2019-08991. Forms of Identification  

  • Start Preamble

    AGENCY:

    Postal ServiceTM.

    ACTION:

    Final rule.

    SUMMARY:

    The Postal Service is amending Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) for clarity and consistency in the standards regarding forms of identification.

    DATES:

    Effective: June 23, 2019.

    Start Further Info

    FOR FURTHER INFORMATION CONTACT:

    Karen Key at (202) 268-7492, Catherine Knox at (202) 268-5636, or Garry Rodriguez at (202) 268-7281.

    End Further Info End Preamble Start Supplemental Information

    SUPPLEMENTARY INFORMATION:

    The Postal Service published a notice of proposed rulemaking on March 1, 2019, (84 FR 7005-7010) to amend the DMM in various sections for clarity and consistency in the standards regarding forms of identification.

    The Postal Service received 4 formal responses to the proposed rule. Two responses were in agreement with the revisions to provide clarity and consistency regarding forms of identification.

    Two responses questioned the proposal to eliminate university identification cards as a form of acceptable photo identification.

    Response: The Postal Service has reconsidered its position and will allow U.S. university identification cards as a form of acceptable photo identification for certain retail products and services. Additions to the Proposed Rule are included below in section 608.10.3 and Exhibit 608.10.3.

    As discussed in the Proposed Rule, the Postal Service is adding a new section 608.10.0, Forms of Identification. This new section will act as the primary source for consistent standards on forms of acceptable and unacceptable identification. DMM section 608.10.0 will include subsections that: (1) Provide a table of the products and services that require forms of acceptable identification and the number of forms (primary and secondary) required, (2) provide a description of “primary” forms of acceptable identification and include a table of which “primary” forms are acceptable for each product and service, (3) provide a description of “secondary” forms of acceptable identification, and (4) provide examples of forms of unacceptable identification.

    Changes to the “primary” forms of acceptable identification will also specify that some forms of foreign identification are accepted, including for establishing Post Office Box service.

    The Postal Service is also amending the applicable product and service sections to point to new section 608.10.0. This will remove inconsistent and redundant text from the DMM. This includes amending current section 507.2.1.4a to expressly require a “primary” form of acceptable identification under 608.10.3 when presenting Form 3575, Mail Forwarding Change of Address Order, at a Post Office. Other than requiring a “primary” form of acceptable identification when Form 3575 is presented at a Post Office, the filing methods for a change-of-address will remain the same (i.e., mail, presenting at a Post Office, or using internet Change of Address (ICOA) at https://moversguide.usps.com). The Postal Service will also update Form 3575 to reflect this requirement.

    In addition, the Postal Service will update Mailing Standards of the United States Postal Service, International Mail Manual (IMM®) and Publication 52, Hazardous, Restricted, and Perishable Mail, under separate cover.

    We believe these revisions will ensure clarity and consistency enabling the Postal Service to provide a superb customer experience from sender to receiver.

    The Postal Service adopts the following changes to Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM), Start Printed Page 18732incorporated by reference in the Code of Federal Regulations. See 39 CFR 111.1.

    Accordingly, 39 CFR part 111 is amended as follows:

    Start List of Subjects

    List of Subjects in 39 CFR Part 111

    • Administrative practice and procedure
    • Postal Service
    End List of Subjects Start Part

    PART 111—[AMENDED]

    End Part Start Amendment Part

    1. The authority citation for 39 CFR part 111 continues to read as follows:

    End Amendment Part Start Authority

    Authority: 5 U.S.C. 552(a); 13 U.S.C. 301-307; 18 U.S.C. 1692-1737; 39 U.S.C. 101, 401, 403, 404, 414, 416, 3001-3011, 3201-3219, 3403-3406, 3621, 3622, 3626, 3632, 3633, and 5001.

