96-1812. Privacy Act of 1974; Amendments to a System of Records  

  • [Federal Register Volume 61, Number 21 (Wednesday, January 31, 1996)]
    [Notices]
    [Pages 3525-3529]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 96-1812]
    
    
    
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    DEPARTMENT OF VETERANS AFFAIRS
    
    
    Privacy Act of 1974; Amendments to a System of Records
    
    AGENCY: Department of Veterans Affairs (VA).
    
    ACTION: Notice of amendments to system of records.
    
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    SUMMARY: The Department of Veterans Affairs is amending a system of 
    records entitled, ``VA Supervised Fiduciary and Beneficiary Records--VA 
    37VA27'' which was completely revised in 47 FR 29132 dated July 6, 
    1982. The system of records has been altered to update U.S. Code 
    citations, add an additional category of individuals to be covered by 
    the system and five new categories of records; identify two existing 
    paper file groups within the system that may contain record 
    information, and name an automated record system that takes the place 
    of the ADIS (Automated Diary and Index System). Two new routine uses 
    are being added and two existing routine uses are being deleted.
    
    DATES AND ADDRESSES: Interested persons are invited to submit written 
    comments, suggestions or objections regarding the proposed system of 
    records to the Director, Office of Regulations management (02D), 
    Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 
    20420. All relevant material received before march 1, 1996, will be 
    considered. All written comments received will be available for public 
    inspection in the Office of Regulations Management, Room 1176, 801 I 
    Street, NW., Washington, DC 20001, from 8 a.m. to 4:30 p.m., Monday 
    through Friday (except Federal holidays).
        If no public comment is received during the 30-day review period 
    allowed for public comment, or unless otherwise published in the 
    Federal Register by VA, the routine use statements included herein are 
    effective March 1, 1996, and all other provisions included herein are 
    effective March 1, 1996.
    
    FOR FURTHER INFORMATION CONTACT:
    Robert Bishop, Program Analyst, Outreach and Customer Services Staff 
    (274), Veterans Benefits Administration, 810 Vermont, NW., Washington, 
    DC 20420, telephone (202) 273-6740.
    
    SUPPLEMENTARY INFORMATION: The name of the system is to be changed from 
    ``VA Supervised Fiduciary and Beneficiary Records--VA'' (37VA27) to 
    ``VA Supervised Fiduciary/Beneficiary and General Investigative 
    Records--VA'' (37VA27). The title change more accurately reflects the 
    type of records maintained in this system.
        The new category of individuals will include veterans or other 
    beneficiaries for whom investigations of other than fiduciary program 
    matters are conducted. These investigations are called nonfiduciary 
    program (nonprogram) field examinations or investigations. The change 
    to this system will also incorporate additions to the types of records 
    maintained: (1) Copies of nonfiduciary program investigative reports, 
    (2) photographs of people (incompetent beneficiaries and other persons 
    who are the subject of a VA investigation), places, and things, (3) 
    finger print records, (4) incompetent beneficiary record information in 
    the Fiduciary Beneficiary System (FBS), and (5) Social Security 
    Administration (SSA) information and records pertaining to incompetent 
    beneficiaries who are also in receipt of VA benefits.
        Identifying nonfiduciary program investigative reports within the 
    system of records will allow VA to file copies of records of completed 
    nonfiduciary program investigations by a name or some other identifier. 
    These investigations may be conducted for the purpose of developing 
    evidence to enable a VA organizational element to make administrative 
    decisions on benefits eligibility and other issues. Nonprogram field 
    examinations or investigations are also used to develop evidence for 
    further investigation of potential criminal issues. Currently there is 
    no authority to file and maintain copies of nonfiduciary program 
    investigative reports by name or other identifier. Original reports are 
    sent to the VA element that requested the investigation where 
    disclosures of information are covered under other system of records 
    routine uses. VA field station personnel may place copies of these 
    reports in chronological order in files called veterans files and 
    correspondence files making it difficult to retrieve a report in medium 
    to large stations where the number of nonfiduciary program 
    investigations tends to be large. Follow-up requests for information 
    about the reports often are made by name or numerical identifier and do 
    not contain the approximate dates of either the report or the request 
    for the investigation.
        Adding to the category of records photographs of people 
    (incompetent 
    
