98-2496. Excess Flow ValveCustomer Notification  

  • [Federal Register Volume 63, Number 22 (Tuesday, February 3, 1998)]
    [Rules and Regulations]
    [Pages 5464-5471]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-2496]
    
    
    =======================================================================
    -----------------------------------------------------------------------
    
    DEPARTMENT OF TRANSPORTATION
    
    Research and Special Programs Administration
    
    49 CFR Part 192
    
    [Docket PS-118A; Amendment 192-82]
    RIN 2137-AC55
    
    
    Excess Flow Valve--Customer Notification
    
    AGENCY: Research and Special Programs Administration (RSPA), DOT.
    
    ACTION: Final rule.
    
    -----------------------------------------------------------------------
    
    SUMMARY: This final rule requires operators of natural gas distribution 
    systems to provide certain customers with information about excess flow 
    valves (EFV's). Specifically, customers of new and replaced single 
    residence service lines must be provided written notification about the 
    availability of these valves meeting DOT-prescribed performance 
    standards, and related safety benefits and costs. If a customer 
    requests installation, the rule requires an operator to install the EFV 
    if the customer pays all costs associated with installation. EFVs 
    restrict the flow of gas by closing automatically if a service line 
    breaks, thus, mitigating the consequences of service line failures. 
    This regulation would enhance public awareness of the potential safety 
    benefits from installing an EFV.
    
    DATES: This final rule takes effect February 3, 1998.
    
    FOR FURTHER INFORMATION CONTACT: Mike M. Israni, telephone (202) 366-
    4571, or e-mail: mike.israni@rspa.dot.gov, regarding the subject matter 
    of this final rule, or the Dockets Unit (202) 366-4453 for copies of 
    this final rule or other material in the docket referenced in this 
    rule.
    
    SUPPLEMENTARY INFORMATION:
    
    Background
    
        During routine excavation activities, excavators often sever gas 
    service lines causing loss of life, injury, or property damage by fire 
    or explosion. EFVs restrict the flow of gas by closing automatically if 
    a service line breaks, and mitigate the consequences of service line 
    failures. Despite efforts, such as damage prevention programs, to 
    reduce the frequency of excavation-related service line incidents on 
    natural gas service lines, such incidents persist and result in death, 
    injury, fire, or explosion. Because damage prevention measures are not 
    foolproof, RSPA has sought an appropriate means to mitigate the 
    consequences of these incidents. The National Transportation Safety 
    Board (NTSB) and others have recommended EFVs to mitigate the 
    consequences of such incidents, thus, saving lives and lessening the 
    extent of property damage.
        By having an operator inform its customers of the availability of 
    EFVs for installation at a cost and the resultant safety benefits, 
    customers can decide if they want the operator to install an EFV on the 
    service line. Notification giving information on EFVs may encourage EFV 
    use and, by encouraging such use, may lead to reduced fatalities, 
    injuries, and property damage that can result from excavation-related 
    incidents on gas service lines.
    
    Statutory Requirement
    
        In 49 U.S.C. 60110 Congress directed the Department of 
    Transportation (DOT) to issue regulations requiring operators to notify 
    customers in writing about EFV availability, the safety benefits 
    derived from installation, and costs associated with installation, 
    maintenance, and replacement. The regulations were to provide that, 
    except where installation is already required, if the customer requests 
    installation, an operator must install an EFV that meets
    
    [[Page 5465]]
    
    prescribed performance criteria, if the customer pays all costs 
    associated with installation.
        Before DOT prescribed notification regulations, the statute 
    required DOT to issue regulations prescribing the circumstances where 
    operators of natural gas distribution systems must install EFVs, unless 
    DOT determined that there were no circumstances under which EFVs should 
    be installed.
        RSPA is the administration within DOT responsible for implementing 
    laws addressing pipeline safety.
        RSPA published a notice of proposed rulemaking (NPRM) (Notice 2; 58 
    FR 21524; April 21, 1993) (``Excess Flow Valve Installation on Service 
    Lines''), proposing to require that EFVs be installed on single-
    residence gas service lines. During the rulemaking process we reviewed 
    technical information, sought advice from state safety representatives, 
    and analyzed available operational data. RSPA determined, primarily for 
    cost reasons, that there were no circumstances where RSPA should 
    require EFV installation. As required by the statute, RSPA reported 
    this determination to Congress on April 4, 1995. A copy of this report 
    is available in the docket. As further required by 49 U.S.C. 
    Sec. 60110, we developed performance standards for EFVs (industry 
    standards were not then available) to ensure that an EFV installed in a 
    single-residence gas service line operates reliably and safely. These 
    performance standards were published as a final rule [61 FR 31449; June 
    20, 1996].
    
    AGA Petition and Pre-NPRM Meetings
    
        The American Gas Association (AGA) submitted a petition for a 
    rulemaking on EFV customer notification in which it identified several 
    issues it believed we should discuss in a notification rule. RSPA 
    considered AGA's petition (on file in the docket) in developing the 
    notice of proposed rulemaking. To gain further information before 
    developing a proposed notification rule, RSPA met with representatives 
    of AGA, the American Public Gas Association (APGA), NTSB and the Gas 
    Safety Action Council (GASAC) on August 2 and September 6, 1995. We 
    discussed AGA's petition and these meetings in the NPRM.
    
    NPRM
    
        RSPA published an NPRM (61 FR 33476; June 27, 1996), proposing 
    requirements for excess flow valve customer notification. The comment 
    period closed August 26, 1996. Commenters included industry 
    associations, local distribution companies, consultants, city and state 
    agencies, and a federal safety agency.
    
    Advisory Committee Review
    
        In November 1996, RSPA briefed the Technical Pipeline Safety 
    Committee (TPSSC) on the status and the comments received on this 
    rulemaking. In December 1996, we sent letter ballots to the TPSSC 
    members to vote on the proposed rule and the regulatory evaluation. 
    (The TPSSC is required to serve as a peer review panel and review the 
    costs and benefits associated with any proposed regulatory standard in 
    accordance with 49 USC 60102 (b)(3)). We received 11 out of 15 ballots. 
    These 11 members voted to adopt the NPRM and Regulatory Evaluation. 
    Seven members had comments, which are addressed below.
    
