98-7675. Transportation for Individuals with Disabilities  

  • [Federal Register Volume 63, Number 57 (Wednesday, March 25, 1998)]
    [Proposed Rules]
    [Pages 14560-14571]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-7675]
    
    
    
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    Part IV
    
    
    
    
    
    Department of Transportation
    
    
    
    
    
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    49 CFR Part 37
    
    
    
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    Architectural and Transportation Barriers Compliance Board
    
    
    
    
    
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    36 CFR Part 1192
    
    
    
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    Transportation for Individuals with Disabilities; Proposed Rule
    
    
    
    Americans with Disabilities Act Accessibility Guidelines for 
    Transportation Vehicles; Over-the-Road Busses; Proposed Rule
    
    Federal Register / Vol. 63, No. 57 / Wednesday, March 25, 1998 / 
    Proposed Rules
    
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    DEPARTMENT OF TRANSPORTATION
    
    49 CFR Part 37
    
    [Docket OST-1998-3648; Notice No. 98-15]
    RIN 2105-ACOO
    
    
    Transportation for Individuals with Disabilities
    
    AGENCY: Department of Transportation, Office of the Secretary.
    
    ACTION: Notice of proposed rulemaking (NPRM).
    
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    SUMMARY: The Department is proposing regulations to require the 
    accessibility of new over-the-road buses (OTRBs) and to require 
    accessible OTRB service. The proposed rules, under the authority of the 
    Americans with Disabilities Act (ADA), apply both to intercity and 
    other fixed-route bus operators and to charter/tour operators. The 
    rules would ensure that passengers with disabilities could use OTRBs, 
    which are the last major mode of surface transportation that are not 
    subject to final accessibility requirements.
    
    DATES: Comments are requested on or before May 26, 1998. Late-filed 
    comments will be considered to the extent practicable.
    
    ADDRESSES: Comments should be sent, preferably in triplicate, to Docket 
    Clerk, Docket No. OST-1998-3648, Department of Transportation, 400 7th 
    Street, S.W., Room PL-401, Washington, D.C., 20590. Comments will be 
    available for inspection at this address from 10:00 a.m. to 5:00 p.m., 
    Monday through Friday. Commenters who wish the receipt of their 
    comments to be acknowledged should include a stamped, self-addressed 
    postcard with their comments. The Docket Clerk will date-stamp the 
    postcard and mail it back to the commenter.
    
    FOR FURTHER INFORMATION CONTACT: Robert C. Ashby, Deputy Assistant 
    General Counsel for Regulation and Enforcement, Department of 
    Transportation, 400 7th Street, S.W., Room 10424, Washington, D.C., 
    20590. (202) 366-9306 (voice); (202) 755-7687 (TDD), or Donald 
    Trilling, Director, Office of Environment, Energy, and Safety, same 
    street address, Room 9222, (202) 366-4220.
    
    SUPPLEMENTARY INFORMATION: For purposes of the Americans with 
    Disabilities Act (ADA), an OTRB is ``a bus characterized by an elevated 
    passenger deck located over a baggage compartment'' (section 301(5)). 
    The Department's ADA regulation (49 CFR 37.3) repeats this definition 
    without change. OTRBs are a familiar type of bus used by Greyhound and 
    other fixed-route intercity bus carriers as well as charter and tour 
    operators.
        As provided by the ADA, the Department issued limited interim OTRB 
    regulations with its 1991 final ADA rules. The statute originally 
    provided for the Department to issue final regulations by mid-1994, 
    which would go into effect in July 1996 for larger operators and July 
    1997 for smaller operators. The Department fell behind the statutory 
    schedule. In recognition of this fact, Congress amended the ADA in 1995 
    to put the final rules into effect two years from the date of their 
    issuance (three years for small entities). The Secretary of 
    Transportation has made issuance of final OTRB rules a priority, and 
    the Department has established a schedule calling for publication of a 
    final rule by September 15, 1998. On this schedule, the rules would 
    begin to apply to larger entities in October 2000 and to smaller 
    entities in October 2001.
    
    Regulatory Activity
    
        In October 1993, the Department issued an advance notice of 
    proposed rulemaking (ANPRM) that asked a variety of questions about the 
    scope of accessibility requirements, interim service requirements, 
    operational and fleet composition issues, lavatories and rest stops, 
    training, and economic issues concerning OTRBs. Also in the autumn of 
    1993, the Department convened a public meeting at which DOT staff 
    discussed OTRB issues with representatives of the disability community 
    and OTRB industry. On various occasions, former Secretary of 
    Transportation Federico Pena, Secretary of Transportation Rodney Slater 
    and other DOT officials have met with disability community and bus 
    industry groups to discuss the issues involved.
        It is clear from the responses to the ANPRM, the public meeting, 
    and comments in meetings that the bus industry and disability community 
    hold quite different views of the course the Department should follow 
    in these regulations. The disability community believes that all new 
    OTRBs should be accessible. The bus industry believes that a ``service-
    based'' approach, involving such elements as a small pool of accessible 
    buses, alternate means of access (e.g., station-based lifts and 
    scalamobils), and on-call service. In support of its position, the 
    disability community cites the accessibility requirements of other 
    transportation provisions of the ADA, which uniformly require new 
    vehicles to be accessible, and gaps and inequalities in service that 
    they believe the industry approach would create. In support of its 
    position, the industry cites the higher costs of purchasing and 
    operating accessible vehicles, their projections that demand for 
    accessible service would be low, the economic problems of the intercity 
    bus industry, and their view that their approach is more cost-
    effective.
    
    Studies
    
        There are two principal studies of over-the-road bus accessibility 
    that the Department has considered in preparing this NPRM. The first 
    was a Congressionally-mandated study prepared in 1993 by the Office of 
    Technology Assessment (OTA), a small Federal agency (Access to Over-
    the--road Buses for Persons with Disabilities, U.S. Congress, Office of 
    Technology Assessment, OTA-SET-547 (Washington, D.C., U.S. Government 
    Printing Office, May 1993)). The second was prepared for Greyhound by 
    Nathan Associates, a consulting firm.
        On potential ridership, the OTA study presents (admittedly crude) 
    estimates that, if OTRB trip rates for disabled passengers are about 
    the same as for the general passenger population, there would be 
    180,000 annual trips on fixed-route OTRB service by wheelchairs (plus 
    another 200,000 by people using other mobility aids). Greyhound, using 
    the experience of limited accessible OTRB operations in Massachusetts, 
    Colorado, and Ontario, projects an annual demand of 13,600 trips for 
    wheelchair passengers for Greyhound.
        The OTA study takes the view that transferring a wheelchair user 
    out of his or her own wheelchair has safety and effectiveness problems, 
    and therefore concludes that, to meet the requirements of the ADA, 
    boarding assistance options must allow an individual to remain in his 
    or her own wheelchair. This could include not only lift-equipped buses, 
    but also station-based or portable lifts in combination with a door and 
    securement location for an individual's wheelchair. The Greyhound study 
    takes the position that, in addition to 75-bus pool of accessible 
    buses, the use of boarding assistance methods that involve transfers 
    from wheelchair to boarding device to vehicle seat (e.g., scalamobils 
    or station-based lifts in combination with boarding chairs) would 
    provide acceptable access for mobility-impaired passengers.
        The ADA does not authorize the Department to require accessible 
    restrooms on buses if doing so will result in the loss of seating 
    capacity. All current accessible restroom units would result in a loss 
    of seating capacity. The OTA study recognizes this fact, but
    
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    suggests that, in the absence of an accessible restroom, there must be 
    a way for mobility-impaired passengers to use rest stops on a 
    sufficiently frequent basis (OTA suggests every 1.5-2 hours). The 
    Greyhound study finds that requiring accessible restrooms would more 
    than double the costs of accessibility, compared to lift-equipped buses 
    without accessible restrooms. The Greyhound study does not address the 
    issue of rest stops, though previous industry comments have suggested 
    that requiring additional rest stops could be costly and might disrupt 
    schedules.
        The OTA study focused on the costs and benefits of OTRB 
    transportation alone. The Greyhound study also makes comparisons with 
    other modes (e.g., intercity rail and air travel), in conjunction with 
    Greyhound's argument that it should not have relatively higher costs 
    than other modes in making its system accessible.
        The foregoing discussion does not comprehensively summarize the two 
    studies, but it does illustrate the very different views of OTRB 
    accessibility, and its costs and benefits, that they take. The 
    Department's regulatory evaluation discusses the issues addressed by 
    these studies in greater detail.
    
    Scope of the Department's Legal Discretion
    
    Statutory Provisions
    
        The Department's OTRB rulemaking implements several provisions of 
    Title III of the Americans with Disabilities Act (ADA). Section 304(a) 
    sets forth the general rule that--
    
    no individual shall be discriminated against on the basis of 
    disability in the full and equal enjoyment of specified 
    transportation services provided by a private entity that is 
    primarily engaged in the business of transporting people and whose 
    operations affect commerce.
    
    Section 304(b)(1) lists four types of conduct that constitute 
    discrimination in general for all entities covered by Section 304. The 
    first, in Sec. 304(b)(1) is--
    
    the imposition or application * * * of eligibility criteria that 
    screen out or tend to screen out an individual with a disability or 
    any class of individuals with disabilities from fully enjoying the 
    specified public transportation services provided by the entity, 
    unless such criteria can be shown to be necessary for the provision 
    of the services being offered.
    
