern the FCC Internet practices and 
    procedures. Keep abreast of new developments and provide expert advice 
    on how to attain new goals.
        (2) In consultation with, and assisted by the Managing Director's 
    Office, identify the role of the Information Technology Center in 
    supporting the hardware, software, and systems needs of the Bureau.
        (3) Provide leadership to Bureaus and Offices for dissemination of 
    consumer information via the Internet.
        (4) Coordinate with other Bureaus and Offices to develop and 
    maintain Commission-wide databases for dissemination of consumer 
    information and related documents.
        (5) Provide technology and automation support to the Bureau to 
    ensure smooth operation of daily business and ongoing work. Purchase, 
    install and monitor use of new technology. Provide training as 
    appropriate.
        (6) Determine need for, develop statements of work, recommend, 
    implement and manage automated information systems, electronic filing 
    systems, telephone systems, electronic and document management systems.
        (e) Develop, recommend, and implement policies, goals, and 
    objectives to solicit public input in Commission policy-making 
    proceedings to ensure that the Commission has the benefit of a wide 
    spectrum of information and viewpoints in its decision-making 
    processes.
        (1) In coordination with the Commission's Bureaus and Offices, 
    maintain liaison with consumer organizations and governmental agencies 
    concerned with FCC regulatory activities to ensure a continuing 
    exchange of views and information.
        (2) Conduct consumer forums to educate the public about important 
    Commission regulatory programs and to solicit public feedback from 
    consumers and to encourage more public participation in the work of the 
    Commission.
        (3) Develop and maintain special databases for mailing, e-mailing, 
    and sending facsimile material to groups affected by commission 
    actions.
        (4) Arrange briefings and seminars for educational institutions, 
    consumer organizations or other groups interested in the operations of 
    the Commission.
        (5) In coordination with Bureaus and Offices, implement an informal 
    work group for information sharing purposes to ensure coordination on 
    all consumer information and outreach projects.
        (6) Advise and assist the Chairman, Commissioners, and the Bureaus 
    and Offices regarding public participation on consumer information/
    education matters.
        (7) Exercise responsibility for rulemaking proceedings regarding
    
    [[Page 60720]]
    
    general consumer education policies and procedures and related matters.
        (f) Plan, develop and implement, in coordination with Bureaus and 
    Offices, a Commission-wide strategic information plan.
        (1) Develop and establish a coordinated information collection and 
    validation process with bureaus and offices to ensure accuracy and 
    validity of information disseminated by the Bureau.
        (2) Collect and analyze information received in the Bureau from 
    incoming consumer complaints and inquiries, consumer forums, and other 
    industry sources and act as an early warning system to alert the 
    Commissioners and the other Bureaus and Offices of areas of concern or 
    interest.
        (3) Promote within the Commission an increased understanding of the 
    concerns and viewpoints of the public through formal and informal 
    coordinating procedures to ensure prompt service to the public who seek 
    information about FCC proceedings and policies, and who seek assistance 
    in participating in Commission activities.
        (4) Oversee the graphics arts program for the Bureau. In 
    coordination with other Bureaus and Offices, produce audio and video 
    consumer alerts and public service announcements for dissemination to 
    the public.
        (5) In consultation with the Managing Director's Office, provide 
    objectives and evaluation methods for the public information portion of 
    the Agency's Government Performance and Results Act (GPRA) submissions 
    an other Agency-wide strategic planning efforts.
        (6) Ensure that alternative formats of Commission materials are 
    available to Commission employees, Bureaus, Offices and members of the 
    public. Develop a library of commonly requested materials on disability 
    issues, and issues of interest to all consumers. Provide other 
    Commission materials in alternative formats, upon request. Materials 
    will be available in Braille, audio cassette, large print, computer 
    diskette and CD-ROM.
        (g) Appoint a Rehabilitation Act Officer with full authority to 
    oversee FCC compliance with the requirements of the Rehabilitation Act 
    of 1973 (29 U.S.C. 794), and to provide direction and assistance on all 
    associated activities and initiatives to other Bureaus and Offices.
    
        Note to paragraph (g): Responsibility for implementing section 
    501 requirements of the Rehabilitation Act are assigned to the 
    Office of Workplace Diversity. Responsibility for implementing 
    section 504 requirements of the Rehabilitation Act are assigned to 
    the Disability Rights Office. Responsibility for implementing 
    section 508 requirements are assigned to the Office of the Managing 
    Director.
    
        (1) Coordinate with appropriate Bureau/Office experts to provide 
    technical assistance on all accessibility related rules/proceedings. 
    Coordinate with Disability and Business Technical Assistance Center's 
    (DBTAC's) and represent the Commission on rehabilitation and 
    accessibility related committees, working groups, and at associated 
    conferences. Coordinate TTY directory publishing as required by the 
    Telecommunications Accessibility Enhancement Act.
        (2) Coordinate with Bureaus and Offices to develop recommendations 
    and propose policies to ensure that telecommunications and mass media 
    are accessible to persons with disabilities. Review relevant agenda 
    items and other documents prepared by Bureaus or Offices to ensure that 
    the documents are in conformance with existing disability laws and 
    policies and that they support the Commission's goal of increasing 
    accessibility of communications services and technologies for persons 
    with disabilities. Provide expert advice on issues relevant to persons 
    with disabilities. Initiate rulemaking proceedings as appropriate.
        (3) Provide advice and assistance, as required, to other Bureaus as 
    appropriate, on the requirements of the Americans with Disabilities Act 
    (ADA), the Rehabilitation Act, and the Communications Act, including 
    sections 255 and 713 and enforcement activities related to 
    accessibility.
        (4) Develop specialized disability outreach efforts to include 
    postings on the Commission's web sites and maintaining an electronic 
    disability outreach list and resource library of disability literature, 
    including articles, publications and newsletters.
        (5) Monitor legal developments affecting persons with disabilities 
    by reviewing court and Commission decisions, professional publications, 
    and trade press, and by researching legislation, decisions, opinions 
    and regulation.
        (6) Manage the Disabilities Issues Task Force and associated 
    working groups.
        (7) Coordinate training opportunities for Commission employees on 
    accessibility issues.
        (h) Perform such other functions as may be assigned or referred to 
    the Bureau by the Commission.
        16. Section 0.181 is amended by revising the introductory text and 
    paragraphs (c), (d) and (h) to read as follows:
    
    
    Sec. 0.181  The Defense Commissioner.
    
