96-27707. Overpayment Appeal and Waiver Rights  

  • [Federal Register Volume 61, Number 212 (Thursday, October 31, 1996)]
    [Rules and Regulations]
    [Pages 56126-56133]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 96-27707]
    
    
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    SOCIAL SECURITY ADMINISTRATION
    
    20 CFR Parts 404 and 410
    
    RIN 0960-AD99
    
    
    Overpayment Appeal and Waiver Rights
    
    AGENCY: Social Security Administration (SSA).
    
    ACTION: Final rules.
    
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    SUMMARY: In these final regulations we address the rights of 
    individuals regarding overpayment and waiver
    
    [[Page 56127]]
    
    determinations in the Social Security and Black Lung benefits programs 
    by stating policy established as a result of a series of court 
    decisions, beginning with the 1974 court decision in Buffington, et al. 
    v.  Weinberger and including the Supreme Court decision in Califano v. 
    Yamasaki. The effect of these final regulations is to codify these 
    additional rights for overpaid individuals established in these court 
    decisions.
    
    EFFECTIVE DATE: These final rules are effective December 2, 1996.
    
    FOR FURTHER INFORMATION CONTACT: Lois Berg, Legal Assistant, 3-B-1 
    Operations Building, 6401 Security Boulevard, Baltimore, MD 21235, 
    (410) 965-1713 for information about these rules. For information on 
    eligibility or claiming benefits, call our national toll-free number, 
    1-800-772-1213.
    
    SUPPLEMENTARY INFORMATION:
    
    Background
    
        Section 204(b) of the Social Security Act (the Act) provides that 
    the Commissioner of Social Security (the Commissioner) shall not 
    recover an old-age, survivors, and disability insurance (OASDI) 
    overpayment from any individual who is without fault in causing the 
    overpayment if recovery from that individual would ``defeat the 
    purpose'' of title II of the Act or be ``against equity and good 
    conscience.'' Sections 205(a) and 702(a)(5) of the Act authorize the 
    issuance of regulations regarding our overpayment recovery policies.
        Sections 411(b) and 426(a) of the Black Lung Benefits Act (30 
    U.S.C. 921(b) and 936(a)), authorize the Commissioner to issue 
    regulations to administer the provisions of the Black Lung benefits 
    program. The provisions for recovery of an overpayment from an 
    individual under the Black Lung benefits program (Part B) regulations 
    generally parallel the regulations of the OASDI programs.
        On October 22, 1974, the U.S. District Court for the Western 
    District of Washington in Buffington, et al. v. Weinberger, No. 734-
    73C2, stopped SSA from recovering overpaid Social Security benefits 
    without first giving each member of the plaintiff class adequate 
    written notice of the overpayment determination and the right to a pre-
    recoupment hearing.
        The court ordered that the written notice must include:
        1. A statement of the alleged overpayment, an explanation of the 
    basis for the overpayment and SSA's proposed action to recover the 
    overpayment;
        2. A statement of the individual's right to a pre-recoupment 
    hearing;
        3. Instructions and forms for requesting a pre-recoupment hearing;
        4. An explanation that if the individual did not request a pre-
    recoupment hearing within 30 days of the date of mailing of the 
    overpayment notice, it would be presumed that the individual waived 
    his/her right to the hearing and recovery of the alleged overpayment 
    would begin;
        5. A statement of any other administrative relief available (i.e., 
    reconsideration of the fact and/or amount of overpayment and waiver of 
    recovery of the overpayment); and
        6. A statement that an SSA office would help the individual 
    complete and submit forms for appeal or waiver requests.
