97-23944. Computer Reservations System (CRS) Regulations  

  • [Federal Register Volume 62, Number 175 (Wednesday, September 10, 1997)]
    [Proposed Rules]
    [Pages 47606-47611]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 97-23944]
    
    
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    DEPARTMENT OF TRANSPORTATION
    
    Office of the Secretary
    
    14 CFR Part 255
    
    [Docket No. OST-97-2881; Notice No. 97-9]
    RIN 2105-AC65
    
    
    Computer Reservations System (CRS) Regulations
    
    AGENCY: Office of the Secretary, Transportation
    
    ACTION: Advance notice of proposed rulemaking
    
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    SUMMARY: The Department is initiating this rulemaking to determine 
    whether it should continue or modify its existing rules governing 
    airline computer reservations systems (CRSs). Unless extended by the 
    Department, the existing rules (14 CFR part 255) will expire on 
    December 31, 1997. It is the Department's preliminary position that the 
    rules should be continued, probably with revisions.
    
    DATES: Comments must be submitted on or before November 10, 1997. Reply 
    comments must be submitted on or before December 9, 1997.
    
    ADDRESSES: Comments must be filed in Room PL-401, Docket 49812, U.S. 
    Department of Transportation, 400 7th St. S.W., Washington , D.C. 
    20590. Late filed comments will be considered to the extent possible. 
    To facilitate consideration of comments, each commenter should file six 
    copies of its comments.
    
    FOR FURTHER INFORMATION CONTACT: Thomas Ray, Office of the General 
    Counsel, 400 Seventh St. SW., Washington, DC 20590, (202) 366-4731.
    
    SUPPLEMENTARY INFORMATION: The Department adopted its rules governing 
    CRS operations--14 C.F.R. part 255--because CRSs had become essential 
    for
    
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    the marketing of airline services for almost all airlines operating in 
    this country. We found that the rules were necessary to ensure that the 
    owners of the systems--all of which were airlines or airline 
    affiliates--did not use them to unreasonably prejudice the competitive 
    position of other airlines or to provide misleading or inaccurate 
    information to travel agents and their customers. Our rules include a 
    sunset date, December 31, 1997, so they will expire unless we readopt 
    them after examining whether they are still necessary. We are beginning 
    this proceeding to determine whether we should readopt the rules and, 
    if so, with what modifications.
    