    The Final Rule
    
        The final rule establishes a new section in the pipeline safety 
    regulations, Sec. 192.383, ``Excess flow valve Customer Notification.'' 
    The rule requires written notification of customers with natural gas 
    service lines where EFVs meeting prescribed performance criteria can be 
    installed. To be consistent with the final rule that prescribed 
    performance standards for EFVs installed on single-residence service 
    lines operating continuously throughout the year at a pressure not less 
    than 10 psig, this rule limits the scope of customer notification to 
    those customers. Of those single-residence services, the rule further 
    limits written notification to new and replaced service line customers.
    
    Definitions
    
        RSPA defines a replaced service line as a natural gas service line 
    where the fitting that connects the service line to the main is 
    replaced or the piping connected to this fitting is replaced.
        RSPA defines the service line customer an operator must notify as 
    the person who pays the gas bill, or where service has not yet been 
    established, the person requesting service. Under this definition, the 
    person who pays the gas bill may be the tenant, the owner, or a third 
    party. In cases where service has not yet been established, such as a 
    new subdivision or cluster of homes, the person requesting new service 
    may be the home builder.
    
    What to Put in the Written Notice
    
        This rule requires that the notification contain the minimum amount 
    of information the statute requires. An operator may decide how to word 
    that information as long as sufficient information is given to provide 
    the customer a basis to decide whether to pay for EFV installation. The 
    notice must gear the explanations to the gas consumer, not an engineer.
    
    --Meets DOT Performance Standards
    
        An explanation that an excess flow valve meeting minimum DOT-
    prescribed performance standards is available for the operator to 
    install on the service line if the customer pays the cost of 
    installation. The explanation must make clear to the customer that EFV 
    installation is not mandatory, but that if the customer requests 
    installation and pays all costs associated with installation, the 
    operator will install an EFV.
    
    --Safety Benefits
    
        An explanation of the potential safety benefits of installing an 
    EFV, to include that an EFV is designed to shut off the flow of natural 
    gas automatically if the service line breaks.
    
    --Cost Associated With Installation, Maintenance, and Replacement
    
        An explanation that if the customer requests the operator to 
    install an EFV, the customer bears all costs associated with 
    installation, and what those costs are. In addition, the notice must 
    alert the customer that costs for maintaining and replacing the EFV may 
    be incurred, and what those costs would be, to the extent known.
    
    Additional Information in the Written Notice
    
        The final rule does not require an operator include additional 
    information, such as EFV manufacturers' brochures and a consumer 
    group's telephone number, in the notification. Although we are not 
    requiring such information to be included, we encourage operators to 
    include any information that aids a customer's decision making.
    
    When Notification and Installation Must be Made
    
        The final rule requires that one year after the final rule is 
    published, an operator must notify each service line customer of a new 
    service line (single-residence service line that operates at a pressure 
    not less than 10 psig) when the customer applies for service. On 
    replaced service lines, an operator must notify each customer (single-
    residence service line operating at a pressure not less than 10 psig) 
    when the operator determines the service line will be replaced. If a 
    customer requests installation, the operator must install the EFV at a 
    mutually agreeable date.
    
    [[Page 5466]]
    
    What Records Are Required
    
        The final rule requires that an operator must make certain records 
    available for inspection:
        (1) A copy of the notice currently in use; and
        (2) Evidence that notices have been sent to the service line 
    customers (new and replaced single-residence service lines operating at 
    a pressure not less than 10 psig) within the previous 3 years.
    
    When Notification is Not Required
    
        In the NPRM, we sought comment from operators, state pipeline 
    safety agencies, their representative associations and others on the 
    issue of a state or locality preventing an operator from charging the 
    customer for EFV installation costs. We also sought comment on whether 
    the waiver process in such a situation would be too burdensome. We did 
    not receive any comment. Thus, in RSPA's judgment the regulatory waiver 
    process now in place may be used if a State or local authority prevents 
    or restricts the gas utility from accepting a customer's payment for 
    EFV installation costs. Similarly, if an operator believes that in a 
    particular situation, compliance would be infeasible, impractical or 
    unreasonable, the operator may apply for a regulatory waiver.
        The final rule describes certain limited circumstances where an 
    operator would not have to notify a customer.
         Service lines where the operator will install an excess 
    flow valve voluntarily or where the state or local jurisdiction 
    requires installation.
         If excess flow valves meeting the prescribed performance 
    standards are not available to the operator.
         Where an operator has prior experience with contaminants 
    in the gas stream that could interfere with an EFV's operation, cause 
    loss of service to a residence, or where installing an EFV would 
    interfere with necessary operation or maintenance activities, such as 
    blowing liquids from the line.
         In emergency and short time notice replacement situations 
    where an operator cannot notify a customer before replacing a service 
    line. Examples of these situations would be where an operator has to 
    quickly replace a service line because of
    
    --third party excavation damage
    --Grade 1 leaks, as defined in the Appendix G-192-11 of the Gas Piping 
    Technology Committee (GPTC) Guide for Gas Transmission and Distribution 
    Systems,
    --a short notice service line relocation request
    
        We have allowed an exemption from notification when an operator 
    must quickly replace a service line because of third party damage. 
    Although the impetus for this notification rule was to mitigate the 
    consequences of service line failures, particularly, when caused by 
    third party excavators, we recognize that in such an emergency, an 
    operator may not be able to notify a customer. Nonetheless, although 
    not required to do so, we urge operators to make their best efforts to 
    notify customers in emergency situations, so that the consequences of 
    any future failures may be mitigated.
    
