05-14060. Obligation of Telecommunications Equipment Manufactures And Telecommunications Services Providers To Designate Agent For Complaints Received By The FCC

AGENCY:

Federal Communications Commission.

ACTION:

Notice.

SUMMARY:

In this document, the Commission reminds telecommunications equipment manufacturers and telecommunications service providers of their obligation to designate an agent for service of informal and formal complaints received by the Commission.

DATES:

Effective June 14, 2005.

FOR FURTHER INFORMATION CONTACT:

Arlene Alexander, [phone] (voice), [phone] (TTY), or e-mail [e-mail].

SUPPLEMENTARY INFORMATION:

This is a summary of the Commission's Public Notice, DA 05-1653, released June 14, 2005. This designation or updated designation information may be sent to the Commission via e-mail to [e-mail] or mail 1 copy only to: Federal Communications Commission, Attention: Arlene Alexander, 445 12th Street, SW., Room CY-C418, Washington, DC 20554. Contact information for section 255 telecommunications equipment manufacturers is posted on the Consumer & Governmental Affairs Bureau's Web site at: http://www.fcc.gov/​cgb/​dro/​section255_​manu.html;​; contact information for telecommunications service providers is posted at http://www.fcc.gov/​cgb/​dro/​service_​providers.html;​; and contact information for affected colleges and universities is posted at http://www.fcc.gov/​cgb/​dro/​section255_​colleges.html. The Commission asks that you check this information for accuracy. If the information is not accurate, current, or if it is non-existent, please e-mail the correct information to [e-mail]. The full text of this document and filings will be available for public inspection and copying during regular business hours at the FCC Reference Information Center, Portals II, 445 12th Street, SW., Room CY-A257, Washington, DC 20554. These documents may also be purchased from the Commission's duplicating contractor, Best Copy and Printing, Inc. (BCPI), Portals II, 445 12th Street, SW., Room CY-B402, Washington, DC 20554. Customers may contact BCPI at their Web site: http://www.bcpiweb.com or call 1-800-378-3160. Filings may also be viewed on the Consumer & Governmental Affairs Bureau's, Disability Rights Office home page at http://www.fcc.gov/​cgb/​dro.

To request materials in accessible formats for people with disabilities (Braille, large print, electronic files, audio format), send an e-mail to [e-mail] or call the Consumer & Governmental Affairs Bureau at [phone] (voice) or [phone] (TTY). This Public Notice can also be downloaded in Word and Portable Document Format (PDF) at http://www.fcc.gov/​cgb.dro.

Synopsis

On September 29, 1999, the Commission released a Report and Order and Further Notice of Inquiry (RO & FNOI) that adopted regulations implementing section 255 of the Communications Act, which requires telecommunications equipment manufacturers and service providers to ensure that their equipment and services are accessible to persons with disabilities, to the extent that it is readily achievable to do so. (See Implementation of Sections 255 and 251(a)(2) of the Communications Act of 1934, as enacted by the Telecommunications Act of 1996, Report and Order and Further Notice of Inquiry (RO & FNOI), WT Docket No. 96-198, FCC 99-181, 16 FCC Rcd 6417 (September 29, 1999), published at 65 FR 63235, November 19, 1999). The regulations require, in part, that equipment manufacturers and service providers covered by section 255 of the Communications Act, designates an agent for service of informal and formal complaints received by the Commission. (See 47 CFR 6.18 and 7.18). The designation shall include a name or department designation, business address, telephone number, and, if available, TTY number, facsimile number, and Internet e-mail address.

Federal Communications Commission.

Jay Keithley,

Deputy Bureau Chief, Consumer & Governmental Affairs Bureau.