        The court also ordered the following:
        1. SSA had to restore all benefits withheld from the named 
    plaintiffs pending an opportunity for a pre-recoupment hearing.
        2. Each individual had to be given the opportunity to examine his/
    her claims file at least 5 days prior to the date of the pre-recoupment 
    hearing.
        3. The pre-recoupment hearing had to be conducted by an SSA 
    employee who had no prior knowledge of the events leading to the 
    overpayment determination and the decision to recover the overpayment.
        4. At the hearing, the individual had to be given the opportunity 
    to:
         Appear personally, testify, and cross-examine any 
    witnesses;
         Be represented by an attorney or other representative; and
         Submit documents for consideration at the hearing.
        The court did not require that a transcript be made of the hearing.
        5. After the hearing, SSA had to issue a written decision to the 
    individual (and his/her representative, if any) specifying the findings 
    of fact and conclusions in support of the decision and advising of the 
    individual's right to appeal the decision.
        In accordance with the court order, SSA began to issue overpayment 
    notices containing all of the aforementioned information and to offer 
    pre-recoupment hearings to all class members.
        On June 20, 1979, the Supreme Court held in Califano v. Yamasaki, 
    442 U.S. 682 (1979), that individuals who file a written request for 
    waiver are entitled to the opportunity for a pre-recoupment oral 
    hearing, but those who request only reconsideration are not so 
    entitled. Thereafter, SSA applied revised overpayment notice and pre-
    recoupment hearing procedures to all individuals determined to be 
    overpaid under the title II or Black Lung benefit programs. On July 31, 
    1981, the Buffington court required SSA to schedule pre-recoupment 
    hearings automatically for individuals whose request for waiver of 
    overpayment recovery could not be approved after initial paper review. 
    On February 10, 1983, the Buffington court approved procedures 
    developed by SSA in response to the 1981 decree whereby pre-recoupment 
    hearings would be scheduled automatically but ordered SSA to schedule 
    the hearings through a written notice to the claimant. The scheduling 
    letter had to contain the date, time and place of the hearing; the 
    procedure for reviewing the claims file before the hearing; the 
    procedure for seeking a change in the scheduled date, time, and/or 
    place; and all other information necessary to fully inform the claimant 
    about the pre-recoupment hearing. SSA began to automatically schedule 
    pre-recoupment hearings in writing in April 1983. The court also 
    retained jurisdiction over the matter and prohibited any changes in the 
    overpayment procedures it had approved without prior notification of 
    plaintiffs' counsel and prior approval from the court.
        In its order of October 19, 1987, the Buffington court approved 
    SSA's plan to transfer waiver decisionmaking authority for Retirement 
    and Survivors Insurance overpayments from the processing centers to the 
    field offices. SSA implemented this change in July 1988.
        On April 13, 1994, the Buffington court approved a stipulation 
    modifying the court's injunction in this matter. Under the stipulation, 
    plaintiffs agreed to withdraw counsel notification and court approval 
    requirements for future changes to SSA overpayment policies. In return, 
    SSA agreed to promulgate a Social Security Ruling (SSR) and then final 
    regulations embodying the overpayment requirements set forth in 
    Yamasaki, above. SSA published the SSR on July 11, 1994 (59 FR 35378), 
    published proposed regulations on June 2, 1995 (60 FR 28767), and is 
    now publishing final regulations to fulfill its commitments under the 
    stipulation.
    