    End Authority Start Amendment Part

    2. Revise the Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM) as follows:

    End Amendment Part

    Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

    * * * * *

    500 Additional Mailing Services

    503 Extra Services

    * * * * *

    8.0 USPS Signature Services

    8.1 Basic Standards

    8.1.1 Description

    * * * USPS Signature Services are available as follows:

    * * * * *

    [Revise the second sentence in the introductory text of item c to read as follows:]

    c. * * * Prior to delivery, the recipient must provide a primary form of acceptable identification under 608.10.3. * * *

    * * * * *

    9.0 Collect on Delivery (COD)

    9.1 Basic Standards

    9.1.1 Description

    [Revise the fourth sentence in 9.1.1 to read as follows:]

    * * * The recipient has the option to pay the COD charges (with a single form of payment) by cash, or a personal check or money order made payable to the mailer (accepted by the USPS employee upon the recipient's presentation of a primary form of acceptable identification under 608.10.3). * * *

    * * * * *

    505 Return Services

    1.0 Business Reply Mail (BRM)

    * * * * *

    1.2 Permits

    * * * * *

    1.2.2 Application Process

    [Revise the text of 1.2.2 by adding a new second sentence to read as follows:]

    * * * Customers must provide a primary and secondary form of acceptable identification under 608.10.0 with the completed Form 3615. * * *

    * * * * *

    3.0 Merchandise Return Service (MRS)

    * * * * *

    3.2 Basic Standards

    * * * * *

    3.2.6 Application Process

    [Revise the text of 3.2.6 by adding a new second sentence to read as follows:]

    * * * Customers must provide a primary and secondary form of acceptable identification under 608.10.0 with the completed Form 3615. * * *

    * * * * *

    4.0 Parcel Return Service

    * * * * *

    4.2 Basic Standards

    * * * * *

    4.2.5 Approval

    The manager, Business Mailer Support reviews each request and proceeds as follows:

    [Revise the text of item a to read as follows:]

    a. If the applicant meets the criteria, the manager, Business Mailer Support approves the letter of request and sends an authorization letter outlining the terms and conditions for the program. PRS permit holders must submit the authorization letter and Form 3801, Standing Delivery Order, to each applicable facility. A primary form of acceptable identification under 608.10.3 is required before each pickup.

    * * * * *

    507 Mailer Services

    * * * * *

    2.0 Forwarding

    2.1 Change-of-Address Order

    * * * * *

    2.1.4 Methods of Filing

    Customers may use one of the following methods to file a change-of-address with the Post Office:

    [Revise the text of item a to read as follows:]

    a. Mail or present Form 3575 to any Post Office, or as otherwise directed by the Postal Service. A customer must provide a primary form of acceptable identification under 608.10.3 when Form 3575 is presented at the Post Office.

    * * * * *

    3.0 Hold for Pickup

    * * * * *

    3.2 Basic Information

    3.2.1 Description

    [Revise the text of 3.2.1 by adding a new second sentence to read as follows:]

    * * * The addressee or designee must provide a primary form of acceptable identification under 608.10.3. * * *

    * * * * *

    508 Recipient Services

    1.0 Recipient Options

    1.1 Basic Recipient Concerns

    * * * * *

    1.1.5 Addressee Identification

    [Revise the text of 1.1.5 to read as follows:]

    If a person claiming to be the addressee of certain mail is unknown to the delivery employee, the mail may be withheld pending presentation of a primary form of acceptable identification of the claimant under 608.10.3 or suitable under 508.6 for general delivery.

    * * * * *

    1.1.7 Priority Mail Express and Accountable Mail

    The following conditions also apply to the delivery of Priority Mail Express, Registered Mail, Certified Mail, mail insured for more than $500.00, Adult Signature, or COD, as well as mail for which a return receipt is requested or the sender has specified restricted delivery.

    * * * * *

    [Revise the text of item c to read as follows:]

    c. A primary form of acceptable identification under 608.10.3 may be required of the recipient before delivery of the mailpiece.

    * * * * *

    1.1.8 Additional Delivery Standards for Restricted Delivery

    [Revise the introductory text of 1.1.8 to read as follows:]

    In addition to the standards described under 1.1.7, mail marked “Restricted Delivery” is delivered only to the addressee or to the person authorized in writing as the addressee's agent (the USPS may require a primary form of acceptable identification under 608.10.3 from the addressee (or agent) to receive Start Printed Page 18733the mail) and under the following conditions:

    * * * * *

    1.8 Commercial Mail Receiving Agencies

    1.8.1 Procedures

    The procedures for establishing a commercial mail receiving agency (CMRA) are as follows:

    * * * * *

    [Revise the text of item b to read as follows:]

    b. Each CMRA must register with the Post Office responsible for delivery. Any person who establishes, owns, or manages a CMRA must provide Form 1583-A, Application to Act as a Commercial Mail Receiving Agency, to the postmaster (or designee) responsible for the delivery address. The CMRA owner or manager must complete all entries and sign the Form 1583-A. The CMRA owner or manager must provide a primary and secondary form of acceptable identification under 608.10.0. It must contain sufficient information to confirm that the applicant is who he or she claims to be and is traceable to the bearer. The postmaster (or designee) may retain a photocopy of the acceptable identification for verification purposes and must list and record sufficient information to identify the two types of acceptable identification on Form 1583-A (block 10). Furnishing false information on the application or refusing to give required information is reason for denying the application. When any information required on Form 1583-A changes, the CMRA owner or manager must file a revised application (write “revised” on the form) with the postmaster.

