98-28400. Chrysler Corporation, Bozell Worldwide, Inc., & Martin Advertising, Inc.; Analysis to Aid Public Comment  

  • [Federal Register Volume 63, Number 204 (Thursday, October 22, 1998)]
    [Notices]
    [Pages 56649-56652]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-28400]
    
    
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    FEDERAL TRADE COMMISSION
    
    [File Nos. 9823162, 9823528, & 9723267]
    
    
    Chrysler Corporation, Bozell Worldwide, Inc., & Martin 
    Advertising, Inc.; Analysis to Aid Public Comment
    
    AGENCY: Federal Trade Commission.
    
    ACTION: Proposed Consent Agreements.
    
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    SUMMARY: The three consent agreements in these matters settle alleged 
    violations of federal law prohibiting unfair or deceptive acts or 
    practices or unfair methods of competition. The attached Analysis to 
    Aid Public Comment describes both the allegations in the draft 
    complaints that accompany the consent agreements and the terms of the 
    consent orders--embodied in the consent agreements--that would settle 
    these allegations.
    
    DATES: Comments must be received on or before December 21, 1998.
    
    ADDRESSES: Comments should be directed to: FTC/Office of the Secretary, 
    Room 159, 6th St. and Pa. Ave., NW., Washington, DC 20580.
    
    FOR FURTHER INFORMATION CONTACT:
    Rolando Berrelez or Sally Pitofsky, FTC/S-4429, Washington, DC 20580. 
    (202) 326-3211 or 326-3318.
    
    SUPPLEMENTARY INFORMATION: Pursuant to Section 6(f) of the Federal 
    Trade Commission Act, 38 Stat. 721, 15 U.S.C. 46, and Section 2.34 of 
    the Commission's Rules of Practice (16 CFR 2.34), notice is hereby 
    given that the above-captioned consent agreements containing consent 
    orders to cease and desist, having been filed with and accepted, 
    subject to final approval, by the Commission, have been placed on the 
    public record for a period of sixty (60) days. The following Analysis 
    to Aid Public Comment describes the terms of the consent agreements, 
    and the allegations in the complaints. An electronic copy of the full 
    text of the consent agreement packages can be obtained from the FTC 
    Home Page (for October 15, 1998), on the World Wide Web, at ``http://
    www.ftc.gov/os/actions97.htm.'' A paper copy can be obtained from the 
    FTC Public Reference Room, Room H-130, Sixth Street and Pennsylvania 
    Avenue, NW., Washington, DC 20580, either in person or by calling (202) 
    326-3627. Public comment is invited. Such comments or views will be 
    considered by the Commission and will be available for inspection and 
    copying at its principal office in accordance with Section 
    4.9(b)(6)(ii) of the Commission's Rules of Practice (16 CFR 
    4.9(b)(6)(ii)).
    
    Analysis of Proposed Consent Order To Aid Public Comment
    
    Summary
    
        The Federal Trade Commission has accepted separate agreements, 
    subject to final approval, from Chrysler Corporation (``Chrysler'') and 
    two advertising agencies, Bozell Worldwide, Inc. (``Bozell'') and 
    Martin Advertising, Inc., (``Martin'') (collectively referred to as 
    ``respondents''). Bozell is the advertising agency for Chrysler, and 
    Martin is an advertising agency for numerous automobile dealers and 
    dealer marketing groups.
        The proposed consent orders have been placed on the public record 
    for sixty (60) days for receipt of comments by interested persons. 
    Comments received during this period will become part of the public 
    record. After sixty (60) days, the Commission will again review the 
    agreements and the comments received and will decide whether it should 
    withdraw from the agreements or make final the agreements' proposed 
    orders.
        The complaints allege that respondents created and disseminated 
    autombile lease advertisements that violate the Federal Trade 
    Commission Act (``FTC Act''), the Consumer Leasing Act (``CLA''), and 
    Regulation M. The complaint against Martin also alleges that respondent 
    Martin's automobile
    