    The CRS Business
    
        A CRS consists of a periodically-updated central database that 
    contains information on the travel services sold through the system. 
    Subscribers (mainly travel agents) access the CRS through computer 
    terminals, which are usually leased from the system. Consumers may also 
    access a CRS through an on-line computer service or the Internet.
        The most important service sold through a system is airline 
    transportation, but a system user can also obtain information and 
    conduct transactions for rental cars, hotels, and other travel 
    services.
        A CRS enables users to find out what airline seats and fares are 
    available, to book a seat, and to issue a ticket on each airline that 
    ``participates'' in the system, that is, that makes its services 
    saleable through the CRS. Airlines participating in a system pay a fee 
    whenever someone uses the system to make a booking on that airline 
    (most of the systems also charge fees for related transactions, such as 
    booking changes and cancellations). Other travel suppliers pay similar 
    types of fees. The systems also charge many travel agency subscribers 
    for using a CRS, although subscriber fees, unlike airline fees, are 
    disciplined by competition and typically have been relatively small 
    (and even offset by large bonuses for using a system). In the past each 
    airline owning a system also benefited when travel agencies used its 
    system, because those agencies made more bookings on that airline than 
    they would have made if they had used a system that was not affiliated 
    with that airline (this is the ``halo effect''). The size of the halo 
    effect has apparently shrunk in recent years, in large part because the 
    functionality offered by the systems for the owner airlines and other 
    participating airlines has become more equal.
        Four CRSs--each affiliated with one or more U.S. airlines--operate 
    in the United States. The largest system, Sabre, is primarily owned by 
    the parent corporation of American Airlines. Apollo, the second largest 
    system, is operated by Galileo International, whose airline owners are 
    United Air Lines, US Airways, Air Canada, and several European 
    airlines. Both Sabre and Galileo International have public 
    shareholders. Worldspan is owned by Delta Air Lines, Northwest 
    Airlines, Trans World Airlines, and Abacus, a group of Asian airlines. 
    The fourth system is Amadeus, a major European system primarily owned 
    by Lufthansa, Air France, Iberia, and Continental Air Lines; Amadeus 
    acquired System One, a system formerly controlled by an affiliate of 
    Continental.
        We found in our last major CRS rulemaking, completed in 1992, that 
    CRSs had become essential for the marketing of the services of 
    virtually all airlines. With the exception of Southwest Airlines and a 
    few other low-fare carriers, all U.S. airlines had found it essential 
    to distribute their services through each of the four CRSs operating in 
    the United States because of the importance of travel agencies in the 
    distribution of airline services and each travel agency's predominant 
    use of a single system. 57 FR 43780, 43783-43784 (September 22, 1992).
        In recent years seventy percent of all airline bookings in the 
    United States have been made by travel agencies, and travel agencies 
    rely almost entirely on CRSs to determine what airline services are 
    available and to make reservations for their customers. Travel agencies 
    rely so much on CRSs because of their efficiency. 57 FR at 43782. If 
    travel agency offices commonly used several CRSs, travel agents would 
    be able to obtain information and make bookings on a carrier even if 
    the carrier participated in only some of the four systems. Each travel 
    agency office, however, generally uses only one system for the great 
    majority of its bookings. 57 FR at 43783.
        An airline's ability to sell its services will be significantly 
    impaired if its services are not displayed and offered for sale in each 
    CRS used by a significant number of travel agents. If the airline does 
    not participate in one system, the travel agents using that system must 
    call the airline to obtain information and make bookings, which is 
    substantially less efficient than using a CRS. Travel agents are less 
    likely to book an airline when doing so is significantly more difficult 
    than booking another airline that does participate in the agents' CRS. 
    As a result, the non-participating airline will receive fewer bookings 
    than it would have obtained if it participated in the agents' system. 
    Because of the importance of marginal revenues in the airline industry, 
    a loss of a few bookings on each flight is likely to substantially 
    reduce the airline's profitability. 57 FR at 43783-43784.
        An airline can try to mitigate the loss of bookings caused by non-
    participation in a system by establishing a direct electronic link 
    between the travel agencies using that system and its own internal 
    reservations system, but doing so is expensive and potentially less 
    convenient for travel agents. An airline cannot create its own CRS, for 
    entry into the CRS business would be extremely costly and the airline 
    would have difficulty obtaining a significant market share. 57 FR at 
    43782-43784.
        Airlines could exert some competitive pressure on the systems if 
    they could encourage travel agencies to use one system instead of 
    another, but that has appeared to be impracticable.
        More recently, as explained below, airlines, travel agencies, and 
    some systems have created new booking services that are accessible 
    directly by consumers through the Internet. While the use of these 
    services is growing rapidly, consumers make relatively few bookings 
    through these services. Moreover, these services, except for the 
    websites offered by individual airlines, use a CRS as their booking 
    engine, so the growth in Internet bookings may not necessarily reduce 
    airline dependence on CRSs.
    
