98-22858. Release of Information From Department of Veterans Affairs Records  

  • [Federal Register Volume 63, Number 175 (Thursday, September 10, 1998)]
    [Proposed Rules]
    [Pages 48455-48464]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 98-22858]
    
    
    =======================================================================
    -----------------------------------------------------------------------
    
    DEPARTMENT OF VETERANS AFFAIRS
    
    38 CFR Parts 1 and 2
    
    RIN 2900-AH98
    
    
    Release of Information From Department of Veterans Affairs 
    Records
    
    AGENCY: Department of Veterans Affairs.
    
    ACTION: Proposed rule.
    
    -----------------------------------------------------------------------
    
    SUMMARY: This document proposes to amend Department of Veterans Affairs 
    (VA) regulations governing the confidentiality and release of VA 
    records subject to the Privacy Act, the Freedom of Information Act 
    (FOIA) (including the Electronic Freedom of Information Act Amendments 
    of 1996, and the veterans' records confidentiality statute. The 
    proposed rule sets forth a mechanism for the public to obtain 
    information from the VA. The proposed rule is intended to maximize 
    public availability of VA records to the extent permitted by law and 
    considerations such as personal privacy or law enforcement. Essentially 
    these provisions consist of restatements of statute, interpretations of 
    statute, interpretations of case law, interpretations of Executive 
    Orders, and clarification. The proposed amendments also would implement 
    the Electronic Freedom of Information Act Amendments of 1996, court 
    decisions and Executive Branch guidance issued since the regulations 
    were originally published.
        Further, this document proposes to delegate authority to the 
    Assistant General Counsel for Professional Staff Group IV for making 
    final Departmental decisions on appeals under the Freedom of 
    Information Act, the Privacy Act, and 38 U.S.C. 5701 and 5705. This 
    would simplify decision making by allowing the highest level individual 
    with direct responsibility for decision making to issue decisions.
    
    DATES: Comments must be received on or before November 9, 1998.
    
    ADDRESSES: Mail or hand deliver written comments to: Director, Office 
    of Regulations Management (02D), Department of Veterans Affairs, 810 
    Vermont Avenue, NW, Room 1154, Washington, D.C. 20420. Comments should 
    indicate that they are submitted in response to ``RIN 2900-AH98.'' All 
    written comments received will be available for public inspection at 
    the above address in the Office of Regulations Management, Room 1158, 
    between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday 
    (except holidays).
    
    FOR FURTHER INFORMATION CONTACT: Lorrie Johnson, Deputy Assistant 
    General Counsel (024A), Office of General Counsel, Department of 
    Veterans Affairs, 810 Vermont Avenue, NW, Washington, D.C. 20420, 
    telephone number (202) 273-6358, fax number (202) 273-6388.
    
    SUPPLEMENTARY INFORMATION: Current regulations promulgated pursuant to 
    section 5701 appear in 38 CFR 1.500 through 1.527; current regulations 
    promulgated pursuant to FOIA appear in Secs. 1.550 through 1.558; and 
    current regulations promulgated pursuant to the Privacy Act appear in 
    Secs. 1.575 through 1.584. These amendments consolidate regulations 
    governing the release of information pursuant to all three statutes 
    (Sec. 5701, FOIA and the Privacy Act) into one set of regulations, new 
    Secs. 1.500 through 1.512. The following current sections have been 
    rewritten to simplify and clarify: Secs. 1.500(b)-(d); Sec. 1.502; 
    Sec. 1.507; Secs. 1.511(a)-(f); Sec. 1.512; Sec. 1.513(a) and (b)(3); 
    Sec. 1.514 (in part); Sec. 1.519; Sec. 1.522; Sec. 1.524; Sec. 1.525; 
    Sec. 1.526; Sec. 1.527; Sec. 1.550; Sec. 1.552(a); Sec. 1.553; 
    Sec. 1.553a(a), (e) and (f); Sec. 1.554(b); Sec. 1.554a; Sec. 1.555; 
    Sec. 1.556 (in part); Sec. 1.557; Sec. 1.577(b)-(d), (f) and (g); 
    Sec. 1.579(a)-(c); and Sec. 1.580.
        Provisions that essentially restate statutory language have been 
    deleted: Secs. 1.500(a); Sec. 1.501; Sec. 1.503; Sec. 1.506(a); 
    Sec. 1.509; Sec. 1.510; Sec. 1.512(c)(2) and (e); Sec. 1.513 (in part); 
    Sec. 1.551(b) and (c); Sec. 1.552(c) and (d); Sec. 1.553a(b) and (c); 
    Sec. 1.554(a) and (c); Sec. 1.575(a) and (b); Sec. 1.576(a)-(g); 
    Sec. 1.577(a) and (e); and Sec. 1.579(d).
        These amendments implement new statutes (or amendments to 
    statutes), court decisions, and Executive Branch guidance, which have 
    been enacted or issued since the regulations were originally published. 
    The following were implicitly repealed or superseded: Sec. 1.504; 
    Sec. 1.505; Sec. 1.506(a) and (b) (in part); Sec. 1.508; Sec. 1.510 (in 
    part); Sec. 1.513(b)(1)(i)-(vii) and (ix),(x); Sec. 1.513(b)(2); 
    Sec. 1.514 (in part); Sec. 1.514a; Sec. 1.515; Sec. 1.516; Sec. 1.518; 
    Sec. 1.521; and Sec. 1.553a (in part).
        Regulations governing internal policy matters have been deleted: 
    Sec. 1.513(b)(1)(viii); Sec. 1.517; Sec. 1.520; Sec. 1.551(a); and 
    Sec. 1.552(b).
        The provisions of Sec. 1.511(g) and Sec. 1.513a have been repealed, 
    since they were superseded by 38 CFR 1.460 et seq.
        The text of current Sec. 1.582 remains substantially the same, and 
    is redesignated as Sec. 1.512.
        The provisions of Sec. 1.527, Sec. 1.557, Sec. 1.580, and 
    Sec. 2.6(e)(11) have been amended to delegate to the Assistant General 
    Counsel for Professional Staff Group IV, the same authority and 
    responsibility to act for the Secretary as was previously granted to 
    the General Counsel and Deputy General Counsel to make final 
    Departmental decisions on appeals under FOIA, the Privacy Act, 38 
    U.S.C. 5701 and 5705.
    
    The Regulatory Flexibility Act
    
        The Secretary of Veterans Affairs hereby certifies that the 
    adoption of the proposed rule would not have a significant economic 
    impact on a substantial number of small entities as they are defined in 
    the Regulatory Flexibility Act, 5 U.S.C. 601-612. Almost all requests 
    for information are submitted by individuals. Further, it would be 
    extremely rare, if ever, that a request for information by a small 
    entity would have a significant impact on the business of the small 
    entity. Therefore, pursuant to 5 U.S.C. 605(b), this proposed rule is 
    exempt from the initial and final regulatory flexibility analyses 
    requirements of Secs. 603 and 604.
    
    List of Subjects
    
    38 CFR Part 1
    
        Administrative procedures, Privacy Act, Freedom of Information, 
    Recordkeeping.
    
    38 CFR Part 2
    
        Authority delegations (Government agencies).
    
        Approved: March 9, 1998.
    Togo D. West, Jr.,
    Acting Secretary.
    
        For the reasons set out in the preamble, 38 CFR parts 1 and 2 are 
    proposed to be amended as follows:
    
    PART 1--GENERAL
    
        1. The authority citation for part 1 continues to read as follows:
    
        Authority: 38 U.S.C. 501(a), unless otherwise noted.
    
        2. The undesignated center heading preceding Sec. 1.500 and 
    Secs. 1.500 through 1.512 are revised to read as follows:
    
    [[Page 48456]]
    
    Requesting Records From the Department of Veterans Affairs
    
    
    Sec. 1.500  General.
    
