96-6704. Alternative Dispute Resolution  

  • [Federal Register Volume 61, Number 55 (Wednesday, March 20, 1996)]
    [Notices]
    [Pages 11433-11434]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 96-6704]
    
    
    
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    NATIONAL CREDIT UNION ADMINISTRATION
    
    
    Alternative Dispute Resolution
    
    AGENCY: National Credit Union Administration (NCUA).
    
    ACTION: Policy statement.
    
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    SUMMARY: Consistent with the Administrative Dispute Resolution Act of 
    1990, the Community Development and Regulatory Improvement Act of 1994, 
    the recommendations of the National Performance Review, and Executive 
    Order 12988, NCUA has adopted a Statement of Policy on the use of 
    alternative dispute resolution (ADR) techniques to resolve appropriate 
    disputes in a fair, timely, and cost efficient manner.
    
    EFFECTIVE DATE: March 13, 1996.
    
    FOR FURTHER INFORMATION CONTACT: Lisa Henderson, Staff Attorney, Office 
    of General Counsel, National Credit Union Administration, 1775 Duke 
    Street, Alexandria, Virginia 22314-3428, telephone (703) 518-6561.
    
    SUPPLEMENTARY INFORMATION:
    
    Background -
    
        The Administrative Dispute Resolution Act of 1990 (ADRA) encouraged 
    federal agencies to employ consensual methods of dispute resolution as 
    alternatives to litigation. Congress enacted the ADRA to reduce the 
    time, cost, inefficiencies, and contentiousness that too often are 
    associated with litigation and other adversarial dispute resolution 
    mechanisms. Although the ADRA sunset in October 1995, federal agencies 
    continue to have authority to use ADR techniques to resolve disputes.
        Support and encouragement for the use of ADR in federal agencies 
    have come from other sources. In September 1993, Vice President Gore 
    recommended that federal agencies ``increase the use of alternative 
    means of dispute resolution.'' Report of the National Performance 
    Review, Recommendation REG06 (Sept. 7, 1993).
        A year later, Congress enacted the Riegle Community Development and 
    Regulatory Improvement Act of 1994. Section 309(e) of the statute 
    requires that NCUA implement a pilot program for using ADR methods to 
    resolve: a) claims against insured credit unions for which NCUA has 
    been appointed conservator or liquidating agent; b) actions taken by 
    NCUA in its capacity as conservator or liquidating agent; and c) any 
    other issue for which the NCUA Board determines that ADR would be 
    appropriate. The statute mandates that the program: a) be fair to all 
    interested parties; b) resolve disputes expeditiously; and c) be less 
    costly than traditional means of dispute resolution, including 
    litigation.-
        On February 5, 1996, President Clinton signed Executive Order 
    12988, addressing civil justice reform. Section 1 of the Executive 
    Order directs those federal agencies and litigation counsel that 
    conduct civil litigation on behalf of the United States Government in 
    federal court to follow certain guidelines designed to promote the just 
    and efficient resolution of civil claims. The guidelines encourage 
    litigation counsel to resolve claims through informal discussions, 
    negotiations, and settlements rather than through formal court 
    proceedings. They state that it is appropriate for litigation counsel 
    to use ADR techniques to resolve claims after determining that the use 
    of a particular technique is warranted for a particular claim and will 
    materially contribute to the prompt, fair, and efficient resolution of 
    the claim. Finally, the guidelines state that litigation counsel should 
    be trained in ADR techniques to facilitate broader and effective use of 
    ADR. -
        In light of the above, the NCUA Board has adopted the following 
    policy statement.
    
    Statement of Policy on Alternative Dispute Resolution -
    
        Alternative dispute resolution is the resolution of disputes 
    through informal, voluntary consensual techniques. NCUA is committed to 
    the use of ADR as a tool to resolve disputes at the earliest stage 
    possible in an expeditious, cost effective, and mutually acceptable 
    manner. NCUA adopts this policy to express its full support for ADR and 
    to set forth a framework for the continuing and expanded use of ADR. 
    NCUA fully supports the cost-effective use of ADR, including 
    negotiation, mediation, early neutral evaluation, minitrials, use of 
    settlement judges, and other hybrid forms of ADR in appropriate 
    instances. -
        NCUA will consider ADR in any dispute in which a negotiated 
    solution is a potentially acceptable outcome. The individual at NCUA 
    who has decision-making authority in a particular matter will determine 
    whether to use ADR in the matter and which method to use. Not every 
    dispute is suitable for settlement through ADR. NCUA views ADR 
    processes as supplementary to, not a displacement of, traditional 
    adjudicative methods of resolving disputes. NCUA will engage in ADR 
    only after determining that ADR is appropriate in a particular case. -
        The factors NCUA will use to determine whether ADR is appropriate 
    in a particular case are as follows: (1) A creative solution, not 
    necessarily available in formal adjudication, may provide the most 
    satisfactory outcome; (2) The case does not involve or require the 
    setting of precedent; (3) All of the substantially affected parties are 
    involved in the proceeding; (4) Variation in outcome is not a major 
    concern; (5) The parties are likely to agree to use ADR; (6) Litigation 
    likely would be a lengthy and/or expensive process; (7) Cases of this 
    type frequently settle at some point in the process; and (8) The 
    potential for impasse is high. -
        The particular ADR method selected will depend on the specifics of 
    the case.
    
