[Federal Register Volume 62, Number 246 (Tuesday, December 23, 1997)]
[Notices]
[Page 67107]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-33462]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection Activity Under OMB Review
AGENCY: Department of Transportation, Federal Aviation Administration
(DOT/FAA).
ACTION: Notice.
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SUMMARY: In compliance with the Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.) this notice announces that the information
collection request described below has been forwarded to the Office of
Management and Budget (OMB) for review. The FAA is requesting a
clearance in accordance with 5 CFR #1320.10. The following information
describes the nature of the information collection and its expected
burden.
DATES: Submit any comments to OMB and FAA by February 23, 1998.
SUPPLEMENTARY INFORMATION:
Title: Flight Standards Customer Satisfaction Survey #2.
Need: The need is for the Flight Standards Service to survey
customers in keeping with our strategic initiative to improve the
quality of our service by anticipating customer needs and responding to
the public interest. The action of conducting customer satisfaction
surveys is consistent with, and mandated by, such executive and federal
level issuances as the September 1993 Presidential Executive Order,
Vice President Gore's Report of the National Performance Review, and
the FAA's Strategic Plan.
The completion of this survey is voluntary. No assurance of
confidentiality is provided as the respondents are not asked to reveal
information about themselves, except if they wish to do so voluntarily
in the comments section. Additionally, we are stating in the
questionnaires themselves that any names or identifying information
will be redacted by the contractor before a list of comments is turned
over to the FAA.
Respondents: A combination of approximately 53,625 airmen, air
operators, or air agencies are expected to respond.
Frequency: Every 18 months.
Burden: The Federal burden is approximately $205,500; the
respondent burden is approximately 10,725 hours and $375,000.
FOR FURTHER INFORMATION: or to obtain a copy of the request for
clearance submitted to OMB, you may contact Ms. Judith Street at the
Federal Aviation Administration, Corporate Information Division, ABC-
100, 800 Independence Avenue, SW, Washington, DC 20591.
Comments may be submitted to the agency at the address above and
to: Office of Information and Regulatory Affairs, Office of Management
and Budget, Room 10202, Attention FAA Desk Officer, 725 17th Street,
NW, Washington, DC 20503.
Issued in Washington, DC, on December 17, 1997.
Steve Hopkins,
Manager, Corporate Information Division, ABC-100.
[FR Doc. 97-33462 Filed 12-22-97; 8:45 am]
BILLING CODE 4910-13-M
