98-23565. Public Housing Assessment System  

  • [Federal Register Volume 63, Number 169 (Tuesday, September 1, 1998)]
    [Rules and Regulations]
    [Pages 46596-46627]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-23565]
    
    
    
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    _______________________________________________________________________
    
    Part IX
    
    
    
    
    
    Department of Housing and Urban Development
    
    
    
    
    
    _______________________________________________________________________
    
    
    
    24 CFR Parts 901 and 902
    
    
    
    Public Housing Assessment System; Final Rule
    
    Federal Register / Vol. 63, No. 169 / Tuesday, September 1, 1998 / 
    Rules and Regulations
    
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    DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
    
    24 CFR Parts 901 and 902
    
    [Docket No. FR-4313-F-03]
    RIN 2577-AB81
    
    
    Public Housing Assessment System
    
    AGENCY: Office of the Assistant Secretary for Public and Indian 
    Housing, HUD.
    
    ACTION: Final rule.
    
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    SUMMARY: This final rule implements a proposed rule published on June 
    30, 1998 to provide for the assessment of the physical condition, 
    financial health, management operations and resident services in public 
    housing. The rule also provides for a Troubled Agency Recovery Center 
    to improve poor performers, and an Enforcement Center and possible 
    receivership for agencies that fail to improve performance. Public 
    housing agencies that fail to post significant improvement within a 
    year will be automatically referred to the new HUD Enforcement Center, 
    which will institute proceedings for judicial receivership to remove 
    failed agency management. The purpose of the new Public Housing 
    Assessment System is to enhance public trust by creating a 
    comprehensive management tool that effectively and fairly measures a 
    PHA's performance based on standards that are objective, uniform and 
    verifiable, and provides real rewards for high performers and 
    consequences for poor performers. The final rule takes into 
    consideration public comment received on the June 30, 1998 proposed 
    rule.
    
    EFFECTIVE DATE: October 1, 1998.
    
    FOR FURTHER INFORMATION CONTACT: For further information contact the 
    Real Estate Assessment Center, Attention William Thorson, Director of 
    Physical Inspection Management, Real Estate Assessment Center, 
    Department of Housing and Urban Development, 4900 L'Enfant Plaza East, 
    SW, Room 8204, Washington, DC 20410; telephone (202) 755-0102 (this is 
    not a toll-free number). Persons with hearing or speech impairments may 
    access that number via TTY by calling the Federal Information Relay 
    Service at (800) 877-8339.
    
    SUPPLEMENTARY INFORMATION:
    
    I. The Proposed Rule
    
        On June 30, 1998 (63 FR 35672), HUD published a proposed rule that 
    would establish a new system for the assessment of America's public 
    housing. The new Public Housing Assessment System (PHAS) is designed to 
    enhance public trust by creating a comprehensive oversight tool that 
    effectively and fairly measures a PHA based on standards that are 
    objective and uniform. The PHAS represents a major rethinking of public 
    housing management.
        Under the PHAS as proposed on June 30, 1998, HUD evaluates a PHA 
    based on the following indicators: (1) the physical condition of the 
    PHA's public housing properties; (2) the PHA's financial condition; (3) 
    the PHA's management operations; and (4) residents' assessment (through 
    a resident survey) of the PHA's performance. The management indicator 
    of this new assessment system will incorporate the majority of the 
    existing statutory management assessment indicators (the remaining 
    statutory indicators will be part of the other PHAS indicators). Each 
    of these major indicators is comprised of components. To assess the 
    performance of a PHA on the basis of the first two indicators, the 
    Assessment Center will use comprehensive and standardized protocols to 
    conduct physical inspections of public housing properties and to assess 
    the financial condition of PHAs. For the Management Operations 
    Indicator and the Resident Service and Satisfaction Indicator, the 
    Assessment Center will gather and analyze data and information provided 
    by the PHA.
        In order to determine a composite score for each PHA, the four 
    indicators of the PHAS will be individually scored and then combined to 
    present a composite score that reflects the overall performance of PHAs 
    for a total of 100 possible points. The 100 points are distributed as 
    follows:
    
    30 total points for the physical condition;
    30 total points for the financial condition;
    30 total points for management operations; and
    10 total points for resident service and satisfaction.
    
        The PHAS, although applicable only to public housing, reflects 
    HUD's new approach, under HUD 2020 Management Reform, to all properties 
    assisted by HUD. HUD intends to assess all HUD-related properties in a 
    manner similar to that under the PHAS, using uniform financial and 
    physical indicators and resident feedback.
        An accurate assessment of a PHA's performance is critical because 
    the consequences of that assessment can be significant. For PHAs 
    determined to be high performers, the consequences will be less 
    scrutiny and additional flexibility. For PHAs determined not to be 
    performing well, the consequences will be intensive technical 
    assistance, deadlines for improvement and possible punitive actions for 
    failure to improve during established periods. The approach provided by 
    the PHAS maximizes the best use of public funds by concentrating 
    resources on those PHAs in most need of attention and recognizing 
    outstanding performers. The system is fundamentally designed to provide 
    relevant and verifiable measures that directly relate to PHA 
    performance.
        The June 30, 1998 proposed rule provided for the new PHAS to become 
    effective for PHAs with fiscal years ending September 1999 and later. 
    Financial reports due for PHAs' fiscal years ending in September 1999 
    and later must be prepared on a GAAP basis. The first scores under the 
    new PHAS will be issued not later than December, 1999 for PHAs with FYs 
    ending in September 1999. Thus, PHAs will have at least one year before 
    the new PHAS scores are issued. Until September 30, 1999, PHAs will 
    continue to be scored under the current PHMAP. During this one year 
    transition period, advisory scores for physical condition and financial 
    management may be issued to provide guidance to PHAs. The 
    implementation schedule for inspection of public housing properties and 
    reporting is as described in the following table:
    
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                                                              Real Estate Assessment Center (REAC)                                                          
                                                            [Assessment Periods and Reporting Dates]                                                        
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                                  REAC assessment results                                  Financial         Physical        Management     Resident survey 
    -----------------------------------------------------------------------------------    reporting        inspection       operations   ------------------
                                                                        Period covered ---------------------------------------------------                  
                               Score issued                               fiscal year                    Inspection dates  Submission due  Survey dates  (5)
                                                                           end  (1)      Due date  (2)         (3)            date  (4)                     
    --------------------------------------------------------------------------------------------------------------------------------------------------------
    12/1999...........................................................         9-30-99        11-30-99   7/99-9/99               11-30-99   4/99-9/99       
    03/2000...........................................................        12-31-99       2-28-2000  10/99-12/99             2-28-2000  10/99-12/99      
    06/2000...........................................................       3-31-2000       5-31-2000  1/2000-3/2000           5-31-2000  1/2000-3/2000    
    09/2000...........................................................       6-30-2000       8-31-2000  4/2000-6/2000           8-31-2000  4/2000-6/2000    
    12/2000...........................................................       9-30-2000      11-30-2000  7/2000-9/2000          11-30-2000  7/2000-9/2000    
    --------------------------------------------------------------------------------------------------------------------------------------------------------
    Notes:                                                                                                                                                  
    1. The period covered for each indicator will be the PHA's entire fiscal year ending on dates shown above. Once the new PHAS is effective, a PHA cannot 
      change its fiscal year for a period of 3 years.                                                                                                       
    2. PHAs with fiscal years ending 9-30-99 and later must provide GAAP financial reports. These reports must be provided by electronic submission not     
      later than 60 days after the end of the PHA's FY. Audited GAAP reports (due 9 months after the close of the FY in accordance with the Single Audit Act
      and OMB Circular A-133) will be used to update and confirm unaudited financial results. If significant differences are noted between unaudited and    
      audited results, scoring penalties will apply. For those PHAs that spend less than $300,000 of Federal funds, HUD cannot require or pay for an audit  
      in accordance with the Single Audit Act. HUD, however, can require and pay for an ``Agreed-Upon Procedures'' report that could be specifically        
      directed at verifying calculations.                                                                                                                   
    3. Physical inspections will be scheduled to approximate the new PHAS calculation dates; i.e. within the final quarter of the PHA's fiscal year.        
    4. The certifications and supporting documentation required for the Management Operations Indicator will be due 60 days after the end of the PHA's      
      fiscal year.                                                                                                                                          
    5 Resident surveys will be required to be conducted during the course of a PHA's fiscal year and will be required to be submitted by a PHA at the time  
      that the PHA submits the certifications required under the Management Operations Indicator.                                                           
    
    II. Changes Made to Proposed Rule at the Final Rule Stage
    
        The initial due date for the receipt of public comments on the 
    proposed PHAS rule was July 30, 1998. In response to requests from 
    commenters for additional time to comment on this rule, HUD published a 
    notice on July 30, 1998 (63 FR 40682) extending the deadline for public 
    comments until August 13, 1998. HUD received 776 comments on the 
    proposed rule. The commenters included housing authorities, residents 
    of public housing (whose 670 form letters represented the great 
    majority of the comments), and organizations representing residents or 
    housing authorities. The form letters provided by the residents 
    addressed only the issue of the resident survey proposed in the PHAS 
    rule.
        As a result of the public comments and HUD's further consideration 
    of certain issues, the following changes were made to the rule at the 
    final rule stage.
        1. A new part 902 is established for the PHAS rule. Since PHAS will 
    not be implemented until October 1, 1999, PHAs will continue to comply 
    with the requirements of the Public Housing Management Assessment 
    Program (PHMAP), and therefore HUD needs to retain 24 CFR part 901 
    which contains the PHMAP regulations. After PHAS is fully implemented, 
    HUD will issue a final rule to remove 24 CFR part 901.
        2. In Sec. 902.7 (Sec. 901.7 in the proposed rule), a definition of 
    ``Alternative management entity (AME)'' has been added, and the 
    definition of ``deficiency'' has been clarified by including ``sub-
    indicator'' within its scope.
        3. Section 902.25(a) (Sec. 901.25(a) in the proposed rule) is 
    revised to clarify that the score is based on the relative importance 
    of the individual inspectable areas and the relative severity of the 
    deficiencies observed.
        4. Section 902.25(b)(2)(ii) (Sec. 901.25(b)(2)(ii) in the proposed 
    rule) is clarified to indicate that a majority of the population that 
    resides in the census tracts or census block groups on all sides of the 
    development will be examined to determine if the neighborhood 
    environment adjustment applies.
        5. Section 902.50(b) (Sec. 901.50(b) in the proposed rule) is 
    revised to state that the survey will be ``managed'' rather than 
    ``administered'' by the PHA.
        6. Section 902.53(a) (Sec. 901.53(a) in the proposed rule) is 
    revised in accordance with the preamble discussion at section III.F.7. 
    below, to indicate only the first two components of the survey 
    indicator are awarded points, with the third component being a 
    threshold requirement.
        7. In Sec. 902.53(b) (Sec. 901.53(b) in the proposed rule), the 
    text is modified for clarity and to remove the words ``by the PHA'' 
    following the phrase ``survey results are determined to be altered.''
        8. Sections 902.67(b) and 902.71(d) (Secs. 901.67(b) and 901.71(d) 
    in the proposed rule), which address the HUB/Program Center's 
    discretion to subject a PHA to any requirement that would otherwise be 
    omitted under the specified relief, are removed.
        9. The requirement in Sec. 902.71(a)(2) (Sec. 901.71(a)(2) of the 
    proposed rule) for public recognition is made consistent with the rest 
    of the PHAS rule by stating that at least 60 percent of the points 
    available under each of the four PHAS Indicators and an overall PHAS 
    score of 90 are necessary.
        10. In Sec. 902.73(g) (Sec. 901.73(g)), this final rule adds 
    language to clarify that if the TARC determines that it is appropriate 
    to refer the PHA to the Enforcement Center, it will only do so after 
    the PHA has had one (1) year since the issuance of the PHAS score (or, 
    in the case of an RMC, notification of its score from a PHA) to correct 
    its deficiencies. This one-year period includes the 90 days or such 
    other period of time (if less than one year), as described in 
    Sec. 902.73(c)(1).
        11. In Sec. 902.75(g) (Sec. 901.75(g) in the proposed rule), this 
    final rule adds language to clarify that a PHA cannot maintain its 
    troubled status indefinitely; the maximum period of time for remaining 
    in troubled status before being referred to the Enforcement Center is 2 
    years. This final rule also clarifies in Sec. 902.75(g) that the REAC 
    makes the determination of whether a PHA has made substantial 
    improvement toward a passing PHAS score.
        12. Section 902.75(h) is a new subsection, added to clarify that, 
    to the extent feasible, while a PHA is under a referral to a TARC, all 
    services to residents will continue uninterrupted.
    
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        13. Section 902.77(b) is new subsection, added to clarify that, to 
    the extent feasible, while a PHA is under a referral to the Enforcement 
    Center, all services to residents will continue uninterrupted.
        15. Language is added to Sec. 902.79(b) (Sec. 901.79(b) of the 
    proposed rule) to clarify the meaning of ``credible source'' for events 
    or conditions constituting a substantial breach or default.
    
    III. Discussion of Public Comments
    
        The public commenters on this rule overwhelmingly commended HUD for 
    its efforts to improve PHMAP, and there was considerable support among 
    the commenters for the new PHAS, as announced in the June 30, 1998 
    proposed rule. One commenter stated that the proposed PHAS is superior 
    in approach to PHMAP. Another commenter stated that PHAS logically 
    focuses on appropriate operational areas, with the primary emphasis on 
    physical and financial concerns. Several commenters, however, expressed 
    reservations about one more aspects of the new PHAS. The following 
    provides a more detailed discussion of the commenters' concerns as well 
    as a discussion of other issues raised by the public commenters on the 
    June 30, 1998 proposed rule.
    
    A. General Comments
    
        The Public Comment Period for the Rule Was Not Sufficient. Many 
    commenters stated that the 30-day public comment period provided by the 
    June 30, 1998 proposed rule was insufficient. These commenters remarked 
    that a rule of such importance and complexity merited a longer comment 
    period. Several commenters remarked that, rather than reducing the 
    customary 60-day comment period, the proposed rule should have provided 
    90 days for the submission of comments. Two of the commenters also 
    questioned the consultative process that HUD used to justify the 
    reduced comment period. One of the commenters remarked that ``HUD 
    consulted with a few authorities, but this is the first time more than 
    3,300 housing authorities have been able to comment'' on the PHAS.
        Given the extensive consultative process in the development of the 
    rule, HUD believes that a 30-day public commenter period was sufficient 
    for this rule. Nevertheless, in response to commenters' request, HUD 
    did extend the public comment period through August 13, 1998, to allow 
    additional time for comment. HUD recognizes that although not every PHA 
    was involved in the extensive consultative process that preceded 
    publication of the proposed rule, there was substantial PHA 
    representation and participation in that process over a six month 
    period. HUD also reminds PHAs, residents and other interested parties 
    that although this rule takes effect 30 days after publication in the 
    Federal Register, PHAS is not implemented until October 1, 1999. This 
    first year is a transition year, which allows both HUD and PHAs the 
    opportunity to test the new PHAS, for PHAs to continue to offer input 
    and suggestions, and for HUD to consider and make any changes that may 
    be needed before PHAS becomes fully implemented.
        In addition, HUD has provided, and will continue to provide, 
    documents and assistance by direct request and over the Internet, such 
    as the 24-hour on-line assistance on the GAAP Conversion Guide at HUD's 
    website (http://www.hud.gov/reac/reafin.html). As the discussion below 
    of the public comments on the individual indicators will demonstrate, 
    HUD will continue to make available all of the information and 
    assistance necessary for PHA compliance with the rule.
        Rule is Vague; Lacks Necessary Details. A number of commenters 
    remarked that the proposed rule is too vague and uninformative. These 
    commenters wrote that the lack of specificity of the proposed rule made 
    the submission of meaningful comments almost impossible.
        With respect to the details of all of the components of the PHAS, 
    specifically the physical and financial components, HUD notes that 
    traditionally HUD regulations, and indeed other agency regulations, do 
    not contain all the details and processes that are part of these 
    components. A great majority of these are technical or examples of 
    implementation processes. The regulation enunciates the policy, 
    provides the broader requirements (in this case, uniform, enforceable 
    baseline standards), and the details are left to supplemental 
    documents, such as handbooks and guidebooks. These documents allow for 
    a more detailed (and therefore more helpful) description and discussion 
    of the components to be addressed, and the procedures to be followed 
    and the information to be submitted, which include examples and model 
    reports, and which can be corrected and updated easily.
        This is the practice that HUD has followed to date, and HUD will 
    continue to follow this practice with the PHAS. HUD already has 
    developed certain guidance in connection with implementation of the 
    PHAS, and has made this guidance available to PHAs for review and any 
    comments they may have. For example, HUD has developed the HUD-GAAP 
    Conversion Guide, which is available at HUD's internet web site at 
    http://www.hud.gov/reac/reafin.html, or by calling the HUD Real Estate 
    Assessment Center's Customer Service Center on 1-(888)-245-4860.
        Several commenters requested additional information on the relative 
    weights/points of the four PHAS indicators. Although this information 
    will be contained in the supplementary guidance to be provided, HUD has 
    listed below the approximate relative weights/points of the four PHAS 
    indicators, sub-indicators, and components within the sub-indicators:
    
                       Approximate Relative Weights/Points                  
    ------------------------------------------------------------------------
                                                         Indc.      Approx. 
            Indicator/Sub-Indicator/Component             Pts.       Pts.   
    ------------------------------------------------------------------------
    #1, Physical Condition...........................         30  ..........
        Site (plus 1 pt. for physical condition and                         
         neighborhood environment)...................  .........      4.5   
        Building Exterior (plus 1 pt. for physical                          
         condition and neighborhood environment).....  .........      4.5   
        Building Systems.............................  .........      6.0   
        Dwelling Units...............................  .........     10.5   
        Common Areas (plus 1 pt. for physical                               
         condition and neighborhood environment).....  .........      4.5   
        In addition, Health and Safety deficiencies                         
         will result in reductions to the total                             
         physical inspection score which takes into                         
         account the five areas, above, with their                          
         approximate relative weights/points.                               
    #2, Financial Condition..........................         30  ..........
        Liquidity....................................  .........      9.0   
        Net Asset Adequacy...........................  .........      9.0   
        Days Receivable Outstanding..................  .........      4.5   
    
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        Vacancy Loss.................................  .........      4.5   
        Net Income/Loss..............................  .........      1.5   
        Expense Management...........................  .........      1.5   
        Flags:                                                              
          No audit opinion (minus 30 pts.)...........  .........  ..........
          Going concern opinion (*)..................  .........  ..........
          Disclaimer of opinion (minus 30 pts.)......  .........  ..........
          Material weakness/internal control (*).....  .........  ..........
          Adverse opinion (minus 30 pts.)............  .........  ..........
          Qualified opinion (*)......................  .........  ..........
          Reportable conditions (*)..................  .........  ..........
          Findings of non-compliance and questioned                         
           costs (*).................................  .........  ..........
          Indicator outlier analyses (*).............  .........  ..........
            (*) Points will be deducted to the extent                       
             points remain after initial scoring for                        
             the sub-indicator affected by the flag.                        
    #3, Management Operations........................         30  ..........
        Vacancy Rate/Progress to Reduce..............  .........      8.0   
          Vacancy Rate...............................  .........     (4.0)  
          Unit Turnaround Time.......................  .........     (4.0)  
        Modernization................................  .........      6.0   
          Unexpended Funds...........................  .........     (1.0)  
          Timeliness of Fund Obligation..............  .........     (1.5)  
          Contract Administration....................  .........     (1.0)  
          Quality of the Physical Work...............  .........     (2.0)  
          Budget Controls............................  .........     (0.5)  
        Rents Uncollected............................  .........      4.0   
        Work Orders..................................  .........      4.0   
          Emergency Work Orders......................  .........     (2.0)  
          Non-Emergency Work Orders..................  .........     (2.0)  
        Inspection of Units and Systems..............  .........      4.0   
          Inspection of Units........................  .........     (2.0)  
          Inspection of Systems......................  .........     (2.0)  
        Security.....................................  .........      4.0   
          Tracking/Reporting Crime-Related Problems..  .........     (1.0)  
          Screening of Applicants....................  .........     (1.0)  
          Lease Enforcement..........................  .........     (1.0)  
          Grant Program Goals........................  .........     (1.0)  
    #4, Resident Service and Satisfaction............         10  ..........
        Survey Results...............................  .........     (5.0)  
        Level of Implementation/Follow-Up Action                            
         Process.....................................  .........     (5.0)  
    ------------------------------------------------------------------------
    
        Modification of PHAS Indicators Requires Rulemaking. Several 
    commenters objected to the statement in the preamble of the proposed 
    rule that ``HUD reserves the right to add new indicators or components 
    of indicators, or remove indicators or modify indicators of the new 
    PHAS.'' The commenters noted that the preamble to the proposed rule 
    also advised that ``PHAs and the public will be notified of any change 
    in indicators or components through issuance of the appropriate type of 
    notice.'' (See 63 FR 35680.) These commenters wrote that any 
    modifications to the indicators would involve substantive issues and 
    require the use of notice and comment rulemaking procedures.
        As noted in the preamble to the proposed rule, HUD will provide 
    appropriate notice of any change or notification. Where notice and 
    comment rulemaking is determined necessary, HUD will undertake such 
    rulemaking.
        Section 3 Requirements Should Be Part of PHAS. A few commenters 
    suggested that the requirements of section 3 of the Housing and Urban 
    Development Act of 1968 be incorporated in the PHAS. Section 3 requires 
    that economic opportunities generated by certain Federal financial 
    assistance, including public housing, shall be given, to the greatest 
    extent feasible, to low and very low income persons. Since public 
    housing is subject to the section 3 requirements, the commenters 
    suggest that PHA compliance with section 3 be included in the new 
    assessment system.
        A PHA's responsibilities with respect to the Section 3 program are 
    specifically addressed in the extensive regulations at 24 CFR part 135. 
    The PHAS assessments are not focused on specific programmatic 
    requirements, but on the overall quality of a PHA's physical, 
    financial, and managerial well-being, and the residents' perception of 
    that quality. At this time, HUD will not include this additional 
    element in its assessment.
        PHAS Would Not Represent the First-Ever Assessment of Public 
    Housing. A few commenters took exception to the statement in the 
    preamble to the June 30, 1998 proposed rule that PHAS would provide for 
    the ``first-ever assessment of the physical condition, financial health 
    and resident services in public housing'' (63 FR 35672). The commenters 
    wrote that PHAs regularly inspect the condition of their public housing 
    stock.
        HUD agrees that while certain components of the new PHAS are not 
    new, the consolidation of these previously disparate elements into a 
    single assessment undertaken by HUD is new. HUD intends for this new 
    consolidation to result in the overall improvement of PHAs, which will 
    lead to the greater satisfaction of both PHA administrators and 
    residents.
    
