97-28762. Calling Party Pays Service Option in the Commercial Mobile Radio Services  

  • [Federal Register Volume 62, Number 210 (Thursday, October 30, 1997)]
    [Proposed Rules]
    [Pages 58700-58703]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 97-28762]
    
    
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    FEDERAL COMMUNICATIONS COMMISSION
    
    47 CFR Parts 20, 22, 24, and 90
    
    [WT Docket No. 97-207; FCC 97-341]
    
    
    Calling Party Pays Service Option in the Commercial Mobile Radio 
    Services
    
    AGENCY: Federal Communications Commission.
    
    ACTION: Request for comments.
    
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    SUMMARY: The Commission adopts a Notice of Inquiry (NOI) in this 
    proceeding, seeking comment to establish a record Calling Party Pays 
    (CPP), a service currently offered by some Commercial Radio Service 
    (CMRS) providers. The goal of this proceeding is to determine whether 
    the wider availability of CPP would enable CMRS providers to more 
    readily compete with wireline services provided by Local Exchange 
    Carriers (LECs) and to determine whether there are any actions that the 
    Commission could take to promote the wider availability of CPP for CMRS 
    providers. The purpose of this inquiry is to explore means of 
    encouraging and facilitating competition in the local exchange 
    telephone market.
    
    DATES: Comments are due on or before December 1, 1997, and reply 
    comments are due on or before December 16, 1997.
    
    ADDRESSES: Federal Communications Commission, Office of the Secretary, 
    Room 222, Washington, D.C. 20554.
    
    FOR FURTHER INFORMATION CONTACT: Dr. Pamela Megna or Dr. Joseph Levin, 
    Policy Division, Wireless Telecommunications Bureau (202) 418-1310.
    
    SUPPLEMENTARY INFORMATION: This is a synopsis of the Commission's 
    Notice of Inquiry in WB Docket No. 97-207, FCC 97-341, adopted 
    September 25, 1997, and released October 23, 1997. The complete text of 
    this NOI is available for inspection and copying during normal business 
    hours in the FCC Reference Center (Room 239), 1919 M Street, N.W., 
    Washington, D.C., and also may be purchased from the Commission's copy 
    contractor, International Transcription Services, (202) 857-3800, 1231 
    20th Street, Washington, DC 20036.
    
    [[Page 58701]]
    
    Synopsis of Notice of Inquiry
    
        1. The Commission initiates this Notice of Inquiry (NOI) to seek 
    information regarding Calling Party Pays (CPP), a service option 
    currently offered by some Commercial Mobile Radio Service (CMRS) 
    providers. The purpose of this inquiry is to explore means of 
    encouraging and facilitating competition in the local exchange 
    telephone market. The NOI is intended to explore the subject of CPP to 
    develop a record for determining whether the wider availability of CPP 
    would enable CMRS providers to more readily compete with wireline 
    services provided by Local Exchange Carriers (LECs) and to determine 
    whether there are actions that the Commission could take to promote the 
    wider availability of CPP for CMRS providers.
        2. CPP is a service option that some CMRS providers offer whereby 
    the party placing the call or page pays the airtime charge, and any 
    applicable charges for calls transported within the LECs' Local Access 
    and Transport Areas. In order for a CMRS provider to offer this service 
    option, the LEC must be willing and able to provide the CMRS carrier 
    with this billing service or sufficient information for the CMRS 
    carrier to bill the calling party directly.
        3. In this proceeding, the Commission seeks information regarding, 
    among other issues, the current availability of the CPP service option, 
    how the calling party is informed of charges that will be incurred, the 
    magnitude of these charges, what technical and contractual requirements 
    are needed to implement this service option, whether there are 
    technical, regulatory, or other barriers impeding the availability of 
    this service option, and whether there are pro-competitive reasons for 
    the Commission to initiate any actions to encourage the availability of 
    this service option.
    