    History of the Department's Regulation of CRSs
    
        CRSs became essential for airline distribution in the early 1980s. 
    Each system's owner airline used its system to prejudice airline 
    competition and give consumers misleading or incomplete information in 
    order to obtain more bookings. These factors caused the agency formerly 
    responsible for the economic regulation of airlines, the Civil 
    Aeronautics Board (``the Board''), to adopt rules governing the 
    operations of airline-affiliated CRSs. 49 FR 32540 (August 15, 1984). 
    The Board based its CRS regulations primarily on its authority under 
    section 411 of the Federal Aviation Act, later recodified as 49 U.S.C. 
    41712, to prevent unfair methods of competition and unfair and 
    deceptive practices in air transportation and the marketing of airline 
    transportation. On review the Seventh Circuit upheld the Board's rules. 
    United Air Lines v. CAB, 766 F.2d 1107 (7th Cir. 1985).
        The Board's major rules required each system to make participation 
    available to all airlines on non-discriminatory terms, to offer at 
    least one unbiased display, and to make available to each
    
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    airline participant any marketing and booking data from bookings for 
    domestic travel that it chose to generate from its system. The Board's 
    rules also prohibited certain contract terms that restricted the travel 
    agencies' ability to choose between systems. For example, the Board 
    fixed the maximum term for travel agency contracts at five years.
        After the Board's sunset on December 31, 1984, we assumed the 
    Board's responsibilities for airline regulation, including its 
    regulation of CRSs.
        The Board included a sunset date of December 31, 1990, in its rules 
    to ensure that we would reexamine the need for the rules and the rules' 
    effects. We initially conducted a study of the rules and the CRS 
    business as part of the Secretary's study of domestic airline 
    competition. Secretary's Task Force on Competition in the U.S. Domestic 
    Airline Industry, Airline Marketing Practices: Travel Agencies, 
    Frequent-Flyer Programs, and Computer Reservation Systems (February 
    1990).
        We then conducted a rulemaking proceeding to reexamine the rules. 
    54 FR 38870 (September 21, 1989) (advance notice of proposed 
    rulemaking); 56 FR 12586 (March 26, 1991) (notice of proposed 
    rulemaking); and 57 FR 43780 (September 22, 1992) (the final rule). 
    While we were completing our rulemaking, we extended the expiration 
    date of the Board's rules so that they remained in effect until we 
    adopted revised rules. 55 FR 53149 (December 27, 1990); 56 FR 60915 
    (November 29, 1991); 57 FR 22643 (May 29, 1992).
        In finding that CRS rules remained necessary to promote airline 
    competition, we determined that market forces still did not discipline 
    the price or level of service offered participating airlines by the 
    systems, that CRS owners would still use their control of the systems 
    to prejudice airline competition if there were no rules, and that 
    systems could still bias their displays of airline services if there 
    were no rules requiring unbiased displays. 57 FR at 43783-43787.
        We therefore maintained the Board's rules, which we strengthened in 
    some respects. In determining which rules to adopt, we attempted to 
    adopt rules that would promote competition in the CRS business and 
    thereby make detailed regulation less necessary. In particular, we 
    adopted rules (i) giving travel agencies the right to use third-party 
    equipment and software in conjunction with a CRS (each vendor generally 
    had required its subscribers to lease equipment from itself and limited 
    their ability to use programs produced by independent firms), and (ii) 
    giving agencies the right to use their CRS terminals (unless owned by 
    the vendor) to access other CRSs and sources of airline information. 
    Sections 255.9. We adopted these rules because vendors had barred 
    travel agencies from using their terminals to access any other system 
    or database, a restriction which discouraged agencies from using 
    multiple systems. We hoped that the rules would make it likely that 
    travel agencies would begin using multiple systems and databases, which 
    would give airlines alternate electronic methods for providing travel 
    agencies with information and booking capabilities and thereby create 
    some competition for the systems. 57 FR at 43797. We similarly 
    prohibited certain types of travel agency contracts that unreasonably 
    limited an agency's ability to use more than one system. Section 255.8.
        We also adopted rules (i) requiring each airline with a significant 
    CRS ownership interest to participate in each other system at a level 
    equal to its level of participation in its own system, if the other 
    system's participation terms were commercially reasonable, (ii) 
    requiring systems to offer participating airlines functionality that 
    was more comparable to that offered owner airlines, and (iii) requiring 
    systems to make marketing and booking data derived from bookings for 
    international travel available to participating airlines. Sections 
    255.5, 255.7, and 255.10.
        However, our rules did not address all of the complaints made by 
    non-vendor carriers, the smaller CRSs, and the travel agencies. Some of 
    the complaints were not valid. Others were valid, but neither we nor 
    the commenters could devise workable and cost-effective rules that 
    would solve the problems. For example, we adopted no rule limiting the 
    level of booking fees, even though we found that they were not 
    disciplined by competition, because each of the parties' suggested 
    rules on limiting booking fee levels had serious flaws. 57 FR at 43816-
    43817.
        To ensure that we would reexamine the need for our rules and their 
    effectiveness, we included a sunset date, December 31, 1997, in our 
    rules. 14 C.F.R. 255.12; 57 FR at 43829-43830 (September 22, 1992). If 
    we do not readopt the rules or extend their expiration date, the rules 
    will end on that date.
        Our staff has begun a study of the CRS business and airline 
    marketing practices. See Order 94-9-35 (September 26, 1994).
    
