98-6719. Symposium on Process and Reform: Commission Complaint Procedures; Notice of Conference  

  • [Federal Register Volume 63, Number 50 (Monday, March 16, 1998)]
    [Notices]
    [Pages 12800-12801]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-6719]
    
    
    
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    DEPARTMENT OF ENERGY
    
    Federal Energy Regulatory Commission
    [Docket No. PL98-4-000]
    
    
    Symposium on Process and Reform: Commission Complaint Procedures; 
    Notice of Conference
    
    March 10, 1998.
        Take notice that the Federal Energy Regulatory Commission 
    (Commission) will host a forum on Monday, March 30, 1998, at 1:00 p.m., 
    888 First Street, N.E., Washington, D.C. 20426 in the Commission 
    meeting room. All interested persons are invited to attend
        This forum is the second in a series of symposia on reform of 
    regulatory processes at the Commission. The purpose of the symposium is 
    to discuss the Commission's complaint procedures in order to determine: 
    (1) How well the Commission's current complaint procedures are working, 
    (2) whether changes to the current complaint procedures are 
    appropriate, and (3) what type of changes should be made.
        The Commission has received proposals filed by the Pipeline 
    Customer Coalition (Coalition) \1\ and the Interstate Natural Gas 
    Association of America (INGAA) for expedited procedures for the 
    consideration and resolution of complaints filed with respect to 
    pipeline rates, services or practices.\2\ The Commission's complaint 
    procedures have also been the subject of comment in the context of 
    electricity regulation in the proceeding in Docket No. PL98-3-000, in 
    which the Commission held a round-table discussion on processes for 
    assuring non-discriminatory transmission services as new reliability 
    rules are developed. Proposed improvements to the Commission's 
    complaint procedures may also be applicable to the Commission's 
    regulation of oil pipelines.
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        \1\ The Pipeline Customer Coalition consists of American Iron 
    and Steel Institute, the LDC Caucus of the American Gas Association, 
    American Public Gas Association, Associated Gas Distributors, 
    Georgia Industrial Group, Independent Petroleum Association of 
    America, Natural Gas Supply Association, Process Gas Consumers, and 
    United Distribution Companies.
        \2\ Comments and Petition of the Pipeline Customer Coalition and 
    Amended Petition of the Pipeline Customer Coalition for Proposed 
    Rulemaking, and Comments and Petition of the Interstate Natural Gas 
    Association of America filed in Regulation of Negotiated 
    Transportation Services of Natural Gas Pipelines, et al., Docket No. 
    RM96-7-000, et al.
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        The Coalition's proposal was to amend the Commission's regulations 
    to require pipeline tariffs to contain an informal complaint procedure, 
    and to formalize procedures for using the Commission's Hotline. The 
    Coalition's proposal also would establish various categories of 
    complaints eligible for expedited consideration and would require the 
    Commission to abide by time deadlines depending on the type of 
    complaint and procedural mechanism chosen by the Commission. The INGAA 
    proposal, among other things, would make fewer types of complaints 
    eligible for expedited action and is designed to supplement rather than 
    replace the Commission's current regulations.
        Current Procedures. In addressing how well the Commission's current 
    complaint procedures are working, participants may comment on the 
    various ways to pursue a complaint: (1) The complaint procedures of 
    Rule 206; (2) the informal procedures in pipeline or electric utility 
    tariffs; (3) the Commission's Hotline; and (4) ADR procedures pursuant 
    to Rules 604 and 605.
        Under Rule 206 of the Commission's existing rules of practice and 
    procedure, 18 CFR 385.206, any person may file a complaint against any 
    other person alleged to be in violation of any statute, rule, order or 
    other law administered by the Commission, or for any other alleged 
    wrong over which the Commission has jurisdiction. A respondent to a 
    complaint must file an answer, unless the Commission orders otherwise. 
    Pursuant to Rule 213, the answer must be filed within 30 days from the 
    filing of the complaint or 30 days after publication of a notice of the 
    complaint in the Federal Register, if a notice is published, whichever 
