98-85. Draft Guidance for Industry: ``Promoting Medical Products in a Changing Healthcare Environment; I. Medical Product Promotion by Healthcare Organizations or Pharmacy Benefits Management Companies (PBMs)''  

  • [Federal Register Volume 63, Number 2 (Monday, January 5, 1998)]
    [Notices]
    [Pages 236-239]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-85]
    
    
    
    DEPARTMENT OF HEALTH AND HUMAN SERVICES
    
    Food and Drug Administration
    [Docket No. 97D-0525]
    
    
    Draft Guidance for Industry: ``Promoting Medical Products in a 
    Changing Healthcare Environment; I. Medical Product Promotion by 
    Healthcare Organizations or Pharmacy Benefits Management Companies 
    (PBMs)''
    
    AGENCY: Food and Drug Administration, HHS.
    
    ACTION: Notice.
    
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    SUMMARY: The Food and Drug Administration (FDA) is announcing the 
    availability of a draft guidance for industry entitled ``Promoting 
    Medical Products in a Changing Healthcare Environment; I. Medical 
    Product Promotion by Healthcare Organizations or Pharmacy Benefits 
    Management Companies (PBMs).'' This document provides guidance to 
    sponsors of regulated medical products (human drugs, biologics, and 
    medical devices) by describing circumstances in which sponsors may be 
    held responsible for promotional activities performed by healthcare 
    organizations or PBM's that violate the Federal Food, Drug, and 
    Cosmetic Act (the act) and regulations issued thereunder. The intent of 
    this draft guidance is to provide clarification and consistency in the 
    agency's regulation of medical product promotion in light of changes in 
    the healthcare environment.
    
    DATES: Written comments may be submitted on the draft guidance document 
    by April 6, 1998. General comments on agency guidance documents are 
    welcome at any time.
    
    ADDRESSES: An electronic version of this draft guidance is available on 
    the Internet using the World Wide Web (WWW) at http://www.fda.gov/cder/
    guidance.htm. Submit written comments to the Dockets Management Branch 
    (HFA-305), Food and Drug Administration, 12420 Parklawn Dr., rm 1-23, 
    Rockville, MD 20857. Submit written requests for single copies of the 
    draft guidance for industry entitled ``Promoting Medical Products in a 
    Changing Healthcare Environment; I. Medical Product Promotion by 
    Healthcare Organizations or Pharmacy Benefits Management Companies 
    (PBMs)'' to the Drug Information Branch (HFD-210), Center for Drug 
    Evaluation and Research, Food and Drug Administration, 5600 Fishers 
    Lane, Rockville, MD 20857. Send one self-addressed adhesive label to 
    assist that office in processing your request. Requests and comments 
    should be identified with the docket number found in brackets in the 
    heading of this document. A copy of the draft guidance and received 
    comments are available for public examination in the Dockets Management 
    Branch between 9 a.m. and 4 p.m., Monday through Friday.
    
    FOR FURTHER INFORMATION CONTACT:
        Regarding prescription drugs: Laurie B. Burke, Center for Drug 
    Evaluation and Research (HFD-40), Food and Drug Administration, 5600 
    Fishers Lane, Rockville, MD 20857, 301-827-2828, or via Internet at 
    burkel@cder.fda.gov;
        Regarding prescription biological products: Toni M. Stifano, Center 
    for Biologics Evaluation and Research (HFM-200), Food and Drug 
    Administration, 1401 Rockville Pike, Rockville, MD 20852-1448, 301-827-
    3028, or via Internet at stifano@cber.fda.gov;
        Regarding restricted medical devices: Byron L. Tart, Center for 
    Devices and Radiological Health (HFZ-302), Food and Drug 
    Administration, 2098 Gaither Rd., Rockville, MD 20850, 301-594-4639, or 
    via Internet at bxt@cdrh.fda.gov.
    SUPPLEMENTARY INFORMATION:
    
    I. Background
    
    A. FDA's Guidance Document Development Process
    
        On March 28, 1997, as part of the agency's ongoing efforts to 
    ensure meaningful public participation in the guidance document 
    development process, FDA's Division of Drug Marketing, Advertising, and 
    Communications (DDMAC) requested public comment on guidance documents 
    relating to prescription drug advertising and labeling (Ref. 1). 
    Included in the list of currently proposed guidance documents was 
    ``Promotion to Managed Care Organizations.'' The draft guidance 
    document now being made available is the first draft document to be 
    issued on this topic and addresses only one aspect of promotion to 
    managed care, i.e., promotion by healthcare organizations or PBM's. 
    Other related draft guidance documents will be issued separately under 
    the general heading ``Promoting Medical Products in a Changing 
    Healthcare Environment.''
    
