98-162. Self-Regulatory Organizations; Notice of Filing of Proposed Rule Change by the National Association of Securities Dealers, Inc. Relating to the Eligibility of Claims for Arbitration  

  • [Federal Register Volume 63, Number 3 (Tuesday, January 6, 1998)]
    [Notices]
    [Pages 588-595]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-162]
    
    
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    SECURITIES AND EXCHANGE COMMISSION
    
    [Release No. 34-39487; File No. SR-NASD-97-44]
    
    
    Self-Regulatory Organizations; Notice of Filing of Proposed Rule 
    Change by the National Association of Securities Dealers, Inc. Relating 
    to the Eligibility of Claims for Arbitration
    
    December 23, 1997.
        Pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934 
    (``Act''), 15 U.S.C. 78s(b)(1), notice is hereby given that on June 24, 
    1997,\1\ the National Association of Securities Dealers, Inc. (``NASD'' 
    or ``Association'') filed with the Securities Exchange Commission 
    (``Commission'') the proposed rule change as described in Items I, II, 
    and III below, which Items have been prepared by the self-regulatory 
    organization. The Commission is publishing this notice to solicit 
    comments on the proposed rule change from interested persons.
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        \1\ The NASD filed Amendment Nos. 1, 2, 3 and 4 to the proposed 
    rule change on July 15, 1997, July 21, 1997, December 3, 1997, and 
    December 19, 1997, respectively, the substance of which is 
    incorporated into the notice. See letters from to Elliot R. Curzon, 
    Assistant General Counsel, NASD Regulation, to Katherine A. England, 
    Assistant Director, Market Regulation, Commission, dated July 14, 
    1997 (``Amendment No. 1''), July 18, 1997 (``Amendment No. 2''), and 
    December 18, 1997 (``Amendment No. 4''); and letter from Joan C. 
    Conley, Secretary, NASD Regulation, to Katherine A. England, 
    Assistant Director, Market Regulation, Commission, dated December 3, 
    1997 (and attachments) (``Amendment No. 3'').
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    I. Self-Regulatory Organization's Statement of the Terms of Substance 
    of the Proposed Rule Change
    
        NASD Regulation is proposing to amend Rules 10304, 10307 and 10324 
    of the NASD's Code of Arbitration Procedure (``Code'') to establish 
    that all arbitration claims are eligible unless challenged, and to 
    establish a procedure for challenging the eligibility of claims. Below 
    is the text of the proposed rule change. Proposed new language is in 
    italics; proposed deletions are in brackets.
        10304. Time Limit on Eligibility of Claims for Arbitration; 
    Procedures for Determining Eligibility Under This Rule [Time Limitation 
    Upon Submission]
        This rule describes when a claim must be filed in order to be 
    eligible for arbitration, how and when parties may challenge the 
    eligibility of claims, and the Director's role in determining 
    eligibility.
        [No dispute, claim, or controversy shall be eligible for submission 
    to arbitration under this Code where six (6) years have elapsed from 
    the occurrence
    
    [[Page 589]]
    
    or event giving rise to the act or dispute, claim or controversy. This 
    Rule shall not extend applicable statutes of limitations, nor shall it 
    apply to any case which is directed to arbitration by a court of 
    competent jurisdiction.]
        (a) Claims eligible for arbitration and the Director's role in 
    determining the eligibility of claims.
        (1) Any filed claim is eligible for arbitration unless the Director 
    decides it is ineligible. The Director may decide a claim is ineligible 
    only if:
        (A) a party that is responding to a claim, the responding party, 
    asks the Director to decide that the claim is ineligible; and
        (B) the Director determines that the claim is based on an 
    occurrence or event that took place 6 years or more before the claim 
    was filed.
        (2) The 6-year eligibility period in paragraph (a)(1)(B) will be 
    extended only for the length of time that a claim is pending in court. 
    (The eligibility period will not be extended during any period in which 
    a responding party fraudulently concealed facts from the claimant.)
        (b) Procedures for challenging eligibility and new time periods for 
    answering and delivering documents.
        (1) If a responding party wants the Director to decide whether a 
    claim is ineligible:
        (A) a responding party must serve a written request on the Director 
    and all the other parties to the arbitration; and
        (B) a responding party must serve the written request no later than 
    30 days after the responding party was served the Statement of Claim. 
    (Rule 10314(c) explains how to serve a document.)
        (2) To oppose the written request, a party must serve a written 
    response on the Director and all the parties. This written response 
    must be served no later than 14 days after the party was served the 
    written request.
        (3) The Director will try to determine eligibility issues within 30 
    days of receiving the written request. The Director will serve the 
    decision on all the parties.
        (4) The Director's determination is final. No party to the 
    arbitration may seek review of the determination in any forum, in an 
    action to vacate the arbitration award, or in any other proceeding
        (5) If a claimant amends a Statement of Claim filed in arbitration, 
    a responding party may challenge the eligibility of any new claim in 
    the amended Statement of Claim.
        (6) The parties do not have to file an answer or any other 
    documents until 45 days after the Director serves the decision on 
    eligibility.
        (c) Challenges to eligibility when a claimant files a claim or 
    claims in court.
        (1) If a court orders a claim to arbitration at the request of the 
    responding party, then the responding party may not challenge the 
    claim's eligibility in arbitration.
        (2) The responding party may challenge the eligibility of a claim 
    in arbitration that a claimant initially filed in court when:
        (A) the court orders the claim to arbitration and the responding 
    party did not request the order, or
        (B) the claimant moves the claim from court to arbitration without 
    a court order.
        (d) Determinations of eligibility and statutes of limitation.
        (1) All statutes of limitation or any other time limitations that 
    may apply to a claim are extended from the time a Statement of Claim is 
    filed until 45 days after the Director serves a decision on eligibility 
    or the Association no longer has jurisdiction over a claim, whichever 
    is later. The parties agree that they will not assert a statute of 
    limitations defense in court that is inconsistent with this 
    subparagraph.
        (2) The Director's determination that a claim is eligible or 
    ineligible does not determine whether a claim was filed later than the 
    time allowed by a statute of limitations. The parties may still assert 
    to the arbitrators or the court that has jurisdiction over a claim any 
    statute of limitations defense that applies to a claim.
        (3) A claimant may pursue a claim in court even if a court or the 
    Director determines the claim is ineligible for arbitration.
        (e) Consolidation of eligible and ineligible claims. If the 
    Director decides that one or more of the claims is not eligible for 
    arbitration, a customer claimant may:
        (1) pursue all of the claims included in the Statement of Claim in 
    court; or
        (2) pursue the eligible claims in arbitration and the ineligible 
    claims in court.
        (f) Definitions.
        (1) ``Claim''--For purposes of this Rule, the term ``claim'' means 
    any dispute or controversy described in a Statement of Claim, including 
    Counter-claims, Cross-claims, and Third-party claims, for which the 
    claimant is seeking any form of relief, damages or other remedy.
        (2) ``Occurrence or event''--For purposes of this Rule, the term 
    ``occurrence or event'' means:
        (A) the date of the transaction upon which the claim is based; or,
        (B) if the claim does not arise from a transaction, the date of the 
    occurrence of the act or omission upon which the claim is based.
    * * * * *
    10307. Reserved. [Tolling of Time Limitation(s) for the Institution of 
    Legal Proceedings and Extension of Time Limitation(s) for Submission to 
    Arbitration]
        [(a) Where permitted by applicable law, the time limitations which 
    would otherwise run or accrue for the institution of legal proceedings 
    shall be tolled where a duly executed Submission Agreement is filed by 
    the Claimant(s). The tolling shall continue for such period as the 
    Association shall retain jurisdiction upon the matter submitted.]
        [(b) The six (6) year time limitation upon submission to 
    arbitration shall not apply when the parties have submitted the 
    dispute, claim or controversy to a court of competent jurisdiction. The 
    six (6) year time limitation shall not run for such period as the court 
    shall retain jurisdiction upon the matter submitted.]
    * * * * *
    10324. Interpretation of Provisions of Code and Enforcement of 
    Arbitrator Rulings
        [The arbitrators shall be empowered to interpret and determine the 
    applicability of all provisions under this Code and to take appropriate 
    action to obtain compliance with any ruling by the arbitrator(s). Such 
    interpretations and actions to obtain compliance shall be final and 
    binding upon the parties.] The arbitrators may interpret and apply the 
    provisions of this Code and take appropriate action to obtain 
    compliance with any ruling that they make, except as provided in other 
    provisions of this Code. The interpretations and actions of the 
    arbitrators to obtain compliance shall be final and binding upon the 
    parties.
    