    Industry Developments
    
        There have been changes in the CRS business and airline marketing 
    practices since our last major CRS rulemaking. We are examining those 
    developments in our study, and we will take our study's findings into 
    consideration in this rulemaking.
        One important development is the creation of booking sites on the 
    Internet for use by consumers. A number of airlines have created 
    websites, as have many travel agencies and some CRSs. Although several 
    on-line computer services have been offering electronic booking 
    capabilities to consumers for some time, the Internet sites have 
    created new avenues for direct bookings by consumers. Moreover, several 
    of the airline websites offer consumers discount fares that are not 
    available through other distribution channels. Some industry experts 
    believe that the Internet will in time significantly reduce the 
    importance of CRSs.
        Another development--electronic ticketing--has made direct bookings 
    by consumers more attractive and economical for both travellers and 
    airlines. Travellers using electronic tickets no longer need paper 
    tickets. Before the development of electronic ticketing, travellers 
    making bookings electronically still needed to obtain a ticket either 
    by mail or in person from a travel agent, an airline sales office, or 
    the check-in counter at the airport. The need to obtain a paper ticket 
    limited the efficiency advantages for consumers--and airlines--of 
    making bookings electronically.
        In addition, several new low-cost airlines began operations without 
    participating in any CRS. Those airlines believed that avoiding CRS 
    participation--and the payment of booking fees--would help lower their 
    distribution costs and thereby improve their ability to offer fares 
    lower than those offered by the more established airlines, which relied 
    on travel agencies and CRSs for distributing their services. The low-
    cost airlines' strategy of avoiding CRS participation initially 
    suggested that airlines might be able to develop alternative 
    distribution methods that might discipline the prices and quality of 
    service offered by the systems. However, this may not occur. Some of 
    these low-cost airlines--Western Pacific and ValuJet, for example--have 
    announced plans to make their services available through CRSs, and 
    other low-cost airlines--Reno and Frontier, for example--have always 
    relied on CRS participation in their marketing.
    
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    Regulatory Developments Since Our Adoption of Revised Rules
    