    Section 304(b)(2) adds the following to the list of actions the failure 
    to do which constitutes discrimination:
    
        (A) mak[ing] reasonable modifications consistent with those 
    required under section 302(b)(2)(A)(ii): 1
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        \1\ Discrimination includes ``a failure to make reasonable 
    modifications in policies, practices, or procedures, when such 
    modifications are necessary to afford goods services, facilities, 
    privileges, advantages, or accommodations, unless the entity can 
    demonstrate that making such modifications would fundamentally alter 
    the nature of such goods, services, facilities, privileges, 
    advantages or accommodations.''
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        (B) Provid[ing] auxiliary aids and services consistent with the 
    requirements of section 302(b)(2)(A)(iii); 2 and
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        \2\ Discrimination includes ``a failure to take such steps as 
    may be necessary to ensure that no individual with a disability is 
    excluded, denied services, segregated, or otherwise treated 
    differently than other individuals because of the absence of 
    auxiliary aids and services, unless the entity can demonstrate that 
    taking such steps would fundamentally alter the nature of the good, 
    service, facility, privilege, advantage, or accommodation being 
    offered or would result in an undue burden.''
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        (C) remov[ing] barriers consistent with the requirements of 
    section 302(b)(2)(A) 3 and with the requirements of 
    section 303(a)(2). 4
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        \3\ Discrimination includes ``a failure to remove architectural 
    barriers, and communication barriers that are structural in nature, 
    in existing facilities, and transportation barriers in existing 
    vehicles* * *used by an establishment for transporting individuals 
    (not including barriers that can be removed only through the 
    retrofitting of vehicles* * *by the installation of a* * *lift), 
    where such removal is readily achievable; and where an entity can 
    demonstrate the removal of [such] a barrier* * *is not readily 
    achievable, a failure to makes goods, services, privileges, 
    advantages, or accommodations, available through alternative methods 
    if such methods are readily achievable.''
        \4\ This section requires making alterations to existing 
    facilities ``readily accessible to and usable by'' individuals with 
    disabilities, to the maximum extent feasible.
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    Section 304(b)(3) begins the statute's specific treatment of vehicle 
    accessibility requirements. It states that discrimination includes--
    
    the purchase or lease by such an entity of a new vehicle (other than 
    * * * an over-the-road bus) * * * that is not readily accessible to 
    and usable by individuals with disabilities, including individuals 
    who use wheelchairs; except that the new vehicle need not be readily 
    accessible to and usable by such individuals if the vehicle is used 
    solely in a demand responsive system and the entity can demonstrate 
    that the system, when viewed in its entirety, provides a level of 
    service to such individuals equivalent to the level of service 
    provided to the general public. (emphasis added).
    
    As the underlined language indicates, the requirements of this 
    paragraph do not cover OTRBs. Instead, Section 304(b)(4)(A) provides 
    that discrimination includes ``the purchase or lease by such entity of 
    an over-the-road bus which does not comply with the regulations issued 
    under section 306(a)(2); and * * * any other failure of such entity to 
    comply with such regulations * * *.''
        Section 306(a)(2)(A) required the Department to issue interim 
    regulations concerning over-the-road bus service. These rules, which 
    the Department published as 49 CFR 37.169 (56 FR 45640-41; September 6, 
    1991), had to require operators to ``provide accessibility to such 
    bus'' for individuals with disabilities, except that structural changes 
    to make buses wheelchair-accessible and the purchase of boarding 
    assistance devices could not be required. The Department views this 
    provision as prohibiting the interim rules from requiring lifts on 
    buses or the acquisition of particular devices to provide accessibility 
    for wheelchair users. The interim rules consequently required boarding 
    assistance without specifying the means. The interim rules also require 
    OTRB operators to provide on-board storage of passengers' wheelchairs.
        Section 304(a)(2)(B) concerns the Department's ``final 
    requirement,'' which is to be issued after the Department studies the 
    interim regulations and the OTA study. Section 306)(a)(2)(B)(ii) 
    directs the Department to
    
    issue new regulations * * * to carry out section 304(b)(4) and 
    302(b)(2)(D)(ii) 5 that require, taking into account the 
    purposes of the study under section 305 and recommendations 
    resulting from such study, each private entity which uses an over-
    the-road bus to provide accessibility to such bus to individuals 
    with disabilities, including individuals who use wheelchairs.
    
        \5\ This section provides that discrimination includes, for 
    private entities not primarily in the business of transporting 
    people, ``the purchase or lease of an over-the-road-bus which does 
    not comply with the regulations issued under section 306(a)(2) * * * 
    and any other failure by such entity to comply with such 
    regulations.''
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    This section provides that, not later than one year after the date of 
    the OTA study, the Department must issue these final regulations. As 
    noted above, the Department fell well behind this schedule. Originally, 
    the ADA provided that the Department's final regulations would take 
    effect
    
    with respect to small providers of transportation (as defined by the 
    Secretary), 7 years after the date the enactment of this Act [i.e., 
    July 26, 1997]; and * * * with respect to other providers of 
    transportation, 6 years after such date of enactment [i.e., July 26, 
    1996]. (section 304(a)(2)(B)(iii)).
    
    In recognition of the fact that the Department did not meet the 
    statutory schedule for issuing the final rules, Congress amended 
    section 306(a)(2)(B)(3)(iii) to put the final rules into effect two 
    years from their effective date (three years for small entities).
        The ADA provides that the Department's final rules may not require
    
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    ``the installation of accessible restrooms in over-the-road buses if 
    such installation would result if such installation would result in a 
    loss of seating capacity.'' (section 304(a)(2)(C). To the best of the 
    Department's knowledge, all existing accessible restroom units would 
    result in the loss of seating capacity, so this provision effectively 
    bars the Department from requiring accessible restrooms in buses.
        The ADA specifies in some detail what the OTA study was intended to 
    accomplish. Section 305(a) said that the OTA study was to determine--
    
        (1) The access needs of individuals with disabilities to over-
    the road buses and to over-the-road bus service; and (2) the most 
    cost-effective methods for providing access to over-the-road buses 
    and over-the-road bus service, particularly for individuals who use 
    wheelchairs, through all forms of boarding options.
    
    Section 305(b) told OTA to analyze several factors:
    
        (1) The anticipated demand by individuals with disabilities for 
    accessible over-the-road buses and over-the-road bus service.
        (2) The degree to which such buses and service, including any 
    service required under sections 304(b)(2) and 306(a)(2), are readily 
    accessible to and usable by individuals with disabilities.
        (3) The effectiveness of various methods of providing 
    accessibility to such buses and service to individuals with 
    disabilities.
        (4) The cost of providing accessible over-the-road buses and bus 
    service to individuals with disabilities, including consideration of 
    recent technological and cost-saving developments in equipment and 
    devices.
        (5) Possible design changes in over-the-road buses that could 
    enhance accessibility, including the installation of accessible rest 
    rooms which do not result in a loss of seating capacity.
        (6) The impact of accessibility requirements on the continuation 
    of over-the-road bus service, with particular consideration of the 
    impact of such requirements on such service to rural communities.
    
    Legislative History
    
        The Senate and House versions of the bill that became the ADA 
    contained similar, but somewhat different, provisions concerning OTRBs. 
    The Senate bill provided that it was discrimination to purchase or 
    lease a new OTRB ``that is not readily accessible to and usable by 
    individuals with disabilities.'' (S. Rept. 101-116 at 73). This term 
    meant ``able to be entered into and exited from safely and effectively 
    used by individuals with disabilities, including individuals who use 
    wheelchairs.'' (Id.) The Senate Committee on Labor and Human Resources 
    then provided more specific guidance on what constituted a vehicle that 
    was readily accessible and usable by individuals with disabilities:
    
        Lifts, ramps, and fold-up seats or other wheelchair spaces with 
    appropriate securement devices are among the current features 
    necessary to make transit vehicles readily accessible to and usable 
    by individuals with disabilities. The requirement that a vehicle is 
    to be readily accessible obviously entails that each vehicle is to 
    have some spaces for individuals who use wheelchairs or three-
    wheeled mobility aids; how many spaces are to be made available for 
    wheelchairs is, however, a determination that depends on various 
    factors, including the number of vehicles in the fleet, seat vacancy 
    rates, and usage by people with disabilities * * * [C]onsistent with 
    these general factors, the determination of how many spaces must be 
    available should be flexible and generally left up to the provider; 
    provided that at least some spaces on each vehicle are accessible. 
    (Id. at 73-74)
    
        Senator Hatch, in a separate statement of additional views, 
    criticized the provision of the Senate bill requiring new OTRBs to be 
    ``readily accessible to and usable by'' individuals with disabilities 
    as imposing a requirement to purchase lift-equipped buses, which he 
    said would impose overly onerous costs on the private bus industry. He 
    believed that no such requirement should be imposed by Congress until 
    the results of the OTA study were available. (Id. at 102-105.)
        The House Committee on Public Works and Transportation began its 
    discussion of OTRB requirements by addressing the relationship between 
    the general nondiscrimination requirements of Sec. 304 and the vehicle-
    specific requirements of the section:
    
    The examples of discrimination contained in section 304(b) are 
    intended to address situations that are not covered in the specific 
    vehicle and system requirements * * * The general rule contained in 
    paragraph (a) and the examples of discrimination contained in 
    paragraph (b) are not intended to override the specific requirements 
    contained in the sections referenced in the previous sentence. For 
    example, an individual with a disability could not make a successful 
    claim under section 304(a) that he or she had been discriminated 
    against in the full and equal enjoyment of public transportation 
    services on the grounds that an over-the-road bus was not wheelchair 
    lift-equipped, if a lift was not required under 304(b) or 306(a)(2). 
    (H. Rept. 101-485, Pt. 1, at 39)
    
    Commenting on the regulations to be issued by DOT, the Committee added:
    
        Section 304(b)(4) requires over-the-road buses to comply with 
    the regulations issued under section 306(a)(2) and makes it 
    discrimination to purchase or lease an over-the-road-bus which does 
    not meet those requirements. Two sets of regulations will be issued 
    by the Department of Transportation under section 306(a)(2) which 
    include vehicle specific requirements for over-the-road buses. (Id. 
    at 40.)
    