    II. Self-Regulatory Organization's Statement of the Purpose of, and 
    Statutory Basis for, the Proposed Rule Change
    
        In its filing with the Commission, the self-regulatory organization 
    included statements concerning the purpose of and basis for the 
    proposed rule change and discussed any comments it received on the 
    proposed rule change. The text of these statements may be examined at 
    the places specified in Item IV below. The self-regulatory organization 
    has prepared summaries, set forth in Sections A, B, and C below, of the 
    most significant aspects of such statements.
    
    [[Page 590]]
    
    A. Self-Regulatory Organization's Statement of the Purpose of, and 
    Statutory Basis for, the Proposed Rule Change
    
    Purpose
    Background
        Origins of the Eligiblilyt Rule. A time limitation on matters 
    eligible for arbitration has existed in the Code since it was first 
    adopted in 1968. Originally set at two (2) years, the time limit had 
    been extended to six years by the time the Rule was added to the 
    original Uniform Code of Arbitration developed by the Securities 
    Industry Conference on Arbitration (``SICA'') in 1978. Currently, Rule 
    10304 of the Code provides, ``No dispute, claim, or controversy shall 
    be eligible for submission to arbitration under this Code where six (6) 
    years have elapsed from the occurrence or event giving rise to the act 
    or dispute, claim or controversy.''
        The original purpose of the rule was to prevent aged claims from 
    being litigated in arbitration. The six-year time limitation was 
    consistent with the SEC's books and records rule, SEC Rule 17a-4, which 
    required certain significant broker/dealer records to be retained for 
    no more than six years, and members may have believed that they would 
    be disadvantaged if forced to arbitrate claims if records were not 
    available. Moreover, the securities industry believed that the 
    inherently equitable nature of arbitration posed a greater risk that 
    arbitrators might not strictly apply legal defenses such as statutes of 
    limitation, thereby permitting a customer (investor) to recover in a 
    case that would have been dismissed had it been brought in court.
        Resolving Eligibility Issues. Until about seven or eight years ago, 
    relatively few cases called for the application of the eligibility 
    rule; however, as public investor claims relating to limited 
    partnerships increased in the late 1980s, with many filed more than six 
    years after the public investor's original purchase, member firm 
    respondents employed the eligibility limitation of Rule 10304 to avoid 
    arbitrating those claims.
        Member firms's efforts to defeat claims in arbitration on 
    eligibility grounds have had mixed success because arbitrators tend to 
    delay eligibility decisions until the hearing on the merits. Member 
    firms have had greater success when they have taken eligibility issues 
    to the courts in the form of actions to enjoin the arbitration of a 
    claim as ineligible, particularly because courts have not applied the 
    equitable tolling doctrine \2\ to eligibility decisions. The success 
    has been augmented by an increasing number of courts that have decided 
    that a predispute arbitration agreement amounts to an election of 
    remedies barring the claim from being heard in court, when it is 
    ineligible for arbitration.\3\
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        \2\ Equitable tolling based on fraudulent concealment is a legal 
    doctrine that permits a plaintiff to pursue a claim after a time 
    limitation for filing the claim has run out. Under the doctrine, 
    when it appears that a defendant intentionally hid (fraudulently 
    concealed) certain facts that would have alerted the plaintiff to 
    the existence of a legal claim for damages, a court or arbitrator 
    may determine that, in the interests of equity and fairness, the 
    running of a time limitation for the filing of a claim should be 
    tolled (stopped) during the time period when the facts were 
    concealed.
        \3\ Some recent court rulings have held that if a claim 
    submitted to arbitration under a predispute agreement to arbitrate 
    is ineligible for arbitration, the claim may not be litigated in 
    court because the customer (investor) had elected arbitration as the 
    sole remedy. See Calabria v. Merrill Lynch, Pierce, Fenner & Smith, 
    Inc., 855 F. Supp. 172 (N.D. Tex. 1994); Merrill Lynch, Pierce, 
    Fenner & Smith, Inc. v. Shelapinsky, No. 93-1553 (E.D. Pa. Mar. 16, 
    1994); Piccolo v. Faragalli, 1993 WL 331933 (E.D. Pa. Aug. 24, 
    1993); and, Castellano v. Prudential-Bache Securities, Inc., 1990 WL 
    87575 (S.D.N.Y. June 19, 1990). Other courts have held there is no 
    election of remedies. See Smith Barney, Harris Upham & Co. v. St. 
    Pierre, 1994 WL 11600 (N.D. Ill., Jan. 4, 1994); Prudential 
    Securities v. LaPlant, 829 F. Supp. 1239 (D. Kan. 1993).