        The Defense Commissioner is designated by the Commission. The 
    Defense Commissioner directs the defense activities of the Commission 
    and has the following duties and responsibilities:
    * * * * *
        (c) To act as the Defense Coordinator in representations with other 
    agencies with respect to planning for the continuity of the essential 
    functions of the Commission under emergency conditions.
        (d) To serve as a member of the Joint Telecommunications Resources 
    Board (JTRB).
    * * * * *
        (h) To approve national emergency plans and develop preparedness 
    programs covering: provision of service by common carriers; 
    broadcasting and cable facilities, satellite and the wireless radio 
    services; radio frequency assignment; electromagnetic radiation; 
    investigation and enforcement.
    * * * * *
        17. Section 0.182 is revised to read as follows:
    
    
    Sec. 0.182  Chief, Enforcement Bureau.
    
        (a) Recommends national emergency plans and preparedness programs 
    covering: Provision of service by common carriers, broadcasting and 
    cable facilities, satellite and the wireless radio services; radio 
    frequency assignment; electro-magnetic radiation; investigation and 
    enforcement.
        (b) Acts as Alternate Defense Coordinator in representations with 
    other agencies with respect to planning for the continuity of the 
    essential functions of the Commission under emergency conditions.
        (c) Coordinates the FCC's responsibilities under the Interagency 
    Advisory Group (IAG) of the Federal Emergency Management Agency.
        (d) Provides administrative support for the National Advisory 
    Committee (NAC) on Emergency Alert System (EAS) issues.
        (e) Keeps the Defense Commissioner informed as to significant 
    developments in the field of emergency preparedness and related defense 
    activities.
        (f) Coordinates the FCC's responsibilities under the Federal 
    Response Plan, Catastrophic Disaster Response Group (CDRG) administered 
    by the Federal Emergency Management Agency (FEMA).
        (g) Serves as the FCC's representative on the National 
    Communications System's Committees.
        (h) Under the general direction of the Defense Commissioner 
    coordinates the
    
    [[Page 60721]]
    
    National Security and Emergency Preparedness (NSEP) activities of the 
    Commission including Continuity of Government Planning, the Emergency 
    Alert System (EAS) and other functions as may be delegated during a 
    national emergency or activation of the President's war emergency 
    powers as specified in section 706 of the Communications Act. Maintains 
    liaison with FCC Bureaus/Offices, represents the Defense Commissioner 
    with other Government agencies and organizations, the 
    telecommunications industry and FCC licensees on NSEP matters; and, as 
    requested, represents the Commission at NSEP meetings and conferences.
        (i) Is authorized to declare that a temporary state of 
    communications emergency exists pursuant to Sec. 97.401(c) of this 
    chapter and to act on behalf of the Commission with respect to the 
    operation of amateur stations during such temporary state of 
    communications emergency.
    
    
    Sec. 0.183  [Removed]
    
        18. Remove Sec. 0.183.
    
    
    Sec. 0.185  [Amended]
    
        19. In Sec. 0.185(a), (b) and the introductory text, remove the 
    words ``Chief, Compliance and Information Bureau'' and add, in their 
    place, the words ``Chief, Enforcement Bureau.''
        20. Section 0.261 is amended by revising paragraph (a)(15) to read 
    as follows:
    
    
    Sec. 0.261  Authority delegated.
    
        (a) * * *
        (15) To interpret and enforce rules and regulations pertaining to 
    matters under its jurisdiction and not within the jurisdiction of the 
    Enforcement Bureau.
    * * * * *
        21. Section 0.284 is amended by revising paragraphs (a)(1) and 
    (a)(4) to read as follows:
    
    
    Sec. 0.284  Actions taken under delegated authority.
    
        (a) * * *
        (1) Complaints arising under section 315 of the Communications 
    Act--Office of General Counsel.
    * * * * *
        (4) Matters involving emergency communications, including the 
    issuance of Emergency Alert System Authorizations (FCC Form 392)--
    Enforcement Bureau.
    * * * * *
        22. Section 0.285 is revised to read as follows:
    
    
    Sec. 0.285  Record of actions taken.
    
        The history card, the station file, and other appropriate files are 
    designated to be the official records of action taken by the Chief of 
    the Mass Media Bureau. The official records of action are maintained in 
    the Reference Information Center in the Consumer Information Bureau.
        23. Section 0.302 is revised to read as follows:
    
    
    Sec. 0.302  Record of actions taken.
    
        The application and authorization files are designated as the 
    Commission's official records of action of the Chief, Common Carrier 
    Bureau pursuant to authority delegated to the Chief. The official 
    records of action are maintained in the Reference Information Center in 
    the Consumer Information Bureau.
        24. The undesignated centerheading immediately preceding Sec. 0.311 
    is revised to read as follows:
    
    Enforcement Bureau
    
        25. Section 0.311 is revised to read as follows:
    
    
    Sec. 0.311  Authority delegated.
    
        The Chief, Enforcement Bureau, is delegated authority to perform 
    all functions of the Bureau, described in Sec. 0.111, provided that:
        (a) The following matters shall be referred to the Commission en 
    banc for disposition:
        (1) Notices of proposed rulemaking and of inquiry and final orders 
    in such proceedings.
        (2) Applications for review of actions taken pursuant to delegated 
    authority.
        (3) Matters that present novel questions of law, fact or policy 
    that cannot be resolved under existing precedents and guidelines.
        (4) Forfeiture notices and forfeiture orders if the amount is more 
    than $100,000 in the case of common carriers or more than $25,000 in 
    the case of all other persons or entities.
        (5) Orders concluding an investigation under section 208(b) of the 
    Communications Act and orders addressing petitions for reconsideration 
    of such orders.
        (b) Action on complaints regarding compliance with section 705(a) 
    of the Communications Act shall be coordinated with the Office of 
    General Counsel.
        (c) Action on emergency requests for Special Temporary Authority 
    during non-business hours shall be promptly reported to the responsible 
    Bureau.
    
