94-2401. Information Collection Under OMB Review; Voluntary Customer Surveys To Implement Executive Order 12862Department of Veterans Affairs

[Federal Register Volume 59, Number 23 (Thursday, February 3, 1994)]
[Unknown Section]
[Page 0]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 94-2401]


[[Page Unknown]]

[Federal Register: February 3, 1994]


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DEPARTMENT OF VETERANS AFFAIRS

 

Information Collection Under OMB Review; Voluntary Customer 
Surveys To Implement Executive Order 12862--Department of Veterans 
Affairs

AGENCY: Department of Veterans Affairs.

ACTION: Notice.

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    The Department of Veterans Affairs has submitted to OMB the 
following proposal for the collection of information under the 
provisions of the Paperwork Reduction Act (44 U.S.C. chapter 35). This 
document lists the following information: (1) The title of the 
information collection; (2) a description of the need and its use; (3) 
who will be required or asked to respond; (4) an estimate of the total 
annual reporting hours, and recordkeeping burden, if applicable; and 
(5) the frequency of response.

ADDRESSES: Copies of the proposed information collection and supporting 
documents may be obtained from Patti Viers, Office of Information 
Resources Management (723), Department of Veterans Affairs, 810 Vermont 
Avenue, NW., Washington, DC 20420 [phone].
    Comments and questions about the items on the list should be 
directed to VA's OMB Desk Officer, Joseph Lackey, NEOB, room 3002, 
Washington, DC 20503, [phone]. Do not send requests for benefits 
to this address.

DATES: Comments on the information collection should be directed to the 
OMB Desk Officer on or before February 14, 1994.

    Dated: January 27, 1994.

    By direction of the Secretary.
B. Michael Berger,
Director, Records Management Service.

New Collection

    1. Voluntary Customer Surveys to Implement Executive Order 12862--
Department of Veterans Affairs.
    2. Voluntary Customer Surveys will be used to implement Executive 
Order 12862. VA will gather the necessary information to determine the 
kind and quality of services VA customers want, and their level of 
satisfaction with existing services. The information will be used by VA 
to focus its planning and problem solving efforts to those service 
issues valued by the customer.
    3. Individuals or households--State of local governments--Farms--
Businesses or other for-profit--Federal agencies or employees--Non-
profit institutions--Small businesses or organizations.
    4. VA estimates a total burden of 1,439,177 hours--336,252 hours in 
FY 1994; 491,499 hours in FY 1995; and 611,427 hours in FY 1996.
    5. On occasion.

[FR Doc. 94-2401 Filed 2-2-94; 8:45 am]
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