96-19623. Use of Alternative Dispute Resolution  

  • [Federal Register Volume 61, Number 150 (Friday, August 2, 1996)]
    [Notices]
    [Pages 40424-40429]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 96-19623]
    
    
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    DEPARTMENT OF THE INTERIOR
    
    Office of the Secretary
    RIN 1094-AA-45
    
    
    Use of Alternative Dispute Resolution
    
    AGENCY: Office of the Secretary.
    
    ACTION: Notice of final Alternative Dispute Resolution Policy and 
    opportunity for comment.
    
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    SUMMARY: The Department of the Interior (Department) has developed this 
    final Alternative Dispute Resolution (ADR) policy (Final ADR Policy) to 
    implement a comprehensive program within each of its bureaus and 
    offices (bureaus). This Final ADR Policy also addresses the Negotiated 
    Rulemaking Act, Public Law No. 101-648. The Department is adopting this 
    Final ADR Policy to apply tested practices and techniques to selected 
    program disputes. The Department, through its bureaus, will implement 
    ADR pilot programs and other program initiatives in an effort to 
    establish a baseline of experience in the practical uses of ADR. The 
    Department will continue to assess the results of the ADR initiatives 
    in conjunction with both external and internal comments received, after 
    publication of a Final ADR Policy in the Federal Register. The 
    Department seeks comments from the public, including, among others, 
    those persons whose activities the Department regulates, on any aspect 
    of this Final ADR Policy and its implementation, and those persons who 
    have engaged in or may in the future engage in ADR processes with the 
    Department. At the end of the 60-day comment period, the Department 
    will consider issues raised by interested persons and may modify the 
    Final ADR Policy based on public comment.
    
    DATES: Comments must be received on or before October 1, 1996.
    
    ADDRESSES: Written comments should be mailed or delivered to James P. 
    Terry, Deputy Director, Office of Hearings and Appeals, U.S. Department 
    of the Interior, 4015 Wilson Boulevard, Arlington, Virginia 22203.
    
    FOR FURTHER INFORMATION CONTACT:
    James P. Terry, Deputy Director, and the Alternate Dispute Resolution 
    Specialist, OHA (703) 235-3810.
    
    SUPPLEMENTARY INFORMATION: 
    
    I. Department of the Interior Policy on ADR
    
        The Department's ADR policy, first promulgated June 13, 1994, as an 
    interim ADR policy for a period of 2 years, authorized and encouraged 
    bureaus within the Department to employ consensual methods of dispute 
    resolution as alternatives to litigation. 59 FR 30368. Under the 
    Interim ADR Policy, bureaus were required: (1) To designate a senior 
    official as a Bureau Dispute Resolution Specialist (BDRS); (2) to 
    establish training programs in the use of dispute resolution methods; 
    (3) to adopt a plan on the use of ADR techniques; and (4) to review the 
    standard language in bureau contracts, grants, or other agreements, to 
    determine whether to include a provision on ADR. Bureaus were also 
    required to consult with the Department's Dispute Resolution Council 
    (IDRC) on the implementation of their ADR plans.
        Additionally, the Interim ADR Policy required each bureau to adopt 
    a formal policy as to how it intended to implement ADR in each of the 
    following areas: (a) Formal and informal adjudications; (b) 
    rulemakings; (c) Enforcement actions; (d) issuing and revoking licenses 
    or permits; (e) Contract administration; (f) Litigation brought by or 
    against the Department; and (g) other Departmental action.
        The Secretary promulgated the Interim ADR Policy to reduce the 
    time, cost, inefficiencies, and contentiousness that are too often 
    associated with litigation and other adversarial dispute mechanisms. 
    Moreover, experience at other Federal agencies has demonstrated that 
    ADR can help achieve mutually acceptable solutions to disputes more 
    effectively than either litigation or administrative adjudication. In 
    fact, Vice President Al Gore recommended in September 1993 that Federal 
    agencies ``increase the use of alternative means of dispute 
    resolution.'' National Performance Review, Recommendation REG06 (Sept. 
    7, 1993).
        While ADR techniques have proven to be useful in resolving serious 
    conflicts, the day-to-day operations of the Department's bureaus should 
    also provide conflict avoidance methods, wherever possible. Moreover, 
    the Interim ADR Policy, specifically cautioned that:
        [A bureau] shall consider not using a dispute resolution proceeding 
    if--
    