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    credit advertisements violated the FTC Act, the Truth in Lending Act 
    (``TILA''), and Regulation Z. One of Martin's advertisements was a 
    balloon payment credit advertisement at issue in the Federal Trade 
    Commission's enforcement action against General Motors Corporation 
    (``GM''), Dkt. No. C-3710.
        Section 5 of the FTC Act prohibits false, misleading, or deceptive 
    representations or omissions of material information in advertisements. 
    In addition, Congress established statutory disclosure requirements for 
    lease and credit advertising under the CLA and TILA, respectively, and 
    directed the Federal Reserve Board (``Board'') to promulgate 
    regulations implementing such statutes--Regulations M and Z. See 15 
    U.S.C. Secs. 1667-1667e; 12 C.F.R. Part 213; 12 C.F.R. Part 226.
    I. Chrysler and Bozell
    A. FTC Act Violations--Lease Advertising
    1. Misrepresentation of Model Availability
        The complaints against Chrysler and Bozell allege that these 
    companies misrepresent the vehicle models available at the advertised 
    lease terms. According to the complaints, these respondents represent 
    that consumers can lease the Chrysler vehicles featured in respondents' 
    advertisements at the lease terms prominently stated in the 
    advertisements. This representation is false, according to the 
    complaints, because the lease terms apply to Chrysler models of lesser 
    value than the Chrysler vehicles featured in the advertisements. The 
    complaints allege that the fine print disclosures in Chrysler and 
    Bozell's lease advertisements, including but not limited to ``Limited 
    model shown, higher'' are inadequate to disclaim or modify the 
    representation. The Bozell complaint also alleges that Bozell, the 
    advertising agency, knew or should have known that this representation 
    was false and misleading. These practices, according to the complaint, 
    constitute deceptive acts or practices in violation of Section 5(a) of 
    the FTC Act.
    2. Failure to Provide Adequate Disclosures in Lease Advertising
        The Chrysler and Bozell complaints also allege that respondents' 
    lease advertisements represent that consumers can lease the advertised 
    vehicles at the terms prominently stated in the advertisements, 
    including but not limited to the monthly payment amount. These 
    advertisements allegedly do not adequately disclose additional terms 
    pertaining to the lease offers, such as the total amount of any 
    payments due at lease inception. The existence of these additional 
    terms would be material to consumers in deciding whether to lease the 
    advertised vehicles, according to the complaints. The Bozell complaint 
    alleges that Bozell knew or should have known that the failure to 
    disclosure adequately material terms was deceptive. These practices, 
    according to the complaints, constitute deceptive acts or practices in 
    violation of Section 5(a) of the FTC Act.
    B. CLA and Regulation M Violations
        Chrysler and Bozell's lease advertisements also allegely violate 
    the CLA and Regulation M. According to the complaints, these 
    respondents' lease advertisements state a monthly payment amount but 
    fail to disclose clearly and conspicuously certain additional terms 
    required by the CLA and Regulation M, including one or more of the 
    following terms: that the transaction advertised is a lease; the total 
    amount due prior to or at consummation or by delivery, if delivery 
    occurs after consummation, and that such amount: (1) excludes third-
    party fees, such as taxes, licenses, and registration fees, and 
    discloses that fact or (2) includes third-party fees based on a 
    particular state or locality and discloses that fact and the fact that 
    such fees may vary by state or locality; whether or not a security 
    deposit is required; and the number, amount, and timing of scheduled 
    payments.
        According to the complaints, respondents' television lease 
    disclosures are not clear and conspicuous because they appear on the 
    screen in very small type, for a very short duration, and/or 
    accompanied by background sounds and images. The Chrysler and Bozell 
    complaints, therefore, allege that these practices violate Section 184 
    of the CLA, 15 U.S.C. Sec. 1667c, as amended, and Section 213.7 of 
    Regulation M, 12 C.F.R. Sec. 213.7, as amended.
    II. Martin
    A. FTC Act Violations--Lease Advertising
    1. Misrepresentation of Advertised Transaction
        Count I of the Martin complaint alleges that respondent's 
    automobile lease advertisements represent that consumers can purchase 
    the advertised vehicles by financing the vehicles though credit at the 
    monthly payment amounts prominently stated in the advertisements. This 
    representation is false, according to the complaint, because the 
    monthly payment amounts stated in respondent's lease advertisements are 
    components of lease offers and not credit offers. Count I, therefore, 
    alleges that respondent's practices constitute deceptive acts or 
    practices in violation of Section 5(a) of the FTC Act.
    2. Misrepresentation of Inception Fees
        Count II of the Martin complaint alleges that Martin's automobile 
    lease advertisements represent that a particular amount stated as 
    ``down'' or ``cash or trade down'' is the total amount consumers must 
    pay at lease inception to lease the advertised vehicles. According to 
    the complaint, this representation is false because consumers must pay 
    additional fees at lease inception beyond the amount stated as ``down'' 
    or ``cash or trade down,'' such as a security deposit, first month's 
    payment, and/or an acquisition fee, to lease the advertised vehicles. 
    Count II alleges that these practices constitute deceptive acts or 
    practices in violation of Section 5(a) of the FTC Act.
    3. Failure to Disclose Adequately that Transaction Advertised in a 
    Lease
        Count III of the Martin complaint further alleges that respondent, 
    in lease advertisements, represents that consumers can purchase the 
    advertised vehicles for the monthly payment amounts prominently stated 
    in the advertisements. The advertisements allegedly do not adequately 
    disclose that each advertised monthly payment amount is a component of 
    a lease offer. The complaint alleges that the existence of this 
    additional information would be material to consumers in deciding 
    whether to visit the dealership named in the advertisements and/or 
    whether to lease or purchase an automobile from the dealership. Count 
    III, therefore, alleges that the failure to disclose adequately this 
    additional information, in light of the representation made, was, and 
    is, a deceptive practice in violation of Section 5 of the FTC Act.
    4. Failure to Disclose Adequately Inception Fees
        Count IV of the Martin complaint alleges that Martin represents in 
    lease advertisements that consumers can lease the advertised vehicles 
    at the terms prominently stated in the advertisements, including but 
    not necessarily limited to the monthly payment amount and/or amount 
    stated as ``down'' or ``cash or trade down.'' Like the Chrysler and 
    Bozell complaints, the Martin complaint alleges that Martin's lease 
    advertisements do not adequately disclose additional material terms 
    pertaining to the lease, such as the total
    
