98-22144. Coastal Services Center Product Evaluation Forms and Coastal Training Institute Evaluation Forms

[Federal Register Volume 63, Number 159 (Tuesday, August 18, 1998)]
[Notices]
[Pages 44234-44235]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-22144]


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DEPARTMENT OF COMMERCE

National Oceanic and Atmospheric Administration


Coastal Services Center Product Evaluation Forms and Coastal 
Training Institute Evaluation Forms

ACTION: Proposed Collection; comment request.

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SUMMARY: The Department of Commerce, as part of its continuing effort 
to reduce paperwork and respondent burden, invites the general public 
and other Federal agencies to take this opportunity to comment on 
proposed and/or continuing information collections, as required by the 
Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)).

DATES: Written comments must be submitted on or before October 19, 
1998.

ADDRESSES: Direct all written comments to Linda Engelmeier, 
Departmental Forms Clearance Officer, Department of Commerce, Room 
5327, 14th and

[[Page 44235]]

Constitution Avenue, NW, Washington DC 20230.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Nina Petrovich, SC Sea Grant Coastal Program 
Coordinator, NOAA Coastal Services Center, 2234 South Hobson Avenue, 
Charleston SC 29405. Phone [phone], Email: 
[e-mail].

SUPPLEMENTARY INFORMATION:

I. Abstract

    The Coastal Services Center (CSC) will be requesting general Office 
of Management Budget (OMB) clearance for the use of product and 
training services evaluation forms. CSC produces an estimated 10 CD-
ROMs and 4 newsletters annually; for all of these products CSC plans to 
include product evaluation forms. In addition, the Coastal Training 
Institute coordinates an average of 10 workshops, conferences and/or 
training courses annually. In an effort to comply with the 1993 
Executive Order entitled Setting Customer Service Standards and CSC's 
annual performance standards, these evaluation forms will allow the 
Center to: (excerpted from the Executive Order)
     Determine the quality of services provided to our 
customers.
     Determine customers' level of satisfaction with existing 
services.
     Provide customers with choices in both the sources of 
services and the means of delivery.
     Make information, services, and complaint systems easily 
accessible, and
     Provide a means by which to address customer complaints.
    All customer product evaluation forms are voluntary, distributed in 
conjunction with a specific product, and are accessible via the CSC 
home page. The annual burden of hours for product evaluations is 
calculated using an individual response time of 20 minutes. The 
official clearance request will include an expanded list of questions 
to address all product types. Each time a CSC product has been 
completed, specific questions will be chosen as appropriate from the 
expanded list and tailored to create that product's evaluation form.
    The Coastal Training Institute's evaluations are distributed 
strictly to conference attendees. Response is voluntary and the forms 
are usually completed on site. The annual burden of hours is based on 
an individual response time of 20 minutes. The official clearance 
request will include an expanded list of questions to address all 
training sessions. Each time a training session has been completed, 
specific questions will be chosen as appropriate from the expanded list 
and tailored to create that session's evaluation form.

II. Method of Collection

    Written evaluation forms are distributed to all attendees of 
workshops or training sessions and are completed on site. Product 
evaluation forms will be distributed with the products.

III. Data

    OMB Number: None.
    Form Number: None.
    Type of Review: Regular submission.
    Affected Public: State, local, or tribal government (coastal 
managers from the following programs or agencies: Coastal Zone 
Management Programs, National Estuarine Research Reserve Sites, 
National Marine Sanctuaries, Sea Grant Institutions, Natural Resource 
Management Agencies, and local governments officials and planning 
boards from coastal communities).
    Estimated Number of Respondents: For training services--350; for 
product evaluation--2,200.
    Estimated Time Per Response: 20 minutes.
    Estimated Total Annual Burden Hours: 117 for training services, 733 
for product evaluations.
    Estimated Total Annual Cost to Public: $0 (no capital expenditures 
are required).

IV. Request for Comments

    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden 
(including hours and cost) of the proposed collection of information; 
(c) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology.
    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval of this information 
collection; they also will become a matter of public record.

    Dated: August 12, 1998.
Linda Engelmeier,
Departmental Forms Clearance Officer, Office of the Chief Information 
Officer.
[FR Doc. 98-22144 Filed 8-17-98; 8:45 am]
BILLING CODE 3510-08-P