    
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        (1) A definitive or authoritative resolution of the matter is 
    required for precedential value, and such a proceeding is not likely 
    to be accepted generally as an authoritative precedent;
        (2) The matter involves or may bear upon significant questions 
    of Government policy that require additional procedures before a 
    final resolution may be made, and such a proceeding would not likely 
    serve to develop a recommended policy for the [bureau];
        (3) Maintaining established policies is of special importance, 
    so that variations among individual decisions are not increased and 
    such a proceeding would not likely reach consistent results among 
    individual decisions;
        (4) The matter significantly affects persons or organizations 
    who are not parties to the proceeding;
        (5) A full public record of the proceeding is important, and a 
    dispute resolution proceeding cannot provide such a record; and
        (6) The [bureau] must maintain continuing jurisdiction over the 
    matter with authority to alter the disposition of the matter in the 
    light of changed circumstances, and a dispute resolution proceeding 
    would interfere with the [bureau's] fulfilling that requirement.
    
        The decision whether to use ADR, however, remains within each 
    bureau's discretion, and participation in ADR processes is by mutual 
    consent of the disputants.
        The Interim ADR Policy fostered the use of ADR by ensuring 
    appropriate protection of parties' and neutrals' communication. The ADR 
    policy, however, is not a statute exempting disclosure under the 
    Freedom of Information Act (FOIA). 5 U.S.C. 552. To establish a 
    baseline of understanding, concerned parties should establish 
    confidentiality guidelines consistent with FOIA requirements before 
    entering into negotiations.
        Within the limitations set forth in the Interim ADR Policy, and 
    elsewhere, the Department plans to establish, in the Final ADR Policy, 
    those contexts in which the use of ADR facilitates fairer, faster, or 
    more rational resolutions of disputes than present dispute resolution 
    methods provide. Additionally, the Department will continue to review 
    the Final ADR Policy. On the basis of this evaluation, the Department 
    will consider modifying any of its current procedures or rules in the 
    future, as appropriate, to allow for greater use of ADR.
    
    II. Negotiated Rulemaking Act
    
        In enacting the Negotiated Rulemaking Act, Public Law No. 101-648, 
    Congress indicated its concern that traditional notice and comment 
    rulemaking procedures may discourage agreement among the potentially 
    affected parties and the Federal Government. Congress addressed this 
    concern by purposefully designing the Negotiated Rulemaking Act's 
    procedures to facilitate the cooperative development of regulations by 
    interested persons and agencies. Moreover, Vice President Gore's report 
    recently recommended improving agencies' regulatory systems by 
    ``[e]ncourag[ing] agencies to use negotiated rulemaking more frequently 
    in developing new rules.'' National Performance Review, Recommendation 
    REG03 (1993).
        Negotiated rulemaking (Reg-Neg) does not replace the traditional 
    notice and opportunity for public comment rulemaking. Rather, Reg-Neg 
    supplements the more traditional process by developing consensus around 
    the candidate proposed rule before an agency publishes it in the 
    Federal Register. Combining early consensus-building and information-
    gathering with an opportunity for broad public consideration, the Reg-
    Neg process meets the prescription of the Administrative Procedure Act, 
    5 U.S.C. 551 et seq., and can facilitate more effective regulatory 
    development and regulations. Moreover, on September 30, 1993, President 
    Bill Clinton issued a memorandum in conjunction with the issuance of 
    Exec. Order No. 12866 on regulatory planning and review. The memorandum 
    required each Department to identify to the Office of Information and 
    Regulatory Affairs at least one rulemaking within the upcoming year to 
    be developed through Reg-Neg rulemaking or to explain why negotiated 
    rulemaking would not be feasible, 58 FR 52391 (Oct. 7, 1993).
        Decisionmakers should view Reg-Neg as one of a variety of 
    information-gathering and consensus-building or consultative processes 
    used to achieve effective, efficient, rational, and fair agency policy. 
    Although the Negotiated Rulemaking Act does not address less formal 
    decisionmaking processes, including, among others, policy roundtables 
    and public meetings, such nonadversarial processes may help gather 
    information to assist the Department in policy development.
        Participation in informal regulatory development processes can 
    require significant commitment of resources on the part of all 
    participants, including Federal agencies. The Department's experience, 
    however, has shown that consensus-building techniques can result in 
    better policy, reduce the high rate of litigation, and lower the costs 
    of program implementation for the Department's bureaus and the 
    regulated community.
    