        Note to paragraph (c): See also Sec. 0.182 of this chapter.
    
        26. Section 0.314 is revised to read as follows:
    
    
    Sec. 0.314  Additional authority delegated.
    
        The Regional Director, Deputy Regional Director, District Director 
    or Resident Agent at each installation is delegated authority to act 
    upon applications, requests, or other matters, which are not in hearing 
    status, and direct the following activities necessary to conduct 
    investigations or inspections:
        (a) On informal requests from broadcast stations to extend 
    temporary authority for operation without monitors, plate ammeter, 
    plate volmeter, base current meter, common point meter, and 
    transmission line meter from FM and television stations.
        (b)(1) Extend the Communications Act Safety Radiotelephony 
    Certificate for a period of up to 90 days beyond the specified 
    expiration date.
        (b)(2) Grant emergency exemption requests, extensions or waivers of 
    inspection to ships in accordance with applicable provisions of the 
    Communications Act, the Safety Convention, the Great Lakes Agreement or 
    the Commission's rules.
        (c) To act on and make determinations on behalf of the Commission 
    regarding requests for assignments and reassignments of priorities 
    under the Telecommunications Service Priority System, Part 64 of the 
    rules, when circumstances require immediate action and the common 
    carrier seeking to provide service states that it cannot contact the 
    National Communications System or the Commission office normally 
    responsible for such assignments.
        (d) Require special equipment and program tests during inspections 
    or investigations to determine compliance with technical requirements 
    specified by the Commission.
        (e) Require stations to operate with the pre-sunrise and nighttime 
    facilities during daytime hours in order that an inspection or 
    investigation may be made by an authorized Commission representative to 
    determine operating parameters.
        (f) Issuance of notices and orders to operators of industrial, 
    scientific, and medical (ISM) equipment, as provided in Sec. 18.115 of 
    this chapter.
        (g) Requests for permission to resume operation of ISM equipment on 
    a temporary basis, as provided by Sec. 18.115 of this chapter, and 
    requests for extensions of time within which to file final reports, as 
    provided by Sec. 18.117 of this chapter.
        (h) Issuance of notices and orders to operators of Part 15 devices, 
    as provided in Sec. 15.5 of this chapter.
        (i) Issuance of notices and orders to cable operators of harmful 
    interference to radio communications services involving safety 
    services, as provided in Sec. 76.613 of this chapter.
    
    [[Page 60722]]
    
        (j) When deemed necessary by the District Director or Resident 
    Agent of a Commission field facility to assure compliance with the 
    Rules, a station licensee shall maintain a record of such operating and 
    maintenance records as may be necessary to resolve conditions of 
    interference or deficient technical operation.
        27. Section 0.317 is revised to read as follows:
    
    
    Sec. 0.317  Record of action taken.
    
        The application, authorization, and other appropriate files of the 
    Enforcement Bureau are designated as the Commission's official records 
    of action taken pursuant to authority delegated under Secs. 0.311 and 
    0.314, and shall constitute the official Commission minutes entry of 
    such actions. The official records of action are maintained in the 
    Reference Information Center in the Consumer Information Bureau.
        28. Section 0.332 is amended by removing and reserving paragraph 
    (a) and revising paragraphs (b) and (c) to read as follows:
    
    
    Sec. 0.332  Actions taken under delegated authority.
    
    * * * * *
        (b) Requests for waiver of tower painting and lighting 
    specifications--Enforcement Bureau.
        (c) Matters involving emergency communications--Enforcement Bureau.
    * * * * *
        29. Section 0.347 is revised to read as follows:
    
    
    Sec. 0.347  Record of actions taken.
    
        The official record of all actions taken by an Administrative Law 
    Judge, including initial and recommended decisions and actions taken 
    pursuant to Sec. 0.341, is contained in the original docket folder, 
    which is maintained in the Reference Information Center of the Consumer 
    Information Bureau.
        30. Section 0.357 is revised to read as follows:
    
    
    Sec. 0.357  Record of actions taken.
    
        The official record of all actions taken by the Chief 
    Administrative Law Judge in docketed proceedings pursuant to Sec. 0.351 
    is contained in the original docket folder, which is maintained by the 
    Reference Information Center of the Consumer Information Bureau.
        31. Add an undesignated center heading and Sec. 0.361 to read as 
    follows:
    
    Consumer Information Bureau
    
    
    Sec. 0.361  Authority delegated.
    
        The Chief, Consumer Information Bureau, is delegated authority to 
    perform all functions of the Bureau, described in Sec. 0.141, provided 
    that the following matters shall be referred to the Commission en banc 
    for disposition:
        (a) Notices of proposed rulemaking and of inquiry and final orders 
    in such proceedings.
        (b) Application for review of actions taken pursuant to delegated 
    authority.
        (c) Matters that present novel questions of law, fact or policy 
    that cannot be resolved under existing precedents and guidelines.
        32. Section 0.387 is amended by revising paragraph (b) to read as 
    follows:
    
    
    Sec. 0.387  Other national security and emergency preparedness 
    delegations; cross reference.
    
    * * * * *
        (b) For authority of the Chief of the Enforcement Bureau to declare 
    a general communications emergency, see Sec. 0.182(j).
        33. Section 0.413 is revised to read as follows:
    
    
    Sec. 0.413  The Commission's printed publications.
    
        The Commission's printed publications are described in Secs. 0.414 
    through 0.420. These publications may be purchased from the 
    Superintendent of Documents, U.S. Government Printing Office, 
    Washington, DC 20402.
        34. Section 0.416 is revised to read as follows:
    
    
    Sec. 0.416  The Federal Communications Commission Record.
    
