97-10560. Submission for OMB Review; Comment Request

[Federal Register Volume 62, Number 79 (Thursday, April 24, 1997)]
[Notices]
[Page 20062]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-10560]


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DEPARTMENT OF THE TREASURY


Submission for OMB Review; Comment Request

April 15, 1997.
    The Department of Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Pub. L. 104-13. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue, NW., Washington, DC 20220.
    Special Request: In order to conduct the customer survey described 
below in a timely manner, the Department of the Treasury is requesting 
that the Office of Management and Budget (OMB) review and approve this 
information collection by April 28, 1997. To obtain a copy of this 
study, please contact the Internal Revenue Service Clearance Officer at 
the address listed below.

Internal Revenue Service (IRS)

    OMB Number: 1545-1349.
    Project Number: SOI-29.
    Type of Review: Revision.
    Title: 1997 Walk-In User Survey.
    Description: The 1997 Walk-in User Survey will be used to improve 
the Level of Access (LOA) to the toll-free tax law phone assistance and 
to determine the needed staff requirements. One area of interest to 
study is the impact that providing better phone access will have on the 
walk-in work load. A mail goal of the survey is to find out what 
percentage of walk-in demand is attributable to low access on the 
telephone system. The study will be carried out by Dallas District 
Office, which processes taxpayer calls originated from Texas, Oklahoma, 
Kansas, Arkansas, and New Mexico. For the survey, two major walk-in 
offices in Oklahoma City and Tulsa will be used.
    Respondents: Individuals or households.
    Estimated Number of Respondents: 2,000.
    Estimated Burden Hours Per Response: 3 minutes.
    Frequency of Response: Other.
    Estimated Total Reporting Burden: 187 hours.
    Clearance Officer: Garrick Shear [phone], Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue, NW, Washington, DC 20224.
    OMB Reviewer: Alexander T. Hunt [phone], Office of 
Management and Budget, Room 10226, New Executive Office Building, 
Washington, DC 20503.
Lois K. Holland,
Departmental Reports, Management Officer.
[FR Doc. 97-10560 Filed 4-23-97; 8:45 am]
BILLING CODE 4830-01-P