    * * * * *

    1.8.2 Delivery to CMRA

    Procedures for delivery to a CMRA are as follows:

    [Revise the text of item a to read as follows:]

    a. Mail delivery to a CMRA requires that the CMRA owner or manager and each addressee complete and sign Form 1583, Application for Delivery of Mail Through Agent. Spouses may complete and sign one Form 1583. Each spouse must provide a primary and secondary form of acceptable identification under 608.10.0. If any information that is required on Form 1583 is different for either spouse it must be entered in the appropriate box. A parent or guardian may receive delivery of a minor's mail by listing the name(s) of each minor on Form 1583 (block 12). The CMRA owner or manager, authorized employee, or a notary public must witness the signature of the addressee. The addressee must complete all entries on Form 1583. The CMRA owner or manager must verify the documentation to confirm that the addressee resides or conducts business at the permanent address shown on Form 1583. The address is verified if there is no discrepancy between information on the application and the identification presented. If the information on the application does not match the identification, the applicant must substantiate to the CMRA that the applicant resides or conducts business at the address shown. A document from a governmental entity or recognized financial institution or a utility bill with the applicant's name and current permanent address may be used for such purpose. If the applicant is unable to substantiate the address, the CMRA must deny the application. Furnishing false information on the application or refusing to give required information is reason for withholding the addressee's mail from delivery to the agent and returning it to the sender. When any information required on Form 1583 changes, the addressee must file a revised application (write “revised” on the form) with the CMRA. The addressee must provide a primary and secondary form of acceptable identification under 608.10.0. It must contain sufficient information to confirm that the applicant is who he or she claims to be and is traceable to the bearer. The CMRA owner or manager may retain a photocopy of the identification for verification purposes. The CMRA owner or manager must list and record sufficient information to identify the primary and secondary forms of acceptable identification on Form 1583 (block 8) and write the complete CMRA delivery address used to deliver mail to the addressee on Form 1583 (block 3).

    * * * * *

    4.0 Post Office Box Service

    * * * * *

    4.2 Service

    4.2.1 Application

    [Revise the second sentence in the introductory text of 4.2.1 to read as follows:]

    * * * When the application is presented, the applicants (including both spouses or any other individual listed except for minors) each must present two items of valid, current identification; one a primary form of acceptable identification under 608.10.3, and the other a secondary form of acceptable identification under 608.10.4 that must contain sufficient information to confirm the applicant's identity and be traceable to the bearer. * * *

    a. In all cases:

    * * * * *

    [Delete item a5 in its entirety.]

    * * * * *

    5.0 Caller Service

    * * * * *

    5.3 Service

    5.3.1 Application

    [Revise the text of 5.3.1 to read as follows:]

    To reserve a caller number for future use or to apply for caller service, the applicant must complete all relevant spaces on Form 1093-C, Application for Post Office Caller Service, and submit it to any postal facility that provides retail service. The facility need not be the one where destination caller service is desired. An incomplete or falsified application is sufficient reason to deny or discontinue service. An application is not considered approved until the USPS verifies the applicant's identity. Primary and secondary forms of acceptable identification can be found under 608.10.0.

    * * * * *

    5.8 Accelerated Reply Mail (ARM)

    * * * * *

    5.8.8 Mailer Compliance

    [Revise the second sentence of 5.8.8 to read as follows:]

    * * * Besides completing Form 1093-C, an applicant for ARM must also complete Form 8061 and submit both forms to the facility where ARM service is desired.

    5.8.9 USPS Actions

    [Revise the text of 5.8.9 to read as follows:]

    ARM service is not provided until the USPS verifies the applicant's primary and secondary forms of acceptable identification under 608.10.0, and service availability at the requested facility, and makes scheme preparations.