    Current Availability of CPP
    
        4. Although some LECs currently offer a CPP service option to CMRS 
    carriers, it is unclear how many mobile carriers offer the CPP service 
    option to their subscribers. Moreover, outside the United States, CPP 
    seems to be the prevalent billing system for mobile telephony. Thus, 
    the Commission seeks information on which carriers offer the CPP 
    service option, in which geographic markets consumers have the service 
    option, details of the arrangements between LECs and CMRS carriers and 
    between CMRS carriers and subscribers, any regulatory requirements 
    imposed by the various States and consumer reaction to the service 
    option. The Commission seeks comments addressing any additional issues 
    that may be associated with applying CPP to a calling party originating 
    a call to a wireless phone from a wireless phone. The Commission also 
    seeks comment as to the reasons CPP is not offered more broadly.
        5. The Commission seeks comment on the level of consumer demand for 
    CPP. Commenters are requested to address whether the market has failed 
    to accommodate consumer demand for this or other service options and is 
    likely to in the future. Commenters should provide detailed information 
    on the specific technical, regulatory, or economic barriers that exist, 
    and what actions, if any, the Commission should take to remove these 
    barriers, in the event that the Commission decides that enhancing 
    access to CPP is an appropriate pro-competitive goal.
        6. Parties should also comment as to whether recent developments, 
    including increased competition in the CMRS market, the related 
    decrease in CMRS rates, and the implementation of reciprocal 
    compensation for LEC-CMRS interconnection arrangements, will create 
    sufficient market incentives for CMRS carriers to refrain from charging 
    their own subscribers for incoming calls. To the extent that CPP is 
    offered in a manner that requires the incumbent LEC to pay carrier to 
    carrier airtime charges to complete a call, CPP and reciprocal 
    compensation may address a similar issue (i.e. how the CMRS provider 
    recovers the cost of completing a call that did not originate on the 
    CMRS network). Parties are asked to comment on whether reciprocal 
    compensation may obviate or reduce the need for CMRS providers to 
    implement CPP.
    
    Demand Stimulating Effects
    
        7. The Commission seeks comment on current traffic patterns in the 
    United States, and in countries in which CPP is the norm, and on 
    whether CPP promotes more balanced traffic flows and increased demand 
    for CMRS services.
        8. It is uncertain, however, whether the balance in incoming and 
    outgoing traffic reported in other countries is due to CPP service or 
    due to other factors. Wireless service may be more desirable in these 
    countries because the wireline network may be inferior in quality or 
    less accessible. Alternatively, the increase in traffic terminating on 
    a wireless network in these countries could be the result of an 
    increase in subscribers' willingness to keep their wireless phones 
    turned on due to the wider use of digital phones with their longer 
    battery lives. The Commission seeks comment on these issues and 
    requests any empirical studies that attempt to isolate the effect of 
    CPP from other variables. In particular, the Commission seeks 
    information on the pricing of wireless and wireline service in those 
    countries in which CPP is the norm, and requests parties to submit any 
    empirical studies or information addressing these issues.
        9. In addition some industry sources believe CPP can increase the 
    demand for CMRS services by increasing the minutes of usage or by 
    increasing the number of subscribers. The Commission requests any 
    empirical studies that have documented the effects of CPP on 
    subscribership, traffic patterns (including traffic between wireless 
    and wireline networks), and minutes of use in the markets in which CPP 
    has been implemented. The Commission also seeks information regarding 
    the possibility that CPP could in some way alter the peak usage periods 
    of the wireline telephone network, thus requiring network 
    modifications.
        10. The Commission also seeks comment on the availability of the 
    service option whereby Wireless subscribers do not pay for the first 
    minute of calls they receive. The Commission seeks any empirical 
    studies and information on whether this service option encourages 
    consumers to subscribe to mobile telephony services, to subscribe to a 
    digital system, to disclose their mobile telephone number, and to keep 
    their mobile telephone in an active operational mode. Further, the 
    Commission seeks comment regarding whether use of the ``first incoming 
    minute free'' option more evenly balances traffic to and from wireless 
    networks and whether it would have an effect on the demand for CPP.
    