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        Proposed Rule Would Establish Unfunded Financial Burdens. Two 
    commenters objected to the proposed rule due to the unavailability of 
    the additional funding they believe is necessary for the successful 
    implementation of the new assessment system.
        Although the initial implementation of the new assessment system 
    may result in some increased costs, these are not expected to be 
    significant. Under PHAS Indicator # 1 (Physical Condition), HUD will 
    conduct the physical inspection. Therefore, this is neither an 
    administrative or financial burden on PHAs. With respect to reporting 
    in GAAP, HUD is allowing a full year for PHAs to convert to GAAP. Many 
    PHAs already have converted to GAAP, and for those that have not yet 
    converted, HUD already has provided guidance through the HUD-GAAP 
    Conversion Guide and will provide additional training and assistance 
    during the year of transition. HUD also is developing electronic 
    submission software, which will provide an easy to use submission 
    template at no cost to PHAs and other housing entities. HUD also will 
    consider alternative means of submission if electronic reporting is 
    determined to be excessively burdensome or costly. The management 
    components of the PHAS are familiar to PHAs, and will not be a new 
    burden. Additionally, HUD provides a full year of transition before 
    PHAS is implemented. For these reasons, and others discussed later in 
    this preamble, HUD believes that new PHAS will not present an undue 
    financial burden.
        Proposed Rule May Exceed HUD's Statutory Authority under PHMAP. Two 
    commenters questioned whether the proposed rule is in violation of the 
    public housing assessment requirements of section 6(j)(1) of the United 
    States Housing Act of 1937 (the 1937 Act). These commenters noted that 
    all seven of the indicators listed in section 6(j)(1) are combined 
    within a single PHAS indicator that is weighted at ``only 30% of the 
    total maximum score allowable under PHAS.'' One commenter noted that 
    the Secretary's general rulemaking authority under section 7(d) of the 
    Department of HUD Act (42 U.S.C. 3535(d)) cannot be exercised in a 
    manner that is inconsistent with statutory law, and that the proposed 
    treatment of the statutory indicators may violate the statutory 
    assessment requirements established by the 1937 Act.
        The PHMAP statutory indicators, which are intended to assess the 
    management performance of PHAs, comprise the entirety of the PHAS 
    Management Indicator. As such, they continue to serve the statutory 
    purpose for which they were established. A good score on the statutory 
    PHMAP management indicators, in which assessment is based on PHA self-
    certification, is expected to carry over and be reflected in the scores 
    for the physical and financial examinations, which are based on HUD-
    reviewed data, and in the resident survey, in which the residents' 
    perception of the PHA is manifested. The new PHAS indicators thus serve 
    as a check on the self-certified PHMAP indicators, and amplify, through 
    consistency, the accuracy of the certifications, or, through 
    discrepancy, the certifications' shortcomings, thereby establishing a 
    more solid basis for confidence or intervention. The Department has 
    determined that, rather than undercut the statutory scheme, PHAS will 
    serve to reinforce the accuracy and reliability of (what formerly was 
    called) PHMAP.
        Proposed Rule Should Provide for Greater Resident Participation. 
    Three commenters wrote that all major components of the PHAS should 
    reflect the principle and practice of resident participation. One of 
    the commenters suggested that the rule be amended to enforce and 
    protect the right of residents to voluntarily participate in the 
    overall assessment process, and that residents be afforded the 
    opportunity to participate in the assessment process through employment 
    and training created in connection with the assessment work. Other 
    commenters suggested that residents should be permitted to participate 
    in the physical inspection process.
        Residents are an integral part of the PHAS assessments. An entire 
    PHAS indicator is devoted to a survey of the residents' level of PHA 
    satisfaction. This survey serves as a valuable check on the other PHAS 
    indicators. Residents will also participate in the physical inspection 
    process, which requires the HUD inspectors to visit and inspect 
    individual PHA units.
        HUD State Offices Should be Included in Assessment Process. A few 
    commenters wrote that local HUD offices should be provided a role in 
    the PHAS. According to the commenters, such a policy would help to 
    ensure that the HUD officials most knowledgeable about local housing 
    conditions participate in the assessment process.
        Local HUD Offices, through the participation of program staff and 
    Community Builders, will work closely with the REAC, TARC, and 
    Enforcement Center in ensuring the reliability and accuracy of the PHAS 
    effort.
        The Same Standards Should Not Be Applied To Public Housing and FHA 
    Insured Properties. A few commenters noted a PHA does not have the 
    ability to increase rents and generate more income from its property, 
    and an FHA property has higher total development cost limits, typically 
    resulting in better construction quality. One commenter stated that it 
    is unfair to hold public housing to a standard that it was not designed 
    nor funded to compete with.
        The PHAS is not intended to measure competing housing amenities, 
    but to measure and promote a basic level of housing that is decent, 
    safe, sanitary, and in good repair; financially sound; well managed; 
    and which thereby manifests a general level of resident satisfaction. 
    The Department knows that many PHAs, even given their modest resources, 
    can meet and, in fact, exceed this basic level. The unfairness lies in 
    falling below this basic level.
        Role of the Assistant Secretary for Public and Indian Housing. Two 
    commenters raised the issue of the involvement of the Assistant 
    Secretary for Public and Indian Housing (PIH) in the PHAS. One 
    commenter stated the PHAS marginalizes the role of the Assistant 
    Secretary, and that it appears that the Assistant Secretary will have 
    no authority with respect to the activities of the REAC or the TARC. 
    Another commenter noted that although the REAC will have the most 
    significant role of the various HUD components in PHAS, the REAC will 
    not be under the jurisdiction of the Assistant Secretary for PIH, or 
    any other Presidential-appointee level official, other than the 
    Secretary, and questioned the accountability of REAC. The commenter 
    also expressed concerns that such arrangement may create internal wars 
    and standoffs over PHA operations within the Department.
        First, as with all HUD offices and officials, REAC and the Director 
    of REAC are under the jurisdiction of the Secretary of HUD. Second, HUD 
    expects that its new approach of consolidating discrete, cross-cutting 
    functions such as assessment and enforcement into separate centers will 
    permit HUD's program offices to concentrate on providing better program 
    service. No longer will program staff wear the multiple hats of 
    assistance provider, monitor, and enforcer. The wearing of multiple 
    hats has been one of the major deficiencies of the HUD workforce 
    addressed by the HUD 2020 Management Reform Plan (issued June 26, 
    1997). For too many years, the HUD workforce has been given 
    schizophrenic mandates. On the one hand, HUD employees were asked to 
    provide
    
    [[Page 46601]]
    
    assistance to communities and HUD's housing partners to help them meet 
    their needs. On the other hand, these same employees were asked to 
    police the actions of those same communities and housing partners. The 
    PHAS allows REAC and the Enforcement Center to handle the enforcement 
    obligations of program monitoring, and allows the Office of Public and 
    Indian Housing to target its energies and resources on providing 
    services to the 3,400 housing authorities and 1.4 million families they 
    house. Having said this, HUD is nevertheless aware of the need to keep 
    lines of communication and cooperation open among all of its functions 
    and responsibilities, and expects to do so.
    
    B. Comments on Subpart A--General Provisions
    
        PHAS Components Should Reflect PHA Differences. Several commenters 
    objected to the uniformity of the components that would be established 
    under the PHAS. The commenters stated that the PHAS should factor the 
    geographic, cultural, and other differences between housing 
    authorities. One of the commenters wrote that while a uniform set of 
    standards may be desirable, components should be developed to reflect 
    local variances. Another commenter remarked that there may be great 
    difficulty in comparing the management of PHAs that manage only housing 
    for the elderly or persons with disabilities, to those that manage 
    family developments or both.
        As stated earlier in this preamble, the PHAS is intended to measure 
    and promote a basic level of housing. HUD believes the PHAS achieves a 
    basic level on a national basis that will be satisfactory to tenants 
    without making unrealistic demands upon PHAs.
    
    C. Comments on Subpart B--PHAS Indicator #1: Physical Condition
    
        Relationship Between PHAS and HQS is Unclear. Several commenters 
    expressed uncertainty regarding the relationship between the PHAS 
    Physical Condition Indicator and the Housing Quality Standards (HQS). 
    Other commenters asked how differences between the HQS inspection and 
    the REAC inspection would be resolved. One of the commenters wrote that 
    the proposed rule does not clearly define a connection between the new 
    uniform physical condition standards, HQS, and the newly developed HUD 
    computerized inspection protocol software that will assign physical 
    condition scores.
        Under PHAS, a new uniform physical condition standard is 
    established in subpart B. This is the standard that HUD will use in 
    assessing the physical condition of a PHA's housing stock.
        The previous requirement in PHMAP that PHAs inspect to local codes 
    or the HQS, whichever is more stringent, has been eliminated. Instead, 
    Indicator 3 (Sec. 902.43(a)(5) of this final rule) requires PHAs to 
    inspect to the same standard as does HUD in Indicator #1. As a result, 
    HQS will no longer be used as the standard for PHAs to inspect public 
    housing units under PHAS. Therefore, there will be no differences 
    between the two standards to reconcile. The new software developed by 
    HUD will reflect all of the inspectable areas and inspectable items 
    reflected in the new standard and capture deficiencies associated with 
    those items.
        PHAS Indicators #1 and #3 Should be Consolidated. Two commenters 
    suggested that, since both PHAS Indicators #1 and #3 (Management 
    Operations) require inspection of PHA units, the two indicators should 
    be consolidated. According to one commenter this consolidation would 
    permit the PHA to submit one less certification under the Management 
    Operations indicator. The other commenter remarked that since HUD will 
    conduct its own independent inspection to determine the quality of a 
    PHA's maintenance effort, it appears duplicative to have another score 
    relating to the PHA's own inspection which presumably also is intended 
    to determine the quality of the maintenance effort.
        HUD does not agree that Indicators #1 and #3 should be combined or 
    that they are duplicative. While Indicators #1 and #3 both require 
    physical inspections, they do not serve the same purpose. The HUD 
    inspection under Indicator #1 is to determine the basic physical 
    condition of the PHA's portfolio. This will be determined by inspecting 
    a statistically valid sample of the units in the PHA's stock. The PHA 
    will be notified of the deficiencies found in this limited assessment. 
    Alternatively, the PHA inspection under Indicator #3 is a measure of 
    PHA management performance. The inspection is intended to be more 
    comprehensive and will assess each unit to determine the immediate 
    maintenance and modernization and correct identified deficiencies. 
    There is no intent in this rule for HUD to replace the PHA's inherent 
    responsibility as the property owner to maintain decent, safe and 
    sanitary housing, through the inspection of each of its units and the 
    timely correction of deficiencies found.
        Notice of Defects. Several commenters remarked that PHAs cannot be 
    expected to cure problems caused by willful resident damage or neglect 
    of which the PHA does not have notice. As one of the commenters wrote: 
    ``A PHA cannot control a resident's housekeeping habits or abilities to 
    correct `other observable deficiencies'.''
        PHAs are required by law and contract to maintain decent, safe and 
    sanitary housing. Nothing in the law or contract exempts the PHA from 
    this responsibility due to resident caused damage. If a PHA is properly 
    managing its properties, including regular annual unit and house 
    keeping inspections, and enforcing lease provisions, the effect of 
    resident caused damage on the overall assessment of the condition of 
    the properties will be minimal.
        More Time Required for Implementation. A few commenters requested 
    that PHAs be provided with additional time before implementation of the 
    PHAS Physical Condition Indicator. One commenter wrote that PHAs need 
    the additional time to ensure that they comply with the new standards. 
    This commenter also wrote that a one year test ``of the proposed 
    sampling methodology and survey design will provide needed estimates of 
    the adequacy of the PHAS inspection system.''
        Section 902.60(b) of the final rule provides that ``Information 
    necessary to conduct the physical condition assessment under subpart B 
    of this part will be obtained from HUD inspectors during the fiscal 
    year being scored through electronic transmission of the data.'' In 
    accordance with the implementation timetable published in the preamble 
    of the June 30, 1998 proposed rule (63 FR 35679), physical inspections 
    for PHAS scores to be issued by December 1999 will be conducted during 
    the period July 1999 through September 1999. Before implementation of 
    PHAS, HUD may conduct inspections and issue advisory scores to PHAs. 
    This would enable PHAs to see how they will be assessed under the new 
    rule and make necessary adjustments before HUD conducts inspections 
    which will be reflected in the new PHAS score.
        Questions Regarding Statistically Valid Sampling. Several 
    commenters asked what constitutes a ``statistically valid sample'' for 
    purposes of the PHAS physical condition inspection; what methods would 
    be used to select PHA units; and whether HUD would also use samples of 
    areas other than units, or would instead inspect all such areas. One 
    commenter wrote that the inspected sample should reflect the 
    differences in a PHA's housing stock, which may contain both high rise 
    and garden style developments. One of the
    
    [[Page 46602]]
    
    commenters supported the random selection of samples from all 
    developments within each PHA jurisdiction. This commenter wrote that 
    physical condition and resident attitudes vary between developments; 
    and that sampling a subset of a PHA's development would not be truly 
    representative of housing conditions and resident attitudes.
        The statistically valid sample will be based on inspecting the 
    number of units necessary for estimating the physical inspection score 
    for a property within two percentage points at a 95% confidence level. 
    Units that will actually be inspected will be selected at the time an 
    inspector arrives on site. The new software will contain a ``random 
    unit generator'' that will be used to select units. The inspector will 
    inspect the randomly selected units along with all other components in 
    their associated buildings (e.g., building exterior, building systems, 
    common areas, etc). The inspector will inspect the entire site of the 
    project being inspected.
        The sampling methodology does differentiate between those buildings 
    with four or more floors and all other buildings. While it is true that 
    there are differences among developments in physical condition of the 
    units and attitude of the residents, HUD believes that use of the 
    statistically valid sample will result in an accurate assessment of the 
    units in a PHA's stock.
        Questions Regarding the Timing of Inspections. Several commenters 
    raised questions regarding the timing of PHAS physical condition 
    inspections. Two commenters wrote that the timing of inspections will 
    have an impact on the outcomes in many climates, and inspections should 
    be adjusted to take into account climate impact on outcomes. Two other 
    commenters noted that under most leases, a PHA must provide notice to 
    its tenants of any inspections, and recommended that HUD take tenant 
    notification into account in scheduling inspections. One commenter 
    asked whether HUD would provide a PHA with ample time to reschedule any 
    postponed inspections or simply use a smaller sample size.
        HUD acknowledges that the timing of the inspection could impact the 
    inspection results of certain items (e.g., inspecting heating systems 
    in the summer). It is HUD's intent to schedule inspections to coincide 
    with the end of the PHA's fiscal year so as to provide consistency 
    between the timing of the various components of the assessment. 
    Seasonal problems as described by the commenters are unavoidable. In 
    these cases, HUD would not, for example, expect the PHAs to start the 
    heating plant in the middle of the summer. The inspector would only 
    make visual observations for deficiencies and examine any certificates 
    that the PHA may have obtained under a maintenance contract or city 
    inspection.
        HUD anticipates that PHAs will have at least five calendar days 
    advance notice prior to the time of inspection to provide notification 
    to residents. If there are scheduling conflicts, the PHAs and 
    contractors are expected to work together to arrange a mutually 
    agreeable date within the general time frame of the originally 
    scheduled date. HUD does not expect that extended delays in 
    rescheduling (e.g., weeks or months) will be permitted.
        Questions Regarding the Cost of Inspections. Several commenters 
    raised questions regarding the cost of the physical condition 
    inspections. Three commenters wrote that if PHAs incur significant new 
    expenses connected with the inspection process, they should be 
    reimbursed in operating expenses. Another commenter wrote in opposition 
    to the requirement that all PHA properties be inspected by an 
    independent HUD inspector. The commenter stated the cost of paying for 
    these private inspections could be better utilized by local housing 
    authorities.
        Under PHMAP, PHAs are required to conduct inspections of 100% of 
    the units in their inventory, and no additional operating subsidies are 
    provided as a result of the PHMAP rule. The PHAS rule requires PHAs to 
    use the new physical inspection standard as the minimum physical 
    quality standard in lieu of HQS. PHAs are not required to use the new 
    HUD software. PHAs may continue to inspect using whatever means they 
    are currently using (e.g., their own staff contract inspectors, etc.). 
    As a result, PHAs should not incur significant new costs as a result of 
    the new rule.
        With respect to HUD's independent inspection of public housing, HUD 
    has an obligation to ensure that all PHAs are complying with the law 
    and contracts in the provision of decent, safe and sanitary housing. 
    The methodology used by HUD in the past, where only a limited number of 
    PHAs were visited by HUD, was the subject of considerable criticism 
    from Congress, the General Accounting Office, and the HUD Inspector 
    General. The new methodology is intended to address those criticisms 
    and provide credibility to HUD's method of assessing PHA performance.
        Questions Regarding Inspector Qualifications. Several commenters 
    raised questions regarding the qualifications of the independent 
    inspectors contracted to perform the physical condition inspections. 
    One commenter noted that PHAs must comply with State and local laws, 
    and asked whether the inspectors will be trained in building and 
    maintenance codes for each State and locality. Another commenter asked 
    how HUD would exercise quality control over the contracted private 
    inspection firms. The commenter also questioned whether PHAs would be 
    provided an opportunity to review and comment on the quality control 
    standards. One of the commenters wrote that the inspectors will need to 
    be able to distinguish between day-to-day maintenance items and 
    deferred maintenance items.
        Contractor qualifications include, at minimum, the following: high 
    school education or equivalent; specific technical knowledge in major 
    building trades used in residential construction, including 
    foundations, structures, framing, roofing, plumbing, heating, air 
    conditioning, interiors, insulation and ventilation; general personal 
    computer (laptop) skills including familiarity using Windows 95 (or 
    later versions) software or equivalent environment; and experience, 
    within the past three years, demonstrating sufficient knowledge of 
    multifamily housing and public housing properties. The qualifications 
    also may include experience as a construction inspector of multifamily 
    real estate properties for determining compliance with construction 
    requirements and/or a superintendent of construction for a builder of 
    multifamily properties, or a record of performing acceptable 
    multifamily property inspections.
        The new physical inspection standard, as was the case with the HQS, 
    is not intended to be a local code inspection. Instead, the inspection 
    is only intended to determine compliance with the Federal physical 
    standards. It would be impractical to expect the inspector to determine 
    compliance with local codes.
        HUD will use its own staff in the REAC to perform Quality Assurance 
    (QA) inspections of work performed by private contractors. The HUD QA 
    inspectors will follow behind contract inspectors within a period of 
    approximately 48 hours and inspect the same properties and units 
    inspected by the contract inspector. HUD will then compare the results 
    of the QA inspector and the contract inspector to determine if the 
    contractor is inspecting using the HUD inspection protocol and software 
    properly. HUD will take appropriate action where it finds problems with 
    the quality of the contract inspector's work.
    
    [[Page 46603]]
    
        There will not be a need to distinguish between day-to-day 
    maintenance and deferred maintenance. The condition of the property at 
    the time of the inspection will be recorded regardless of why the 
    condition exists or any plans for correction.
        Rating Criteria are Vague. Several commenters wrote that the 
    proposed rule was unclear regarding how the physical condition 
    component would be scored and weighted. These commenters asked that HUD 
    provide a definition of the term ``good repair.''
        PHAs will be judged on how well they maintain their properties in 
    the context of the specific inspectable areas and inspectable items 
    identified in the new physical inspection standard. It will be the 
    responsibility of the PHA to maintain all components of each property. 
    HUD does not intend to provide the details of the scoring algorithms at 
    this time. HUD is providing the approximate relative weights/points of 
    the five inspectable areas to give PHAs a general indication of 
    importance of those areas and the direction of how the scores will be 
    derived. HUD plans to constantly analyze the scores and make 
    adjustments to ensure validity. In addition, the relative weights/
    points may change with some properties because, for example, they do 
    not have common areas. In these cases, the available points will be 
    redistributed among the remaining inspectable areas. PHAs that maintain 
    their properties in decent, safe and sanitary condition will not be 
    significantly adversely affected by HUD's approach.
    
                       Approximate Relative Weights/Points                  
    ------------------------------------------------------------------------
                                                                     Approx.
                            Inspectable area                          points
    ------------------------------------------------------------------------
     Site (plus 1 pt. for physical condition and                    
     neighborhood environment).....................................      4.5
     Building Exterior (plus 1 pt. for physical condition           
     and neighborhood environment).................................      4.5
     Building Systems......................................      6.0
     Dwelling Units........................................     10.5
     Common Areas (plus 1 pt. for physical condition and            
     neighborhood environment).....................................      4.5
    ------------------------------------------------------------------------
    
        In addition, health and safety deficiencies will result in 
    reductions to the total physical inspection score which takes into 
    account the five areas, above, with their approximate relative weights.
        Negative Effect on Resident Surveys. A few commenters expressed 
    concern about the potential negative impact of the physical condition 
    inspections on resident satisfaction surveys. One commenter wrote that 
    the PHAS inspection would cause resident disruption that could be 
    reflected in the resident survey. Another commenter asked whether HUD 
    had considered the effect multiple inspections will have on some 
    residents of public housing.
        HUD's independent physical inspection of public housing will not 
    have a direct effect on the resident survey score. The physical 
    inspection score will be derived based on the results of the 
    observations recorded during the physical inspection. The comments 
    obtained by the PHA during its survey of the residents are intended to 
    be used by the PHA management to assist it in assessing its operations 
    and determine where improvements are needed.
        HUD considered the effect of multiple inspections on residents, but 
    concluded, as advised by PHAs, that residents are already subject to 
    multiple inspections (e.g., annual unit inspections, housekeeping, 
    preventative maintenance, etc.). Since the purpose of the HUD 
    inspection is to ensure that the resident is living in decent, safe and 
    sanitary housing, it should not pose a major problem for the residents.
        Inspection ``Snapshot'' Might be Inaccurate. Two commenters wrote 
    that HUD's inspection would only provide a ``snapshot'' of the 
    property's physical condition. The commenters expressed concern that 
    this one-time snapshot might be misleading. One of the commenters 
    recommended that PHAS allow for any deficiency to be abated or 
    corrected and for the unit to then be reinspected. According to the 
    commenter, this is the current practice under HQS. The commenter also 
    wrote that if uniform physical condition inspections do not allow for 
    such corrections, they might have a significant negative impact on a 
    PHA's score.
        All inspections are ``snapshots'' in time. That is the nature of 
    inspections and is no different than any other inspection previously 
    performed by HUD, the PHA or the residential inspection industry at 
    large. As a result, HUD does not agree that the HUD inspection would be 
    misleading. HUD's independent inspection should accurately represent 
    the condition of the property at the time of the inspection. 
    Conversely, HUD believes that it would be misleading to conduct the 
    inspection, allow correction of deficiencies, and then conduct a 
    reinspection of the unit with a resulting higher score as suggested in 
    the comment. PHAs will be provided with the results of the inspection, 
    and it will be the responsibility of PHAs to take any necessary 
    corrective actions at that time. HUD Field Offices will work with PHAs 
    to ensure that corrections are made in a timely manner.
        Need for Exit Conferences. A few commenters recommended that HUD 
    conduct post-inspection conferences with PHAs. One commenter stated 
    that these exit conferences would eliminate unnecessary appeals by 
    allowing local authorities to review the results with the inspecting 
    group/auditor.
        HUD appreciates the recommendation, but notes that PHAs are 
    required to designate a representative to accompany the inspector 
    during the entire inspection. As a result, the PHA representative will 
    be aware of the inspection and be able to provide any clarifications 
    that may be required during the inspection. The PHA representative will 
    be provided with a notice of life-threatening health and safety 
    deficiencies observed during the inspection. Shortly after the 
    inspection, the PHA should be able to obtain the detailed results of 
    the inspection directly from the HUD web page. The PHAS provides for no 
    appeals of the inspection results. Instead, a PHA may, as provided in 
    the statute, appeal its overall score if the score results in a 
    troubled designation. As a result, HUD does not plan to require formal 
    ``exit conferences.''
        Accounting for Lack of Modernization Funding. Several commenters 
    asked HUD to specify how the lack of modernization funding would be 
    taken into account by PHAS. The commenters were particularly concerned 
    about smaller agencies that, according to the commenters, often only 
    succeed in getting emergency items funded.
        The purpose of the physical inspection is to determine the 
    condition of the PHA's housing stock. HUD provides an adjustment, as 
    required by statute, for physical condition and neighborhood 
    environment. HUD did not adjust for the lack of past or present funding 
    under PHMAP and does not intend to do so under PHAS as it would 
    misrepresent the assessment of the condition of the PHA's portfolio.
        HUD Should Rely on Certain Professional Inspection Certifications. 
    Two commenters wrote that some mechanical and electrical systems could 
    not be satisfactorily inspected visually. The commenters suggested that 
    HUD's contract inspectors should rely on the PHA's records of 
    inspections by appropriate professionals or other qualified inspectors 
    not employed by the PHA. Another commenter wrote that local inspections 
    and certifications
    
    [[Page 46604]]
    
    should be sufficient for many of the health and safety systems.
        HUD agrees with the commenters, and the inspection software permits 
    the acceptance of certifications from appropriate professionals for 
    such items as elevators, boilers, fire extinguishing equipment, etc.
        Need for Comp Grant Waiver. One commenter recommended that HUD 
    grant a waiver of conditions observed in a unit or project element 
    scheduled to be corrected pursuant to an approved Comprehensive Grant 
    (Comp Grant) 5-year plan or otherwise identified in the needs 
    assessment.
        HUD believes that adopting this comment would result in a 
    misleading score with respect to the current condition of the property. 
    If the PHA has identified an item(s) for correction in its Comp Grant 
    5-year plan or a needs assessment, there will be little or no 
    corrective action to be taken by the PHA until such time as the 
    deficiencies are corrected. Once the deficiencies have been corrected 
    and the property is inspected, the resulting score should properly 
    reflect the then current condition of the property.
        Comments Regarding Adjustment for Older Housing. Several commenters 
    raised concerns regarding the PHAS adjustment for physical condition 
    and neighborhood environment. These comments included: statements that 
    the three point physical condition adjustment for older housing stock 
    was vague; questions about the kind of documentation that will be 
    necessary to demonstrate eligibility for the three points; concerns 
    that the three-point adjustment that would be provided under the PHAS 
    rule might violate the statutory PHMAP requirements; concerns that 
    giving bonus points for authorities with older units in a state of ill 
    repair penalizes authorities that strive to keep their property in good 
    repair; recommendations that the adjustment should not be limited to 
    three points under the physical condition indicator, but should 
    continue to apply as under PHMAP; and recommendations that HUD should 
    limit the adjustment to those PHAs that have a financially feasible 
    plan for the renovation of the project.
        The comments on this adjustment factor reflect that the industry 
    has differing views regarding the statutorily mandated adjustment. HUD 
    believes that it has taken a reasonable approach to implementing this 
    requirement. HUD disagrees that this provision is vague. This PHAS 
    provision is similar in nature to that which was required under PHMAP 
    and will require similar documentation. Since the requirement is 
    statutory, HUD is obligated to permit the adjustment and, therefore, 
    cannot accede to those who object to the adjustment.
        HUD has determined that this provision does not violate the 
    statutory requirement. In addition, HUD has limited the adjustment to 
    the physical condition of the property because that is the most 
    appropriate place where the PHA has limited control over ``physical 
    condition and neighborhood environment.'' PHAs have direct control over 
    other areas of the PHAS assessment and the scores in those areas should 
    not be adjusted for ``physical condition and neighborhood 
    environment.''
    