        In view of the continuing changes in the CRS business and airline 
    marketing practices and of requests by some airline and travel agency 
    firms for further revisions in our rules, we began a study of CRSs and 
    airline marketing. Order 94-9-35 (September 26, 1994). We intend to 
    complete the study later this year and to use it as a basis for our 
    analysis of the issues in this proceeding. We will place a copy of the 
    study in the docket for this rulemaking when we publish it.
        We have begun two rulemakings on specific CRS issues. We have 
    proposed a rule prohibiting each system from imposing contract terms on 
    participating airlines that require an airline to participate in a 
    system at at least as high a level as the airline participates in any 
    other system. We tentatively concluded that such ``parity'' clauses 
    unreasonably reduce competition in the CRS and airline industries. We 
    asked, however, whether we should allow a system to enforce such a 
    clause against an airline that owns or markets a competing system. 61 
    FR 42197 (August 14, 1996).
        We also proposed revisions to our rules on CRS displays to promote 
    airline competition and ensure that travel agents and their customers 
    can obtain a reasonable display of airline services. Our proposals 
    would require each system to offer at least one display without an on-
    line preference, require every display to be based on criteria 
    rationally related to consumer preferences, and bar systems from 
    creating displays that neither use elapsed time as a significant factor 
    in selecting flights from the database nor give single-plane flights a 
    preference over connecting flights in ranking flights. 61 FR 42208 
    (August 14, 1996).
        We have been analyzing the comments filed in response to these two 
    notices of proposed rulemaking and intend to issue a final decision 
    soon in those two rulemakings.
        In addition, pending before us is an enforcement proceeding 
    resulting from a third-party complaint filed by Northwest against 
    American and Sabre Travel Information Network. Docket OST-95-430. The 
    case involves American's distribution to Sabre travel agencies of a 
    program developed by Sabre that causes American flights to be given a 
    preferential display position. Northwest and our enforcement office 
    argue that American's distribution of this program violates our CRS 
    rules and 49 U.S.C. 41712 and have asked us to reverse an 
    administrative law judge's decision that held that American's conduct 
    was lawful.
        We are aware that other CRS practices trouble many airlines and 
    travel agencies and some CRS firms. For example, a number of airlines 
    object to the continuing increases in booking fees and the airlines' 
    inability to exert any check on those increases. A related matter 
    concerns the dispute between some participating airlines and one or 
    more systems over the systems' imposition of booking fees on 
    transactions that participating airlines believe are of no benefit to 
    them. See, e.g., Travel Distribution Report (April 24, 1997), at 1. 
    Many travel agencies and some systems believe that the airline owners 
    of some systems unfairly tie an agency's access to attractive discount 
    fares offered by the airline to the agency's subscription to the 
    airline's CRS. The growth of Internet booking sites has led to requests 
    that we extend the coverage of at least some of our rules to such 
    booking sites. See, e.g., the comments filed by Amadeus in the parity 
    clause rulemaking docket, Docket OST-96-1145. In addition, American and 
    TWA have filed petitions for a rule prohibiting the multiple listing of 
    a single flight under different airline codes as a result of code-
    sharing agreements. Dockets 49620 and 49622.
    
    Request for Comments
    