    * * * * *

    7.0 Premium Forwarding Services

    * * * * *

    7.2 Premium Forwarding Service Residential

    * * * * *
    Start Printed Page 18734

    7.2.4 Use

    Participation in PFS-Residential is subject to the following additional standards:

    [Revise item a by adding a new last sentence to read as follows:]

    a. * * * Customers must provide a primary and secondary form of acceptable identification under 608.10.0 with the completed Form 8176.

    * * * * *

    8.0 Firm Holdout

    * * * * *

    8.2 Obtaining and Using Service

    [Revise the text of 8.2 by adding a new third sentence to read as follows:]

    * * * Each employee or authorized agent is required to provide a primary form of acceptable identification under 608.10.3. * * *

    * * * * *

    509 Other Services

    * * * * *

    3.0 Money Orders

    * * * * *

    3.2.2 Purchase Restrictions

    A postal customer may buy multiple money orders at the same time, in the same or differing amounts, subject to these restrictions:

    * * * * *

    [Revise the text of item b to read as follows:]

    b. Any customer whose daily total of purchased money orders is $3,000 or more, regardless of the number of visits made by the customer to one or more postal facilities, must complete Form 8105-A, Funds Transaction Report (FTR), and show a primary form of acceptable identification under 608.10.3.

    * * * * *

    3.3 Cashing Money Orders

    * * * * *

    3.3.2 Redemption

    [Revise the third sentence of 3.3.2 to read as follows:]

    * * * Any customer whose daily total of cashed money orders exceeds $10,000.00, irrespective of the number of Post Offices visited to cash the money orders, must also complete Form 8105-A, Funds Transaction Report (FTR), and show a primary form of acceptable identification under 608.10.3.

    3.3.3 Identification

    [Revise the first sentence of 3.3.3 to read as follows:]

    When presenting a money order for payment, the customer seeking payment must sign in the presence of a USPS employee; a primary form of acceptable identification under 608.10.3 can be required. * * *

    * * * * *

    600 Basic Standards for All Mailing Services

    * * * * *

    604 Postage Payment Methods and Refunds

    * * * * *

    3.0 Precanceled Stamps

    * * * * *

    3.2 Permit to Use Precanceled Stamps

    3.2.1 Authorization to Use Precanceled Stamps

    [Revise the text of 3.2.1 by adding a new second sentence to read as follows:]

    * * * Customers must provide a primary and secondary form of acceptable identification under 608.10.0 with the completed Form 3615. * * *

    * * * * *

    5.0 Permit Imprint (Indicia)

    5.1 General Standards

    * * * * *

    5.1.4 Permit and Application Information

    [Revise the text of 5.1.4 by adding a new second sentence to read as follows:]

    * * * Customers must provide a primary and secondary form of acceptable identification under 608.10.0 with the completed Form 3615. * * *

    * * * * *

    9.0 Exchanges and Refunds

    9.1 Stamp Exchanges

    * * * * *

    9.1.4 Purchase Error

    [Revise the last sentence of 9.1.4 to read as follows:]

    * * * A customer exchanging $250 or more of such stock must provide a primary form of acceptable identification under 608.10.3, and must present the stock for exchange to the postal unit from which his or her mail is delivered.

    * * * * *

    608 Postal Information and Resources

    * * * * *

    [Add new section 608.10, Forms of Identification, to read as follows:]

    608.10 Forms of Identification

    10.1 General

    This section describes the products and services that require forms of acceptable identification, the number of forms of acceptable identification (primary and secondary), the acceptable forms of primary and secondary identification, and forms of unacceptable identification as follows:

    a. Section 10.2 provides a table of the products and services that require forms of acceptable identification and the number of forms (primary and secondary) required.

    b. Section 10.3 provides a description of primary forms of acceptable identification and a table of which forms are acceptable for each product and service.

    c. Section 10.4 provides a description of secondary forms of acceptable identification.

    d. Section 10.5 provides examples of forms of unacceptable identification.

    10.2 Products and Services Requiring Forms of Acceptable Identification

    Certain products and services may require forms of acceptable identification in the application process, and/or receipt of an item. When identification is required, the identification presented must be current. Exhibit 10.2 provides a list of the products and services requiring forms of identification and the number of required forms of acceptable identification (primary and secondary).