        The Department of Veterans Affairs (VA) ordinarily will process a 
    request for records under these rules (Secs. 1.500 through 1.512), 
    which incorporate the requirements of FOIA (the Freedom of Information 
    Act), the Privacy Act, and section 5701 (the VA statute protecting the 
    confidentiality of claims records, 38 U.S.C. 5701). VA policy is to 
    maximize public availability of department records to the extent 
    permitted by law and considerations such as personal privacy or law 
    enforcement.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701)
    
    
    Sec. 1.501  Definitions.
    
        (a) A beneficiary is a veteran or any other individual who has 
    received benefits (including medical benefits) or, for the purposes of 
    this series of rules (Secs. 1,500 through 1.512), has applied for 
    benefits, pursuant to title 38, United States Code.
        (b) Benefits records are an individual's records--regardless of 
    whether the veteran or other individual is living or dead or is a U.S. 
    citizen--which pertain to programs under any of the benefits laws 
    administered by the VA Secretary, including medical care, compensation, 
    pension, education, loan guaranty, insurance, and cemetery records.
        (c) Component means any VA entity, including Administrations and 
    staff offices in VA Central Office, and medical centers, satellite 
    clinics, Regional Offices, and National Cemetery Offices, and other 
    facilities in the field.
        (d) Confidential commercial information means records containing 
    trade secrets or confidential business information, provided to the 
    government by a submitter, that are arguably exempt from release under 
    subsection (b)(4) of FOIA because disclosure could reasonably be 
    expected to cause substantial competitive harm.
        (e) A consent is an authorization for VA to release an individual's 
    records to a third party.
        (1) The consent must:
        (i) Be an original writing by the individual,
        (ii) Specify that VA is authorized to make the disclosure, and
        (iii) Contain the signature of the individual, the date signed, a 
    reasonable description of the records to be released, and 
    identification of the third party, such as the party's name and 
    address.
        (2) Revocation of a consent must be done by an original writing and 
    is effective when delivered to the FOIA/Privacy Act Officer of the 
    component which maintains the records.
        (f) Court order is a document which has been signed or otherwise 
    specifically approved by a judge in the judicial (not executive or 
    legislative) branch of government. An order signed by an administrative 
    law judge or state board would not qualify as a court order.
        (g) Denial of a records request includes withholding a record in 
    whole or in part; determining that a record responsive to the request 
    does not exist or cannot be located after a reasonable search; 
    determining that a record is not subject to the Privacy Act, FOIA, or 
    section 5701; disputing a fee determination; refusing to amend records 
    under the Privacy Act; refusing to supply a list of names and 
    addresses; releasing confidential commercial information; refusing a 
    request for expedited treatment; and refusing a request for an 
    accounting under the Privacy Act.
        (h) A dependent is an individual who is (or at the time the record 
    in question was created, was) a dependent of a beneficiary. A veteran's 
    spouse and children are presumed to be dependents for purposes of this 
    series of regulations (Secs. 1.500 through 1.512).
        (i) FOIA is the abbreviation for the Freedom of Information Act, 5 
    U.S.C. 552.
        (j) The FOIA Guide, required by subsection (g) of FOIA, explains 
    how to request records from the VA; it may be found in VA's public 
    reading rooms.
        (k) The FOIA/Privacy Act Officer is the official at VA Central 
    Office or within a component holding that title, or other official 
    within a component generally responsible for processing a request for 
    records under these rules (Secs. 1.500 through 1.512).
        (l) An individual's own records or an individual's records means 
    information about a living individual--veterans and other individuals--
    which is retrieved from a system of records by the individual's name or 
    other personal identifier, such as social security number or claims 
    file number. The term does not include other VA records concerning 
    individuals which are not stored in a system of records.
        (m) An original writing means the actual, signed written 
    communication, and does not include photocopies, e-mail, or 
    telefacsimiles (faxes).
        (n) The Privacy Act refers to the Privacy Act of 1974, as amended, 
    5 U.S.C. 552a.
        (o) Proof of identity is a credential, establishing the identity of 
    an individual, such as a driver's license containing a picture, name, 
    current address, date of birth, and signature.
        (p) Public reading rooms are spaces made available (as needed) in 
    most VA components and VA computer telecommunications sites, which make 
    records available pursuant to FOIA. The VA component providing a public 
    reading room space will often (but not always) be the component which 
    maintains the record.
        (q) The term record(s) includes portions of a record, and 
    information contained within a record, and can include information 
    derived from a record. Records may be maintained in paper, electronic, 
    and other forms, but records do not include objects, such as tissue 
    slides, blood samples, or computer hardware.
        (r) Regular duty hours generally means 8 a.m. to 4:30 p.m., Monday 
    through Friday, except Federal holidays, in most VA components.
        (s) The Secretary means the Secretary of Veterans Affairs.
        (t) Section 5701 refers to the veterans records confidentiality 
    statute, 38 U.S.C. 5701. Records covered by section 5701 include all 
    records of an identifiable individual, pertaining to VA benefits, 
    including medical care.
        (u) Section 7332 records means records covered by 38 U.S.C. 7332, 
    as implemented in 38 CFR 1.460 through 1.499, which protects the 
    confidentiality of VA medical treatment records relating to drug and 
    alcohol abuse, infection with the human immunodeficiency virus (HIV), 
    or sickle cell anemia.
        (v) Sensitive records refers to medical records containing 
    information that, with a reasonable degree of medical certainty, are 
    likely to have a serious adverse effect on an individual's mental or 
    physical health if revealed to him or her.
        (w) Submitter means any person or entity (including corporations, 
    State and foreign governments) who provides confidential commercial 
    information to the government.
        (x) VA means the federal Department of Veterans Affairs.
        (y) VA Central Office refers to the headquarters of the Department 
    of Veterans Affairs. The mailing address is 810 Vermont Avenue NW., 
    Washington, DC 20420.
        (z) Written request or in writing means a written communication, 
    including letters, photocopies of letters, and telefacsimiles (faxes) 
    of letters. The term does not include electronic mail.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701, 7332.)
    
    [[Page 48457]]
    
    Sec. 1.502  Public access to records.
    
