[Federal Register Volume 63, Number 67 (Wednesday, April 8, 1998)]
[Notices]
[Pages 17255-17256]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-9133]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF THE TREASURY
Assistant Secretary for Management and Chief Financial Officer,
IRS Citizen Advocacy Panel; Notice of Solicitation of Panel Members for
the South Florida Tax District
The Department of the Treasury is establishing IRS Citizen Advocacy
Panels to provide independent monitoring of the quality of IRS customer
service and to make recommendations to improve that service throughout
the country. The first Citizen Advocacy Panel (CAP) will for formed in
the South Florida Tax District which includes the counties of Broward,
Dade, Monroe, Charlotte, Collier, De Soto, Glades, Hardee, Hendry,
Highlands, Lee, Manatee, Sarasota, Indian River, Martin, Okeechobee,
Palm Beach, and St. Lucie. An independent consulting firm, Booz-Allen
and Hamilton, Inc., is accepting applications for membership in the
South Florida CAP between April 6 and April 24, 1998. The South Florida
CAP will be operational in the spring of 1998.
The mission of the Panel is to provide citizen input into enhancing
IRS
[[Page 17256]]
customer service by identifying problems and making recommendations for
improvement of IRS systems and procedures; elevate the identified
problems to the appropriate IRS official and monitor the progress to
effect change; and refer individual taxpayers to the appropriate IRS
office for assistance in resolving their problems. The South Florida
Panel will consist of 7-12 volunteer members who serve at the pleasure
of the Secretary of the Treasury and will function solely as an
advisory body.
The Panel is seeking applicants who have an interest in good
government, a personal commitment to volunteer approximately 100 hours
a year, and a desire to help improve IRS customer service. To the
extent possible, the IRS would like to ensure a balanced membership
representing a cross-section of the tax paying public in the South
Florida Tax District. Potential candidates must be US citizens, legal
residents of one of the counties in the South Florida Tax District,
compliant with Federal, State, and Local taxes, and pass an FBI
background check.
For the South Florida CAP to be most effective, members should have
experience in some of the following areas: community affairs;
development of effective communications networks within the community;
representing the interests of diverse groups; communicating in a multi-
cultural/multi-lingual environment; listening, communicating,
negotiating, and resolving conflicts; formulating, developing, and
presenting proposals; and customer service.
Booz-Allen & Hamilton, Inc., will manage the selection process.
Interested applicants should first call the following toll free number,
1-888-449-1071, and complete an initial phone screen. If the applicant
passes the phone screen, an application package will be sent to them
directly. Completed applications will be reviewed, tax background
checks and FBI checks will be conducted, and panel interviews will be
scheduled for the most qualified candidates. Final candidates will be
ranked by skills/experience and suitability. The Secretary of the
Treasury will review the candidates and make final selections.
Questions regarding the establishment and selection of the IRS
South Florida Citizen Advocacy Panel may be directed to Michael Lewis,
Director, IRS Citizen Advocacy Panel, Office of the Assistant Secretary
for Management and Chief Financial Officer, Department of the Treasury,
1500 Pennsylvania Avenue, N.W., Room 2426, Washington, DC 20220 (202)
622-3068.
Angel E. Ray,
Committee Management Officer.
[FR Doc. 98-9133 Filed 4-7-98; 8:45 am]
BILLING CODE 4810-25-P