    Exhibit 10.2—Products and Services Requiring Forms of Acceptable Identification

    Products/servicesPrimary IDSecondary ID
    Caller Service
    Certified Mail Services
    Change-of-Address (COA)
    Collect on Delivery (COD)
    Commercial Mail Receiving Agency
    Firm Holdout
    Start Printed Page 18735
    Hold For Pickup
    Hold Mail
    Insurance Services
    Money Order
    Parcel Return Service
    P.O. Box
    Premium Forwarding Service
    Priority Mail Express
    Registered Mail Services
    Sure Money (DineroSeguro)
    USPS Signature Services

    10.3 Primary Forms of Acceptable Photo Identification

    This section provides a description of the acceptable primary forms of photo identification which must include a clear photograph of the individual bearer. Exhibit 10.3 provides a table of the products and services that require a valid primary form of identification and which forms are acceptable for that product or service.

    a. U.S. Government I.D.—U.S. Government I.D. may be federal, state, or tribal issued. A customer may use a state-issued driver's license or non-driver's identification card, U.S. Armed Forces card or Uniformed Service ID card, U.S. permanent resident or other identification card issued by U.S. Citizenship and Immigration Services, U.S. certificate of citizenship or naturalization, or an identification card issued by a federally or state recognized tribal nation (tribal identification card), as forms of acceptable photo identification.

    b. Passport—A customer may use a U.S. passport, U.S. passport card, or foreign passport as forms of acceptable photo identification.

    c. Matricula Consular (Mexico)—A customer may use a Matricula Consular card as a form of acceptable photo identification. A Matricula Consular card is an identification card issued by the Government of Mexico through its consulate offices to Mexican nationals residing outside of Mexico.

    d. NEXUS (Canada)—A customer may use a NEXUS card as a form of acceptable photo identification. A NEXUS card used as a form of identification for money orders must contain an identification number. NEXUS is a joint Canada Border Services Agency and U.S. Customs and Border Protection operated trusted traveler and expedited border control program.

    e. Corporate Identification—A customer may use a corporate identification card of a corporation located and organized in good standing in the United States as a form of acceptable photo identification for certain services, as specified in Exhibit 10.3.

    f. U.S. University Identification—A customer may use a public or private U.S. university identification card as a form of acceptable photo identification for certain retail products and services as specified in Exhibit 10.3.

    Exhibit 10.3—Primary Forms of Acceptable Photo Identification for Products and Services

    Products/servicesU.S. Gov'tU.S./foreign passportMatricula Consular MexicoNEXUS CanadaU.S. UniversityU.S. Corp.
    Caller Service
    Certified Mail Services
    Change-of-Address (COA)
    Collect on Delivery (COD)
    Commercial Mail Receiving Agency
    Firm Holdout
    Hold For Pickup
    Hold Mail
    Insured Mail Services
    Money Order
    Parcel Return Service
    P.O. Box
    Premium Forwarding Service
    Priority Mail Express
    Registered Mail Services
    Sure Money (DineroSeguro)
    USPS Signature Services

    10.4 Secondary Forms of Acceptable Identification

    As provided under 10.2, certain products and services require a secondary form of acceptable identification that is traceable to the bearer, in order to verify the validity of the address provided by the customer when applying or requesting those products and services. A customer may use an additional valid primary form of acceptable identification to meet the secondary form of acceptable identification requirement. A customer may also use a non-photo form of acceptable identification such as: A current lease, mortgage, or deed of trust; voter or vehicle registration card; home or vehicle insurance policy; utility bill; or Form I-94, Arrival and Departure Record. Start Printed Page 18736

    10.5 Forms of Unacceptable Identification

    As specified under 608.10.0, forms of acceptable identification provide proof of identity and validation of an address. Social Security cards, birth certificates, credit cards or other similar items are unacceptable as primary or secondary forms of identification.

    * * * * *

    We will publish an appropriate amendment to 39 CFR part 111 to reflect these changes.

    Start Signature

    Brittany M. Johnson,

    Attorney, Federal Compliance.

    End Signature End Supplemental Information

    [FR Doc. 2019-08991 Filed 5-1-19; 8:45 am]

    BILLING CODE 7710-12-P

Document Information

Effective Date:
6/23/2019
Published:
05/02/2019
Department:
Postal Service
Entry Type:
Rule
Action:
Final rule.
Document Number:
2019-08991
Dates:
Effective: June 23, 2019.
Pages:
18731-18736 (6 pages)
Topics:
Administrative practice and procedure, Postal Service
PDF File:
2019-08991.Pdf
CFR: (1)
39 CFR 111