95-7795. Internal Appeals Process  

  • [Federal Register Volume 60, Number 61 (Thursday, March 30, 1995)]
    [Notices]
    [Pages 16470-16473]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 95-7795]
    
    
    
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    FEDERAL RESERVE SYSTEM
    
    [Docket No. R-0867]
    
    
    Internal Appeals Process
    
    AGENCY: Board of Governors of the Federal Reserve System.
    
    ACTION: Final guidelines.
    
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    SUMMARY: The Board is issuing its final guidelines on an internal 
    appeals process for institutions wishing to appeal an adverse material 
    supervisory determination.
    
    EFFECTIVE DATE: March 24, 1995.
    
    FOR FURTHER INFORMATION CONTACT: Gregory A. Baer, Managing Senior 
    Counsel, Legal Division (202/452-3236); Shawn McNulty, Assistant 
    Director, Division of Consumer and Community Affairs (202/452-3946); or 
    Ann Marie Kohlligian, Senior Counsel/Manager, Division of Banking 
    Supervision and Regulation (202/452-3528), Board of Governors of the 
    Federal Reserve System. For the hearing impaired only, 
    Telecommunication Device for the Deaf (TDD), Dorothea Thompson (202/
    452-3544).
    
    SUPPLEMENTARY INFORMATION:
    
    Background
    
        Section 309 of the Riegle Community Development and Regulatory 
    Improvement Act of 1994 (the Act), 12 U.S.C. 4806, requires the Board 
    (as well as the other Federal banking agencies) to establish an 
    independent, intra-agency appellate process that is available to 
    institutions to seek review of material supervisory determinations. 
    Section 309 specifies various requirements that the appellate process 
    must meet.
        On December 29, 1994, the Board published for public comment its 
    proposed guidelines that would implement the intra-agency appellant 
    [[Page 16471]] process required by section 309 of the Act. (59 FR 67297 
    (December 29, 1994)). In general, the proposed guidelines required 
    that: (1) All appeals be in writing and approved by the institution's 
    board of directors; (2) all appeals be heard and decided within 
    specified timeframes; (3) the initial appeal be heard by a person or 
    persons selected by the Reserve Bank (the review panel) who had not 
    participated in, or reported to the persons who made, the material 
    supervisory determination under review; (4) an adverse decision by the 
    review panel be appealable to a Reserve Bank President; (5) an adverse 
    decision by a Reserve Bank President be appealable to the Board; and 
    (6) Reserve Banks establish safeguards to protect institutions that 
    file appeals from examiner retaliation.
        Although section 309 requires the Board to develop an internal 
    appeals process only for state member banks, the proposed guidelines 
    expanded the process and made it available to all institutions that are 
    subject to Federal Reserve oversight, including bank holding companies, 
    U.S. agencies and branches of foreign banks and Edge 
    corporations.1 The proposed guidelines also defined a ``material 
    supervisory determination'' to include all material matters relating to 
    the examination or inspection process, but exclude those matters, such 
    as the imposition of a prompt corrective action directive or a cease 
    and desist order, for which an alternative, independent right of appeal 
    exists.
    
        \1\ The final guidelines have been modified to state explicitly 
    that third party EDP servicers subject to examination by the Federal 
    Reserve may appeal any material supervisory determination.
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        As noted in the proposed guidelines, the Board continues to believe 
    that questions about or objections to supervisory determinations made 
    during the course of an inspection or examination are most effectively 
    handled through the longstanding Federal Reserve practice of resolving 
    any problems informally during the course of the inspection or 
    examination process.
    
    Public Comments
    
        The Board received 27 comments on its proposed guidelines from 
    Federal Reserve Banks, financial institutions, trade associations, law 
    firms and a consulting firm. While the comments were generally 
    supportive of the proposed guidelines, most comments submitted 
    suggested changes or raised concerns regarding the implementation of 
    the internal appeals process. These proposed changes and concerns, 
    which are discussed below, relate to five areas: (1) protection from 
    examiner retaliation; (2) independence of the review panel; (3) who 
    should decide the final appeal at the Board; (4) the need for 
    additional, specific timeframes; and (5) procedural issues.
    
