[Federal Register Volume 64, Number 102 (Thursday, May 27, 1999)]
[Notices]
[Page 28827]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-13474]
[[Page 28827]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Center for Scientific Review; Proposed Collection; Comment
Request; Partner and Customer Satisfaction Surveys
SUMMARY: In compliance with the requirement of Section 3506(c)(2)(A) of
the Paperwork Reduction Act of 1995 for the opportunity for public
comment on the proposed data collection projects, the Center for
Scientific Review (CSR), the National Institutes of Health (NIH), will
publish periodic summaries of proposed projects to be submitted to the
Office of Management and Budget (OMB) for review and approval.
Proposed Collection: Title: Partner and Customer Satisfaction
Surveys. Type of Information Collection Request: New request. Need and
Use of Information Collection: The information collected in these
surveys will be used by the Center for Scientific Review personnel: (1)
to assess the quality of operations and processes used by CSR to review
grant applications; (2) to assess the quality of service provided to
our partners and customers; (3) to assist with the design of
modifications of these operations, processes, and services, based on
partner and customer input; (4) to develop new modes of operation based
on partner and customer need; and (5) to obtain partner and customer
feedback about the efficacy of implemented modifications. These surveys
will almost certainly lead to quality improvement activities and will
enhance and/or streamline CSR's operations. The major mechanism by
which CSR will request input is through surveys. The surveys for
partners is generic and tailored for Scientific Review Group (SGR) past
and present members and chairs. The survey for customers, i.e., grant
applicants, will have slight variations determined by which category of
scientific review group the researcher/investigator's grant application
is reviewed. Surveys will be collected as written documents or via
Internet. Information gathered from these surveys will be presented to,
and used directly by, CSR management to enhance the operations,
processes, and services of our organization. Frequency of Response: The
participants will respond yearly.
Affected public: Universities, not-for-profit institutions,
business or other for-profit, small business and organizations and
individuals. Type of Respondents: Adult scientific professionals. The
annual reporting burden is as follows: It is estimated that the survey
form will take 20 minutes to complete. The annual hour burden is,
therefore, estimated to be 1,932 hour for 5,855 respondents in FY 2001,
1,932 hours for 5,855 respondents in FY 2002, 1,932 hours for 5,855
respondents in FY 2003. Estimated costs to the respondents consists
entirely of their time. Costs for time estimated using a rate of $38.00
per hour for SGR members, SGR chairs, and principal investigators/grant
applicants. The estimated annual cost for each year for which the
generic clearance is requested is $73,421 for FY 2001, $73,421 for FY
2002, $73,421 for FY 2003. No additional costs should be incurred by
respondents or recordkeepers.
Requests for Comments: Written comments and/or suggestions from the
public and affected agencies are invited on one or more of the
following points: (1) Whether the proposed collection of information is
necessary for the proper performance of the functions of the CSR,
including whether the information will have practical utility; (2) The
accuracy of the agency's estimate of the burden of the proposed
collection of information, including the validity of the methodology
and assumptions used; (3) Ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) Ways to minimize
the burden of the collection of information on those who are to respond
while maintaining their anonymity, including the use of automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology.
FOR FURTHER INFORMATION: To request more information on the proposed
project or to obtain a copy of the data collection plans, contact:
Elliot Postow, Ph.D., Director, Division of Molecular and Cellular
Mechanisms, Center for Scientific Review, National Institutes of
Health, 6701 Rockledge Drive, Room 4160 MSC 7806, Bethesda, MD 20892-
7806, or call non-toll-free: 301-435-0911, or e-mail your request or
comments, including your address to postowe@drg.nih.gov
COMMENTS DUE DATE: Comments regarding this information collection are
best assured of having their full effect if received by July 26, 1999.
Dated: May 19, 1999.
Chris Wisdom,
Eexcutive Officer, CSR.
[FR Doc. 99-13474 Filed 5-26-99; 8:45 am]
BILLING CODE 4140-01-M