    B. Statutory and Regulatory Requirements
    
        Under the act, FDA has responsibility for regulating the labeling 
    and, in many cases, the advertising of medical
    
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    products (human drugs, biologics, and medical devices). Section 301 of 
    the act (21 U.S.C. 331) prohibits the introduction or delivery for 
    introduction into interstate commerce of an adulterated or misbranded 
    drug or device and of an unapproved new drug; the adulteration or 
    misbranding of a drug or device in interstate commerce; and the doing 
    of any act that results in the adulteration or misbranding of a drug or 
    device while such article is held for sale after shipment in interstate 
    commerce. The introductory phrase of section 301 provides that the 
    ``causing'' of any prohibited act, as well as the act itself, is 
    prohibited.
        A drug or device is misbranded if its labeling is false or 
    misleading (section 502(a) of the act (21 U.S.C. 352(a)) or if its 
    labeling fails to bear adequate directions for use (section 502(f) of 
    the act). A change or modification in the intended use of a device may 
    cause the device to be adulterated (section 501(f)(1)(B) of the act (21 
    U.S.C. 351(f)(1)(B)) and misbranded (section 502(o) of the act). 
    Labeling and advertising include promotional information that is 
    disseminated by a sponsor or by other persons on behalf of the sponsor 
    (see 21 CFR 202.1(l)(1) and (l)(2)).
    
    C. FDA's Information-Gathering Activities
    
        In August 1994, FDA invited four product sponsors to meet with the 
    agency individually to discuss regulatory issues in light of their 
    newly established relationships with PBM's. Since that time, FDA has 
    continued to gather information about changes in the process of 
    healthcare delivery. In so doing, the agency has participated in 
    programs, meetings, and workshops with managed care experts and other 
    parties, including medical product sponsors, managed care 
    organizations, academia, consumer advocacy groups, and health 
    professional organizations. FDA has also participated in the design and 
    review of studies and reports funded and/or performed by other Federal 
    organizations to address various aspects of medical benefits 
    management. These organizations included the Health Care Financing 
    Administration (HCFA), the Office of the Inspector General of Health 
    and Human Services (OIG-HHS), and the Federal Trade Commission (FTC) 
    staff. FDA has also reviewed documents pertaining to the General 
    Accounting Office (GAO) and the National Association of Attorneys 
    General (NAAG) investigations, as well as court proceedings that 
    examined contractual arrangements between medical product sponsors and 
    other healthcare entities.
        On October 19 and 20, 1995, FDA held a public hearing on 
    ``Pharmaceutical Marketing and Information Exchange in Managed Care 
    Environments'' (Ref. 2). The purpose of this hearing was to solicit 
    information and views concerning the potential impact of changing 
    organizational structures and information dissemination channels in the 
    managed care setting on the agency's responsibilities to regulate drug 
    marketing and promotion. FDA heard testimony from 26 individuals 
    representing sponsors, PBM's, managed care organizations, national 
    pharmacy organizations, advertising agencies, academia, law firms, 
    State and Federal agencies, and consumer advocacy groups. The agency 
    reviewed an additional 38 comments from similar organizations that were 
    submitted to the hearing docket. Since the public hearing, the agency 
    has held individual discussions about the changing healthcare 
    environment with representatives from the pharmaceutical industry, a 
    State attorney general's office, retail and institutional pharmacists, 
    representatives from several professional organizations, 
    representatives from several consumer advocacy organizations, and 
    representatives from medical insurer organizations who provide pharmacy 
    benefits. FDA continues to participate in several interagency work 
    groups that address policy development issues relevant to the influence 
    of managed care.
    