        The first of these two regulations is the interim rule which the 
    Department has already issued as 49 CFR 37.169. ``While these interim 
    requirements are in effect,'' the Committee said, ``it will not be 
    considered discrimination for a private entity to purchase or lease an 
    over-the-road bus which is not wheelchair lift-equipped or to which a 
    boarding chair/ramp is not provided to board such bus.'' (Id. at 43.) 
    With respect to the second regulation, the Committee said the 
    following:
    
        Section 306(a)(2)(B) requires the Secretary of Transportation to 
    review the OTA study and issue final regulations not later than one 
    year after the submission of the study to the Secretary. The 
    regulations shall require, taking into account the purposes of the 
    study under section 305 and any recommendations resulting from such 
    study, each private entity which uses an over-the-road bus to 
    provide transportation to individuals to provide accessibility to 
    such bus to individuals with disabilities. The regulations will be 
    effective 7 years after date of enactment for small providers, as 
    defined by the Secretary, and 6 years after date of enactment for 
    other providers. The Secretary may define small providers using 
    current ICC class definitions. The extra year for compliance for 
    these providers acknowledges the increased burden that 
    implementation of some accessibility requirements could have on 
    operators with relatively small fleets. Section 306(a)(2)(C) states 
    that no regulations may require the installation of accessible 
    restrooms in over-the-road buses if such installation would result 
    in a loss of seating capacity. The term ``seating capacity'' has the 
    same meaning discussed under section 305--a reduction in the number 
    of seats in which passengers can ride comfortably. (Id. )
    
    Statements of additional views by Congressman Hammerschmidt and several 
    colleagues, and Congressman Shuster and several colleagues, praised the 
    House version of the OTRB language as representing a constructive 
    compromise acceptable to all interested parties, including the 
    disability community and the OTRB industry. (Id. at 60, 64-65.)
        The Conference Committee report described the construction of the 
    final version of these provisions the bill as follows:
    
        The Senate bill specifies that over-the-road buses must be 
    readily accessible and usable by individuals with disabilities 
    within 7 years for small providers and 6 years for other providers * 
    * * The House amendment deletes the specific obligation to make each 
    bus ``readily accessible to and usable by'' individuals with 
    disabilities at the end of the 6 or 7 year period * * * Instead, the 
    House amendment specifies that the purchase of new over-the-road 
    buses must be made in accordance with regulations issued
    
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    by the Secretary of Transportation * * *. The Senate recedes. (H. 
    Rept. 101-596 at 79.)
    
    The Congressional reports also discussed the purposes of the OTA study. 
    The House Committee made the following statements:
    
        Section 305(a) directs the Office of Technology Assessment (OTA) 
    to conduct a study to determine (1) the access needs of individuals 
    with disabilities to over-the-road bus service; and (2) the most-
    cost effective methods for providing access to over-the-road buses 
    and over-the-road bus service to individuals with disabilities 
    through all forms of boarding options. During its hearings on the 
    legislation, the Committee heard conflicting testimony on the cost 
    and reliability of wheelchair lifts or other boarding assistance 
    devices with regard to their use on over-the-road buses. Therefore, 
    before mandating these or any other boarding options in this Act, a 
    thorough study of the access needs of individuals with disabilities 
    to these buses and the cost-effectiveness of different methods of 
    providing such access is required by the Act. Section 305(b) 
    specifies which issues must be analyzed by the study, but is not 
    intended to be all-inclusive. The analysis required by the 
    legislation includes a review of accessibility issues relating to 
    vehicle-specific aspects of over-the-road buses, as well as to 
    system-wide aspects of over-the-road bus service. Both aspects of 
    over-the-road bus accessibility are included so that neither is 
    favored over the other in the organization of the study. (H. Rept. 
    101-485, Pt. q, at 40-41.)
    
    With respect to different boarding assistance options, the Committee 
    directed OTA to examine--
    
    the effectiveness of various methods of providing accessibility to 
    such buses and service to individuals with disabilities. All types 
    of methods (including the use of boarding chairs, ramps, wheelchair 
    lifts, and other boarding assistance devices) which may, or may not, 
    involve the physical lifting of a boarding assistance device should 
    be analyzed in terms of their effectiveness. (Id. at 41.)
    
    Consistent with the Senate bill's provision requiring OTRBs to be 
    ``readily accessible to and usable by'' individuals with disabilities, 
    the Senate Committee's comments on the purposes of the study had a 
    different emphasis than those of the House Committee:
    
        Section 305 of the legislation directs the Architectural and 
    Transportation Barriers Compliance Board to undertake a study to 
    determine the access needs of individuals with disabilities to over-
    the road buses readily accessible to and usable by individuals with 
    disabilities. In determining the most cost-effective methods for 
    making over-the-road buses readily accessible to and usable by 
    persons with disabilities, particularly individuals who use 
    wheelchairs, the legislation specifies that the study should analyze 
    the cost of providing accessibility, recent technological and cost 
    saving developments in equipment and devices, and possible design 
    changes. Thus, the Committee is interested in having the study 
    include a review of current technology such as lifts that enable 
    persons with mobility impairments, particularly those individuals 
    who use wheelchairs, to get on and off buses without being carried; 
    alternative designs to the current lifts; as well as alternative 
    technologies and modifications to the design of buses that may be 
    developed that will also enable such individuals to get on and off 
    over-the-road buses without being carried. (S. Rept. 101-116 at 74.)
    
    In the Conference Committee, as noted above, the Senate receded, and 
    the House provision became part of the final bill. The Conference 
    Committee report said that--
    
    the purpose of the study is revised to include a determination of 
    the access needs of individuals with disabilities, particularly 
    individuals who use wheelchairs, through all forms of boarding 
    options. The study must analyze, among other things, the 
    effectiveness of various methods of providing access to such buses 
    and service to individuals with disabilities. (H. Rept. 101-596 at 
    79.)
    
    OTA Legal Analysis
    
        In the study mandated by section 305 of the ADA, the OTA set forth 
    a view of the OTRB requirements of the statute that leaves the 
    Department relatively little regulatory discretion. OTA states that 
    ``[s]ection 304(b)(4)(A) clarifies that the exclusion of OTRBs from 
    304(b)(3) is with respect to the compliance date and specific 
    standards, not from the requirement for accessibility.'' (OTA study at 
    6.) Unlike situations in which the concept of ``undue burden'' applies, 
    OTA asserts, ``transportation services must meet accessibility 
    standards regardless of cost considerations.'' (Id.) Moreover, ``OTA 
    could find no language in the ADA stating or implying that OTRBs can be 
    held to a lesser standard than other modes of transportation, nor does 
    the ADA give guidance on promulgating such a lesser standard.'' (Id.) 
    The section 305 requirement for the OTA study is not ``an exemption or 
    retreat from the policies and goals of the ADA,'' and section 306 
    requires that ``DOT's regulations must apply specified previous 
    sections of the ADA to OTRBs and must require OTRB operators to provide 
    accessible service.'' (Id. at 6-7.)
        OTA defines an ``accessible OTRB'' as one having a level change 
    mechanism (on-board or station-based) that allows individuals to remain 
    in their wheelchairs, a sufficiently wide door to accommodate persons 
    with mobility impairments, two wheelchair securement locations, a means 
    to communicate with persons with sensory or cognitive disabilities, and 
    provisions for the use of accessible restroom facilities. (Id. at 25.) 
    OTA asserts that--
    
    [f]or fixed-route transportation systems, the ADA requires private 
    operators to install accessibility technologies when purchasing or 
    leasing a vehicle. Eventually, all scheduled fixed-route service 
    will use accessible vehicles. In the case of privately operated 
    OTRBs, there is some debate about whether DOT has the latitude to 
    promulgate regulations under a different, perhaps lesser, standard 
    of accessibility. However, the OTA expects that the same standard of 
    accessibility will be applied to all private operators of public 
    transportation within the jurisdiction of the ADA * * *Therefore, 
    OTA anticipates that ADA's standard of accessible service for fixed-
    route private operators of other public transportation systems 
    extends to fixed route service using OTRBs. In other words, to meet 
    the requirements of the ADA, all OTRBs leased or purchased for use 
    in fixed route service must be accessible.
        Charter and tour services meet the definition of demand-
    responsive systems. For demand-responsive transportation systems 
    (other than those using OTRBs or automobiles), the ADA has required 
    each private operator * * *,[w]hen purchasing a new vehicle,* * * to 
    purchase an accessible vehicle, unless the operator can show that 
    the system, when viewed in its entirety, provides the same level of 
    service to individuals with disabilities as to those without. As 
    with fixed-route service, OTA anticipates that the ADA's standard of 
    accessibility for private operators of other demand-responsive 
    transportation systems applies to demand-responsive services using 
    OTRBs * * * In other words, to meet the requirements of the ADA, 
    private operators of demand-responsive OTRB service must eventually 
    have access to enough accessible OTRBs to meet the demand. (Id. at 
    25-26, emphasis in original.)
    