        Texts adopted by the Commission or a member of its staff on 
    delegated authority and released through the Office of Media Relations 
    are published in the FCC Record. The FCC Record is published biweekly 
    in pamphlet form. The pamphlets are available on a subscription basis 
    from the Superintendent of Documents. Each biweekly pamphlet contains a 
    table of contents and current index. A consolidated index is published 
    on a periodic basis.
        35. Section 0.422 is revised to read as follows:
    
    
    Sec. 0.422  Current action documents and public notices.
    
        Documents adopted by the Commission, public notices and other 
    public announcements are released through the Office of Media 
    Relations. These documents are also available on the Commission's 
    website at www.fcc.gov/ and can be obtained from the Commission's 
    duplicating contractor.
        36. Section 0.423 is revised to read as follows:
    
    
    Sec. 0.423  Information bulletins.
    
        Information bulletins and fact sheets containing information about 
    communications issues and the Federal Communications Commission are 
    available on the Commission's web site at www.fcc.gov, ftp.fcc.gov or 
    may be requested from the Consumer Information Bureau, Consumer 
    Information Network Division.
        37. Section 0.431 is revised to read as follows:
    
    
    Sec. 0.431  The FCC service frequency lists.
    
        Lists of frequency assignments to radio stations authorized by the 
    Commission are recapitulated periodically by means of an automated 
    record system. All stations licensed by the Commission are included, 
    except the following: Aircraft, amateur, personal (except General 
    Mobile Radio Service), Civil Air Patrol, and disaster. The resulting 
    documents, the FCC service frequency lists, consist of several volumes 
    arranged by nature of service, in frequency order, including station 
    locations, call signs and other technical particulars of each 
    assignment. These documents are available for public inspection in 
    Washington, D.C., in the Office of Engineering and Technology. Copies 
    may be purchased from the Commission's duplicating contractor. See 
    Sec. 0.465(a).
        38. Section 0.434 is revised to read as follows:
    
    
    Sec. 0.434  Data bases and lists of authorized broadcast stations and 
    pending broadcast applications.
    
        Periodically the FCC makes available copies of its data bases and 
    lists containing information about authorized broadcast stations, 
    pending applications for such stations, and rulemaking proceedings 
    involving amendments to the TV and FM Table of Allotments. The data 
    bases, and the lists prepared from the data bases, contain frequencies, 
    station locations, and other particulars. The lists are available for 
    public inspection at the FCC's Reference Information Center at 445 12th 
    Street, SW., Washington, DC. Paper copies of the lists may be purchased 
    from the FCC's duplicating contractor; see Sec. 0.465(a). Many of the 
    databases may be viewed at the Commission's web site at www.fcc.gov. 
    and ftp.fcc.gov under mass media services. Microfiche copies of these 
    lists are maintained by the Reference Information Center. These lists 
    are derived from the data bases and can be used as an alternative 
    research source to the Broadcast Application Processing System (BAPS).
        39. Section 0.441 is revised to read as follows:
    
    [[Page 60723]]
    
    Sec. 0.441  General.
    
        Any person desiring to obtain information may do so by contacting 
    the Consumer Information Bureau. Requests for information, general 
    inquiries, and complaints may be submitted by:
        (a) Internet at www.fcc.gov/CIB/FCCINFO or ftp.fcc.gov/CIB/FCCINFO.
        (b) Telephone at 1-(888) CALLFCC (1-888-225-5322).
        (c) TDD/TDY at (202) 418-0484.
        (d) Correspondence at: Consumer Information Bureau, P.O. Box FCC, 
    445 12th Street, SW., Washington, DC 20554.
        (e) Visiting the Reference Information Center of the Consumer 
    Information Bureau at the Commission's main office in Washington, DC.
    
    
    Sec. 0.443  [Removed]
    
        40. Remove Sec. 0.443.
        41. Section 0.445 is amended by revising paragraphs (b), (c) and 
    (g) to read as follows:
    
    
    Sec. 0.445  Publication, availability and use of opinions, orders, 
    policy statements, interpretations, administrative manuals, and staff 
    instructions.
    
    * * * * *
        (b) Texts adopted by the Commission or a member of its staff on 
    delegated authority and released through the Office of Media Relations 
    are published in the FCC Record. Older materials of this nature are 
    available in the FCC Reports. In the event that such older materials 
    are not published in the FCC Reports, reference should be made to the 
    Federal Register or Pike and Fischer Radio Regulation.
        (c) All rulemaking documents are published in the Federal Register. 
    Summaries of the full Notices of proposed rule making and other rule 
    making decisions adopted by the Commission constitute rulemaking 
    documents for purposes of Federal Register publication. See 
    Sec. 1.412(a)(1). The complete text of the Commission decision also is 
    released by the Commission and is available for inspection and copying 
    during normal business hours in the Office of Media Relations or as 
    otherwise specified in the rulemaking document published in the Federal 
    Register. Docketed matters are available to the public via the 
    Electronic Comment Filing System maintained in the Reference 
    Information Center at 445 12th Street, Washington, DC. The complete 
    texts of rulemaking decisions may also be purchased from the 
    Commission's duplicating contractor.
    * * * * *
        (g) The FCC Administrative Manual (excepting Part IX, concerning 
    Civil Defense, which contains materials classified under E.O. 10501) is 
    available for inspection in the Office of the Managing Director. The 
    Manual is not indexed but is organized by subject, with tables of 
    contents, and the materials contained therein can be located without 
    difficulty.
    * * * * *
        42. Section 0.453 is amended by revising paragraphs (a), (b), (d), 
    (e) and (f) to read as follows:
    
    
    Sec. 0.453  Public reference rooms.
    