    II. FDA's Findings Regarding Changes in the Healthcare Environment 
    That Affect FDA's Regulation of Medical Product Promotion
    
        As a result of the activities outlined in section I.C of this 
    document, several important changes in the healthcare marketplace were 
    identified that affect FDA's regulatory approach with respect to 
    promotional labeling and advertising. One such change is the 
    acquisition of healthcare provider organizations and PBMs by medical 
    product sponsors. Because of public concern about the effects of the 
    merger of pharmaceutical sponsors with PBM's, GAO investigated, among 
    other things, the objectives of these mergers. GAO reported that ``drug 
    manufacturers have merged or allied with PBMs because they believe that 
    the PBMs' market power will help maintain the manufacturers' profits at 
    a time when their drugs face increased competition.'' GAO also reported 
    that, in order ``to bolster profits, manufacturers are relying on their 
    PBM partners to help them increase market share for their drugs and 
    develop new programs for treating specific diseases (Ref. 3).'' This 
    type of environment fosters medical product promotion by sponsor-
    controlled PBM's on behalf of the sponsor.
        In 1995, FTC issued a consent order to address the antitrust 
    implications of Eli Lilly's (the Lilly Order) acquisition of the PCS 
    Health System (PCS), a large PBM. The FTC's Order was intended to 
    minimize anticompetitive foreclosure by ensuring that PCS customers 
    have an alternative to sponsor-controlled formularies. The Lilly Order 
    therefore requires, among other things, that PCS offer an ``open'' 
    formulary that is compiled by an independent pharmacy and therapeutics 
    (P&T) committee utilizing only objective criteria. However, the Order 
    does not restrict or ensure independence in the promotional practices 
    of sponsor-controlled PBM's. Furthermore, FTC's Order explicitly 
    permits Lilly-PCS to offer other more restrictive formularies to its 
    customers and places no restrictions on the selection of drug products 
    for those formularies.
        In addition to corporate ownership, many sponsors are pursuing 
    marketing affiliations and pricing agreements with PBM's and other 
    healthcare provider organizations. Some of these agreements provide 
    product-specific incentives for the provider organizations to influence 
    prescribing decisions. In some cases, patients on chronic drug therapy 
    are switched from one product to another as a result of these 
    incentives. Some agreements include variable pricing (via rebates) 
    according to market share growth attained (Ref. 4). In an effort to 
    affect the market share of specific products, a healthcare provider 
    organization may enforce restrictions on prescribing decisions or 
    disseminate promotional materials designed to influence prescribing 
    decisions toward particular products and away from their competitors 
    (Ref. 5).
        Additionally, PBM's are expanding their role beyond claims 
    processing and mail-order pharmacy to other activities, such as 
    treatment intervention and disease management programs. These 
    activities include compiling and furnishing a wide range of materials 
    about medical products to their clients (healthcare plans and 
    providers) with the intent of providing information and services that 
    will influence clinical outcomes and control healthcare costs (Ref. 6).
        As a result, promotional activities of medical product sponsors are 
    often focused on managed care's demand for product-specific 
    information.
    