    OTA also takes the view that--
    
    the ADA does not allow operators to provide accessible service 
    through the use of alternative vehicles or through reservations 
    systems used solely for persons with disabilities. For example, a 
    tour operator could not provide accessible service with an 
    accessible van that transports passengers with disabilities while 
    the rest of the tour patrons ride in an OTRB. (Id. at 26.)
    
    Views of Commenters to the DOT ANPRM
    
        Bus industry commenters argued that DOT has considerable 
    flexibility in fashioning OTRB requirements. For example, Greyhound 
    argued that the ADA tells DOT to consider ``all forms of boarding 
    options'' and the ``access needs of individuals,'' rather than binding 
    DOT to a requirement for all new accessible buses. It also asserted 
    that the portions of section 305 that direct OTA to study the economic 
    consequences of accessibility requirements, the anticipated demand for 
    accessible service, and the cost-
    
    [[Page 14564]]
    
    effectiveness of means of providing accessibility imply that DOT could 
    rely on such factors to devise a requirement other than requiring all 
    new buses to have lifts. Greyhound also pointed to the distinction 
    between the section 306 requirement of ``accessibility to such bus'' 
    and what it regards as the more stringent requirement, elsewhere in the 
    ADA, for making facilities or services ``readily accessible to and 
    usable by'' individuals with disabilities. The American Bus Association 
    expressed similar views.
        Disability community commenters took the opposite position. For 
    example, the Paralyzed Veterans of America/Consortium of Citizens with 
    Disabilities (PVA/CCD) comments said that the ``accessibility to such 
    bus'' term in section 306 demonstrated that ``Congress plainly 
    indicated its preference for judging accessibility by a vehicle 
    standard rather than a service equivalency standard.'' The Department's 
    OTRB regulations should be consistent with those for other ``private 
    primarily engaged'' operators except where the OTRB statutory language 
    differs. Moreover, OTA's findings and conclusions should be 
    ``presumptively determinative'' of the Department's regulatory 
    decisions. PVA/CCD also assert that OTRB requirements are properly 
    viewed as applying to used as well as new OTRBs. The Disability Rights 
    Education and Defense Fund (DREDF) made similar arguments, stating that 
    Congress mandated that ``each individual OTRB should be accessible,'' 
    rather than allowing a generalized service standard. In addition, DREDF 
    supported, with respect to service in the interim before all buses are 
    accessible, having a boarding chair on each bus and opposed any advance 
    notice requirements.
    
    Analysis
    
        The Department takes the position that it has substantial legal 
    discretion to devise regulations to implement the OTRB requirements of 
    the ADA. DOT could require that OTRB operators meet standards like 
    those applied to other ``private, primarily engaged'' transportation 
    providers by section 304(b)(3), but the Department is not required to 
    do so. The Department may consider both vehicle-based and service-based 
    approaches to OTRB accessibility, and may consider other factors such 
    as cost. However, the Department is also not mandated by the statute or 
    its legislative history to choose the least costly, or arguably most 
    cost-effective, approach to OTRB access.
    1. Separate Statutory Requirements
        The first reason for this conclusion is that Congress explicitly 
    separated the requirements for most ``private primarily engaged'' 
    transportation providers, set forth in section 304(b)(3), from those 
    for OTRB operators, set forth in section 304(b)(4). The former 
    requirement tells fixed route operators to purchase or lease accessible 
    new (but not used) vehicles and tells demand responsive operators to 
    purchase or lease accessible new (but not used) vehicles or ensure that 
    they can provide equivalent service to individuals with disabilities. 
    The latter requirement is simply that the purchase or lease of OTRBs 
    (with no distinction stated between new and used buses) must comply 
    with the regulations issued by DOT under section 306(a)(2).
        Had Congress wished to mandate that OTRB requirements be identical 
    with those applying to other ``private primarily engaged'' 
    transportation providers, Congress could simply have included OTRBs 
    under the requirements of section 304(b)(3), perhaps with an effective 
    date delayed until 1996/97. Instead, Congress specifically said that 
    section 304(b)(3) requirements apply to vehicles ``other than * * * an 
    over-the-road bus'' and assigned to the Department responsibility for 
    devising OTRB requirements.
    2. Different Accessibility Language
        The second reason is that Congress intentionally chose different 
    language to express the accessibility requirements for OTRB operators 
    and other ``private primarily engaged'' providers, respectively. As 
    noted above, section 306(a)(2) provides that the Department's 
    regulations must require ``each private entity which uses an over-the-
    road bus to provide accessibility to such bus to individuals with 
    disabilities, including individuals who use wheelchairs.'' Disability 
    group comments asserted that the ``accessibility to such bus'' language 
    should be understood to require that each OTRB must be an accessible 
    bus (e.g., have the accessibility features identified by OTA).
        While this language does lend some support to the idea that 
    Congress intended buses to be accessible, it differs from language 
    Congress used elsewhere in the ADA (e.g., section 304(b)(3)), where 
    Congress required that a vehicle be ``readily accessible to and usable 
    by'' individuals with disabilities. This latter phrase clearly refers 
    to a vehicle that has accessibility features of the kind cited by OTA 
    or required by 49 CFR Part 38. By using a different term, 
    ``accessibility to such bus,'' Congress at least left open the 
    possibility of accessibility being provided by other means.
    3. Intent of OTA Study
        The third reason for the Department's conclusion concerning its 
    discretion flows from an analysis of the ADA's language and legislative 
    history concerning the OTA report. Section 306(a)(2)(B)(ii) tells the 
    Department to consider not only the recommendations of the OTA study 
    but also its ``purposes.'' The House legislative history said that one 
    important purpose, to be achieved before mandating any particular 
    boarding options, was to study ``the access needs of individuals with 
    disabilities to these buses and the cost-effectiveness of different 
    methods of providing such access.'' (H. Rept. 101-485, Pt. 1, at 40-
    41). Specifically, the study was to review both ``vehicle-specific 
    aspects of over-the-road buses * * * [and] system-wide aspects of over-
    the-road bus service. Both aspects * * * are included so that neither 
    is favored over the other in the organization of the study.'' (Id.) All 
    types of methods (including boarding chairs, lifts, ramps, and others) 
    were to be considered. While the Senate legislative history had a 
    stronger (though not exclusive) focus on the use of lift technology, 
    the Conference Committee language states that all forms of boarding 
    options and access to buses and bus service were to be analyzed by the 
    study.
        Since Congress intended OTA to study and make recommendations 
    concerning these matters, it is fair to infer that DOT, mandated to 
    take the purposes and recommendations of the study into account, is 
    entitled to consider the same factors and options in its rulemaking. 
    The same point applies with respect to other matters that Congress told 
    OTA to study, such as the demand for accessible OTRB service, the cost 
    of providing accessible OTRBs and OTRB service, and the impact of 
    accessibility requirements on the continuation of OTRB service, 
    particularly in rural areas. Nothing in the statute or the legislative 
    history requires that any of these factors be emphasized to the 
    exclusion of others.
    
    Policy Basis for Proposed Rule
    
        We view the way that the Department uses its considerable legal 
    discretion to shape this proposed regulation as being primarily a 
    policy decision about what is necessary to ensure that individuals with 
    disabilities, including wheelchair users, can realize the rights to 
    nondiscriminatory treatment guaranteed them by the ADA and can 
    effectively
    
    [[Page 14565]]
    