    III. Final Policy
    
    A. Application of the Final ADR Policy
    
        The Department encourages the effective use of ADR and Reg-Neg to 
    the fullest extent compatible with existing law, and the Department's 
    resources and missions. Based on long experience, the Department 
    recognizes that the use of consensus-building techniques and 
    nonadversarial planning processes can increase the wisdom, efficiency, 
    equity, and long-term stability of Departmental decisions.
        The Final ADR Policy is intended to govern both the programmatic 
    side of the Department's broad responsibility, as well as many of the 
    human resources aspects. With regard to human resources, the Final ADR 
    Policy embraces the ADR policy of the Department's Office for Equal 
    Opportunity. The use of ADR is expected to be very useful in matters 
    involving equal employment opportunity. Workplace dispute issues beyond 
    those governed by regulations issued by the Merit Systems Protection 
    Board will also be governed by this policy. Where the use of ADR would 
    impede effective supervisory action in routine matters of employee 
    discipline or performance appraisal, supervisors may elect not to use 
    ADR.
    
    B. Purpose of the Final ADR Policy
    
        The Department has developed this Final ADR Policy in response to 
    the experience gained under the Interim ADR Policy. The Final ADR 
    Policy encourages the Department's bureaus to continue to identify 
    disputes amenable to ADR and to use ADR, whenever practicable. After 
    testing ADR methods in a variety of contexts during the 2-year interim 
    period, the Department, through the IDRC, has assessed the 
    appropriateness of the use of ADR and determined which program areas 
    could most benefit from the institutionalization of ADR processes. 
    Existing bureau ADR efforts should continue as this final policy is 
    implemented.
        The Department's Final ADR Policy is also designed to disseminate 
    knowledge about ADR both within the Department and to those whom the 
    Department serves, as well as to introduce new ADR initiatives and to 
    provide guidelines for bureaus to apply in the implementation of ADR 
    pilot programs. These initiatives will produce a baseline of experience 
    that will be useful in successfully implementing the Department's Final 
    ADR Policy. Without the full commitment and cooperation of all bureaus, 
    the Department will lose a valuable opportunity to learn what
    
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    works, what does not, and how best to capture potential benefits from 
    ADR use.
    