    [[Page 3526]]
    beneficiaries and other persons who are the subject of a VA 
    investigation), places, and things provides a more accurate description 
    of the type of record material that may be found in a principal 
    guardianship folder (PGF), veterans file, or a correspondence file. The 
    accumulation and retention of this type of material will assist VA 
    field examiners in making positive identification of certain 
    incompetent beneficiaries (to include missing persons) and other 
    persons under investigation, provide graphic evidence in support of 
    narrative reports, and verification of claimed purchases by 
    fiduciaries. Acquisition and retention of this type of material will 
    lessen the potential for fraud and reduce the number of manhours needed 
    to accomplish the more complex investigations. Finger print records are 
    sometimes acquired during missing veteran and other types of 
    investigations where a positive identification of a person is required 
    in order to settle a question on benefits eligibility.
        The principal guardianship folder (PGF) is the primary repository 
    for information within this records system. Two other files called 
    veterans files and correspondence files are used to hold copies of 
    fiduciary program and nonfiduciary program reports as well as 
    attachments, exhibits, and other material such as copies of the records 
    cited above. Documents placed in these two files are kept on a 
    temporary basis for control and follow-up purposes since the original 
    reports and other documents are returned to the requesting element.
        The Fiduciary-Beneficiary System (FBS) is an automated master 
    record, diary and management information system that was developed to 
    replace the Automated Diary and Index System (ADIS). The system 
    provides current, readily available beneficiary/fiduciary information 
    and management support to all 58 regional offices for work controls, 
    statistical work counts and evaluation purposes. The system includes an 
    enhanced diary program to provide improved, more efficient service to 
    incompetent beneficiaries.
        Many VA beneficiaries who are incompetent or under a legal 
    disability receive benefits from Social Security Administration (SSA) 
    concurrently with VA benefits. By agreement with SSA, VA will become 
    the lead agency for supervision of cases of incompetent beneficiaries 
    of common interest. Therefore, a sharing of information such as 
    accountings and payment/payee status will take place. The information 
    provided by Social Security Administration may be retained in the VA 
    system of records in its various formats and disclosed according to VA 
    record system routine uses.
        Routine uses have been amended to accommodate disclosures to third 
    parties who might have information on an issue under VA investigation 
    or information about an incompetent beneficiary or other person under 
    investigation. Also included in the amended routine uses will be 
    disclosures to the Social Security Administration regarding 
    incompetency cases of common interest.
        VA received two adverse decisions, Doe versus DiGenova, 779 F.2d 74 
    (D.C. Cir. 1985) and DOE versus Stephens, 851 F. 2d 1457 (D.C. Cir. 
    1988), involving disclosure of veteran records subject to 38 U.S.C. 
    5701, and 5 U.S.C. 552a, the Privacy Act of 1974. As a result of these 
    decisions and their potential impact on VA operations, including those 
    of the District Counsel, VA sought guidance from the Office of Legal 
    Counsel in the Department of Justice (DOJ). VA has modified its 
    practice in disclosing Privacy Act records in response to a request 
    from a law enforcement entity conducting an investigation, and has, in 
    most instances, stopped disclosing Privacy Act records pursuant to the 
    receipt of a subpoena for records. Therefore, the routine use providing 
    for disclosure of information in response to subpoenas is being 
    deleted.
    