        (a) How to apply these rules (Secs. 1.500 through 1.512). Many VA 
    records are considered for disclosure under these rules. Some, however, 
    are processed under other rules; for example:
        (1) Some records are made available by means of publication in the 
    Federal Register. These may be obtained in public libraries and other 
    sources outside VA.
        (2) Some records are available by visiting a public reading room; 
    these include VA directives and handbooks.
        (3) Some requests for certain types of records require application 
    of other rules as well as these rules in Secs. 1.500 through 1.512. For 
    example, medical treatment records involving drug/alcohol abuse, sickle 
    cell anemia or infection with HIV (section 7332 records), see 38 CFR 
    1.460 through 1.499; medical quality assurance records, see 38 CFR 
    17.500 through 17.511.
        (4) Some records are made routinely available to the public without 
    further reference to these rules (Secs. 1.500 through 1.512).
        (b) Making a request. Anyone may request that VA disclose any 
    record. (An individual who seeks his or her own records should first 
    follow the rules in paragraph (c) of this section.) Except as otherwise 
    provided, a requester:
        (1) Must submit a signed, written request, describing the record so 
    it may be located with a reasonable amount of effort, and should 
    address it to the FOIA/Privacy Act Officer of the component which 
    maintains the record or, if not known, as follows:
        (i) For medical records, to the Director of the VA medical facility 
    where the individual was last treated or to the FOIA/Privacy Act 
    Officer, Veterans Health Administration, VA Central Office.
        (ii) For National Cemetery System records, to the Director, 
    National Cemetery Area Office, or to the FOIA/Privacy Act Officer, 
    National Cemetery System, VA Central Office.
        (iii) For other benefits records (including compensation and 
    pension examination records), to the FOIA/Privacy Act Officer at the VA 
    Regional Office serving the individual's jurisdiction or to the FOIA/
    Privacy Act Officer, Veterans Benefits Administration, VA Central 
    Office.
        (iv) For all Inspector General records, to the FOIA/Privacy Act 
    Officer, Office of the Inspector General, VA Central Office.
        (v) For all other records, to the FOIA/Privacy Act Officer of the 
    nearest field facility or VA Central Office.
        (2) Should write ``Attention, FOIA/Privacy Act Officer'' on the 
    envelope and on the request.
        (3) May provide (if a request involves records about another 
    individual) an original writing which authorizes disclosure of that 
    individual's records to the requester or proof that the individual is 
    deceased (for example, a copy of a death certificate or an obituary). 
    Providing such documentation may enable VA to disclose more records 
    than might otherwise be lawful.
        (4) Make any personal contacts during the regular duty hours of the 
    component concerned.
        (c) Access to an individual's own records. (1) Individuals may ask 
    for their own records orally, in writing, and by e-mail. The request 
    should:
        (i) Describe the record so it may be located with a reasonable 
    amount of effort, and
        (ii) Be submitted to the FOIA/Privacy Act Officer of the component 
    which maintains the record or, if not known, as described in paragraph 
    (b)(1) (i) through (iv) of this section.
        (2) VA will provide an individual access to an individual's own 
    records except for portions that:
        (i) Have been exempted pursuant to Sec. 1.512,
        (ii) Have been compiled in reasonable anticipation of a civil 
    action, or
        (iii) Constitute sensitive records subject to the special 
    procedures contained in paragraph (e) of this section. When one of 
    these exceptions applies, VA will process the request under paragraph 
    (b) as well.
        (3) When a veteran and a dependent of a veteran receive VA 
    benefits, VA may maintain records on both in a single benefits file, 
    retrieved by the veteran's personal identifier. Only the records that 
    pertain to the issuance of the veteran's benefits constitute that 
    individual's own records. The records that pertain to the issuance of 
    the dependent's benefits constitute that individual's own records.
        (4) An individual may believe that VA maintains records that are 
    not the individual's own records, as defined, but involve the 
    individual nonetheless. If the individual wants these records, he or 
    she must clearly say so, describe the nature of the records, and follow 
    the procedures contained in paragraph (b).
        (d) Processing a request. A request (which otherwise complies with 
    these rules, Secs. 1.500 through 1.512) is effective when it is 
    received by the FOIA/Privacy Act Officer of the component which 
    maintains the record. In processing a request, the following may apply:
        (1) Proof of identity. VA may require proof of identity in 
    processing a request, if a personal privacy concern is involved.
        (2) Original writing. VA may require an original writing for any 
    records request.
        (3) Discretionary release. If VA is authorized by FOIA to withhold 
    a record in order to protect a governmental interest, VA will release 
    it anyway on a discretionary basis to the extent law permits, unless VA 
    can foresee that significant harm would occur to that governmental 
    interest by releasing it.
        (4) Order of receipt. VA will ordinarily process records requests 
    and appeals according to their order of receipt by the FOIA/Privacy Act 
    Officer of the component which maintains the record, or, for appeals, 
    by the Office of General Counsel.
        (5) Expedited processing.
        (i) Requests and appeals may be taken out of order and expedited 
    when the requester certifies to the best of the requester's knowledge 
    or belief that:
        (A) Failure to release the records would pose an imminent threat to 
    an individual's life or safety, or
        (B) With respect to a request made by a person primarily engaged in 
    disseminating information, there is a compelling need to inform the 
    public about urgent questions concerning VA's activities.
        (ii) The FOIA/Privacy Act Officer will decide requests for 
    expedited processing within 10 days of receiving the request; the 
    Office of General Counsel will decide appeals within 10 days of 
    receiving a letter of appeal from an adverse determination for 
    expedited treatment.
        (6) Referrals. A VA FOIA/Privacy Act Officer may determine that 
    another component or Federal agency would be better able to process a 
    request. Whenever all or part of a request is referred, the FOIA/
    Privacy Act Officer will ordinarily notify the requester to whom the 
    request has been referred.
        (7) Records responsive to a request. In determining whether certain 
    records are responsive to a request, VA will ordinarily include only 
    those records in its possession and control as of the date of the 
    receipt of the request by the FOIA/Privacy Act Officer of the component 
    which maintains the records.
        (8) Electronic records. A request for records includes a request 
    for electronic records.
        (9) Multitrack processing. If a component places a notice to the 
    public in the FOIA Guide, a FOIA/Privacy Act Officer may process 
    requests for records
    
    [[Page 48458]]
    
    in two or more tracks based upon the amount of work or time (or both) 
    involved in processing the requests. The notice shall inform requesters 
    of the limits of each track, and advise requesters how to qualify for a 
    faster track by limiting the scope of the request.
        (e) Access to sensitive records. Access to sensitive records is 
    subject to the following special procedures:
        (1) When an individual requests that individual's own records, the 
    FOIA/Privacy Act Officer of the component which maintains the records 
    will identify the presence of any potentially sensitive records.
        (2) If sensitive records may be involved, the FOIA/Privacy Act 
    Officer will refer the records to a VA physician (other than a rating 
    board physician) for further review.
        (3) The VA physician will advise the FOIA/Privacy Act Officer 
    whether all or part of the records in question are sensitive records.
        (4) The FOIA/Privacy Act Officer will notify the individual that VA 
    will disclose the sensitive records to a VA physician who will explain 
    the sensitive materials to the individual. Following such a discussion, 
    access to the sensitive records will be provided to the individual. The 
    only exception is when, notwithstanding the discussion, providing 
    access would create a medical emergency. In that exceptional event, VA 
    will provide access to the records once providing access would no 
    longer constitute a medical emergency.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701)
    
    
    Sec. 1.503  Amendment of an individual's own records.
    
        (a) An individual may ask VA to amend that individual's own 
    records.
        (b) If an individual knows where that individual's records are 
    located, the individual should submit an original writing requesting 
    amendment to the FOIA/Privacy Act Officer at the component which 
    maintains the records. If an individual does not know where VA 
    maintains the records, see Sec. 1.502(b)(1) for the FOIA/Privacy Act 
    Officer to contact.
        (c) A request for VA to amend an individual's own record must:
        (1) Identify each of the specific portions of the record which the 
    individual wishes VA to amend.
        (2) Describe how the individual wishes VA to amend each portion of 
    the record, whether by deletion, substitution, or addition. The 
    individual should provide VA with language he or she wishes to 
    substitute or add to the record.
        (3) State concisely the reasons why each amendment should be made, 
    and provide any supporting documentation.
    
    (Authority: 5 U.S.C. 552a; 38 U.S.C. 501)
    
    
    Sec. 1.504  Administrative review.
    
        (a) The FOIA/Privacy Act Officer will make the initial decision 
    whether to grant a request for records under FOIA (including a request 
    for expedited treatment), whether to assess fees, and whether to grant 
    access to, or amendment of, an individual's own records.
        (b) Upon denial of a records request, VA will: inform the requester 
    in writing, cite the specific reasons for the denial at the place where 
    the information has been redacted, indicate the number of pages 
    withheld in their entirety, set forth the name and title of the 
    responsible official, and advise that the denial may be appealed to the 
    General Counsel (024) at VA Central Office within the time prescribed 
    in paragraph (c) of this section.
        (c) The General Counsel, the Deputy General Counsel, or the 
    Assistant General Counsel (024) will make the final VA decision on an 
    appeal from a denial of a records request. An appeal must be an 
    original writing, and it must be received by the Office of General 
    Counsel (024) within 60 work days from the date of the denial; however, 
    an appeal by a submitter of confidential commercial information must be 
    received by the Office of General Counsel within 10 work days of the 
    date of receipt of the initial Department decision to release the 
    records.
        (d) The letter of appeal should identify the records at issue, the 
    component that denied the request, and the date of the denial. It is 
    helpful to include related information or materials, such as a copy of 
    the original request, the denial letter, and an explanation concerning 
    why the denial was erroneous.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701.)
    
    
    Sec. 1.505  Amount of monetary benefits.
    
        VA shall release, to any person who requests such information, the 
    amount of the most recent recurring monthly VA benefit payment made to 
    a beneficiary (who has been identified by the requester) for pension, 
    compensation, dependency and indemnity compensation, retirement pay, 
    subsistence allowance, or educational assistance allowance. However, if 
    releasing the amount of such payment would in effect disclose other 
    information about the beneficiary, this section will not apply and the 
    request will be processed under Sec. 1.502.
    