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    amount due at lease inception. The failure to disclose these additional 
    terms, according to the complaint, was, and is, a deceptive practice in 
    violation of the FTC Act.
        The complaint alleges that Martin knew or should have known that 
    the alleged misrepresentations and failure to disclose adequately 
    material terms was, and is deceptive. These practices, according to the 
    complaint, constitute deceptive acts or practices in violation of 
    Section 5(a) of the FTC Act.
    B. CLA and Regulation M Violations
        Count V of the Martin complaint alleges that respondent Martin's 
    lease advertisements state a monthly payment amount, the number of 
    required payments, and/or an amount ``down.'' Respondent Martin's 
    advertisements, however, allegedly omit or fail to clearly and 
    conspicuously disclose certain additional terms required by the CLA and 
    Regulation M. Martin's radio lease advertisements, for example, 
    allegedly contain none of the required lease disclosures or rapidly 
    state the disclosures at the end of the advertisements. The complaint, 
    therefore, alleges that respondent Martin's failure to disclose lease 
    terms in a clear and conspicuous manner violates the CLA and Regulation 
    M.
    C. FTC Act Violations--Credit Advertising
    1. Misrepresentation in Credit Advertising
        Count VI of the Martin complaint further alleges that respondent 
    Martin's credit advertisements represent that consumers can purchase 
    the advertised vehicles at the terms prominently stated in the ad, such 
    as a low monthly payment and/or a low amount ``down.'' This 
    representation is false, according to the complaint, because consumers 
    must also pay a final balloon payment of several thousand dollars, in 
    addition to the monthly payment and/or amount down, to purchase the 
    advertised vehicles. The complaint alleges that Martin knew or should 
    have known that this representation was false or misleading. 
    Accordingly, Count VI alleges that these practices dilate Section 5(a) 
    of the FTC Act.
    2. Failure to Disclose Adequately in Credit Advertising
        Count VII of the Martin complaint alleges that Martin knew or 
    should have known that the failure to disclose adequately in its credit 
    advertisements additional terms pertaining to the credit offer, 
    including the existence of a final ballon payment of several thousand 
    dollars and the annual percentage rate, was deceptive. These practices, 
    according to the complaint, constitute deceptive acts or practices in 
    violation of Section 5(a) of the FTC Act.
    D. TILA and Regulation Z Violations
    1. Failure to State Rate of Finance Charge as Annual Percentage Rate
        The Martin complaint alleges in Count VIII that respondent Martin's 
    credit advertisements state a rate of finance charge without stating 
    the rate as an ``annual percentage rate,'' using that term or the 
    abbreviation ``APR.'' According to the complaint, these practices 
    constitute a violation of Section 144 and 107 of the TILA, 15 U.S.C. 
    Secs. 1664 and 1606, respectively, and Sections 226.24(b) and 226.22 of 
    Regulation Z, 12 C.F.R. Sec. 226.24(b) and 226.22, respectively.
    2. Failure to Disclose Required Information Clearly and Conspicuously
        The complaint further alleges in Count IX that Martin's credit 
    advertisements fail to disclose required credit terms in a clear and 
    conspicuous manner, as required by the TILA and Regulation Z. According 
    to the complaint, respondent's televeision advertisements contain 
    credit disclosures that are not clear and conspicuous because they 
    appear on the screen in small type, against a background of similar 