    * * * * *
        (a) The Reference Information Center of the Consumer Information 
    Bureau. (1) Files containing the record of all docketed cases, 
    petitions for rule making and related papers. A file is maintained for 
    each docketed hearing case and for each docket rule making proceeding. 
    Cards summarizing the history of such cases are available for 
    inspection.
        (2) Files, documents, and records related to the following 
    services:
        (i) Mass Media Services.
        (A) Applications for broadcast authorizations and related files are 
    available for public inspection Certain broadcast applications, reports 
    and records are also available for inspection in the community in which 
    the station is located or is proposed to be located. See Secs. 73.3526 
    and 73.3527 of this chapter.
        (B) Ownership reports filed by licensees of broadcast stations 
    pursuant to Sec. 73.3615.
        (C) Network affiliation contracts between stations and networks 
    (for television stations only).
        (D) Contracts relating to network service to broadcast licensees 
    filed on or after the 1st day of May 1969 under Sec. 73.3613.
        (E) Annual employment reports filed by licensees and permittees of 
    broadcast stations pursuant to Sec. 73.3612 of this chapter.
        (F) Contract files which contain pledges, trust agreements, options 
    to purchase stock agreements, partnership agreements, management 
    consultant agreements, and mortgage or loan agreements.
        (G) broadcast applications and related files.
        (H) FM Translator applications and related files.
        (I) Station files containing Notice of Apparent Liability and 
    Memorandum of Opinion and Order and related files.
        (J) Network correspondence files and related materials.
        (ii) Common Carrier Services, including:
        (A) Annual reports filed by carriers under Sec. 43.21 of this 
    chapter.
        (B) Reports on pensions and benefits filed by carriers under 
    Sec. 43.42 of this chapter.
        (C) Reports of proposed changes in depreciation rates filed by 
    carriers under Sec. 43.43 of this chapter.
        (D) Tariff schedules for all charges for interstate and foreign 
    wire or radio communications filed pursuant to section 203 of the 
    Communications Act, all related documents and communications.
        (E) All applications for common carrier authorizations acted upon 
    by the Common Carrier Bureau, and related files.
        (F) All formal and informal complaints against common carriers 
    filed under Secs. 1.711 through 1.735 of this chapter, all documents 
    filed in connection therewith, and all communications related thereto.
        (G) Annual employment reports filed by common carrier licensees or 
    permittees pursuant to Sec. 1.815 of this chapter.
        (H) Enforcement proceedings and public inquiries and related 
    materials.
        (I) Files containing contracts between carriers and affiliates, 
    accounts and subaccounts, pension filings, property records, 
    disposition units, and depreciation rate filings.
        (J) Cost Allocation Manuals and related materials.
        (K) Section 214 applications and related files, to the extent that 
    they concern domestic communications facilities and services.
        (L) Files containing reports required by FCC Rules and Regulations, 
    annual reports to stockholders, administrative reports, monthly bypass 
    reports and related materials.
        (M) Files containing reference material from major telephone 
    companies.
        (N) Files containing Local Exchange Rates and related files.
        (O) Currently effective tariffs filed by Communications Common 
    Carriers pursuant to various FCC Rules and Regulations.
        (P) Recent revisions to tariff filings and the Reference 
    Information Center Log which is prepared daily and lists the tariff 
    filings received the previous day.
        (iii) Wireless Telecommunications Services and Auction related data 
    including:
        (A) Station files containing a complete history of data submitted 
    by the applicant that has been approved by the Commission which 
    includes background material.
        (B) Pending files containing applications for additional facilities 
    or modifications of existing facilities.
        (C) Cellular and Paging Granted Station files and related 
    materials.
    
    [[Page 60724]]
    
        (D) Pending cellular and paging applications and related files.
        (E) Electronically stored application and licensing data for 
    commercial radio operators and for all authorizations in the Wireless 
    Radio services are available for public inspection via the Commission's 
    wide area network. Wireless Radio services include Commercial and 
    Private Mobile Radio, Common Carrier and Private Operational Field 
    point-to-point Microwave, Local Television Transmission Service (LTTS), 
    Digital Electronic Message Service (DEMS), Aviation Ground and Marine 
    Coast applications. Some of these services are available electronically 
    now and most will be available on electronically within 90 days of the 
    implementation of the Universal Licensing System (ULS).
        (F) Petitions and related materials.
        (iv) International Services, except to the extent they are excluded 
    from routine public inspection under another section of this chapter:
        (A) Satellite and earth station applications files and related 
    materials under parts 25 and 100 of this chapter;
        (B) Section 214 applications and related files under part 63 of 
    this chapter, to the extent that they concern international 
    communications facilities and services;
        (C) International Fixed Public Radio applications and related files 
    under part 23 of this chapter;
        (D) Files relating to submarine cable landing licenses and 
    applications for such licenses since June 30, 1934, except for maps 
    showing the exact location of submarine cables, which are withheld from 
    inspection under section 4(j) of the Communications Act (see 
    Sec. 0.457(c)(1)(i));
        (E) Documents relating to INTELSAT or INMARSAT;
        (F) International broadcast applications, applications for 
    permission to deliver programming to foreign stations, and related 
    files under part 73 of this chapter;
        (v) Cable services. The following files and documents are 
    available, including:
        (A) All complaints regarding cable programming rates, all documents 
    filed in connection therewith, and all communications related thereto, 
    unless the cable operator has submitted a request pursuant to 
    Sec. 0.459 that such information not be made routinely available for 
    public inspection.
        (B) Special relief petitions and files pertaining to cable 
    television operations.
        (C) Cable television system reports filed by operators pursuant to 
    Sec. 76.403 of this chapter.
        (D) Annual employment reports filed by cable television systems 
    pursuant to Sec. 76.77 of this chapter.
        (E) Files and documents related to Cable Television Relay Service 
    (CARS)
        (b) Gettysburg Reference Office of the Reference Information 
    Center. Station files containing applications and related materials for 
    Remote Pickup, Aural STL/ICR, TV Auxiliary, and Low Power Auxiliary 
    Stations in the mass media services. Files regarding Wireless Services 
    are also available up to 90 days after the implementation of the 
    Universal Licensing System (ULS) at which time they become 
    electronically available.
    * * * * *
        (d) The Office of Engineering and Technology, FCC Laboratory 
    Reference Room. The following documents, files and records are 
    available for inspection at this location. Files containing approved 
    applications for Equipment Authorization and related materials are 
    available for review. These files are available in the Commission's 
    Laboratory in Columbia, Maryland.
        (e) The International Bureau. The International Bureau maintains 
    international settlement agreements and contracts and international 
    cable agreements.
        (f) The Cable Bureau. The Cable Bureau maintains all cable operator 
    requests for approval of existing or increased cable television rates 
    for basic service and associated equipment over which the Commission 
    had assumed jurisdiction, all documents filed in connection therewith, 
    and all communications related thereto, unless the cable operator has 
    submitted a request pursuant to Sec. 0.459 that such information not be 
    made routinely available for public inspection.
    * * * * *
        43. Section 0.455 is revised to read as follows:
    