        We are issuing this advance notice of proposed rulemaking to invite 
    comments on whether we should readopt the rules and, if so, with which 
    changes. Despite the developments in airline distribution and the CRS 
    business, we tentatively believe that each of the systems continues to 
    have market power over airline participants and that the terms of 
    airline participation are not affected by market forces. See, e.g., 61 
    FR at 42198. As in our last major CRS rulemaking, the principal 
    statutory authority for this rulemaking is 49 U.S.C. 41712, which 
    authorizes us to define and prohibit unfair methods of competition and 
    unfair and deceptive practices in air transportation and the marketing 
    of air transportation.
        We will examine whether the regulation of CRS operations remains 
    necessary. We also intend to review whether our rules have been 
    effective in promoting competition in the airline and CRS businesses 
    and in enabling consumers and their travel agents to obtain accurate 
    and complete information and, if not, why not and whether they can be 
    revised to make them effective.
        In determining which, if any, CRS rules should be adopted, we 
    intend to focus as much as possible on rule proposals that will 
    increase competitive market forces in the CRS industry rather than on 
    proposals for detailed regulation of CRS practices. We took this 
    approach in our last major CRS rulemaking. See, e.g., 57 FR at 43781.
        We ask the commenters to address the following issues:
        1. Should the rules be continued? If so, for how long? Should 
    another review be required and, if so, when? Commenters who recommend 
    that the rules should not be continued should address the consequences 
    of that recommendation on airlines, competition among the systems, 
    travel agencies, and the public.
        2. Have the rules been effective? Are the rules adequate and 
    appropriate in light of technological changes, changes in business 
    conditions in the airline and travel industries, and the rise of 
    Internet and on-line computer services that enable consumers to make 
    bookings?
        3. In those areas where commenters believe that the rules have not 
    been effective, should provisions be deleted or modified and, if 
    modified, how? Commenters should address how the rules have been 
    effective or ineffective in detail.
        4. Do the changes in ownership of the systems (all now have 
    multiple owners and at least one is owned in part by the public) 
    require changes in our approach to regulation or in individual rules? 
    Should we reexamine our jurisdictional and analytical bases for 
    regulating CRSs, which rely on the ownership of each system by one or 
    more airlines and airline affiliates? Do the decisions by some airline 
    owners to reduce their CRS ownership interests indicate that there is 
    less need for CRS regulation?
        5. Have the rules allowing travel agencies to use third-party 
    hardware and software and to use terminals not owned by a system to 
    access other travel databases had any impact? Should the rules be 
    changed to make it easier for travel agencies to use third-party 
    hardware and software and to access other databases? For example, 
    should the exception allowing vendors to restrict the use of vendor-
    owned equipment be eliminated? Do one or more dominant airlines 
    affiliated with a CRS use their market power in any regional airline 
    market to deter or block agencies from exercising their rights under 
    these rules? Do systems otherwise impose contract terms that 
    unreasonably deter agencies from acquiring their own equipment or 
    otherwise using multiple databases or systems?
        6. Does the mandatory participation rule (section 255.7) strengthen 
    or weaken competition in the airline and
    