    Discussion of Comments
    
        RSPA received 49 comments in response to the NPRM. Commenters 
    included two industry associations (AGA, New England Gas Assoc.), 37 
    local distribution companies, two consultants, seven city and state 
    agencies, and one federal safety agency (NTSB). In addition, we 
    received comments from TPSSC members. Of these comments, 12 were 
    opposed to issuing any notification rule, and the remaining commenters 
    directed their remarks to specific issues.
        General Comments--Twelve commenters were opposed to issuing the 
    rule. They questioned the reliability, the benefit versus costs, and 
    the suitability of EFVs to handle the majority of leaks encountered in 
    a gas distribution system. They argued that our focus should be on 
    preventing third-party damage, that incidents involving the type of 
    failures where an EFV is effective are infrequent, and that because 
    most operators design their load systems for future use, EFVs would 
    severely restrict load growth.
        Two commenters said the typical customer is not well versed in gas 
    industry technology, safety matters or frequency of service line 
    failures, and may even be confused when asked to make a decision on 
    EFVs. Two commenters suggested that verbal notification may be 
    sufficient.
        NTSB pointed out that the statute placed no limits on the type of 
    customer who should receive notification. NTSB recommended we require 
    notice of EFV availability to all residential and commercial customers 
    with service lines that have operating parameters compatible with any 
    commercially available EFV.
        Response--RSPA is following its statutory mandate to prescribe 
    regulations requiring operators to notify customers in writing about 
    EFV availability, the safety benefits derived from installation, and 
    costs associated with installation, maintenance and replacement, and 
    requiring operators to install an EFV at the customer's request if the 
    customer pays the installation costs. We considered all comments in 
    developing final regulations.
        If notification contains this minimum amount of information, and is 
    written for an average gas customer, the customer should be able to 
    decide whether it wants an EFV installed. If a customer has questions, 
    an operator should be able to provide knowledgeable personnel who can 
    explain technical information to a customer's satisfaction to enable 
    the customer to make a well-reasoned decision about installation.
        RSPA determined that it would neither be practical nor cost 
    beneficial for operators to notify all single-residence customers. 
    Determining whether EFVs can be installed on existing lines presents 
    difficulties (such as lack of relevant records and historical data) not 
    encountered on new and replaced lines. Furthermore, RSPA's economic 
    evaluation shows that requiring notification to all single-residence 
    customers would result in substantially higher costs with marginal 
    safety benefits due to the increased time an operator would have to 
    spend in responding to customer inquiries and determining operating 
    conditions on existing lines. Because of the increased installation 
    costs to retrofit an existing line, it would be unlikely that many 
    existing customers would choose to pay the costs of installation. 
    Nonetheless, RSPA encourages operators to consider expanding 
    notification to all single-residence customers.
        RSPA will consider extending the scope of notification to 
    hospitals, schools, commercial enterprises, and apartment buildings 
    after EFV standards and guidelines are published by the American 
    Society of Testing and Materials (ASTM) F17.40 committee and the 
    American National Standards Institute (ANSI)/Gas Piping Technology 
    Committee (GPTC) Z380.
        Comments on Cost/Benefit Study--Five commenters said that we had 
    underestimated the costs to comply with the rule. They explained that 
    the cost of developing a utility-specific notice will be significant 
    because of the legal, safety, and customer issues involved, and that we 
    should consider $35 to $45 per hour as the cost to develop and review 
    the notice. Commenters said many calls would need an engineer or a 
    supervisor to talk to the customer. AGA said the study had failed to 
    address who would incur the costs if the customer wants the EFV 
    removed, or if a properly installed EFV later malfunctions and cuts off 
    service.
    
    [[Page 5467]]
    
        Advisory Group: One member pointed out that postage costs were not 
    included in the total cost to notify all existing residential 
    customers. This member suggested including the estimated number of 
    customers who would request an EFV in each case, and a cost comparison 
    of excavation costs for new and existing customers.
        Response--RSPA has revised its final economic evaluation in light 
    of the comments to include the labor costs of preparing and mailing the 
    notice, and the costs of fringe benefits in the hourly costs. In 
    addition, we revised the salary estimates of the person responding to 
    customer inquiries to accommodate concerns that answering such 
    inquiries may require technical expertise.
        RSPA did not include postage costs in its estimate of the cost to 
    notify existing customers because the notification could be included 
    with the customer's monthly bill. We also did not estimate the number 
    of customers who might request an EFV because we have no relevant data. 
    The cost/benefit study did explain in comparing the costs to notify new 
    and replaced customers versus existing customers that existing 
    customers requesting EFV installation might have to pay $500 or more 
    for installation mostly due to excavation cost. The cost/benefit study 
    is described later in this document and is available in the docket.
        Proposed Section 192.383(a)--(68.9 kPa (10 psig) Threshold)--Six 
    commenters said that a 68.9 kPa (10 psig) threshold for installing an 
    EFV should not be used as a notification threshold. NTSB said that EFVs 
    should be made available to customers having service lines that operate 
    at pressures as low as 34.5 kPa (5 psig). The other commenters did not 
    want the 68.9 kPa (10 psig) threshold because if the service line 
    pressure for each customer is not recorded, it would be difficult to 
    know if the line pressure will drop below 68.9 kPa (10 psig). Some 
    commenters suggested that a minimum pressure threshold should be left 
    to the operator's judgment.
        Response--We proposed that an operator notify a customer of a new 
    or replaced service line that operates at a pressure not less than 68.9 
    kPa (10 psig) because this is the pressure threshold we had established 
    for EFV installation in the performance standards. We explained our 
    reasons for setting this threshold in that final rule [61 FR 31449; 
    June 20, 1996].
        The final rule continues to limit notification to new and replaced 
    service lines meeting the 10 psig threshold. In making this decision, 
    we also considered that:
    
    --Most households in the United States receive natural gas from their 
    service lines between 68.9 kPa (10 psig) to 413.4 kPa (60 psig).
    --DOT's incident report data indicates that services in the 34.5 kPa (5 
    psig) to 68.9 kPa (10 psig) pressure range are unlikely to experience 
    incidents from outside force damage. (A survey of incidents from 1984 
    to 1992 shows that one out of 212 reportable incidents occurred due to 
    outside force damage).
    