    Current Regulations
    
        Our current regulations do not address the adequate notice, face-
    to-face oral hearing, or appeal step issues noted above. However, SSA 
    has been complying with the court orders described above through 
    program instructions approved by the Buffington court.
    
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    Regulations Changes
    
        We are restating in regulations the policies enunciated in the 
    court decisions and established in our program instructions. The final 
    regulations provide that when an overpayment is discovered, we notify 
    the individual immediately. The notice includes:
        1. The overpayment amount and how and when it occurred;
        2. A request for full, immediate refund, unless the overpayment can 
    be withheld from the next month's benefit;
        3. The proposed adjustment of benefits if refund is not received 
    within 30 days after the date of the notice and adjustment of benefits 
    is available;
        4. An explanation of the availability of a different rate of 
    withholding when full withholding is proposed, installment payments 
    when refund is requested and adjustment is not currently available, 
    and/or cross-program recovery when refund is requested and the 
    individual is receiving another type of payment from SSA (language 
    about cross-program recovery is not included in notices sent to 
    individuals in jurisdictions where this recovery option is not 
    available; currently, cross-program recovery is not available to 
    residents of New York and Pennsylvania);
        5. An explanation of the right to request waiver of adjustment or 
    recovery and the automatic scheduling of a file review and pre-
    recoupment hearing (commonly referred to as a personal conference) if a 
    request for waiver cannot be approved after initial paper review;
        6. An explanation of the right to request reconsideration of the 
    fact and/or amount of the overpayment determination;
        7. Instructions about the availability of forms for requesting 
    reconsideration and waiver;
        8. An explanation that if the individual does not request waiver or 
    reconsideration within 30 days of the date of the overpayment notice, 
    adjustment or recovery of the overpayment will begin;
        9. A statement that an SSA office will help the individual complete 
    and submit forms for appeal or waiver requests; and
        10. A statement that the individual should notify SSA promptly if 
    reconsideration, waiver, a lesser rate of withholding, repayment by 
    installments or cross-program adjustment is wanted.
        Form SSA-3105 (Important Information About Your Appeal and Waiver 
    Rights) is included with each overpayment notice. The SSA-3105 further 
    explains the pre-recoupment review process and contains a tear-off form 
    which the individual may complete and return to SSA if he/she wants 
    reconsideration and/or waiver.
        The final regulations also provide that to ensure meaningful 
    opportunity to contest the correctness of an overpayment determination 
    and/or establish entitlement to waiver, the date on which full refund 
    is due and, if appropriate, the date on which adjustment will begin 
    must be at least 30 days after the date of the overpayment notice. If 
    the individual responds within 30 days after the date of the 
    overpayment notice, SSA must take action to ensure that benefit 
    payments are not interrupted. Any time waiver is requested, SSA stops 
    adjustment or recovery.
        When waiver is requested, the individual gives SSA information 
    (usually on Form SSA-632-BK (Request for Waiver of Overpayment Recovery 
    or Change in Repayment Rate)) to support his/her contention that he/she 
    is without fault in causing the overpayment and that recovery would 
    either cause financial hardship or be inequitable. That information, 
    along with supporting documentation, is reviewed to determine if waiver 
    can be approved.
        If waiver cannot be approved after this review, the individual is 
    notified in writing and given the dates, times and place of the file 
    review and personal conference; the procedure for reviewing the claims 
    file prior to the personal conference; the procedure for seeking a 
    change in the scheduled dates, times, and/or place; and all other 
    information necessary to fully inform the individual about the personal 
    conference. The file review is always scheduled at least 5 days before 
    the personal conference.
        At the file review, the individual and the individual's 
    representative have the right to review the claims file and applicable 
    law and regulations with the decisionmaker or another SSA 
    representative who is prepared to answer questions. We will provide 
    copies of material related to the overpayment and/or waiver from the 
    claims file or pertinent sections of the law or regulations that are 
    requested by the individual or the individual's representative.
        Although the individual may be represented at the personal 
    conference, he/she must also be present. This requirement is consistent 
    with the Supreme Court's reasoning in Califano v. Yamasaki. In 
    Yamasaki, the court concluded that written review could not satisfy 
    SSA's obligation to make an accurate waiver determination because an 
    evaluation of fault requires an evaluation of all pertinent 
    circumstances, such as the recipient's intelligence, and physical and 
    mental condition. The court said, ``We do not see how these can be 
    evaluated absent personal contact between the recipient and the person 
    who decides his case.'' Id. at 698.
        SSA will provide suitable private space for the personal 
    conference. However, if the individual cannot come to the conference 
    site for a legitimate reason (e.g., he/she is incapacitated), SSA 
    personnel will travel as far as necessary to conduct the conference.
        At the personal conference, the individual is given the opportunity 
    to:
        1. Appear personally, testify, cross-examine any witnesses, and 
    make arguments;
        2. Be represented by an attorney or other representative, although 
    the individual must be present at the conference; and
        3. Submit documents for consideration by the decisionmaker.
        At the personal conference, the decisionmaker:
        1. Tells the individual that the decisionmaker was not previously 
    involved in the issue under review, that the waiver decision is solely 
    the decisionmaker's, and that the waiver decision is based only on the 
    evidence or information presented or reviewed at the conference;
        2. Ascertains the role and identity of everyone present;
        3. Indicates whether or not the individual reviewed the claims 
    file;
        4. Explains the provisions of law and regulations applicable to the 
    issue;
        5. Briefly summarizes the evidence already on file which will be 
    considered;
        6. Ascertains from the individual whether the information presented 
    is correct and whether he/she fully understands it;
        7. Allows the individual and the individual's representative, if 
    any, to present the individual's case;
        8. Secures updated financial information and verification, if 
    necessary;
        9. Allows each witness to present information and allows the 
    individual and the individual's representative to question each 
    witness;
        10. Ascertains whether there is any further evidence to be 
    presented;
        11. Reminds the individual of any evidence promised by the 
    individual which has not been presented;
        12. Lets the individual and the individual's representative, if 
    any, present any proposed summary or closing statement;
    