    D. Comments on Subpart C--PHAS Indicator #2: Financial Condition
    
        This Indicator Lacks Necessary Details About the Requirements and 
    the Change to GAAP Will Be Significant for the Vast Majority of PHAs In 
    Terms of Time and Cost, and the Implementation Date Is Not Realistic. A 
    number of commenters raised various concerns about this indicator. 
    Comments on this indicator included statements that: this PHAs 
    indicator provides little more than a conceptual framework with little 
    attention to details; no information has been provided to explain what 
    electronic transmission of financial data means or how this is to be 
    done; the change to GAAP would be significant, burdensome, costly, 
    time-consuming and the implementation date in the rule is not 
    realistic; GAAP will require the education of PHA staff and fee 
    accountants, and the conversion of most PHA accounting software 
    applications; even though the rule states PHAs will not be scored under 
    PHAS until September 30, 1999, giving the appearance of a one year 
    period, the actual implementation for some PHAs will be October 1, 
    1998, the beginning of the period to be assessed, and this is not a 
    realistic and logical date for implementation; conversion to GAAP 
    should not be required until January 1, 2000, or later.
        The GAAP conversion process entails only year-end adjustments to 
    convert the PHA's record-keeping so information may be reported under 
    GAAP. It does not require the wholesale conversion of PHA accounting 
    software in order to meet the mandated schedule. The reporting under 
    GAAP is being required for all PHAs with fiscal years beginning October 
    1, 1998 and thereafter. Therefore, the first unaudited financial 
    statement information that must be submitted to HUD under a GAAP basis 
    is not due until November 30, 1999. HUD strongly believes that the time 
    frame is sufficient and realistic for all PHAs to be able to convert to 
    GAAP and accordingly report their results. PHAs are not required to 
    change their current accounting and record keeping systems. They are 
    only required to do is to report their information using GAAP as the 
    accounting basis.
        As stated in the proposed rule, PHA and industry representatives 
    preferred GAAP accounting as more meaningful and widely accepted. 
    Reporting results under GAAP offers the following benefits: allows for 
    financial consistency among PHAs; provides a common mechanism for HUD 
    to fairly and accurately assess the financial condition of each PHA as 
    compared to its peers; and presents a more accurate picture of PHA 
    financial condition by accounting and accruing for all liabilities that 
    may exist. With respect to costs, additional GAAP-related audit costs 
    will be covered by the PFS.
        To facilitate and help each PHA in its conversion, HUD has 
    developed a detailed GAAP Conversion Guidebook that is available on the 
    Internet. It can be accessed at: (http://www.hud.gov/reac/reafin.html). 
    In addition, a help desk (The REAC Service Center) is available to 
    answer any GAAP related questions. A toll free number is provided (1-
    (888) 245-4860).
        The Benefits of GAAP Are Not Clear for PHAs. Other commenters 
    stated that the benefits of converting to GAAP for PHAS are not clear. 
    Comments and questions included the following: allowance for 
    depreciation schedules, required under GAAP accounting, have no value 
    to PHAs and should not be required; guidance relative to the 
    depreciation of assets (including those purchased in prior years) is 
    needed; GAAP may create liabilities against reserves that were not 
    previously considered under HUD's chart of accounts; how will bad debts 
    be uniformly quantified; what will be the impact of conversion on first 
    year expenses for depreciation, vacation and sick leave accruals; must 
    PHAs quantify the present value of a guaranteed ACC; and how will first 
    year paper conversion costs affect PHAs. Commenters also stated that 
    neither PHAs nor HUD can know the effect of conversion to GAAP; that 
    the effect will vary depending on the policies of each authority in the 
    areas of sick leave, annual leave, collection of bad debts, etc. Other 
    commenters asked HUD to explain how it will maintain consistency among 
    PHAs in accounting and financial reporting under governmental 
    accounting.
        With respect to depreciation, GASB-GAAP requires depreciation under 
    the Enterprise Method and permits the
    
    [[Page 46605]]
    
    recording of depreciation under the Governmental Method. HUD strongly 
    prefers that under both the Governmental and Enterprise methods, each 
    PHA depreciate its fixed assets over their useful lives. HUD prefers 
    that each PHA record depreciation because of the benefits associated 
    with recognizing depreciation. Recording of depreciation provides each 
    PHA with a systematic allocation method of showing the cost of an asset 
    over its useful life. The recording of depreciation permits each PHA to 
    show the directly related consumption of the asset over the periods in 
    which the asset is used. Financial indicators are designed so as not to 
    be impacted by the PHAs decision whether to record depreciation or not 
    to record depreciation. Examples of depreciation of assets is as 
    follows:
        National Council on Governmental Accounting Statement (NCGAS) 1, 
    Governmental Accounting and Financial Reporting Principles, states that 
    while depreciation expense cannot be recorded in a governmental fund, 
    accumulated depreciation may be reported in the General Fixed Assets 
    Account Group. Reporting accumulated depreciation in the account group 
    is not mandatory. If the governmental unit decides to report 
    accumulated depreciation, follow the conventional accounting standards 
    with respect to acceptable depreciation methods, economic life, and 
    estimated salvage value.
        Under NCGAS 1, all depreciable property of an enterprise fund must 
    be depreciated in accordance with GAAP as applied by a commercial 
    enterprise. Depreciation on fixed assets of a proprietary fund must be 
    shown as an expense on its operating statements, with appropriate 
    disclosures in the financial statements.
        Depreciation including suggested entries and conversion guidance is 
    explained in depth in the HUD-GAAP Conversion Guide. The GAAP 
    conversion guide also discusses composite depreciation. For practical 
    purposes, property items frequently are grouped and an average life 
    applied to determine depreciation. Groupings may be by year of 
    acquisition, by type (all cars), by classification (all equipment), by 
    location, or by a combination of these ways. Depreciation based on 
    groups that include items with varying lives is referred to as 
    composite depreciation. No gains/losses should be recognized on normal 
    dispositions when this technique is used.
        With respect to the chart of accounts, the Chart of Accounts has 
    been revised to reflect additional accounts that may be needed by each 
    PHA. The use of the revised accounts permits each PHA to present a more 
    accurate picture of its financial condition using GAAP.
        On the question of bad debts, both the Governmental Method and the 
    Enterprise Method required the development of an allowance for 
    uncollectible accounts receivable. For the Governmental Method, NCGA 
    Statement No. 1, Governmental Accounting and Financial Reporting 
    Principles, requires that an allowance for uncollectible accounts be 
    established for potentially uncollectible amounts. For the Enterprise 
    Method, SFAS No. 5, Accounting for Contingencies, guides the 
    establishment of the allowance for uncollectible accounts for 
    potentially uncollectible amounts.
        To provide for all reasonably anticipated losses inherent in the 
    receivable balances that will not be collected, a PHA must ``establish 
    an allowance for uncollectible (or doubtful) accounts.'' When 
    calculating the size of the reserve, each PHA should consider such 
    factors as the current accounts receivable aging and the historical 
    collection experience. The following provides an example of a 
    calculation methodology:
        1. Group the receivables into these categories:
    
    Current receivables
    Receivables less than 90 days outstanding, but not current.
    Receivables 90--180 days outstanding.
    Receivables over 180 days outstanding.
    
        2. Identify all receivables that are known to be uncollectible or 
    that the probability of collection is very low.
        3. For those receivables identified in item 2, establish a reserve 
    for the estimated amount that will not be collected.
        4. Based on the receivables in the groups shown above in item 1 
    that were not specifically identified in item 2, establish an overall 
    additional reserve for each category.
        Again, this is just an example. The method used by each PHA could 
    change based on its specific circumstances.
        With respect to vacation and sick leave accruals, GAAP provides as 
    follows:
        Vacation Leave and Other Compensated Absences with Similar 
    Characteristics. Accrue these types of compensated absences as a 
    liability because employees earn these benefits by meeting both of 
    these conditions: (1) The employees' rights to receive compensation are 
    attributable to services already rendered; and (2) it is probable that 
    the employer will compensate employees for the benefits through paid 
    time off OR some other means, such as cash payments at termination or 
    retirements.
        Sick Leave and Other Compensated Absences with Similar 
    Characteristics. If paid time off is contingent on a specific event 
    outside the control of the employer and employee (jury duty, for 
    example), other compensated absences have characteristics similar to 
    sick leave. If it is probable that the employer will compensate 
    employees for the benefits through cash payments conditioned on the 
    employees' termination or retirement, accrue a liability as the 
    benefits are earned by the employees
        First year experience regarding the impact of converting to GAAP 
    reporting will vary. The recording of GAAP accounts will have an impact 
    on the financial indicator results under GAAP versus PHMAP. This 
    recording of new liabilities and contra assets amounts will be 
    reflected in the first year financial indicator results and the overall 
    score given to each PHA.
        With respect to the PHA's ACC, the conversion to GAAP will have an 
    impact on the ACC when the PHA converts to accrual accounting since you 
    accrue receivables and defer revenue in anticipation of the actual 
    receipt of the revenue.
        On the matters of the effect of the conversion to GAAP and 
    maintaining consistency in reporting under GAAP, HUD points out that 
    GAAP permits choices among acceptable options for certain accounting 
    transactions. Because the purpose of converting to GAAP is to achieve 
    uniform and consistent financial data from all PHAs, HUD has selected 
    preferred options for those transactions where GAAP allows a PHA to 
    choose from more than one method. For these transactions, HUD strongly 
    encourages PHAs to choose the HUD-preferred option.
        PHAs can project in large measure how their financial position will 
    be affected by the major GAAP provisions. HUD has taken into 
    consideration the anticipated effects of converting to GAAP and the 
    reporting of results using GAAP. The scoring mechanism will reflect the 
    adjustment to GAAP.
        Clarification of Certain Aspects of GAAP Are Necessary. Other 
    commenters asked specific questions about certain aspects of GAAP or 
    asked for clarification of certain points. The commenters stated that 
    HUD should clarify its position as to what constitutes GAAP because in 
    the proposed rule for Uniform Financial Reporting Standards, HUD refers 
    to GAAP as being prescribed by GASB and FASB but these are two 
    different standard setting bodies with
    
    [[Page 46606]]
    
    differing jurisdictions. Another commenter requested that HUD permit 
    the use of Enterprise GAAP. Other commenters stated that GAAP will 
    require PHAs to keep two sets of books.
        HUD's rule on Uniform Financial Reporting Standards covered private 
    entities as well as PHAs, and under GAAP, the accounting principles and 
    financial reporting standards are established by the Governmental 
    Accounting Standards Board (GASB) for governmental entities, and by the 
    Financial Accounting Standards Board (FASB) for nongovernmental 
    entities. Since the PHAS rule is only applicable to PHAs, HUD uses the 
    term ``GASB/GAAP'' in this final rule. GASB permits two types of 
    reporting mechanisms, the Governmental Method and the Enterprise 
    Method. The use of either method is acceptable to HUD. In fact, HUD is 
    not requiring one method over the other. Each PHA has the discretion to 
    determine its own method. The guiding criteria should be the type of 
    activities performed by the PHA. That determination will drive which 
    method most accurately provides the reader of the financial statements 
    with a clear understanding of the PHA's operations and financial 
    results.
        With respect to bookkeeping, PHAs will not be required to keep two 
    sets of books to comply with GAAP. HUD does not require a change to 
    recordkeeping as part of the GAAP provision. In addition, HUD is 
    revising financial reporting requirements to eliminate obsolete forms 
    and requirements.
        HUD Must Clarify the Compensation of the Costs of the Conversion. 
    There were several comments on whether HUD would pay for the software 
    and upgrading of PHA computers for the electronic submission, and the 
    costs of converting their accounting systems to GAAP, or if additional 
    operating subsidy to cover these costs would be provided through PFS 
    ``add-ons.''
        Additional GAAP-related audit costs will be covered by the PFS.
        The New Financial Reporting Requirements Constitute an Unfunded 
    Mandate. Related to the issue of compensation costs are comments that 
    stated the conversion to GAAP or the requirement to submit financial 
    reports electronically constitute an unfunded mandate.
        Additional audit costs, if any, associated with GAAP related 
    audits, will be covered by HUD as a PFS add-on. These additional audit 
    costs, if any, are anticipated to be minimal.
        Significant Training, Assistance and Guidance Will Be Necessary to 
    Make the Conversion Work. Commenters asked HUD to clarify what training 
    and assistance HUD would make available to assist with the conversion 
    to GAAP and electronic submission, and when such technical assistance 
    would be available.
        The HUD-GAAP Conversion Guide for PHAs, now on the Internet, 
    provides an in depth discussion of GAAP conversion including suggested 
    accounting entries. The Guide includes sample journal entries and 
    suggested GAAP conversion procedures. PHAs that have specific questions 
    not addressed in this Guide, contact the REAC Service Center Help Desk 
    (1-(888)-245-4860) and answers will be provided. HUD is providing 24-
    hour on-line assistance on the GAAP Conversion Guide at our Web site 
    (http://www.hud.gov/reac/reafin.html). Additionally, industry 
    specialists have developed and prepared a schedule of a comprehensive 
    training program designed to explain how a PHA should convert its 
    records and reporting to GAAP. HUD will supplement this training with 
    its own training program.
        Small PHAs Are Largely Not Automated and Will Have Difficulties 
    Complying with the New Reporting Requirements. A few commenters 
    expressed the concern about the impact of this Indicator on small PHAs 
    that may have difficulty complying with the electronic reporting. The 
    commenters asked who will supply and pay for software necessary for 
    electronic submission.
        HUD disagrees with the commenters that small PHAs will be adversely 
    affected by PHAs Indicator #2. First, PHAs have a year before reporting 
    in GAAP is required. Second, HUD notes that the Single Audit Act 
    Amendments of 1996 raised significantly the monetary threshold for when 
    an entity that receives Federal assistance is required to have an 
    audit. The threshold was raised from $25,000 to $300,000. This change 
    significantly reduces reporting costs for small entities. Therefore, 
    although small entities must continue to submit an annual financial 
    report to HUD, an audited report is not required. Third, although HUD 
    has clearly expressed a preference for internet submission of financial 
    reports, the rule provides that HUD will approve transmission of 
    financial data by tape or diskette if HUD determined that the cost of 
    electronic internet transmission would be excessive. Additionally, to 
    further ease any administrative burden on small PHAs, and all PHAs, HUD 
    will provide submission software, supplemental guidance, training and 
    other technical assistance.
        What Protections Will Be in Place to Protect the Standardized 
    Electronic Format from Viruses, Corruption. Some commenters expressed 
    concern with the use of any standardized electronic format due to the 
    potential of viruses or corruption.
        To ensure security against computer viruses, HUD systems scan 
    incoming data for viruses. Similarly, PHAs should ensure that data 
    being transmitted is free of viruses.
        Final Rule Should Provide for HUD Confirmation of Receipt of 
    Electronic Report. Other commenters requested that HUD confirm that it 
    has received the electronically transmitted data, and that the data are 
    readable, correct, and accurate. The commenters stated that 
    confirmation should be done quickly so that any transmission problems 
    can be corrected without consequence.
        HUD will give PHAs read-only systems access to view their submitted 
    data via the Internet. It is planned that PHAs will receive a written 
    report on HUD's financial assessment within a reasonable period of 
    time.
        The Final Rule Should Address PHA Access to the Electronic Report. 
    A few commenters suggested that once a PHA has input adjustments, it 
    should be provided read-only access to the HUD system in order to make 
    the data most useful to it. Access to system data is not addressed in 
    the proposed rule.
        A PHA will have read-only access once the data is accepted in the 
    system.
        The 60-Day Turnaround Time to Submit Unaudited Statements Is 
    Inadequate. Some commenters stated that the 60-day turnaround time to 
    submit unaudited financial statements after the PHA's fiscal year may 
    not be enough time to prepare a thorough submittal, especially for 
    those PHAs that are converting to GAAP. They stated that PHAs should be 
    given 100 days to submit their unaudited financial statements.
        HUD strongly believes that 60 days following the fiscal year-end is 
    sufficient for the preparation and submission of unaudited financial 
    statements. Audited results need not be submitted until 9 months 
    following the close of the PHA's fiscal year-end. HUD encourages each 
    PHA to work with its IPA to develop procedures designed to calculate 
    GAAP entries which will facilitate closing procedures. In addition, HUD 
    suggests that each PHA work with its respective IPA firms developing 
    the specific closing procedures each must use so the required 
    information will be available 60 days following the fiscal year-end 
    close. HUD recommends that this planning process occur early during the 
    fiscal year to facilitate the data gathering and financial reporting 
    methods.
    
    [[Page 46607]]
    
        The Financial Standards Should Be Applied to all Programs 
    Administered by PHAs. A few commenters stated that the financial 
    standards should be applied to the public housing entity as a whole, 
    not just certain federal programs. The financial standards should be 
    applied to all programs managed by the PHA, including public housing.
        HUD agrees that financial assessment and the resulting financial 
    indicators will be applied to the entity as a whole and not just to 
    each respective Public Housing program. The Supplemental Financial Data 
    Schedule provides a summary of each HUD program and other Federal, 
    State, local or private funding sources.
        Final Rule Should Make Clear That a PHA's Financial Reporting Is 
    Limited to Public Housing Programs. Other commenters stated that the 
    final rule should make clear that a housing authority's financial 
    reporting on liquidity and viability will be limited to public housing 
    program operations and will not include the housing authority's non-
    public housing operations or the Authority's capital programs.
        HUD believes that the financial health of the PHA can only be 
    accurately determined by assessing all aspects of the PHA, including 
    non-public housing and capital programs.
        How Will the Six Major Components of This Indicator Be Scored? 
    Several commenters asked how each of the six major components of this 
    indicator will be scored, and what weights will each of them have.
        To evaluate the financial health of the nation's PHAs, REAC will 
    assess and analyze the GAAP-based financial statements submitted each 
    year. REAC will analyze this information using a specific set of 
    financial indicators that focus on: (1) Liquidity measurement--evidence 
    of the PHA's ability to cover its near term obligations; (2) Viability 
    measurement--evidence of the PHA's ability to operate using its fund 
    balance without relying on additional funding; (3) Days receivable 
    outstanding--measures the PHA's ability to collect its tenant 
    receivables in a timely fashion; (4) Vacancy loss analysis--measures 
    the extent to which the PHA is maximizing its revenue from operations; 
    (5) Expense management per unit--provides a measure of the PHA's 
    ability to maintain its expense ratios at a reasonable level relative 
    to its peers (adjusted for size and region); and (6) Net income 
    (loss)--provides a measure of how the year's operations have affected 
    the PHA's viability.
        Financial scores will be determined as follows: (1) Liquidity 
    measurement--Adjusted Current Ratio with a maximum score of 9; (2) 
    Viability measurement--Number of months operating expenditures in 
    Expendable Fund Balance with a maximum score of 9; (3) Days receivable 
    outstanding--Days Receivables Outstanding with a maximum score of 4.5; 
    (4) Vacancy loss analysis--Total vacant potential revenue to gross 
    available revenue with a maximum score of 4.5; (5) Expense management 
    per unit--Expenses by category divided by total number of units with a 
    maximum score of 1.5; and (6) Net income (loss)--Net income (loss) for 
    the year compared to Expendable Fund Balance with a maximum score of 
    1.5.
        Therefore, the maximum score a PHA may receive for its Financial 
    Condition is 30 points. In order to receive a passing score, on the 
    Financial Condition Indicator, a PHA must receive a score of at least 
    60 percent (60%), or 18 points of the 30 points available.
        Why Did HUD Not Adopt a Risk Management Approach Using Two 
    Threshold Indicators on Cash Reserves and Assets Plus an Audit? Two 
    commenters asked why HUD did not rely on a risk management approach 
    using two threshold indicators on cash reserves and assets plus an 
    audit.
        HUD believes that additional indicators were needed to ensure a 
    full and fair assessment of PHAs' financial condition and provide a 
    basis to compare each PHA to its peer group. While the two-tiered 
    approach will not be used, point availability is weighted toward the 
    first two indicators since Liquidity and Viability are significant 
    predictors of the overall financial health of a PHA. The remaining four 
    financial indicators provide additional assessment capability when 
    determining the total financial health of a PHA. If a PHA receives high 
    scores on the first two indicators, it is likely that it will receive 
    high marks on the remaining four.
        What Additional Components Will Be Used To Identify Waste, Fraud or 
    Abuse. Commenters asked what ``flags'' HUD will use to determine when 
    the ``possibility'' of waste, fraud, or abuse exists, and what types of 
    additional components may be used.
        As part of the analysis of the financial health of a PHA including 
    an assessment of the potential or actual waste, fraud or abuse at a 
    PHA, HUD will look to the Audit Opinion to provide an additional basis 
    for accepting or adjusting financial indicator scores. The following is 
    a summary of the types of audit opinions and the number of total 
    financial points that will be deducted if a PHA receives such an audit 
    opinion from its IPA:
    
    ------------------------------------------------------------------------
                             Type of flag                             Score 
    -------------------------------------------------------------------\1\--
    Clean opinion.................................................         0
    No audit opinion..............................................        30
    Adverse opinion...............................................        30
    Disclaimer of opinion.........................................        30
    Qualified opinion.............................................     (\2\)
    Going concern opinion.........................................     (\2\)
    Material weakness in internal control.........................     (\2\)
    Reportable condition..........................................     (\2\)
    Findings of non-compliance and/or questioned costs............     (\2\)
    Indicator outlier analyses....................................     (\2\)
    ------------------------------------------------------------------------
    \1\ Financial Condition points that will be deducted from the PHA's     
      overall financial score.                                              
    \2\ If points remain, further deductions can be made dependent upon the 
      specific nature of the information reported under this flag.          
    