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    CRS businesses? Should the rule be modified to create areas where 
    airlines with CRS ownership interests would have some ability to choose 
    which services to buy from other systems? Should the rule instead be 
    extended to cover airlines that market a system? Should the rule be 
    extended to include matters like access to corporate discount fares?
        7. In the parity clause rulemaking, Delta Air Lines has contended 
    that we should bar systems from requiring participation in the booking 
    services offered through Internet sites as a condition to participation 
    in the services offered travel agency subscribers. What impact would 
    Delta's proposal have on airline and CRS competition? Does the use of 
    CRSs as booking engines by many Internet websites raise other issues 
    that should be addressed in the rules?
        8. Do the systems' display algorithms injure airline competition 
    and, if so, how? If so, how could we prevent those injuries without 
    engaging in a detailed regulation of the systems' criteria for editing 
    and ranking their displays?
        9. Does our rule requiring each system to make available to 
    participating airlines all of the marketing and booking data generated 
    by the system from bookings (section 255.10) benefit airline 
    competition? Are system owners or other airlines using the data in ways 
    that may prejudice airline competition? If so, how should the rule be 
    changed?
        10. We adopted a rule that generally requires each system to make 
    available to participating airlines the same functionality used by its 
    owner airlines (section 255.5). Has this rule been effective? Are there 
    any remaining significant differences in functionality that affect 
    airline competition?
        11. Should we address the issues of booking fee levels and the 
    structure of booking fees? If so, is there a practicable method for 
    regulating the level of booking fees? Is there a way to bring market 
    forces to bear on the terms on which airlines participate in CRSs?
        12. Do the systems inappropriately charge airlines for agency 
    transactions that are unnecessary or valueless for airline 
    participants? Do the systems use subscriber contract terms, such as 
    productivity pricing, that may encourage unnecessary transactions by 
    some agencies and lead to increased booking fee costs for airline 
    participants? If such problems exist, should we adopt rules in this 
    area? Parties commenting on this issue should explain why airlines can 
    or cannot stop illegitimate or unnecessary travel agency transactions 
    by taking action against travel agencies that choose to conduct such 
    transactions.
        13. In the past we have reasoned that promoting the systems' 
    competition for subscribers should usually promote airline competition, 
    although increased competition for subscribers may lead to increased 
    CRS costs for participating airlines. Does such competition among the 
    systems benefit airline participants? Do systems use subscriber 
    contract terms that adversely affect competition in the CRS or airline 
    industries? If so, how could the rules be changed to eliminate such 
    adverse effects?
        14. Some industry participants have asserted that some of the major 
    airlines with CRS ownership interests coerce travel agencies at their 
    hubs into using their systems and thereby unreasonably limit 
    competition in both the CRS and airline industries. Are these 
    assertions true? If they are, are there any practicable rules that 
    could be adopted that would limit or eliminate such practices?
        15. The overseas marketing efforts of some CRSs have been 
    frustrated by discriminatory conduct by foreign airlines and other 
    travel suppliers that own or market a competing CRS in their home 
    countries. Section 255.11(b) of our rules already exempts a CRS from 
    complying with certain rule requirements in response to some types of 
    discriminatory conduct by a foreign CRS. Should our rules be revised to 
    strengthen a U.S. system's ability to take countermeasures against such 
    discrimination?
        We will, of course, consider all of the factual and legal issues 
    presented by the commenters that relate to our decision on whether to 
    readopt or revise the rules. We do not intend our list of questions to 
    foreclose commenters from raising other issues, and we will consider 
    all proposals suggested by the parties in this proceeding.
        We anticipate that some parties will urge us to extend the coverage 
    of at least some of our CRS rules to airline information and booking 
    services available to consumers through the Internet. If such requests 
    are made, the parties should discuss them in light of the differences 
    between the way CRSs and Internet services are typically used by 
    consumers. While consumers can directly use Internet sites, consumers 
    relying on travel agencies for information and advice do not see the 
    CRS displays used by the travel agent. Travel agencies hold themselves 
    out as unbiased sources of information, while many websites do not. In 
    finding a need for CRS regulation we have cited such factors as the 
    usual practice of travel agencies of using only one system, the 
    difficulties for travel agencies of switching systems or using more 
    than one system, and the time pressures on travel agents that tend to 
    cause them to book one of the first flights shown on a display, even if 
    flights displayed later may better suit the traveller's needs. 57 Fed. 
    Reg. at 43783, 43785-43786. These factors seem unlikely to be true for 
    consumer use of Internet booking sites. Parties who want us to regulate 
    Internet services, whether or not they exclude sites created by a 
    single airline, should explain why we should take such action, given 
    these differences. Parties who object to such proposals should also 
    address these differences and any other relevant differences between 
    CRSs and Internet booking sites.
        Similarly, parties arguing that our rules should either be cut back 
    or extended to Internet sites in order to equalize the competitive 
    burden should explain why the regulations governing CRSs used by travel 
    agencies place the systems at a competitive disadvantage compared to 
    booking services offered through the Internet.
        We plan to resolve the issues presented by our notices of proposed 
    rulemaking on parity clauses, Docket OST-96-1145, and on CRS displays, 
    Docket OST-96-1639, in those proceedings. We are aware, of course, that 
    the commenters on those proposals have asserted that we should adopt 
    additional rules that were not proposed in our notices of proposed 
    rulemaking, such as, for example, possible changes to the mandatory 
    participation rule. Those rule proposals should be raised in this 
    proceeding.
        In addition, any party that wishes to propose rules affecting the 
    display of code-sharing services is free to do so in this docket.
        Finally, we do not intend to consider in this proceeding air 
    transportation issues that are not closely related to CRS practices. 
    While our major goal in regulating CRS practices has been the promotion 
    of airline competition, we will not consider all airline competition 
    issues in this docket. As a result, we do not plan to focus in this 
    proceeding on such issues as the competitive effects of override 
    commissions or code-sharing, notwithstanding the potential importance 
    of those issues.
    
