[Federal Register Volume 62, Number 63 (Wednesday, April 2, 1997)]
[Notices]
[Page 15742]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-8409]
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DEPARTMENT OF TRANSPORTATION
Office of the Secretary
Reports, Form and Recordkeeping Requirements, Agency Information
Collection Activity Under OMB Review
AGENCY: Office of The Secretary, DOT.
ACTION: Notice.
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SUMMARY: In compliance with the Paperwork Reduction Act 1995 (44 USC
Chapter 3501, et seq.), this notice announces that the Information
Collection Request (ICR) abstracted below has been forwarded to the
Office of Management and Budget (OMB) for review and comment. The ICR
describes the nature of the information collection and its expected
burden. The Federal Register Notice with a 60-day comment period
soliciting comments on the following collection of information was
published on November 13, 1996 (FR 61, page 58275-58276).
DATES: Comments must be submitted on or before May 2, 1997.
FOR FURTHER INFORMATION CONTACT: Kathleen Bradley, Customer Services
Program Manager, K-20, Bureau of Transportation Statistics, 400 7th
Street, SW., Room 3430, Washington, DC 20590 (202) 366-8925.
SUPPLEMENTARY INFORMATION:
Bureau of Transportation Statistics
Title: Customer Surveys.
OMB CONTROL NUMBER: New.
Affected Entities: Transportation statistics industry and the
general public.
Abstract: Customer satisfaction surveys are required by Executive
Order 12862, Setting Customer Service Standards, to ensure that the BTS
provides the highest quality service to our customers. Steps will be
taken to assure anonymity of respondents in each activity covered under
this request.
Need: Executive Order 12862, Setting Customer Service Standards,
directs BTS to conduct surveys to determine the kind and quality of
services the transportation statistics industry and general public
wants and expects.
Burden Statement: The estimated annual burden is 683 hours.
ADDRESSES: Send comments to the Office of Information and Regulatory
Affairs, Office of Management and Budget, 725-17th Street, NW.,
Washington, DC 20503, ATTN: BTS Desk Officer. Comments are invited on:
Whether the proposed collection of information is necessary for the
proper performance of the functions or the Department, including
whether the information will have practical utility; the accuracy of
the Department's estimate of the burden of the proposed information
collection; ways to enhance the quality, utility and clarity of the
information to be collected; and ways to minimize the burden of the
collection of information on respondents, including the use of
automated collection techniques or other forms of information
technology.
Issued in Washington, DC on March 27, 1997.
Phillip A. Leach,
Clearance Officer, United States Department of Transportation.
[FR Doc. 97-8409 Filed 4-1-97; 8:45 am]
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