2024-27902. Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (National Institute Allergy and Infectious Diseases)

Estimated Annualized Burden Hours

Type of collection	Number of respondents	Annual frequency per response	Hours per response	Total hours
Customer satisfaction surveys	4000	1	30/60	2000
In-Depth Interviews (IDIs) or Small Discussion Groups	20	1	90/60	30
Individual Brief Interviews	40	1	15/60	10
Focus Groups	30	1	2	60
Pilot testing surveys	20	1	30/60	10
Conferences and Training Pre- and Post-surveys	500	1	30/60	250
Website or Software Usability Tests	20	1	2	40
Total		4630		2400