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        13. Explains that a decision will be made and the individual will 
    be notified in writing; and
        14. Explains further appeal rights in the event the decision is 
    adverse to the individual.
        SSA issues a written decision to the individual (and his/her 
    representative, if any) specifying the findings of fact and conclusions 
    in support of the decision to approve or deny waiver and advising of 
    the individual's right to appeal the decision. If waiver is denied, 
    adjustment or recovery of the overpayment begins even if the individual 
    appeals.
        If it appears that the waiver cannot be approved, and the 
    individual declines a personal conference or fails to appear for a 
    second scheduled personal conference, a decision regarding the waiver 
    will be made based on the written evidence of record. Reconsideration 
    is then the next step in the appeals process.
        The final regulations also state that although a personal 
    conference decision on the waiver issue is an initial determination, 
    when an individual is appealing an initial determination of waiver 
    denial based on a personal conference, the first appeal step is an 
    administrative law judge (ALJ) hearing, bypassing the reconsideration 
    which generally follows initial determinations. We provide that the 
    appeal goes directly to an ALJ hearing in this situation because a 
    reconsideration is a review of the written evidence and would be less 
    comprehensive in scope than the preceding personal conference. However, 
    where an individual is appealing an initial determination of waiver 
    denial based solely on a review of the written evidence rather than a 
    personal conference (i.e., the individual chose to forego the personal 
    conference) the first appeal step is a reconsideration.
        Additionally, an individual may concurrently appeal the substantive 
    determination that the overpayment occurred and request waiver of 
    recovery of the overpayment. The final regulations provide that when 
    the substantive determination is upheld on reconsideration and the 
    waiver is denied, even if it is denied solely on the basis of a review 
    of the written evidence, the next step in the appeal process for both 
    determinations is an ALJ hearing.
        In addition to revising the regulations to codify the policy 
    established in these court decisions, we are also removing references 
    to title XVIII from Secs. 404.502a and 404.506. These references 
    address Medicare overpayment situations, which fall within the purview 
    of the Health Care Financing Administration (HCFA). Before HCFA became 
    a separate agency, SSA was responsible for both the Social Security 
    cash benefit program and the Medicare program. Consequently, HCFA has 
    historically relied on many of SSA's regulations that addressed similar 
    situations under titles II and XVIII of the Act. The recoupment of 
    overpayments has been one of these situations. However, because 
    differences in the two programs have increased, HCFA has determined 
    that modifications to the rules are necessary. As a result, HCFA is in 
    the process of promulgating its own regulations with regard to Medicare 
    overpayments. In the meantime, on September 19, 1996 (61 FR 63404), 
    HCFA published a final rule that incorporated the substantive content 
    of 20 CFR 404.502a and 404.506 into 42 CFR 405.357 and 404.358, 
    respectively. Therefore, we are removing the references to title XVIII 
    from the regulations text of these final regulations.
    
    Comments on Notice of Proposed Rulemaking (NPRM)
    
        On June 2, 1995, we published proposed rules in the Federal 
    Register at 60 FR 28767 with a 60-day comment period. We received three 
    letters with comments. Following are summaries of those comments and 
    our responses to them.
        Comment: The final rules should also make comparable changes to the 
    title XVI overpayment/waiver regulations.
        Response: Many title XVI overpayment/waiver policies are the same 
    as those in title II. As a result of the comments, we will begin a 
    separate NPRM to make conforming changes to the title XVI regulations 
    where the procedures are already the same. We will also evaluate the 
    need for any additional changes in the title XVI overpayment/waiver 
    procedures. If we determine additional changes are needed, we will 
    address them in the separate NPRM.
        Comment: Additional improvements not specifically addressed in the 
    Buffington court order should be made to SSA's overpayment notices, and 
    these changes should be codified in the final rules.
        Response: All of the notice requirements ordered by the court in 
    Buffington are addressed in the final rules. In addition, SSA has an 
    ongoing initiative to improve the quality of our notices, and our goal 
    is to examine and revise overpayment notices as necessary to meet 
    changing public needs. As part of this initiative, we solicited 
    comments from advocacy groups and made interim improvements to the 
    language. The National Senior Citizens Law Center and the Legal 
    Services for the Elderly, who were two of the commenters on the 
    proposed rules, were among those groups whose comments were used to 
    improve the notices. However, as a result of the longstanding court 
    injunction in Buffington which said we could not change overpayment/
    waiver policy without court approval, the changes were never 
    implemented. Now that the injunction has been modified, we have focus-
    tested the revised language and plan for further improvements.
        As we work on the notices improvement initiative, we will 
    thoroughly consider all comments concerning the overpayment notices 
    that we received on the NPRM. However, any changes we adopt as a result 
    of these comments will be in the actual notices or in our operating 
    instructions, rather than in regulations. It is not appropriate for the 
    regulations to prescribe individual notice content at the level of 
    specificity advocated in the comments. Including in the regulations 
    overly restrictive provisions on notice content would eliminate our 
    flexibility in addressing other public concerns about the notices.
        Comment: The regulations should explain circumstances where the 
    personal conference can address whether an overpayment exists, as 
    contrasted with whether the overpayment can be waived.
        Response: The regulations do not impose restrictions on matters 
    that can be addressed at a personal conference. If SSA employees have 
    any confusion on this point, clarification through program instructions 
    would be a more appropriate remedy.
        Comment: If the claimant does not clearly indicate which option he 
    or she wishes to pursue, it will be presumed that the claimant wishes 
    to challenge the overpayment.
        Response: Adopting this comment could disadvantage the claimant. If 
    the presumption is that only the fact of overpayment is being 
    challenged (i.e., a request for reconsideration of the overpayment 
    determination), recovery efforts stop until a reconsideration 
    determination is made. If the determination is unfavorable to the 
    claimant, recovery efforts resume, even if the person appeals that 
    determination. When only reconsideration is requested, there is no 
    right to a personal conference with recovery delayed until the 
    determination is made. That right only attaches to a waiver request.
        Comment: The regulations should state that SSA will refund all 
    withheld benefits if waiver is approved.
    