        Final Rule Should Clarify That if PHA Scores Very High on Liquidity 
    Measure, It Will Not Be Assessed on Remaining Components. A few 
    commenters suggested that if a PHA scores very high on the liquidity 
    measure [Current Ratio and Number of Months Expendable Fund Balance], 
    the PHA should not have to be assessed on the remaining [components of 
    PHAS Indicator #2].
        HUD, the industry and those PHAs who participated in the 
    development of this proposed rule strongly preferred the use of all six 
    financial indicators. HUD strongly believes each PHA must be scored on 
    all financial indicators to ensure a full and fair assessment of PHAs' 
    financial condition and provide a basis to compare each PHA to its peer 
    group.
        To Calculate Current Ratio, HUD Needs to Better Define Current 
    Assets and Liabilities. Other commenters stated that to calculate the 
    current ratio, HUD will need to better define current assets and 
    current liabilities. They noted that the current HUD chart of accounts 
    does not define these terms nor does it provide the framework to 
    categorize assets or liabilities as current or long term.
        The adjusted current ratio is designed to show available 
    unrestricted and unreserved current assets divided by the unrestricted 
    current liabilities. The HUD Chart of Accounts has been revised to 
    reflect new accounts that will help PHA to account for the information 
    needed to perform this calculation. The Financial Data Schedule has 
    also been revised so this information will be reported to HUD through 
    electronic submission.
        It Is Not Clear What HUD Means by Expendable Fund Balance; and How 
    Does HUD Propose to Calculate ``Expendable'' Fund Balance in an 
    Enterprise Fund. A few commenters stated that it is not clear if this 
    fund
    
    [[Page 46608]]
    
    balance would be equivalent to cash reserve (just cash and liquid 
    investments) or Operating reserve (i.e., working capital). Other 
    commenter noted that the terminology ``expendable'' fund balance 
    generally refers to the undesignated portion of unreserved fund balance 
    in governmental funds such as the general fund or special revenue 
    funds. They stated that under GAAP, most PHAs would likely classify 
    their public housing programs as enterprise funds where fund balance or 
    fund equity is generally comprised of retained earnings and contributed 
    capital. They asked how HUD proposes to calculate the ``expendable'' 
    fund balance in an enterprise fund.
        The expendable fund balance is the unreserved and undesignated 
    portion of fund balance (or retained earnings) representing expendable 
    available financial resources. Under both the Governmental Method and 
    the Enterprise Method of reporting, the expendable fund balance 
    (expendable retained earnings for the Enterprise Method) simplistically 
    refers to funds that are unrestricted and unreserved. Expendable fund 
    balance is what is left after subtracting all other fund balances that 
    are either reserved or restricted.
        The expendable fund balance is the unreserved and undesignated 
    portion of the fund balance (or retained earnings) representing 
    expendable available financial resources. Under both the Governmental 
    Method and the Enterprise Method of reporting, the expendable fund 
    balance (expendable retained earnings for the Enterprise Method) 
    simplistically refers to funds that are undesignated and unreserved. 
    Expendable fund balance is what is left after subtracting all other 
    fund balances that are either reserved or restricted.
        What Does HUD Mean by Liquidity Measurement and Range of Liquidity. 
    A few commenters asked what is meant by the liquidity measurement and 
    noted that there was no mention of a range in regard to liquidity in 
    the proposed rule.
        Liquidity measurement refers to a PHAs ability to cover its near 
    term obligations. It will be measured by using the adjusted current 
    ratio that is designed to show available unrestricted and unreserved 
    current assets divided by the unrestricted current liabilities. The HUD 
    Chart of Accounts has been revised to reflect new accounts that will 
    help PHAs to account for the information needed to perform this 
    calculation. The Financial Data Schedule has also been revised so this 
    information will be reported to HUD through electronic submission. The 
    range is not a single amount or score, but a tolerance between 
    acceptable scores as grouped among peers (i.e., PHAs located within the 
    same geographical region having similar characteristics).
        The Days Receivable Outstanding Component Is Not a Good Indicator 
    of Financial Health--Does It Take Into Account Notice and Grievance 
    Rights. Some commenters stated that this component [Days Receivable 
    Outstanding] will require extensive tracking and is not a good 
    indicator of financial health. They stated that outstanding receivables 
    are a result of various factors, some of which an agency cannot 
    control, and that adding this factor creates another area where 
    justification for bad results can affect the score. The commenter 
    stated that if an organization is in good financial health, other 
    indicators will clearly and easily point this out, and therefore this 
    indicator should not be included. Another commenter asked whether this 
    component takes into account the regulatory requirements for notice 
    provisions, grievance rights of residents, and the judicial process?
        HUD left ``rents uncollected'' due to statutory requirements. 
    However, the old measure is not objectively measurable. It was left to 
    allow PHAs to be measured on a basis each was familiar with. The ``days 
    receivable outstanding'' ratio measures the PHA's ability to collect 
    its tenant receivables in a timely fashion. It is HUD's strong belief 
    that this information is already available to each PHA (or at the 
    minimum, should be available). Since the calculation is done ``Gross'' 
    each PHA should have the ability to control the days receivable 
    outstanding. Any tenant receivable that ages beyond a certain number of 
    days past its due date has to be questioned as to its collectibility.
        Discard Tenants Receivable Component; What Is Wrong With Existing 
    Receivables Measures. Some commenters suggested that HUD discard the 
    ``tenants receivables'' component because it would reinstate the 
    objectionable ``Tenant Account Receivables (TARS)'' indicator from the 
    original PHMAP rule. They said that in order to comply with the current 
    PHMAP requirements, PHAs had to rewrite computer software that would 
    distinguish between the different types of receivables (rents, 
    maintenance charges, other charges, etc.). The commenters asked what 
    was wrong with the existing measure?
        Under GAAP, the collectible portion of each component within A/R 
    must be determined. Each PHA should develop an allowance that will 
    permit that entity to reflect only the collectible portion of A/R. 
    Tracking days under GAAP is an important measurement tool to estimate 
    the collectible portion of the A/R that should be reported.
        Certain State Laws Concerning Tenant Rents May Penalize PHAs under 
    Financial Indicators. One commenter stated that housing authorities in 
    North Carolina are required by State law to apply tenant payments to 
    any rent balance before applying them to other charges that may be 
    older; this leaves old balances on the tenant's accounts; and would 
    penalize such a PHA when other authorities do not have the same legal 
    requirements. The commenter stated that it is likely other States have 
    other restrictions that would affect the PHAs in those areas.
        If PHAs in North Carolina are required by State law to apply tenant 
    payments to any rent balance before applying them to other charges that 
    may be older thereby leaving old balances on the tenant's accounts, 
    those PHAs may not be accounting for the tenant payments in conformity 
    with GAAP. HUD suggests that those PHAs check with their IPA for 
    additional guidance.
        There Are Several Problems With Vacancy Loss Component. Several 
    commenters stated there were problems with the vacancy loss component. 
    Their comments included the following: it is impossible to define 
    potential rent or compute vacancy loss; vacancy loss has questionable 
    usefulness in public housing--given PHAs' reliance on operating 
    subsidies which continue through normal vacant unit turnover, ``lost 
    rental income'' or ``vacancy loss'' are not useful measures of an 
    agency's financial health; how is potential rent calculated in a system 
    where rent payable is a function of income and not based on unit size, 
    location, condition or other typical market factors; vacancy loss 
    should be eliminated, because rent is unknown until calculated for a 
    specific unit with a specific tenant; PHAs that encourage families to 
    become self-sufficient and move up to private housing may suffer 
    multiple deductions to their PHAS score under two indicators [vacancy 
    loss at Sec. 902.35 (formerly Sec. 901.35) and vacancy rate and 
    turnaround time at Sec. 902.43 (formerly Sec. 901.43)]; the inclusion 
    of the vacancy loss component under financial condition appears 
    redundant--vacancy statistics are already measured under ``management 
    operations,'' and should remain there; and the vacancy loss indicator 
    represents the loss of potential rent due to vacancy, but the proposed 
    rule does not indicate how potential rent loss will be calculated. With 
    respect to this last comment, the
    
    [[Page 46609]]
    
    commenter stated that vacancy losses are commonly used in rental 
    projects using contract rents where the amount of loss revenue can be 
    easily calculated. Public housing projects do not use contract rents 
    because rents are based on tenant incomes.
        With respect to these comments, HUD points out that the vacancy 
    statistics measured under ``Management Operations'' will look at a 
    formula to assess the reduction in the number of units that are vacant. 
    The unit turnaround time measures the annual average of the total 
    number of turnaround days between the move-out date and the date a new 
    lease takes effect. Vacancy loss measures the loss of potential rental 
    income due to vacancy. The calculation for this indicator is potential 
    rent divided by gross potential rent. The gross potential rent is 
    estimated using the projected average rent contribution that is 
    currently used to calculate operating subsidy through the Performance 
    Funding System. HUD believes that is important to measure whether the 
    PHA is both meeting its mission to house low income families while 
    maximizing revenue obtained from rent.
        Comments on Expense Management Component. There were also several 
    comments and questions on the expense management component. Comments 
    included: the proposed rule does not elaborate as to what key expenses 
    will be analyzed or what standard they will be compared to such as 
    budget, prior years or an industry standard; if an organization manages 
    its finances well, the financial statements (which produce the first 
    two indicators) will show this, and therefore how the funds are spent 
    and classified should be left to the organization. With respect to the 
    last comment, the commenter stated that money spent wisely will show in 
    the financial statements and the physical condition of the property; 
    therefore, this indicator should not be included.
        HUD believes the use of expense ratios benchmarked against peers of 
    similar size and programs is a valuable measure of efficiency. It 
    permits HUD and PHAs to analyze information. The goal is to determine 
    how efficient a PHA is, expense category by expense category.
        The calculation is made by assessing the dollars spent per each 
    unit for certain expense categories. The actual expense categories that 
    will be measured are: administrative salaries; auditing fees; outside 
    management fees; compensated absences; employee benefit contribution; 
    tenant services; water; electricity; gas; fuel; utility labor and 
    other; ordinary maintenance and operations; protective services; 
    insurance; bad debt; extraordinary maintenance; other operating 
    expenditures; HAP payments; and fraud loss.
        Comments on Energy Consumption Component. There were also several 
    comments on the energy consumption component and these included the 
    following: the energy consumption component should be measured only if 
    a PHA fails a reserve-related component; what are the details of this 
    component; and there is a point of diminishing returns below which it 
    is not cost effective to do additional conservation measures--if all 
    possible cost-effective measures have already been implemented, the PHA 
    should receive a high rating for this component.
        PHAs that have taken the initiative to complete cost effective 
    energy conservation measures should compare favorably to their peers of 
    similar size and region when measured by expense ratios.
        Comments on Net Income or Loss Divided by the Expendable Fund 
    Balance Component. Comments on this component included the following: 
    the proposed rule states that the net income/loss divided by expendable 
    fund balance indicator measures how the year's operations have affected 
    the PHA's viability, however, it fails to adequately describe why or 
    how this ratio hopes to accomplish that stated goal; exclude capital 
    and nonroutine expenditures from this component; and the proposed 
    factor of ``Net Income or Loss divided by the Expendable Fund Balance'' 
    is not a valid or useful measure of a PHA's viability and should be 
    eliminated--there are very valid long term planning implications 
    relative to the fluctuations in expendable fund balance, such as 
    accumulating dollars for a major capital activity over several years 
    and then the single year when the event occurs, a major reduction of 
    expendable fund balance shows up. The commenter of this last comment 
    stated that if this ratio is to be used, it should be modified to 
    reflect the results of each of the most recent three years.
        Net income (loss) provides a measure of how the year's operations 
    have affected the PHA's viability. It is intended to show how well the 
    PHA has performed this year compared to its peers. The calculation will 
    be made against the Expendable Fund Balance (or retained earnings) 
    which is the unrestricted and unreserved portion of the total fund 
    balance.
        Comments on Additional Components That May Be Added to Indicator. A 
    few commenters stated that they were concerned about the authorization 
    to REAC to create additional components and new components should be 
    added after opportunity for notice and public comment. Other commenters 
    asked what determines when additional criteria will come into 
    consideration. Their comments are as follows: any further component, as 
    well as any revisions to components should only be added following 
    appropriate public notice and opportunity for comment; is there a set 
    criterion for additional fraud detection components or will it be 
    customized to the PHA; what determines when the additional criteria 
    will come into consideration; and additional components may be used to 
    detect fraud and may be used to provide a PHA with benchmark 
    information to allow the PHA to measure its own performance against its 
    peers but how are peers determined--by size, type of housing stock, age 
    of the buildings?
        HUD understands the concerns about additional components. As part 
    of the analysis of the financial health of a PHA including an 
    assessment of the potential or actual waste, fraud or abuse at a PHA, 
    HUD will look to the Audit Opinion to provide an additional basis for 
    accepting or adjusting financial indicator scores. Please see the 
    discussion concerning what additional components will be used to 
    identify waste, fraud or abuse, above, for a summary of the types of 
    audit opinions and the number of total financial points that will be 
    deducted if a PHA receives such an audit opinion from its IPA. The 
    determination of PHA peers is done by comparing those PHAs with like 
    programs that are similar in size (number of units).
    
    E. Comments on Subpart D--PHAS Indicator #3: Management Operations
    
        HUD Should Allow PHAs to Develop Own Management Performance 
    Standards. A few commenters stated that HUD should allow PHAs to 
    develop their own performance standards, based on local market 
    conditions that can be documented, verifiable, and subject to HUD 
    audit.
        Section 6(j) of the U.S. Housing Act of 1937 establishes a method 
    that uniformly assesses the management performance of PHAs. Not only 
    does the PHAS assess a PHA's management performance that will be 
    verified as part of the independent auditor's audit, it also provides 
    for an independent third party assessment of the physical condition of 
    a PHA's housing stock, independent third party assessment of financial 
    operations, and a resident service and satisfaction assessment. REAC 
    was created to effectively and fairly measure a PHA's performance
    
    [[Page 46610]]
    
    based on standards that are objective, uniform and verifiable. 
    Standards based on local market conditions would not provide standards 
    that are as uniform as possible.
        How Will Management Operations Performance Standards be Weighted 
    and Scored? Several commenters asked how each management indicator be 
    weighted and scored? The commenters also asked for further information 
    about the management indicators and suggested that the final rule 
    should state that the PHMAP methodology, to the extent consistent with 
    PHAS, will be preserved. Another commenter asked whether the 
    definitions, exclusions and exemptions based on the existing PHMAP rule 
    carryover into the new rule for this or any other PHAS indicator.
        HUD notes that a listing of the approximate weights/points for each 
    indicator, sub-indicator and component was provided earlier in this 
    preamble. The approximate relative weights/points for the PHAS 
    management operations indicator are listed below. Of the total 100 
    points available for a PHAS score, a PHA may receive up to 30 points 
    based on Indicator #3, Management Operations.
    
                       Approximate Relative Weights/Points                  
    ------------------------------------------------------------------------
                                                                    Approx. 
                       Sub-Indicator/Component                      Points  
    ------------------------------------------------------------------------
    Vacancy Rate/Progress to Reduce.............................      8.0   
        Vacancy Rate............................................     (4.0)  
        Unit Turnaround Time....................................     (4.0)  
    Modernization...............................................      6.0   
        Unexpended Funds........................................     (1.0)  
        Timeliness of Fund Obligation...........................     (1.5.) 
        Contract Administration.................................     (1.0)  
        Quality of the Physical Work............................     (2.0)  
        Budget Controls.........................................     (0.5)  
    Rents Uncollected...........................................      4.0   
    Work Orders.................................................      4.0   
        Emergency Work Orders...................................     (2.0)  
        Non-Emergency Work Orders...............................     (2.0)  
    Inspection of Units and Systems.............................      4.0   
        Inspection of Units.....................................     (2.0)  
        Inspection of Systems...................................     (2.0)  
    Security....................................................      4.0   
        Tracking/Rpt. Crime-Related Problems....................     (1.0)  
        Screening of Applicants.................................     (1.0)  
        Lease Enforcement.......................................     (1.0)  
        Grant Program Goals.....................................     (1.0)  
    ------------------------------------------------------------------------
    
        The PHMAP methodology, to the extent consistent with PHAS, will be 
    preserved. The definitions and exemptions in the current PHMAP rule 
    will also apply to the PHAS. The need for modifications and exclusions 
    has been significantly diminished in the PHAS because all of the PHAS 
    indicators, sub-indicators and components will be independently 
    verified by the third party independent auditor. Therefore, 
    modifications and exclusions have been eliminated from the PHAS rule. A 
    PHA's certification will be transmitted electronically to the REAC via 
    the internet.
        What Does ``Independent Verification'' Mean? A few commenters asked 
    what is meant by the reference to ``independent verification'' and if 
    the reference is to an auditor, what are the guidelines.
        The independent auditor will verify all of the sub-indicators and 
    components under the PHAS Indicator #3. The audit guidelines are as 
    published in the OMB A-133 Compliance Supplement, dated May 1998. The 
    PIH compliance supplement is in the process of being revised to reflect 
    the PHAS.
        Comments on ``Vacancy Rate/Unit Turn-around'' Component. There were 
    several comments on the vacancy component of the Management Operations 
    Indicator. One commenter stated that unit turn-around should be removed 
    from PHAS. Another commenter stated that because vacancies are included 
    in both Indicator #2, Financial Condition, and Indicator #3, Management 
    Operations, this creates a level of confusion. The commenter asked 
    whether vacancies is a financial concern or a management concern? 
    Another commenter stated that the definition of vacancy rate needs to 
    make clear that units off line are excluded. Other commenters stated 
    that the rule does not state how vacancy/unit turnaround will be 
    calculated. They noted that vacancy/unit turn-around varies with each 
    tenant, and this hurts a PHA's score particularly if the previous 
    tenant did serious damage to the unit. A couple of commenters remarked 
    that the vacancy and unit turn-around indicators conflict with the 
    lease enforcement and ``get rid of the criminals'' policies. They 
    stated that PHAs should have at least one year from the date of 
    eviction to reoccupy the unit without being penalized. Another 
    commenter stated that there should be a management indicator for lease 
    enforcement, and one questioned whether adjustments would be made for 
    the ``One Strike and You're Out'' provisions that are currently in the 
    PHMAP.
        With respect to these comments, HUD notes that because unit 
    turnaround time is a statutory factor, the Department cannot 
    arbitrarily drop the assessment of this factor. In order for unit 
    turnaround time to be eliminated, a change would have to be made to the 
    1937 Act at section 6(j). On the issue of possible duplicativeness of 
    this component, HUD points out that PHAS Indicator #2, Financial 
    Condition, analyzes vacancy loss, e.g., the amount of income lost due 
    to units being vacant. Indicator #3, Management Operations, measures 
    the rate of vacancies over the entire year being assessed. The 
    definition of vacancy rate is the same as in the current PHMAP rule, 
    e.g., the total actual vacancy days divided by the total days available 
    for occupancy. The exemptions that apply to the current PHMAP will also 
    apply to the PHAS. Vacancy rate and unit turnaround will be calculated 
    the same as in the current PHMAP rule. A PHA will be required to 
    certify to unit turnaround time, but it will not be scored on unit 
    turnaround time unless it has less than a grade of C as stated in the 
    current PHMAP rule.
        Although unit turnaround time may vary with each resident, a PHA 
    should be able to establish an average unit turnaround time that does 
    not exceed 30 calendar days, which is the norm. Over the fiscal year 
    being assessed, the cases of severe resident damage to a unit should be 
    minimized through the provision of resident orientation, ongoing 
    housekeeping education, prompt eviction due to lease violations and 
    annual inspection of units. In addition, unit turnaround time is the 
    average time it took for all units turned around during the fiscal year 
    being assessed.
        On the matter of lease enforcement, HUD believes that one year from 
    the date of eviction to reoccupy a unit is an unreasonable amount of 
    time. The current unit turnaround time component provides for an 
    average of 30 calendar days between the time when a unit is vacated and 
    a new lease takes effect for a grade of C. A PHA should be able to turn 
    a vacant unit around, have a sufficient waiting list of applicants, and 
    sufficient screening and intake procedures to enable it to lease a unit 
    within 30 calendar days.
        A management sub-indicator for lease enforcement will be considered 
    as part of possible future changes to the PHAS. In order to make the 
    transition from the PHMAP to the PHAS, it was determined to make as few 
    changes as possible between the current PHMAP and the management 
    operations indicator under the PHAS, but this is a valid comment, and 
    HUD will consider this issue.
        Comments on ``Modernization'' Component. Comments on this component 
    are as follows. A few commenters stated that in assessing 
    modernization, quality of physical work should be linked to the broad 
    physical inspection conducted under the
    
    [[Page 46611]]
    
    physical condition indicator, and contract administration should be 
    measured during the independent audit. They asked will the ``quality of 
    physical work'' in modernization be done through the physical 
    inspection. Other commenters stated that the physical condition of 
    sites, rather than timeliness of expending modernization funds, should 
    be the measure used to assess success of modernization. A few 
    commenters objected to this indicator if HUD intends to expand the 
    application of the modernization sub-indicator to the HOPE VI and 
    Vacancy Reduction programs. The commenters stated that these programs 
    are not universal but targeted to individual PHA needs and situations; 
    and that the HOPE VI assistance program is a major program, distinct 
    and separate from both the Comprehensive Grant Program and 
    Comprehensive Improvement Assistance Program, which should be reviewed 
    and rated separately under its own indicator.
        HUD's response to these questions and concerns is as follows. The 
    quality of the physical work will be examined as part of the annual 
    modernization review of PHAs performed by the HUB/Program Center, with 
    reports issued in accordance with the current PHMAP modernization 
    indicator. PHAs will certify to responses that encompass all five 
    modernization components, and a PHA's certification will be verified by 
    the independent auditor's audit.
        All five of the components under sub-indicator #2, modernization, 
    are statutory; therefore, PHAs will be required to certify to this 
    indicator under the PHAS. Sub-indicator #2, modernization, will examine 
    the HOPE VI and Vacancy Reduction Program under components #3, #4 and 
    #5 as in the current PHMAP program.
        Comments on ``Rents Uncollected'' Component. Comments on this 
    component are as follows. A few commenters stated that ``rents 
    uncollected'' should be addressed in the Financial Indicator and moved 
    from the Management Indicator. Other commenters stated that suspense 
    accounts (accounts pending write off) should be deducted from rents 
    uncollected. Some commenters stated the standard allowance for bad 
    debts among many industries collecting money from a wide cross-section 
    of incomes is 2%, and it does not seem reasonable to expect the same 
    standard from PHAs that are working with the nation's poorest 
    population as one would expect from institutions that are working with 
    a cross-section of income levels.
        Rents uncollected is one of the three basic components of 
    management operations; the other two are vacancies and the condition of 
    the units. Since Indicator #3 examines management operations, it is 
    appropriate that rents uncollected be examined under this indicator. 
    Rents uncollected will be calculated the same as in the current PHMAP 
    rule. In order to make the transition from the PHMAP to the PHAS, it 
    was determined to make as few changes as possible between the current 
    PHMAP and the management operations indicator under the PHAS. HUD 
    believes that PHAs are in the business of providing housing, keeping 
    the units in good repair, and collecting rents due. Although PHAs are 
    working with the nation's poorest population, the rent due by residents 
    is based on a percentage of the resident's adjusted income. The fact 
    that a resident's rent is based on a percentage of the adjusted income 
    total housing cost in and of itself does consider the public housing 
    population.
        Comments on ``Work Orders'' Component. There were comments on this 
    component. One commenter stated that evaluation of nonemergency work 
    orders should be dropped. Another commenter stated that the time 
    allowed to complete non-emergency work orders is far too lax. The 
    commenter noted that the current PHMAP allows for up to 25 days to 
    qualify for an ``A'' and this standard should be less than 5 days in 
    order to receive an ``A.''
        HUD believes that the response time to non-emergency work orders 
    should be measured under the PHAS, and calculated in the same way as it 
    is measured under the current PHMAP. HUD will consider changes to this 
    sub-indicator as possible future changes to the PHAS. In order to make 
    the transition from the PHMAP to the PHAS, it was determined to make as 
    few changes as possible between the current PHMAP and the management 
    operations indicator under the PHAS.
        Comments on ``Annual Inspection of Units'' Component. Comments on 
    this component included the following. A few commenters stated that the 
    new physical condition standards conflict with the traditional annual 
    inspection requirement. They stated that HUD requires PHAs to use HUD's 
    proposed new uniform physical condition standards in performing annual 
    inspections of units and systems, but this is a deviation from HUD's 
    statements in the preamble to the proposed rule on Uniform Physical 
    Condition Standards that the new physical inspection standards would 
    not pre-empt the existing PHA inspection procedures nor the investment 
    PHAs may have made in computer hardware and software to carry out those 
    procedures. HUD should permit PHAS to use their existing inspection 
    systems. Another commenter stated that the inspection indicator should 
    be dropped because this indicator will be measured under the PHAS 
    Indicator #1, Physical Condition. Another commenter asked whether the 
    management inspection was a physical inspection, or HQS inspection?
        HUD has no objection if a PHA determines that use of the HUD 
    software for its own purposes is in its best interests. HUD encourages 
    PHAs to use its inspection software when conducting their own annual 
    inspections in order to promote uniformity in inspections, but HUD is 
    not proposing at this time to require PHAs to use HUD's inspection 
    software for two reasons: (1) PHAs may, as a part of their operating 
    procedures, combine other inspections (e.g., housekeeping, preventive 
    maintenance, etc.) with their annual inspection of units; and (2) PHAs 
    may have existing software for operations that may be incompatible with 
    the HUD software. It would be uneconomical and unreasonable to require 
    PHAs to change their existing systems. The REAC will inspect using the 
    HUD software, and PHAS indicator #3 requires a PHA's inspection to 
    utilize the HUD uniform physical inspection standards set forth in 
    subpart B of this part.
        HUD believes that the inclusion of this sub-indicator in the PHAS 
    is very important because the PHAS indicator #1 will inspect a 
    statistically valid sample of units and systems, whereas this sub-
    indicator requires PHAs to inspect and initiate repairs on all occupied 
    units and all systems on an annual basis. This inspection is a 
    management assessment of a PHA's ability to determine the maintenance 
    and modernization needs of its developments. This sub-indicator is 
    assessed by measuring the extent to which a PHA performed a physical 
    inspection of 100% of the units and systems within each development. A 
    PHA must use the HUD uniform physical inspection standards set forth in 
    subpart B of this part. The HQS is no longer used as a standard for 
    inspection of public housing subject to this part.
        Comment on ``Security'' Component--Clarify Nature of Security 
    Component. A few commenters stated that the security indicator should 
    not evaluate the PHA's relationship with police or grant performance, 
    and the name should be changed from Security to Applicant Screening and 
    Lease Enforcement.
        HUD has determined that changes to this sub-indicator will be 
    considered as
    
    [[Page 46612]]
    
    possible future changes to the PHAS. In order to make the transition 
    from the PHMAP to the PHAS, it was determined to make as few changes as 
    possible between the current PHMAP and the management operations 
    indicator under the PHAS.
        Resident Services and Satisfaction Should Not Be a Separate PHAS 
    Indicator but a Component of Management Indicator. Several commenters 
    stated that the elimination of PHMAP Indicator #7, Resident Services 
    and Community Building is supported. Other commenters stated that if 
    ``Resident Satisfaction'' is to be a rating factor, it should be 
    included as a component of this indicator, not elevated to the status 
    of a separate indicator.
        Because residents are stakeholders in the PHAS process, it was 
    determined that resident service and satisfaction should be elevated to 
    the status of a separate indicator. The opinions of the residents that 
    live in public housing should be considered in the overall operation of 
    a PHA.
    
