97-4787. The Use of N11 Codes and Other Abbreviated Dialing Arrangements  

  • [Federal Register Volume 62, Number 38 (Wednesday, February 26, 1997)]
    [Rules and Regulations]
    [Pages 8633-8634]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 97-4787]
    
    
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    FEDERAL COMMUNICATIONS COMMISSION
    47 CFR Parts 52 and 64
    
    [CC Docket No. 92-105; FCC 97-51]
    
    
    The Use of N11 Codes and Other Abbreviated Dialing Arrangements
    
    AGENCY: Federal Communications Commission.
    
    ACTION: Final rule.
    
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    SUMMARY: On February 19, 1997, the Commission released a First Report 
    and Order adopting various measures related to N11 codes. The First 
    Report and Order is intended both to direct national assignment of 
    certain N11 codes and to allow current allocation of other N11 codes to 
    remain in place.
    
    DATE Effective: March 28, 1997.
    
    FOR FURTHER INFORMATION CONTACT: Elizabeth Nightingale, Attorney, 
    Network Services Division, Common Carrier Bureau, (202) 418-2352.
    
    SUPPLEMENTARY INFORMATION: This summarizes the Commission's First 
    Report and Order in the matter of The Use of N11 Codes and Other 
    Abbreviated Dialing Arrangements, FCC 97-51, adopted February 18, 1997, 
    and released February 19, 1997. The Commission concurrently released a 
    Further Notice of Proposed Rulemaking in the same docket. The file is 
    available for inspection and copying during the weekday hours of 9 a.m. 
    to 4:30 p.m. in the Commission's Reference Center, room 239, 1919 M 
    St., N.W., Washington D.C., or copies may be purchased from the 
    Commission's duplicating contractor, ITS, Inc. 2100 M St., N.W., Suite 
    140, Washington, D.C. 20037, phone (202) 857-3800.
    
    Analysis of Proceeding
    
        In the First Report and Order, the Commission allows the incumbent 
    LECs, in addition to the states and Bell Communications Research 
    (Bellcore), to continue to perform the N11 code administration 
    functions that they performed at the time of enactment of the 1996 Act 
    amendments to the 1934 Act, until further Commission action. The 
    Commission also adopts several other important measures regarding 
    abbreviated dialing arrangements. Specifically, the Commission responds 
    to a request for an N11 code that could be dialed to reach non-
    emergency police services by assigning 311 on a nationwide basis for 
    this purpose. Wherever 311 is currently in use for other purposes, 
    however, the Commission would allow that use to continue until the 
    local government in that area was prepared to activate a non-emergency 
    311 service. In the First Report and Order the Commission also 
    concludes that, as the incumbent LECs can do currently, all providers 
    of telephone exchange service must be able to have their customers call 
    611 and 811 to reach their repair and business service offices. The 
    Commission also concludes that a LEC may not itself offer enhanced 
    services using a 411 code, or any other N11 code, unless that LEC 
    offers access to the code on a reasonable, nondiscriminatory basis to 
    competing enhanced service providers in the local service area for 
    which it is using the code to facilitate distribution of their enhanced 
    services. Finally, the Commission responds to a request for an N11 code 
    that could be used throughout the nation to reach telecommunications 
    relay services by directing Bellcore to assign 711 on a nationwide 
    basis for this use. The Commission declines, however, to: (1) mandate 
    that N11 numbers be made available for access to information services; 
    (2) mandate that an N11 code be designated for access to government 
    agencies; or (3) disturb the current allocation of various N11 codes 
    for access to emergency services, directory assistance, and LEC repair 
    and business offices.
    
    Ordering Clauses
    
        Accordingly, it is ordered, pursuant to Sections 1, 4(i), 201-205 
    and 251(e)(1) of the Communications Act of 1934, as amended, 47 U.S.C. 
    Secs. 151, 154(i), 201-205, and 251(e)(1), that the First Report and 
    Order is hereby Adopted.
        It is further ordered, that Bellcore, as the NANP administrator, 
    shall assign 711 as a national code for TRS use as of the effective 
    date of this First Report and Order, as discussed in this First Report 
    and Order.
        It is further ordered, that Bellcore, as the NANP administrator, 
    shall assign 311 as a national code for access to non-emergency police 
    and other government services as of the effective date of this First 
    Report and Order, as discussed in this First Report and Order.
        It is further ordered, that when a provider of telecommunications 
    services receives a request from an entity to use 311 for access to 
    non-emergency police and other government services in a particular 
    jurisdiction, it must ensure that, within six months of the request: 
    (1) entities that were assigned 311 at the local level prior to the 
    effective date of this First Report and Order relinquish non-compliant 
    uses; and (2) it takes any steps necessary (for example reprogramming 
    switch software) to complete 311 calls from its subscribers to a 
    requesting 311 entity in its service area.
        It is further ordered, that (1) all providers of telephone exchange
    
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    service, both incumbents and new market entrants, whether facilities or 
    non facilities-based providers of telephone exchange service, should be 
    enabled to use the 611 and 811 codes for repair services and business 
    office uses as the incumbent LECs do now; and (2) by dialing these N11 
    numbers, customers should be able to reach their own carriers' repair 
    or business services.
        It is further ordered, that a LEC may not itself offer enhanced 
    services using a 411 code, or any other N11 code, unless that LEC 
    offers access to the code on a reasonable, nondiscriminatory basis to 
    competing enhanced service providers in the local service area for 
    which it is using the code to facilitate distribution of their enhanced 
    services.
        It is further ordered, that the North American Numbering Council 
    will explore how rapidly abbreviated dialing arrangements could be 
    deployed and report back to the Commission on this issue.
        It is further ordered that GSA's request for a national N11 
    assignment is denied and that NASTD's request for a national assignment 
    is granted in part as discussed in this First Report and Order, and 
    otherwise denied.
    
    List of Subjects
    
    47 CFR Part 52
    
        Local exchange carrier, Numbering, Telecommunications.
    
    47 CFR Part 64
    
        Communications common carriers, Telephone.
    
    Federal Communications Commission.
    William F. Caton,
    Acting Secretary.
    [FR Doc. 97-4787 Filed 2-25-97; 8:45 am]
    BILLING CODE 6712-01-P
    
    
    

Document Information

Published:
02/26/1997
Department:
Federal Communications Commission
Entry Type:
Rule
Action:
Final rule.
Document Number:
97-4787
Pages:
8633-8634 (2 pages)
Docket Numbers:
CC Docket No. 92-105, FCC 97-51
PDF File:
97-4787.pdf
CFR: (2)
47 CFR 52
47 CFR 64