    (1) Protection From Examiner Retaliation
    
        Thirteen comments raised concerns about examiner retaliation. 
    Several comments suggested that the Ombudsman, which the Board is 
    required to establish under section 309 of the Act, should play a role 
    in addressing this issue, such as serving as an independent contact for 
    institutions that believe they have been subject to some form of 
    retaliation or ensuring that different examiners conduct examinations 
    that commence after an appeal has been filed. Some comments suggested 
    that greater Board involvement in the appeals process would protect 
    institutions against retaliation, while others suggested that the 
    guidelines include specific sanctions and disciplinary actions for 
    examiners found to have engaged in retaliation due to an appeal.
        The Board acknowledges that some institutions may perceive that 
    availing themselves of the appeals process may result in retaliatory 
    action by examiners. As proposed, the guidelines require the Reserve 
    Banks to establish safeguards to protect institutions that file appeals 
    from retaliation. While the Board believes that this provides 
    sufficient protection and meets the requirements of section 309, the 
    Ombudsman is available to address such concerns and may be contacted by 
    institutions who believe they may have suffered retaliation as a result 
    of an appeal. The role of this official and his/her procedures for 
    addressing these concerns will be outlined in the Board's Policy 
    Statement for the Ombudsman.
    
    (2) Independence of Review Panel
    
        Six comments suggested modifications to the part of the guidelines 
    that addressed the independence of the review panel. Several stated 
    that the appeals process cannot be independent so long as it remains an 
    internal procedure and suggested that outside parties, such as a peer 
    review panel or a panel appointed by the Federal Financial Institutions 
    Examination Council, hear and decide all appeals. Another comment 
    suggested that the review panel exclude not only persons who 
    participated in, or who directly or indirectly report to the person(s) 
    who participated in, the material supervisory determination under 
    appeal, but anyone who directly or indirectly supervises the person(s) 
    who made such determination.
        Section 309 of the Act reflects a Congressional conclusion that an 
    intra-agency appeals process will provide institutions with an adequate 
    means to redress adverse material supervisory determinations. The Board 
    does not believe that it is necessary to expand the guidelines beyond 
    what is required by the statute. Similarly, section 309 requires that 
    the person hearing the appeal not directly or indirectly report to the 
    person who initially made the supervisory decision under review. 
    Consequently, the composition of the review panel has not been modified 
    in the final guidelines.
    
    (3) Who Decides the Final Appeal at the Board
    
        The proposed guidelines provided for an appeal of an adverse 
    decision by a Reserve Bank President to the appropriate Board division 
    director, who would consult with the appropriate Governor of the 
    Board's oversight committee for that division. Three comments suggested 
    that it would be more suitable for a Governor to review a decision by a 
    Reserve Bank President. The final guidelines have been modified so that 
    an appeal of a Reserve Bank President's decision will be to the 
    Governor who serves as chairman of the appropriate oversight committee, 
    who will consult with that division's director.
    
    (4) Need for Additional Timeframes
    
        The proposed guidelines required institutions to file an appeal 
    within 30 days of the material supervisory determination and the review 
    panel to decide the appeal within 30 days of its receipt. The proposed 
    guidelines also required Reserve Bank Presidents to make a decision on 
    any matter appealed to them within 30 days of receipt. Several comments 
    noted that the proposed guidelines did not contain timeframes for other 
    actions, such as the time in which an appeal should be filed with a 
    Reserve Bank President or the Board, or the time in which the Board 
    would make a decision on an appeal.
        The Board agrees with these comments on the need for additional 
    timeframes. Consequently, the final guidelines require that an appeal 
    to a Reserve Bank President or the Board to be filed within 30 days of 
    receipt of an adverse decision by the review panel or the Reserve Bank 
    President, respectively. The final guidelines also require that the 
    Board decide any appeal within 60 days of its receipt.
    [[Page 16472]]
    