    (Authority: 38 U.S.C. 501, 5701(c)(1)
    
    
    Sec. 1.506  Request for benefits records in judicial proceedings.
    
        (a) General. For an individual's records that are not benefits 
    records, see Sec. 1.509(d).
        (1) When VA is not a party to a judicial proceeding, release must 
    also be authorized pursuant to 38 CFR 14.800 through 14.801.
        (2) Generally, the FOIA/Privacy Act Officer of the component which 
    maintains the records will decide whether to disclose records requested 
    for use in a judicial proceeding (except in cases before the Court of 
    Veterans Appeals). If the FOIA/Privacy Act Officer determines that the 
    records will be used against the beneficiary or dependent, the process 
    will be referred to the Regional Counsel for disposition.
        (3) Federal Tort Claims Act cases. If a claim under the Federal 
    Tort Claims Act has been filed or is anticipated, the appropriate 
    Regional Counsel will determine whether records will be disclosed. The 
    Regional Counsel will limit disclosure of records to that which would 
    be available pursuant to discovery if the matter were in litigation. 
    The General Counsel must provide concurrence for disclosure of any 
    other records.
        (b) Federal court proceeding. (1) Court order. Upon receipt of a 
    Federal court order, VA will disclose benefits records, except for 
    section 7332 records, to whomever is designated in the court order or 
    to the court. Disclosure of section 7332 records will also be subject 
    to 38 CFR 1.490 through 1.499.
        (2) Subpoena. VA will not disclose benefits records pursuant to a 
    Federal court or grand jury subpoena unless the beneficiary or 
    dependent is deceased, is not a citizen of the United States, is an 
    alien not lawfully admitted for permanent residence, or provides 
    consent. If one of these exceptions applies, VA may, after due 
    consideration, disclose such records (except for section 7332 records) 
    to whomever is designated in the subpoena or to the court. If a 
    subpoena is signed or is otherwise specifically approved by a judge, it 
    will qualify as a court order. Disclosure of section 7332 records will 
    also be subject to 38 CFR 1.490 through 1.499.
        (3) Original records, fees. If original records are offered and 
    received into evidence, VA will seek permission to substitute copies. 
    Where a party other than the United States issues a Federal court 
    process, such party must prepay the appropriate fees.
        (c) State or local court proceeding. (1) Court order. Upon receipt 
    of a State or
    
    [[Page 48459]]
    
    local court order, VA will disclose benefits records (except for 
    section 7332 records) in accordance with paragraphs (c) (3) and (4) of 
    this section. Disclosure of section 7332 records will also be subject 
    to 38 CFR 1.490 through 1.499.
        (2) Subpoena. VA will not disclose benefits records pursuant to a 
    State or local court or grand jury subpoena unless the beneficiary or 
    dependent is deceased, is not a citizen of the United States, is an 
    alien not lawfully admitted for permanent residence, or provides 
    consent. If one of these exceptions applies, VA may disclose such 
    records (except for section 7332 records) in accordance with paragraphs 
    (c) (3) and (4) of this section. If a subpoena is signed or is 
    otherwise specifically approved by a judge, it will qualify as a court 
    order. Disclosure of section 7332 records will also be subject to 38 
    CFR 1.490 through 1.499.
        (3) Additional requirements. VA will disclose benefits records 
    pursuant to a State or local court process as follows:
        (i) When the requester provides the beneficiary's or dependent's 
    consent; or,
        (ii) In the absence of consent, if the Regional Counsel determines 
    that disclosure is necessary to prevent the perpetration of fraud or 
    other injustice in the matter in question. The Regional Counsel may 
    require additional documentation detailing the need for such 
    disclosure, setting forth the character of the pending suit, and the 
    purpose for which the benefits records will be used. If the Regional 
    Counsel determines that disclosure is not warranted, the Regional 
    Counsel or designee will advise the court that benefits records are 
    confidential and privileged and may be disclosed only in accordance 
    with applicable Federal regulations, and explain why the records cannot 
    be disclosed. The Regional Counsel will take action to have the matter 
    removed to Federal court if appropriate.
        (4) Disclosure to whom, original records, fees. VA will disclose 
    benefits records to whomever is designated in the State or local court 
    process or to the court. The requester must first pay the appropriate 
    fees to VA. If original records are offered and received into evidence, 
    VA will seek permission to substitute copies.
        (d) Notice requirements. When a court order becomes a matter of 
    public record, the FOIA/Privacy Act Officer of the component which 
    maintains the records will make reasonable efforts to notify the 
    beneficiary or dependent that the benefits records were disclosed. A 
    notice sent to the beneficiary's or dependent's last known address 
    satisfies this requirement.
    
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701, 7332)
    
    
    Sec. 1.507.  Disclosure of loan guaranty information.
    
        (a) Any person is entitled to obtain, from loan guaranty records, 
    copies of certificates of reasonable value, appraisal reports, property 
    inspection reports, or reports of inspection on individual water supply 
    and sewage disposal systems, if names and home addresses of 
    beneficiaries or dependents are deleted. VA will disclose names and 
    home addresses contained in loan guaranty records only in accordance 
    with paragraphs (c) and (d) of this section.
        (b) The address of the property involved shall be disclosed 
    regardless of whether it also happens to be the home address of a 
    beneficiary or dependent.
        (c) In order to assist any applicant for (or recipient of) loan 
    guaranty benefits, VA may disclose relevant information from loan 
    guaranty records, including names and home addresses of beneficiaries 
    or dependents to: the purchaser of a property; the current owner of a 
    property; an entity that is considering making a loan to an individual 
    with respect to a property; or an agent--such as an attorney or real 
    estate broker--representing any of the above. VA must document any such 
    disclosure in the loan guaranty record.
        (d) In order to assess the credit capacity of an applicant for (or 
    recipient of) loan guaranty benefits or a proposed purchaser of VA 
    property, or in order to sell a loan or installment sale contract held 
    by the Secretary, VA may release relevant information, including names 
    and home addresses of beneficiaries or dependents, from loan guaranty 
    records to: credit-reporting agencies, companies or individuals 
    extending credit, depository institutions, insurance companies, 
    investors, lenders, employers, landlords, utility companies and 
    governmental agencies.
    
    (Authority: 38 U.S.C. 501, 5701(h))
    
    
    Sec. 1.508  Disclosure of lists of names and addresses.
    
        (a) Any nonprofit organization wanting a list of names and 
    addresses of VA beneficiaries must write to the Office of Management, 
    Information Management Service (045A4), VA Central Office (except 
    requests for lists of educationally disadvantaged veterans must be sent 
    to the Director of the nearest VA Regional Office). The request must 
    contain all of the following:
        (1) The category of names and addresses sought.
        (2) Proof of nonprofit status. Satisfactory proof includes evidence 
    of tax-exempt status pursuant to 26 U.S.C. 501, or that the 
    organization is a governmental body.
        (3) The purpose for which the list is sought, programs and 
    resources the organization proposes to devote to this purpose, and how 
    such purpose is directly connected with the conduct of programs and the 
    utilization of benefits under Title 38, United States Code.
        (4) A certification that the organization, and all members having 
    access to the list, are aware of the penalty provisions of section 
    5701(f) and will not use the list for any purpose other than that 
    stated in the application.
        (b) The Assistant Secretary for Management, with the concurrence of 
    the General Counsel, is authorized to release lists of names and 
    addresses to organizations that have complied with all of the 
    requirements in paragraph (a) of this section. Lists of names and 
    addresses shall not duplicate lists released to other components of the 
    same organization.
        (c) For lists of educationally disadvantaged veterans, if the 
    Director of the VA Regional Office finds that the requester is a 
    nonprofit organization and operates an approved educational program as 
    provided under 38 U.S.C., chapter 34, subchapter V, then the Director 
    may release the list of names and addresses.
        (d) If VA has previously compiled the requested list for its own 
    use, and VA determines that the list can be released, the list may be 
    furnished without charge for compilation. Otherwise, VA will charge a 
    fee as set out in Sec. 1.510.
        (e) Forwarding mail. (1) Procedures. When VA does not furnish an 
    address, VA may agree to forward a letter or judicial process. The 
    sender must enclose the letter or process in an unsealed envelope 
    showing no return address, bearing the name of the beneficiary or 
    dependent and sufficient postage to cover full mailing costs, including 
    the cost of certified or registered mail where applicable. (In addition 
    to postage, VA may charge its costs in accordance with Sec. 1.510.) The 
    component will place its own return address on the envelope. When 
    receipts (for certified or registered mail) or undelivered envelopes 
    are returned to the component, VA will notify the original sender; VA 
    will retain the receipt or the envelope.
        (2) Limitations. This provision applies only if it does not 
    interfere unduly with the functions of the component concerned. VA will 
    not forward letters or judicial processes if the contents could be 
    harmful to the physical or mental health of the recipient, or if they 
    are for the purposes of canvassing,
    
    [[Page 48460]]
    
    harassment, propaganda, or debt collection.
    