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        As a result, eligibility issues have become the subject of intense 
    and contentious litigation, both in court and in arbitration, and 
    member firms and customers (investors) often view the resolution of an 
    eligibility dispute as the major strategic issue of a case. If a claim 
    is found to be ineligible for arbitration, it may be either too costly 
    or difficult for the customer (investor) to pursue in court, or it may 
    be more susceptible to a statute of limitations defense in court. The 
    customer (investor) may settle the case for an amount the customer 
    (investor) believes is less than what could have been recovered in 
    arbitration in order to avoid the expense of court litigation or the 
    risk of losing the case. If the case is found to be eligible, the 
    member firm may be more likely to settle because it believes that the 
    equitable nature of arbitration renders one of its most valuable 
    procedural defenses--statutes of limitation--less reliable and 
    increases the risk of an adverse award.
        Tactical maneuvering on the eligibility issue also resulted because 
    the courts, the Director of Arbitration (``Director''), and the 
    arbitrators, all have asserted jurisdiction over eligibility issues, or 
    directed the issue to another forum. Parties attempt to gain an 
    advantage by filing a claim or a motion in the forum they believe will 
    produce a favorable ruling. The result is significant confusion about 
    who should decide eligibility issues. Some courts have held that 
    eligibility was for the courts to decide; others have held that the 
    arbitrators could decide the issue.\4\ In some cases, the courts have 
    declined to decide the issue if the claim was clearly less than six 
    years old and, instead, deferred to the decision of the Director or the 
    arbitrators.
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        \4\ The rationale for holding that eligibility is for the courts 
    to decide, and not the arbitrators, is that the arbitrators only 
    have jurisdiction to hear claims the parties have agreed to submit 
    to arbitration and that it is for the courts to determine what the 
    parties have agreed to arbitrate. See, e.g., Cogswell, Merrill 
    Lynch, Pierce, Fenner & Smith, Inc., 78 F.3d 474 (10th Cir. 1996); 
    Edward D. Jones & Co. v. Sorrells, 957 F.2d 509, 514 (7th Cir. 
    1992). Other courts have held, however, that the parties may agree 
    to permit the arbitrator to determine if a case is arbitrable. See 
    PaineWebber Incorporated v. Elahi, 87 F.3d 589 (1st Cir. 1996); 
    Smith Barney Shearson, Inc. v. Boone, 47 F.3d 750 (5th Cir. 1995).
        The Supreme Court's recent decisions in Mastrobuono v. Shearson 
    Lehman Hutton, 514 U.S. 52, 131 L.Ed.2d 76, 115 S.Ct. 1652 (1996), 
    and First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 131, 
    L.Ed.2d 985, 115 S.Ct. 1920 (1995), among others, favoring 
    arbitration and giving full effect to agreements to arbitrate, 
    suggest that the Supreme Court would resolve the split between the 
    circuits by affirming agreements that give decisionmakers other than 
    the courts (e.g., the Director or the arbitrators) the power to 
    decide eligibility issues.
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        Until recently, the Director would examine arbitration claims to 
    determine if they were eligible.\5\ If the Director rejected a claim as 
    clearly ineligible, the customer (investor) could ask a court to compel 
    arbitration or attempt to litigate the claim in court. If the director 
    determined that the claim was clearly eligible, the member firm could 
    ask the arbitrators to reexamine the issue. If the arbitrators 
    dismissed the claim as ineligible, the customer (investor) could ask a 
    court to compel arbitration or attempt to litigate the claim in court.
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        \5\ In October 1996, NASD Regulation filed SR-NASD-96-47 with 
    the SEC setting forth its revised policy that, effective August 1, 
    1996, the staff of the Office of Dispute Resolution would no longer 
    make preliminary eligibility determinations and, instead, would 
    refer eligibility issues to the arbitrators. The SEC published the 
    proposed rule change for comment in the Federal Register. NASD 
    Regulation responded to the comments received by the SEC in a letter 
    from John M. Ramsay to Katherine A. England dated July 1, 1997.
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        Moreover, some courts, arbitrators, and the Director permitted 
    certain claims to be arbitrated even though they appeared to be based 
    on events more than six years old under a theory akin to equitable 
    tolling. Other courts, some arbitrators, and, several years ago, the 
    Director, applied a ``bright line'' transaction date test holding that 
    the date of the transaction was determinative of the eligibility of a 
    claim and that the limit could not be
    
    [[Page 591]]
    