        Comments on Section 192.383(a)--(Service Lines Covered Under This 
    Rule)--One commenter asked if customer-owned service lines were 
    covered. Another commenter said that the proposed rule was unclear 
    whether notification should be sent to two customers if both are 
    supplied from the same service line.
        Response--This rule applies to service lines serving a single 
    residence. One service line serving two or more residents would not be 
    covered. Customer-owned service lines operating at or above the 10 psig 
    pressure requirement are included unless one of the notification 
    exemptions applies.
        Proposed Sections 192.383(a)(1), (a)(3) and (b)--(Costs Associated 
    With EFV Installation)--We proposed that if a customer requested EFV 
    installation, the customer pay the costs associated with installation 
    and defined those costs as the direct costs (parts and labor) of 
    installation. We also proposed that an operator must install an EFV if 
    the customer agrees to pay all installation costs.
        AGA said that Congress clearly intended for the customer to incur 
    all costs including operation and maintenance. Several commenters 
    stated that we must follow Congress's intent to require customers pay 
    for operating and maintaining the EFV, in addition to the installation 
    costs. Some commenters said that costs must include all incremental 
    parts, labor and maintenance. They said costs such as repair, 
    resetting, replacement, and deactivation can be substantial. Three 
    commenters argued that we have no authority to mandate a costing 
    methodology because that authority lies with the state public utility 
    or commission. Some commenters complained that direct costs had not 
    been clearly defined.
        NTSB commented that the language in the proposed rule requiring 
    customers to pay replacement costs is inconsistent with the preamble's 
    discussion that operators recoup only the direct costs of installation. 
    NTSB also pointed out that the experience of the two largest users of 
    EFVs, who had not had any design-related EFV failure in the last 20 
    years, supported not including replacement costs.
        Advisory Group: Two members said costs should include indirect 
    costs of installing or replacing the EFV, including maintenance and 
    replacement costs. One member said costs incurred due to false closure 
    or other inappropriate operation should be included.
        Response--The statute requires that an operator notify its 
    customers of the costs associated with installation, maintenance and 
    replacement but that the operator install an EFV if the customer pays 
    the installation costs. In following this mandate, we are requiring 
    that an operator notify its customers that costs for maintaining and 
    replacing an EFV could be incurred after installation and what those 
    costs are, to the extent known. The notice must also explain that if 
    the customer requests installation, the customer has to pay the 
    installation costs at that time, and what those costs are.
        RSPA recognizes that the regulatory authority to price gas lies 
    with state and local public utility commissions. We believe that public 
    utility commissions will recognize that EFV installation, maintenance 
    and replacement costs are legitimate costs and allow operators to 
    charge for those services, to the same extent they are allowed to 
    charge for other service line services. Nonetheless, we believe that to 
    carry out the statutory requirements, we should define some of the 
    costs.
        The proposed rule defined installation costs as direct costs (parts 
    and labor) of installing an EFV. We proposed a limit on what an 
    operator could recoup for installing an EFV so that an EFV would not be 
    cost prohibitive. We believe Congress intended gas customers to have a 
    reasonably priced extra safety protection. In finalizing this rule we 
    have attempted to clarify the installation costs that an operator 
    should recoup. Installation costs of an EFV are costs directly 
    connected with installation of EFVs, for example, costs of parts, 
    labor, inventory and procurement.
        Although the statute was amended to allow an operator to notify its 
    customers about installation, maintenance and replacement costs, a 
    customer only has to pay installation costs to have an EFV installed on 
    its service line. Thus, we believe that an operator may later recoup 
    maintenance and replacement costs only if such costs are ever incurred. 
    These costs are not to be included in the initial installation costs.
    
    [[Page 5468]]
    