    F. Comments on Subpart E--PHAS Indicator #4 Resident Service and 
    Satisfaction
    
        Surveys Should Not Be Independent Indicator, but a Component of 
    Management Indicator. Some commenters wrote in opposition to the 
    proposed survey requirement. Two of the commenters stated that, if used 
    at all, this indicator should be included as a component of PHAs 
    Indicator #3 (Management Operations), and only as a pass/fail 
    requirement that each PHA employ some form of resident satisfaction 
    survey on a regular basis.
        HUD has determined that residents' opinions of their living 
    conditions are very important to the PHAS assessment process. 
    Therefore, HUD has decided that the resident service and satisfaction 
    indicator will be separate. HUD has designed an initial survey 
    instrument for completion by a statistically valid sample of residents 
    selected by HUD, and HUD anticipates to begin testing the survey 
    instrument in the near future.
        Small PHAs Should be Excluded from Indicator #4. Two commenters 
    wrote that PHAS indicator #4 should exclude small housing authorities 
    from issues concerning resident organizations and resident initiative 
    programs, as PHMAP does.
        HUD has determined that due to the importance of residents' 
    opinions of their living conditions, small housing authorities will not 
    be excluded from the assessment process, including the assessment of 
    resident service and satisfaction.
        PHAs Should be Allowed to Develop Own Surveys. Two commenters 
    recommended that the rule be amended to permit PHAs to design their own 
    resident surveys. One commenter remarked that local PHAs could do a 
    better job designing surveys that take regional and demographic factors 
    into account. The other commenter wrote that PHAs should be allowed to 
    develop surveys in accordance with HUD-established guidelines.
        The REAC is responsible for the development of a uniform standard 
    assessment of all PHAs and a Customer Satisfaction Survey to assess 
    residents' living conditions. HUD allowing PHAs to develop individual 
    surveys would create different tools for measuring the physical, 
    financial and management condition of properties, as well as resident 
    satisfaction of living conditions. HUD has determined that there must 
    be a standard measurement tool to compare and score the results of the 
    survey.
        Surveys Should Not be Conducted by PHAs. Several commenters 
    objected to PHA-administered resident surveys. Several of the 
    commenters wrote that there is often a lack of trust and forthrightness 
    between a PHA and residents. These commenters remarked that a survey 
    administered by a local or regional resident organization, or an 
    independently administered survey, would be preferable. Another 
    commenter wrote that fear of retaliation will prevent honest answers 
    from being given to a survey administered by the PHA. One commenter 
    suggested that the surveys should be administered and monitored by HUD.
        HUD has determined that PHAs will manage the Customer Satisfaction 
    Survey. A resident against whom a PHA is taking retaliation should 
    report such action to HUD's Inspector General Hotline at 1-(800)-347-
    3735.
        Good Management Practices May Produce Unfavorable Ratings. Several 
    commenters remarked that good management practices, such as evictions 
    for failure to pay rent or abide by rules and regulations, may not 
    always translate into popular management practices. These commenters 
    wrote that high-performing PHAs should not be singled out negatively 
    under this indicator for aggressive management. The commenters 
    recommended that such factors should be taken into consideration in 
    computing the score for this indicator.
        HUD agrees that good management practices, such as lease 
    enforcement, may not always be viewed by those being evicted with 
    favor. Therefore, this issue will be considered during the refinement 
    of the survey's questions.
        Comments on Sample of Residents to Be Surveyed. There were several 
    comments on the sample of residents. Several commenters remarked that 
    the proposed rule did not state what constitutes a statistically 
    significant sample of residents. Some of the commenters recommended 
    that the rule require that survey samples be obtained from all 
    developments in a PHA's jurisdiction. One commenter suggested that the 
    resident samples include a cross-section of tenants that reflects 
    racial, ethnic, economic, age, and length of tenancy characteristics. 
    Another commenter remarked that to conduct a truly valid survey, it is 
    essential that the respondents be pre-identified as actual leaseholders 
    in good standing. Five commenters wrote that PHAs should not be 
    penalized if only a small number of residents respond to the surveys. 
    One of these commenters wrote that a lack of response could indicate 
    that the residents think the PHA is doing a good job. This commenter 
    worried that only dissatisfied tenants might complete the survey. One 
    commenter questioned how resident samples would be drawn in areas (such 
    as Alaska), where a PHA's projects are widely dispersed geographically. 
    The commenter worried about the costs involved if each project must be 
    sampled.
        With respect to these comments, HUD responds as follows. HUD has 
    not finalized its decision to use a response rate for measurement at 
    this time. HUD will use a standard proven survey methodology to improve 
    PHAs' response rates. This includes, but is not limited to, providing 
    technical assistance to PHAs by preparing the survey in several 
    languages, providing recommendations to promote the survey process by 
    distributing lead letters, bulletin board communications, and resident 
    meetings.
        HUD is in the process of testing the various collection and 
    sampling methods. The sampling process includes testing the survey in a 
    statistically valid sample of developments selected by HUD. The widely 
    dispersed geographical units will be considered during the selection 
    process.
        Scoring System Is Vague. Many commenters wrote that the proposed 
    rule was unclear regarding how the resident services and satisfaction 
    component would be scored and weighted. One of the commenters asked 
    whether adjustments would be made for the PHA's size, population 
    density, and social and economic environment.
    
    [[Page 46613]]
    
        HUD has determined that the final PHAS rule will only score the 
    first two components as published in the proposed PHAS rule (survey 
    results; and level of implementation/follow-up action process), with a 
    value of five points each. The third component, verification that the 
    survey process was managed in a manner consistent with guidance 
    provided by HUD, will not be scored, but is a threshold requirement. A 
    PHA will not receive any points under this indicator if the survey 
    process is not managed in a manner consistent with the guidance 
    provided by HUD or the survey results are determined to be altered. 
    Section 901.53 is revised accordingly.
        Concerns about Objectivity of Surveys. Several commenters expressed 
    concern about the objectivity of the resident surveys. Four of the 
    commenters remarked that in an assessment system designed to be 
    objective, this indicator appears to be entirely subjective, since the 
    rating will be based on resident evaluation or opinion. Another 
    commenter asked whether the reasonableness of the resident comments 
    will be evaluated.
        The measurement of residents' living conditions is measuring how 
    residents perceive the performance of management providing the housing 
    services. The opinions of the residents are important. There is an 
    assumption made that if the majority of those surveyed identify the 
    same problem, the problem is most likely a factual problem. The 
    residents' perception plays a key role in responding to the survey 
    questions. However, HUD will not rely on the residents' response alone, 
    but compare it to the other assessment indicators under the PHAS to 
    identify and address other issues.
        Data Collection and Verification of Survey Data. Several commenters 
    submitted comments on collection and verification of survey data. Five 
    of the commenters asked about the methods HUD will use to verify the 
    data. Two of the commenters inquired about the format the PHAs would be 
    required to use to maintain data. Another commenter asked that HUD 
    provide greater specificity regarding the records PHAs must maintain to 
    demonstrate that the surveys were distributed and collected properly.
        HUD is in the process of testing the various survey data collection 
    methods. A methodology for collecting, verifying and maintaining the 
    survey data will be finalized after the testing of the survey 
    instrument.
        Conditions Outside PHA Control. Several commenters wrote that 
    several of the areas to be covered by the survey are outside the 
    control of the PHA. Several of these comments focused on community 
    services provided by entities other than the PHA. For example, two of 
    the commenters remarked that a PHA does not control electric, gas, and 
    water/sewer service works. Other commenters wrote that the survey 
    should not include questions about the effectiveness of the local 
    police department or religious institutions. These commenters remarked 
    that PHA management should not be judged according to the resident's 
    trust of the local Police Department, or of other institutions not 
    controlled by the PHA. Some commenters wrote that there are several 
    aspects of public housing that residents are often dissatisfied with 
    that are beyond the control of the PHA, either due to HUD regulation, 
    prohibitive cost, or in conflict with higher priority needs of other 
    residents. Examples would include the lack of air conditioning in 
    individual units; the definition for rent not having more exclusions 
    from gross income; and the 30% of income formula for tenant payments.
        HUD has determined to include questions that will not be scored but 
    used strictly for information purposes. However, HUD will make every 
    effort to finalize the questions within the survey instrument to 
    include elements that are the responsibility of the PHA.
        Cost and Administrative Burden Issues. Several commenters expressed 
    concern about the costs and administrative burdens that would be faced 
    by PHAs in conducting the surveys. Two of the commenters wrote that the 
    survey requirement constituted an unfunded mandate imposed on PHAs. 
    Several commenters recommended that HUD reimburse PHAs for the costs of 
    conducting the resident surveys. Four commenters remarked that this 
    indicator amounts to another unfunded mandate on PHAs and further 
    erodes the financial capability of PHAs to carry out day-to-day 
    operations with limited staff and resources.
        HUD has determined that if the survey process imposes a financial 
    burden on PHAs, HUD reserves the right to implement other cost-
    effective methods for implementing the survey process.
        Language and Educational Barriers May Affect Survey Results. Five 
    commenters expressed concern that language and educational barriers, 
    such as illiteracy, might skew the survey results. Three of the 
    commenters remarked that the survey would need to be translated to the 
    appropriate language for many residents. These commenters asked whether 
    HUD would supply the PHAs with translated surveys. One of the 
    commenters asked that the final rule provide greater specificity 
    regarding the conduct of surveys with non-English speaking residents 
    and persons with disabilities.
        HUD has considered the language barrier concerns associated with 
    the survey process. At this time, HUD plans to offer the survey in at 
    least two languages. Other languages may be considered if a significant 
    portion of the population remains underrepresented by the selected 
    survey languages. HUD is seeking the highest possible response from the 
    selected population. This includes considering methods which will 
    alleviate potential obstacles to survey response.
        Points for Resident Satisfaction Indicator Should Be Increased. 
    Many commenters recommended that the 10 points allocated for the 
    resident services and satisfaction indicator be increased. Those 
    commenters recommending specific point values, suggested that 20-25 
    points would be appropriate for this indicator.
        HUD has determined that the 10 points allocated for this indicator 
    is appropriate at this time.
    
    G. Comments on Subpart F--PHAS Scoring
    
        Data Submission Deadlines Should be Extended. Three commenters 
    suggested that HUD extend the 60-day deadline for submission of data 
    set forth in proposed Sec. 901.60 (now Sec. 902.60). One of the 
    commenters wrote that HUD should be open to extenuating circumstances 
    if there is a delay in submitting data by the deadline.
        HUD believes that the 60-day data submission deadline is 
    reasonable. Under the current PHMAP rule, PHAs are required to submit 
    certifications within 60 calendar days after fiscal year end (FYE) and 
    are required to submit year end financial statements within 45 calendar 
    days after FYE.
        Process for Fair Housing Adjustments of Scores is Unclear. One 
    commenter wrote that HUD should provide additional details regarding 
    the conditions under which PHAS scores can be modified due to a fair 
    housing review. The commenter remarked that proposed Sec. 901.60(e) 
    (now Sec. 902.60(e)) refers to HUD's ability to change scores through 
    reviews and investigations by HUD's Office of Fair Housing and Equal 
    Opportunity (FHEO). The commenter wrote that in the absence of clear 
    criteria, the meaning of this provision is unclear. The commenter also 
    asked whether PHAs would be able to appeal
    
    [[Page 46614]]
    
    fair housing related adjustments of their PHAS scores.
        Section 902.60(f)(3) refers to data included in the independent 
    audit report or reviews conducted by various HUD offices, including 
    FHEO, where management deficiencies are identified that were not 
    reflected in a PHA's certification submission. For purposes of 
    reassessment, the REAC will schedule a reinspection and/or acquire 
    audit services, if appropriate.
        Questions Regarding Appeals Process. Many commenters raised 
    questions regarding the appeals process set forth in proposed 
    Sec. 901.69 (Sec. 902.69). Several of the commenters recommended that 
    HUD expand the appeals process to include all PHAs, and not just those 
    that are designated as ``troubled.'' One of these commenters wrote that 
    since PHAS will have a much more complex scoring system than PHMAP, 
    there may be greater room for error in the calculation of PHAS scores. 
    The commenter urged that all PHAs be granted the right to appeal PHAS 
    scores. Other commenters suggested that HUD expand the appeals process 
    to permit the appeal of the scores for the individual PHAS components, 
    as well as the overall PHAS score. Two other commenters, however, asked 
    how scores could be disputed or appealed given the vagueness of the 
    proposed rule. Another commenter recommended that the current PHMAP 
    appeals process be incorporated into PHAS. The commenter remarked that 
    appeals are particularly important for PHAs seeking non-HUD financing, 
    since lenders look at assessment scores.
        Section 6(j) of the U.S. Housing Act of 1937 provides for the 
    petition for the removal of troubled and mod-troubled designations, and 
    the appeal of a denial of such petition. These appeals are preserved in 
    the PHAS. Since all of the indicators under the PHAS will be verified 
    by independent third parties, the requirement for an extensive appeal 
    process has been greatly diminished. As appropriate, and for purposes 
    of reassessment, the REAC will schedule a reinspection and/or acquire 
    audit services.
        Board of Review Composition. There were a few comments on the 
    composition of the Board of Review. Two commenters wrote that the Board 
    of Review should include a resident representative. One commenter 
    recommended that, to insure the integrity of the appeals process, HUD 
    should create an independent PHAS Appeals Board, similar to HUD's Board 
    of Contract Appeals and Mortgagee Review Boards.
        These comments are noted by HUD. As stated in the proposed PHAS 
    rule, the third member of the Board will be from such other office or 
    representative as the Secretary may designate (excluding, however, 
    representation from the TARCs).
        PHAS Scores Should Be Provided to Residents. One commenter 
    recommended that HUD automatically provide all inspection results, 
    resident satisfaction surveys, and PHAS scores to all local resident 
    organizations, at the time they are made available to the PHAs.
        The REAC will provide the results of the assessment of the four 
    PHAS indicators, as well as the overall PHAS score to PHAs. At that 
    time, the results of the PHAS assessment becomes public information and 
    will be available to all interested parties. In addition, 
    Sec. 902.63(d) requires a PHA to post a notice of its final score and 
    status in appropriate conspicuous and accessible locations in its 
    offices within two weeks of its final score and status.
        PHAs Should Be Notified and Have Opportunity to Review Score Before 
    Issuance. One commenter wrote that prior to issuing and posting a PHA's 
    score, the grade and how it was arrived at should be reviewed with the 
    PHA. Another commenter remarked that the proposed rule did not seem to 
    include a provision regarding PHA notification of its PHAS score.
        A PHA's final PHAS score will be issued by the REAC after 
    independent verification of all four indicators. As in the current 
    PHMAP rule, a PHA's PHAS score will be issued without prior review by 
    the PHA. Section 902.63(a) states that an overall PHAS score will be 
    issued by REAC for each PHA 60 to 90 days after the end of the PHA's 
    fiscal year.
        Questions Regarding Designation Status. Several commenters raised 
    questions regarding designation status. One of these commenters asked 
    whether a PHA that scores below the threshold on any component would be 
    referred to a TARC. The commenter also asked whether a PHA that does 
    not receive a passing score on any PHAS indicator would be designated 
    as a troubled PHA. Another commenter wrote that the proposed rule did 
    not state whether the PHAS score would be a measure of the PHA's 
    absolute performance, or reflect the PHA's relative performance against 
    other PHAs. The commenter also asked whether PHAs would, for scoring 
    purposes, be divided by factors such as size, age and location. One 
    commenter expressed confusion regarding the definition of ``top 
    performer.'' The commenter asked whether top performers constitute the 
    top 10% of all PHAs, or PHAs with an overall PHAS score of 90% or 
    greater. One commenter expressed concern that the proposed rule would 
    ``debase'' the troubled PHA designation. The commenter wrote that under 
    the proposed assessment system, a housing authority that scores below 
    60 percent on Indicators 1, 2, or 3 will receive a troubled designation 
    even if the overall score is well over 60. This commenter remarked that 
    this requirement would unfairly force many housing authorities to 
    become troubled. According to the commenter, this designation should be 
    an indication recognized by all that the housing authority has serious 
    problems. The commenter suggested that instead of receiving a troubled 
    designation, a PHA that scores above 60% overall but fails to achieve 
    60% on indicators 1, 2, or 3 should be referred to for technical 
    assistance rather than some form of punitive action. Another commenter 
    suggested that the rule should make compliance with fair housing laws 
    and regulations a prerequisite to designation as a high performer.
        With respect to these comments, HUD notes that Sec. 902.67(a)(3) 
    states that a PHA that achieves a total PHAS score of less that 60%, or 
    achieves a score of less than 60% of the total points available under 
    PHAS indicators #1, #2 or #3 shall be designated as troubled, and 
    referred to the TARC as described in Sec. 902.75.
        Under PHAS Indicators #1, #2 and #4, the PHAS score will reflect 
    the PHA's relative performance against other PHAs. Under indicator #3, 
    the PHAS score will be a measure of the PHA's absolute performance. As 
    in the current PHMAP rule, PHAs will not be divided by factors such as 
    size, age or location for scoring purposes.
        The term ``top performer'' refers to a high performer PHA. To avoid 
    confusion, HUD has only used the term ``high performer'' in the final 
    rule.
        HUD agrees that a PHA that scores below 60% under indicators #1, #2 
    and #3 has serious problems, and troubled designation is warranted. 
    Referral to the TARC should be viewed as a remedial action rather than 
    a punitive action. If a PHA is referred to the TARC, it will develop a 
    Recovery Plan and MOA in conjunction with the TARC, and receive intense 
    technical assistance to improve the physical condition of the 
    properties, the financial health of the agency, and/or overall 
    management operations.
        On the fair housing issue, HUD has determined that changes to the 
    requirements for high performer designation will be considered as 
    possible future changes to the PHAS. In order to make the transition 
    from the
    
    [[Page 46615]]
    
    PHMAP to the PHAS, it was determined to make as few changes as possible 
    between the current PHMAP and the management operations indicator under 
    the PHAS.
    
    H. Comments on Subpart G--PHAS Incentives and Remedies
    
        Comments on Incentives for High Performers. Comments on this 
    subject (addressed in Sec. 902.71 of the final rule) are as follows: 
    the rule is vague on incentives; the incentives for high performers are 
    inadequate; how will PHAS incentives differ from PHMAP incentives; 
    physical condition inspections for high performers should be every 
    three years (less frequently than annual); bonus points should be 
    provided on all HUD competitive funding; permit PHAs to establish 
    development-based applicant waiting lists, subject to fair housing 
    requirements; continue the current relief measures provided to high 
    performers which include flexibility in the Comprehensive Grant program 
    (CGP) on maximum percentages allowed for management improvements and 
    administrative costs, and using CGP funds from troubled PHAs to 
    increase the funds available to PHAs that perform well; provide high 
    performers with the option to refuse to renew the lease for those 
    tenants who have lease violations (poor payment history, poor 
    housekeeping habits, evidence of tenant abuse to PHA property, history 
    of causing disturbances in the community, etc.); provide high 
    performers with significantly reduced reporting requirements; permit 
    high performers to use the equity from properties to leverage financing 
    for development purposes; and allow high performers to review income 
    and conduct re-certification on flexible schedules or every two years.
        HUD agrees that incentives under the PHAS should be meaningful and 
    reflect high performer designation. HUD intends to consult further with 
    industry groups to develop such incentives.
        Clarify Rule's Relationship to Moving to Work Initiative. Since 
    PHAs participating in HUD's Moving To Work (MTW) Initiative have 
    largely been assured freedom from HUD oversight, the applicability of 
    the proposed rule to them needs to be clarified. The incentives 
    proposed for high performers under the rule are the same as those under 
    MTW.
        A PHA that is participating in the MTW incentive will receive less 
    oversight from HUD, as will those PHAs that are high performers but not 
    participating in the MTW initiative.
        Field Office Discretion to Impose Program Requirement Waived by 
    REAC Should Be Eliminated. A few commenters objected to the provision 
    in Secs. 902.67(b) and 902.71(d) that would accord the field office the 
    discretion to impose on a PHA any program requirement that had been 
    waived by REAC as a high-performer incentive. The rule should not 
    provide the field office any mechanism to achieve a back-door 
    nullification of the PHAS process or results.
        HUD agrees with this comment, and these sections have been removed 
    from the final PHAS rule.
        Comments on Referral to an Area/HUB Program Center. Commenters 
    offered the following comments on the provisions of Sec. 902.73--
    Referral to an Area HUB/Program Center: what uniform criteria will HUD 
    use to determine which ``standard'' agencies will be required to submit 
    improvement plans? This is vague. HUD should define the deficiencies 
    and make sure they will be applied consistently across the HUBs; where 
    does the authority and expertise lie in the HUBs to make these 
    determinations; is there a link to Central Office PIH; are HUBs 
    reporting to HUD Headquarters, to REAC, or somewhere else; and will 
    HUBs be assigned the task of deciding what PHAs will file Improvement 
    Plans. Another commenter stated that a standard PHA should not be 
    required to submit a corrective action plan for any indicator or 
    component for which it receives a passing score. One commenter stated 
    that the requirement for ``standard performers'' to submit an 
    improvement plan should be based solely on the PHAS scores.
        To address these concerns, HUD offers the following. The 
    requirement at Sec. 902.73(a) (Sec. 901.73(a) in the proposed rule) 
    states that a PHA that receives a total PHAS score of less than 70% but 
    not less than 60% shall be required to submit an Improvement Plan to 
    eliminate deficiencies in the PHA's performance. This requirement is 
    similar to the current PHMAP rule which requires an Improvement Plan 
    for any indicator that scored a grade of F. The requirement at 
    Sec. 902.73(b)(2) states that the HUD/Program Center may require, on a 
    risk management basis, a standard performer PHA with a score of not 
    less than 70% to submit within 30 days after receipt of its PHAS score 
    an Improvement Plan. This requirement is similar to the current PHMAP 
    rule which states that a Field Office may require, on a risk management 
    basis, a PHA to submit an Improvement Plan for each indicator that a 
    PHA scored a grade D or E.
        The intent of this language in both the PHMAP and PHAS rules is for 
    HUD and PHAs to be proactive regarding potential problem areas, and for 
    HUD to provide technical assistance to a PHA before troubled 
    designation is assigned. Since the local Office has the most frequent 
    contact with the PHAs under its jurisdiction, it is in the best 
    position to make such determinations.
        A deficiency is defined in Sec. 902.7 as any PHAS score below 60% 
    of the available points in any indicator or component. This definition 
    has been revised in this final rule to read: any PHAS score below 60% 
    of the available points in any indicator, sub-indicator or component.
        HUB/Program Centers report to the Assistant Secretary for PIH. The 
    requirement to submit Improvement Plans is based solely on the PHAS 
    scores, e.g., on a PHA receiving a score of less than 70% but not less 
    than 60%. However, a HUB/Program Center may require, on a risk 
    management basis, a PHA with a score of not less than 70% to submit an 
    Improvement Plan.
        Response Time to Correct Deficiencies Is Too Short. A few 
    commenters stated that the response time allowed for an agency to 
    correct any identified deficiency is too short.
        HUD believes that 30 days is sufficient time for a PHA to submit an 
    Improvement Plan for the correction of identified deficiencies. Since 
    the deficiencies would have been identified by the PHAS assessment, a 
    PHA should be able to develop a plan to correct identified deficiencies 
    within 30 days. The longer a deficiency is present without corrective 
    action being taken, the worse the deficiency becomes, and the more 
    costly it is to remedy. Comments on Referral to TARC. Commenters 
    offered the following comments on the provisions of Sec. 902.75--
    Referral to a HUB/Program Center.
        Receivership Determination Should Be Appealable to Assistant 
    Secretary for PIH. A few commenters stated that it appears that the 
    rule mandates receivership for a PHA that does not show ``substantial 
    improvement'' within one fiscal year. At the very least, such a PHA 
    should be permitted to make its case to the Assistant Secretary for 
    Public and Indian Housing, who should be given the final authority 
    under the rule to determine if appointment of a receiver should be 
    sought.
        The PHAS proposed rule at Sec. 901.77 states that the Enforcement 
    Center is officially responsible for recommending to the Assistant 
    Secretary for PIH that a troubled PHA be declared in substantial 
    default.
    