    (Authority: 38 U.S.C. 501, 5701(f)(1))
    
    
    Sec. 1.509  Miscellaneous special rules.
    
        (a) Powers of attorney and legal guardians. Persons authorized to 
    exercise the rights of individuals requesting records, amending 
    records, or appealing denial of a records request include persons 
    holding a power of attorney meeting the requirements of 38 CFR 14.631 
    and legal guardians.
        (b) Genealogy. VA will release records of a genealogical nature 
    (except for names and addresses of VA beneficiaries and dependents) 
    when disclosure would not invade the privacy of any living person or is 
    not otherwise prohibited by law.
        (c) Requests for non-benefits records in judicial proceedings. (1) 
    This paragraph applies to a request for an individual's records (which 
    are not benefits records) in judicial proceedings. For a request for 
    benefits records in judicial proceedings, see Sec. 1.506.
        (2) When VA is not a party to a judicial proceeding, release must 
    also be authorized pursuant to 38 CFR 14.800 through 14.811.
        (3) Upon receipt of a Federal or state court order for non-benefits 
    records, VA may, after due consideration, disclose an individual's 
    records (except for section 7332 records) to whomever is designated in 
    the court order or to the court. Disclosure of section 7332 records 
    will also be subject to 38 CFR 1.490 through 1.499.
        (4) VA will not disclose an individual's records (which are not 
    benefits records) pursuant to a Federal or state court or grand jury 
    subpoena unless the individual is deceased, is not a citizen of the 
    United States, is an alien not lawfully admitted for permanent 
    residence, or provides consent. If one of these exceptions applies, VA 
    may, after due consideration, disclose such records (except for section 
    7332 records) to whomever is designated in the grand jury subpoena, or, 
    in the Federal or state court subpoena or to the court. If a subpoena 
    is signed or is otherwise specifically approved by a judge, it will 
    qualify as a court order.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701, 7332)
    
    
    Sec. 1.510  Fees.
    
        (a) Definitions. For the purpose of this section, the following 
    definitions apply:
        (1) Commercial use request means a request for a purpose that 
    furthers the requester's commercial, trade or profit interests. VA must 
    consider the use to which a requester will put the records, and where 
    the use is not clear, VA may seek additional information from the 
    requester.
        (2) Direct costs means all of those expenditures which VA incurs to 
    search for and duplicate (and in the case of Commercial Use Requests, 
    review) records, or to provide other services not required by FOIA. 
    Direct costs include the salary of the employee performing work, i.e., 
    the basic rate of pay, plus 16 percent to cover benefits, and the cost 
    of operating duplicating equipment. Overhead expenses (such as costs of 
    space, heat, or light) are not included in direct costs.
        (3) Duplication means making a copy of a record; copies may take 
    the form of paper, microform, audiovisual materials or machine 
    readable-documentation (e.g., magnetic tape or disk), among others.
        (4) Educational Institution means a preschool, a public or private 
    elementary or secondary school, an institution of undergraduate or 
    graduate higher education, an institution of professional education, 
    and an institution of vocational education, which operates a program or 
    programs of scholarly research. Requests qualify for this category when 
    they serve a scholarly research goal of the institution, rather than an 
    individual goal of the requester or a commercial goal of the 
    institution.
        (5) Non-commercial scientific institution means an institution that 
    is not operated on a ``commercial'' basis and which is operated solely 
    for the purpose of conducting scientific research, the results of which 
    are not intended to promote any particular product or industry.
        (6) Representative of the news media means any person actively 
    gathering news for an entity that publishes or broadcasts news to the 
    public. The term ``news'' means information that is about current 
    events or that would be of current interest to the public. Examples of 
    news media entities include television or radio stations broadcasting 
    to the public at large, and periodicals when they disseminate ``news'' 
    for the general public. As traditional methods of news delivery evolve 
    (e.g., dissemination of newspapers through the internet), such media 
    will be included in this category. ``Freelance'' journalists may be 
    regarded as working for a news organization if they can demonstrate a 
    solid basis for expecting publication; a publication contract would be 
    clear proof, but VA may also consider the requester's past publication 
    history. Freelancers who do not qualify under this category may seek a 
    reduction or waiver of fees under paragraph (f) of this section.
        (7) Review means, in response to a Commercial Use Request, 
    examining records, determining that records may be withheld, and 
    processing records for disclosure by redacting them and otherwise 
    preparing them for release.
        (8) Search means all the time spent looking for records that are 
    responsive to a request, including line-by-line identification of 
    material within records. Searches may be done manually and by computer. 
    The most efficient and least expensive manner will be used to minimize 
    costs to VA and the requester. For example, line-by-line searches will 
    not be conducted when duplicating an entire document is less expensive 
    and quicker. The term search does not cover the time spent to review 
    records.
        (b) Fees to be charged. (1) Except as otherwise provided in 
    paragraphs (c), (d), (f), (g), and (h) of this section, VA will charge 
    fees that recoup the direct costs for responding to each request, in 
    accordance with the schedule in Paragraph (e) and other requirements in 
    these rules (Secs. 1.500 through 1.512). VA will use the most efficient 
    and least costly method.
        (2) If VA estimates that charges are likely to exceed $25, VA will 
    notify the requester of the estimate, unless the requester has 
    indicated in advance a willingness to pay fees as high as those 
    anticipated. Such notice will offer the requester the opportunity to 
    confer with VA personnel with the object of reformulating the request 
    to meet his or her needs at a lower cost.
        (3) Each component is authorized to contract with private-sector 
    services to locate, reproduce, and disseminate records in response to 
    FOIA requests only if it would be at least as efficient and no more 
    costly than for the component to perform these functions. A component 
    shall not contract out responsibilities which FOIA provides that it 
    alone may discharge, such as determining the applicability of an 
    exemption, or determining whether to waive or reduce fees.
        (4) When VA records are maintained for distribution by agencies 
    operating statutory-based fee schedule programs, in which the agency is 
    required to set the level of fees for particular types of records, such 
    as the National Technical Information Service, VA will advise the 
    requester how to obtain records from those sources.
        (c) Restrictions on assessing fees. With the exception of 
    Commercial Use Requests, VA will not assess charges for duplicating the 
    first 100 one-sided pages, or for the first two hours of
    