    shade, for a very short duration, and/or over a moving background. The 
    complaint, therefore, alleges that these practices violate Section 144 
    of the TILA, 15 U.S.C. Sec. 1664, as amended, and Section 226.24(c) of 
    Regulation Z, 12 C.F.R. Sec. 226.24(c), as amended.
    III. Proposed Consent Orders
        The proposed consent orders contain provisions designed to remedy 
    the violations charged and to prevent respondents from engaging in 
    similar acts and practices in the future. Specifically, subparagraph 
    I.A. of the Chrysler and Bozell proposed orders prohibits these 
    respondents form misrepresenting the vehicle model(s) available to 
    consumers in connection with any advertised lease offer. Subparagraph 
    I.A. of the proposed Martin order prohibits Martin, in any motor 
    vehicle lease advertisement, from misrepresenting that any advertised 
    lease terms pertain to a cash or credit offer.
        Subparagraph I.B. of the proposed orders prohibits respondents from 
    misrepresenting the total amount due at lease signing or delivery, the 
    amount down, and/or the downpayment, capitalized cost reduction, or 
    other amount that reduces the capitalized cost of the vehicle (or that 
    no such amount is required). Additionally, subparagraph I.C. of the 
    proposed orders prohibits respondents, in any motor vehicle lease 
    advertisement, from making any reference to any charge that is part of 
    the total amount due at lease signing or delivery or that no such 
    amount is due, not including a statement of the periodic payment, more 
    prominently than the disclosure of the total amount due at lease 
    inception. The ``prominence'' requirement prohibits respondents from 
    running deceptive advertisements that highlight low amounts ``down,'' 
    with inadequate disclosures of actual total inception fees. This 
    ``prominence'' requirement for lease inception fees also is found in 
    Regulation M.
        Moreover, subparagraph I.D. of the proposed orders prohibits 
    respondents, in any motor vehicle lease advertisement, form stating the 
    amount of any payment, or that any or not initial payment is required 
    at consummation of the lease, unless the advertisement also states, 
    clearly and conspicuously, all of the terms required by Regulation M, 
    as follows: (1) that the transaction advertised is a lease; (2) the 
    total amount due at lease signing or delivery; (3) whether or not a 
    security deposit is required; (4) the number, amount, and timing of 
    scheduled payments; and (5) that an extra charge may be imposed at the 
    end of the lease term where the liability of the consumer at lease end 
    is based on the anticipated residual value of the vehicle.
        Subparagraph II.A of the proposed Martin order prohibits respondent 
    Martin, in any closed-end credit advertisement involving motor 
    vehicles, from misrepresenting the existence and amount of any balloon 
    payment or the annual percentage rate; subparagraph II.B also prohibits 
    respondent Martin from stating the amount of any payment, including but 
    not limited to any monthly payment, in any motor vehicle closed-end 
    credit advertisement unless the amount of any balloon payment is 
    disclosed prominently and in close proximity to the most prominent of 
    the above statements.
        Furthermore, subparagraph II.C of the proposed Martin order also 
    enjoins respondent from stating a rate of finance charge without 
    stating the rate as an ``annual percentage rate'' or using the 
    abbreviation ``APR''. Additionally, subparagraph II.D of the proposed 
    Martin order enjoins respondent from disseminating motor vehicle 
    closed-end credit advertisements that state the amount or percentage of 
    any downpayment, the number of payments or period of repayment, the 
    amount of
    