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     Increasingly, promotional activities are being directed to, and 
    channeled through, providers who make coverage policies and treatment 
    recommendations for groups of insured individuals in managed healthcare 
    organizations. Coverage policies may include the use of specified drug 
    formularies \1\ or preferred product lists. \2\ Treatment 
    recommendations or decisions may be enforced by a number of 
    interventions, (Ref. 7) such as the dissemination of materials to 
    healthcare providers and patients, implementation of disease management 
    \3\ programs, prior authorization requirements, \4\ interchange 
    programs, \5\ and drug utilization reviews. \6\ The incentive to 
    promote medical products is extended by product sponsors to other 
    persons in cases where contracts include sliding rebate scales based on 
    the proportion of claims processed that conform to the formulary or 
    declared product preferences (Ref. 8).
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        \1\ A formulary is a list of drug products. An open formulary 
    includes all (or nearly all) available products yielding a minimal 
    amount of formulary restrictiveness. A closed formulary is a limited 
    list of drugs approved for use or covered under the drug plan.
        \2\ A preferred product list is sometimes called a ``managed'' 
    formulary because, even though product use is unrestricted, 
    incentives exist to increase utilization of the ``preferred'' 
    products. Insurers and their clients often benefit financially from 
    the use of preferred products through rebates from manufacturers and 
    reduced drug costs.
        \3\ Disease management directs product use and patient behaviors 
    to minimize the total cost of illness and improve medical and 
    pharmaceutical care.
        \4\ Prior authorization is a mechanism to restrict the use of 
    services by requiring advance approval before coverage is granted.
        \5\ Interchange programs direct treatment choices to preferred 
    products at the point of dispensing or product use.
        \6\ Utilization review interventions change patterns of product 
    use by contacting the clinician who ordered the product. Utilization 
    review may be retrospective or prospective at the point of 
    dispensing or product use. Educational tools may be included.
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        FDA was told at the October 1995 public hearing that promotional 
    efforts are now being directed toward P&T committee members in hopes of 
    influencing decisions about formulary inclusion of particular 
    product(s) (Ref. 9). FDA is also aware that some benefits management 
    companies who have business relationships with medical product sponsors 
    are distributing product-specific information to P&T committees (as 
    well as to managed care professionals and patients) that is false or 
    misleading and would be considered violative if distributed directly by 
    the product sponsor (Ref. 10).
        A survey of 368 health maintenance organization (HMO) 
    decisionmakers \7\ in the United States (Ref. 11) found that the 
    biggest concern of HMO's about PBM's is the potential for bias 
    resulting from alliances of the PBM's with drug manufacturers. 
    Preferred or restricted product lists or formularies are sometimes 
    established without objective criteria and without review by 
    independent bodies who utilize deliberative scientific decisionmaking 
    processes (Ref. 12). In some situations, formulary decisions are made 
    to serve the economic needs of the healthcare organization or of the 
    sponsors whose drugs are found on those formularies (Ref. 13). Despite 
    the concerns of HMO's, however, HMO's rely primarily on PBM-supplied 
    data and reports for overseeing performance of their PBM's. They rely 
    less on independent assessments from their own clinicians and patients 
    (Ref. 14).
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        \7\ An HMO decisionmaker represented either the chief executive 
    or head pharmacy services.
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    III. Conclusions
    
        During the past several years, there have been many changes in the 
    way healthcare is delivered and in the role medical product sponsors 
    play in that marketplace. For example, some product sponsors have 
    acquired or entered into agreements with healthcare organizations or 
    PBM's. Medical product sponsors often cause subsidiaries and other 
    persons acting on their behalf to participate in promotional 
    activities, including the dissemination of promotional labeling and 
    advertising, and, in some instances, such arrangements are utilized as 
    a means to avoid regulatory oversight of these activities.
        FDA is particularly concerned about promotional activities that may 
    create a public health risk. For example, promotional materials 
    disseminated to healthcare providers and patients may result in 
    inappropriate medical decisions if the information is false, 
    misleading, or promotes an unapproved use. FDA is also concerned that 
    sponsors are not submitting all such materials to the agency under the 
    existing postmarketing reporting requirements. Furthermore, FDA seeks 
    to maintain ``a level playing field'' for all medical product sponsors 
    with respect to the regulation of their promotional activities. In 
    public testimony, a pharmaceutical industry representative suggested to 
    FDA that sponsors should be held accountable for promotional material 
    related to their product(s) even when such material is prepared by or 
    disseminated through a PBM or other healthcare provider (Ref. 15).
        Therefore, this draft guidance document clarifies circumstances in 
    which FDA may hold a medical product sponsor responsible for 
    promotional activities performed by a healthcare organization/PBM 
    subsidiary of the sponsor, and by a nonsubsidiary healthcare 
    organization/PBM on behalf of the sponsor that violate the act and 
    regulations. The draft guidance lists several factors that the agency 
    will use to determine sponsor responsibility for medical product 
    promotion performed by a nonsubsidiary healthcare organization/PBM on 
    behalf of the sponsor.
        The draft guidance for industry also reminds medical product 
    sponsors of their responsibility to submit or, in the case of some 
    devices maintain historical files of, promotional labeling and 
    advertising. This responsibility includes those activities performed by 
    subsidiaries or, in certain cases, by healthcare organizations/PBM's.
    