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        Response: SSA policy is to pay any improperly withheld benefits if 
    waiver is approved. However, this does not mean full repayment is 
    proper every time waiver is approved. For example, waiver may be denied 
    because, although the person was without fault in causing the 
    overpayment, recovery would not cause financial hardship. Recovery 
    begins. Subsequently, the person's financial situation changes for the 
    worse and waiver is again requested. Waiver is approved effective with 
    the date we determine the financial situation changed. Monies withheld 
    before that date were withheld properly and will not be repaid. SSA 
    policy also requires stopping recovery as of the month waiver is 
    requested. If SSA does not stop recovery timely, any money withheld as 
    of the date of the waiver request will be paid back.
        Comment: The regulations should provide for the record of the 
    personal conference to be made available to the claimant.
        Response: As stated in Secs. 404.506(d) and 410.561a(d), the 
    claimant has the right to review the claims file before the personal 
    conference. However, no transcript is made of the personal conference, 
    and no court has required one. The person is given a written record in 
    the form of the waiver determination. The new regulations at 
    Secs. 404.506(g) and 410.561a(g) provide that the written decision will 
    include findings of fact and conclusions in support of the decision. 
    Current program instructions explain that this determination will 
    specify all the evidence considered and the rationale for the 
    determination reached. This rationale must include any rebuttal of the 
    person's arguments. We believe the regulations, as drafted, along with 
    these program instructions provide sufficient safeguards while 
    retaining adequate agency flexibility.
        Comment: The regulations should explain that any adjustment or 
    recovery that occurs before issuance of the notice of overpayment, or 
    after a claimant requests waiver or appeals the overpayment notice, 
    will be refunded promptly to the claimant.
        Response: SSA does not begin overpayment adjustment or recovery 
    efforts until at least 30 days after the overpayment notice is sent. 
    However, we do have the right to refigure the overpayment amount before 
    we issue the overpayment notice. This policy was upheld in the Supreme 
    Court decision in Everhart, et al. v. Sullivan, 494 U.S. 83 (1990). If, 
    through error, benefits are improperly withheld, SSA policy is to pay 
    the benefits. To reemphasize this policy to all field employees who 
    deal with the overpayment and waiver processes, we will be sure that 
    program instructions clearly state that the money should be paid 
    promptly. However, we do not believe that it is appropriate to put this 
    in the regulations.
        Comment: The regulations should mention the right of claimants to 
    subpoena witnesses at a personal conference or, if they need to, 
    escalate a matter to the administrative hearing level.
        Response: Claimants may have witnesses testify at the personal 
    conference. If it becomes necessary to subpoena witnesses, SSA 
    procedures provide for escalating the matter to an ALJ hearing. We are 
    not changing the regulations to reflect this at this time because we 
    are looking into the feasibility of giving subpoena power to the 
    personal conference decisionmaker in the field office.
        Comment: The regulations should mention SSA's policy to permit a 
    claimant to request waiver and appeal of the overpayment concurrently 
    or in any sequence.
        Response: The commenter indicated that the policy should be stated 
    in the regulations because ``many agency employees appear to believe 
    that it is necessary for an overpayment appeal to be fully resolved 
    before any request for waiver can be processed or adjudicated.'' We do 
    not agree that ``many agency employees'' are confused about this 
    policy, which is currently in program instructions (section GN 
    02201.011 of the Program Operations Manual System (POMS)). However, we 
    will reemphasize this policy to all field employees who deal with the 
    overpayment and waiver processes the next time we issue this chapter of 
    the POMS or sooner, if necessary.
        The following comments concern matters outside the scope of, and 
    therefore are not addressed in, these final regulations.
        1. The regulations should clarify the relationship between the 30-
    day rule, 60-day rule, and 10-day rule concerning overpayments.
        2. The regulations should mention the claimants' right to receive 
    notice of the opportunity to decline cross-program recovery. (We note, 
    however, that this principle is already established at 20 C.F.R. 
    416.570.)
        3. The regulations should explain how representative payees will be 
    treated.
        4. The regulations should explain claimants' rights with respect to 
    underpayments and netted overpayments.
        For the reasons discussed above, we have not changed the text of 
    the proposed rules to reflect the public comments. We have, however, 
    revised the introductory paragraph in Sec. 410.561, as shown in the 
    proposed rules, to add a phrase which is currently in that section of 
    the regulations and which was inadvertently omitted from the proposed 
    rules. Section 410.561 will then agree with Sec. 404.502a, which is a 
    corresponding section of the regulations. With this one exception, we 
    are publishing the proposed regulations unchanged as final regulations.
    