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    any periodic payment, including but not limited to the monthly payment, 
    or the amount of any finance charge without disclosing, clearly and 
    conspicuously, all of the terms required by Regulation Z, as follows: 
    (1) the amount or percentage of the downpayment; (2) the terms of 
    repayment, including but not limited to the amount of any balloon 
    payment; and (3) the correct annual percentage rate, using that term or 
    the abbreviation ``APR,'' as defined in Regulation Z and the Official 
    Staff Commentary to Regulation Z. If the annual percentage rate may be 
    increased after consummation of the credit transaction, that fact must 
    also be clearly and conspicuously disclosed.
        The information required by subparagraphs I.D. (lease 
    advertisements) and II.D (credit advertisements) of the proposed orders 
    must be disclosed ``clearly and conspicuously'' as defined in the 
    proposed orders. The ``clear and conspicuous'' definition requires 
    respondents to present such lease or credit information,as applicable, 
    within the advertisement in a manner that is readable (or audible) and 
    understandable to a reasonable consumer. This definition is consistent 
    with the ``clear and conspicuous'' requirement for advertising 
    disclosures in Regulation M and Regulation Z that require disclosure 
    that consumers can see and read (or hear) and comprehend. Is is also 
    consistent with prior Commission orders and statements interpreting 
    Section 5 to require that advertising disclosures be readable (or 
    audible) and understandable to reasonable consumers.
        The purpose of this analysis is to facilitate public comment on the 
    proposed orders. It is not intended to constitute an official 
    interpretation of the agreements and proposed orders or to modify in 
    any way their terms.
    
        By direction of the Commission.
    Donald S. Clark,
    Secretary.
    [FR Doc. 98-28400 Filed 10-21-98; 8:45 am]
    BILLING CODE 6750-01-M
    
    
    

Document Information

Published:
10/22/1998
Department:
Federal Trade Commission
Entry Type:
Notice
Action:
Proposed Consent Agreements.
Document Number:
98-28400
Dates:
Comments must be received on or before December 21, 1998.
Pages:
56649-56652 (4 pages)
Docket Numbers:
File Nos. 9823162, 9823528, & 9723267
PDF File:
98-28400.pdf