    [[Page 48461]]
    
    search time. Moreover, VA will not charge fees to any requester, 
    including Commercial Use Requesters, if the cost of collecting the fee 
    is equal to or greater than the fee itself. These provisions work 
    together so that VA will not assess fees until the free search and 
    duplication have been provided. For example, if a request takes two 
    hours and ten minutes of search time and requires duplication of 105 
    pages, VA is authorized to charge fees for 10 minutes of search time 
    and for duplicating five pages. If these costs are equal to or less 
    than VA's costs for billing the requester and processing the fee 
    collected, VA will not assess any charges.
        (1) For purposes of the restriction on assessing fees, the word 
    ``pages'' refers to one-sided paper copies of the standard sizes 8\1/
    2\''  x  11'' or 8\1/2\''  x  14'' or 11''  x  14''. Requesters will 
    not be entitled to 100 free microfiche or 100 free computer disks. One 
    microfiche containing the equivalent of 100 pages ordinarily would meet 
    the terms of the restriction.
        (2) The term search time is based on manual searches. To calculate 
    the computer search time for the purpose of applying the two-hour 
    search restriction, VA will combine the hourly cost of operating the 
    computer with the operator's hourly salary, plus 16 percent of the 
    salary. When the cost of the search (including the operator time and 
    the cost of the computer to process a request) equals the equivalent 
    dollar amount of two hours of the salary of the person performing the 
    search, VA will begin to assess charges for a computer search.
        (d) Categories of record requests and fees to be charged each 
    category. There are five categories of record requests from individuals 
    for the purpose of charging fees. The levels in paragraphs (d) (1) 
    through (5) are ranked from the lowest to the highest fee category. VA 
    will process a request in the lowest category possible and will charge 
    only those fees indicated for that category, subject to the 
    requirements of paragraphs (c), (f), (g), and (h) of this section.
        (1) Requests by a VA beneficiary for his or her own records. A 
    beneficiary is entitled to receive one free copy of all pages of his or 
    her own benefits records. (The term ``pages'' means paper records of a 
    standard size, and does not include items such as x-rays, films, and 
    EKG tracings.) In addition, any VA beneficiary who has an action on 
    file with the Court of Veterans Appeals is entitled to another free set 
    of his or her benefits records.
        (2) Other requests for an individual's own records. If an 
    individual seeks a copy of his or her own records, and the request does 
    not qualify under paragraph (d)(1), VA will charge a duplication fee 
    after providing the first 100 one-sided standard size pages free.
        (3) Representative of the news media, non-commercial scientific 
    institution, or educational institution requests. VA will charge for 
    the cost of reproduction only, and will provide the first 100 one-sided 
    standard size pages free. Fee waiver or reduction will be considered in 
    accordance with paragraph (f) of this section.
        (4) All other non-commercial use requests. If the record request is 
    not covered by any of the other categories in this paragraph (d), VA 
    will charge duplication and search fees, after providing for free the 
    first 100 one-sided standard size pages and the first two hours of 
    search.
        (5) Commercial use requests. VA will charge duplication, search, 
    and review fees.
        (e) Schedule of fees:
    
    ------------------------------------------------------------------------
                       Activity                               Fees          
    ------------------------------------------------------------------------
    (1) Duplication of standard size (8\1/2\''  x  $0.15 per page.          
      11''; 8\1/2\''  x  14''; 11''  x  14'')                               
     paper records to produce standard sized one-                           
     sided paper copies.                                                    
    (2) Duplication of non-paper items (e.g., x-   Direct cost to VA.       
     rays), paper records which are not of a                                
     standard size (e.g., EKG tracings), or other                           
     items which do not fall under category (1),                            
     in paragraph (d)(1) of this section.                                   
    (3) Record search by manual (non-automated)    Basic hourly salary rate 
     methods.                                       of the employee(s), plus
                                                    16 percent.             
                                                                            
      Note to paragraph (e)(3)--If a component uses a single class of       
    personnel for a search, e.g., all administrative/clerical or            
    professional/executive, an average rate for the grades of employees     
    involved in the search may be used.                                     
                                                                            
    (4) Record search using automated methods,     Direct cost to perform   
     such as by computer.                           search.                 
    (5) Record review (for Commercial Use          Basic hourly rate of     
     Requesters only).                              employees performing    
                                                    review to determine     
                                                    whether to release      
                                                    records and to prepare  
                                                    them for release, plus  
                                                    16 percent.             
    (6) Other activities, such as: Attesting       Direct cost to VA.       
     under seal or certifying that records are                              
     true copies; sending records by special                                
     methods; forwarding mail; compiling and                                
     providing special reports, drawings,                                   
     specifications, statistics, lists, abstracts                           
     or other extracted information; generating                             
     computer output; providing files under court                           
     process where the federal government is not                            
     a party to, and does not have an interest                              
     in, the litigation.                                                    
    ------------------------------------------------------------------------
    
        (f) Waiving or reducing fees. (1) VA will waive or reduce fees for 
    records provided in response to a FOIA request when VA determines that 
    furnishing the record is in the public interest and is not primarily in 
    the commercial interest of the requester.
        (2) To determine public interest, VA will consider the following 
    factors in sequence:
        (i) The contents of the records must concern identifiable 
    ``operations of the government.''
        (ii) The disclosable portions of the records must be ``likely to 
    contribute'' to an understanding of government operations. For example, 
    records containing information already in the public domain would not 
    satisfy this standard.
        (iii) The records must contribute to the understanding of the 
    ``public at large,'' i.e., a reasonably broad audience of persons 
    interested in the subject.
        (iv) The records must contribute ``significantly'' to public 
    understanding of government operations.
        (3) To determine commercial interest, VA will consider the 
    following factors in sequence:
        (i) Whether the requester has a commercial interest that would be 
    furthered by the requested disclosure; and, if so
        (ii) Whether the magnitude of the commercial interest is 
    sufficiently large, in comparison with the public interest, that 
    disclosure is primarily in the commercial interest of the requester.
    
    [[Page 48462]]
    
        (4) VA will process an appeal from an adverse fee determination 
    pursuant to Sec. 1.504.
        (g) Other fee considerations. (1) Interest. The FOIA/Privacy Act 
    Officer may charge interest (at the rate prescribed in section 3717 of 
    Title 31 United States Code) to requesters who fail to pay fees in a 
    timely manner. Interest begins to accrue thirty-one days after the date 
    on the original bill, and ceases to accrue on the date the payment is 
    received by VA.
        (2) Charges for unsuccessful search. When search charges are 
    applicable, VA will assess search charges even if records are not 
    located, or if pertinent records are exempt from disclosure.
        (3) Aggregating requests. When the FOIA/Privacy Act Officer 
    reasonably believes that a requester, or a group of requesters acting 
    in concert, is breaking down a request into a series of requests in 
    order to evade fees, the FOIA/Privacy Act Officer may aggregate 
    (combine) any such requests and charge accordingly.
        (4) Advance payments. VA may not generally require a requester to 
    make an advance payment, except under the following circumstances:
        (i) If fees are likely to exceed $250, VA will notify the requester 
    of the estimated cost, and either obtain satisfactory assurance of full 
    payment, or require an advance payment of up to the full estimated fee.
        (ii) If a requester has previously failed to pay a fee charged 
    within 30 days, before processing the new request, VA may require 
    payment of the full amount owed on the previous request and an advance 
    payment on the new request.
        (5) Debt collection. VA may use the procedures authorized by the 
    Debt Collection Act of 1982 (Pub. L. 97-365, as amended) to collect 
    unpaid fees. This may include disclosure to consumer reporting agencies 
    and use of collection agencies.
        (h) VA may provide free copies of records or free services:
        (1) In response to an official request from other government 
    agencies and Congressional offices; and
        (2) When a component head or designee determines that doing so will 
    assist in providing medical care to a VA patient or will otherwise 
    further performance of the VA mission.
    
    (Authority: 5 U.S.C. 552, 552a; 38 U.S.C. 501, 5701)
    
    
    Sec. 1.511  Notification procedures prior to disclosing confidential 
    commercial information.
    