        Dated: January 17, 1996.
    Jesse Brown,
    Secretary of Veterans Affairs.
    37VA27
    System name:
        VA Supervised Fiduciary/Beneficiary and General Investigative 
    Records--VA37VA27.
    System location:
        Records are maintained at VA regional offices, VA medical and 
    regional office centers, VA regional office and insurance centers, and 
    at the Austin Data Processing Center. These records are generally 
    maintained by the regional office activity having jurisdiction over the 
    geographical area in which the VA beneficiary resides. Addresses of VA 
    field stations and the Data Processing Center are listed in VA Appendix 
    1.
    Categories of individuals covered by the system:
        The following categories of individuals are covered by this system: 
    (1) A VA beneficiary (i.e., a veteran or a non-veteran adult who 
    receives VA monetary benefits, lacks the mental capacity to manage his 
    or her own financial affairs regarding disbursement of funds without 
    limitation, and is either rated incompetent by VA or adjudged to be 
    under legal disability by a court of competent jurisdiction; or a child 
    who has not reached majority under State law and receives VA monetary 
    benefits); (2) a VA supervised fiduciary (i.e., a VA Federal fiduciary 
    to include legal custodians, spouse payees, superintendents of Indian 
    reservations and custodians-in-fact appointed by VA to serve as payee 
    of VA monetary benefits for an incompetent VA beneficiary; or a person 
    or legal entity appointed by a State or foreign court to supervise the 
    person and/or estate of a VA beneficiary adjudged to be under a legal 
    disability. The statutory title of a court-appointed fiduciary may vary 
    from State to State); (3) a chief officer of a hospital treatment, 
    domiciliary, institutional or nursing home care facility wherein a 
    veteran, rated incompetent by VA, is receiving care and who has 
    contracted to use the veteran's VA funds in a specific manner; (4) a 
    SDP (supervised direct payment) beneficiary (i.e, an incompetent adult 
    who receives VA monetary benefits, or other individual for whom an 
    investigation of other than a fiduciary or guardianship matter is 
    conducted for the purpose of developing evidence to enable a VA 
    organizational element to make administrative decisions on benefits 
    eligibility and other issues; or, to develop evidence for further 
    investigations of potential criminal issues.
    Categories of records in the system:
        The records in the Principal Guardianship Folder (PGF) are the 
    primary records in this system. SSA derived records, as needed, are 
    also contained in this system. These records as well as secondary files 
    called veterans files and correspondence files may contain the 
    following types of information: (1) Field examination reports (i.e., VA 
    Form 27-4716a or 27-3190, Field Examination Request and Report, which 
    contains a VA beneficiary's name, address, social security number, VA 
    file number, an assessment of the VA beneficiary's ability to handle VA 
    and non-BA funds, description of family relationships, economic and 
    social adjustment data, information regarding activities, and name, 
    address, and assessment of the performance of a VA-supervised 
    fiduciary); (2) correspondence from and to a VA beneficiary, a VA-
    supervised fiduciary, and other interested third parties; (3) medical 
    records (i.e., medical and social work service reports 
    