    tolled.\6\ In the last few years (until August 1996, when NASD 
    Regulation's Office of Dispute Resolution (``Office'') changed the 
    procedure for deciding eligibility issues and sent them to the 
    arbitrators for eligibility determinations) the Office has declined the 
    apply equitable theories tolling as a basis for finding a claim 
    eligible for arbitration and, instead, has required the basis of a 
    claim for relief to be a transaction or an act that occurred within six 
    years of the filing of the claim.
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        \6\ Under either standard, if there were a close question or if 
    the facts about the eligibility of a claim were unclear, the 
    Director would refer the decision to the arbitrators.
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        Arbitration Policy Task Force Recommendations. In January 1996, the 
    NASD's Arbitration Policy Task Force (``Task Force'') released its 
    report on Securities Arbitration Reform. The Task Force's report 
    identified eligibility disputes as one of the most important areas for 
    reforming the arbitration process. The Task Force noted that: (1) The 
    eligibility rule has resulted in frequent court litigation; (2) the 
    eligibility rule, as presently written and applied, creates great 
    uncertainty as to who is to decide eligibility and what the triggering 
    event should be; (3) when the bright line transaction date test is not 
    applied, fact intensive inquiry and discovery may be required to 
    determine whether the claim is eligible for arbitration; and (4) the 
    eligibility rule creates the potential for a bifurcated process. In 
    considering its recommendations for resolving the problems with the 
    eligibility rule, the Task Force was confronted with an apparently 
    unbridgeable split of opinion. Customers (investors) want to eliminate 
    the eligibility rule entirely; member firms want to keep the rule and 
    apply it with a bright line test and no equitable tolling.\7\
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        \7\ The Task Force's specific recommendations were to: (1) 
    Suspend the eligibility rule for three years (and repeal the rule if 
    the pilot were successful) and adopt procedures to ensure that 
    statute of limitations issues would be resolved early in a case; (2) 
    suspend and repeal the rule prospectively only so that the 
    eligibility of claims older than six years old at the time the 
    suspension took effect would still be resolved under the old rule; 
    (3) direct the arbitrators to resolve statute of limitations issues 
    based on applicable law and train arbitrators to do so; and (4) 
    prohibit parties from litigating procedural arbitrability issues in 
    court until after an award is rendered.
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        From the standpoint of some, the rule is viewed as a burdensome, 
    unfair impediment preventing customers (investors) from obtaining a 
    hearing on their claims. The costs and delays involved in resolving 
    eligibility disputes affect the ability of customers (investors) to 
    receive complete recovery on their claims. Under some circumstances, 
    customers (investors) are discouraged or prevented from seeking 
    recovery for their claims because the costs and delays of litigating 
    eligibility claims approach or exceed the value of their claims. 
    Moreover, customers (investors) question the fairness of being forced 
    into arbitration under a predispute agreement that they are required to 
    sign as a condition of opening a securities account \8\ and then being 
    forced to litigate the eligibility of their claim. This circumstance 
    appears especially unfair to customers (investors) who find themselves 
    out of arbitration, but also barred from court under the election of 
    remedies doctrine.
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        \8\ Not all member firms include predispute arbitration clauses 
    in their new account agreements; however, such clauses are the 
    industry norm.
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        One byproduct of eligibility decisions is that if one of several 
    claims filed in arbitration is found to be ineligible, the customer 
    (investor) would be forced to litigate the ineligible claim in court 
    and pursue arbitration of the remaining claims. The cost of litigating 
    claims in two forums may preclude the customer (investor) from pursuing 
    some of the claims. Indeed, the customer (investor) may find that it is 
    uneconomical to pursue any of the claims if some must be litigated in 
    arbitration and others litigated in court.
        Some member firms argue that the original reason for the rule still 
    prevails; members should not be forced to arbitrate claims if the 
    records relating to the claim may no longer exist because the SEC's 
    rules do not require them to keep the records. In addition, some argue 
    that with the increasing mobility of associated persons in the 
    securities industry, the individuals responsible for the actions 
    alleged by customers (investors) often are no longer employed by the 
    respondent member firm if the claim is filed many years later, making 
    obtaining witnesses and information in aid of the defense increasingly 
    difficult as time passes. Member firms also argue that arbitrators are 
    not strictly bound to apply statutes of limitation \9\ and, therefore, 
    often allow customers (investors) to assert and recover for claims that 
    would be barred if brought in court. Finally, respondents argue that 
    the resulting uncertainty about arbitrator application of statutes of 
    limitation makes analyzing the risks of litigating a claim much more 
    difficult and makes decisions about disposing of records much riskier.
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        \9\ If the arbitrators err or refuse to apply a statute of 
    limitation in the same manner as would a court, it is extremely 
    difficult for respondents to overturn the decision because the 
    standard of review for an arbitration award is much more limited 
    than the standard of review on appeal from a court decision.
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        Consideration of Task Force Recommendations by NASD Regulation. 
    NASD Regulation, through its National Arbitration and Mediation 
    Committee, and in consultation with SICA, considered the Task Force's 
    recommendations at length. NASD Regulation initially developed proposed 
    rule changes designed to give effect to the Task Force's 
    recommendations and consulted with SICA, the Public Investors 
    Arbitration Bar Association (``PIABA''), the Securities Industry 
    Association (``SIA''), the staff of the SEC, and others about the 
    efficacy of the proposals.\10\
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        \10\ As a member of SICA, NASD Regulation participated in 
    considering several proposals to amend the eligibility rule advanced 
    by other members of SICA. One proposed eligibility rule was adopted 
    by SICA; however, upon further review, NASD Regulation became 
    concerned about a number of unresolved issues and determined not to 
    adopt the SICA rule language. Nevertheless, NASD Regulation has 
    considered the concerns of SICA and its members in developing its 
    proposed rule. While SICA has not adopted NASD Regulation's proposed 
    rule, and some SICA members have indicated they are not in favor of 
    the proposed rule, NASD Regulation believes that the proposed rule 
    adequately addresses the issues raised by SICA and others.
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        The Task Force recommended suspending the eligibility rule for 
    three years as a pilot and, ultimately, repealing it. The Task Force 
    also proposed adopting procedures to ensure that statute of limitations 
    issues would be resolved early in a case and directing the arbitrators 
    to resolve statute of limitations issues based on applicable law. 
    Finally, the Task Force recommended prohibiting parties from litigating 
    procedural arbitrability issues in court until after an award was 
    rendered. The recommendations generated significant opposition.
        First, customers (investors) objected that if the rule was 
    reinstated after three years, customers (investors) who filed their 
    claims after the rule was reinstated might have their claims dismissed 
    as ineligible while those who filed identical claims before the change 
    would not. Customers (investors) also argued that it was unfair to 
    repeal the eligibility rule only temporarily while permanently adopting 
    a rule capping punitive damages.\11\ Member firms argued that repealing 
    the rule either temporarily or permanently would eventually expose them 
    to very old claims and they would be unable to predict or manage the 
    risks of such claims.
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        \11\ The Task Force recommended adopting a rule permitting 
    punitive damages with a cap, but did not recommend a pilot period 
    for the punitive damages rule.
    