    
    Sec. 0.455  Other locations at which records may be inspected.
    
        Except as provided in Secs. 0.453, 0.457, and 0.459, records are 
    routinely available for inspection in the Reference Information Center 
    or the offices of the Bureau or Office which exercises responsibility 
    over the matters to which those records pertain (see Sec. 0.5), or will 
    be made available for inspection at those offices upon request. Many of 
    these records may be retrieved from the Commission's site on the World 
    Wide Web, located at http://www.fcc.gov>. Upon inquiry to the 
    appropriate Bureau or Office, persons desiring to inspect such records 
    will be directed to the specific location at which the particular 
    records may be inspected. A list of Bureaus and Offices and examples of 
    the records available at each is set out below.
        (a) Mass Media Bureau. (1) Rulings under the Fairness Doctrine and 
    section 315 of the Communications Act, and related materials.
        (2) Ruling lists which contain brief summaries of rulings.
        (3) Congressional correspondence and related materials.
        (b) Common Carrier Bureau. (1) Reports of public coast station 
    operators filed under Sec. 43.71 of this chapter.
        (2) Valuation reports filed under section 213 of the Communications 
    Act, including exhibits filed in connection therewith, unless otherwise 
    ordered by the Commission, with reasons therefor, pursuant to section 
    213(f) of the Communications Act. See Sec. 0.457(c)(2).
        (3) Computer II files and related materials.
        (c) Office of Managing Director. (1) All minutes of Commission 
    actions, containing a record of all final votes, minutes of actions and 
    internal management matters as provided in Sec. 0.457(b)(1) and 
    (c)(1)(i). These records and files are available for inspection in the 
    Agenda Branch.
        (2) Files containing information concerning the history of the 
    Commission's rules. These files are available for inspection in the 
    Publications Branch.
        (3) See Sec. 0.443.
        (4) Reports filed pursuant to subpart E of part 19 of this chapter 
    and applications for inspection of such reports. See Sec. 0.460(k).
        (d) Cable Services Bureau. Correspondence and other actions and 
    decisions relating to cable television services that are not filed in 
    the FCC Reference Information Center, e.g. rate regulation files and 
    related documents.
        (e) Office of Engineering and Technology which includes the 
    Bureau's Technical Library containing technical reports, technical 
    journals, and bulletins of spectrum management and related technical 
    materials. Also files containing approved applications for Equipment 
    Authorization (Type accepted, certified and notified) and related 
    materials are available for review. These files are available in the 
    Commission's Laboratory in Columbia, Maryland.
        (1) Experimental application and license files.
        (2) The Master Frequency Records.
        (3) Applications for Equipment Authorization (type accepted, type 
    approval, certification, or advance approval of subscription television 
    systems), following the effective date of the authorization. See 
    Sec. 0.457(d)(1)(ii).
    
    [[Page 60725]]
    
    (Application files, technical journals and other technical materials 
    are maintained at the Commission's Laboratory at Columbia, Maryland.)
        (f) Wireless Telecommunications Bureau. See Sec. 0.453(o) of this 
    chapter.
        (g) International Bureau. The treaties and other international and 
    bilateral agreements listed in Sec. 73.1650 of this chapter are 
    available for inspection in the office of the Chief, Planning and 
    Negotiations Division, International Bureau. Also contracts and other 
    arrangements filed under Sec. 43.51 and reports of negotiations 
    regarding foreign communication matters filed under Sec. 43.52 of this 
    chapter, except for those kept confidential by the Commission pursuant 
    to section 412 of the Communications Act. See Sec. 0.457(c)(3). Also 
    files relating to international settlements under part 64 of this 
    chapter.
        44. Section 0.465 is amended by revising the notes to paragraphs 
    (a) and (b), revising paragraphs (c)(1), (d)(1) and (d)(3) and removing 
    paragraph (d)(4) to read as follows:
    
    
    Sec. 0.465  Request for copies of materials which are available, or 
    made available, for public inspection.
    
        (a) * * *
    
        Note to paragraph (a): The name, address, telephone number, and 
    schedule of fees for the current duplication contractor are 
    published at the time of contract award or renewal in a Public 
    Notice and periodically thereafter. Questions regarding this 
    information should be directed to the Reference Information Division 
    of the Consumer Information Bureau.
    
        (b) * * *
    
        Note to paragraph (b): The name, address, telephone number, and 
    schedule of fees for the current transcription contractor are 
    maintained by the Office of the Secretary in the Managing Director's 
    Office.
    
        (c)(1) Contractual arrangements which have been entered into with 
    commercial firms, as described in this section, do not in any way limit 
    the right of the public to inspect Commission records or to extract 
    therefrom whatever information may be desired. Coin-operated and debit 
    card copy machines are available for use by the public.
    * * * * *
        (d)(1) Computer maintained data bases produced by the Commission 
    may be obtained from the FCC's internet web site at www.fcc.gov.
    * * * * *
        (d)(3) Copies of computer source programs and associated 
    documentation produced by the Commission shall be obtained from the 
    Office of the Managing Director.
    * * * * *
    
    PART 1--PRACTICE AND PROCEDURE
    
        45. The authority citation for Part 1 continues to read as follows:
    
        Authority: 15 U.S.C. 79 et seq.; 47 U.S.C. 151, 154(i), 154(j), 
    155, 225, and 303(r).
    