    [[Page 3527]]
    generated in VA, State, local, and private medical treatment facilities 
    and private physicians' offices indicating the medical history of the 
    VA beneficiary including diagnosis, treatment and nature of physical or 
    mental disability); (4) financial records (e.g., accountings of a 
    fiduciary's management of a VA beneficiary's income and estate, amount 
    of monthly benefits received, amounts claimed for commissions by the 
    VA-supervised fiduciary, certificates of balance on accounts from 
    financial institutions, and withdrawal agreements between VA, financial 
    institutions, and VA-supervised fiduciary); (5) court documents (e.g., 
    petitions, court orders, letters of fiduciaryship, inventories of 
    assets, and depositions); (6) contractual agreements to serve as a VA 
    Federal Fiduciary; (7) photographs of people (incompetent 
    beneficiaries, fiduciaries, and other persons who are the subject of a 
    VA investigation), places, and things; (8) fingerprint records; and (9) 
    Social Security Administration records containing information about the 
    type and amount of SSA benefits paid to beneficiaries who are eligible 
    to receive benefits under both VA and SSA eligibility criteria, records 
    containing information developed by SSA about SSA beneficiaries who are 
    in need of representative payees, accountings to SSA, and records 
    containing information about SSA representative payees. Also contained 
    in this system are copies of nonfiduciary program investigation 
    records. These records are reports of field examinations or 
    investigations performed at the request of any organizational element 
    of VA about any subject under the jurisdiction of VA other than a 
    fiduciary issue. In addition to copies of the reports, records may 
    include copies of exhibits or attachments such as photographs of people 
    places and things; sworn statements; legal documents involving loan 
    guaranty transactions; bankruptcy; and debts owned to VA; accident 
    reports; birth, death, and divorce records; certification of search for 
    vital statistics documents; and beneficiary's financial statements and 
    tax records; immigration information; and newspaper clippings.
    Authority for maintenance of the system:
        Title 38, United States Code, Chapter 3, section 501(a), (b); title 
    38, United States Code, Chapter 55.
    Routine uses of records maintained in the system, including categories 
    of users and the purposes of such uses:
        1. The record of an individual who is covered by this system may be 
    disclosed to a member of Congress or staff person acting for the member 
    when the member or staff person requests the record on behalf of and at 
    the request of that individual.
        2. Any information in this system, except for the name and address 
    of a veteran, which is relevant to a suspected violation or reasonably 
    imminent violation of law, whether civil, criminal or regulatory in 
    nature and whether arising by general or program statute or by 
    regulation, rule or order issued pursuant thereto, may be disclosed to 
    a Federal, State, local or foreign agency charged with the 
    responsibility of investigating or prosecuting such violation, or 
    charged with enforcing or implementing the statute, rule, regulation or 
    order issued pursuant thereto, at the initiative of VA.
        3. The name and address of a veteran, which is relevant to a 
    suspected violation or reasonably imminent violation of law, whether 
    civil, criminal or regulatory in nature and whether arising by general 
    or program statute or by regulation, rule or order issued pursuant 
    thereto, may be disclosed to a Federal agency charged with the 
    responsibility of investigating or prosecuting such violation, or 
    charged with enforcing or implementing the statute, regulation, rule or 
    order issued pursuant thereto, in response to its official request, 
    when that information is for law enforcement investigation purposes, 
    and such request is in writing and otherwise complies with subsection 
    (b)(7) of the Privacy Act.
        4. The name and address of a veteran, which is relevant to a 
    suspected violation or reasonably imminent violation of law concerning 
    public health or safety, whether civil, criminal or regulatory in 
    nature and whether arising by general or program statute or by 
    regulation, rule or order issued pursuant thereto, may be disclosed to 
    any foreign, State or local governmental agency or instrumentality 
    charged under applicable law with the protection of the public health 
    or safety, if a qualified representative of such organization, agency 
    or instrumentality has made a written request that such name and 
    address by provided for a purpose authorized by law, and, if the 
    information is sought for law enforcement investigation purposes, and 
    the request otherwise complies with subsection (b)(7) of the Privacy 
    Act.
        5. The name and address of a veteran may be disclosed to any 
    nonprofit organization if the release is directly connected with the 
    conduct of programs and the utilization of benefits under title 38 
    (such disclosures include computerized lists of names and addresses).
        6. Any information in this system, including name, address, social 
    security number, VA file number, medical records, financial records and 
    field examination reports of a VA beneficiary, and the name, address 
    and information regarding the activities of a VA-supervised fiduciary 
    or beneficiary may be disclosed at the request of a VA beneficiary or 
    fiduciary to a Federal, State, or local agency in order for VA to 
    obtain information relevant to a VA decision concerning the payment and 
    usage of funds payable by VA on behalf of a beneficiary, or to enable 
    VA to assist a beneficiary or VA-supervised fiduciary in obtaining the 
    maximum amount of benefits for a VA beneficiary from a Federal, State, 
    or local agency.
        7. Any information in this system, including name, address, social 
    security number, VA file number, medical records, financial records and 
    field examination reports of a VA beneficiary who is in receipt of VA 
    and Social Security Administration (SSA) benefits concurrently, and the 
    name, address and information regarding the activities of a VA-
    supervised fiduciary may be disclosed to a representative of the Social 
    Security Administration to the extent necessary for the operation of a 
    VA program, or to the extent needed as indicated by such 
    representative.
        8. The name and address of a VA beneficiary, VA rating of 
    incompetency, and the field examination report may be disclosed to a 
    Federal agency, upon its official request, in order for that agency to 
    make decisions on such matters as competency and dependency in 
    connection with eligibility for that agency's benefits. This 
    information may also be disclosed to a State or local agency, upon its 
    official request in order for that agency to make decisions on such 
    matters as competency and dependency in connection with eligibility for 
    that agency's benefits, if the information pertains to a VA beneficiary 
    who is not a veteran, or if the name and address of the veteran is 
    provided beforehand.
        9. Any information in this system, including medical records, 
    financial records, field examination reports, correspondence and court 
    documents may be disclosed in the course of presenting evidence to a 
    court, magistrate or administrative tribunal in matters of 
    guardianship, inquests and commitments, and to probation and parole 
    officers in connection with court required duties.
        10. Only so much information, including information in VA records 
    obtained from Social Security Administration, and the name and address 
    of a VA beneficiary, fiduciary, 
    