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    [[Page 592]]
    
        Second, customers (investors) and member firms believed that 
    adopting a prehearing procedure for resolving statute of limitation 
    issues would add unnecessary burdens and delays, and would aggravate 
    the current trend toward formalization of arbitration proceedings. They 
    also argued that requiring arbitrators to resolve statue of limitations 
    issues on the basis of applicable law would create a contractual 
    limitation on the authority of the arbitrator to decide these issues 
    and make it easier to overturn an arbitration award, because the losing 
    party would have to show only that the arbitrator exceeded the 
    contractual limitation by failing to apply the law rigorously. The 
    usual, more onerous, standard of review that would apply in the absence 
    of a contractual limitation established in the rule would be that the 
    arbitrators so imperfectly exercised their powers by manifestly 
    disregarding the law that a valid award was not rendered.\12\
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        \12\ See Federal Arbitration Act, 9 U.S.C. 10(d).
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        Finally, some customers (investors) argued that permitting 
    eligibility decisions to be reviewed after an award undermines 
    certainty and finality of arbitration awards. Member firms argued that 
    prohibiting review of eligibility decisions until after an award would 
    cause both sides to expend resources litigating a claim that might 
    ultimately be dismissed. Both customers (investors) and member firms 
    agreed that eligibility decisions should occur early in a case and 
    should be final, but member firms wanted the decisions to be 
    immediately reviewable in court.
        As a result of these concerns, NASD Regulation ultimately 
    determined not to adopt the Task Force's recommendations concerning the 
    eligibility rule. NASD Regulation concluded that repealing the rule 
    could create more problems for both customers (investors) and member 
    firms than were solved and that the original purpose for the rule 
    remained valid. Also, the Task Force's recommendations, in the opinion 
    of some, would ultimately work as a greater disadvantage to public 
    investor claimants than to members and associated persons. 
    Consequently, the proposed amendments reestablish the gatekeeping 
    function and eliminate the aspects of the current rule that may be 
    unfair to public investors.
        In addition, NASD Regulation believes that the proposed rule 
    addresses the concerns of customers (investors) and enhances the 
    hallmarks of arbitration as an efficient, cost-effective, fair method 
    of resolving disputes. Under the proposed rule, customers (investors) 
    will be assured that their claims will be heard either in court or in 
    arbitration, and that they will not be subjected to repeated, costly, 
    time-consuming, and indeterminate battles over the eligibility of their 
    claim for arbitration. First, by presuming that all filed claims are 
    eligible for arbitration, the proposed rule eliminates the need for 
    customers (investors) to fight their way in to arbitration if that is 
    where they want to have their claims adjudicated. Second, by providing 
    that the Director is the sole and final arbiter of eligibility issues, 
    the parties will know in advance that they will not be engaged in a 
    lengthy, indeterminate, multi-forum fight. Finally, by preventing the 
    potentially costly and involuntary bifurcation of eligible and 
    ineligible claims, the proposed rule will provide customers (investors) 
    with a single forum (either court or arbitration) for the resolution of 
    their disputes. Accordingly, NASD Regulation is proposing to amend the 
    eligibility rule to provide a clear, quick, and final mechanism to 
    resolve eligibility issues, prevent bifurcation of claims, and permit 
    customers (investors) to pursue ineligible claims in court (and in 
    arbitration under some circumstances).
    Description of Proposed Rule
        The proposed rule, which applies to all claims (public investor-
    member and intra-industry) filed in arbitration, the provisions of 
    which are described in more detail below, would:
        (1) Retain the current six-year eligibility rule but establish that 
    all filed claims are eligible unless successfully challenged; (2) 
    establish a bright line transaction date test for eligibility (i.e., it 
    would preclude the application of the equitable tolling doctrine) and 
    permit separate claims for non-transaction-based occurrences; (3) give 
    investor claimants the option, in the face of a successful eligibility 
    challenge, to consolidate their ineligible and eligible claims in court 
    to avoid bifurcation; and (4) establish that an ineligible claim is not 
    barred from court under the election of remedies doctrine. In the same 
    manner that other provisions of the Code supersede the terms of a 
    predispute arbitration agreement,\13\ the proposed changes to Rule 
    10304 will supersede provisions in any existing or future arbitration 
    agreements between members and others on issues relating to eligibility 
    and statutes of limitations.
    ---------------------------------------------------------------------------
    
        \13\ See Rule 3110(f) of the NASD's Conduct Rules.
    ---------------------------------------------------------------------------
    
        The proposed rule has been drafted using the ``plain English'' 
    principles of written communication that the Commission has encouraged. 
    NASD Regulation believes the proposed rule will be easier for all 
    arbitration participants to understand, most notably participants who 
    represent themselves (pro se parties). Unlike the NASD's Conduct Rules, 
    which are mainly referred to and applied by member firms, their 
    compliance offices, and their attorneys, the Code of Arbitration 
    Procedure is often used by pro se parties who are not attorneys and who 
    by seeking arbitration are usually coming into contact with the dispute 
    resolution process for the first time.\14\ In such circumstances, plain 
    English rules are particularly important.
    ---------------------------------------------------------------------------
    
        \14\ NASD Regulation estimates that as many as one-third of all 
    claims filed involve a pro se party. See Securities Arbitration 
    Commentator, Vol. VIII, No. 9 (February 1997). The number of pro se 
    parties is much higher for smaller claims; more than three-quarters 
    of claims involving $10,000 or less involved pro se claimants. Id.
    ---------------------------------------------------------------------------
    
        Eligibility Determinations. Paragraph (a)(1) provides that a claim 
    filed with NASD Regulation's Office of Dispute Resolution (``Office'') 
    is eligible for submission to arbitration unless the Director 
    determines that the claim is ineligible. A determination by the 
    Director can occur only if a respondent challenges a claim as 
    ineligible, triggering the Director's action. The Director cannot act 
    in the absence of a challenge. Moreover, in the absence of a challenge, 
    and in contrast to the current rule, the proposed rule does not operate 
    in any manner to preclude the arbitration of a claim. Thus, the rule 
    fundamentally alters the legal effect and procedure surrounding 
    eligibility by changing it from a substantive jurisdictional time 
    limitation on the dispute that could be arbitrated to a presumption 
    that all claims are eligible. The proposed rule establishes that all 
    claims are eligible for arbitration unless the Director decides 
    otherwise and it removes the courts and the arbitrators from any role 
    in determining the eligibility of a claim.\15\ Consequently, the 
    proposed rule will eliminate much of the delay and uncertainty that has 
    surrounded the resolution of eligibility issues.
    ---------------------------------------------------------------------------
    