    use OTRB buses and service. In the Department's view, it is necessary, 
    to achieve these goals, to ensure that passengers who use wheelchairs 
    can ride, board, and disembark from OTRBs while using their own 
    wheelchairs.
        Approaches not permitting passengers to remain in their own 
    wheelchairs involve a minimum of four transfers on each trip (not 
    counting rest or intermediate stops)--from wheelchair to boarding chair 
    or device, and from boarding chair or device to vehicle seat, at the 
    start of the trip, with the process reversed at the end of the trip. 
    This increases the probability of discomfort, indignity, and injury, 
    compared to a trip that does not involve transfers.
        Moreover, wheelchairs used by disabled passengers are often quite 
    different from one another, reflecting the individual needs of their 
    users. Vehicle seats are uniform, and consequently do not provide the 
    same comfort and support as the passenger's own wheelchair. This can 
    have health and safety implications for mobility-impaired passengers.
        Many mobility-impaired passengers use electric wheelchairs. Many 
    such chairs are large and heavy. Others are of the ``scooter'' type. It 
    is likely that most electric wheelchairs will not fit into bus luggage 
    compartments. Based on experience in the airline industry, the process 
    of stowing and retrieving electric wheelchairs carries a significant 
    risk of damage to the expensive devices. Bus service to passengers who 
    use electric wheelchairs cannot be effective if transportation for the 
    wheelchairs is unavailable.
        Because accessible lavatories reduce seating capacity, the 
    Department will not propose requiring them in OTRBs. This creates fewer 
    problems for passengers if the buses are accessible. If passengers are 
    seated in their own wheelchairs in lift-equipped buses, they can 
    readily get on and off the bus at rest stops. If not, then four more 
    transfers, and potential schedule disruptions, would be involved in 
    allowing wheelchair users to take advantage of rest stops.
        The bus industry has proposed meeting these objectives primarily 
    through having a number of accessible OTRBs in a pool, available to 
    disabled passengers who make reservations 48 hours in advance (similar 
    to Option 3, summarized below). The industry asserts that such an 
    arrangement could provide lift-equipped bus service to all passengers 
    needing it, in a less costly and more cost-effective fashion (i.e., 
    with a considerably lower cost per stimulated trip). The Department's 
    regulatory assessment, summarized below, displays the Department's 
    estimates of the cost differences among options. The industry also 
    asserts that this kind of service could become effective more rapidly 
    than a requirement to make all new buses accessible, since it would 
    take 12 years to move to full fleet accessibility.
        Pooling and advance reservation systems have some merit, as they 
    allow carriers to make more efficient use of the accessible buses they 
    have to provide transportation to passengers with disabilities. Indeed, 
    the proposed rule contemplates charter/tour operators using pooling 
    arrangements. It also contemplates using pooling arrangements in fixed 
    route service as an interim measure to provide accessible 
    transportation in the years before fleets become fully accessible.
        With respect to fixed route services, however, the drawback to 
    pooling/advance reservation systems is one of equal treatment. This is 
    a matter of significance in a rule implementing a nondiscrimination 
    statute. While reservation service is available to passengers for fixed 
    route service in many instances, fixed route OTRB passengers generally 
    are not required to make reservations. Requiring disabled passengers to 
    make reservations on a permanent basis falls short of providing equal 
    conditions of service for disabled passengers, who may want to travel 
    on short notice as much as other passengers. It also increases the 
    probability of administrative error interfering with passengers' travel 
    plans. While we understand the view of the industry that it is 
    preferable, for cost-related reasons, to rely on on-call service with 
    48-hour advance reservations required, we find it difficult to 
    reconcile this requirement with the ADA's nondiscrimination mandate.
        Requiring all new buses to be lift-equipped is consistent with the 
    requirements for all other modes of transportation under the ADA (e.g., 
    all new fixed-route transit buses; all new rapid, commuter, and 
    intercity rail cars; and all new full-size fixed-route private buses 
    other than OTRBs are already required to be accessible). We believe 
    that there is considerable merit in proposing requirements that 
    parallel the requirements of other portions of the ADA.
        The Department is not persuaded, however, that the intermodal cost 
    comparisons put forward in the Greyhound study are germane. The ADA 
    imposes accessibility requirements on each mode independently (e.g., 
    urban mass transit bus and rail, intercity rail) without making any 
    statement that relative burdens somehow must be equalized across very 
    different types of transportation. In particular, Greyhound's 
    comparison between intercity bus and airline service overlooks the fact 
    that FAA safety regulations concerning seats and seat anchorages 
    preclude disabled passengers from remaining in their own wheelchairs 
    aboard aircraft. The Department's Air Carrier Access Act rules involve 
    assisted boarding and transfers out of passengers' own wheelchairs 
    because safety requirements peculiar to aviation leave no better 
    accessibility option available. Where better options are available, as 
    they are for OTRBs, it is difficult to argue that they should not be 
    used.
        The Department has paid careful attention to the cost and demand 
    data presented in the OTA and Greyhound studies. There is no question 
    that requiring new accessible buses is a costlier option than the 
    pooling/transfer alternatives suggested by the Greyhound study (though 
    the costs of the proposed provisions, as estimated by the regulatory 
    assessment, do not appear to impose an undue financial burden on the 
    industry). In the context of the ADA, however, cost determinations, 
    standing alone, are not necessarily determinative. The statute does not 
    provide that the Department is compelled to meet the needs of disabled 
    passengers in ``a cost-effective manner.'' Cost-effectiveness is one of 
    the considerations that OTA was directed to study, and which the 
    Department is taking into account, but the statute does not mandate 
    that cost-effectiveness considerations trump all others in determining 
    how to make bus travel accessible.
        We are concerned that the Greyhound study appears to confuse cost-
    effectiveness with profitability (i.e., it identifies as cost-effective 
    only those options that result in a net surplus to the company). The 
    study also bases its conclusions about cost-effectiveness on very low 
    demand estimates drawn from a few, scattered systems that require 
    advance notice and do not offer connectivity to the national 
    transportation network that Greyhound provides other customers. While 
    OTA demand estimates may err on the side of generosity, the Greyhound 
    estimates may err on the side of conservatism.
        The Department will continue to consider costs as it decides, after 
    reviewing comments, what to require in a final rule. The Department 
    remains open to considering options other than the one it is proposing. 
    However, the Department believes, at this time, that the following 
    provisions would most appropriately implement the
    
    [[Page 14566]]
    
    nondiscrimination requirements of the ADA.
    
    Description of the Proposed Rule
    
        The NPRM would create a new subpart of the Department's ADA rule 
    (49 CFR Part 37, Subpart F). Proposed Sec. 37.111 would restate the 
    statutory compliance dates of two years for larger carriers and three 
    years for smaller carriers. If the final regulation is published on the 
    Department's target date of September 15, 1998, then the rule would 
    begin to apply to larger carriers in October 2000 and to smaller 
    carriers in October 2001. We propose to distinguish between larger and 
    smaller carriers based on the class into which the carrier falls. Class 
    I carriers (i.e., passenger carriers with gross annual transportation 
    operating revenues of $5 million or more, as provided in Surface 
    Transportation Board regulations found in 49 CFR 1249.3, including the 
    ``deflator'' provision of those rules) would be viewed as larger 
    carriers. Everyone else would be regarded as a smaller carrier. We 
    would add an item to the definitions section of the rule incorporating 
    this distinction.
        Section 37.112 states the basic requirement of the proposed rule. 
    Beginning on the dates mentioned above, fixed route carriers (``private 
    entities primarily engaged in providing transportation to people'') 
    would have to ensure that new OTRBs they receive are accessible. By an 
    accessible bus, we mean one that meets the OTRB requirements we are 
    proposing to add to 49 CFR part 38. The Part 38 requirements are 
    identical to the proposed OTRB guidelines being promulgated by the 
    Access Board, and include on-board lifts and wheelchair securement 
    locations. It should be noted that, while these guidelines include 
    information about accessible restrooms, the Department is not proposing 
    to require accessible restrooms on OTRBs, since existing accessible 
    restrooms would result in a loss of seating capacity.
        We call commenters' attention to the fact that all new OTRBs 
    received by entities after the applicability date would have to be 
    accessible. In the 1990 ADA rule for mass transit, the Department 
    provided that all new transit buses ordered after the effective date 
    had to be accessible. We propose to handle this issue differently in 
    this rule because OTRB operators have 2-3 years from the effective date 
    of a final regulation before accessibility requirements fully apply. 
    The transit rules began to apply 30 days from the issuance of the rule. 
    Unlike the transit operators, OTRB operators will have plenty of time 
    to place orders for accessible vehicles well in advance of the 
    application date.
        As in the case of other operators covered by the ADA ``private 
    primarily'' rules, OTRB operators would not have to ensure that used 
    buses were accessible. Nor would they be required to retrofit vehicles. 
    While the Department has the legal discretion to impose such a 
    requirement with respect to OTRBs, requiring either the purchase of 
    accessible used vehicles (which will not be available in large numbers 
    for some years) or retrofitting (a costly procedure on a bus which has 
    consumed part of its expected useful life) would be too costly and 
    unnecessarily inconsistent with the ADA's requirements in similar 
    contexts. However, as in other parts of the ADA rule, proposed 
    Sec. 37.118 would require remanufactured buses to be made accessible.
        Demand-responsive carriers (e.g., charter/tour operators) who 
    obtain new buses would also have to obtain accessible buses, unless and 
    until they fully meet the fleet and service requirements of 
    Secs. 37.114-37.115, discussed below. This parallels the accessible 
    vehicle or equivalent service scheme of other ADA requirements for 
    demand-responsive service.
        Proposed Sec. 37.113 is a fleet accessibility requirement for fixed 
    route operators. It would require each large operator to ensure that, 
    within 6 years from the applicability date of the rule (e.g., October 
    2006), half its OTRBs were accessible. All its OTRBs would have to be 
    accessible within 12 years (e.g., October 2012). The 6- and 12-year 
    time frames are based on information in the Greyhound study that 
    Greyhound replaces \1/12\ of its fleet per year. (For cost analysis 
    purposes, the Department is using an 11-year fleet replacement period 
    for the entire industry.) The Department seeks comment on the best 
    number of years to include for this purpose (e.g., would 4 and 10 years 
    be better, given the 2-3 years carriers have available before the 
    effective date of the rule?). In addition to being consistent with 
    existing industry practice, this provision is intended to provide a 
    disincentive to carriers obtaining large numbers of inaccessible buses 
    in the time between now and the applicability date of the rules or to 
    deferring purchases of accessible OTRBs until much later in the 
    process, either of which would postpone full fleet accessibility.
        One alternative that has been suggested to a fleet accessibility 
    time frame is a requirement that companies retrofit any inaccessible 
    OTRB obtained between the effective date of the final rule and the 
    applicability date to the company (e.g., between October 1998 and 
    October 2000 for large operators). This would also be a disincentive to 
    purchasing large numbers of inaccessible OTRBs in the interim, but 
    would potentially be more costly and would not address the issue of 
    deferred purchases of accessible vehicles. We seek comment on this and 
    other alternatives.
        The NPRM proposes an important exception to the fleet accessibility 
    rule. If small operators did not obtain enough new buses to replace 50 
    percent of their fleet in 6 years or all of their fleet in 12, they 
    would be excused from this requirement. This exception is proposed in 
    light of the practice of many smaller operators of obtaining most or 
    all of their vehicles used. Absent the proposed exception, these 
    companies would have to buy new buses or retrofit used buses to meet 
    the fleet accessibility requirement. The exception will allow these 
    operators to continue their existing procurement practices, thereby 
    reducing potential economic burdens on small entities. Their fleets 
    will become accessible in later years when their sources of used buses 
    have fleets consisting of accessible vehicles. In the meantime, they 
    would have to meet interim service requirements (see proposed 
    Sec. 37.116).
        Demand-responsive operators would also have a fleet accessibility 
    requirement (proposed Sec. 37.114). These operators would have to 
    ensure that 10 percent of their fleets are accessible within two years 
    of the applicability date of the rule to them. The Department seeks 
    comment both on the fleet accessibility percentage and the time frame. 
    Again, there would be an exception for small operators who did not 
    obtain enough new buses in the two year period to replace 10 percent of 
    their fleets.
        Proposed Sec. 37.115 sets forth a service requirement for demand-
    responsive operators. Beginning two years after the applicability date 
    of the rule to an entity, the entity would have to ensure that a 
    disabled passenger who asked for service in an accessible OTRB would 
    get it. The operator could ask for 48 hours' advance notice. Advance 
    notice is less onerous in a charter/tour situation, for which most 
    passengers book seats in advance. For example, suppose a small 
    Baltimore charter/tour operator has 20 buses. By October 2005, the 
    operator may well have two accessible OTRBs in its fleet. When the 
    operator is running a trip to Atlantic City, a mobility-impaired 
    passenger who calls 48 hours in advance will have to receive service
    