    (5) Procedural Issues
    
        Several comments suggested that the Board's guidelines include some 
    additional procedures in order to ensure that the internal appeal 
    process works smoothly. One comment suggested that the guidelines 
    explicitly provide that the material supervisory determination remain 
    in effect while it is under appeal, while another comment suggested 
    that the determination be stayed pending the completion of the appeal. 
    The Board believes that it is appropriate for the determination to 
    remain in effect while it is under appeal, and the final guidelines 
    have been modified to state this explicitly. The Board does not believe 
    that section 309 of the Act is intended to stay the Board's supervisory 
    decisions, but rather is designed to provide institutions with a 
    procedure by which to voice objections to supervisory determinations 
    for which no other formal appeals procedures exist.
        Another comment suggested that institutions that consent to the 
    issuance of a formal enforcement action, such as a cease and desist 
    order, be allowed to use the internal appeals process to challenge the 
    material supervisory determinations that led to the enforcement action. 
    This suggestion seems inconsistent with the intent of section 309 of 
    the Act, which is to provide an avenue for the review of material 
    supervisory determinations and not to contest enforcement actions for 
    which an alterative appeals mechanism exists. Therefore, the Board has 
    not adopted this suggestion. Another comment suggested that the record 
    be expunged of any material supervisory decisions that have been 
    modified or overturned on appeal. The Board believes that it is 
    appropriate to maintain all records of its supervisory actions, 
    including those relating to a decision that is modified or overturned 
    as a result of an internal appeal. Nonetheless, the Reserve Banks are 
    expected to maintain complete records of any appeal, including updating 
    all files, both hard copy and electronic, to reflect the results of all 
    appeals.
        One comment suggested that the board of directors of an institution 
    only be required to approve the initiation of an appeal, but that 
    management be allowed to decide on any subsequent appeals to a Reserve 
    Bank President or the Board. Another comment noted that getting 
    approval of the board of directors of a foreign bank would be extremely 
    difficult in order for its U.S. agency or branch to file timely 
    appeals. The Board continues to believe that the board of directors 
    should be involved in each step of the appeals process; therefore, the 
    final guidelines still require board approval for each step in the 
    appeals process. On the other hand, the final guidelines have been 
    modified to allow the senior management person(s) with authority for 
    U.S. operations of a foreign bank to approve appeals; however, he or 
    she must approve each step of the appeal.
        The Board has decided to adopt several other procedural 
    suggestions. The final guidelines provide that any appeal filed must 
    contain all of the facts and arguments that the institution would like 
    to present to the review panel, the Reserve Bank President or the 
    Board, as the case may be, and that the review panel, the Reserve Bank 
    President or the Board may reject the appeal for lack of clarity or 
    information. In such a case, an institution would have 30 days in which 
    to refile a rejected appeal. Last, the final guidelines make explicit 
    that the internal appeals process does not give the appealing 
    institutions any discovery or other similar rights.
    