        46. Section 1.4 is amended by revising paragraph (b)(2) to read as 
    follows:
    
    
    Sec. 1.4  Computation of time.
    
    * * * * *
        (b)(2) For non-rulemaking documents released by the Commission or 
    staff, whether or not published in the Federal Register, the release 
    date. A document is ``released'' by making the full text available in 
    the Commission's Office of Media Relations. The release date appears on 
    the face of the document.
    * * * * *
    
    
    Sec. 1.47  [Amended]
    
        47. In Sec. 1.47(h) remove the words ``Formal Complaints and 
    Investigations Branch of the Common Carrier Bureau'' and add, in their 
    place, the words ``Chief of the Enforcement Bureau's Market Disputes 
    Resolution Division''.
        48. Section 1.221 is amended by revising paragraphs (b) and (c) to 
    read as follows:
    
    
    Sec. 1.221  Notice of hearing; appearances.
    
    * * * * *
        (b) The order designating an application for hearing is mailed to 
    the applicant by the Reference Operations Division of the Consumer 
    Information Bureau and this order or a summary thereof is published in 
    the Federal Register. Reasonable notice of hearing will be given to the 
    parties in all proceedings; and, whenever possible, the Commission will 
    give at least 60 days notice of comparative hearings.
        (c) In order to avail himself of the opportunity to be heard, the 
    applicant, in person or by his attorney, shall, within 20 days of the 
    mailing of the notice of designation for hearing by the Reference 
    Information Division of the Consumer Information Bureau, file with the 
    Commission, in triplicate, a written appearance stating that he will 
    appear of the date fixed for hearing and present evidence on the issues 
    specified in the order. Where an applicant fails to file such a written 
    appearance within the time specified, or has not filed prior to the 
    expiration of that time a petition to dismiss without prejudice, or a 
    petition to accept, for good cause shown, such written appearance 
    beyond expiration of said 20 days, the application will be dismissed 
    with prejudice for failure to prosecute.
    * * * * *
    
    
    Sec. 1.720  [Amended]
    
        49. In 47 CFR 1.720, in the introductory paragraph, remove the 
    words ``Common Carrier Bureau's'' and add, in their place, the words 
    ``Enforcement Bureau's''.
    
    
    Sec. 1.721  [Amended]
    
        50. In 47 CFR 1.721(b) remove the words ``Common Carrier Bureau'' 
    and add, in their place, the words ``Enforcement Bureau''.
    
    
    Sec. 1.722  [Amended]
    
        51. In 47 CFR 1.722(d)(1) remove the word ``Bureau'' and add, in 
    its place, the words ``Enforcement Bureau''.
        52. Section 1.730 is amended by revising the section heading and 
    paragraph (a) to read as follows:
    
    
    Sec. 1.730  The Enforcement Bureau's Accelerated Docket.
    
        (a) Parties to formal complaint proceedings against common carriers 
    within the responsibility of the Enforcement Bureau (see Secs. 0.111, 
    0.311, 0.314 of this chapter) may request inclusion on the Bureau's 
    Accelerated Docket. As set out in Secs. 1.720 through 1.736, 
    proceedings on the Accelerated Docket are subject to shorter pleading 
    deadlines and certain other procedural rules that do not apply to other 
    formal complaint proceedings before the Enforcement Bureau.
    * * * * *
        53. In the table below, for each section indicated in the left 
    column, remove the title indicated in the middle column from wherever 
    it appears in the section, and add the title indicated in the right 
    column:
    
    ------------------------------------------------------------------------
               Section                   Remove                  Add
    ------------------------------------------------------------------------
    1.730(b), (c) and (d).......  Chief of the Common   Chief of the
                                   Carrier Bureau's      Enforcement
                                   Enforcement           Bureau's Market
                                   Division.             Disputes Resolution
                                                         Division.
    1.730(h)....................  Office of Public      Office of Media
                                   Affairs.              Relations.
    ------------------------------------------------------------------------
    
    
    [[Page 60726]]
    
        54. Section 1.735 is amended by revising paragraph (b) to read as 
    follows:
    
    
    Sec. 1.735  Copies; service; separate filings against multiple 
    defendants.
    
    * * * * *
        (b) The complainant shall file an original copy of the complaint, 
    accompanied by the correct fee, in accordance with part I, subpart G 
    (see Sec. 1.1105(1)(c) and (d)) and, on the same day:
        (1) File three copies of the complaint with the Office of the 
    Commission Secretary;
        (2) Serve two copies on the Market Disputes Resolution Division, 
    Enforcement Bureau;
        (3) If the complaint is filed against a carrier concerning matters 
    within the responsibility of the International Bureau (see Sec. 0.261 
    of this chapter), serve a copy on the Chief, Telecommunications 
    Division, International Bureau; and
        (4) If a complaint is addressed against multiple defendants, pay a 
    separate fee, in accordance with part I, subpart G (see 
    Sec. 1.1105(1)(c) and (d)), and file three copies of the complaint with 
    the Office of the Commission Secretary for each additional defendant.
    * * * * *
        55. Section 1.4000 is amended by revising paragraph (g) to read as 
    follows:
    
    
    Sec. 1.4000  Restrictions impairing reception of television broadcast 
    signals, direct broadcast satellite services or multichannel multipoint 
    distribution services.
    