    [[Page 14567]]
    
    in an accessible OTRB. If the operator does not have an accessible 
    OTRB, or one of its own is not available at the time , the operator 
    would obtain an accessible OTRB from a pool or a sharing arrangement 
    with other operators. The Department seeks comment on whether it is 
    realistic to assume that pool arrangements are practicable, 
    particularly for small operators.
        Section 37.116 concerns interim service, which operators would have 
    to provide in the years before they had fully implemented all their 
    accessibility requirements. The section would work as follows. From the 
    effective date of the rule (e.g., October 1998) until the applicability 
    date of accessibility requirements to operators (e.g., October 2000 or 
    2001, depending on the size of the operator), the existing interim 
    service requirements of Sec. 37.169 would continue to apply to 
    operators. In the two-year period beginning with that applicability 
    date (e.g., October 2000-October 2002 for a large operator), operators 
    would to continue to comply with existing Sec. 37.169, unless they had 
    already complied with all of its permanent accessibility requirements. 
    Section 37.169 would be phased out for large operators four years after 
    the effective date of this rule and for small operators five years 
    after the effective date of this rule (e.g., October 2002 or 2003, 
    respectively).
        By two years from the applicability date of the rule (e.g., October 
    2002 for large operators) demand-responsive operators would be required 
    to meet their permanent requirements of 10 percent accessible buses in 
    their fleets plus providing on-call accessible bus service on 48 hours' 
    advance notice. Since it will take fixed-route operators longer to 
    acquire enough buses to have a fully accessible fleet, they would have 
    to meet a continuing interim service requirement. Beginning in 2002, 
    large operators would have to provide on-call accessible bus service on 
    48 hours' advance notice until such time as their fleets became fully 
    accessible. The requirements for small operators would be the same, but 
    they would start a year later.
        So far, the rule has focused on private entities primarily in the 
    business of transporting people. Proposed section 37.117 concerns 
    private entities not primarily in this business. The rules parallel 
    other ADA transportation requirements. Operators providing fixed route 
    service, when they get new buses, must get accessible buses 
    (paralleling the requirements for ``private not primarilies'' in the 
    ADA and DOT's regulations, this requirement applies to all buses an 
    operator obtains, not just new buses). Demand responsive operators, 
    when they get new buses, must either get accessible buses or ensure 
    that they can provide equivalent service. ``Private not primarilies'' 
    would not have fleet accessibility or interim requirements.
        Proposed Sec. 37.119 concerns the issue of intermediate and rest 
    stops. This issue arises on both fixed route and demand-responsive 
    service. The NPRM proposes that, when an accessible OTRB makes a rest 
    or intermediate stop, a mobility-impaired passenger will have a chance 
    to take advantage of the stop the same as other passengers, through the 
    use of the lift to leave and re-enter the bus. The situation is more 
    problematic when an inaccessible OTRB is involved. We propose that a 
    mobility-impaired passenger will have the chance to use the rest stop, 
    with the driver's assistance in leaving and re-entering the vehicle, to 
    the extent feasible, without unreasonably delaying the trip. That is, 
    if getting a portable lift out of the baggage compartment, doing four 
    transfers, using the facilities, and reversing the process takes so 
    long that the schedule is seriously disrupted, the operator could 
    decline to provide the service. This clearly presents problems to 
    disabled passengers, especially given the absence of on-board 
    accessible restrooms, which is one of the reasons we believe that 
    accessible buses are a superior long-term solution.
        We seek comments on two matters concerning rest stops on trips 
    provided by inaccessible buses. First, should the ability of an 
    operator to decline to provide rest stop service to a passenger on the 
    basis of delay apply only to express trips, where the effects of delay 
    would be most detrimental? Second, how long a delay should be regarded 
    as unreasonable, such that an operator could decline to provide the 
    service to passengers with disabilities?
        Proposed Sec. 37.120 would make applicable to OTRB operators the 
    training, service and lift maintenance requirements that apply to other 
    forms of bus service. The Department seeks comments whether any 
    provisions should be added, deleted, or changed. With respect to 
    training, the training requirements section of the Department's 
    existing ADA rule (49 CFR Sec. 37.173) requires all transportation 
    providers to ensure that their personnel are trained to proficiency to 
    operate vehicles and equipment safely and properly and safely and 
    properly assist passengers with disabilities. This requirement would 
    apply to carriers using OTRBs with respect to all equipment and 
    services provided for under the proposed rule. The Department's cost 
    estimates for this NPRM include the costs of this training. The 
    Department seeks comment on whether any additional or more specific 
    training or service requirements should be added concerning OTRBs. For 
    example, should there be any requirements concerning how OTRB operators 
    should provide service when the number of wheelchair users seek to 
    travel on a particular trip exceeds the number of wheelchair locations 
    on the bus?
        The Access Board and the Department elsewhere in this issue of the 
    Federal Register are also publishing proposed accessibility guidelines 
    for OTRBs. They would become part of 49 CFR part 38, the Department's 
    accessibility rules that accompany the DOT ADA rule. One issue on which 
    we seek comment is whether, if a bus meets the requirements for 
    wheelchair locations and an entry door accessible to wheelchair users 
    but does not have an on-board lift, it is appropriate to regard the bus 
    as accessible if it will always be used only for trips between stations 
    that are equipped with station-based lifts that will accommodate 
    passengers' own wheelchairs.
    
    Regulatory Analyses and Notices
    
        This is a significant regulatory proposal under Executive Order 
    12866 and the Department's Regulatory Policies and Procedures, both 
    because of its cost impacts on the industry and the strong public 
    interest in accessibility matters. The Department has prepared a 
    regulatory evaluation to accompany the NPRM, which we have placed in 
    the docket for the rulemaking. The Office of Management and Budget 
    (OMB) has reviewed this NPRM.
        In considering what to propose in this NPRM, the Department 
    considered three basic options for fixed route service. These options 
    are discussed in detail in the regulatory evaluation. The following are 
    summaries of these options and their overall costs. The costs for each 
    option include the costs for the proposed accessibility requirements 
    for demand-responsive systems, but all the variance among the options 
    is accounted for by differences among the fixed route options.
    
        1. Accessible OTRBs--All new OTRBs must be accessible. Fleets of 
    large fixed route carriers must be 50% accessible within 6 years and 
    100% accessible within 12 years. Used buses do not have to be 
    accessible. Small carriers do not have fleet accessibility 
    requirements. Since many small carriers buy primarily used buses, 
    this means that their fleets would not become accessible until 
    accessible used buses became widely
    
    [[Page 14568]]
    
    available in the market. Interim service that makes accessible OTRBs 
    available on 48 hours' notice is required beginning after two years. 
    The estimated total cost of this option ranges from $349.7 to $470.9 
    million over 22 years (net present value over 22 years is $203.6-
    $261.4 million). The difference between the high and low ends of the 
    range is determined principally by whether operators choose to 
    obtain less or more expensive lifts.
        2. Station-Based Lifts Only--This option is similar to the 
    following option, except that there is no accessible OTRB or on-call 
    service requirement. It provides less service than other options and 
    has a lower cost. The estimated total cost is $62.2 million over 22 
    years (net present value over 22 years is $22.7 million).
        3. Station-Based Lifts with On-call Accessible Buses--Service 
    would be provided through station-based lifts or other appropriate 
    technology for 50% of a carrier's boardings within 2 years and 80% 
    within 7 years. Within two years, 15% of a large carrier's fleet 
    would have to be accessible. Beginning in two years, carriers would 
    have to provide service in accessible buses, on 48 hours' notice, to 
    passengers who could not be served adequately by a station-based-
    lift system. To make such a system work for small intercity 
    carriers, especially those who did not yet have accessible buses of 
    their own, there would have to be pooling arrangements among 
    carriers. The estimated total cost is $152.9 million over 22 years 
    (net present value over 22 years is $92.5 million).
    