        Proposed section 192.383(a)(2)--(Potential Safety Benefits)--The 
    NPRM proposed that notification include an explanation of potential 
    safety benefits. Eight commenters said that the NPRM did not address 
    the potential hazards from EFVs, which could subject an operator to 
    liability if the EFV fails to perform to a customer's satisfaction. One 
    commenter suggested notification include that an EFV is not designed to 
    protect against slow leaks, system over pressure, or leaks inside the 
    house.
        We further proposed that the explanation of safety benefits include 
    that an EFV is designed to shut off the flow of the natural gas when 
    the service line is ruptured. A commenter suggested changing the 
    wording to ``in the event'' the service line is severed, because ``when 
    the service line is ruptured'' implies that a service line will 
    rupture. This commenter also suggested that the term ``rupture'' be 
    replaced with ``severed'', as ``rupture'' is also used for material 
    failures, such as a crack in polyethylene pipe.
        Advisory Group--One member suggested replacing ``service line is 
    ruptured'' with ``damaged service line conditions cause its closure.'' 
    Another member said the wording ``designed to shut off the flow'' is 
    not accurate as an EFV may not totally shut off flow.
        Response--The statute requires notification to include EFV 
    benefits. The statute does not preclude an operator from putting in EFV 
    limitations (for example, that an EFV does not protect against slow 
    leaks due to corrosion, threaded joints, or leaks beyond the meter 
    assembly).
        We have changed ``rupture'' to ``break'', and ``when'' to ``if the 
    service line breaks'' in the final rule. However, we have retained the 
    phrase ``designed to shut off'' because it is a performance standard 
    requirement for the valve.
        Proposed Section 192.383(a)(4)--(Notification Language)--The NPRM 
    proposed that notification be ``in sufficient detail'' and ``in 
    language easily comprehensible.'' Two commenters said this is a 
    subjective standard that does not enable the operator to distinguish 
    between acceptable and deficient language.
        Response--We have revised this requirement. We continue to use 
    performance-based language to ensure that notices are written for the 
    average customer, not for persons with specialized technical expertise.
        Comments on Additional Information That Should be in the Notice--
    One commenter said notification should include information that 
    excessive consumption may cause the EFV to activate. This commenter 
    said the operator should not give the customer any warranties about an 
    EFV's operation. One commenter said that gas operators should, in 
    addition to third party damage, describe all conditions, such as, 
    earthquakes, lightning strikes, ground subsidence caused by changing 
    weather conditions, and vandalism, which may cause a pipeline to 
    rupture.
        Response--RSPA disagrees that excessive consumption may cause an 
    EFV to activate. If the valve meets the DOT performance standards and 
    is chosen properly based on the service line consumption, then the 
    valve will not activate unless consumption exceeds 50% above the 
    maximum flow, an unlikely event. We have used the phrase ``if the 
    service line breaks'' to acknowledge that other conditions may cause a 
    service line failure. However, we leave to the operator's discretion 
    whether to describe all conditions that may cause a pipeline to fail.
        Proposed Section 192.383(a)(5)--(Comments on Definitions of 
    Replaced Service Line & Service Line Customer)--Twenty six commenters 
    requested further clarification of the proposed ``replaced'' service 
    line and ``service line customer'' definitions.
        Replaced Service Line--We proposed a ``replaced'' service line as 
    one in which a section of pipe is replaced between the gas main and 
    meter set assembly. Two commenters suggested a ``replaced'' service 
    line should be as where a fitting connecting the service line to the 
    main is replaced or when the service is replaced completely from the 
    main to the meter assembly. One commenter suggested a ``replaced'' line 
    as one where at least 50% of the service line is being replaced. AGA 
    recommended that a ``replaced'' service line refer to a natural gas 
    service line in which the fitting that connects the service line to the 
    main is replaced or the piping connected to this fitting is replaced.
        Advisory Group--Two members recommended we use AGA's definition of 
    ``replaced'' service line.
        Service Line Customer--We proposed that a ``service line 
    customer'', the person the operator should notify, should be the person 
    paying the gas bill or where the service was not yet established, the 
    owner of the property. AGA suggested that where service has not yet 
    been established, the service line customer should be the person 
    requesting service. Two commenters suggested the person notified should 
    be the person requesting service, or where gas service exists and the 
    residence is vacant, the owner of the property. One commenter said the 
    person notified should be the builder, not the owner of the property 
    who signs for new service.
        NTSB said the proposed definition does not allow persons at risk, 
    specifically renters in new housing subdivisions, to decide whether an 
    EFV should be installed. NTSB said that because our definition limited 
    operators to notifying builders in new housing subdivisions, we should 
    require notification of both renters and the owners of the rented 
    buildings.
        Some commenters said the proposed wording could be misread to 
    suggest all customers must be notified. Commenters suggested using 
    ``each applicable customer'' and define ``applicable customer'' as 
    those customers meeting the criteria in 192.383 (a). AGA and other 
    commenters suggested adding another definition to clarify which 
    customers should be notified.
        Response--We have revised the ``replaced'' service line and 
    ``service line customer'' definitions. We have also re-written the 
    regulation for clarity, to eliminate any confusion over which gas 
    customers must be notified. NTSB's comment that both renters and owners 
    be notified would create conflict if one wanted an EFV installed and 
    the other did not. Proposed section 192.383(a)(5) is changed to section 
    192.383(b) in the final rule.
        Proposed Section 192.383(c)--(30 Day Notification and One Year 
    Implementation Requirements)--Practically all commenters expressed 
    concern about the proposed requirement that an operator notify each 
    customer thirty days before a new or replaced service line is 
    installed. They said thirty days was impractical and unduly burdensome. 
    Commenters explained that operators currently schedule and complete 
    regularly planned service line installations in less than 30 days. 
    Moreover, operators replace service lines immediately for public safety 
    and good customer service. Some commenters suggested allowing an 
    operator to establish its own criteria for when to notify. One 
    commenter said that we did not clearly state how many times the service 
    line customer should be notified.
        NTSB said the one-year implementation period is too long, and that 
    six months is more than adequate for the industry to prepare for 
    compliance. NTSB explained that EFVs are commercially available and 
    that industry associations are already developing guidance to help 
    operators draft appropriate notices.
        Advisory Group--Two members recommended a 5 to 10 day notification
    
    [[Page 5469]]
    
    period as more appropriate than the proposed 30 days.
        Response--RSPA agrees that 30 days advance notification is 
    impractical and has revised this requirement. Now an operator must 
    notify a new service line customer (single residence with service line 
    pressure not less than 10 psig) of EFV availability when that customer 
    applies for service. A customer having its service line replaced 
    (single residence with service line pressure not less than 10 psig) 
    must be notified of EFV availability when the operator determines the 
    service line will be replaced. If the customer requests installation, 
    an operator must install the EFV at a mutually agreeable date. In 
    either case, a customer has to be notified only once.
        We have kept the one-year implementation period. We disagree that a 
    six-month implementation period is adequate for operators to notify 
    customers. One year is more appropriate for operators to learn which 
    customers to notify, to draft notices, and to instruct personnel to 
    handle inquiries.
        Proposed Section 192.383(d)-(Recordkeeping)--Six commenters 
    objected to the proposal that operators keep proof that notices have 
    been sent to customers within the previous 3 years. They said that 
    maintaining a list of notified persons will be burdensome and 
    cumbersome, driving up the record keeping cost. Some commenters 
    suggested changing ``proof'' to ``evidence.''
        Advisory Group--One member argued against any record keeping 
    requirement because of the difficulty in tracking who was notified.
        Response--To check compliance, RSPA and State inspectors will need 
    to view a copy of the notice operators send customers and evidence that 
    notices have been sent to customers. This evidence may relate to the 
    overall notification process, and need not be customer-specific. For 
    example, a record showing the approximate dates notices are mailed or a 
    written procedure for the notification process would be evidence 
    notices have been sent. Therefore, we have not changed the proposed 
    record keeping requirement.
        Proposed Section 192.383(e)--(Exemptions from Notification 
    Requirements)--In the NPRM, we sought comment and information on 
    situations where an operator may not be able to notify a customer 
    before replacing a service line. Seventeen commenters responded to this 
    issue. Several commenters said that many repairs made to services to 
    repair minor damage or eliminate leaks involve replacing a short 
    section of line and not exposing the main, and should be exempt from 
    the notification rule. The majority emphasized that notification 
    requirements should not apply to emergency and short notice 
    replacements, such as when a line has to be replaced because of:
    
