96-19060. Information Collection Request for Approval

[Federal Register Volume 61, Number 145 (Friday, July 26, 1996)]
[Notices]
[Pages 39151-39152]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 96-19060]


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DEPARTMENT OF THE INTERIOR

Fish and Wildlife Service


Information Collection Request for Approval

AGENCY: Fish and Wildlife Service, Interior.

ACTION: Notice.

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SUMMARY: This notice announces that the Fish and Wildlife Service 
(Service) is planning to submit a proposal for the

[[Page 39152]]

collection of information described below to the Office of Management 
and Budget (OMB) for approval under the provisions of the Paperwork 
Reduction Act of 1995. The Service is soliciting comments and 
suggestions on the requirement as described below. Copies of the 
proposed information collection requirement and related forms and 
explanatory material may be obtained by contacting the Service's 
Information Collection Clearance Officer at the phone number listed 
below.

DATES: Comments must be submitted on or before September 24, 1996.

ADDRESSES: Comments and materials concerning this request should be 
sent to Information Collection Clearance Officer, Fish and Wildlife 
Service, (MS 224-ARLSQ), 1849 C Street, NW., Washington, DC 20240.

FOR FURTHER INFORMATION CONTACT:
Phyllis H. Cook, Service Information Collection Clearance Officer, 703/
358-1943; 703/358-2269 (fax) or Nancy Marx, Division of Refuges, 703/
358-2029.

SUPPLEMENTARY INFORMATION:

    Title: Customer Service Evaluation Card for Visitors to Service 
Field Stations.
    OMB Approval Number: Approval pending.
    Abstract: The Service is required, under Executive Order 12862, and 
the National Performance Review, to develop customer service standards 
and to survey customers to determine the kind and quality of services 
they want and their level of satisfaction with existing services. The 
Service developed customer service standards, and in 1995, developed a 
customer service evaluation card. The information gained from these 
surveys will enable the staff to provide better customer service to 
their visitors. The Service will use the evaluation card on field 
stations nationwide as a management tool for enhancing customer service 
in their public use programs.
    Frequency: On occasion.
    Description of Respondents: Individuals or households who visit 
field stations where recreational and educational opportunities are 
provided.
    Estimated Completion Time: The reporting burden is estimated to 
average 0.0833 (or 5 minutes) per response.
    Annual Responses: 30,000.
    Annual Burden Hours: 2,500.

    Dated: July 19, 1996.
Carolyn A. Bohan,
Acting Assistant Director--Refuges and Wildlife.
[FR Doc. 96-19060 Filed 7-25-96; 8:45 am]
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