    Guidelines for Appeals of Material Supervisory Determinations
    
        Section 309 of the Riegle Community Development and Regulatory 
    Improvement Act of 1994, 12 U.S.C. 4806, requires the Board and the 
    other Federal banking agencies to establish an independent, intra-
    agency process to review appeals of material supervisory 
    determinations.
        The purpose of these guidelines is to allow each Reserve Bank to 
    administer its own appellate process, but to establish procedures under 
    which all Reserve Banks' appellate process must operate. Doing so will 
    ensure that each Reserve Bank's process is consistent with section 309 
    and that institutions will be granted the same appellant rights 
    regardless of the Federal Reserve district in which they reside.
        Procedures for Appealing a Material Supervisory Determination. Any 
    appeal of a material supervisory determination pursuant to section 309 
    shall be filed and considered pursuant to the following procedures.
        (1) Any appeal shall be approved by the board of directors of the 
    institution, or in the case of a U.S. agency or branch of a foreign 
    bank, the senior management person(s) responsible for the bank's U.S. 
    operations, and filed in writing with the Secretary of the Reserve Bank 
    or other appropriate Reserve Bank official within 30 calendar days of 
    receipt of the written material supervisory determination, unless the 
    time for filing is extended by the Reserve Bank. The Reserve Bank shall 
    promptly provide a copy of the appeal to the appropriate division 
    director of the staff of the Board of Governors.
        (2) Any appeal shall contain all the facts and arguments that the 
    institution wishes to present. The appeal may be rejected for lack of 
    clarity or information. In such case, the institution may refile the 
    appeal within 30 calendar days of receipt of written notice of the 
    rejection of any filing.
        (3) The appeal shall be considered in the first instance by a 
    person or persons selected by the Reserve Bank (the review panel) who--
    --
        (A) did not participate in the material supervisory determination;
        (B) do not directly or indirectly report to the person who made the 
    material supervisory determination under review; and
        (C) are qualified to review the material supervisory determination.
        (4) The appellant institution may appear before the review panel in 
    order to present testimony and, with the consent of the review panel, 
    witnesses. The review panel shall also solicit the views of the Reserve 
    Bank staff involved in the determination under appeal, Board staff, 
    and, where appropriate, the staff of other supervisory agencies (for 
    example, in case of joint examinations or inspections). Nothing in this 
    appeals process shall create any discovery or other such rights.
        (5) Any appeal shall be decided, in writing, by the review panel 
    within 30 calendar days of the filing of an informationally complete 
    appeal, unless the appellant and the review panel jointly agree to 
    extend the time for decision.
        (6) Any appellant institution dissatisfied with the decision of the 
    review panel may, with the consent of its board of directors of the 
    institution, or in the case of a U.S. agency or branch of a foreign 
    bank, the senior management person(s) responsible for the bank's U.S. 
    operations, appeal that decision to the Reserve Bank President by 
    filing a written appeal with the Secretary of the Reserve Bank or other 
    appropriate Reserve Bank official within 30 calendar days of receipt of 
    the review panel's written decision. The appeal shall contain all facts 
    and arguments that the institution wishes to be considered. The appeal 
    may be rejected for lack of clarity or information. In such case, the 
    institution may refile the appeal within 30 calendar days of receipt of 
    written notice of the rejection. The appeal shall be decided by the 
    Reserve Bank President, in writing, within 30 calendar days of the 
    filing of an informationally complete appeal. [[Page 16473]] 
        (7) Any appellant institution dissatisfied with the decision of the 
    Reserve Bank President may, with the consent of its board of directors 
    of the institution, or in the case of a U.S. agency or branch of a 
    foreign bank, the senior management person(s) responsible for the 
    bank's U.S. operations, appeal that decision to the appropriate 
    Governor by filing a written appeal with the Secretary of the Board 
    within 30 calendar days of receipt of the Reserve Bank President's 
    written decision. The appeal may be rejected for lack of clarity or 
    information. In such case, the institution may refile the appeal within 
    30 calendar days of receipt of written notice of the rejection. The 
    appeal shall be decided, in writing, by the appropriate Governor, who 
    shall consult with the director of the appropriate division of the 
    Board of Governors, within 60 calendar days of the filing of an 
    informationally complete appeal.
        Safeguards Against Retaliation. Each Reserve Bank shall establish 
    appropriate safeguards to protect appellants from retaliation. The 
    Board's Ombudsman will periodically contact institutions after their 
    appeals have been decided in order to make certain that no retaliation 
    has occurred. In addition, institutions who believe they have suffered 
    retaliation as the result of an appeal may contact the Board's 
    Ombudsman.
        Availability of Procedures. Each Reserve Bank shall make these 
    guidelines and the Reserve Bank's process for selecting a review panel 
    available to each institution in its district, any institution 
    appealing a material supervisory determination, and any member of the 
    public who requests them.
        Eligible Institutions. Any institution about which the Federal 
    Reserve makes a material supervisory determination is eligible for the 
    appeal process. This includes state member banks, bank holding 
    companies and their nonbank subsidiaries, U.S. agencies and branches of 
    foreign banks, Edge and agreement corporations, third party EDP 
    servicers, and other entities examined or inspected by a Reserve Bank.
        Material Supervisory Determination Defined. Whether an appealed 
    action constitutes a ``material supervisory determination'' eligible 
    for the appeals process shall be decided by the person or persons 
    hearing the appeal, and a determination that the action is not 
    appealable under these guidelines may be further appealed to the 
    Reserve Bank President or the appropriate oversight Governor in the 
    same manner as any other adverse decision.
        The term ``material supervisory determination'' includes, but is 
    not limited to, material determinations relating to examination or 
    inspection composite ratings, the adequacy of loan loss reserves and 
    significant loan classifications. The term does not include any 
    supervisory determination for which an independent right of appeal 
    exists. Such actions include prompt corrective action directives issued 
    pursuant to section 38 of the Federal Deposit Insurance Act, as amended 
    (the FDI Act), actions to impose administrative enforcement actions 
    under the FDI Act and the Bank Holding Company Act of 1956, as amended 
    (the BHC Act), capital directives, and orders issued pursuant to 
    applications under the BHC Act.
        Effect of Appeal on Material Supervisory Determinations. A material 
    supervisory determination shall remain in effect while under appeal and 
    until such time it is modified or overturned through the appeals 
    process. The appeal of a material supervisory determination does not 
    prevent the Federal Reserve from taking any supervisory or enforcement 
    action--formal or informal--it deems appropriate to discharge the 
    Federal Reserve's supervisory responsibilities.
        Savings Provision. Section 309 expressly provides that it shall not 
    affect the authority of the Board or any other agency to take 
    enforcement or supervisory action against an institution. In such 
    cases, the rights of appeal provided for in the statutes and 
    regulations concerning these actions shall govern.
    
        By order of the Board of Governors of the Federal Reserve 
    System, March 24, 1995.
    Jennifer J. Johnson,
    Deputy Secretary of the Board.
    [FR Doc. 95-7795 Filed 3-29-95; 8:45 am]
    BILLING CODE 6210-01-P
    
    

Document Information

Effective Date:
3/24/1995
Published:
03/30/1995
Department:
Federal Reserve System
Entry Type:
Notice
Action:
Final guidelines.
Document Number:
95-7795
Dates:
March 24, 1995.
Pages:
16470-16473 (4 pages)
Docket Numbers:
Docket No. R-0867
PDF File:
95-7795.pdf