    C. Implementation of the Final ADR Policy
    
    1. Role of the Department's Dispute Resolution Specialist
        Pursuant to the guidance promulgated by the Secretary in the June 
    13, 1994, Interim ADR Policy, the Director, Office of Hearings and 
    Appeals (OHA), was appointed to serve as the Department's Dispute 
    Resolution Specialist (DRS). This high level, Department official was 
    appointed as the DRS in order: (1) To facilitate intra-Departmental 
    coordination and communication; (2) to ensure consistent, quality 
    training; (3) to establish minimum qualifications for mediators, 
    arbitrators, and certain Departmental employees with ADR 
    responsibilities; and (4) to reduce administrative redundancy. Under 
    the Final ADR Policy, the Director, OHA, will continue these 
    responsibilities. The DRS will maintain an ``open door'' policy, 
    welcoming inquiries from and offering assistance to the bureaus and 
    interested persons. During the period that the Final ADR Policy is 
    being implemented, ongoing input from the public is encouraged. Despite 
    this focal point for ADR activity, the Department's Final ADR Policy 
    encourages decentralized decisionmaking to the greatest extent 
    possible.
    2. Role of IDRC
        In order to keep the Department's bureaus informed during the 
    implementation of the Final ADR Policy, the DRS shall, within 120 days 
    after publication of the Department final policy, convene the IDRC to 
    address progress by the bureaus in implementing their ADR programs. 
    Composed of the Department's Assistant Secretaries, Solicitor, and the 
    Director of the Office of Regulatory Affairs (ORA), or their respective 
    designees, and chaired by the DRS, the IDRC shall monitor and evaluate 
    the Department's use of ADR and Reg-Neg and assist in intra-
    Departmental policy and process coordination. The IDRC shall act as an 
    information clearinghouse, recommend personnel training courses in ADR 
    techniques and program design, and act as the liaison between the 
    Department and the Federal Mediation and Conciliation Service.
    3. Training in ADR
        The Department recognizes, consistent with the philosophy of the 
    National Performance Review, that bureaus can best evaluate and develop 
    specific ADR programs and initiatives to meet bureau needs. Therefore, 
    each bureau head has appointed a BDRS. The BDRSs have been trained in 
    ADR consensus-building techniques, conflict resolution, and program 
    design.
        The DRS recommended appropriate BDRS training, with such training 
    completed during the interim policy period. Additionally, the DRS shall 
    provide ADR training opportunities for selected groups of senior 
    managers of the Department, whose job responsibilities include 
    determining or influencing how disputes will be managed. The DRS will 
    also identify opportunities for advanced training in facilitation and 
    mediation for Judges and attorneys within OHA, as appropriate.
    4. Implementation of Bureau ADR Plans
        The BDRS shall fully implement the bureau's alternate dispute 
    resolution plan (ADRP) in the 12 months following promulgation of the 
    Final ADR Policy. To facilitate the monitoring and evaluation of the 
    bureau's initiative(s), the BDRS should address, in his/her yearly 
    review, among other topics, the: (1) goals; (2) objectives; (3) 
    timetables; (4) implementation strategy; (5) monitoring criteria; and 
    (6) evaluation methodology. It is permissible if two or more bureaus 
    adopt the same objectives and goals.
        In selecting appropriate ADR pilot initiatives, the bureaus have 
    focused, for example, on a particular category of dispute (e.g., 
    contract cases), on a variety of disputes involving a particular 
    organizational segment or region of the agency, or on a particular ADR 
    process that would be applied in a variety of disputes across the 
    bureau. In selecting a focus for an ADR pilot initiative, the 
    Department has encouraged bureaus to consider using some of the 
    disputes that are central to the Department's mission. While bureaus 
    have been advised not to avoid identifying personnel and small contract 
    disputes, for example, as candidates for a pilot initiative, they have 
    been encouraged not to focus exclusively on these areas so that the 
    effectiveness of ADR for a bureau can be judged in a programmatic 
    context.
        Some offices of the Department, such as the Office of the 
    Solicitor, are assisting bureaus in carrying out their programs rather 
    than conducting programs of their own. For the purposes of this policy, 
    such offices should assist bureaus in implementing ADR in a 
    programmatic context.
        Consistent with the many activities and functions of the Department 
    and the Federal Acquisition Regulations' recognition of the usefulness 
    of ADR in Government contracts, each BDRS, or appointed designee, 
    should review categories of all proposed new and renewal contracts, 
    agreements, permits, memoranda of understanding, and other documents, 
    to determine whether to include ADR provisions. Moreover, the 
    Department encourages the use of ADR in contact disputes prior to these 
    disputes reaching the Interior Board of Contract Appeals. To avoid 
    duplication of effort by bureau personnel, the Office of the Solicitor, 
    working with the Department's senior procurement official, will develop 
    standardized ADR-related clauses that bureaus can use in contracts and 
    other documents.
        The Department expects, as well, that those bureaus with 
    comparatively more dispute resolution experience will, on a voluntary 
    basis, assist bureaus less familiar with dispute resolution in the 
    development of the ADRP. The Department expects, as well, that inter-
    bureau initiatives such as ``one stop permitting,'' for example, be 
    coordinated with a BDRS. Each BDRS and others involved with the 
    implementation of the final policy are encouraged to consult with other 
    Federal agencies, and others in the dispute resolution field in the 
    development of their ADR initiatives. The DRS is available to provide 
    the names of contact persons within various Federal agencies who have 
    effectively utilized ADR methods in resolving disputes.
        Judges within OHA have been encouraged to utilize, where 
    appropriate, ADR methods, including, among others, the use of 
    settlement judges, minitrials, and the referral of litigants to 
    mediation or arbitration in advance of a judge's consideration of a 
    case on the merits.
    