    Regulatory Procedures
    
    Executive Order 12866
    
        We have consulted with the Office of Management and Budget (OMB) 
    and determined that these final regulations do not meet the criteria 
    for a significant regulatory action under Executive Order 12866. Thus, 
    they were not subject to OMB review.
    
    Paperwork Reduction Act of 1980
    
        These final regulations impose no new reporting or recordkeeping 
    requirements which are subject to review by OMB.
    
    Regulatory Flexibility Act
    
        We certify that these final regulations will not have a significant 
    economic impact on a substantial number of small entities because they 
    affect only individuals. Therefore, a regulatory flexibility analysis 
    as provided in Public Law 96-354, the Regulatory Flexibility Act, is 
    not required.
    
    (Catalog of Federal Domestic Assistance: Program Nos. 96.001, Social 
    Security--Disability Insurance; 96.002, Social Security--Retirement 
    Insurance; 96.003, Social Security--Special Benefits for Persons 
    Aged 72 and Over; 96.004, Social Security--Survivors Insurance; and 
    96.005, Special Benefits for Disabled Coal Miners)
    
    List of Subjects
    
    20 CFR Part 404
    
        Administrative practice and procedure; Death benefits; Old-Age, 
    Survivors, and Disability Insurance; Reporting and recordkeeping 
    requirements.
    
    20 CFR Part 410
    
        Administrative practice and procedure; Black lung benefits; Death 
    benefits; Disability benefits; Miners; Reporting and recordkeeping 
    requirements.
    
        Dated: October 8, 1996.
    Shirley S. Chater,
    Commissioner of Social Security.
    
        For the reasons set out in the preamble, parts 404 and 410 of 
    chapter
    
    [[Page 56131]]
    
    III of title 20 of the Code of Federal Regulations are amended as 
    follows.
    
    PART 404--FEDERAL OLD-AGE, SURVIVORS AND DISABILITY INSURANCE 
    (1950-  )
    
    Subpart F--[Amended]
    
        1. The authority citation for subpart F of part 404 continues to 
    read as follows:
    
        Authority: Secs. 204(a)-(d), 205(a), and 702(a)(5) of the Social 
    Security Act (42 U.S.C. 404(a)-(d), 405(a), and 902(a)(5)); 31 
    U.S.C. 3720A.
    
        2. Section 404.502a is revised to read as follows:
    
    
    Sec. 404.502a  Notice of right to waiver consideration.
    
        Whenever an initial determination is made that more than the 
    correct amount of payment has been made, and we seek adjustment or 
    recovery of the overpayment, the individual from whom we are seeking 
    adjustment or recovery is immediately notified. The notice includes:
        (a) The overpayment amount and how and when it occurred;
        (b) A request for full, immediate refund, unless the overpayment 
    can be withheld from the next month's benefit;
        (c) The proposed adjustment of benefits if refund is not received 
    within 30 days after the date of the notice and adjustment of benefits 
    is available;
        (d) An explanation of the availability of a different rate of 
    withholding when full withholding is proposed, installment payments 
    when refund is requested and adjustment is not currently available, 
    and/or cross-program recovery when refund is requested and the 
    individual is receiving another type of payment from SSA (language 
    about cross-program recovery is not included in notices sent to 
    individuals in jurisdictions where this recovery option is not 
    available);
        (e) An explanation of the right to request waiver of adjustment or 
    recovery and the automatic scheduling of a file review and pre-
    recoupment hearing (commonly referred to as a personal conference) if a 
    request for waiver cannot be approved after initial paper review;
        (f) An explanation of the right to request reconsideration of the 
    fact and/or amount of the overpayment determination;
        (g) Instructions about the availability of forms for requesting 
    reconsideration and waiver;
        (h) An explanation that if the individual does not request waiver 
    or reconsideration within 30 days of the date of the overpayment 
    notice, adjustment or recovery of the overpayment will begin;
        (i) A statement that an SSA office will help the individual 
    complete and submit forms for appeal or waiver requests; and
        (j) A statement that the individual receiving the notice should 
    notify SSA promptly if reconsideration, waiver, a lesser rate of 
    withholding, repayment by installments or cross-program adjustment is 
    wanted.
        3. Section 404.506 is revised to read as follows:
    
    
    Sec. 404.506  When waiver may be applied and how to process the 
    request.
    
