[Federal Register Volume 63, Number 67 (Wednesday, April 8, 1998)]
[Notices]
[Pages 17178-17179]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-9189]
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FEDERAL COMMUNICATIONS COMMISSION
Notice of Public Information Collection(s) Submitted to ORB for
Review and Approval
March 31, 1998
SUMMARY: The Federal Communications Commission, as part of its
continuing effort to reduce paperwork burden invites the general public
and other Federal agencies to take this opportunity to comment on the
following information collection(s), as required by the Paperwork
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or
sponsor a collection of information unless it displays a currently
valid control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the
Paperwork Reduction Act (PRA) that does not display a valid control
number. Comments are requested concerning (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Commission, including whether the information
shall have practical utility; (b) the accuracy of the Commission's
burden estimate; (c) ways to enhance the quality, utility, and clarity
of the information collected; and (d) ways to minimize the burden of
the collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology.
DATES: Written comments should be submitted on or before May 8, 1998.
If you anticipate that you will be submitting comments, but find it
difficult to do so within the period of time allowed by this notice,
you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all comments to Judy Boley, Federal Communications
Commission, Room 234, 1919 M St., NW., Washington, DC 20554 or via
internet to jboley@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For additional information or copies
of the information collection(s), contact Judy Boley at 202-418-0214 or
via internet at jboley@fcc.gov.
[[Page 17179]]
SUPPLEMENTARY INFORMATION:
OMB Control No.: 3060-XXXX.
Title: Federal Communications Commission's National Call Center
Generic Customer Satisfaction Survey.
Form No.: N/A.
Type of Review: New collection.
Respondents: Individuals or households; business or other for-
profit, not-for-profit institutions.
Number of Respondents: 2,250.
Estimated Time Per Response: .05 hours.
Frequency of Response: On occasion reporting requirement.
Cost to Respondents: N/A.
Total Annual Burden: 113 hours.
Needs and Uses: The collection of information is necessary to
ensure customer satisfaction and to guarantee that the Federal
Communications Commission's National Call Center is providing quality
service. The information collected will be used to calculate time
waiting; if the caller was given complete and responsive information to
their inquiry or complaint; if the caller had to make repetitive calls
to obtain information; how the caller rated the service they received;
and if the caller received courteous service. Data collected will be
used for program evaluation, planning or management to improve quality
and efficiency of the operation and to target areas of needed employee
customer service training.
OMB Control No.: 3060-0690.
Title: Rules regarding the 37.0-38.6 GHz and 38.6-40.0 GHz Bands.
Form No.: N/A.
Type of Review: Revision of a currently approved collection.
Respondents: Business or other for-profit.
Number of Respondents: 13,904.
Estimated Time Per Response: .5 hours.
Frequency of Response: On occasion reporting requirement.
Cost to Respondents: $0.
Total Annual Burden: 210,318 hours.
Needs and Uses: The collection of information is necessary because
of the amendments of the Commission's rules regarding the 37.0 - 38.6
GHz (37 GHz) and 38.6 - 40.0 GHz (39 GHz) bands in ET Docket No. 95-
183. The rules implemented use a channeling plan, and licensing and
technical rules for fixed point-to-point microwave operations in the 37
GHz, while also modifying the rules for the 39 GHz band to make them
consistent with the technical rules we are proposing for the 37 GHz
band. The information is used by the Commission staff to provide
adequate point-to-point microwave spectrum, which will facilitate
provision of communications infrastructure for commercial and private
mobile radio operations and competitive wireless local telephone
service. Without this information, the Commission would not be able to
carry out its statutory responsibilities.
Federal Communications Commission.
Magalie Roman Salas,
Secretary.
[FR Doc. 98-9189 Filed 4-7-98; 8:45 am]
BILLING CODE 6712-01-F