    [[Page 3528]]
    or other person under investigation, as is necessary to obtain a 
    coherent and informed response may be released to a third party who may 
    have information bearing on an issue under VA investigation.
        11. Any information in this system may be disclosed to a VA or 
    court-appointed fiduciary in order for that fiduciary to perform his or 
    her duties, provided this information will only be released when the 
    disclosure is for the benefit of the beneficiary. Any information in 
    this system may also be disclosed to a proposed fiduciary in order for 
    the fiduciary to make an informed decision with regard to accepting 
    fiduciary responsibility for a VA beneficiary.
        12. Any information in this system, including medical records, 
    correspondence records, financial records, field examination reports 
    and court documents may be disclosed to an attorney employed by the 
    beneficiary, or to a spouse, relative, next friend or to a guardian ad 
    litem representing the interests of the beneficiary, provided the name 
    and address of the beneficiary is given beforehand and the disclosure 
    is for the benefit of the beneficiary, and the release is authorized by 
    38 U.S.C. 7332, if applicable. Records subject to 38 U.S.C. 7332 
    contain information on medical treatment for drug abuse, alcoholism, 
    sickle cell anemia, and HIV.
        13. Any information in this system may be disclosed to the 
    Department of Justice and to U.S. Attorneys in defense of prosecution 
    of litigation involving the United States and to Federal agencies upon 
    their official request in connection with review of administrative tort 
    claims filed under the Federal Tort Claims Act, 28 U.S.C. 2672, as well 
    as other claims.
        14. Any information in this system including available identifying 
    information regarding the debtor, such as the name of the debtor, last 
    known address of the debtor, name of debtor's spouse, social security 
    account number, VA insurance number, VA file number, place of birth and 
    date of birth of debtor, name and address of debtor's employer or firm 
    and dates of employment, may be disclosed to other Federal agencies, 
    State probate courts, State drivers license bureaus, State automobile 
    title and license bureaus and the General Accounting Office in order to 
    obtain current address, locator and credit report assistance in the 
    collection of unpaid financial obligations owed the United States. The 
    purpose is consistent with the Federal Claims Collection Act of 1966 
    and 38 U.S.C. 5701(b)(6).
        15. Any information in this system relating to the adjudication of 
    incompetency of a VA beneficiary either by the court of competent 
    jurisdiction or by VA may be disclosed to a lender or prospective 
    lender participating in the VA Loan Guaranty Program who is extending 
    credit or proposing to extend credit on behalf of a veteran in order 
    for VA to protect incompetent veterans from entering into unsound 
    financial transactions which might deplete the resources of the veteran 
    and to protect the interest of the Government giving credit assistance 
    to a veteran.
    Policies and practices for storing, retrieving, accessing, retaining, 
    and disposing of records in the system:
    Storage:
        Fiduciary Program beneficiary and fiduciary information contained 
    in the PGF, veterans' files, and correspondence files are maintained on 
    paper documents in case folders and/or in the Fiduciary Beneficiary 
    System (e.g., magnetic tapes, magnetic disks, and computer lists) and 
    are stored at the regional offices (includes record information stored 
    in the Fiduciary Beneficiary System), VA Central Office, and VA Data 
    Processing Center at Austin, Texas. Copies of nonfiduciary program 
    investigations and related information contained in veteran's files and 
    correspondence files are maintained on paper documents and are stored 
    at the regional offices and at VA Central Office.
    Retrievability:
        Paper documents and automated storage media are indexed by name and 
    file number of VA beneficiary or other individual.
    Safeguards:
        1. The individual case folder and computer lists are generally kept 
    in steel cabinets when not in use. The cabinets are located in areas 