    D. Monitoring and Evaluation
    
        Each BDRS shall monitor the implementation of his or her bureau's 
    dispute resolution initiatives on an ongoing basis, using the criteria 
    developed in their ADRP. Each BDRS shall submit to the IDRC, through 
    the proper bureau head and Assistant Secretary, every year, an 
    evaluation of the bureau's progress toward meeting the goals, 
    objectives, and timetables on the basis of the methodology outlined in 
    the ADRP. The evaluation should also discuss any unanticipated issues 
    that each bureau may have encountered and how those issues have been or 
    are being resolved.
        A BDRS, in conjunction with the IDRC, shall catalogue and evaluate 
    the bureaus' respective initiatives and experiences under their ADRP in 
    its
    
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    yearly report to the Secretary. This evaluation, coordinated by the 
    DRS, as chair of the IDRC, will focus on the categories of disputes and 
    types of DR methods that were most helpful in achieving resolution of 
    disputes.
        Moreover, because the usefulness of ADR to the Department is 
    dependent on the processes' ability to facilitate rational, fair, 
    efficient, and stable solutions among the Department's bureaus, the 
    regulated community, and the public, evaluation of the final policy 
    should receive the benefit of public comment and participation. A 
    concluding section of the evaluation should explain how dispute 
    resolution is being integrated on a permanent basis into each bureau's 
    program offices. This process of review, evaluation, and modification 
    will allow each bureau to systematically and regularly improve its ADR 
    programs.
    
    E. Negotiated Rulemaking
    
        Pursuant to Exec. Order No. 12866 and the Presidential memorandum 
    on negotiated rulemaking, issued September 30, 1993, the Department 
    will use, where appropriate, Reg-Neg or other consensus-building 
    techniques to develop rules that are fair, technically accurate, and 
    clear. Each bureau will evaluate, prior to drafting or amending any 
    regulation, whether Reg-Neg is appropriate for developing or amending 
    that regulation and will explain, on the regulatory alert form 
    submitted to the ORA, the basis for determining whether or not the 
    regulation will be developed or amended using Reg-Neg.
        In explaining whether Reg-Neg should be used for a particular 
    rulemaking, each bureau should address at least the following:
        (1) Whether there exists a small and identifiable group of 
    constituents (the ``parties'') with significant interests in the 
    rulemaking, so that all reasonably foreseeable significant interests 
    can be represented by individuals in the negotiation;
        (2) Whether the parties believe it to be in their best interest to 
    enter into a negotiated rulemaking;
        (3) Whether the parties are willing and able to enter into 
    negotiated rulemaking in good faith;
        (4) Whether any single party has, or is perceived to have, the 
    ability to dominate negotiations, thereby making a compromise solution 
    unlikely;
        (5) Whether there are clear and identifiable issues that are agreed 
    to be ripe for a negotiated solution;
        (6) Whether a negotiated solution would require one or more parties 
    to compromise a fundamental value;
        (7) Whether the use of negotiated rulemaking is reasonably likely 
    to result in an agreement or course of action satisfactory to all 
    parties; and
        (8) Whether there are legal deadlines or other legal issues that 
    either mitigate against negotiation or provide incentives to reach a 
    negotiated solution.
        If a bureau has decided to enter into a negotiated rulemaking, it 
    will prepare a brief report describing the goals, objectives, 
    anticipated parties, and projected timetables of the negotiation. 
    Throughout the negotiation, the bureau will prepare brief periodic 
    reports discussing the progress toward achieving the goals, objectives, 
    and timetables of the negotiation, and highlighting any successes and 
    unanticipated events or issues encountered during the negotiation. 
    These reports shall be submitted to ORA and the IDRC.
        At the end of the initial 12 months under the Final ADR Policy, 
    ORA, the DRS, and IDRC shall prepare information to be included in the 
    yearly ADR report to the Secretary evaluating the Department's 
    experiences with negotiated rulemaking. This report will focus upon the 
    types of policies, categories of rulemakings, and methods of 
    negotiation that were most successful in achieving customer 
    satisfaction and the cost-effective implementation of mutually 
    agreeable rulemakings. This report will be based upon evaluations 
    conducted by the Bureaus and submitted to ORA, IDRC, and the DRS for 
    review and assimilation into the report to the Secretary.
    