    IV. References
    
        The following references have been placed on display in the Dockets 
    Management Branch (address above) and may be seen by interested persons 
    between 9 a.m. and 4 p.m., Monday through Friday.
        1. ``Prescription Drug Advertising and Promotional Labeling, 
    Development and Use of FDA Guidance Documents; Request for 
    Comments,'' (62 FR 14912 to 14917, March 28, 1997).
        2. ``Pharmaceutical Marketing and Information Exchange in 
    Managed Care Environments, Public Hearing,'' (60 FR 41891 to 41893, 
    August 14, 1995).
        3. Pharmacy Benefit Managers, Early Results on Ventures with 
    Drug Manufacturers, United States General Accounting Office, 
    Washington, DC 20548, GAO/HEHS-96-45, November 195.
        4. ``Assessment of the Impact of Pharmacy Benefit Managers,'' 
    HCFA-95-023/PK, September 30, 1996.
        5. Testimony by Stephen Stefano, Vice President and General 
    Manager, Health Management Division, Glaxo Wellcome, at FDA public 
    hearing, p.25, October 19, 1995.
        6. Testimony by Per Lofberg, President, Medco Containment 
    Services, at FDA public hearing,
    p. 43, October 20, 1995.
        7. ``Assesment of the Impact of Pharmacy Benefit Managers,'' 
    HCFA-95-023/PK, September 30, 1996.
        8. See Pfizer, Inc. v. PCS Health Sys., Inc., No. 126154/95 
    (N.Y. Sup. Ct. October 27, 1995).
        9. Testimony by Richard Jay, Vice President of Corporate 
    Pharmacy Services, FHP, Inc., and representing the Group Health 
    Association of America (GHAA), at FDA public hearing, p. 14, October 
    20, 1995. (This association is currently called the American 
    Association of Health Plans (AAHP).)
    
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        10. Testimony by Stephen Stefano, Vice President and General 
    Manager, Health Management Division, Glaxo Wellcome, at FDA public 
    hearing, October 19, 1995, p. 22; and complaints directed to DDMAC 
    by other drug sponsors.
        11. Brown, J. G., ``Experiences of Health Maintenance 
    Organizations with Pharmacy Benefit Management Companies,'' 
    Department of Health and Human Services Office of Inspector General, 
    Office of Evaluation and Inspections, Boston Regional Office; OEI-
    01-95-00110; April 1997.
        12. See Pfizer, Inc. v. PCS Health Sys., Inc., No. 126154/95 
    (N.Y. Sup. Ct. October 27, 1995) (Pfizer Complaint).
        13. See Pfizer, Inc. v. PCS Health Sys., Inc., No 126154/95, at 
    5-11 (N.Y. Sup. Ct. November 21, 1995) (Pfizer's supplemental 
    memorandum).
        14. Brown, J. G., ``Experiences of Health Maintenance 
    Organizations with Pharmacy Benefit Management Companies,'' 
    Department of Health and Human Services Office of Inspector General, 
    Office of Evaluation and Inspections, Boston Regional Office; OEI-
    01-95-00110; April 1997.
        15. Testimony by Stephen Stefano, Vice President and General 
    Manager, Health Management Division, Glaxo Wellcome, at FDA public 
    hearing, October 19, 1995, p. 21-22; and a complaint directed to 
    DDMAC by another pharmaceutical sponsor.
    
    V. Comments
    
        Interested persons may submit written comments on the draft 
    guidance to the Dockets Management Branch (address above).Two copies of 
    any comments are to be submitted, except that individuals may submit 
    one copy. Comments are to be identified with the docket number found in 
    brackets in the heading of this document. The draft guidance and 
    received comments may be seen in the office above between 9 a.m. and 4 
    p.m., Monday through Friday.
    
        Dated: December 29, 1997.
    William B. Schultz,
    Deputy Commissioner for Policy.
    [FR Doc. 98-85 Filed 1-2-98; 8:45 am]
    BILLING CODE 4160-01-F
    
    
    

Document Information

Published:
01/05/1998
Department:
Food and Drug Administration
Entry Type:
Notice
Action:
Notice.
Document Number:
98-85
Dates:
Written comments may be submitted on the draft guidance document by April 6, 1998. General comments on agency guidance documents are welcome at any time.
Pages:
236-239 (4 pages)
Docket Numbers:
Docket No. 97D-0525
PDF File:
98-85.pdf