    [[Page 11434]]
    
    Mediation, which involves the use of a trained neutral third party to 
    help disputants negotiate a mutually agreeable settlement, may be 
    suitable when one or more of the following characteristics are present: 
    (1) The parties are looking for a substantial level of control over the 
    resolution of the dispute; (2) The parties have, or expect to have, an 
    ongoing relationship; (3) Communication between the parties has broken 
    down to a significant degree; (4) The legal standards for decision are 
    fairly clear, or neither party has a need to clarify them; or (5) There 
    are multiple issues to be resolved. -
        Early neutral evaluation involves using a neutral factfinder, often 
    one with substantive expertise, to evaluate the relative merits of the 
    parties' cases. This process, which can be used early on in a dispute, 
    usually involves an informal presentation to the neutral of the 
    highlights of the parties' cases or positions. The neutral provides a 
    nonbinding evaluation, sometimes in writing, which can give parties a 
    more objective perspective on the strengths and weaknesses of their 
    cases, thereby making further negotiations more likely to be 
    productive. Early neutral evaluation may be an appropriate process when 
    some or all of the following are characteristics of the dispute: (1) 
    The dispute involves technical or factual issues that lend themselves 
    to expert evaluation; (2) The parties disagree significantly about the 
    value of their case; (3) Top decision-makers of one or more parties 
    could be better informed about the real strengths and weaknesses of the 
    case; or (4) The parties are seeking an alternative to extensive 
    discovery. -
        A minitrial is a structured settlement process in which the 
    disputants agree on a procedure for presenting their cases in highly 
    abbreviated versions (usually no more than a few hours or a few days) 
    to the senior officials for each side with the authority to settle the 
    dispute. This process allows those in senior positions to see first 
    hand how their case and that of other parties play out, and can serve 
    as a basis for more fruitful negotiations. Often, a neutral presides 
    over the hearing, and may subsequently mediate the dispute or help 
    parties evaluate their cases. The procedures for minitrials are 
    developed by agreement among the parties. Minitrials can be useful in 
    cases that have some or all of the following characteristics: (1) 
    Getting important facts and positions before high-level decision-makers 
    for the parties is important; (2) The parties are looking for a 
    substantial level of control over the resolution of the dispute; (3) 
    Some or all of the issues are of a technical nature; or (4) A trial on 
    the merits would be very long and/or complex.-
        A settlement judge serves essentially as a mediator or neutral 
    evaluator in cases pending before a tribunal. The settlement judge is 
    usually a second judge from the same body as the judge who will 
    ultimately make the decision if the case is not resolved by the 
    parties. In some cases, a settlement judge may give an informal 
    advisory opinion. Settlement judges can be useful in cases that have 
    some or all of the following characteristics: (1) The case is in formal 
    adjudication; or (2) The parties have not been able to negotiate a 
    settlement on their own. -
        Common to most of the processes discussed above is the use of a 
    neutral third party. NCUA anticipates that most of the time a neutral 
    is used to resolve a dispute with an outside party, the neutral will 
    not be an employee of NCUA. Neutrals are available from other federal 
    agencies, court systems, and private companies. In all cases, the 
    particular neutral will be approved by all parties to the dispute. -
        The Community Development and Regulatory Improvement Act of 1994 
    required that NCUA's use of ADR processes: 1) be fair to all interested 
    parties; 2) resolve disputes expeditiously; and 3) be less costly than 
    traditional means of dispute resolution, including litigation. In 
    addition to those objectives, NCUA's goals in using ADR techniques will 
    be to: (1) Free up personnel and other resources; (2) Create 
    opportunities for wider ranges of creative solutions and possible 
    options; (3) Forge better relationships among disputing parties, inside 
    and outside the agency; (4) Improve communication between and within 
    parties; (5) Improve the satisfaction level of disputants with both the 
    process and substantive results of the dispute resolution process; and 
    (6) Improve the reliability of information on which decisions are 
    based. -
        In furtherance of its commitment to ADR and in response to 
    Executive Order 12988, NCUA will provide its litigation attorneys with 
    training in ADR techniques. NCUA also will provide introductory ADR 
    training to executives, managers, and supervisors so that they 
    understand what ADR is, its potential benefits, and where to go for 
    assistance. -
        This policy statement is intended only to improve the internal 
    management of NCUA in resolving disputes. It shall not be construed as 
    creating any right or benefit, substantive or procedural, enforceable 
    at law or in equity, by a party against NCUA or its employees. This 
    policy statement shall not be construed to create any right to judicial 
    review involving the compliance or noncompliance of NCUA or its 
    employees with this statement. Nothing in this policy statement shall 
    be construed to obligate NCUA to offer funds to settle any case, to 
    accept a particular settlement or resolution of a dispute, to alter its 
    standards for accepting settlements, to submit to binding arbitration, 
    or to alter any existing delegation of settlement or litigating 
    authority.-NCUA will engage in ADR only if it consents to do so. -
        NCUA hereby announces that during the period from March 13, 1996, 
    to August 13, 1997, it will conduct an ADR pilot project based on the 
    principles and objectives set forth above. Every dispute in which the 
    agency is engaged during that period will be evaluated to determine its 
    appropriateness for ADR. At the end of the period, NCUA will evaluate 
    the project to determine the effectiveness of its ADR program and 
    whether changes need to be made to improve the program. -
        NCUA welcomes and encourages input on the use of ADR and comment on 
    current and potential uses of ADR from both within and outside the 
    agency.
    
        -By the National Credit Union Administration Board on March 13, 
    1996.
    Becky Baker,
    Secretary of the Board.
    [FR Doc. 96-6704 Filed 3-19-96; 8:45 am]
    BILLING CODE 7535-01-P
    
    

Document Information

Effective Date:
3/13/1996
Published:
03/20/1996
Department:
National Credit Union Administration
Entry Type:
Notice
Action:
Policy statement.
Document Number:
96-6704
Dates:
March 13, 1996.
Pages:
11433-11434 (2 pages)
PDF File:
96-6704.pdf