    Timetable for Proceeding
    
        As noted above, our current rules will expire on December 31, 1997, 
    if we do not extend them before that expiration date. Given the time 
    required for completing this rulemaking, including the need to give 
    parties an adequate opportunity to file comments and reply comments in 
    response to this notice and
    
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    to our future notice of proposed rulemaking, we will not be able to 
    complete this rulemaking by the current expiration date of our rules. 
    We therefore intend to issue a notice of proposed rulemaking to extend 
    the existing rules while we complete this rulemaking.
        We currently intend to complete our pending study of the CRS 
    business and airline marketing practices before we issue a notice of 
    proposed rulemaking in this proceeding. We note that we followed a 
    similar procedure in our last major CRS rulemaking.
    
    Regulatory Process Matters
    
    Regulatory Assessment
    
        Our CRS rules were a significant regulatory action under section 
    3(f) of Executive Order 12866 and were reviewed by the Office of 
    Management and Budget under that order. As required by section 6(a)(3) 
    of that Executive Order, we prepared an assessment of the rules' costs 
    and benefits. The rules were also significant under the regulatory 
    policies and procedures of the Department of Transportation, 44 FR 
    11034.
        At this point, we do not know whether we will propose new rules 
    that would have a substantial impact and would thus be considered 
    significant under the Executive Order.
        The comments submitted in response to this notice should address 
    the potential effects any changes would have on the economy, costs or 
    prices for consumers and the government, and adverse effects on 
    competition.
        We do not expect that this rulemaking will impose unfunded mandates 
    or requirements that will have any impact on the quality of the human 
    environment.
    
    Regulatory Flexibility Analysis
    
        The Regulatory Flexibility Act of 1980, 5 U.S.C. 601 et seq., was 
    enacted by Congress to ensure that small entities are not unnecessarily 
    and disproportionately burdened by government regulations. The act 
    requires agencies to review proposed regulations that may have a 
    significant economic impact on a substantial number of small entities. 
    For purposes of this rule, small entities include smaller U.S. and 
    foreign airlines and smaller travel agencies.
        Any rules adopted by us regulating CRS operations are likely to 
    affect the operations of many small entities, primarily travel 
    agencies, even though they would not be regulated directly if we 
    readopted the existing rules. When we publish a notice of proposed 
    rulemaking in this proceeding, we will include an initial regulatory 
    flexibility analysis as required by the Regulatory Flexibility Act.
        That act also requires each agency to periodically review rules 
    which have a significant economic impact upon a substantial number of 
    small entities. 5 U.S.C. 610. This rulemaking will constitute the 
    required review of our CRS rules.
    
    Paperwork Reduction Act
    
        The current rules contain no collection-of-information requirements 
    subject to the Paperwork Reduction Act, Public Law No. 96-511, 44 
    U.S.C. Chapter 35. See 57 F.R. at 43834.
    
    Federalism Implications
    
        This request for comments will have no substantial direct effects 
    on the States, on the relationship between the national government and 
    the States, or on the distribution of power and responsibilities among 
    the various levels of government. Therefore, in accordance with 
    Executive Order 12812, we have determined that it does not present 
    sufficient federalism implications to warrant preparation of a 
    Federalism Assessment.
    
    List of Subjects in 14 CFR Part 255
    
        Air carriers, Antitrust, Consumer protection, Reporting and 
    recordkeeping requirements, Travel agents.
    
        Issued in Washington, DC on August 28, 1997.
    Rodney E. Slater,
    Secretary of Transportation.
    [FR Doc. 97-23944 Filed 9-9-97; 8:45 am]
    BILLING CODE 4910-62-P
    
    
    

Document Information

Published:
09/10/1997
Department:
Transportation Department
Entry Type:
Proposed Rule
Action:
Advance notice of proposed rulemaking
Document Number:
97-23944
Dates:
Comments must be submitted on or before November 10, 1997. Reply comments must be submitted on or before December 9, 1997.
Pages:
47606-47611 (6 pages)
Docket Numbers:
Docket No. OST-97-2881, Notice No. 97-9
RINs:
2105-AC65: Computer Reservations System Regulations Comprehensive Review
RIN Links:
https://www.federalregister.gov/regulations/2105-AC65/computer-reservations-system-regulations-comprehensive-review
PDF File:
97-23944.pdf
CFR: (1)
14 CFR 255