01-9734. Submission for OMB Review; Comment Request

The Department of Commerce has submitted to the Office of Management and Budget (OMB) for clearance the following proposal for collection of information under the provisions of the Paperwork Reduction Act (44 U.S.C. Chapter 35).

Agency: National Oceanic and Atmospheric Administration (NOAA).

Title: NOAA Customer Surveys.

Form Number(s): None.

OMB Approval Number: 0648-0342.

Type of Request: Regular submission.

Burden Hours: 1,800.

Number of Respondents: 70,000.

Average Hours Per Response: Varies from 1-15 minutes, depending on specific survey.

Needs and Uses: This is a request for a generic clearance for voluntary customer surveys to be conducted by NOAA program offices to determine whether their customers are satisfied with products and/or services being received and whether they have suggestions for improving those products and services. NOAA is not planning a NOAA-wide survey. The request is for approval of generic lists of questions which individual program offices would select from and adapt to meet their specific needs. Those specific surveys would then be sent to OMB for fast-track review to ensure that the proposal is consistent with the generic clearance and well-planned.

Affected Public: Business or other for-profit organizations, individuals or households, not-for-profit institutions, farms, Federal Government, and State, Local, or Tribal Government.

Frequency: On occasion.

Respondent's Obligation: Voluntary.

OMB Desk Officer: David Rostker, [phone].

Copies of the above information collection proposal can be obtained by calling or writing Madeleine Clayton, Departmental Paperwork Clearance Officer, [phone], Department of Commerce, Room 6086, 14th and Constitution Avenue, NW, Washington, DC 20230 (or via the Internet at [e-mail]).

Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to David Rostker, OMB Desk Officer, Room 10202, New Executive Office Building, Washington, DC 20503.

Dated: April 12, 2001.

Gwellnar Banks,

Management Analyst, Office of the Chief Information Officer.