        The following table displays the annual aggregate costs (discounted 
    and annualized) of each of the three fixed route options, expressed in 
    millions of year 2000 dollars. Again, the costs for each option include 
    the costs for the proposed accessibility requirements for demand-
    responsive systems, but all the variance among the options is accounted 
    for by differences among the fixed route options.
    
    ----------------------------------------------------------------------------------------------------------------
                               Option                               1 (high)     1 (low)         2         3 (low)  
    ----------------------------------------------------------------------------------------------------------------
    Gross Costs.................................................        45.20        39.07        16.23        18.72
    Increased Revenues..........................................        19.90        19.90        11.00        14.11
    Net Costs...................................................        25.30        19.17         5.23         4.61
    ----------------------------------------------------------------------------------------------------------------
    
    A number of points of explanation are needed to understand this table. 
    ``Gross costs'' include equipment (e.g., lifts on buses) and training, 
    as well as the costs of seating capacity lost when wheelchair users 
    travel on bus trips that are within three persons of being filled to 
    capacity. ``Increased revenues'' include the revenue generated by 
    stimulated trips taken by disabled passengers and their friends or 
    family. ``Net costs'' are the difference between the two. It should 
    also be noted that the costs stated for Options 2 and 3 cover only 
    intercity fixed route services and do not include the local fixed route 
    services that are included under Option 1.
        As noted elsewhere in this preamble, there is a great deal of 
    uncertainty about the amount of demand that would be stimulated by 
    accessible OTRB service. We believe that Option 2 would generate 
    significantly fewer trips than Option 1. For purposes of our analysis, 
    we have assumed that Option 2 would generate only 25 percent as many 
    trips as would be realized with a system of all lift-equipped buses, 
    and we have projected the revenues accordingly. We believe that it is 
    even more difficult to predict--or even assume--that Option 3 would 
    generate a particular percentage of the demand stimulated by a system 
    of all life-equipped buses. Consequently, the increased revenue figure 
    found in the table for Option 3 ($13.85 million) represents the 
    stimulated demand (about 70 percent of demand generated if all buses 
    are lift-equipped) that would be necessary for increased revenue to 
    break even with fixed route accessibility costs. We do not know whether 
    Option 3 would succeed in obtaining this percentage of demand generated 
    by a system of all lift-equipped buses, however.
        Another way of comparing costs is on the basis of cost per 
    stimulated trip. The following table displays, in millions of year 2000 
    dollars, the gross and net annualized costs for additional each trip 
    generated by each of the options. The notes about the previous table 
    apply to this table as well.
    
    ----------------------------------------------------------------------------------------------------------------
                               Option                               1 (high)     1 (low)         2         3 (low)  
    ----------------------------------------------------------------------------------------------------------------
    Gross Cost..................................................        53.49        46.24        27.92        27.81
    Net Cost....................................................        29.95        23.55         8.99         6.84
    ----------------------------------------------------------------------------------------------------------------
    
    It should be noted that, if the costs of accessibility are spread over 
    all trips made by OTRB passengers, rather than only over stimulated 
    trips, the per trip costs are much smaller, in the area of $.35 per 
    trip.
        The NPRM proposes the first option, since it is does the best job 
    of providing meaningful accessibility and avoiding discriminatory 
    treatment of passengers with disabilities. In the Department's view, 
    the costs of the first option, while higher than the other two options, 
    are not so great as to impose undue or unreasonable burdens on bus 
    operators. The Department will consider comments concerning all the 
    options, and others which commenters may wish to suggest, as we work 
    toward a final rule. In addition, in the period between the issuance of 
    the final rule and the compliance dates for carriers, the Department 
    will be willing to consider suggestions for modification of whatever 
    option is chosen if it appears that fully satisfactory, but different, 
    arrangements are in place to meet the travel needs of passengers with 
    disabilities in a nondiscriminatory manner.
        In terms of the Regulatory Flexibility Act, this proposal is likely 
    to have a significant economic impact on a substantial number of small 
    entities. We have incorporated a Regulatory Flexibility Analysis into 
    the regulatory evaluation. Briefly, we would point out that the 
    additional year's phase-in time provided by statute and the small 
    entity exception to the fleet accessibility requirement should reduce 
    the burdens of the proposed rule on small operators.
        In order to assist the Department's analysis of the costs and 
    benefits of various options for accessible OTRB service at the final 
    rule stage, particularly--though not solely--for small entities, the 
    Department requests that commenters provide information on the 
    following questions:
    
        (1) What is the level of ridership for local fixed route and 
    small intercity operators? For charter/tour operators? What are the 
    average fares for these services?
        (2) How much price elasticity is there for bus purchases by 
    small operators? That is, if an accessible bus costs a given amount 
    more than an inaccessible bus, how many fewer buses are small 
    operators likely to acquire?
    
    [[Page 14569]]
    
        (3) How much price elasticity is there for small operators with 
    respect to fares? That is, will acquisition of accessible buses 
    cause small operators to raise their fares a given amount? If so, 
    what effect will this have on ridership?
        (4) Is there additional information about maintenance and repair 
    costs to small operators for used accessible OTRBs they obtain that 
    the Department should take into account?
        (5) Is there information about patronage, load factors, and 
    average fares, as well as information on the number of buses in 
    charter/tour service, for each part of the OTRB industry?
        (6) What is the proportion of new vs. used buses acquired by 
    companies in each part of the OTRB industry?
        (7) How would the proposed bus pooling arrangements work, either 
    in demand responsive service as this NPRM proposes or in fixed-route 
    service as in Option 3 above? Where would the buses come from? Would 
    small carriers receive buses on reasonable terms and in a timely 
    fashion?
        (8) Is the experience of public mass transit service with 
    respect to usage of buses by persons with mobility impairments 
    relevant to projecting stimulated demand for over-the-road bus 
    service, or is the analogy too tenuous to support any inferences 
    from one mode to another? The Federal Transit Administration does 
    not receive reports on bus usage by people with mobility 
    impairments; is it available from other sources?
        (9) Is there any data from which it would be possible to draw 
    inferences about the demand that would be stimulated by Option 3 (15 
    percent of fleets consisting of accessible buses, with 48-hour on-
    call service) vs. Option 1 (all new fixed route buses accessible)? 
    Stated another way, is there a basis for estimating how much 
    additional demand would be generated under Option 1, compared to 
    Option 3?
    
        We note that the class of small operators (i.e., all who are not 
    Class I carriers) does not directly reference the Small Business 
    Administration (SBA) size standards that include most or all OTRB 
    operators (i.e., major group 41 in the SBA size standards found in 13 
    CFR Part 121). The standards are substantively very close to one 
    another. The break points between small and large operators for the 
    Class I and the SBA definitions are, respectively, $5.3 million and $5 
    million in annual revenues. The Department seeks comment on these 
    alternative standards.
        This NPRM does not contain information collection requirements 
    requiring OMB review under the Paperwork Reduction Act.
    
    List of Subjects in 49 CFR Part 37
    
        Buildings and facilities, Buses, Civil rights, Individuals with 
    disabilities, Mass transportation, Railroads, Transportation.
    
        Issued This 19th day of March 1998, at Washington, DC.
    Rodney E. Slater,
    Secretary of Transportation.
        For the reasons set forth in the preamble, 49 CFR Part 37 is 
    proposed to be amended as follows:
    
    PART 37--TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES 
    (ADA)
    
        1. The authority for Part 37 is proposed to be revised to read as 
    follows:
    
        Authority: 42 U.S.C. 12101-12213; 49 U.S.C. 322.
    
        2. Section 37.3 of Part 37 is proposed to be amended by adding the 
    following definition, placed in alphabetical order with the existing 
    definitions, to read as follows:
    
    
    Sec. 37.3  Definitions.
    
    * * * * *
        Small operator means, in the context of over-the-road buses 
    (OTRBs), a private entity primarily in the business of transporting 
    people that is not a Class I motor carrier (i.e., a carrier having 
    average annual gross transportation operating revenues of $5.3 million 
    or more from passenger motor carrier operations, as provided in 
    Department of Transportation regulations, 49 CFR 1249.3).
    * * * * *
        3. Subparts F and G are proposed to be redesignated as subparts G 
    and H.
        4. A new Subpart F, consisting of Secs. 37.111 through 37.120, is 
    proposed to be added to part 37, to read as follows:
    
    Subpart F--Over-the-Road Buses (OTRBs)
    
    Sec.
    37.111  Application.
    37.112  Purchase or lease of new OTRBs by private entities primarily 
    in the business of transporting people.
    37.113  Fleet accessibility requirement for OTRB fixed route 
    systems.
    37.114  Fleet accessibility requirement for OTRB demand-responsive 
    systems.
    37.115  Service requirement for OTRB demand-responsive systems.
    37.116  Interim service requirements.
    37.117  Purchase or lease of OTRBs by private entities not primarily 
    in the business of transporting people.
    37.118  Remanufactured OTRBs.
    37.119  Intermediate and rest stops.
    37.120  Other service requirements.
    
    Subpart F--Over-the-Road Buses (OTRBs)
    
    
    Sec. 37.111  Application.
    
        This subpart applies to all private entities that operate OTRBs 
    beginning [a date two years after the effective date of this subpart] 
    or, in the case of small operators, beginning [a date three years after 
    the effective date of this subpart].
    
    
    Sec. 37.112  Purchase or lease of new OTRBs by private entities 
    primarily in the business of transporting people.
    