    * * * * *
        (g) All allegations of fact contained in petitions and related 
    pleadings before the Commission must be supported by affidavit of a 
    person or persons with actual knowledge thereof. An original and two 
    copies of all petitions and pleadings should be addressed to the 
    Secretary, Federal Communications Commission, 445 12th Street, SW, 
    Washington, DC 20554. Copies of the petitions and related pleadings 
    will be available for public inspection in the Reference Information 
    Center, Consumer Information Bureau, Federal Communications Commission, 
    445 12th Street, SW, Washington, DC 20554. Copies will be available for 
    purchase from the Commission's contract copy center, and Commission 
    decisions will be available on the Internet.
    
    PART 21--DOMESTIC PUBLIC FIXED RADIO SERVICES
    
        56. The authority citation for Part 21 continues to read as 
    follows:
    
        Authority: Secs. 1, 2, 4, 201 through 205, 208, 215, 218, 303, 
    307, 313, 403, 404, 410, 602, 48 Stat. as amended, 1064, 1066, 1070 
    through 1073, 1076, 1077, 1080, 1082, 1083, 1087, 1094, 1098, 1102; 
    47 U.S.C. 151, 154, 201 through 205, 208, 215, 218, 303, 307, 313, 
    314, 403, 404, 602; 47 U.S.C. 552, 554.
    
        57. Section 21.924 is amended by revising paragraph (a) to read as 
    follows:
    
    
    Sec. 21.924  Service areas.
    
        (a) MDS service areas are regional Basic Trading Areas (BTAs) which 
    are based on the Rand McNally 1992 Commercial Atlas & Marketing Guide, 
    123rd Edition, at pages 38-39. The BTA Map is available for public 
    inspection at the Reference Information Center, Consumer Information 
    Bureau, Federal Communications Commission, 445 12th Street, SW, 
    Washington, DC 20554.
    * * * * *
    
    PART 27--WIRELESS COMMUNICATIONS SERVICE
    
        58. The authority citation for Part 27 continues to read as 
    follows:
    
        Authority: 47 U.S.C 154, 301, 302, 303, 307, 309 and 332, unless 
    otherwise noted.
    
        59. Section 27.6 is amended by revising the introductory paragraph 
    to read as follows:
    
    
    Sec. 27.6  Service areas.
    
        WCS service areas are Major Economic Areas (MEAs) and Regional 
    Economic Area Groupings (REAGs) as defined below. Both MEAs and REAGs 
    are based on the U.S. Department of Commerce's 172 Economic Areas 
    (EAs). See 60 FR 13114 (March 10, 1995). In addition, the Commission 
    shall separately license Guam and the Northern Mariana Islands, Puerto 
    Rico and the United States Virgin Islands, American Samoa, and the Gulf 
    of Mexico, which have been assigned Commission-created EA numbers 173-
    176, respectively. Maps of the EAs, MEAs, and REAGs and the Federal 
    Register Notice that established the 172 EAs are available for public 
    inspection and copying at the Reference Information Center, Consumer 
    Information Bureau, Federal Communications Commission, 445 12th Street, 
    SW., Washington, DC 20554.
    * * * * *
    
    PART 68--CONNECTION OF TERMINAL EQUIPMENT TO THE TELEPHONE NETWORK
    
        60. The authority citation for part 68 continues to read as 
    follows:
    
        Authority: 47 U.S.C. 154, 303.
    
        61. Section 68.317 is amended by revising paragraph (g) as follows:
    
    
    Sec. 68.317  Hearing aid compatibility volume control: technical 
    standards.
    
    * * * * *
        (g) These incorporations by reference of paragraph 4.1.2 (including 
    table 4.4) of American National Standards Institute (ANSI) Standard 
    ANSI/EIA-470-A-1987 and paragraph 4.3.2 of ANSI/EIA/TIA-579-1991 were 
    approved by the Director of the Federal Register in accordance with 5 
    U.S.C. 552(a) and 1 CFR part 51. Copies of these publications may be 
    purchased from the American National Standards Institute (ANSI), Sales 
    Department, 11 West 42nd Street, 13th Floor, New York, NY 10036, (212) 
    642-4900. Copies also may be inspected during normal business hours at 
    the following locations: Consumer Information Bureau, Reference 
    Information Center, Federal Communications Commission, 445 12th Street, 
    SW, Washington, DC 20554; and Office of the Federal Register, 800 N. 
    Capitol Street, NW., Suite 700, Washington, DC.
    
    PART 90--PRIVATE LAND MOBILE RADIO SERVICES
    
        62. The authority citation for Part 90 continues to read as 
    follows:
    
        Authority: Secs. 4, 251 through 252, 303, 309, and 332, 48 Stat. 
    1066, 1082, as amended; 47 U.S.C. 154, 251 through 252, 303, 309 and 
    332, unless otherwise noted.
    
        63. Section 90.7 is amended by revising the definition of ``MTA-
    based license or MTA license'' to read as follows:
    
    
    Sec. 90.7  Definitions.
    
    * * * * *
        MTA-based license or MTA license. A license authorizing the right 
    to use a specified block of SMR spectrum within one of the 51 Major 
    Trading Areas (``MTAs''), as embodied in Rand McNally's Trading Area 
    System MTA Diskette and geographically represented in the map contained 
    in Rand McNally's Commercial Atlas & Marketing Guide (the ``MTA Map.'') 
    The MTA Listings, the MTA Map and the Rand McNally/AMTA license 
    agreement are available for public inspection at the Reference 
    Information Center in the Consumer Information Bureau.
    * * * * *
    [FR Doc. 99-28984 Filed 11-5-99; 8:45 am]
    BILLING CODE 6712-01-P
    
    
    

Document Information

Effective Date:
11/8/1999
Published:
11/08/1999
Department:
Federal Communications Commission
Entry Type:
Rule
Action:
Final rule.
Document Number:
99-28984
Dates:
Effective November 8, 1999.
Pages:
60715-60726 (12 pages)
Docket Numbers:
FCC 99-172
PDF File:
99-28984.pdf
CFR: (61)
47 CFR 0.465(a)
47 CFR 1.412(a)(1)
47 CFR 1.1105(1)(c)
47 CFR 0.457(c)(1)(i))
47 CFR 0.457(d)(1)(ii)
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