    is later. Rule 206 also provides a procedure to be followed if the 
    respondent satisfies the complaint. After all pleadings are filed, the 
    regulations do not govern the further handling of the complaint.
        In addition to filing a complaint pursuant to Rule 206, there are 
    several other methods which an aggrieved party may use in order to 
    resolve a complaint. An aggrieved party can use the informal procedures 
    contained in the tariff of a pipeline or electric utility or can 
    contact the Commission's Enforcement Hotline. Many aggrieved parties 
    make it a practice of using the Hotline prior to filing a formal 
    complaint against a pipeline or electric utility.
        Finally, pipelines, electric utilities, and customers have the 
    ability to use the Commission's alternative dispute resolution (ADR) 
    procedures. Rule 604 of the Commission's Rules of Practice and 
    Procedure generally addresses alternative means of dispute resolution 
    such as settlement negotiations, conciliation, facilitation, mediation, 
    factfinding, minitrials, and arbitration, or any combination thereof. 
    Rule 605 governs the specific procedure of arbitration. Parties must 
    agree to the use of any type of ADR and must first obtain the 
    Commission's approval to use ADR.
        Scope of Discussion. The symposium will cover: (1) What types of 
    changes, if any, should be made to the Commission's complaint 
    procedures and whether changes in the Commission's regulations and/or 
    changes in the Commission's internal procedures are appropriate; (2) 
    Whether expediting the formal complaint process can be accomplished 
    only through procedural changes or whether substantive changes to 
    Commission policies are required; (3) Whether complaints should be 
    expedited based on the type of issues and, if so, what type of issues 
    could be resolved expeditiously; and (4) Can a uniform expedited 
    complaint procedure be established for both electric and pipeline 
    matters, or should separate procedures be established for electric and 
    pipeline matters?
        Other questions that may be discussed include: How is the 
    Commission's Enforcement Hotline working and are any changes required? 
    What should be the relationship between the Commission's complaint 
    process and enforcement process? Should the Commission take a more 
    active role in prosecuting complaints by, for example, allowing an 
    anonymous formal complaint process? What role can the Commission's ADR 
    rules play in resolving complaints? If the Commission develops 
    alternative complaint procedures with differing procedural steps and 
    timelines, what criteria could be used to decide which process is 
    appropriate for a particular case? For example, should the complainant 
    be able to waive certain procedures in order to obtain a decision 
    within a particular time? If the issue affects interests broader than 
    the complainant, how should that affect the procedures used?
        Procedures to Participate. In order to obtain a complete picture of 
    the current complaint process, the Commission seeks the views of all 
    segments of the gas, electric, and oil pipeline industries, as well as 
    state regulatory agencies, and members of the energy bar. The symposium 
    will be organized so that a representative cross section of views are 
    obtained.
        Written comments may be filed at any time, but should be filed 
    within 15 days after the conference. Any person who wishes to 
    participate in the discussion should submit a written request to the 
    Secretary of the Commission by March 16, 1998. The request should 
    indicate
    
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    the topic and scope of the participants planned remarks. This will 
    assist in selecting the members of each panel. A separate notice 
    organizing the symposium will be issued at a later date.
        All questions concerning the format of the conference should be 
    directed to: David Faerberg, Office of the General Counsel, Federal 
    Energy Regulatory Commission, 888 First Street, N.E., Washington, D.C. 
    20426, (202) 208-1275.
    
        By direction of the Commission.
    Linwood A. Watson, Jr.,
    Acting Secretary.
    [FR Doc. 98-6719 Filed 3-13-98; 8:45 am]
    BILLING CODE 6717-01-M
    
    
    

Document Information

Published:
03/16/1998
Department:
Federal Energy Regulatory Commission
Entry Type:
Notice
Document Number:
98-6719
Pages:
12800-12801 (2 pages)
Docket Numbers:
Docket No. PL98-4-000
PDF File:
98-6719.pdf