        The following requirements apply to private entities that are 
    primarily in the business of transporting people, whose operations 
    affect commerce, and that operate OTRBs, with respect to buses 
    delivered to them on or after the date on which this subpart applies to 
    them:
        (a) Fixed route systems. If the entity operates a fixed route 
    system, and purchases or leases a new OTRB, it shall ensure that the 
    vehicle is readily accessible to and usable by individuals with 
    disabilities, including individuals who use wheelchairs.
        (b) Demand responsive systems. If an entity operates a demand 
    responsive system, and purchases or leases a new OTRB, it shall ensure 
    that the vehicle is readily accessible to and usable by individuals 
    with disabilities, including individuals who use wheelchairs, unless 
    the system fully meets the requirements of Secs. 37.114 and 37.115.
    
    
    Sec. 37.113  Fleet accessibility requirement for OTRB fixed route 
    systems.
    
        Each private entity primarily in the business of transporting 
    people, whose operations affect commerce, and that provides fixed-route 
    OTRB service shall ensure that--
        (a) By a date 6 years from the date on which this subpart applies 
    to the entity, no less than 50 percent of the buses in its fleet with 
    which it provides fixed route service are readily accessible to and 
    usable by individuals with disabilities, including individuals who use 
    wheelchairs.
        (b) By a date 12 years from the date on which this subpart applies 
    to the entity, 100 percent of the buses in its fleet with which it 
    provides fixed route service are readily accessible to and usable by 
    individuals with disabilities, including individuals who use 
    wheelchairs.
        (c) Exception for small operators: A small operator that does not 
    purchase enough new OTRBs to replace 50 percent of its fleet by a date 
    6 years from the date on which this subpart applies to the operator or 
    100 percent of its fleet by a date 12 years from the date on which this 
    subpart applies to the operator is excused from meeting the 
    requirements of paragraphs (a) and (b), respectively, of this section 
    by those dates.
    
    
    Sec. 37.114  Fleet accessibility requirement for OTRB demand-responsive 
    systems.
    
        (a) Each private entity primarily in the business of transporting 
    people, whose
    
    [[Page 14570]]
    
    operations affect commerce, and that provides demand-responsive OTRB 
    service shall ensure that, by a date 2 years from the date on which 
    this subpart applies to the entity, no less than 10% of the buses in 
    its fleet with which it provides demand responsive service are readily 
    accessible to and usable by individuals with disabilities, including 
    individuals who use wheelchairs.
        (b) Exception for small operators: A small operator that does not 
    purchase enough new buses to replace 10 percent of its fleet by a date 
    2 years from the date on which this subpart applies to the operator is 
    excused from meeting the requirements of paragraph (a) of this section 
    by that date.
    
    
    Sec. 37.115  Service requirement for OTRB demand-responsive systems
    
        Each private entity primarily in the business of transporting 
    people, whose operations affect commerce, and that provides demand-
    responsive OTRB service shall ensure that, by a date 2 years from date 
    on which the subpart applies to the entity, any individual with a 
    disability that requests service in an accessible OTRB receives such 
    service. The entity may require up to 48 hours' advance notice to 
    provide this service. If the individual with a disability does not 
    provide the advance notice the entity requires, the entity shall 
    nevertheless provide the service if it can do so by making a reasonable 
    effort.
    
    
    Sec. 37.116  Interim service requirements
    
        (a) Until 100 percent of the fleet of an entity providing fixed 
    route service is composed of accessible OTRBs, the entity shall meet 
    the following interim service requirements:
        (1) By a date 2 years from the date on which this subpart applies 
    to the entity, ensure any individual with a disability that requests 
    service in an accessible OTRB receives such service. The entity may 
    require up to 48 hours' advance notice to provide this service. If the 
    individual with a disability does not provide the advance notice the 
    entity requires, the entity shall nevertheless provide the service if 
    it can do so by making a reasonable effort. If the trip on which the 
    person with a disability wishes to travel is already provided by an 
    accessible bus, the entity has met this requirement.
        (2) Before a date 2 years from the date on which this subpart 
    applies to the entity, an entity which is unable to provide the service 
    specified in paragraph (a) of this section shall continue to comply 
    with the requirements of Sec. 37.169.
        (b) Before a date 2 years from the date on which this subpart 
    applies to the entity, an entity providing demand responsive service 
    which is unable to provide the service specified in Sec. 37.115 shall 
    meet the requirements of Sec. 37.169.
    
    
    Sec. 37.117  Purchase or lease of OTRBs by private entities not 
    primarily in the business of transporting people.
    
        This section applies to all purchases or leases of vehicles by 
    private entities which are not primarily engaged in the business of 
    transporting people, with respect to buses delivered to them on or 
    after the date on which this subpart begins to apply to them.
        (a) Fixed route systems. If the entity operates a fixed route 
    system and purchases or leases an OTRB for use on the system, it shall 
    ensure that the vehicle is readily accessible to and usable by 
    individuals with disabilities, including individuals who use 
    wheelchairs.
        (b) Demand responsive systems. If the entity operates a demand 
    responsive system, and purchases or leases an OTRB for use on the 
    system, it shall ensure that the vehicle is readily accessible to and 
    usable by individuals with disabilities, including individuals who use 
    wheelchairs, unless the system, when viewed in its entirety, meets the 
    standard for equivalent service of Sec. 37.105.
    
    
    Sec. 37.118  Remanufactured OTRBs.
    
        (a) This section applies to any private entity operating OTRBs 
    which takes one of the following actions:
        (1) On or after the date on which this subpart applies to the 
    entity, it remanufactures an OTRB so as to extend its useful life for 
    five years or more or makes a solicitation for such remanufacturing; or
        (2) Purchases or leases an OTRB which has been remanufactured so as 
    to extend its useful life for five years or more, where the purchase or 
    lease occurs after the date on which this subpart applies to the entity 
    and during the period in which the useful life of the vehicle is 
    extended.
        (b) Vehicles acquired through the actions listed in paragraph (a) 
    of this section shall, to the maximum extent feasible, be readily 
    accessible to and usable by individuals with disabilities, including 
    individuals who use wheelchairs.
        (c) For purposes of this section, it shall be considered feasible 
    to remanufacture an OTRB so as to be readily accessible to and usable 
    by individuals with disabilities, including individuals who use 
    wheelchairs, unless an engineering analysis demonstrates that including 
    accessibility features required by this part would have a significant 
    adverse effect on the structural integrity of the vehicle.
    
    
    Sec. 37.119  Intermediate and rest stops.
    
        (a) Whenever an accessible OTRB makes an intermediate or rest stop, 
    a passenger with a disability, including an individual using a 
    wheelchair, shall be permitted to leave and return to the bus on the 
    same basis as other passengers. The driver shall operate the lift and 
    provide assistance with securement as needed.
        (b) Whenever an inaccessible OTRB makes an intermediate or rest 
    stop, a passenger with a disability, including an individual using a 
    wheelchair, shall be permitted to leave and return to the bus on the 
    same basis as other passengers to the extent feasible. The driver or 
    other operator personnel shall provide the assistance specified in 
    Sec. 37.116(a)(2). The entity is not required to unreasonably delay the 
    bus in order to provide this service.
    
    
    Sec. 37.120  Other service requirements.
    
        (a) OTRB operators shall comply with the requirements of 
    Secs. 37.161, 37.165-37.167, and 37.173.
        (b) The following additional requirements apply to the maintenance 
    of lifts on OTRBs:
        (1) The entity shall establish a system of regular and frequent 
    maintenance checks of lifts sufficient to determine if they are 
    operative.
        (2) The entity shall ensure that vehicle operators report to the 
    entity, by the most immediate means available, any failure of a lift to 
    operate in service.
        (3) Except as provided in paragraph (c) of this section, when a 
    lift is discovered to be inoperative, the entity shall take the vehicle 
    out of service before the beginning of the vehicle's next trip and 
    ensure that the lift is repaired before the vehicle returns to service.
        (c) If there is no other vehicle available to take the place of an 
    OTRB with an inoperable lift, such that taking the vehicle out of 
    service before its next trip will reduce the transportation service the 
    entity is able to provide, the entity may keep the vehicle in service 
    with an inoperable lift for no more than five days from the day on 
    which the lift is discovered to be inoperative.
        5. A new paragraph (g) is proposed to be added to Sec. 37.169, to 
    read as follows:
    
    
    Sec. 37.169  Interim requirements for over-the-road bus service 
    operated by private entities.
    
    * * * * *
    
    [[Page 14571]]
    
        (g) This section shall cease to apply to small operators of over-
    the-road buses, as defined in Sec. 37.3, on [a date five years from the 
    effective date of this paragraph], and shall cease to apply to other 
    operators of over-the-road buses on [a date four years from the 
    effective date of this paragraph]
    
    [FR Doc. 98-7675 Filed 3-20-98; 11:24 am]
    BILLING CODE 4910-62-P
    
    
    

Document Information

Published:
03/25/1998
Department:
Transportation Department
Entry Type:
Proposed Rule
Action:
Notice of proposed rulemaking (NPRM).
Document Number:
98-7675
Dates:
Comments are requested on or before May 26, 1998. Late-filed comments will be considered to the extent practicable.
Pages:
14560-14571 (12 pages)
Docket Numbers:
Docket OST-1998-3648, Notice No. 98-15
RINs:
2105-ACOO
PDF File:
98-7675.pdf
CFR: (14)
49 CFR 37.116)
49 CFR 37.116(a)(2)
49 CFR 37.3
49 CFR 37.111
49 CFR 37.112
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