02-11305. Briefing on Service Quality Surveys

AGENCY:

Postal Rate Commission.

ACTION:

Notice of briefing.

SUMMARY:

The Commission's Office of the Consumer Advocate (OCA) will host a presentation on aggregated results of recent service quality surveys on Wednesday, May 8, 2002, beginning at 1:30 p.m. (eastern time) at the Commission. Presenters will be University of Southern California students who were part of a class involved in survey administration. The survey results form the basis for an OCA report on quality of postal services. The report and a related library reference (OCA-LR-J-2) were filed with the Commission on March 6, 2002. The Commission will broadcast the presentation over its Web site.

DATES:

May 8, 2002.

ADDRESSES:

Postal Rate Commission (hearing room), 1333 H Street, NW., Washington, DC 20268-0001, suite 300.

FOR FURTHER INFORMATION CONTACT:

Stephen L. Sharfman, General Counsel, Postal Rate Commission, 202-789-6820.

Steven W. Williams,

Secretary.