        (a) General. During the conduct of its business, VA may acquire 
    records that contain confidential commercial information. FOIA requests 
    for such records will be handled under this section.
        (b) Notice to submitters. When a FOIA request is received for 
    record(s) that may contain confidential commercial information, the 
    FOIA/Privacy Act Officer will notify the submitter in writing when 
    required by paragraph (c) of this section. The notice will:
        (1) Advise the submitter that VA has received a FOIA request for 
    the submitter's records;
        (2) Describe the records requested;
        (3) Inform the submitter of the opportunity to object to the 
    disclosure in writing within 10 working days and of the requirements 
    for such a written objection, as described in paragraph (e) of this 
    section; and
        (4) Be sent by certified mail, return receipt requested.
        (c) The notice requirement. Notice is required whenever the 
    submitter has in good faith designated that the requested records 
    contain confidential commercial information in accordance with 
    paragraph (d) of this section; or, when the FOIA/Privacy Act Officer 
    believes that disclosing the records could reasonably be expected to 
    cause substantial competitive harm.
        (d) Designation by submitters. (1) A submitter may designate that 
    disclosure of certain records could reasonably be expected to cause 
    substantial competitive harm, by marking the records with the words 
    ``confidential commercial information,'' or by describing the specific 
    kinds of records that contain confidential commercial information.
        (2) A designation will remain in effect for a period of not more 
    than 10 years after receipt by VA, unless the submitter provides 
    acceptable justification for a longer specific period. The submitters 
    may designate a shorter period by including an expiration date.
        (3) The submitter must certify that the records are in fact 
    confidential commercial information and have not been made available to 
    the public.
        (4) The designation notifies VA that it should follow the 
    procedures set forth in this paragraph (d); however, VA makes the final 
    determination whether or not records contain confidential commercial 
    information.
        (e) Opportunity to object. (1) The submitter may object to the 
    disclosure of the records in writing, addressed to the FOIA/Privacy Act 
    Officer who provided notice, specifying the records that should not be 
    disclosed and all grounds upon which disclosure is opposed, and 
    explaining why the information is considered a trade secret or 
    confidential commercial information.
        (2) Submitters must present any objection to disclosure within 10 
    working days after receiving notice. If a submitter fails to respond 
    within that time, VA will deem that the submitter has no objection to 
    disclosing the records.
        (3) If VA receives a timely objection, VA will consider all 
    specified grounds for nondisclosure prior to making a decision. If VA 
    decides to disclose the requested records, the FOIA/Privacy Act Officer 
    will send the submitter a written decision containing: the reasons why 
    the objections were overruled, a description or copy of the records to 
    be disclosed, and a date the records will be disclosed of not less than 
    10 business days from the time mailed (to allow the submitter time to 
    take necessary legal action to prevent VA from disclosing the 
    information).
        (f) Notices to requester. When VA receives a request for 
    confidential commercial information, the FOIA/Privacy Act Officer will 
    notify the requester that it will be processed under these rules 
    (Secs. 1.500 through 1.512), the submitter may comment upon the 
    request, and there may be a delay in receiving a response. The notice 
    to the requester should not include any specific information contained 
    in the records being requested. When VA notifies a submitter of a final 
    decision, the FOIA/Privacy Act Officer will notify the requester by 
    separate correspondence.
        (g) Notices of lawsuit. If a FOIA requester brings suit seeking to 
    compel disclosure of confidential commercial information, VA will 
    promptly notify the submitter.
        (h) Exceptions to the notice requirements. A notice to the 
    submitter, described in paragraph (b), is not required if the FOIA/
    Privacy Act Officer determines that:
        (1) The records should not be disclosed;
        (2) The records have been published or have been officially made 
    available to the public;
        (3) Disclosure of the records is required by law (other than FOIA);
        (4) The records requested have not been designated by the submitter 
    as exempt, and the submitter had an opportunity to do so when the 
    records were submitted or a reasonable time thereafter, and VA does not 
    have substantial reason to believe that disclosure would result in 
    competitive harm; or
        (5) The designation made by the submitter appears obviously 
    frivolous. VA must still provide the submitter with advance written 
    notice of the decision to disclose not less than 10
    
    [[Page 48463]]
    
    working days prior to the specified disclosure date.
    
    (Authority: 5 U.S.C. 552(b)(4); 38 U.S.C. 501; E.O. 12600 (52 FR 
    23781)
    
    
    Sec. 1.512  Exemptions.
    
        (a) Certain systems of records maintained by VA are exempted from 
    provisions of the Privacy Act in accordance with exemptions (j) and 
    (k).
        (b) Exemption of Inspector General Systems of Records. VA provides 
    limited access to two Inspector General Systems of Records: 
    Investigation Reports of Persons Allegedly Involved in Irregularities 
    Concerning VA and Federal Laws, Regulations, Programs, etc.--VA 
    (11VA51); and Inspector General Complaint Center Records--VA (66VA53).
        (1) These systems of records are exempted [pursuant to subsection 
    (j)(2) of the Privacy Act] from Privacy Act subsections (c)(3) and (4), 
    (d), (e)(1), (2) and (3), (e)(4)(G), (H) and (I), (e)(5) and (8), (f) 
    and (g); in addition, they are exempted [pursuant to subsection (k)(2) 
    of the Privacy Act] from Privacy Act subsections (c)(3), (d), (e)(1), 
    (e)(4)(G), (H), and (I), and (f).
        (2) These systems of records are exempted for the following 
    reasons:
        (i) The application of Privacy Act subsection (c)(3) would alert 
    subjects to the existence of the investigation and reveal that they are 
    subjects of that investigation. Providing subjects with information 
    concerning the nature of the investigation could result in alteration 
    or destruction of evidence which is obtained from third parties, 
    improper influencing of witnesses, and other activities that could 
    impede or compromise the investigation.
        (ii) The application of Privacy Act subsections (c)(4), (d), 
    (e)(4)(G) and (H), (f) and (g) could interfere with investigative and 
    enforcement proceedings, threaten the safety of individuals who have 
    cooperated with authorities, constitute an unwarranted invasion of 
    personal privacy of others, disclose the identity of confidential 
    sources, reveal confidential information supplied by these sources, and 
    disclose investigative techniques and procedures.
        (iii) The application of Privacy Act subsection (e)(4)(I) could 
    disclose investigative techniques and procedures and cause sources to 
    refrain from giving such information because of fear of reprisal, or 
    fear of breach of promises of anonymity and confidentiality. This could 
    compromise the ability to conduct investigations and to identify, 
    detect and apprehend violators. Even though the agency has claimed an 
    exemption from this particular requirement, it still plans to generally 
    identify the categories of records and the sources for these records in 
    this system. However, for the reasons stated in paragraph (b)(2)(ii) of 
    this section, this exemption is still being cited in the event an 
    individual wants to know a specific source of information.
        (iv) These systems of records are exempt from Privacy Act 
    subsection (e)(1) because it is not possible to detect the relevance or 
    necessity of specific information in the early stages of a criminal or 
    other investigation. Relevance and necessity are questions of judgment 
    and timing. What appears relevant and necessary may ultimately be 
    determined to be unnecessary. It is only after the information is 
    evaluated that the relevance and necessity of such information can be 
    established. In any investigation, the Inspector General may obtain 
    information concerning violations of laws other than those within the 
    scope of his/her jurisdiction. In the interest of effective law 
    enforcement, the Inspector General should retain this information as it 
    may aid in establishing patterns of criminal activity and provide leads 
    for those law enforcement agencies charged with enforcing other 
    segments of civil or criminal law.
        (v) The application of Privacy Act subsection (e)(2) would impair 
    investigations of illegal acts, violations of the rules of conduct, 
    merit system and any other misconduct for the following reasons:
        (A) In order to successfully verify a complaint, most information 
    about a complainant or an individual under investigation must be 
    obtained from third parties such as witnesses and informers. It is not 
    feasible to rely upon the subject of the investigation as a source for 
    information regarding his/her activities because of the subject's 
    rights against self-incrimination and because of the inherent 
    unreliability of the suspect's statements. Similarly, it is not always 
    feasible to rely upon the complainant as a source of information 
    regarding his/her involvement in an investigation.
        (B) The subject of an investigation will be alerted to the 
    existence of an investigation if an attempt is made to obtain 
    information from the subject. This would afford the individual the 
    opportunity to conceal any criminal activities to avoid apprehension.
        (vi) The reasons for exempting these systems of records from 
    Privacy Act subsection (e)(3) are as follows:
        (A) The disclosure to the subject of the purposes of the 
    investigation would provide the subject with substantial information 
    relating to the nature of the investigation and could impede or 
    compromise the investigation.
        (B) Informing the complainant or the subject of the information 
    required by this provision could seriously interfere with undercover 
    activities, jeopardize the identities of undercover agents and impair 
    their safety, and impair the successful conclusion of the 
    investigation.
        (C) Individuals may be contacted during preliminary information 
    gathering in investigations before any individual is identified as the 
    subject of an investigation. Informing the individual of the matters 
    required by this provision would hinder or adversely affect any present 
    or subsequent investigations.
        (vii) Since the Privacy Act defines ``maintain'' to include the 
    collection of information, complying with subsection (e)(5) would 
    prevent the collection of any data not shown to be accurate, relevant, 
    timely, and complete at the moment of its collection. In gathering 
    information during the course of an investigation, it is not always 
    possible to make this determination prior to collecting the 
    information. Facts are first gathered and then placed into a logical 
    order which objectively proves or disproves criminal behavior on the 
    part of the suspect. Material that may seem unrelated, irrelevant, 
    incomplete, untimely, etc., may take on added meaning as an 
    investigation progresses. The restrictions in this provision could 
    interfere with the preparation of a complete investigative report.
        (viii) The notice requirement of Privacy Act subsection (e)(8) 
    could prematurely reveal an ongoing criminal investigation to the 
    subject of the investigation.
        (c) Exemption of Loan Guaranty Service. VA provides limited access 
    to two Loan Guaranty Service systems of records: Loan Guaranty Fee 
    Personnel and Program Participant Records--VA (17VA26); and Loan 
    Guaranty Home Condominium and Mobile Home Loan Applicant Records and 
    Paraplegic Grant Application Records--VA (55VA26).
        (1) These systems of records are exempted [pursuant to Privacy Act 
    subsection (k)(2)] from Privacy Act subsections (c)(3), (d), (e)(1) and 
    (e)(4)(G), (H) and (I) and (f), for the following reasons:
        (i) The application of Privacy Act subsection (c)(3) would alert 
    subjects of an investigation to the existence of the investigation and 
    that such persons are subjects of that investigation. Since release of 
    such information to subjects would provide them with significant 
    information concerning the nature of the investigation, it could result 
    in the
    