    IV. Executive Order No. 12866
    
        This final policy was not subject to Office of Management and 
    Budget review under Executive Order No. 12866.
    
        Dated: July 15, 1996.
    Bonnie R. Cohen,
    Assistant Secretary--Policy, Management and Budget.
    
    Appendix I--Glossary of ADR Terms
    
        The following terms are commonly associated with ADR and negotiated 
    rulemaking and contain many recognized forms of ADR. They are provided 
    for the reader's convenience and have been adapted from the ADR Act 
    (now expired), the Negotiated Rulemaking Act, and other sources.
        Alternative means of dispute resolution--an inclusive term used to 
    describe a variety of problem-solving processes that are used in lieu 
    of litigation or administrative adjudication to resolve issues in 
    controversy, including but not limited to, settlement negotiations, 
    conciliation, facilitation, mediation, fact-finding, minitrials, and 
    arbitration, or any combination thereof.
        Arbitration--a process, quasi-judicial in nature, whereby a dispute 
    is submitted to an impartial and neutral third party who considers the 
    facts and merits of a case and decides the matter. To be revised 
    consistent with 5 U.S.C. 588, et seq.
        Conciliation--procedures intended to help establish trust and 
    openness between the parties to a dispute.
        Dispute--an issue which is material to a decision concerning an 
    administrative or mission-related program of an agency and with which 
    there is disagreement between the agency and a person or persons who 
    would be substantially affected by the decision.
        Dispute resolution communication--any oral or written communication 
    prepared for the purposes of a dispute resolution proceeding, including 
    any memoranda, notes, or work product of the neutral, parties, or 
    nonparty participants. A written agreement to enter into a dispute 
    resolution proceeding, or a final written agreement or arbitration 
    award reached as a result of a dispute resolution proceeding, is not 
    dispute resolution communication.
        Dispute resolution proceeding--any process in which an alternative 
    means of dispute resolution is used to resolve an issue in controversy 
    in which a neutral is appointed and specified parties participate.
        Facilitation--involves the assistance of a third party who is 
    impartial toward the issues under discussion and who works with all 
    participants in a whole group session providing procedural directions 
    on how the group can effectively move through the problem-solving steps 
    of the meeting and arrive at the jointly agreed upon goal.
        Fact-finding--involves the use of neutrals acceptable to all 
    parties to determine disputed facts. This can be particularly useful 
    where disagreements about the need for or the meaning of data are 
    impeding resolution of a dispute, or where the disputed facts are 
    highly technical and would be better resolved by experts. Fact-finding 
    usually involves an informal presentation of its case by each party. 
    The neutral(s) then provides an advisory opinion on the disputed facts, 
    which can be used by the parties as a basis for further negotiation.
        Litigation--a dispute brought in a court of law to enforce a 
    statute, right, or legally created cause of action that will be decided 
    based upon legal principles or evidence presented.
    