    Pricing Issues
    
        11. The Commission also seeks information on the pricing structure 
    of CMRS and wireline services across the United States and in other 
    countries. The pricing structure implicit in a CPP service is 
    significantly different than the typical pricing structure for CMRS and 
    local wireline service in the United States. The differences in pricing 
    between local telephone service and the CPP service option could deter 
    some calls from wireline to mobile subscribers and may hinder efforts 
    to minimize distinctions between telephony service provided on wireline 
    and wireless networks. Widespread use of CPP could decrease the extent 
    to which some consumers view CMRS and wireline telephony as close 
    substitutes because the wireline consumer's incremental cost to place a 
    local call to a CMRS phone could significantly
    
    [[Page 58702]]
    
    increase while there would be no similar change in the consumer's 
    incremental cost to place a local wireline call. The Commission also 
    seeks information on the proportion of wireline subscribers electing 
    measured local service, and estimates of the potential demand for this 
    option among wireline subscribers, as well as price information for 
    measured local calls and CPP calls, and whether they vary based on time 
    of day or some other factors. In addition, the Commission seeks 
    comments concerning the extent to which differences in prevailing rate 
    levels between wireline and wireless service offerings may affect the 
    relative demand for these services, as well as traffic balances between 
    wireline and wireless networks.
        12. Finally, the Commission seeks comment on whether there are fees 
    associated with reprogramming CMRS phones and whether there are monthly 
    charges for CPP. The Commission also requests information regarding the 
    amount of these fees or monthly charges, and whether the rate the 
    calling party is charged varies across markets and the time of day.
    
    Consumer Protection Issues
    
        13. Many State regulatory agencies and consumer groups have raised 
    consumer protection issues related to informing callers that they will 
    be charged a fee for placing a call to a CMRS phone, and informing 
    callers of the magnitude of the charge. Therefore, the Commission seeks 
    information regarding how the calling party can best be informed of 
    charges for calls to CMRS phones, including the magnitude of these 
    charges. The Commission also seeks comment on what technical and 
    contractual capabilities are needed to inform the caller regarding his 
    or her responsibility to pay for the call and regarding the amount of 
    the charge for the call.
        14. Finally, the Commission seeks comment on whether it would be in 
    the public interest for the Commission to assist the telecommunications 
    industry and the States to develop a uniform national method to inform 
    the calling party of the magnitude of the charge, and of the calling 
    party's responsibility to pay for the call. Commenters are also 
    requested to suggest any alternatives to a uniform national approach 
    that would be in the public interest.
    
    Technical Issues
    
        15. It appears that the CPP service option requires various 
    infrastructure, contractual, and billing collection modifications that 
    may limit its implementation in the United States. While the mobile 
    carrier must have access to billing collection information for the 
    calling party to be able to charge incoming calls to the calling party, 
    this information may be unavailable in some circumstances and may 
    result in uncollectible revenues for the CMRS carrier. The Commission 
    seeks comment on these assumptions and issues, and on any steps that 
    could be taken to address these concerns and impediments to the 
    operation of CPP.
        16. In addition, not all LEC networks currently appear to have the 
    technical capability to exchange the billing information required for 
    CPP. Moreover, the use of call branding 1 as part of a CPP 
    service option may not always be possible. The Commission seeks comment 
    on these technical issues, and on what the Commission, the States, or 
    the industry could do to resolve them.
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        \1\ Branding, in this context, is the ability to inform the 
    caller to a CMRS phone (by use of a recorded intercept message) of 
    additional charges applicable to the call.
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        17. Finally, there are means available to give the called CMRS 
    subscriber using CPP the option to pay for incoming calls in some 
    circumstances. The Commission seeks comment on the technical 
    requirements for this option to be deployed, where this option is 
    currently available, and how the calling party and called party are 
    informed of this additional option.
    
