98-19612. Agency Information Collection Activities: Proposed Collection; Comment Request

[Federal Register Volume 63, Number 141 (Thursday, July 23, 1998)]
[Notices]
[Page 39589]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-19612]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request

    In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction 
Act of 1995 for opportunity for public comment on proposed data 
collection projects, the Substance Abuse and Mental Health Services 
Administration will publish periodic summaries of proposed projects. To 
request more information on the proposed projects or to obtain a copy 
of the data collection plans and instruments, the SAMHSA Reports 
Clearance Officer on [phone].
    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology.
    Proposed Project: Voluntary Customer Satisfaction Surveys to 
Implement Executive Order 12862 in the Substance Abuse and Mental 
Health Services Administration (SAMHSA)--New--Executive Order 12862 
directs agencies that ``provide significant services directly to the 
public'' to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with existing 
services.'' SAMHSA provides significant services directly to the public 
through a range of mechanisms, including publications, technical 
assistance and web sites. Many of these services are focused on 
information dissemination activities. The purpose of this submission is 
to obtain generic approval for satisfaction surveys of SAMHSA's 
customers.
    The estimated annual hour burden is as follows:

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                                     Number of                                                      Total hour  
         Type of survey             respondents   Hours/response    Total hours      Wage rate         cost     
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Focus groups....................             100            2.50             250          $20.00          $5,000
Mail/telephone/e-mail surveys...           8,000             .25           2,000           20.00          40,000
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      Total.....................           8,100  ..............           2,250           20.00          45,000
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    Send comments to Nancy Pearce, SAMHSA Reports Clearance Officer, 
Room 16-105, Parklawn Building, 5600 Fishers Lane, Rockville, MD 20857. 
Written comments should be received within 60 days of this notice.

    Dated: July 16, 1998.
Richard Kopanda,
Executive Officer, SAMHSA.
[FR Doc. 98-19612 Filed 7-22-98; 8:45 am]
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