        \15\ NASD Regulation is also proposing to amend Rule 10324 of 
    the Code to clarify that the arbitrators have no power to decide 
    eligibility issues under the proposed amendments to Rule 10304.
    ---------------------------------------------------------------------------
    
        Bright Line Standard for Eligibility Determination. Once a 
    responding party has requested an eligibility determination, the 
    Director, to decide that a claim is ineligible under paragraph 
    (a)(1)(B) of the proposed rule, must find that the claim is based on an 
    occurrence or event that took place more than six years before the 
    claim was filed. The term ``occurrence or event'' is
    
    [[Page 593]]
    
    defined in paragraph (f)(2) of the proposed rule to mean either the 
    transaction date or, if no transaction is involved, the date of the act 
    or occurrence which is the subject of the claim. This provision and the 
    definition are intended to establish that the six-year limitation in 
    the proposed rule is a ``bright line.''
        Further, under paragraph (a)(2), the six-year limitation period 
    cannot be extended or ``tolled'' even if the claimant alleges that the 
    respondent fraudulently concealed the facts that would have alerted the 
    claimant to the existence of a claim. For example, if the customer's 
    claim is for losses from the purchase of a limited partnership from a 
    member in 1987, the claim will be ineligible for arbitration even if 
    the member continued to send account statements to the claimant that 
    showed the investment to be worth more than that current market value. 
    If, however, the customer's claim is for losses suffered from the 
    misrepresentations contained in the account statements sent less than 
    six years before the claim was filed, the claim would be eligible for 
    arbitration.
        If the claim is based on an act or occurrence other than a 
    transaction, the six-year period will run from the date of the act or 
    occurrence. This point can be illustrated with the above-described 
    example, assuming the following facts: (1) The claimant asked the 
    member about the value of the limited partnership in 1992; (2) the 
    member misrepresented the value to the claimant; (3) the claimant 
    alleges that the misrepresentation caused the claimant not to sell the 
    security; and (4) the claimant asks for damages for the difference 
    between what the member represented as the actual value of the security 
    at the time and the value at the time the claim is filed. A claim under 
    these facts would be based on the misrepresentation made in 1992, not 
    the original purchase in 1987, and thus would be eligible for 
    arbitration.
        While fraudulent concealment will not extend the eligibility 
    period, proposed paragraph (a)(2) provides that if the claimant files a 
    claim in court that is eventually moved to arbitration, either 
    voluntarily or by court order, the six-year period will be tolled for 
    as long as the claim remains in court. For example, if the claimant 
    files a claim in court five years and eleven months after the claim 
    arose and the court ordered the claim to arbitration six months later, 
    the claim will be eligible for arbitration.
        Procedure for Challenging Eligibility. Under paragraph (b) of the 
    proposed rule, a respondent (called a ``responding party'' in the 
    proposed rule) who wants to challenge the eligibility of a claim must 
    serve a request on the Director and all the other parties no later than 
    thirty calendar days after receiving the Statement of Claim. A claimant 
    who wants to oppose the respondent's request must serve a response on 
    the Director and all other parties no later than fourteen days after 
    receiving the respondent's request. The Director will attempt to 
    determine the eligibility of the claim within thirty days after 
    receiving the respondent's request.
        This requirement is intended to force eligibility issues to be 
    raised, responded to, and decided early in a proceeding. Because of an 
    early eligibility determination, parties will know early in the process 
    whether a claim is eligible and will be able to decide where and how to 
    litigate their claims, pursuant to the options provided by other 
    provisions of the proposed rule.
        If a claimant amends a Statement of Claim, under paragraph (b)(5) a 
    respondent may challenge the eligibility of any new claim. This 
    provision is intended to prevent respondents from being foreclosed from 
    challenging a new claim after the time to challenge the initial claim 
    has expired. Under this provision, if a claimant adds a new transaction 
    to the claim, the respondent will have the opportunity to challenge the 
    eligibility of the new claim. For example, if a claimant alleges that 
    the respondent misrepresented certain facts to the claimant related to 
    the sale of security A and purchase of security B five years before the 
    claim was filed, that claim would be eligible. But if the claimant then 
    amended the Statement of Claim to ask for damages relating to the 
    original purchase of security A ten years before the claim was filed, 
    the respondent could challenge the eligibility of that claim insofar as 
    it is related to the purchase. This provision is not intended, however, 
    to prevent or discourage a claimant from including or adding facts to 
    the Statement of Claim that relate to events more than six years before 
    the claim was filed if the facts are relevant to the claim. Because 
    eligibility determinations belong exclusively to the Director under the 
    proposed rule, any decision about what constitutes a new claim will 
    necessarily be a part of that decision and also will belong exclusively 
    to the Director.
        Paragraph (b)(6) also provides that the parties need not file an 
    answer or other documents that may be required by the Code until forty-
    five days after the Director serves an eligibility decision. This 
    provision delays the start of the proceedings until decisions about the 
    eligibility of a claim are made, and permits the parties sufficient 
    time to consider how to proceed according to the various options 
    provided by the proposed rule.
        Finality of Director's Decision. Paragraph (b)(4) of the proposed 
    rule provides that the Director's determination of eligibility issues 
    is final and that the parties are prohibited from seeking review of the 
    decision in any forum, in any action to vacate the arbitration award, 
    or in any other proceeding. This provision is intended to establish 
    conclusively that eligibility issues are gatekeeping issues only, 
    internal to the Association's forum, and not a jurisdictional matter 
    that would prevent arbitration of a claim. Providing finality on 
    eligibility decisions early in the process will substantially reduce 
    the expense, time, and uncertainty currently associated with 
    eligibility determinations. Under this provision, parties cannot ask 
    the arbitrators to revisit the Director's eligibility decision; nor can 
    they ask to court to overturn it, either immediately or after the 
    award. Thus, the current practice of seeking an injunction or writ of 
    mandate to prevent or force the arbitration of an eligible or 
    ineligible claim will be prohibited. Likewise, neither customers 
    (investors) nor member firms may ask a court, in an action subsequent 
    to an award, to reconsider the Director's eligibility decision.
        NASD Regulation also is considering amending its rules (Rule 10106 
    and IM-10100 of the Code) to clarify its authority to discipline 
    members and associated persons who attempt to seek review of 
    eligibility decision. Under the plan being considered, if a member or 
    associated person raises an eligibility issue in a motion to vacate an 
    award or in an action to compel or bar an arbitration proceeding (or 
    with the arbitrators, even though such an action is precluded by this 
    rule), such persons may be subject to disciplinary action. While NASD 
    Regulation does not have jurisdiction over non-members, members and 
    associated persons should be able to use the plain language of the rule 
    and any descriptive provisions contained herein to oppose any attempt 
    by non-member parties to litigate eligibility rules.
        Bifurcation. In considering how to draft a rule that would retain 
    the six-year eligibility period yet permit parties to litigate 
    ineligible claims in court, many participants in the drafting process 
    became concerned that the eligible and ineligible claims of public 
    investors might be bifurcated between arbitration and court. As noted 
    above, the cost of litigating claims in two forums may preclude 
    customers (investors) from pursuing some or all of
    