    [[Page 46616]]
    
        Rule Needs to Address Impact on Tenants When PHA Is Referred to 
    TARC or Enforcement Center. Some commenters stated that the rule does 
    not discuss the implications upon the residents of referral of a PHA to 
    the TARC or the Enforcement Center. Since the residents are the 
    ultimate beneficiaries of the PHA and HUD and HUD's consumers, we 
    expect that HUD would intend to protect their interests and legal 
    rights, but the regulation is silent. The regulation should articulate 
    what will happen to tenants, that all services will continue 
    uninterrupted, and those services which the PHA may have been failing 
    to properly deliver would be restored.
        Language has been added to the final PHAS regulation at 
    Secs. 902.75 and 902.77 which states that to the extent feasible, all 
    services to residents will continue uninterrupted.
        A One-Year Recovery Period Is Not Sufficient. We do not agree that 
    once a PHA is designated as troubled and is referred to a TARC for 
    assistance that the time allotted...is sufficient time for recovery. 
    Due to the severity of need, multiple year solutions may be required 
    and to lock a PHA to one year in the TARC is unrealistic, especially in 
    large troubled PHAs.
        Initially, a PHA is afforded one year after the score is issued to 
    the PHA to demonstrate substantial improvement (50% of the points 
    needed to achieve a passing score). If the PHA demonstrates substantial 
    improvement after one year, then the PHA will have an additional year 
    to continue recovery efforts in the TARC.
        Recovery Plan Prepared by TARC Should Include a Timetable. One 
    commenter stated that the recovery plan prepared by the TARC should 
    include a timetable.
        The proposed PHAS regulation at Sec. 901.75(c)(2) provides for 
    annual and quarterly performance targets for the MOA. Since the MOA is 
    part of the Recovery Plan, the Recovery Plan does include a timetable.
        Ten Days to Review Recovery Plan and MOA Are Insufficient. Other 
    commenters stated that ten days for a PHA to review the recovery plan 
    and the MOA is not sufficient and should be extended.
        Within 30 days of notification of the designation of a troubled PHA 
    within its jurisdiction, the appropriate TARC will be on-site at the 
    PHA to develop a Recovery Plan. Since the PHA will be involved in the 
    development of both the Recovery Plan and the MOA, a ten day review 
    period is not unreasonable.
        Is Process for Developing MOA Between Troubled PHAs and HUD 
    Consistent with PHMAP Statute. A few commenters asked whether the 
    process for developing a MOA between troubled agencies and HUD is 
    consistent with the law? One commenter noted that section 6(j)(2)(B) of 
    the 1937 Act states that ``the Secretary shall provide for an on-site, 
    independent assessment of the management of the agency'' and provides a 
    definition of the independent assessors. The Secretary should seek to 
    enter into an agreement with the troubled public housing agency only 
    after consulting with the assessment team and reviewing its report. The 
    proposed rule appears to be inconsistent with the statute.
        The independent assessment will be undertaken by the appropriate 
    TARC, which within 30 days of notification of the designation of a 
    troubled PHA within its area, will deploy an on-site team to develop a 
    Recovery Plan (Sec. 902.75(a)).
        Rule Should Provide More Detail on Credible Source. Two commenters 
    stated that HUD should provide more detail on what or who a credible 
    source might be, and should be clear about what documentation is 
    required.
        The proposed regulation did not include examples of a credible 
    source because it may differ in each case. However, language will be 
    added to the final PHAS regulation that gives examples of a credible 
    source, including but not limited to, the Office of Fair Housing and 
    Equal Opportunity, judicial referral, Mayor, etc.
        Comment on Resident Petitions for Remedial Action (Sec. 901.85). 
    One commenter stated that the 20% requirement may be good for larger 
    PHAs, but works against smaller ones.
        Although a fewer number of residents is required to equate to the 
    20% of residents required in order to petition HUD to take remedial 
    action, in accordance with Sec. 902.79(b), HUD is required to advise a 
    PHA of such action, and a PHA will have the opportunity to initiate 
    corrective action, or to demonstrate that the information is incorrect.
    
    IV. Findings and Certifications
    
    Paperwork Reduction Act Statement
    
        The information collection requirements in this rule have been 
    approved by the Office of Management and Budget (OMB) in accordance 
    with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501-3520) and 
    assigned OMB control number 2535-0106. An agency may not conduct or 
    sponsor, and a person is not required to respond to, a collection of 
    information unless the collection displays a valid control number.
    
    Unfunded Mandates Reform Act
    
        Title II of the Unfunded Mandates Reform Act of 1995 establishes 
    requirements for Federal agencies to assess the effects of their 
    regulatory actions on State, local, and tribal governments and the 
    private sector. This rule will not impose any Federal mandates on any 
    State, local, or tribal governments or the private sector within the 
    meaning of the Unfunded Mandates Reform Act of 1995.
    
    Environmental Review
    
        During the development of the June 30, 1998 proposed rule, a 
    Finding of No Significant Impact with respect to the environment was 
    made in accordance with HUD regulations in 24 CFR part 50 that 
    implement section 102(2)(C) of the National Environmental Policy Act of 
    1969 (42 U.S.C. 4223). That Finding continues to apply to this final 
    rule, and is available for public inspection between 7:30 a.m. and 5:30 
    p.m. weekdays in the Office of the Rules Docket Clerk, Office of 
    General Counsel, Room 10276, Department of Housing and Urban 
    Development, 451 Seventh Street, SW, Washington, DC.
    
    Impact on Small Entities
    
        The Secretary, in accordance with the Regulatory Flexibility Act (5 
    U.S.C. 605(b)), has reviewed and approved this rule, and in so doing 
    certifies that this rule is not anticipated to have a significant 
    economic impact on a substantial number of small entities. This rule 
    revises HUD's previous regulations for the assessment of public housing 
    (PHMAP). The new PHAS incorporates the statutory indicators of PHMAP, 
    and adds three additional indicators. One of the new indicators--
    physical condition--would assess the extent to which PHAs are providing 
    public housing that is decent, safe, and sanitary. Public housing has 
    always been subject to a statutory standard of ``decent, safe, and 
    sanitary.'' This rule simply provides a clear and objective statement 
    of the standard. This indicator also entails an annual independent HUD 
    inspection of public housing, but it does not impose additional 
    inspection requirements upon PHAs. The clarity and consistency of this 
    new indicator provides a fair, accurate, and reliable assessment of the 
    physical condition of the large public housing portfolio. However, 
    since this rule does not alter the statutory standard for physical 
    condition, nor impose additional inspection obligations, the new 
    physical condition indicator will not have a
    
    [[Page 46617]]
    
    significant economic impact on a substantial number of small entities.
        The second indicator--financial condition--assesses the financial 
    condition of PHAs, requiring them to submit financial reports to HUD 
    electronically and in accordance with GAAP. HUD estimates that 
    electronic submission of financial information will be less burdensome 
    to PHAs, since many PHAs are making more extensive use of automated 
    systems. This rule allows exceptions if the cost of electronic 
    submission will be excessive. GAAP-based accounting reports, which are 
    widely accepted and recognized, are not substantially different than 
    the reports that PHAs previously submitted. A number of PHAs were 
    already required to use GAAP or are otherwise using GAAP, and the 
    majority of the PHAs with which HUD has consulted support the change to 
    GAAP. For those PHAs that were not yet using GAAP, HUD is taking 
    several steps to ease the conversion, including making only simple 
    additions to the current PHA accounting guide and chart of accounts, 
    and providing other conversion guidance and training, particularly to 
    small entities. Increasing the speed of information exchange (through 
    electronic submission) and the consistency and accuracy of the 
    information (through GAAP) will greatly enhance the assessment of a 
    PHA's financial condition. However, this new indicator will not have a 
    significant economic impact on a substantial number of small entities.
        The fourth indicator--resident service and satisfaction--entails a 
    new resident service and satisfaction survey. This survey is key to 
    obtaining input from public housing residents, which is an important 
    aspect of assessing public housing. HUD intends that this survey will 
    be conducted through an automated process, and accordingly, will 
    present a minimal administrative burden for PHAs in terms of 
    administering and evaluating the survey. HUD intends to provide the 
    survey format and the electronic reporting format, as well as software 
    specifications. Therefore, this survey will not have a significant 
    economic impact on a substantial number of small entities.
        HUD is also seeking to minimize any burden on PHAs by allowing a 
    significant transition period for converting to the new PHAS. PHAs will 
    have at least 1 year before new scores are issued under the PHAS. 
    During that transition period, HUD may issue advisory scores regarding 
    physical condition and financial management to provide guidance to PHAs 
    and to ease the conversion to the new PHAS.
        The new PHAS is fundamentally designed to provide relevant and 
    verifiable measures that directly relate to a PHA's performance and 
    that result in an accurate and reliable score. This improved assessment 
    process will allow HUD to target its oversight resources on those PHAs 
    most in need of attention; high-performing PHAs will receive 
    recognition, along with reduced HUD scrutiny and additional 
    flexibility. Since the revised assessment system in this rule does not 
    impose any significant new requirements upon PHAs, and since HUD will 
    assist PHAs in their conversion to the system, this rule will not have 
    a significant economic impact on a substantial number of small 
    entities.
    
    Federalism
    
        The General Counsel, as the Designated Official under Executive 
    Order 12612, Federalism, has determined that the policies contained in 
    this rule will not have substantial direct effects on States or their 
    political subdivisions, on the relationship between the Federal 
    Government and the States, or on the distribution of power and 
    responsibilities among the various levels of government. This rule is 
    intended to promote good management practices by including, in HUD's 
    relationship with PHAs, continuing review of PHAs' compliance with 
    already existing requirements. The rule will not create any new 
    significant requirements. As a result, the rule is not subject to 
    review under the Order.
    
    Catalog of Federal Domestic Assistance
    
        The Catalog of Federal Domestic Assistance numbers for Public 
    Housing is 14.850.
    
    List of Subjects in 24 CFR Parts 901 and 902
    
        Administrative practice and procedure, Public housing, Reporting 
    and recordkeeping requirements.
    
        Accordingly, Chapter IX 901 of title 24 of the Code of Federal 
    Regulations is amended as follows:
    
    PART 901--PUBLIC HOUSING MANAGEMENT ASSESSMENT PROGRAM
    
        1. The authority citation continues to read as follows:
    
        Authority: 42 U.S.C. 1437d(j); 42 U.S.C. 3535(d).
    
        2. In Sec. 901.1, paragraph (c)(1) is designated as paragraph 
    (c)(1)(ii) and a new paragraph (c)(i) is added to read as follows:
    
    
    Sec. 901.1  Purpose, program scope and applicability.
    
    * * * * *
        (c)(1)(i) The provisions of this part remain applicable to PHAs and 
    RMC/AMEs as described in paragraph (c)(1)(ii) until September 30, 1999.
    * * * * *
        3. A new part 902 is added to read as follows:
    
    PART 902--PUBLIC HOUSING ASSESSMENT SYSTEM
    
    Subpart A--General Provisions
    
    Sec.
    902.1  Purpose and general description.
    902.3  Scope.
    902.5  Applicability.
    902.7  Definitions.
    
    Subpart B--PHAS Indicator #1: Physical Condition
    
    902.20  Physical condition assessment.
    902.23  Physical condition standards for public housing--decent, 
    safe, sanitary and in good repair (DSS/GR).
    902.25  Physical condition scoring and thresholds.
    902.27  Physical condition portion of total PHAS points.
    
    Subpart C--PHAS Indicator #2: Financial Condition
    
    902.30  Financial condition assessment.
    902.33  Financial reporting requirements.
    902.35  Financial condition scoring and thresholds.
    902.37  Financial condition portion of total PHAS points.
    
    Subpart D--PHAS Indicator #3: Management Operations
    
    902.40  Management operations assessment.
    902.43  Management operations performance standards.
    902.45  Management operations scoring and thresholds.
    902.47  Management operations portion of total PHAS points.
    
    Subpart E--PHAS Indicator #4: Resident Service and Satisfaction
    
    902.50  Resident service and satisfaction assessment.
    902.53  Resident service and satisfaction scoring and thresholds.
    902.55  Resident service and satisfaction portion of total PHAS 
    points.
    
    Subpart F--PHAS Scoring
    
    902.60  Data collection.
    902.63  PHAS scoring.
    902.67  Score and designation status.
    902.69  PHA right of petition and appeal.
    
    Subpart G--PHAS Incentives and Remedies
    
    902.71  Incentives for high performers.
    902.73  Referral to an Area HUB/Program Center.
    902.75  Referral to a TARC.
    902.77  Referral to the Enforcement Center.
    902.79  Substantial default.
    902.83  Interventions.
    902.85  Resident petitions for remedial action.
    
    [[Page 46618]]
    
    Appendix A to Part 902--Areas and Items to be Inspected
    
        Authority: 42 U.S.C. 1437d(j), 3535(d).
    
    Subpart A--General Provisions
    
    
    Sec. 902.1  Purpose and general description.
    
        (a) Purpose. The purpose of the Public Housing Assessment System 
    (PHAS) is to enhance trust in the public housing system among public 
    housing agencies (PHAs), public housing residents, HUD and the general 
    public by providing a comprehensive management tool for effectively and 
    fairly measuring the performance of a public housing agency in 
    essential housing operations, including rewards for high performers and 
    consequences for poor performers.
        (b) Responsible office for PHAS assessments. The Real Estate 
    Assessment Center (REAC) is responsible for assessing and scoring the 
    performance of PHAs.
        (c) PHAS indicators of a PHA's performance. REAC will assess and 
    score a PHA's performance based on the following four indicators:
        (1) PHAS Indicator #1--the physical condition of a PHA's properties 
    (addressed in subpart B of this part);
        (2) PHAS Indicator #2--the financial condition of a PHA (addressed 
    in subpart C of this part);
        (3) PHAS Indicator #3--the management operations of a PHA 
    (addressed in subpart D of this part); and
        (4) PHAS Indicator #4--the resident service and satisfaction 
    feedback on a PHA's operations (addressed in subpart E of this part).
        (d) Assessment tools. REAC will make use of uniform and objective 
    protocols for the physical inspection of properties and the financial 
    assessment of the PHA, and will gather relevant data from the PHA on 
    the Management Operations Indicator and the Resident Service and 
    Satisfaction Indicator. On the basis of this data, REAC will assess and 
    score the results, advise PHAs of their scores and identify low scoring 
    and failing PHAs so that these PHAs will receive the appropriate 
    attention and assistance.
        (e) Limitation of change of PHA's fiscal year. To allow for a 
    period of consistent assessment of the PHAS indicators, a PHA is not 
    permitted to change its fiscal year for the first 3 full fiscal years 
    following October 1, 1998.
    
    
    Sec. 902.3  Scope.
    
        The PHAS is a strategic measure of a PHA's essential housing 
    operations. The PHAS, however, does not evaluate a PHA's compliance 
    with or response to every Department-wide or program specific 
    requirement or objective. Although not specifically referenced in this 
    part, PHAs remain responsible for complying with such requirements as 
    fair housing and equal opportunity requirements, requirements under 
    section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) and 
    requirements of programs under which the PHA is receiving assistance. 
    PHAs' adherence to these requirements will be monitored in accordance 
    with the applicable program regulations and the PHA's annual 
    contributions contract.
    
    
    Sec. 902.5  Applicability.
    
        (a) PHAs, RMCs, AMEs. (1) This part applies to PHAs, Resident 
    Management Corporations (RMCs) and Alternate Management Entities 
    (AMEs). The management assessment of an RMC/AME differs from that of a 
    PHA. Because an RMC/AME enters into a contract with a PHA to perform 
    specific management functions on a development-by-development or 
    program basis, and because the scope of the management that is 
    undertaken varies, not every indicator that applies to a PHA would be 
    applicable to each RMC/AME.
        (2) This part is applicable beginning October 1, 1999.
        (b) PHA ultimate responsible entity under ACC. Due to the fact that 
    the PHA and not the RMC/AME is ultimately responsible to HUD under the 
    Annual Contributions Contract (ACC), the PHAS score of a PHA will be 
    based on all of the developments covered by the ACC, including those 
    with management operations assumed by an RMC or AME (pursuant to a 
    court ordered receivership agreement, if applicable).
        (c) Assumption of management operations by AME. When a PHA's 
    management operations have been assumed by an AME:
        (1) If the AME assumes only a portion of the PHA's management 
    operations, the provisions of this part that apply to RMCs apply to the 
    AME (pursuant to a court ordered receivership agreement, if 
    applicable); or
        (2) If the AME assumes all, or substantially all, of the PHA's 
    management functions, the provisions of this part that apply to PHAs 
    apply to the AME (pursuant to a court ordered receivership agreement, 
    if applicable).
    
    
    Sec. 902.7  Definitions.
    
        As used in this part:
        Adjustment for physical condition (project age) and neighborhood 
    environment is a total of 3 additional points added to PHAS Indicator 
    #1 (Physical Condition). The 3 additional points, however, shall not 
    result in a total point value over the total points available for PHAS 
    Indicator #1 (established in subpart B of this part).
        Alternative management entity (AME) is a receiver, private 
    contractor, private manager, or any other entity that is under contract 
    with a PHA, or that is otherwise duly appointed or contracted (for 
    example, by court order or agency action), to manage all or part of a 
    PHA's operations. Depending upon the scope of PHA management functions 
    assumed by the AME, in accordance with Sec. 902.5(c), the AME is 
    treated as a PHA or an RMC for purposes of this part and, as 
    appropriate, the terms PHA and RMC include AME.
        Assessed fiscal year is the PHA fiscal year that has been assessed 
    under the PHAS.
        Average number of days nonemergency work orders were active is 
    calculated:
        (1) By dividing the total of--
        (i) The number of days in the assessed fiscal year it takes to 
    close active nonemergency work orders carried over from the previous 
    fiscal year;
        (ii) The number of days it takes to complete nonemergency work 
    orders issued and closed during the assessed fiscal year; and
        (iii) The number of days all active nonemergency work orders are 
    open in the assessed fiscal year, but not completed;
        (2) By the total number of nonemergency work orders used in the 
    calculation of paragraphs (1)(i), (ii) and (iii) of this definition.
        Days Receivable Outstanding is Tenant Receivables divided by Daily 
    Tenant Revenue.
        Deficiency means any PHAS score below 60 percent of the available 
    points in any indicator, sub-indicator or component.
        Improvement plan is a document developed by a PHA, specifying the 
    actions to be taken, including timetables, that shall be required to 
    correct deficiencies identified under any of the indicators and 
    components within the indicator(s), identified as a result of the PHAS 
    assessment when an MOA is not required.
        Reduced actual vacancy rate within the previous 3 years is a 
    comparison of the vacancy rate in the PHAS assessed fiscal year (the 
    immediate past fiscal year) with the vacancy rate of that fiscal year 
    that is 2 years previous to the assessed fiscal year. It is calculated 
    by subtracting the vacancy rate in the assessed fiscal year from the 
    vacancy rate in the earlier year. If a PHA elects to certify to the 
    reduction of the vacancy rate within the previous 3 years, the PHA 
    shall retain justifying
    
    [[Page 46619]]
    
    documentation to support its certification for HUD post review.
        Reduced the average time nonemergency work orders were active 
    during the previous 3 years is a comparison of the average time 
    nonemergency work orders were active in the PHAS assessment year (the 
    immediate past fiscal year) with the average time nonemergency work 
    orders were active in that fiscal year that is 2 years previous to the 
    assessment year. It is calculated by subtracting the average time 
    nonemergency work orders were active in the PHAS assessment year from 
    the average time nonemergency work orders were active in the earlier 
    year. If a PHA elects to certify to the reduction of the average time 
    nonemergency work orders were active during the previous 3 years, the 
    PHA shall retain justifying documentation to support its certification 
    for HUD post review.
        Vacancy loss is vacant unit potential rent divided by gross 
    potential rent.
        Work order deferred for modernization is any work order that is 
    combined with similar work items and completed within the current PHAS 
    assessment year, or will be completed in the following year if there 
    are less than 3 months remaining before the end of the PHA fiscal year 
    when the work order was generated, under the PHA's modernization 
    program or other PHA capital improvements program.
    
    Subpart B--PHAS Indicator #1: Physical Condition
    
    
    Sec. 902.20  Physical condition assessment.
    
        (a) Objective. The objective of the Physical Condition Indicator is 
    to determine whether a PHA is maintaining its public housing in a 
    condition that is decent, safe, sanitary and in good repair (DSS/GR), 
    as this standard is defined Sec. 902.23.
        (b) Physical inspection under PHAS Indicator #1. REAC will provide 
    for an independent physical inspection of, at minimum, a statistically 
    valid sample of the units in the PHA's public housing portfolio to 
    determine compliance with DSS/GR standard.
        (c) PHA physical inspection requirement. The HUD-conducted physical 
    inspections required by this part do not relieve the PHA of the 
    responsibility to inspect public housing units as provided in section 
    6(j)(1) of the U.S. Housing Act of 1937 (42 U.S.C. 1437d(j)(1)), and 
    Sec. 902.43(a)(5).
        (d) Compliance with State and local codes. The physical condition 
    standards in this subpart do not supersede or preempt State and local 
    building and maintenance codes with which the PHA's public housing must 
    comply. PHAs must continue to adhere to these codes.
    
    
    Sec. 902.23  Physical condition standards for public housing--decent, 
    safe, sanitary and in good repair (DSS/GR).
    