        (a) Section 204(b) of the Act provides that there shall be no 
    adjustment or recovery in any case where an overpayment under title II 
    has been made to an individual who is without fault if adjustment or 
    recovery would either defeat the purpose of title II of the Act, or be 
    against equity and good conscience.
        (b) If an individual requests waiver of adjustment or recovery of a 
    title II overpayment within 30 days after receiving a notice of 
    overpayment that contains the information in Sec. 404.502a, no 
    adjustment or recovery action will be taken until after the initial 
    waiver determination is made. If the individual requests waiver more 
    than 30 days after receiving the notice of overpayment, SSA will stop 
    any adjustment or recovery actions until after the initial waiver 
    determination is made.
        (c) When waiver is requested, the individual gives SSA information 
    to support his/her contention that he/she is without fault in causing 
    the overpayment (see Sec. 404.507) and that adjustment or recovery 
    would either defeat the purpose of title II of the Act (see 
    Sec. 404.508) or be against equity and good conscience (see 
    Sec. 404.509). That information, along with supporting documentation, 
    is reviewed to determine if waiver can be approved. If waiver cannot be 
    approved after this review, the individual is notified in writing and 
    given the dates, times and place of the file review and personal 
    conference; the procedure for reviewing the claims file prior to the 
    personal conference; the procedure for seeking a change in the 
    scheduled dates, times, and/or place; and all other information 
    necessary to fully inform the individual about the personal conference. 
    The file review is always scheduled at least 5 days before the personal 
    conference.
        (d) At the file review, the individual and the individual's 
    representative have the right to review the claims file and applicable 
    law and regulations with the decisionmaker or another SSA 
    representative who is prepared to answer questions. We will provide 
    copies of material related to the overpayment and/or waiver from the 
    claims file or pertinent sections of the law or regulations that are 
    requested by the individual or the individual's representative.
        (e) At the personal conference, the individual is given the 
    opportunity to:
        (1) Appear personally, testify, cross-examine any witnesses, and 
    make arguments;
        (2) Be represented by an attorney or other representative (see 
    Sec. 404.1700), although the individual must be present at the 
    conference; and
        (3) Submit documents for consideration by the decisionmaker.
        (f) At the personal conference, the decisionmaker:
        (1) Tells the individual that the decisionmaker was not previously 
    involved in the issue under review, that the waiver decision is solely 
    the decisionmaker's, and that the waiver decision is based only on the 
    evidence or information presented or reviewed at the conference;
        (2) Ascertains the role and identity of everyone present;
        (3) Indicates whether or not the individual reviewed the claims 
    file;
        (4) Explains the provisions of law and regulations applicable to 
    the issue;
        (5) Briefly summarizes the evidence already in file which will be 
    considered;
        (6) Ascertains from the individual whether the information 
    presented is correct and whether he/she fully understands it;
        (7) Allows the individual and the individual's representative, if 
    any, to present the individual's case;
        (8) Secures updated financial information and verification, if 
    necessary;
        (9) Allows each witness to present information and allows the 
    individual and the individual's representative to question each 
    witness;
        (10) Ascertains whether there is any further evidence to be 
    presented;
        (11) Reminds the individual of any evidence promised by the 
    individual which has not been presented;
        (12) Lets the individual and the individual's representative, if 
    any, present any proposed summary or closing statement;
        (13) Explains that a decision will be made and the individual will 
    be notified in writing; and
        (14) Explains repayment options and further appeal rights in the 
    event the decision is adverse to the individual.
        (g) SSA issues a written decision to the individual (and his/her 
    representative, if any) specifying the
    
    [[Page 56132]]
    
    findings of fact and conclusions in support of the decision to approve 
    or deny waiver and advising of the individual's right to appeal the 
    decision. If waiver is denied, adjustment or recovery of the 
    overpayment begins even if the individual appeals.
        (h) If it appears that the waiver cannot be approved, and the 
    individual declines a personal conference or fails to appear for a 
    second scheduled personal conference, a decision regarding the waiver 
    will be made based on the written evidence of record. Reconsideration 
    is then the next step in the appeals process (but see 
    Sec. 404.930(a)(7)).
    
    Subpart J--[Amended]
    
        4. The authority citation for subpart J of part 404 continues to 
    read as follows:
    
        Authority: Secs. 201(j), 205(a), (b), (d)-(h), and (j), 221, 
    225, and 702(a)(5) of the Social Security Act (42 U.S.C. 401(j), 
    405(a), (b), (d)-(h), and (j), 421, 425, and 902(a)(5)); 31 U.S.C. 
    3720A; sec. 5, Pub. L. 97-455, 96 Stat. 2500 (42 U.S.C. 405 note); 
    secs. 5, 6(c)-(e) and 15, Pub. L. 98-460, 98 Stat. 1802 (42 U.S.C. 
    421 note).
    
        5. Section 404.907 is revised to read as follows:
    
    
    Sec. 404.907  Reconsideration--general.
    