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        Mediation--involves the intervention into a dispute of an impartial 
    and neutral third party, who has no decisionmaking authority but who 
    will procedurally assist the parties to reach voluntarily an acceptable 
    settlement of issues in dispute.
        Minitrial--a structured settlement process in which the disputants 
    agree on a procedure for presenting their cases in highly abbreviated 
    versions (usually no more than a few hours or a few days) to senior 
    officials for each side with authority to settle the dispute. This 
    process allows those in senior positions to see firsthand the relative 
    strengths and weaknesses of their cases and can serve as a basis for 
    more fruitful negotiations. Often, a neutral presides over the hearing, 
    and may, subsequently, mediate the dispute or help parties evaluate 
    their cases.
        Negotiating rulemaking--rulemaking accomplished through the use of 
    a negotiated rulemaking committee.
        Negotiated rulemaking committee--an advisory committee established 
    by an agency in accordance with the Negotiated Rulemaking Act and the 
    Federal Advisory Committee Act to consider and discuss issues for the 
    purpose of reaching a consensus in the development of a proposed rule.
        Negotiation--involves a bargaining relationship between two or more 
    parties who have either perceived or actual conflicts of interest. The 
    participants join voluntarily in a temporary relationship to educate 
    each other about their needs and interest and exchange specific 
    resources or promises that will resolve one or more issues. Almost all 
    of the ADR procedures, in which the parties maintain control over the 
    outcome of the conflict, are variations upon or elaborations of the 
    negotiation process.
        Neutral--an individual, who with respect to an issue in 
    controversy, functions specifically to aid the parties in resolving the 
    controversy. The individual may be a permanent or temporary officer or 
    employee of the Federal Government, or any other individual who is 
    acceptable to the parties to a dispute resolution proceeding. A neutral 
    shall have no official, financial, or personal conflict of interest 
    with respect to the dispute, unless such interest is fully disclosed in 
    writing to all parties and all parties agree that the neutral may 
    serve.
        Ombudsman--a person designated to address selected categories of 
    disputes by investigation the circumstances that gave rise to the 
    matter; and based upon the investigative findings, recommending 
    corrective action, as appropriate.
        Roster--a list of persons qualified to provide services as neutrals 
    that is maintained by the agency.
    