    [[Page 594]]
    
    their claims in either forum. Accordingly, the proposed rule will not 
    require customers (investors) to bifurcate their ineligible and 
    eligible claims in different forums. If the Director determines that 
    some of a customer's (investor's) claims are ineligible, paragraph (e) 
    of the proposed rule gives the customer (investor) the option either to 
    pursue the eligible claims in arbitration and the ineligible claims in 
    court, thereby permitting customers (investors) to voluntarily 
    bifurcate the claims,\16\ or to consolidate all of the claims in court.
    ---------------------------------------------------------------------------
    
        \16\ Paragraph (d)(2) does not force a customer (investor) to 
    litigate ineligible claims in court if the customer (investor) 
    determines to arbitrate eligible claims. Rather, the customer 
    (investor) could choose to abandon any ineligible claims.
    ---------------------------------------------------------------------------
    
        NASD Regulation is also concerned that if a customer (investor) 
    files an action in court, members may attempt to bifurcate claims by 
    selectively compelling only some of the claims to arbitration. In order 
    to prevent such actions, NASD Regulation will be amending Rule 3110(f) 
    to, among other things, require predispute arbitration agreements to 
    include a provision prohibiting members from seeking to compel only 
    some of a customer's court-filed claims.\17\
    ---------------------------------------------------------------------------
    
        \17\ As noted in part 6 of this rule filing, the amendments to 
    Rule 10304 proposed herein will not take effect until the SEC 
    approves yet-to-be-filed amendments to Rule 3110 (f) of the NASD's 
    Conduct Rules governing the provisions of predispute arbitration 
    agreements.
    ---------------------------------------------------------------------------
    
        In addition, NASD Regulation is aware that some members may view 
    the proposed rule change as limiting their ability to defend against a 
    customer's court-filed action. Accordingly, NASD Regulation notes that 
    it will not be a violation of this proposed rule if a member asks a 
    court to dismiss some of a customer's court-filed claims on statute of 
    limitations grounds prior to asking the court to compel arbitration. 
    NASD Regulation believes that permitting members to seek such 
    dismissals is consistent with the goal of judicial economy. There is no 
    reason to force a member to seek to compel arbitration of a claim that 
    could otherwise be dismissed by the court upon the application of the 
    appropriate statute of limitation.
        Paragraph (c) of the proposed rule provides that if the member firm 
    asks that court to compel the arbitration of the claims, the member 
    firm will be barred from challenging the eligibility of those claims 
    once they reach arbitration. However, if the customer (investor) moves 
    the claims to arbitration either by voluntarily withdrawing them and 
    refiling in arbitration or by asking the court to order the claims to 
    arbitration, or the court on its own motion orders the claims to 
    arbitration, the member firm may challenge the eligibility of the 
    claims once they reach arbitration.
        The intended effect of these provisions is to give the customer 
    (investor) control over whether claims are bifurcated. Member firms 
    will be required to choose whether to challenge the eligibility of a 
    claim in arbitration, recognizing that they may be forced to litigate 
    eligible claims in court as a result of their challenge. Similarly, if 
    a customer (investor) files an action in court first, member firms, in 
    deciding whether to compel arbitration, will have to choose whether 
    they want to litigate all of the claims in court or all of the claims 
    in arbitration. If they choose to compel arbitration, they must seek to 
    compel arbitration of all of the customers' (investors') claims, 
    including claims that may be ineligible, and they will be precluded 
    from challenging the eligibility of the claims once they reach 
    arbitration.
        Statutes of Limitation Defenses. Paragraph (d) of the proposed rule 
    tolls any applicable statutes of limitation from the time the claim is 
    filed in arbitration until forty-five days after the Director serves a 
    decision on eligibility. For example, if the statute of limitations on 
    a particular case would have run out the day after a claim was filed in 
    arbitration, the statute will be tolled from the time the claim is 
    filed. If the claim is eligible for arbitration and remains in 
    arbitration, there is no statute of limitations defense because the 
    claim was filed in time. If, however, the Director decides the claim is 
    ineligible, the customer (investor) has forty-five days after the 
    decision is served to refile the claim in court before the statute of 
    limitations begins to run again.
        In addition, the proposed rule provides that ``the parties agree 
    that they will not assert a statute of limitations defense that is 
    inconsistent with [the tolling provision].'' While NASD Regulation 
    believes that all of the provisions of the Code are part of the 
    ``agreement to arbitrate'' between the parties, it is especially 
    important to preserve statute of limitation defenses for parties who 
    are subject to the procedures specified in this rule. Therefore, the 
    provision has been phrased as an express agreement between the parties 
    and precludes the parties from asserting the defense in a manner that 
    is inconsistent with the tolling provisions of this rule. NASD 
    Regulation would regard a violation of this provision to be a violation 
    of Rule 2110 of the NASD's Conduct Rules because it would violate and 
    express agreement between the parties and, therefore, would be 
    inconsistent with high standards of commercial honor and just and 
    equitable principles of trade.
        Finally, paragraph (d) provides that an eligibility decision does 
    not affect the application of a statute of limitations to a claim. This 
    provision is intended to establish clearly the difference between 
    eligibility and statutes of limitation, a distinction that has 
    occasionally been overlooked by courts, arbitrators, and other 
    participants. Thus, even if a claim is found to be eligible for 
    arbitration after a challenge under the proposed rule (i.e., it was 
    filed less than six years after the transaction), it may have been 
    filed after an applicable statute of limitations have expired (e.g., it 
    was filed more than three years after the transaction and, therefore, 
    too late under the absolute three-year limitation on claims under 
    Section 10(b) of the Securities Exchange Act of 1934). Therefore, the 
    arbitrators could dismiss the claim. Similarly, if a claim is found to 
    be ineligible for arbitration and then is filed in court, it may have 
    been filed in court within the time required by the applicable statute 
    of limitations.
        Election of remedies. As noted in the background discussion above, 
    some courts have held under the current rule that, if a claim is 
    ineligible for arbitration, the customer (investor) may not pursue the 
    claim in court. The rationale for these decisions is that, by agreeing 
    to arbitration, customers (investors) have ``elected'' arbitration as 
    their sole remedy for resolving their disputes. NASD Regulation 
    believes that this result may be unfair to public investors 
    particularly because they often are required to arbitrate through 
    predispute agreements in account opening documents. Paragraph (d) of 
    the proposed rule provides that a customer (investor) may pursue a 
    claim in court even if the Director or a court decides the claim is not 
    eligible for arbitration, thereby eliminating the effect of the 
    election of remedies doctrine.
        Elimination of Other Tolling Provisions. Finally, NASD Regulation 
    is proposing to repeal Rule 10307 to eliminate the tolling provisions 
    contained therein. The tolling provisions in Rule 10307 are now 
    contained in provisions of the amendments to Rule 10304.
        NASD Regulations notes, however, that users of the arbitration 
    forum should be aware that, with the elimination of Rule 10307(a), the 
    filing of an executed Submission Agreement will no longer be sufficient 
    to toll a statute of limitations. Under the proposed amendments to Rule 
    10304,
    