    --third party excavation damage
    --Grade 1 leaks, as defined in the Appendix G-192-11 of the Gas Piping 
    Technology Committee guide for gas transmission and distribution 
    systems (A leak that represents an existing or probable hazard to 
    persons or property, and requires immediate repair or continuous action 
    until the conditions are no longer hazardous.)
    --a short notice service line relocation request (a short notice 
    request from the customer or a utility to relocate the service line due 
    to, for example, a main being relocated, to prevent interference with 
    new construction, the widening of a street.)
    
        In addition, AGA and three other commenters urged us to exempt a 
    service line where the regulator/meter assembly is within 3.66m (12 
    feet) of the main. They reasoned that because third party damage on 
    shorter service lines is uncommon, an EFV will not serve any purpose.
        One operator said it would not be prudent to put an EFV in any part 
    of the system if contaminants have shown up in other areas of the 
    system. Another commenter said an operator should not have to send 
    notification if it found EFV installation impractical.
        Advisory Group--Two members recommended adopting an emergency and 
    short notice exemption. One member recommended exempting notification 
    for service lines less than 3.66m (12ft), because third party damage is 
    unlikely on short lines. One member suggested exempting installation in 
    ``impractical or infeasible'' circumstances. Another member said it was 
    unclear whether a waiver was required for a specified exemption.
        Response--We have amended the notification exemptions to 
    accommodate certain emergency and short notice situations. As explained 
    previously, although we are not requiring notification in those 
    situations, we encourage operators to make their best efforts to notify 
    customers. The consequences of any future service line failures may be 
    mitigated if an EFV is installed. We have not adopted a short line 
    exemption. We believe that because an operator is unlikely to have 
    advance knowledge of a service line's length, creating an exemption for 
    short lines would serve little purpose. While we recognize that on 
    short service lines an EFV may offer little or no protection, because 
    third party damage is unlikely, we believe the customer should decide 
    whether it wants an EFV installed. An operator may decide whether to 
    include information about short line protection.
        Although we allow an exemption when an operator has experienced 
    contaminants in the gas stream, we disagree that EFVs should not be 
    installed throughout the entire distribution system if contaminants 
    have shown up in other areas of the system. These are probably isolated 
    instances, unless the operator can demonstrate otherwise.
        RSPA believes the listed exemptions should cover most situations. 
    If in a particular instance, an operator believes it should not notify 
    customers because EFV installation would be infeasible, impractical, or 
    unreasonable, the operator may apply for a regulatory waiver.
        Comments on Rearranging Sections--Three commenters recommended we 
    rearrange sections for clarity.
        Response--RSPA has rewritten and rearranged the final rule for 
    clarity.
    
    Regulatory Analyses and Notices
    
    Executive Order 12866 and DOT Regulatory Policies and Procedures
    
        This final rule is not considered a significant regulatory action 
    under section 3(f) of Executive Order 12866 and, therefore, was not 
    subject to review by the Office of Management and Budget. The final 
    rule is not considered significant under the regulatory policies and 
    procedures of the Department of Transportation (44 FR 11034; February 
    26, 1979).
        A regulatory evaluation has been prepared based on the estimated 
    expense involved in developing and sending customer notification to new 
    and replaced single-residence service line customers.
        RSPA has determined that large and moderate-sized gas operators 
    will develop their own customer notice. This should take approximately 
    40 hours at approximately $40 an hour or a one-time cost of $1,600 per 
    company (40 hours  x  $40 per hour = $1,600). RSPA estimates in its 
    regulatory evaluation (based on analysis done for an earlier rulemaking 
    on customer-owned service lines) that there are 106 large gas operators 
    and 145 moderate-sized gas operators. Therefore, the cost to the 
    industry to develop the required notice will be a one-time cost of 
    $401,600 (251  x  $1,600).
        The cost of mailing this notice will be $0.32 plus the estimated 
    $0.1 copying
    
    [[Page 5470]]
    