    which are locked after work hours. Access to these records is 
    restricted to authorized VA personnel on a ``need to know'' basis. 
    Magnetic tapes and disks, when not in use, are maintained under lock 
    and key in areas accessed by authorized VA personnel on a ``need to 
    know'' basis.
        2. Access to the computer rooms within the regional office is 
    generally limited by appropriate locking devices and restricted to 
    authorized VA employees and vendor personnel. ADP peripheral devices 
    are generally placed in secure areas (areas that are locked or have 
    limited access) or are otherwise protected. Information in the 
    Fiduciary Beneficiary System may be accessed by authorized VA 
    employees. Access to file information is controlled at two levels; the 
    system recognizes authorized employees by a series of individually 
    unique passwords/codes and the employees are limited to only the 
    information in the file which is needed in the performance of their 
    official duties.
        3. Access to the VA data processing center is generally restricted 
    to center employees, custodial personnel, Federal Protective Service 
    and other security personnel. Access to the computer rooms is 
    restricted to authorized operational personnel through electronic 
    locking devices. All other persons gaining access to the computer rooms 
    are escorted.
        4. Access to records in VA Central Office is only authorized to VA 
    personnel on a ``need to know'' basis. Records are maintained in manned 
    rooms during working hours. During non-working hours, there is limited 
    access to the building with visitor control by security personnel.
    Retention and disposal:
        Paper documents and computer lists are destroyed anywhere from 60 
    days after receipt to 2 years after VA supervision has ceased, 
    depending on the type of record or document. Correspondence files are 
    destroyed after 1 year, veteran files after 2 years, PGFs 2 years after 
    the case becomes inactive. Investigations data and information obtained 
    from SSA is destroyed according to the time standards established in 
    the two preceding sentences. Information contained in the Fiduciary 
    Beneficiary System is automatically purged two years after the case 
    becomes inactive. A record is determined inactive when it comes under 
    the provision of the Veterans Services Division General Operations 
    Manual, M27-1, part 3, section 1, chapter 8, paragraphs 8.23-8.42.
    System manager(s) and address:
        Director, Veterans Assistance Service (27), VA Central Office, 
    Washington, DC 20420.
    Notification procedure:
        Any individual who wishes to determine whether a record is being 
    maintained in this system under his or her name or other personal 
    identifier, or wants to determine the content of such records should 
    submit a written request or apply in person to the nearest VA regional 
    office or center. Addresses for VA regional offices and centers may be 
    found in VA Appendix 1. All inquiries must reasonably identify the type 
    of records involved, e.g., guardianship file. Inquiries should include 
    the individual's full name, VA file number and return address. If a VA 
    file number 
    
    [[Page 3529]]
    is not available, then as much of the following information as possible 
    should be forwarded: full name, branch of service, dates of service, 
    service numbers, social security number, and date of birth.
    Records access procedures:
        Individuals seeking information regarding access to or contesting 
    VA records in this system may write, call or visit the nearest VA 
    regional office or center.
    Contesting record procedures:
        (See records access procedures above.)
    Record source categories:
        VA beneficiary, VA beneficiary's dependents, VA-supervised 
    fiduciaries, field examiners, estate analysts, third parties, other 
    Federal, State, and local agencies, and VA records.
    
    FR Doc. 96-1812 Filed 1-30-96; 8:45 am]
    BILLING CODE 8320-01
    
    

Document Information

Published:
01/31/1996
Department:
Veterans Affairs Department
Entry Type:
Notice
Action:
Notice of amendments to system of records.
Document Number:
96-1812
Pages:
3525-3529 (5 pages)
PDF File:
96-1812.pdf