95-9447. Public Information Collection Requirements Submitted to OMB for Review

[Federal Register Volume 60, Number 74 (Tuesday, April 18, 1995)]
[Notices]
[Pages 19446-19447]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 95-9447]



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DEPARTMENT OF THE TREASURY

Public Information Collection Requirements Submitted to OMB for 
Review

April 10, 1995.
    The Department of Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1980, Public Law 96-511. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue NW., Washington, DC 20220.
    Speical Request: In order to conduct the two customer satisfaction 
surveys described below in late-April 1995, the Department of Treasury 
is requesting Office of Management and Budget (OMB) review and approval 
of this information collection by April 21, 1995. To obtain copies of 
these surveys, please write to the IRS Clearance Officer at the address 
listed below.

Internal Revenue Service (IRS)

OMB Number: 1545-1349.
Form Number: None.
Type of Review: Revision.
Title: 1995 TeleFile Customer Satisfaction Surveys for the Spanish 
Script.
Description: TeleFile is an innovative method for filing tax returns. 
It permits taxpayers to use touch-tone telephones to file 1040EZ with 
the Internal Revenue Service.
    The voice processing system that supports TeleFile at the 
Cincinnati Service Center now has more incoming telephone lines and has 
been redesigned for 1995 to improve efficiency, provide for more 
effective processing, and better Management Information Systems 
reports. In 1995, TeleFile will be offered to eligible taxpayers in 
three additional areas: The Austin, Denver, and Sacramento Districts. 
For the first time, Spanish speaking filers will be able to access a 
Spanish language TeleFile dialogue. The voice signature is not a 
feature of TeleFile in 1995.
    These two customer satisfaction surveys focus specifically on 
taxpayers who used the Spanish language TeleFile dialogue to 
successfully file their 1994 tax return and on taxpayers who, had 
[[Page 19447]] they used TeleFile, more than likely would have used the 
Spanish language dialogue. These surveys have been designed to gain 
information from potential Spanish users of their impression and 
satisfaction with the Spanish TeleFile dialogue and TeleFile in 
general.
Respondents: Individuals or households.
Estimated Number of Respondents: 2,000.
Estimated Burden Hours Per Respondent:

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                      Respondents                             Time      
------------------------------------------------------------------------
Spanish-speaking taxpayers............................  12 minutes.     
Non-Spanish-speaking taxpayers........................  5 minutes.      
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Frequency of Response: Other.
Estimated Total Reporting Burden: 425 hours.
Clearance Officer: Garrick Shear, [phone], Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue NW., Washington, DC 20224.
OMB Reviewer: Milo Sunderhauf, [phone], Office of Management and 
Budget, Room 10226, New Executive Office Building, Washington, DC 
20503.
Lois K. Holland,
Departmental Reports Management Officer.
[FR Doc. 95-9447 Filed 4-17-95; 8:45 am]
BILLING CODE 4830-01-P