[Federal Register Volume 64, Number 71 (Wednesday, April 14, 1999)]
[Notices]
[Page 18404]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-9213]
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DEPARTMENT OF DEFENSE
Office of the Secretary
Submission for OMB Review; Comment Request
ACTION: Notice.
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The Department of Defense has submitted to OMB for clearance, the
following proposal for collection of information under the provisions
of the Paperwork Reduction Act (44 U.S.C. Chapter 35).
Title and OMB Number: Commissary Evaluation and Utility Surveys--
Generic Clearance, OMB Number 0704--[To Be Determined].
Type of Request: New Collection.
Number of Respondents: 50,000.
Responses Per Respondent: 1.
Annual Responses: 50,000.
Average Burden Per Response: 6 minutes.
Annual Burden Hours: 5,000.
Neds and Uses: The Defense Commissary Agency (DeCA) will conduct a
variety of surveys to include, but not necessarily limited to customer
satisfaction, transaction based comment cards, transaction based
telephone interviews, commissary sizing, and patron migration. The
information collected will provide customer perceptions, demographics,
and will identify agency operations that need quality improvement,
provide early detection of process or system problems, and focus
attention on areas where customer service and functional training, new
construction/ renovations, and changes in existing operations that will
improve service delivery..
Affected Public: Individuals or households; Business or other for-
profit.
Frequency: On occasion.
Respondent's obligation: Voluntary.
OMB Desk Officer: Mr. Edward C. Springer.
Written comments and recommendations on the proposed information
collection should be sent to Mr. Springer at the office of Management
and Budget, Desk Officer for DoD, Room 10236, New Executive Office
Building, Washington, DC 20503.
DOD Clearance Officer: Mr. Robert Cushing.
Written requests for copies of the information collection proposal
should be sent to Mr. Cushing, WHS/DIOR, 1215 Jefferson Davis Highway,
Suite 1204, Arlington, VA 22202-4302.
Dated: April 7, 1999.
Patricia L. Toppings,
Alternate OSD Federal Register Liaison Officer.
[FR Doc. 99-9213 Filed 4-13-99; 8:45 am]
BILLING CODE 5001-10-M
