[Federal Register Volume 62, Number 172 (Friday, September 5, 1997)]
[Notices]
[Page 47042]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-23573]
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DEPARTMENT OF THE INTERIOR
Minerals Management Service
Agency Information Collection Activities: Proposed Collection;
Comment Request
AGENCY: Minerals Management Service, DOI.
ACTION: Notice of information collection solicitation.
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SUMMARY: Under the Paperwork Reduction Act of 1995, the Minerals
Management Service (MMS) is soliciting comments on an information
collection, Training and Outreach Evaluation Questionnaires.
FORM: MMS-4420, A-H.
DATES: Written comments should be received on or before November 4,
1997.
ADDRESSES: Comments sent via the U.S. Postal Service should be sent to
Minerals Management Service, Royalty Management Program, Rules and
Publications Staff, P.O. Box 25165, MS 3021, Denver, Colorado 80225-
0165; courier address is Building 85, Room A-212, Denver Federal
Center, Denver, Colorado 80225; e:mail address is David__Guzy@mms.gov.
FOR FURTHER INFORMATION CONTACT: Dennis C. Jones, Rules and
Publications Staff, phone (303) 231-3046, FAX (303) 231-3385, e-mail
Dennis__C__Jones@mms.gov.
SUPPLEMENTARY INFORMATION: In compliance with the Paperwork Reduction
Act of 1995, Section 3506(c)(2)(A), we are notifying you, members of
the public and affected agencies, of this collection of information and
are inviting your comments. Is this information collection necessary
for us to properly do our job? Have we accurately estimated the
industry burden for responding to this collection? Can we enhance the
quality, utility, and clarity of the information we collect? Can we
lessen the burden of this information collection on the respondents by
using automated collection techniques or other forms of information
technology?
Executive Order No. 12862, September 11, 1993, Setting Customer
Service Standards, provided renewed focus on surveying customers. The
MMS Royalty Management Program (RMP) uses training and outreach
evaluation questionnaires as one method of surveying customers about
levels of satisfaction.
The RMP frequently provides training and outreach to its
constituents to facilitate their compliance with laws and regulations
and to ensure that constituents are well informed. In 1996 we presented
over 20 training sessions to the oil and gas and solid minerals
reporters on various aspects of royalty reporting, production
reporting, and valuation. We also provided over 30 outreach sessions to
individual Indian minerals owners, Indian Tribes, and the Bureau of
Indian Affairs on Indian royalty management issues. Additionally, we
provided several sessions of relevant training to our financial and
systems contractors and State and Tribal auditors.
At the end of a training or outreach session, RMP asks participants
to complete and return evaluation questionnaires; participant response
is voluntary. Some questions are uniform across all of the evaluation
questionnaires; some are specific to each type of training or outreach.
We use the feedback from these questionnaires to enhance future
training and outreach and to improve RMP's overall service. We request
feedback on several areas of our training and outreach sessions,
including:
Organization of training.
Level of detail.
Clarity of presentation.
Achievement of training objectives.
Relevance of subject matter.
Effectiveness of training materials.
Other topic suggestions for future sessions.
Overall RMP customer service.
We estimate that the annual burden to our constituents is 180
hours, assuming that all training and outreach participants respond to
these evaluations and each evaluation questionnaire takes 6 minutes to
complete (1800 participants x 6 minutes = 10,800 minutes or 180
hours).
Dated August 26, 1997.
Lucy Querques Denett,
Associate Director for Royalty Management.
[FR Doc. 97-23573 Filed 9-4-97; 8:45 am]
BILLING CODE 4310-MR-P