    Legal Issues
    
        18. The Commission also seeks comment regarding any legal issues 
    that may be posed by any actions the Commission may take regarding 
    imposition or implementation of CPP.
        19. As a threshold matter, the Commission recognizes that we have 
    stated in the Arizona Decision, in the context of ruling on whether a 
    State had made a sufficient showing within the meaning of section 
    332(c)(3)(B) of the Communications Act 2 that it should be 
    permitted to regulate the rates of CMRS providers, that regulation of 
    CPP was a billing practice that may be regulated by a State as a term 
    or condition under which service is provided. 3
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        \2\ 47 U.S.C. 332(c)(3)(B).
        \3\ Petition of Arizona Corporation Commission To Extend State 
    Authority Over Rate and Entry Regulation of All Commercial Mobile 
    Radio Services and Implementation of Sections 3(n) and 332 of the 
    Communications Act, PR Docket No. 94-104 and GN Docket No. 93-252, 
    Report and Order and Order on Reconsideration, 10 FCC Rcd 7824, 7837 
    (1996) (Arizona Decision).
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        20. In the wake of the Arizona Decision, the Commission has made 
    clear, in the Local Competition First Report and Order,4 
    that incumbent LECs have an obligation to provide access to unbundled 
    network elements, and that such network elements include information 
    sufficient to enable recipients of the unbundled network elements to 
    provide billing services. In addition, the Eighth Circuit Court of 
    Appeals, in its Iowa Utilities Board decision, concluded that the 
    Commission has authority to order LECs to interconnect with CMRS 
    carriers and has the authority to issue rules of special concern to 
    CMRS providers.5
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        \4\ 61 FR 45476, August 29, 1996.
        \5\ Iowa Utilities Board, 1997 WL 403401 (8th Cir., July 18, 
    1997), at n.21.
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        21. In light of the Local Competition First Report and Order and 
    the Iowa Utilities Board decision, the Commission seeks comment 
    regarding the scope of our authority to require LECs to provide billing 
    information and services which will enable CMRS providers to offer CPP 
    services. Specifically, the Commission seeks comment on whether we have 
    authority under section 332 to establish requirements regarding CPP 
    arrangements between LECs and CMRS carriers. The Commission requests 
    any commenters suggesting that the Commission lacks authority under 
    section 332 to identify any other provision of the Communications Act 
    that gives the Commission authority over CPP arrangements. Commenters 
    should also address whether that provision would give us the authority 
    to preempt State regulation in order to establish nationwide rules for 
    CPP.
    
    Procedural Matters
    
        22. The Commission adopts this Notice of Inquiry under the 
    authority contained in sections 4(i), 4(j), and 403 of the 
    Communications Act of 1934, 47 U.S.C. 154(i), 154(j), 403. Pursuant to 
    applicable procedures set forth in Secs. 1.415 and 1.419 of the 
    Commission's Rules, 47 CFR 1.415, 1.419, interested parties may file 
    comments on or before December 1, 1997, and may file reply comments on 
    or before December 16, 1997.
        23. To file formally in this proceeding, you must file an original 
    and five copies of all comments, reply comments, and supporting 
    comments. If you want each Commissioner to receive a personal copy of 
    your comments, you should file an original and ten copies. Comments and 
    reply comments should be sent to the Office of the Secretary, Federal 
    Communications Commission, Washington, D.C. 20554. Comments and reply 
    comments will be available for public inspection during regular 
    business hours in the FCC Reference Center (Room 239) of the Federal
    
    [[Page 58703]]
    
    Communications Commission, 1919 M Street, N.W., Washington, D.C. 20554.
        24. There are no ex parte or disclosure requirements applicable to 
    this proceeding pursuant to Sec. 1.1204(a)(4) of the Commission's 
    Rules, 47 CFR 1.1204(a)(4).
    
    List of Subjects 47 CFR Parts 20, 22, 24, and 90
    
        Radio.
    
    Federal Communications Commission.
    William F. Caton,
    Acting Secretary.
    [FR Doc. 97-28762 Filed 10-29-97; 8:45 am]
    BILLING CODE 6712-01-P
    
    
    

Document Information

Published:
10/30/1997
Department:
Federal Communications Commission
Entry Type:
Proposed Rule
Action:
Request for comments.
Document Number:
97-28762
Dates:
Comments are due on or before December 1, 1997, and reply comments are due on or before December 16, 1997.
Pages:
58700-58703 (4 pages)
Docket Numbers:
WT Docket No. 97-207, FCC 97-341
PDF File:
97-28762.pdf
CFR: (4)
47 CFR 20
47 CFR 22
47 CFR 24
47 CFR 90