    [[Page 595]]
    
    only the filing of a Statement of Claim will toll a statute of 
    limitations.
        Effectiveness of Proposed Rule Change. NASD Regulation plans to 
    make the proposed rule change effective thirty days after SEC 
    approval.\18\
    ---------------------------------------------------------------------------
    
        \18\ NASD Regulation consents to an extension of the time 
    periods specified in Section (19)(b)(2) of the Act until the SEC is 
    prepared to approve NASD Regulation's yet-to-be-filed rule filing 
    proposing to amend Rule 3310(f) to revise the requirements for 
    customer predispute arbitration agreements used by members. NASD 
    Regulation intends to amend the rules governing customer predispute 
    arbitration agreements to give effect to the eligibility rule 
    proposed herein and the punitive damages rule proposed in SR-NASD-
    97-47. The purpose of the extension is to permit the SEC to act 
    simultaneously on this rule filing, the yet-to-be-filed rule filing 
    proposing to amend Rule 3310(f), and the punitive damages rule 
    proposed in SR-NASD-97-47.
    ---------------------------------------------------------------------------
    
    2. Statutory Basis
        NASD Regulation believes that the proposed rule change is 
    consistent with the provisions of Section 15A(b)(6) of the Act \19\ 
    because it will eliminate many of the substantive and procedural issues 
    that have cause eligibility issues to interfere with the fair, 
    efficient, and cost effective resolution of disputes, and will improve 
    the arbitration process for the benefit of public investors, broker/
    dealer members, and associated person who are the user of the process.
    ---------------------------------------------------------------------------
    
        \19\ U.S.C. 78o-3.
    ---------------------------------------------------------------------------
    
    B. Self-Regulatory Organization's Statement on Burden on Competition
    
        The NASD does not believe that the proposed rule change will impose 
    any inappropriate burden on competition.
    
    C. Self-Regulatory Organization's Statement on Comments on the Proposed 
    Rule Change Received From Members, Participants, or Others
    
        No written comments were either solicited or received.
    
    III. Date of Effectiveness of the Proposed Rule Change and Timing for 
    Commission Action
    
        Within 35 days of the publication of this notice in the Federal 
    Register or within such longer period (i) as the Commission may 
    designate up to 90 days of such date if it finds such longer period to 
    be appropriate and publishes its reasons for so finding or (ii) as to 
    which the self-regulatory organization consents,\20\ the Commission 
    will:
    ---------------------------------------------------------------------------
    
        \20\ See supra note 18.
    ---------------------------------------------------------------------------
    
        (A) By order approve the proposed rule change, or
        (B) Institute proceedings to determine whether the proposed rule 
    change should be disapproved.
    
    IV. Solicitation of Comments
    
        Interested persons are invited to submit written data, views, and 
    arguments concerning the foregoing. Persons making written submissions 
    should file six copies thereof with the Secretary, Securities and 
    Exchange Commission, 450 Fifth Street, N.W., Washington, D.C. 20549. 
    Copies of the submission, all subsequent amendments, all written 
    statements with respect to the proposed rule change that are filed with 
    the Commission, and all written communications relating to the proposed 
    rule change between the Commission and any person, other than those 
    that may be withheld from the public in accordance with the provisions 
    of 5 U.S.C. 552, will be available for inspection and copying at the 
    Commission's Public Reference Room. Copies of such filing will also be 
    available for inspection and copying at the principal office of the 
    NASD. All submissions should refer to File No. SR-NASD-97-44 and should 
    be submitted by January 27, 1998.
    
        For the Commission, by the Division of Market Regulation, 
    pursuant to delegated authority.
    Margaret H. McFarland,
    Deputy Secretary.
    [FR Doc. 98-162 Filed 1-5-98; 8:45 am]
    BILLING CODE 8010-01-M
    
    
    

Document Information

Published:
01/06/1998
Department:
Securities and Exchange Commission
Entry Type:
Notice
Document Number:
98-162
Pages:
588-595 (8 pages)
Docket Numbers:
Release No. 34-39487, File No. SR-NASD-97-44
PDF File:
98-162.pdf