[Federal Register Volume 64, Number 148 (Tuesday, August 3, 1999)]
[Notices]
[Page 42140]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-19889]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Submission for OMB Review; Comment Request; Partner and Customer
Satisfaction Surveys
SUMMARY: Under the provisions of Section 3506(c)(2)(A) of the Paperwork
Reduction Act of 1995 for the opportunity for public comment on the
proposed data collection projects, the Center for Scientific Review
(CSR), National Institutes of Health (NIH), has submitted to the Office
of Management and Budget (OMB) a request to review and approve the
information collection listed below. This proposed information
collection was previously published in the Federal Register on May 27,
1999, page 28827 and allowed 60 days for public comment. No public
comments were received. The purpose of this notice is to allow an
additional 30 days for public comment. The National Institute of Health
may not conduct or sponsor, the respondent is not required to respond
to, an information collection that has been extended, revised, or
implemented on or after October 1, 1995, unless it displays a currently
valid OMB control number.
Proposed Collection
Title: Partner and Customer Satisfaction Surveys. Type of
Collection Request: New request. Need and Use of Information
Collection: The information collected in these surveys will be used by
the Center for Scientific Review personnel: (1) to assess the quality
of operations and processes used by CSR to review grant applications;
(2) to assess the quality of service provided to our partners and
customers; (3) to assist with the design of modifications of these
operations, processes, and services, based on partner and customer
input; (4) to develop new modes of operation based on partner and
customer need; and (5) to obtain partner and customer feedback about
the efficacy of implemented modifications. These surveys will almost
certainly lead to quality improvement activities that will enhance and/
or streamline CSR's operations. The major mechanism by which CSR will
request input is through surveys. The survey for partners is generic
and tailored for Scientific Review Group (SGR) past and present members
and chairs. The survey for customers, i.e., grant applicants, will have
slight variations determined by which category of scientific review
group the researcher/investigator's grant application is reviewed.
Surveys will be collected as written documents or via Internet.
Information gathered from these surveys will be presented to, and used
directly by, CSR management to enhance the operations, processes, and
services of our organization. Frequency of Response: The participants
will respond yearly. Affected public: Universities, not-for-profit
institutions, business or other for-profit, small businesses and
organizations, and individuals. Type of Respondents: Adult scientific
professionals. The annual reporting burden is as follows: It is
estimated that the survey form will take 20 minutes to complete. The
annual hour burden is, therefore, estimated to be 1,932 hours for 5,855
respondents. Estimated costs to the respondents consists entirely of
their time. Costs for time were estimated using a rate of $38.00 per
hour for SGR members, SGR chairs, and principal investigators/grant
applicants. The estimated annual cost for which the generic clearance
is requested is $73,421. No additional costs should be incurred by
respondents or recordkeepers. There are no capital, operating, or
maintenance costs to report.
Requests for Comments
Written comments and/or suggestions from the public and affected
agencies are invited on one or more of the following points: (1)
Whether the proposed collection of information is necessary for the
proper performance of the functions of the CSR, including whether the
information will have practical utility; (2) The accuracy of the
agency's estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions
used; (3) Ways to enhance the quality, utility, and clarity of the
information to be collected; and (4) Ways to minimize the burden of the
collection of information on those who are to respond while maintaining
their anonymity, including the use of automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Direct Comments to OMB
Written comments and/or suggestions regarding the item(s) contained
in this notice, especially regarding the estimated public burden and
associated response time, should be directed to the: Office of
Management and Budget, Office of Regulatory Affairs, New Executive
Office Building, Room 10235, Washington, DC 20503, Attention: Desk
Officer for NIH.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the data collection plans,
contact: Elliot Postow, Ph.D., Director, Division of Molecular and
Cellular Mechanisms, Center for Scientific Review, National Institutes
of Health, 6701 Rockledge Drive, Room 4160 MSC 7806, Bethesda, MD
20892-7806, or call non-toll free: 301-435-0911, or e-mail your request
or comments, including your address to postowe@drg.nih.gov.
Comments Due Date
Comments regarding this information collection are best assured of
having their full effect if received on or before September 2, 1999.
Chris Wisdom,
Executive Officer, CSR.
[FR Doc. 99-19889 Filed 8-2-99; 8:45 am]
BILLING CODE 4140-01-M