        (a) Public housing must be maintained in a manner that meets the 
    physical condition standards set forth in this section in order to be 
    considered decent, safe, sanitary and in good repair. These standards 
    address the major areas of public housing: the site; the building 
    exterior; the building systems; the dwelling units; the common areas; 
    and health and safety considerations.
        (1) Site. The site components, such as fencing and retaining walls, 
    grounds, lighting, mailboxes/project signs, parking lots/driveways, 
    play areas and equipment, refuse disposal, roads, storm drainage and 
    walkways must be free of health and safety hazards and be in good 
    repair. The site must not be subject to material adverse conditions, 
    such as abandoned vehicles, dangerous walks or steps, poor drainage, 
    septic tank back-ups, sewer hazards, excess accumulations of trash, 
    vermin or rodent infestation or fire hazards.
        (2) Building exterior. Each building on the site must be 
    structurally sound, secure, habitable, and in good repair. Each 
    building's doors, fire escapes, foundations, lighting, roofs, walls, 
    and windows, where applicable, must be free of health and safety 
    hazards, operable, and in good repair.
        (3) Building systems. Each building's domestic water, electrical 
    system, elevators, emergency power, fire protection, HVAC, and sanitary 
    system must be free of health and safety hazards, functionally 
    adequate, operable, and in good repair.
        (4) Dwelling units. (i) Each dwelling unit within a building must 
    be structurally sound, habitable, and in good repair. All areas and 
    aspects of the dwelling unit (for example, the unit's bathroom, call-
    for-aid, ceiling, doors, electrical systems, floors, hot water heater, 
    HVAC (where individual units are provided), kitchen, lighting, outlets/
    switches, patio/porch/balcony, smoke detectors, stairs, walls, and 
    windows) must be free of health and safety hazards, functionally 
    adequate, operable, and in good repair.
        (ii) Where applicable, the dwelling unit must have hot and cold 
    running water, including an adequate source of potable water.
        (iii) If the dwelling unit includes its own sanitary facility, it 
    must be in proper operating condition, usable in privacy, and adequate 
    for personal hygiene and the disposal of human waste.
        (iv) The dwelling unit must include at least one battery-operated 
    or hard-wired smoke detector, in proper working condition, on each 
    level of the unit.
        (5) Common areas. The common areas must be structurally sound, 
    secure, and functionally adequate for the purposes intended. The 
    basement/garage/carport, restrooms, closets, utility, mechanical, 
    community rooms, day care, halls/corridors, stairs, kitchens, laundry 
    rooms, office, porch, patio, balcony, and trash collection areas, if 
    applicable, must be free of health and safety hazards, operable, and in 
    good repair. All common area ceilings, doors, floors, HVAC, lighting, 
    outlets/switches, smoke detectors, stairs, walls, and windows, to the 
    extent applicable, must be free of health and safety hazards, operable, 
    and in good repair.
        (6) Health and safety concerns. All areas and components of the 
    housing must be free of health and safety hazards. These areas include, 
    but are not limited to, air quality, electrical hazards, elevators, 
    emergency/fire exits, flammable materials, garbage and debris, handrail 
    hazards, infestation, and lead-based paint. For example, the buildings 
    must have fire exits that are not blocked and have hand rails that are 
    undamaged and have no other observable deficiencies. The housing must 
    have no evidence of infestation by rats, mice, or other vermin, or of 
    garbage and debris. The housing must have no evidence of electrical 
    hazards, natural hazards, or fire hazards. The dwelling units and 
    common areas must have proper ventilation and be free of mold, odor 
    (e.g., propane, natural gas, methane gas), or other observable 
    deficiencies. The housing must comply with all requirements related to 
    the evaluation and reduction of lead-based paint hazards and have 
    available proper certifications of such (see 24 CFR part 35).
        (b) Appendix A to this part lists the areas to be inspected and the 
    items in each area to be inspected.
    
    
    Sec. 902.25  Physical condition scoring and thresholds.
    
        (a) Scoring. Under PHAS Indicator #1, REAC will calculate a score 
    of the overall condition of the PHA's public housing portfolio that 
    reflects weights based on the relative importance of the individual 
    inspectable areas and the relative severity of the deficiencies 
    observed.
        (b) Adjustment for physical condition (project age) and 
    neighborhood environment. In accordance with section 6(j)(1)(I)(2) of 
    the 1937 Act (42
    
    [[Page 46620]]
    
    U.S.C. 1437d(j)(1)(I)(2)), the physical score for a project will be 
    upwardly adjusted to the extent that negative conditions are caused by 
    situations outside the control of the PHA. These situations are related 
    to the poor physical condition of the project or the overall depressed 
    condition of the immediately surrounding neighborhood. The intent of 
    this adjustment is to not unfairly penalize the PHA, and to 
    appropriately apply the adjustment.
        (1) Adjustments in three areas. Adjustments to the PHA physical 
    project score will be made in three factually observed and assessed 
    areas (inspectable areas):
        (i) Physical condition of the site;
        (ii) Physical condition of the common areas on the project; and
        (iii) Physical condition of the building exteriors.
        (2) Definitions. Definitions and application of physical condition 
    and neighborhood environment factors are:
        (i) Physical condition applies to projects over 10 years old and 
    that have not had substantial rehabilitation in the last 10 years.
        (ii) Neighborhood environment applies to projects located where the 
    immediate surrounding neighborhood (that is a majority of the 
    population that resides in the census tracts or census block groups on 
    all sides of the development) has at least 51 percent of families with 
    incomes below the poverty rate as documented by the latest census data.
        (3) Adjustment is for physical condition (project age) and 
    neighborhood environment. HUD will adjust the physical score of a PHA's 
    project subject to both the physical condition (project age) and 
    neighborhood environment conditions. The adjustments will be made to 
    the scores assigned to the applicable inspectable areas so as to 
    reflect the difficulty in managing. In each instance where the actual 
    physical condition of the inspectable area (site, common areas, 
    building exterior) is rated below the maximum score for that area, 1 
    point will be added, but not to exceed the maximum number of points 
    available to that inspectable area.
        (i) These extra points will be added to the score of the specific 
    inspectable area, by project, to which these conditions may apply. A 
    PHA is required to certify on form HUD-50072, PHAS Certification (which 
    is available from the Department of Housing and Urban Development, HUD 
    Customer Service Center, 451 Seventh Street, SW, Room B-102, 
    Washington, DC 20410; telephone (800) 767-7468), the extent to which 
    the conditions apply, and to the inspectable area the extra scoring 
    point should be added.
        (ii) A PHA that receives the maximum potential weighted points on 
    the inspectable areas may not claim any additional adjustments for 
    physical condition and/or neighborhood environments for the respective 
    inspectable area(s). In no circumstance shall a PHA's score for the 
    inspectable area, after any adjustment(s) for physical condition and/or 
    neighborhood environments, exceed the maximum potential weighted points 
    assigned to the respective inspectable area(s).
        (4) Scattered site projects. The Date of Full Availability (DOFA) 
    shall apply to scattered site projects, where the age of units and 
    buildings vary, to determine whether the projects have received 
    substantial rehabilitation within the past 10 years and are eligible 
    for an adjusted score for the Physical Condition Indicator.
        (5) Maintenance of supporting documentation. PHAs shall maintain 
    supporting documentation to show how they arrived at the determination 
    that the project's score is subject to adjustment under this section.
        (i) If the basis was neighborhood environments, the PHA shall have 
    on file the appropriate maps showing the census block groups 
    surrounding the development(s) in question with supporting census data 
    showing the level of poverty. Projects that fall into this category but 
    which have already been removed from consideration for other reasons 
    (permitted exemptions and modifications and/or exclusions) shall not be 
    counted in this calculation.
        (ii) For the physical condition factor, a PHA would have to 
    maintain documentation showing the age and condition of the projects 
    and the record of capital improvements, indicating that these 
    particular projects have not received modernization funds.
        (iii) PHAs shall also document that in all cases, projects that 
    were exempted for other reasons were not included in the calculation.
        (c) Thresholds. In order to receive a passing score under the 
    Physical Condition Indicator, the PHA's score must fall above a minimum 
    threshold of 18 points or 60 percent of the available points under this 
    indicator. Further, in order to receive an overall passing score under 
    the PHAS, the PHA must receive a passing score on the Physical 
    Condition Indicator.
    
    
    Sec. 902.27  Physical condition portion of total PHAS points.
    
        Of the total 100 points available for a PHAS score, a PHA may 
    receive up to 30 points based on the Physical Condition Indicator.
    
    Subpart C--PHAS Indicator #2: Financial Condition
    
    
    Sec. 902.30  Financial condition assessment.
    
        (a) Objective. The objective of the Financial Condition Indicator 
    is to measure the financial condition of a PHA for the purpose of 
    evaluating whether it has sufficient financial resources and is capable 
    of managing those financial resources effectively to support the 
    provision of housing that is decent, safe, sanitary and in good repair.
        (b) Financial reporting standards. A PHA's financial condition will 
    be assessed under this indicator on the basis of the annual financial 
    report provided in accordance with Sec. 902.33.
    
    
    Sec. 902.33  Financial reporting requirements.
    
        (a) Annual financial reports. PHAs must provide to HUD, on an 
    annual basis, such financial information, as required by HUD. The 
    financial information must be:
        (1) Prepared in accordance with Generally Accepted Accounting 
    Principles (GAAP) as further defined by HUD in supplementary guidance;
        (2) Submitted electronically in the electronic format designated by 
    HUD; and
        (3) Submitted in such form and substance prescribed by HUD.
        (b) Annual financial report filing dates. The financial information 
    to be submitted to HUD in accordance with paragraph (a) of this 
    section, must be submitted to HUD annually, no later than 60 days after 
    the end of the fiscal year of the reporting period, and as otherwise 
    provided by law.
        (c) Reporting compliance dates. The requirement for compliance with 
    the financial reporting requirements of this section begins with PHAs 
    with fiscal years ending September 30, 1999 and thereafter. Unaudited 
    financial statements will be required 60 days after the PHA's fiscal 
    year end, and audited financial statements will then be required no 
    later than 9 months after the PHA's fiscal year end, in accordance with 
    the Single Audit Act and OMB Circular A-133. (See 24 CFR 84.26). A PHA 
    with a fiscal year ending September 30, 1999 that elects to submit its 
    unaudited report earlier than the due date of November 30, 1999 must 
    submit its financial report as required in this section. On or after 
    September 30, 1998, but prior to November 30, 1999 (except for a PHA 
    with its fiscal year ending September 30, 1999), PHAs may submit their 
    financial reports in accordance with this section.
    
    [[Page 46621]]
    
    Sec. 902.35  Financial condition scoring and thresholds.
    
        (a) Scoring. Under PHAS Indicator 2, REAC will calculate a 
    score that relies on the key components of financial health and 
    management as well as audit and internal control flags.
        (1) The key components of PHAS Indicator #2 include:
        (i) Current Ratio--current assets divided by current liabilities;
        (ii) Number of Months Expendable Fund Balance--number of months a 
    PHA can operate on the Expendable Fund Balance without additional 
    resources; Expendable Fund Balance is the portion of the fund balance 
    representing expendable available financial resources; unreserved and 
    undesignated fund balance;
        (iii) Days Receivable Outstanding--average number of days tenant 
    receivables are outstanding;
        (iv) Vacancy Loss--loss of potential rent due to vacancy;
        (v) Expense Management/Energy Consumption--expense per unit for key 
    expenses, including energy consumption, and other expenses such as 
    utilities, maintenance, security; and
        (vi) Net Income or Loss divided by the Expendable Fund Balance--
    measures how the year's operations have affected the PHA's viability.
        (2) Additional components. Additional components may be used to 
    identify circumstances in which there exists the possibility of higher 
    risk of waste, fraud and abuse. These components will be used to detect 
    fraud and will be used to generate ``flags'' that will signal field 
    staff, Enforcement Center staff, or fraud investigators to take 
    appropriate action. These components will primarily relate to financial 
    management, but may also be used to provide a PHA with benchmarking 
    information to allow the PHA to measure its own performance against its 
    peers.
        (b) Thresholds. In order to receive a passing score under the 
    Financial Condition Indicator, the PHA's score must fall above a 
    minimum threshold of 18 points or 60 percent of the available points 
    under this indicator. Further, in order to receive an overall passing 
    score under the PHAS, the PHA must receive a passing score on the 
    Financial Condition Indicator.
    
    
    Sec. 902.37  Financial condition portion of total PHAS points.
    
        Of the total 100 points available for a PHAS score, a PHA may 
    receive up to 30 points based on the Financial Condition Indicator.
    
    Subpart D--PHAS Indicator #3: Management Operations
    
    
    Sec. 902.40  Management operations assessment.
    
        (a) Objective. The objective of the Management Operations Indicator 
    is to measure certain key management operations and responsibilities of 
    a PHA for the purpose of assessing the PHA's management operations 
    capabilities.
        (b) Management assessment. PHAS Indicator #3 pertaining to 
    Management Operations incorporates the majority of the statutory 
    indicators of section 6(j) of the U.S. Housing Act of 1937, and an 
    additional nonstatutory indicator (security), as provided in 
    Sec. 902.43.
    
    
    Sec. 902.43  Management operations performance standards.
    
        (a) Management operations indicators. The following indicators will 
    be used to assess a PHA's management operations:
        (1) Management Indicator #1--Vacancy rate and unit turnaround time. 
    This management indicator examines the vacancy rate, a PHA's progress 
    in reducing vacancies, and unit turnaround time. Implicit in this 
    management indicator is the adequacy of the PHA's system to track the 
    duration of vacancies and unit turnaround, including down time, make 
    ready time, and lease up time.
        (2) Management Indicator #2--Modernization. This management 
    indicator is automatically excluded if a PHA does not have a 
    modernization program. This management indicator examines the amount of 
    unexpended funds over 3 Federal fiscal years (FFY) old, the timeliness 
    of fund obligation, the adequacy of contract administration, the 
    quality of the physical work, and the adequacy of budget controls. All 
    components of this management indicator apply to the Comprehensive 
    Grant Program (CGP), the Comprehensive Improvement Assistance Program 
    (CIAP), the HOPE VI assistance, vacancy reduction, and lead based paint 
    risk assessment funding (1992-1995), and any successor program(s) to 
    the CGP or the CIAP.
        (3) Management Indicator #3--Rents uncollected. This management 
    indicator examines the PHA's ability to collect dwelling rents owed by 
    residents in possession during the immediate past fiscal year by 
    measuring the balance of dwelling rents uncollected as a percentage of 
    total dwelling rents to be collected.
        (4) Management Indicator #4--Work orders. This management indicator 
    examines the time it takes to complete or abate emergency work orders, 
    the average number of days nonemergency work order were active, and any 
    progress a PHA has made during the preceding 3 years to reduce the 
    period of time nonemergency maintenance work orders were active. 
    Implicit in this management indicator is the adequacy of the PHA's work 
    order system in terms of how a PHA accounts for and controls its work 
    orders, and its timeliness in preparing/issuing work orders.
        (5) Management Indicator #5--PHA annual inspection of units and 
    systems. This management indicator examines the percentage of units 
    that a PHA inspects on an annual basis in order to determine short-term 
    maintenance needs and long-term modernization needs. This management 
    indicator requires a PHA's inspection to utilize the HUD uniform 
    physical condition standards set forth in subpart B of this part. All 
    occupied units are required to be inspected.
        (6) Management Indicator #6--Security. This management indicator 
    evaluates the PHA's performance in tracking crime related problems in 
    their developments, reporting incidence of crime to local law 
    enforcement agencies, the adoption and implementation, consistent with 
    section 9 of the Housing Opportunity Program Extension Act of 1996 
    (One-Strike and You're Out) (42 U.S.C. 1437d(r)), of applicant 
    screening and resident eviction policies and procedures, and, as 
    applicable, PHA performance under any HUD drug prevention or crime 
    reduction grant(s). A PHA may receive credit for performance under non-
    HUD funded programs if it provides auditable financial and statistical 
    documentation for these programs.
        (b) Reporting on performance under the Management Operations 
    Indicator. Each PHA will provide to HUD a certification on its 
    performance under each of the management indicators in paragraph (a) of 
    this section. The certifications shall comply with the requirements of 
    Sec. 902.60.
    
    
    Sec. 902.45 Management operations scoring and thresholds.
    
        (a) Scoring. Under PHAS Indicator #3, REAC will calculate a score 
    of the overall management operations of a PHA that reflects weights 
    based on the relative importance of the individual management 
    indicators.
        (b) Thresholds. In order to receive a passing score under the 
    Management Operations Indicator, the PHA's score must fall above a 
    minimum threshold of 18 points or 60 percent of the available points 
    under this PHAS Indicator #3. Further, in order to receive an overall 
    passing score under the PHAS, the PHA
    
    [[Page 46622]]
    
    must receive a passing score on the Management Operations Indicator.
    
    
    Sec. 902.47  Management operations portion of total PHAS points.
    
        Of the total 100 points available for a PHAS score, a PHA may 
    receive up to 30 points based on the Management Operations Indicator.
    
    Subpart E--PHAS Indicator #4: Resident Service and Satisfaction
    
    
    Sec. 902.50  Resident service and satisfaction assessment.
    
        (a) Objective. The objective of the Resident Service and 
    Satisfaction Indicator is to measure the level of resident satisfaction 
    with living conditions at the PHA.
        (b) Reporting information on resident service and satisfaction. The 
    assessment will be performed through the use of a resident service and 
    satisfaction survey. The survey process will be managed by the PHA in 
    accordance with a methodology prescribed by HUD. The PHA will be 
    responsible for maintaining original copies of completed survey data, 
    subject to independent audit, and for developing a follow-up plan to 
    address issues resulting from the survey.
    
    
    Sec. 902.53  Resident service and satisfaction scoring and thresholds.
    
        (a) Scoring. Under the PHAS Indicator #4, REAC will calculate a 
    score based upon two components that receive points and a third 
    component that is a threshold requirement. One component will be the 
    point score of the survey results. The survey content will focus on 
    resident evaluation of the overall living conditions, to include basic 
    constructs such as: maintenance and repair (i.e., work order response); 
    communications (i.e, perceived effectiveness); safety (i.e., perception 
    of personal security); services (i.e., recreation and personal 
    programs); and neighborhood appearance. The second component will be a 
    point score based on the level of implementation and follow-up or 
    corrective actions based on the results of the survey. The final 
    component, which is not scored for points, but which is a threshold 
    requirement, is verification that the survey process was managed in a 
    manner consistent with guidance provided by HUD.
        (b) Thresholds. A PHA will not receive any points under PHAS 
    Indicator #4 if the survey process is not managed as directed by HUD or 
    the survey results are determined to be altered. A PHA will receive a 
    passing score on the Resident Service and Satisfaction Indicator if it 
    receives at least 6 points, or 60% of the available points under this 
    PHAS Indicator #4.
    
    
    Sec. 902.55  Resident service and satisfaction portion of total PHAS 
    points.
    
        Of the total 100 points available for a PHAS score, a PHA may 
    receive up to 10 points based on the Resident Service and Satisfaction 
    Indicator.
    
    Subpart F--PHAS Scoring
    
    
    Sec. 902.60  Data collection.
    
        (a) Fiscal Year Reporting Period--limitation on changes after PHAS 
    effectiveness. An assessed fiscal year for purposes of the PHAS 
    corresponds to a PHA's fiscal year. To allow for a period of consistent 
    assessments to refine and make necessary adjustments to the PHAS, a PHA 
    is not permitted to change its fiscal year for the first 3 full fiscal 
    years following the effective date of this part (see Sec. 902.1(e)).
        (b) Physical Condition information. Information necessary to 
    conduct the physical condition assessment under subpart B of this part 
    will be obtained from HUD inspectors during the fiscal year being 
    scored through electronic transmission of the data.
        (c) Financial Condition information. Year-end financial information 
    to conduct the assessment under subpart C, Financial Condition, of this 
    part will be submitted by a PHA through electronic transmission of the 
    data to HUD not later than 60 days after the end of the PHA's fiscal 
    year. An audited report of the year-end financial information is due 
    not later than 9 months after the end of the PHA's fiscal year.
        (d) Management Operations and Resident Service and Satisfaction 
    Information. A PHA shall provide certification to HUD as to data 
    required under subpart D, Management Operations, of this part and 
    subpart E, Resident Service and Satisfaction, of this part not later 
    than 60 days after the end of the PHA's fiscal year.
        (1) The certification shall be approved by PHA Board resolution, 
    and signed and attested to by the Executive Director.
        (2) PHAs shall maintain documentation for 3 years verifying all 
    certified indicators for HUD on-site review.
        (e) Failure to submit data by due date. If a PHA without a finding 
    of good cause by HUD does not submit its certifications or year-end 
    financial information, required by this part, or submits its 
    certifications or year-end financial information more than 15 days past 
    the due date, appropriate sanctions may be imposed, including a 
    reduction of 1 point in the total PHAS score for each 15-day period 
    past the due date. If all certifications or year-end financial 
    information are not received within 90 days past the due date, the PHA 
    will receive a presumptive rating of failure in all of the PHAS 
    indicators and components certified to, which shall result in troubled 
    and mod-troubled designations.
        (f) Verification of information submitted. (1) A PHA's 
    certifications, year-end financial information and any supporting 
    documentation are subject to verification by HUD at any time. 
    Appropriate sanctions for intentional false certification will be 
    imposed, including civil penalties, suspension or debarment of the 
    signatories, the loss of high performer designation, a lower score 
    under individual PHAS indicators and a lower overall PHAS score.
        (2) A PHA that cannot provide justifying documentation to REAC, or 
    to the PHA's independent auditor for the assessment under any 
    indicator(s) or component(s) shall receive a score of 0 for the 
    relevant indicator(s) or component(s), and its overall PHAS score shall 
    be lowered.
        (3) A PHA's PHAS score under individual indicators or components, 
    or its overall PHAS score, may be changed by HUD pursuant to the data 
    included in the independent audit report, or obtained through such 
    sources as HUD on-site review, investigations by HUD's Office of Fair 
    Housing and Equal Opportunity, or reinspection by REAC, as applicable.
        (g) Management operations assumed by an RMC. For those developments 
    of a PHA where management operations have been assumed by an RMC, the 
    PHA's certification shall identify the development and the management 
    functions assumed by the RMC. The PHA shall obtain a certified 
    questionnaire from the RMC as to the management functions undertaken by 
    the RMC. Following verification of the RMC's certification, the PHA 
    shall submit the RMC's certified questionnaire along with its own. The 
    RMC's certification shall be approved by its Executive Director or 
    Chief Executive Officer or responsible party.
    
    
    Sec. 902.63  PHAS scoring.
    
        (a) Issuance of score by HUD. An overall PHAS score will be issued 
    by REAC for each PHA 60 to 90 days after the end of the PHA's fiscal 
    year.
        (b) Computing the PHAS score. Each of the four PHAS indicators in 
    this part will be scored individually, and then will be used to 
    determine an overall score for the PHA. Components within each of the 
    four PHAS indicators will be
    
    [[Page 46623]]
    
    scored individually, and the scores for the components will be used to 
    determine a single score for each of the PHAS indicators.
        (c) Adjustments to the PHAS score. Adjustments to the score may be 
    made after a PHA's audit report for the year being assessed is 
    transmitted to HUD. If significant differences (as defined in GAAP 
    guidance materials provided to PHAs) are noted between unaudited and 
    audited results, a PHA's PHAS score will be raised or lowered, as 
    applicable, in accordance with the audited results.
        (d) Posting and publication of PHAS scores. Each PHA shall post a 
    notice of its final PHAS score and status in appropriate conspicuous 
    and accessible locations in its offices within 2 weeks of receipt of 
    its final score and status. In addition, HUD will publish every PHA's 
    score and status in the Federal Register.
    
    
    Sec. 902.67  Score and designation status.
    
        Designation status corresponding to score. A PHA will be scored 
    with a corresponding designation of status as follows:
        (a) High Performer. A PHA that achieves a score of at least 60 
    percent of the points available under each of the four PHAS Indicators 
    (addressed in subparts B through E of this part) and achieves an 
    overall PHAS score of 90 percent or greater shall be designated a high 
    performer. A PHA shall not be designated a high performer if it scores 
    below the threshold established for any indicator. High performers will 
    be afforded incentives that include relief from reporting and other 
    requirements, as described in Sec. 902.71.
        (b) Standard Performer. A PHA that achieves a total PHAS score of 
    less than 90 percent but not less than 60 percent shall be designated a 
    standard performer. All standard performers must correct reported 
    deficiencies. A standard performer that receives a score less than 70 
    percent but not less than 60 percent shall be subject to other 
    oversight, as described in Sec. 902.73. A PHA that achieves a score of 
    less than 60 percent of the total points available under PHAS 
    Indicators 1, 2, or 3 shall not be designated a standard performer, but 
    shall be designated a troubled performer, as provided in paragraph (c) 
    of this section.
        (c) Troubled Performer. A PHA that achieves a total PHAS score of 
    less than 60 percent, or achieves a score of less than 60 percent of 
    the total points available under PHAS Indicators 1, 2, or 3, shall be 
    designated as troubled, and referred to the TARC as described in 
    Sec. 902.75. In accordance with section 6(j)(2) of the 1937 Act, a PHA 
    that receives less than 60 percent of the maximum calculation for the 
    modernization indicator under PHAS Indicator #3 (Management Operations, 
    subpart D of this part) may be subject to the following sanctions: 
    under the Comprehensive Grant Program to a reduction of formula 
    allocation or other sanctions (24 CFR part 968, subpart C); under the 
    Comprehensive Improvement Assistance Program to disapproval of new 
    funding or other sanctions (24 CFR part 968, subpart B); or disapproval 
    of funding under the HOPE VI Program.
    
