X09-301207. [No title available]  

  • [Federal Register Volume 74, Number 233 (Monday, December 7, 2009)]
    [Unknown Section]
    [Page 64374]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: X09-301207]
    
    
    [[Page 64374]]
    
    
    
    
    POSTAL REGULATORY COMMISSION (PRC)
    
    
    
    Statement of Regulatory Priorities
     The Postal Regulatory Commission serves as the primary regulator of 
    the United States Postal Service. Its primary mission is to ensure 
    accountability and transparency of the Postal Service to Congress, 
    stakeholders and the general public on issues such as financial 
    operations, pricing policies, and delivery performance.
    In fiscal year 2010, the Commission will evaluate its current 
    regulations with a goal of improving and streamlining those regulations 
    to ensure that the Postal Service is in full compliance with applicable 
    law. The Commission's principal regulatory priority for fiscal year 
    2010 is to develop and establish regulations relating to the Periodic 
    Reporting of Service Performance Measurements and Customer Satisfaction 
    for Postal Service market dominant products. The Commission has begun 
    this process and will continue to do so well into fiscal year 2010.
    _______________________________________________________________________
    
    
    
    PRC
    
                                  -----------
    
                                FINAL RULE STAGE
    
                                  -----------
    
    
    
    
    178.  PERIODIC REPORTING OF SERVICE PERFORMANCE MEASUREMENTS 
    AND CUSTOMER SATISFACTION
    
    Priority:
    
    
    Other Significant. Major status under 5 USC 801 is undetermined.
    
    
    Legal Authority:
    
    
    39 USC 3652(a)(2)(B); 39 USC 3652(e); 39 USC 3651
    
    
    CFR Citation:
    
    
    Not Yet Determined
    
    
    Legal Deadline:
    
    
    None
    
    
    Abstract:
    
    
    Section 3652(a)(2)(B) of title 39 requires the United States Postal 
    Service to prepare and submit to the Postal Regulatory Commission 
    periodic reports which in part provide measures of the quality of 
    service afforded each market dominant product in terms of the level of 
    service and the degree of customer satisfaction. Section 3652(e) 
    directs the Postal Regulatory Commission to prescribe the content and 
    form of such reports provided by the United States Postal Service under 
    39 USC 3652. Section 3651(c) also authorizes the Postal Regulatory 
    Commission to obtain information from the Postal Service in order to 
    prepare periodic reports. This regulation will fulfill the Commission's 
    statutory responsibility to prescribe the content and form of reports 
    related to the quality of service.
    
    
    Statement of Need:
    
    
    Establishing requirements for the reporting of quality of service 
    afforded each market dominant product is required by the Postal 
    Accountability and Enhancement Act. The reporting of quality of service 
    provides visibility into the United States Postal Service's provision 
    of those products. This is a necessary element of a modern system of 
    regulation to ensure that quality of service is not compromised under a 
    new price cap based rate system. Congress tasked the Postal Regulatory 
    Commission with the job of prescribing reporting requirements to 
    accomplish these goals. These regulations are the Commission's 
    implementation of that Congressional directive.
    
    
    Summary of Legal Basis:
    
    
    Title 39 USC 3652(a)(2)(B) and 39 USC 3651 require the United States 
    Postal Service to prepare and submit to the Postal Regulatory 
    Commission periodic reports which in part provide measures of the 
    quality of service afforded each market dominant product. Title 39 USC 
    3652(e) requires the Postal Regulatory Commission to issue regulations 
    to prescribe the content and form of public reports (and any nonpublic 
    annex and supporting matter relating to the report) provided by the 
    Postal Service under 39 USC 3652. Title 39 USC 3651(c) also authorizes 
    the Postal Regulatory Commission to obtain information from the Postal 
    Service in order to prepare periodic reports.
    
    
    Alternatives:
    
    
    There are no alternative methods of complying with the requirements of 
    39 USC 3652(e) or 39 USC 3651 other than by issuing regulations.
    
    
    Anticipated Cost and Benefits:
    
    
    The United States Postal Service will incur costs associated with 
    developing and implementing systems to measure the quality of service 
    afforded each market dominant product. The United States Postal Service 
    also will incur the costs of annual reporting. The Postal Regulatory 
    Commission will incur the costs of reviewing annual reports. These 
    costs were anticipated by Congress when establishing the reporting 
    requirements of 39 USC 3651 and 39 USC 3652. The benefits of incurring 
    these costs are to provide visibility into the quality of service 
    afforded each market dominant product provided by the United States 
    Postal Service.
    
    
    Risks:
    
    
    There are no known risks to this regulatory action.
    
    
    Timetable:
    _______________________________________________________________________
    Action                            Date                        FR Cite
    
    _______________________________________________________________________
    NPRM                            09/25/09                    74 FR 49190
    NPRM Comment Period End         10/26/09
    Reply Comment Deadline          11/24/09
    Final Action                    02/00/10
    
    Regulatory Flexibility Analysis Required:
    
    
    No
    
    
    Government Levels Affected:
    
    
    Federal
    
    
    Agency Contact:
    Stephen L. Sharfman
    General Counsel
    Postal Regulatory Commission
    Suite 200
    901 New York Avenue NW
    Washington, DC 20268-0001
    Phone: 202 789-6820
    Fax: 202 789-6861
    Email: stephen.sharfman@prc.gov
    RIN: 3211-AA05
    BILLING CODE 7710-FW-S
    
    

Document Information

Published:
12/07/2009
Entry Type:
Uncategorized Document
Document Number:
X09-301207
Pages:
64374-64374 (1 pages)
PDF File:
x09-301207.pdf