    Appendix II--Examples of ADR Initiatives
    
        All bureaus and offices within the Department have been involved in 
    implementing ADR processes. Some of the more prominent examples of ADR 
    initiatives that reflect the Department's commitment to ADR include:
        In 1990, the Department disseminated to each of the Department's 
    bureaus and offices an ADR survey designed to identify program areas 
    that could be amendable to ADR techniques. Among the questions asked 
    were: (1) The categories of disputes in which the organization is 
    typically involved; (2) the number of cases during the prior 2 fiscal 
    years that were docketed, settled, and litigated, and the approximate 
    cost involved; and (3) the organization's experience to date in 
    utilizing ADR techniques.
        The Department initially conducted an orientation program on ADR. 
    Included in the orientation program was Senator Charles Grassley, one 
    of the sponsors of the ADR Act, together with representatives of the 
    Administrative Conference of the United States (ACUS) and the Federal 
    Mediation and Conciliation Service (FMCS).
        The Department then conducted a one day training program on ADR. 
    The training focused on the various methods of ADR and included 
    representatives from the U.S. Army Corps of Engineers, the 
    Environmental Protection Agency, the Department of Health and Human 
    Services, and the Department of Transportation, each of whom shared 
    their experiences in developing successful ADR programs.
        The Department's Office for Equal Opportunity (OEO) provided 
    training in basic and advanced mediation skills for OEO and personnel 
    program officials and Equal Employment Opportunity (EEO) counselors. 
    OEO also issued a directive to bureaus and offices providing guidance 
    on the development and implementation of ADR pilot programs consistent 
    with 29 CFR Part 1614. Under this directive each bureau and office is 
    to submit an ADR pilot program plan delineating specific actions to be 
    taken to incorporate ADR techniques into the EEO complaints process.
        The Department encourages the use of ADR in the resolution of 
    discrimination complaints and has designated a Departmental EEO/ADR 
    Coordinator and directed each bureau to designate a Bureau EEO/ADR 
    Coordinator.
        The Department designated the Bureau of Reclamation (Reclamation) 
    as a pilot bureau in fiscal year 1993 for the purpose of testing the 
    effectiveness of mediation in the resolution of EEO complaints and 
    administrative grievances.The bureau has relied exclusively on contract 
    neutrals to serve as mediators for all disputes referred for ADR. 
    Mediation has also been utilized by Reclamation in other program areas, 
    including resource management and contract administration.
        The Department's Office of Hearings and Appeals has implemented ADR 
    as an alternative to administrative litigation. The Board of Indian 
    Appeals and the administrative law judges vested with authority for 
    adjudicating Indian probate cases have encouraged the use of settlement 
    agreements to resolve these matters. Under 43 CFR 4.207, administrative 
    law judges have been authorized to affect compromise settlements in 
    probate actions where the parties concerned agree to compromise and 
    where the judge establishes that all necessary conditions have been 
    met. The Board of Contract Appeals has been effectively implementing 
    ADR processes over the last 3 years in its cases. At the time a case is 
    docketed, the Board issues an order notifying the parties to the 
    dispute of the availability and benefits of ADR. Through actively 
    promoting ADR as a viable alternative, the Board has settled a majority 
    of its cases without the need to conduct a hearing.
        The Bureau of Land Management (BLM) has recognized the benefits of 
    ADR techniques, and, in partnership with the Bowie State University's 
    Center for Alternative Dispute Resolution, has provided basic Conflict 
    Management ADR training to Personnelists and EEO practitioners, as well 
    as to key management officials.
        The Minerals Management Service (MMS) has a rich history of ADR. 
    MMS examples include (1) a process targeted at settling outstanding and 
    contentious mineral royalty claims which has reduced appeals and 
    litigation and increased royalty collections, and (2) more than a 
    decade of conflict resolution training for offshore minerals management 
    personnel and establishment and conduct of a joint review panel for 
    constituent review of environmental documents.
        During the interim period that is just ending, the U.S. Fish and 
    Wildlife Service has recorded particular success in implementing its 
    ADR plan. Out of 41 instances of utilizing ADR, 33 (80 percent) have 
    been successful. The unsuccessful instances resulted in further 
    processing under EEO procedures. Mediation was conducted
    
    [[Page 40429]]
    
    by EEO counselors in all instances except for three which were 
    processed through the Federal Mediation and Conciliation Service. The 
    cost and time savings were significant with the avoidance of 
    expenditures in connection with EEO investigations, hearings, 
    transcripts, and staff time.
        The program Department-wide thus far has focused on EEO and related 
    personnel matters. Only MMS, among the bureaus, has concentrated on 
    resolving conflicts with outside groups. The interim policy signed by 
    the Secretary in June 1994, upon which the final policy is based, made 
    clear that the program is to be broader based. The IDRC will continue 
    to encourage other bureaus to adopt the MMS model for resolving 
    conflicts with constituents, customers and outside groups.
    
    [FR Doc. 96-19623 Filed 8-1-96; 8:45 am]
    BILLING CODE 4310-79-M
    
    
    

Document Information

Published:
08/02/1996
Department:
Interior Department
Entry Type:
Notice
Action:
Notice of final Alternative Dispute Resolution Policy and opportunity for comment.
Document Number:
96-19623
Dates:
Comments must be received on or before October 1, 1996.
Pages:
40424-40429 (6 pages)
RINs:
1094-AA45: Notice of Interim Alternative Dispute Resolution and Opportunity for Comment
RIN Links:
https://www.federalregister.gov/regulations/1094-AA45/notice-of-interim-alternative-dispute-resolution-and-opportunity-for-comment
PDF File:
96-19623.pdf