    
    Sec. 902.69  PHA right of petition and appeal.
    
        (a) Appeal of troubled designation and petition for removal. A PHA 
    may:
        (1) Appeal designation as a troubled agency (including designation 
    as troubled with respect to the modernization program);
        (2) Petition for removal of such designation; and
        (3) Appeal any refusal to remove such designation.
        (b) Appeal process. The appeal shall be submitted by a PHA to the 
    REAC within 30 days of a PHA's receipt of its score, and shall include 
    supporting documentation and justification of the reasons for the 
    appeal. An appeal submitted to the REAC without appropriate 
    documentation will not be considered and will be returned to the PHA.
        (c) Consideration of appeal by REAC. Upon receipt of an appeal from 
    a PHA, the REAC will convene a Board of Review (the Board) to evaluate 
    the appeal and its merits for the purpose of determining whether a 
    reassessment of the PHA is warranted. Board membership will be 
    comprised of a representative from REAC, the Office of Public and 
    Indian Housing, and such other office or representative as the 
    Secretary may designate (excluding, however, representation from the 
    Troubled Agency Recovery Center). For purposes of reassessment, the 
    REAC will schedule a reinspection and/or acquire audit services, as 
    determined by the Board, and a new score will be issued, if 
    appropriate.
        (d) Final appeal decisions. HUD will make final decisions of 
    appeals within 30 days of receipt of an appeal, and may extend this 
    period an additional 30 days if further inquiry is necessary. Failure 
    by a PHA to submit requested information within the 30-day period or 
    any additional period granted by HUD is grounds for denial of an 
    appeal.
    
    Subpart G--PHAS Incentives and Remedies
    
    
    Sec. 902.71  Incentives for high performers.
    
        (a) Incentives for high-performer PHAs. A PHA that is designated a 
    high performer will be eligible for the following incentives:
        (1) Relief from specific HUD requirements. A PHA that is designated 
    high performer will be relieved of specific HUD requirements (for 
    example, fewer reviews and less monitoring), effective upon 
    notification of high performer designation.
        (2) Public recognition. High-performer PHAs and RMCs that receive a 
    score of at least 60 percent of the points available under each of the 
    four PHAS Indicators and achieves an overall PHAS score of 90, will 
    receive a Certificate of Commendation from HUD as well as special 
    public recognition, as provided by the HUB/Program Center.
        (3) Bonus points in funding competitions. A high-performer PHA will 
    be eligible for bonus points in HUD's funding competitions, where such 
    bonus points are not restricted by statute or regulation governing the 
    funding program.
        (b) Compliance with applicable Federal laws and regulations. Relief 
    from any standard procedural requirement that may be provided under 
    this section, does not mean that a PHA is relieved from compliance with 
    the provisions of Federal law and regulations or other handbook 
    requirements. For example, although a high performer or standard 
    performer may be relieved of requirements for prior HUD approval for 
    certain types of contracts for services, the PHA must still comply with 
    all other Federal and State requirements that remain in effect, such as 
    those for competitive bidding or competitive negotiation (see 24 CFR 
    85.36).
        (c) Audits and reviews not relieved by designation. A PHA 
    designated as a high performer or standard performer remains subject 
    to:
        (1) Regular independent auditor (IA) audits.
        (2) Office of Inspector General (OIG) audits or investigations will 
    continue to be conducted as circumstances may warrant.
    
    
    Sec. 902.73  Referral to an Area HUB/Program Center.
    
        (a) Standard performers will be referred to the HUB/Program Center 
    for appropriate action. A standard performer that receives a total 
    score of less than 70 percent but not less than 60 percent shall be 
    required to submit an Improvement Plan to eliminate deficiencies in the 
    PHA's performance. A standard performer that receives a score of not 
    less than 70 percent may be required, at the discretion of the 
    appropriate area HUB/Program Center,
    
    [[Page 46624]]
    
    to submit an Improvement Plan to address specific deficiencies.
        (b) Submission of an Improvement Plan. (1) Within 30 days after a 
    PHAS score is issued, a standard performer with a score less than 70 
    percent is required to submit an Improvement Plan, which includes the 
    information stated in paragraph (d) of this section and determined 
    acceptable by the HUB/Program Center, for each indicator and/or 
    component identified as deficient as well as other performance and/or 
    compliance deficiencies as may be identified as a result of an on-site 
    review of the PHA's operations. An RMC that is required to submit an 
    Improvement Plan must develop the plan in consultation with its PHA and 
    submit the Plan to the HUB/Program Center through its PHA.
        (2) The HUB/Program Center may require, on a risk management basis, 
    a standard performer with a score of not less than 70 percent to submit 
    within 30 days after receipt of its PHAS score an Improvement Plan, 
    which includes the information stated in paragraph (d) of this section, 
    for each indicator and/or component of a PHAS indicator identified as 
    deficient.
        (c) Correction of deficiencies. (1) Time period for correction. 
    After a PHA's receipt of its PHAS score and designation as a standard 
    performer or, in the case of an RMC, notification of its score from a 
    PHA, a PHA or RMC shall correct any deficiency indicated in its 
    assessment within 90 days, or within such period as provided in the HUD 
    approved Improvement Plan if an Improvement Plan is required.
        (2) Notification and report to HUB/Program Center. A PHA shall 
    notify the HUB/Program Center of its action to correct a deficiency. A 
    PHA shall also forward to the HUB/Program Center an RMC's report of its 
    action to correct a deficiency.
        (d) Improvement Plan. An Improvement Plan shall:
        (1) Identify baseline data, which should be raw data but may be the 
    PHA's score under each individual PHAS indicator and/or component that 
    was identified as a deficiency;
        (2) Describe the procedures that will be followed to correct each 
    deficiency;
        (3) Provide a timetable for the correction of each deficiency; and
        (4) Provide for or facilitate technical assistance to the PHA.
        (e) Determination of acceptability of Improvement Plan (1) The HUB/
    Program Center will approve or deny a PHA's (or RMC's Improvement Plan 
    submitted to the HUB/Program Center through the RMC's PHA), and notify 
    the PHA of its decision. A PHA that submits an RMC's Improvement Plan 
    must notify the RMC in writing, immediately upon receipt of the HUB/
    Program Center notification, of the HUB/Program Center approval or 
    denial of the RMC's Improvement Plan.
        (2) An Improvement Plan that is not approved will be returned to 
    the PHA with recommendations from the HUB/Program Center for revising 
    the Improvement Plan to obtain approval.
        (f) Submission of revised Improvement Plan. A revised Improvement 
    Plan shall be resubmitted by the PHA within 30 calendar days of its 
    receipt of the HUB/Program Center recommendations.
        (g) Failure to submit acceptable Improvement Plan. If a PHA fails 
    to submit an acceptable Improvement Plan, or to correct deficiencies 
    within the time specified in an Improvement Plan or such extensions as 
    may be granted by HUD, the HUB/Program Center will notify the PHA of 
    its noncompliance. The PHA (or the RMC through the PHA) will provide 
    the HUB/Program Center its reasons for lack of progress in submitting 
    or carrying out the Improvement Plan within 30 calendar days of its 
    receipt of the noncompliance notification. HUD will advise the PHA as 
    to the acceptability of its reasons for lack of progress and, if 
    unacceptable, will notify the PHA that it will be referred to the TARC 
    for remedial actions or such actions as the TARC may determine 
    appropriate in accordance with the provisions of the ACC, this part and 
    other HUD regulations. If the TARC determines that it is appropriate to 
    refer the PHA to the Enforcement Center, it will only do so after the 
    PHA has had 1 year since the issuance of the PHAS score (or, in the 
    case of an RMC, notification of its score from a PHA) to correct its 
    deficiencies.
    
    
    Sec. 902.75  Referral to a TARC.
    
        Upon designation of a PHA as troubled, in accordance with the 
    requirements of section 6(j)(2)(B) of the 1937 Act and in accordance 
    with this part, the REAC shall refer each troubled PHA to the PHA's 
    area TARC for remedial action. The actions to be taken by the TARC and 
    the PHA shall be as follows:
        (a) Recovery plan and MOA. Within 30 days of notification of the 
    designation of a troubled PHA within its area, the appropriate TARC 
    will deploy an on-site team to develop a Recovery Plan. The Recovery 
    Plan shall include recommendations for improvements to correct or 
    eliminate deficiencies that resulted in a failing PHAS score and 
    designation as troubled. The Recovery Plan will incorporate a 
    memorandum of agreement (MOA) as described in paragraph (c) of this 
    section.
        (b) PHA review of recovery plan and MOA. The PHA will have 10 days 
    to review the recovery plan and the MOA. During this 10-day period, the 
    PHA shall resolve any claimed discrepancies in the plan with its area 
    TARC, and discuss any recommended changes and target dates for 
    improvement to be incorporated in the final MOA. Unless the time period 
    is extended by the TARC, the MOA is to be executed 15 days following 
    issuance of the preliminary MOA.
        (c) Memorandum of agreement (MOA). The final MOA is a binding 
    contractual agreement between HUD and a PHA. The scope of the MOA may 
    vary depending upon the extent of the problems present in the PHA, but 
    shall include:
        (1) Baseline data, which should be raw data but may be the PHA's 
    score in each of the PHAS indicators or components identified as a 
    deficiency;
        (2) Annual and quarterly performance targets, which may be the 
    attainment of a higher score within an indicator that is a problem, or 
    the description of a goal to be achieved;
        (3) Strategies to be used by the PHA in achieving the performance 
    targets within the time period of the MOA;
        (4) Technical assistance to the PHA provided or facilitated by HUD, 
    for example, the training of PHA employees in specific management areas 
    or assistance in the resolution of outstanding HUD monitoring findings;
        (5) The PHA's commitment to take all actions within its control to 
    achieve the targets;
        (6) Incentives for meeting such targets, such as the removal of 
    troubled or mod-troubled designation and Departmental recognition for 
    the most improved PHAs;
        (7) The consequences of failing to meet the targets, including, but 
    not limited to, such sanctions as the imposition of budget and 
    management controls by the TARC, declaration of substantial default and 
    subsequent actions, including referral to the Enforcement Center for 
    judicial appointment of a receiver, limited denial of participation, 
    suspension, debarment, or other actions deemed appropriate by the 
    Enforcement Center; and
        (8) A description of the involvement of local public and private 
    entities, including PHA resident leaders, in carrying out the agreement 
    and rectifying the PHA's problems. A PHA shall have primary 
    responsibility for obtaining active local public and private entity 
    participation, including the
    
    [[Page 46625]]
    
    involvement of public housing resident leaders, in assisting PHA 
    improvement efforts. Local public and private entity participation 
    should be premised upon the participant's knowledge of the PHA, ability 
    to contribute technical expertise with regard to the PHA's specific 
    problem areas and authority to make preliminary/tentative commitments 
    of support, financial or otherwise.
        (d) Maximum recovery period. Unless extended by the TARC and 
    documented in the MOA, the maximum recovery period for a troubled PHA 
    is the first full fiscal year following execution of the MOA.
        (e) Parties to the MOA. An MOA shall be executed by:
        (1) The PHA Board Chairperson and accompanied by a Board 
    resolution, or a receiver (pursuant to a court ordered receivership 
    agreement, if applicable) or other AME acting in lieu of the PHA Board;
        (2) The PHA Executive Director, or a designated receiver (pursuant 
    to a court ordered receivership agreement, if applicable) or other AME-
    designated Chief Executive Officer;
        (3) The Director of the area TARC; and
        (4) The appointing authorities of the Board of Commissioners, 
    unless exempted by the HUD/Program Center.
        (f) Involvement of resident leadership in the MOA. HUD encourages 
    the inclusion of the resident leadership in the execution of the MOA.
        (g) Failure to execute MOA or make substantial improvement under 
    MOA. (1) If a troubled PHA does not execute an MOA within the period 
    provided in paragraph (b) of this section, or the TARC determines that 
    the PHA does not show a substantial improvement toward a passing PHAS 
    score following the issuance of the failing PHAS score by the REAC, the 
    TARC shall refer the PHA to the Enforcement Center, which shall 
    initiate proceedings for judicial appointment of a receiver, and other 
    sanctions as may be appropriate. For purposes of this paragraph (g), 
    substantial improvement is defined as 50 percent of the points needed 
    to achieve a passing PHAS score as determined by the REAC. The maximum 
    period of time for remaining in troubled status before being referred 
    to the Enforcement Center is 2 years.
        (2) The following example illustrates the provisions of paragraph 
    (g)(1) of this section:
    
        Example: A PHA receives a score of 50; 60 is a passing score. 
    The PHA is referred to the TARC. Within 1 year after the score is 
    issued to the PHA, the PHA must achieve a 5-point increase to 
    continue recovery efforts in the TARC. If the PHA fails to achieve 
    the 5-point increase, the PHA will be referred to the Enforcement 
    Center. The maximum period of time for remaining in troubled status 
    before being referred to the Enforcement Center is 2 years.
    
        (h) To the extent feasible, while a PHA is under a referral to a 
    TARC, all services to residents will continue uninterrupted.
    
    
    Sec. 902.77  Referral to the Enforcement Center.
    
        (a) Failure of a troubled PHA to execute or meet the requirements 
    of a memorandum of agreement in accordance with Sec. 902.75 constitutes 
    a substantial default in accordance with Sec. 902.79 and shall result 
    in referral to the Enforcement Center. The Enforcement Center is 
    officially responsible for recommending to the Assistant Secretary for 
    Public and Indian Housing that a troubled performer PHA be declared in 
    substantial default. The Enforcement Center shall initiate the judicial 
    appointment of a receiver or the interventions provided in Sec. 902.83; 
    and may initiate limited denial of participation, suspension, 
    debarment, the imposition of other sanctions available to the 
    Enforcement Center including referral to the appropriate Federal 
    government agencies or offices for the imposition of civil or criminal 
    sanctions.
        (b) To the extent feasible, while a PHA is under a referral to the 
    Enforcement Center, all services to residents will continue 
    uninterrupted.
    
    
    Sec. 902.79  Substantial default.
    
        (a) Events or conditions that constitute substantial default. The 
    following events or conditions shall constitute substantial default.
        (1) HUD may determine that events have occurred or that conditions 
    exist that constitute a substantial default if a PHA is determined to 
    be in violation of Federal statutes, including but not limited to, the 
    1937 Act, or in violation of regulations implementing such statutory 
    requirements, whether or not such violations would constitute a 
    substantial breach or default under provisions of the relevant ACC.
        (2) HUD may determine that a PHA's failure to satisfy the terms of 
    a memorandum of agreement entered into in accordance with Sec. 902.75, 
    or to make reasonable progress to execute or meet requirements included 
    in a memorandum of agreement, are events or conditions that constitute 
    a substantial default.
        (3) HUD shall determine that a PHA that has been designated as 
    troubled and does not show substantial improvement, as defined in 
    Sec. 902.75(g), in its PHAS score in 1 year following issuance of the 
    failed score is in substantial default.
        (4) HUD may declare a substantial breach or default under the ACC, 
    in accordance with its terms and conditions.
        (5) HUD may determine that the events or conditions constituting a 
    substantial default are limited to a portion of a PHA's public housing 
    operations, designated either by program, by operational area, or by 
    development(s).
        (b) Notification of substantial default and response. If 
    information from an annual assessment or audit, or any other credible 
    source (including but not limited to the Office of Fair Housing 
    Enforcement, the Office of the Inspector General, a judicial referral 
    or a referral from a mayor or other official) indicates that there may 
    exist events or conditions constituting a substantial breach or 
    default, HUD shall advise a PHA of such information. HUD is authorized 
    to protect the confidentiality of the source(s) of such information in 
    appropriate cases. Before taking further action, except in cases of 
    apparent fraud or criminality, and/or in cases where emergency 
    conditions exist posing an imminent threat to the life, health, or 
    safety of residents, HUD shall afford the PHA a timely opportunity to 
    initiate corrective action, including the remedies and procedures 
    available to PHAs designated as troubled PHAs, or to demonstrate that 
    the information is incorrect.
        (1) Form of notification. Upon a determination or finding that 
    events have occurred or that conditions exist that constitute a 
    substantial default, the Assistant Secretary shall provide written 
    notification of such determination or finding to the affected PHA. 
    Written notification shall be transmitted to the Executive Director, 
    the Chairperson of the Board, and the appointing authority(ies) of the 
    Board, and shall include, but is not limited to:
        (i) Identification of the specific covenants, conditions, and/or 
    agreements under which the PHA is determined to be in noncompliance;
        (ii) Identification of the specific events, occurrences, or 
    conditions that constitute the determined noncompliance;
        (iii) Citation of the communications and opportunities to effect 
    remedies afforded pursuant to paragraph (a) of this section;
        (iv) Notification to the PHA of a specific time period, to be not 
    less than 10 calendar days, except in cases of apparent fraud or other 
    criminal behavior, and/or under emergency conditions as described in 
    paragraph (a)
    
    [[Page 46626]]
    
    of this section, nor more than 30 calendar days, during which the PHA 
    shall be required to demonstrate that the determination or finding is 
    not substantively accurate; and
        (v) Notification to the PHA that, absent a satisfactory response in 
    accordance with paragraph (b) of this section, HUD will refer the PHA 
    to the Enforcement Center, using any or all of the interventions 
    specified in Sec. 902.83, and determined to be appropriate to remedy 
    the noncompliance, citing Sec. 902.83, and any additional authority for 
    such action.
        (2) Receipt of notification. Upon receipt of the notification 
    described in paragraph (b)(1) of this section, the PHA must 
    demonstrate, within the time period permitted in the notification, 
    factual error in HUD's description of events, occurrences, or 
    conditions, or show that the events, occurrences, or conditions do not 
    constitute noncompliance with the statute, regulation, or covenants or 
    conditions to which the PHA is cited in the notification.
        (3) Waiver of notification. A PHA may waive, in writing, receipt of 
    explicit notice from HUD as to a finding of substantial default, and 
    voluntarily consent to a determination of substantial default. The PHA 
    must concur on the existence of substantial default conditions which 
    can be remedied by technical assistance, and the PHA shall provide HUD 
    with written assurances that all deficiencies will be addressed by the 
    PHA. HUD will then immediately proceed with interventions as provided 
    in Sec. 902.83.
        (4) Emergency situations. In any situation determined to be an 
    emergency, or in any case where the events or conditions precipitating 
    the intervention are determined to be the result of criminal or 
    fraudulent activity, the Secretary or the Secretary's designee is 
    authorized to intercede to protect the residents' and HUD's interests 
    by causing the proposed interventions to be implemented without further 
    appeals or delays.
    
    
    Sec. 902.83  Interventions.
    
        (a) Interventions under this part (including an assumption of 
    operating responsibilities) may be limited to one or more of a PHA's 
    specific operational areas (e.g., maintenance, modernization, 
    occupancy, or financial management) or to a single development or a 
    group of developments. Under this limited intervention procedure, HUD 
    could select, or participate in the selection of, an AME to assume 
    management responsibility for a specific development, a group of 
    developments in a geographical area, or a specific operational area, 
    while permitting the PHA to retain responsibility for all programs, 
    operational areas, and developments not so designated.
        (b) Upon determining that a substantial default exists under this 
    part, HUD may initiate any interventions deemed necessary to maintain 
    decent, safe, and sanitary dwellings for residents. Such intervention 
    may include:
        (1) Providing technical assistance for existing PHA management 
    staff;
        (2) Selecting or participating in the selection of an AME to 
    provide technical assistance or other services up to and including 
    contract management of all or any part of the public housing 
    developments administered by a PHA;
        (3) Assuming possession and operational responsibility for all or 
    any part of the public housing administered by a PHA;
        (4) Entering into agreements, arrangements, and/or contracts for or 
    on behalf of a PHA, or acting as the PHA, and expending or authorizing 
    the expenditure of PHA funds, irrespective of the source of such funds, 
    to remedy the events or conditions constituting the substantial 
    default;
        (5) The provision of intervention and assistance necessary to 
    remedy emergency conditions;
        (6) After the solicitation of competitive proposals, select an 
    administrative receiver to manage and operate all or part of the PHA's 
    housing; and
        (7) Petition for the appointment of a receiver to any District 
    Court of the United States or any court of the State in which real 
    property of the PHA is located.
        (c) The receiver is to conduct the affairs of the PHA in a manner 
    consistent with statutory, regulatory, and contractual obligations of 
    the PHA and in accordance with such additional terms and conditions 
    that the court may provide.
        (d) The appointment of a receiver pursuant to this section may be 
    terminated upon the petition to the court by the PHA, the receiver, or 
    HUD, and upon a finding by the court that the circumstances or 
    conditions that constituted substantial default by the PHA no longer 
    exist and that the operations of the PHA will be conducted in 
    accordance with applicable statutes and regulations, and contractual 
    covenants and conditions to which the PHA and its public housing 
    programs are subject.
        (e) HUD may take the actions described in this part sequentially or 
    simultaneously in any combination.
    
    
    Sec. 902.85  Resident petitions for remedial action.
    
        The total number of residents that petition HUD to take remedial 
    action pursuant to sections 6(j)(3)(A)(i) through (iv) of the 1937 Act 
    must equal at least 20 percent of the residents, or the petition must 
    be from an organization or organizations of residents whose membership 
    must equal at least 20 percent of the PHA's residents.
    
    Appendix A to Part 902--Areas and Items to be Inspected
    
    AREA: Site
    
    Items:
    
    Fencing and Retaining Walls
    Grounds
    Lighting
    Mail Boxes/Project Signs
    Market Appeal
    Parking Lots/Driveways
    Play Areas and Equipment
    Refuse Disposal
    Roads
    Storm Drainage
    Walkways
    
    AREA: Building Exterior
    
    Items:
    
    Doors
    Fire Escapes
    Foundations
    Lighting
    Roofs
    Walls
    Windows
    
    AREA: Building Systems
    
    Items:
    
    Domestic Water
    Electrical System
    Elevators
    Emergency Power
    Fire Protection
    HVAC
    Sanitary System
    
    AREA: Dwelling Unit
    
    Items:
    
    Bathroom
    Cell-for-Aid
    Ceiling
    Doors
    Electrical System
    Floors
    Hot Water Heater
    HVAC System
    Kitchen
    Lighting
    Outlets/Switches
    Patio/Porch/Balcony
    Smoke Detector
    Stairs
    Walls
    Windows
    
    AREA: Common Areas
    
    Items:
    
    Basement/Garage/Carport
    Closets/Utility/Mechanical
    Community Room
    Day Care
    
    [[Page 46627]]
    
    Halls/Corridors/Stairs
    Kitchen
    Laundry Room
    Lobby
    Office
    Other Community Spaces
    Patio/Porch/Balcony
    Pools and Related Structures
    Restroom
    Storage
    Trash Collection Areas
    
    AREA: Health and Safety
    
    Items:
    
    Air Quality
    Electrical Hazards
    Elevator
    Emergency/Fire Exits
    Fire Escapes
    Flammable Materials
    Garbage and Debris
    Ground Fault Interrupters
    Handrails
    Hazards
    Hot Water Heater
    Infestation
    Lead Paint
    Pools and Related Structures
    Smoke Detectors
    
        Dated: August 27, 1998.
    Deborah Vincent,
    General Deputy Assistant Secretary for Public and Indian Housing.
    [FR Doc. 98-23565 Filed 8-31-98; 8:45 am]
    BILLING CODE 4210-33-P
    
    
    

Document Information

Effective Date:
10/1/1998
Published:
09/01/1998
Department:
Housing and Urban Development Department
Entry Type:
Rule
Action:
Final rule.
Document Number:
98-23565
Dates:
October 1, 1998.
Pages:
46596-46627 (32 pages)
Docket Numbers:
Docket No. FR-4313-F-03
RINs:
2577-AB81: Public Housing Assessment System (FR-4313)
RIN Links:
https://www.federalregister.gov/regulations/2577-AB81/public-housing-assessment-system-fr-4313-
PDF File:
98-23565.pdf
CFR: (34)
24 CFR 85.36)
24 CFR 902.43(a)(5)
24 CFR 902.75(g)
24 CFR 901.1
24 CFR 902.1
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