[Federal Register Volume 63, Number 151 (Thursday, August 6, 1998)]
[Notices]
[Page 42058]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-21053]
-----------------------------------------------------------------------
DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[WO-830-1030-02-24 1A]
OMB Approval Number 1004-NEW; Information Collection Submitted to
the Office of Management and Budget for Review Under the Paperwork
Reduction Act
The Bureau of Land Management (BLM) has submitted the proposed
collection of information listed below to the Office of Management and
Budget (OMB) for approval under the provisions of the Paperwork
Reduction Act (44 U.S.C. 3501 et seq.) On January 22, 1998, BLM
published a notice in the Federal Register (63 FR 3343) requesting
comment on this proposed collection. The comment period ended on March
22, 1998. BLM received one comment from the pubic in response to that
notice. Copies of the proposed collection of information and related
forms and explanatory material may be obtained by contacting the BLM
clearance officer at the telephone number listed below.
OMB is required to respond to this request within 60 days but may
respond after 30 days. For maximum consideration your comments and
suggestions on the requirement should be made within 30 days directly
to the Office of Management and Budget, Interior Department Desk
Officer (1004-XXXX), Office of Information and Regulatory Affairs,
Washington, DC 20503, telephone (202) 395-7340. Please provide a copy
of your comments to the Bureau Clearance Office (WO-630), 1849 C St.,
NW, Mail Stop 401 LS, Washington, DC 20240.
Nature of Comments: We specifically request your comments on the
following:
1. Whether the collection of information is necessary for the
proper functioning of the Bureau of Land Management, including whether
the information will have practical utility;
2. The accuracy of BLM's estimate of the burden of collecting the
information, including the validity of the methodology and assumptions
used;
3. The quality, utility and clarity of the information to be
collected; and
4. How to minimize the burden of collecting the information on
those who are to respond, including the use of appropriate automated
electronic, mechanical, or other forms of information technology.
Title: BLM's Generic Customer Satisfaction Surveys, OMB approval
number: 1004-NEW.
Abstract: BLM is proposing a new information collection for
determining the satisfaction of its customers with its programs and
services. A currently approved collection (1004-0172) covered all
survey instruments, both customer comment cards and telephone surveys,
and the use of focus groups to determine what questions to ask and
comments to solicit. The new collection will concern only customer
surveys specific to programs. The anticipated programs/customers for
survey are: Wild Horse and Burro; Grazing Permittees; Information
Access Center Users; Land Management Transactions; Mining Claimants;
Oil and Gas Lessees; Recreation and Education Users; Recreation
permits; Rights-of -Way Applicants; Fire and Aviation; and Cadastral
Survey. These data will be used to identify: (1) Service needs of
customers; (2) strengths and weaknesses of services; (3) ideas or
suggestions for improvement of service from BLM customers; (4) barriers
to achieving customer services standards; and (5) changes to customer
service standards.
Bureau Form Number: Not applicable.
Frequency: One.
Description of Respondents: General customers (i.e., rights-of-way,
land management transactions, recreational permits, mining claim
recordation, oil and gas leases, information access centers,
recreational and educational users, and grazing permits and leases) of
the BLM.
Annual Responses: 13,000.
Annual Burden Hours: 3,250, or 0.25 hours (15 minutes) per
response.
Collection Clearance Officer: Carole Smith, 202-452-0367.
Dated: July 27, 1998.
Carole Smith,
Bureau of Land Management, Information Clearance Officer.
[FR Doc. 98-21053 Filed 8-5-98; 8:45 am]
BILLING CODE 4310-84-M