    cost for a one-page notice, for a total cost of $0.42 per customer. If 
    there are 900,000 new or replaced customers annually, the cost of 
    postage for this notice is $378,000 (900,000  x  .42 mailing) per year. 
    In our draft economic evaluation, we did not account for the labor cost 
    it takes to mail the notice. One operator suggested 5 minutes per 
    notice by an employee making $11 per hour with an additional 60% for 
    fringe benefits, which calculates to $1,320,000 (900,000  x  $11  x  
    1.6  x  1\1/2\ = $1,320,000). The total cost of postage plus labor 
    would be $1,698,000 annually ($378,000 + $1,320,000 = $1,698,000).
        Assuming 10% of all notified customers were to call operators for 
    more information would result in 90,000 phone calls. Each call lasting 
    on average five minutes would amount to 7,500 hours (90,000  x  5/60 
    hrs) spent answering customer inquiries. In the draft evaluation, we 
    estimated the hourly wage for the person answering telephone inquiries 
    would be $15 an hour. One commenter suggested that the person answering 
    telephone inquiries should be an engineer. To reflect that a person 
    with more technical expertise may need to answer a customer's inquiry, 
    we increased the hourly salary estimate to $25 per hour plus benefits. 
    If the employee responsible for answering were paid $25 per hour plus 
    60% for fringe benefits, the additional cost of these conversations 
    would be $300,000 (75,000  x  $25  x  1.6) per year. The total cost to 
    the industry will be the one time cost of developing the notice, 
    $401,600, and the additional cost per year of mailing and handling 
    inquiries, $1,998,000 ($300,000 + $1,698,000 = $1,998,000).
        As discussed in the Regulatory Evaluation, the American Public Gas 
    Association (APGA), which represents municipal gas distribution 
    companies (the bulk of small operators), has agreed to assist small and 
    medium-sized operators in developing a generic EFV notification. RSPA 
    also believes that EFV manufacturers, as well as other large companies 
    and state gas associations, are likely to assist smaller gas operators 
    in developing an EFV notice. RSPA believes that, with this help, small 
    and medium-sized operators will choose to use a generic notification 
    rather than incur the cost of developing their own notice. However, 
    even with the cost of notice reproduction, mailing, and handling phone 
    inquiries as described above, we estimate that the cost of developing 
    the required notice will be minimal for small and medium-sized 
    operators.
        We considered requiring notification of the availability of EFVs to 
    all customers, not simply new and replaced customers. We rejected this 
    alternative as not being cost-beneficial for two reasons. First, the 
    cost of this rule would be an additional $5.36 million (53.6 million 
    customers  x  $.10 per copy) just for copying the notice. In addition, 
    assuming 10% of all notified customers were to telephone operators for 
    more information, that would result in 5.36 million additional phone 
    calls. Each call lasting five minutes would amount to 446,666 hours 
    (5.36 million  x  5/60 hours). If the employees responsible for 
    answering these inquiries were paid a salary of $25 per hour plus 60% 
    for fringe benefits, the additional cost of handling inquiries would be 
    $17.97 million (5.36M  x  \1/12\  x  1.6  x  $25=$17.97M) to the 
    industry. Therefore, the total cost of notifying existing customers 
    would be additional $23.33 million ($5.36M + $17.97M). Second, there 
    would be marginal safety benefit as few existing service line customers 
    would be likely to request EFV installation that could cost more than 
    $500 per service line, mainly due to the excavation costs associated 
    with such installation. Therefore, RSPA concludes that requiring 
    operators to notify all existing customers would cost significantly 
    more and would provide little additional benefit to the public.
    
    Benefits
    
        The main benefit of this regulation is that new and replaced 
    service line customers will be provided with the necessary information 
    for them to decide whether they should request that an EFV be installed 
    on their service line. Other expected benefits from this rule are 
    increased EFV use, which could reduce the fatalities, injuries and 
    property damage that can result from excavation-related incidents on 
    gas service lines.
        Although the total benefits of this rule cannot be estimated, RSPA 
    has analyzed incidents (March 1991-February 1994) involving 2 
    fatalities and 16 injuries which may have been prevented with the 
    installation of an EFV. Further, the average property damage from 30 
    reportable incidents (March 1991-February 1994) involving service lines 
    where EFV may have mitigated the accident was estimated to be $14,082 
    per incident (1993 dollars). Updating this for November 1997 dollars 
    the average property damage per incident is estimated to be $15,739 per 
    incident.
    
    Conclusion
    
        Based on the findings of this evaluation this rule should have 
    minimal economic impact on industry and the public. The regulatory 
    evaluation is available for review in the docket.
    
    Regulatory Flexibility Act
    
        The Federal Government is required to determine the impact of its 
    regulations on small entities. Based on the regulatory evaluation, RSPA 
    has determined that the rule will not have a significant impact on a 
    substantial number of small entities. Approximately 1,600 natural gas 
    distribution operators will be affected by this rule. APGA, the trade 
    association of the majority of small operators, has indicated it will 
    assist operators in preparing a notification. Additionally, EFV 
    manufacturers have also offered to assist operators. It is also likely 
    that regional gas associations and large operators will assist smaller 
    operators in developing the appropriate notification. All these actions 
    will serve to minimize the costs to small operators because small 
    operators are apt to use a generic notice created by one of these 
    groups rather than incur the expenses of developing their own notice.
    
    Paperwork Reduction Act
    
        This final rule contains information collections that have been 
    submitted for review by the Office of Management and Budget (OMB) under 
    section 3507(d) of the Paperwork Reduction Act of 1995 (Pub. L. 104-
    13). RSPA has made some adjustments to its hourly and cost paperwork 
    burden estimates based on comments it received to its draft economic 
    evaluation. If any commenters have additional concerns that have not 
    previously been submitted, they may submit their comments directly to 
    OMB.
        Interested persons are invited to comment on the collection of 
    information. Comments should address:
        (1) The necessity and utility of the information collection for the 
    proper performance of the agency's functions; (2) the accuracy of the 
    agency's burden estimates, including the validity of the methodology 
    and assumptions used; (3) ways to enhance the quality, utility, and 
    clarity of the information to be collected; and (4) ways to minimize 
    the information collection burden on the respondents, including the use 
    of automated, electronic, mechanical, or other technological collection 
    techniques.
        Administration: Department of Transportation, Research and Special 
    Programs Administration;
        Title: Excess Flow Valves: Customer Notification
        Need for Information: By notifying customers that they may have an 
    excess flow valve installed on their line at cost, some of the 
    consequences of service line
    
    [[Page 5471]]
    
    failures (fatalities, injuries and property damage) could be mitigated.
        Summary: Operators must demonstrate that they have sent the EFV 
    notification to their customers.
        Proposed Use of Information: The notification will advise customers 
    that they may request an excess flow valve be installed on their 
    service line at their own expense. Also, by keeping proof that 
    notification was sent, RSPA will be able to ascertain that operators 
    are complying with this regulation.
        Frequency: Occasionally, once for each new and renewed customer.
        Number of Respondents: 1,590.
        Estimate of Burden: 92,540 hours.
        Respondents: Natural Gas Distribution Operators.
        Estimated Total Annual Burden on Respondents: 58.2 hours (first 
    year) 51.9 hours each subsequent year.
        Comments on the information collection requirements should be 
    submitted within 30 days of the publication of this notice to: the 
    Office of Management and Budget, Office of Information and Regulatory 
    affairs, New Executive Office Building, 725 17th St., NW Washington, 
    D.C. 20503, Att.: Desk Officer RSPA. Persons are not required to 
    respond to a collection of information unless it displays a currently 
    valid OMB control number.
    
