98-17420. Proposed Agency Information Collection Activities; Comment Request

[Federal Register Volume 63, Number 126 (Wednesday, July 1, 1998)]
[Notices]
[Page 36036]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-17420]


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DEPARTMENT OF THE TREASURY

Office of Thrift Supervision


Proposed Agency Information Collection Activities; Comment 
Request

AGENCY: Office of Thrift Supervision, Department of Treasury.

ACTION: Notice and request for comments.

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SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995, Public Law 104-13. Currently, the 
Office of Thrift Supervision within the Department of the Treasury is 
soliciting comments concerning the Customer Survey--Consumer 
Complaints.

DATES: Written comments should be received on or before August 31, 1998 
to be assured of consideration.

ADDRESSES: Send comments to Manager, Dissemination Branch, Records 
Management and Information Policy, Office of Thrift Supervision, 1700 G 
Street, NW., Washington, DC 20552, Attention 1550-0086. These 
submissions may be hand delivered to 1700 G Street, NW. From 9:00 A.M. 
to 5:00 P.M. on business days; they may be sent by facsimile 
transmission to FAX Number [phone]; or they may be sent by e-
mail: [e-mail]. Those commenting by e-mail should 
include their name and telephone number. Comments over 25 pages in 
length should be sent to FAX Number [phone]. Comments will be 
available for inspection at 1700 G Street, NW., from 9:00 A.M. until 
4:00 P.M. on business days.

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Mary Gottlieb, Regulations and Legislation 
Division, Office of the Chief Counsel, Office of Thrift Supervision, 
1700 G Street, NW., Washington, DC 20552, [phone].

SUPPLEMENTARY INFORMATION:
    Title: Customer Survey--Consumer Complaints.
    OMB Number: 1550-0086.
    Form Number: OTS Form 1604.
    Abstract: This information collection will be used to obtain 
feedback from consumers who have filed a complaint against a thrift. 
This survey is part of OTS' efforts under the National Performance 
Review.
    Current Actions: OTS is proposing to renew this information 
collection without revision.
    Type of Review: Revision of a currently approved collection.
    Affected Public: Business or For Profit.
    Estimated Number of Respondents: 1,000.
    Estimated Time Per Respondent: 5 minutes average.
    Estimated Total Annual Burden Hours: 83 hours.

Request for Comments

    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval. All comments will 
become a matter of public record. Comments are invited on: (a) Whether 
the collection of information is necessary for the proper performance 
of the functions of the agency, including whether the information shall 
have practical utility; (b) the accuracy of the agency's estimate of 
the burden of the collection of information; (c) ways to enhance the 
quality; (d) ways to minimize the burden of the collection of 
information on respondents, including the use of automated collection 
techniques or other forms of information technology, and (e) estimates 
of capital or start-up costs and costs of operation, maintenance, and 
purchase of services to provide information.

    Dated: June 23, 1998.
Catherine C. M. Teti,
Director, Records Management and Information Policy.
[FR Doc. 98-17420 Filed 6-30-98; 8:45 am]
BILLING CODE 6720-01-P 3