    [[Page 48464]]
    
    altering or destruction of documentary evidence, improper influencing 
    of witnesses and other activities that could impede or compromise the 
    investigation.
        (ii) These systems are exempt from Privacy Act subsections (d), 
    (e)(4)(G) and (H) and (f) for the following reasons: Notifying an 
    individual at the individual's request of the existence of records in 
    an investigative file pertaining to such individual or to grant access 
    to an investigative file could: interfere with investigative and 
    enforcement proceedings; constitute an unwarranted invasion of the 
    personal privacy of others; disclose the identity of confidential 
    sources and reveal confidential information supplied by these sources; 
    and disclose investigative techniques and procedures.
        (iii) The application of Privacy Act subsection (e)(4)(I) could 
    disclose investigative techniques and procedures and cause sources to 
    refrain from giving such information because of fear of reprisal, or 
    fear of breach of promises of anonymity and confidentiality. This would 
    compromise the ability to conduct investigations. Even though the 
    agency has claimed an exemption from this particular requirement, it 
    still plans to generally identify the categories of records and the 
    sources for these records in this system. However, for the reasons 
    stated in this paragraph, this exemption is still being cited in the 
    event an individual wanted to know a specific source of information.
        (iv) These systems of records are exempt from Privacy Act 
    subsection (e)(1) because: It is not possible to detect relevance or 
    necessity of specific information in the early stages of an 
    investigation. Relevance and necessity are questions of judgment and 
    timing. What appears relevant and necessary when collected may 
    ultimately be determined to be unnecessary. It is only after the 
    information is evaluated that the relevance and necessity of such 
    information can be established. In interviewing persons or obtaining 
    other forms of evidence during an investigation, information may be 
    supplied to the investigator which relates to matters incidental to the 
    main purpose of the investigation but which is appropriate in a 
    thorough investigation. Oftentimes, such information cannot readily be 
    segregated.
        (2) In addition, the system of records, Loan Guaranty Fee Personnel 
    and Program Participant Records--VA (71VA26), is exempt [pursuant to 
    Privacy Act subsection (k)(5)] from Privacy Act subsections (c)(3), 
    (d), (e)(1), (e)(4)(G), (H) and (I) and (f), for the following reasons:
        (i) The application of Privacy Act subsection (c)(3) would alert 
    subjects of background suitability investigations to the existence of 
    the investigation and reveal that such persons are subjects of that 
    investigation. Since release of such information to subjects of an 
    investigation would provide the subjects with significant information 
    concerning the nature of the investigation, it could result in 
    revealing the identity of a confidential source.
        (ii) This system is exempt from Privacy Act subsections (d), 
    (e)(4)(G) and (H) and (f) for the following reasons: To notify an 
    individual at the individual's request of the existence of records in 
    an investigative file pertaining to such an individual or to grant 
    access to an investigative file would disclose the identity of 
    confidential sources and reveal confidential information supplied by 
    these sources.
        (iii) The application of Privacy Act subsection (e)(4)(I) could 
    disclose sufficient information to disclose the identity of a 
    confidential source and cause sources to refrain from giving such 
    information because of fear of reprisal, or fear of breach of promises 
    of anonymity and confidentiality. This would compromise the ability to 
    conduct background suitability investigations.
        (iv) This system of records is exempt from Privacy Act subsection 
    (e)(1) because: It is not possible to detect relevance and necessity of 
    specific information from a confidential source in the early stages of 
    an investigation. Relevance and necessity are questions of judgment and 
    timing. What appears relevant and necessary when collected may 
    ultimately be determined to be unnecessary. It is only after the 
    information is evaluated that the relevance and necessity of such 
    information can be established regarding suitability for VA approval as 
    a fee appraiser or compliance inspector. In interviewing persons or 
    obtaining other forms of evidence during an investigation for 
    suitability for VA approval, information may be supplied to the 
    investigator which relates to matters incidental to the main purpose of 
    the investigation but which is appropriate in a thorough investigation. 
    Oftentimes, such information cannot readily be segregated and 
    disclosure might jeopardize the identity of a confidential source.
    
    (Authority: 5 U.S.C. 552a; 38 U.S.C. 501, 5701)
    
    
    Secs. 1.513 through 1.584  [Removed]
    
        3. Sections 1.513 through 1.584, the undesignated center heading 
    and the note immediately preceding Sec. 1.550, and the undesignated 
    center heading and note immediately preceding Sec. 1.575 are removed.
    
    PART 2--DELEGATIONS OF AUTHORITY
    
        4. The authority citation for part 2 continues to read as follows:
    
    (Authority: 5 U.S.C. 302; 38 U.S.C. 501, 512; 44 U.S.C. 3702, unless 
    otherwise noted.)
    
        5. In Sec. 2.6, paragraph (e)(11) is revised to read as follows:
    
    
    Sec. 2.6  Secretary's delegations of authority to certain officials (38 
    U.S.C. 512).
    
     * * * * *
        (e) * * *
        (11) The General Counsel, the Deputy General Counsel, and the 
    Assistant General Counsel for Professional Staff Group IV are 
    authorized to make final Departmental decisions on appeals under the 
    Freedom of Information Act, the Privacy Act, and 38 U.S.C. 5701 and 
    5705.
    
    (Authority: 38 U.S.C. 512)
     * * * * *
    [FR Doc. 98-22858 Filed 9-9-98; 8:45 am]
    BILLING CODE 8320-01-P
    
    
    

Document Information

Published:
09/10/1998
Department:
Veterans Affairs Department
Entry Type:
Proposed Rule
Action:
Proposed rule.
Document Number:
98-22858
Dates:
Comments must be received on or before November 9, 1998.
Pages:
48455-48464 (10 pages)
RINs:
2900-AH98: Release of Information From Department of Veterans Affairs Records
RIN Links:
https://www.federalregister.gov/regulations/2900-AH98/release-of-information-from-department-of-veterans-affairs-records
PDF File:
98-22858.pdf
CFR: (12)
31 CFR 2.6
38 CFR 1.500
38 CFR 1.501
38 CFR 1.502
38 CFR 1.503
More ...