    Federalism
    
        This rule will not have substantial effects on states, on the 
    relationship between the federal government and the states, or on the 
    distribution of power and responsibilities among the various levels of 
    government. Therefore, in accordance with E.O. 12612 (52 FR 41685; 
    October 30, 1987), RSPA has determined that this rule does not have 
    sufficient federalism implications to warrant preparation of a 
    Federalism Assessment.
    
    Unfunded Mandates Reform Act
    
        This rule does not impose unfunded mandates under the Unfunded 
    mandates reform Act of 1995. It does not result in costs of $100 
    million or more to either State, local, or tribal governments, in the 
    aggregate, or to the private sector, and is the least burdensome 
    alternative that achieves the objective of the rule.
    
    List of Subjects in 49 CFR Part 192
    
        Pipeline safety, Reporting and recordkeeping requirements.
    
        In consideration of the foregoing, RSPA amends 49 CFR Part 192 as 
    follows:
    
    PART 192--[AMENDED]
    
        1. The authority citation for Part 192 continues to read as 
    follows:
    
        Authority: 49 U.S.C. 5103, 60102, 60104, 60110, and 60118; 49 
    CFR 1.53.
    
        2. Part 192 is amended by adding Sec. 192.383 to read as follows:
    
    
    Sec. 192.383  Excess flow valve customer notification.
    
        (a) Definitions. As used in this section:
        Costs associated with installation means the costs directly 
    connected with installing an excess flow valve, for example, costs of 
    parts, labor, inventory and procurement. It does not include 
    maintenance and replacement costs until such costs are incurred.
        Replaced service line means a natural gas service line where the 
    fitting that connects the service line to the main is replaced or the 
    piping connected to this fitting is replaced.
        Service line customer means the person who pays the gas bill, or 
    where service has not yet been established, the person requesting 
    service.
        (b) Which customers must receive notification. Notification is 
    required on each newly installed service line or replaced service line 
    that operates continuously throughout the year at a pressure not less 
    than 68.9 m (10 psig) and that serves a single residence. On these 
    lines an operator of a natural gas distribution system must notify the 
    service line customer once in writing.
        (c) What to put in the written notice. (1) An explanation for the 
    customer that an excess flow valve meeting the performance standards 
    prescribed under Sec. 192.381 is available for the operator to install 
    if the customer bears the costs associated with installation;
        (2) An explanation for the customer of the potential safety 
    benefits that may be derived from installing an excess flow valve. The 
    explanation must include that an excess flow valve is designed to shut 
    off the flow of natural gas automatically if the service line breaks;
        (3) A description of installation, maintenance, and replacement 
    costs. The notice must explain that if the customer requests the 
    operator to install an EFV, the customer bears all costs associated 
    with installation, and what those costs are. The notice must alert the 
    customer that costs for maintaining and replacing an EFV may later be 
    incurred, and what those costs will be, to the extent known.
        (d) When notification and installation must be made.
        (1) After February 3, 1999 an operator must notify each service 
    line customer set forth in paragraph (b) of this section:
        (i) On new service lines when the customer applies for service.
        (ii) On replaced service lines when the operator determines the 
    service line will be replaced.
        (2) If a service line customer requests installation an operator 
    must install the EFV at a mutually agreeable date.
        (e) What records are required.
        (1) An operator must make the following records available for 
    inspection by the Administrator or a State agency participating under 
    49 U.S.C. 60105 or 60106:
        (i) A copy of the notice currently in use; and
        (ii) Evidence that notice has been sent to the service line 
    customers set forth in paragraph (b) of this section, within the 
    previous three years.
        (2) [Reserved]
        (f) When notification is not required.
        The notification requirements do not apply if the operator can 
    demonstrate--
        (1) That the operator will voluntarily install an excess flow valve 
    or that the state or local jurisdiction requires installation;
        (2) That excess flow valves meeting the performance standards in 
    Sec. 192.381 are not available to the operator;
        (3) That an operator has prior experience with contaminants in the 
    gas stream that could interfere with the operation of an excess flow 
    valve, cause loss of service to a residence, or interfere with 
    necessary operation or maintenance activities, such as blowing liquids 
    from the line.
        (4) That an emergency or short time notice replacement situation 
    made it impractical for the operator to notify a service line customer 
    before replacing a service line. Examples of these situations would be 
    where an operator has to replace a service line quickly because of--
        (i) Third party excavation damage;
        (ii) Grade 1 leaks as defined in the Appendix G-192-11 of the Gas 
    Piping Technology Committee guide for gas transmission and distribution 
    systems;
        (iii) A short notice service line relocation request.
    
        Issued in Washington, D.C. on January 27, 1998.
    Kelley S. Coyner,
    Acting Administrator .
    [FR Doc. 98-2496 Filed 2-2-98; 8:45 am]
    BILLING CODE 4910-60-P
    
    
    

Document Information

Effective Date:
2/3/1998
Published:
02/03/1998
Department:
Research and Special Programs Administration
Entry Type:
Rule
Action:
Final rule.
Document Number:
98-2496
Dates:
This final rule takes effect February 3, 1998.
Pages:
5464-5471 (8 pages)
Docket Numbers:
Docket PS-118A, Amendment 192-82
RINs:
2137-AC55: Excess Flow Valve Customer Notification
RIN Links:
https://www.federalregister.gov/regulations/2137-AC55/excess-flow-valve-customer-notification
PDF File:
98-2496.pdf
CFR: (3)
49 CFR 60110
49 CFR 192.381
49 CFR 192.383