        If you are dissatisfied with the initial determination, 
    reconsideration is the first step in the administrative review process 
    that we provide, except that we provide the opportunity for a hearing 
    before an administrative law judge as the first step for those 
    situations described in Sec. 404.930(a)(6) and (a)(7), where you appeal 
    an initial determination denying your request for waiver of adjustment 
    or recovery of an overpayment (see Sec. 404.506). If you are 
    dissatisfied with our reconsidered determination, you may request a 
    hearing before an administrative law judge.
        6. Section 404.930 is amended by removing the word ``or'' at the 
    end of (a)(4) and the period at the end of (a)(5) and adding a 
    semicolon in its place and adding (a)(6) and (a)(7) as follows:
    
    
    Sec. 404.930  Availability of a hearing before an administrative law 
    judge.
    
        (a) * * *
        (6) An initial determination denying waiver of adjustment or 
    recovery of an overpayment based on a personal conference (see 
    Sec. 404.506); or
        (7) An initial determination denying waiver of adjustment or 
    recovery of an overpayment based on a review of the written evidence of 
    record (see Sec. 404.506), and the determination was made concurrent 
    with, or subsequent to, our reconsideration determination regarding the 
    underlying overpayment but before an administrative law judge holds a 
    hearing.
    * * * * *
    
     PART 410--FEDERAL COAL MINE HEALTH AND SAFETY ACT OF 1969, TITLE 
    IV--BLACK LUNG BENEFITS (1969- )
    
    Subpart E--[Amended]
    
        7. The authority citation for subpart E of part 410 is revised to 
    read as follows:
    
        Authority: Secs. 411(a), 412(a) and (b), 413(b), 426(a), and 508 
    of the Federal Coal Mine Health and Safety Act of 1977, as amended 
    (30 U.S.C. 921(a), 922(a) and (b), 923(b), 936(a), and 957).
        Section 410.565 also issued under 31 U.S.C. 952.
    
        8. Section 410.561 is revised to read as follows:
    
    
    Sec. 410.561  Notice of right to waiver consideration.
    
        Whenever an initial determination is made that more than the 
    correct amount of payment has been made, and we seek adjustment or 
    recovery of the overpayment, the individual from whom we are seeking 
    adjustment or recovery is immediately notified. The notice includes:
        (a) The overpayment amount and how and when it occurred;
        (b) A request for full, immediate refund, unless the overpayment 
    can be withheld from the next month's benefit;
        (c) The proposed adjustment of benefits if refund is not received 
    within 30 days after the date of the notice and adjustment of benefits 
    is available;
        (d) An explanation of the availability of a different rate of 
    withholding when full withholding is proposed, installment payments 
    when refund is requested and adjustment is not currently available, 
    and/or cross-program recovery when refund is requested and the 
    individual is receiving another type of payment from SSA (language 
    about cross-program recovery is not included in notices sent to 
    individuals in jurisdictions where this recovery option is not 
    available);
        (e) An explanation of the right to request waiver of adjustment or 
    recovery and the automatic scheduling of a file review and pre-
    recoupment hearing (commonly referred to as a personal conference) if a 
    request for waiver cannot be approved after initial paper review;
        (f) An explanation of the right to request reconsideration of the 
    fact and/or amount of the overpayment determination;
        (g) Instructions about the availability of forms for requesting 
    reconsideration and waiver;
        (h) An explanation that if the individual does not request waiver 
    or reconsideration within 30 days of the date of the overpayment 
    notice, adjustment or recovery of the overpayment will begin;
        (i) A statement that an SSA office will help the individual 
    complete and submit forms for appeal or waiver requests; and
        (j) A statement that the individual receiving the notice should 
    notify SSA promptly if reconsideration, waiver, a lesser rate of 
    withholding, repayment by installments or cross-program adjustment is 
    wanted.
        9. Section 410.561a is revised to read as follows:
    
    
    Sec. 410.561a  When waiver may be applied and how to process the 
    request.
    
        (a) There shall be no adjustment or recovery in any case where an 
    overpayment under part B of title IV of the Act has been made to an 
    individual who is without fault if adjustment or recovery would either 
    defeat the purpose of title IV of the Act, or be against equity and 
    good conscience.
        (b) If an individual requests waiver of adjustment or recovery of 
    an overpayment made under Part B of title IV within 30 days after 
    receiving a notice of overpayment that contains the information in 
    Sec. 410.561, no adjustment or recovery action will be taken until 
    after the initial waiver determination is made. If the individual 
    requests waiver more than 30 days after receiving the notice of 
    overpayment, SSA will stop any adjustment or recovery actions until 
    after the initial waiver determination is made.
        (c) When waiver is requested, the individual gives SSA information 
    to support his/her contention that he/she is without fault in causing 
    the overpayment (see Sec. 410.561b), and that adjustment or recovery 
    would either defeat the purposes of this subpart (see Sec. 410.561c) or 
    be against equity and good conscience (see Sec. 410.561d). That 
    information, along with supporting documentation, is reviewed to 
    determine if waiver can be approved. If waiver cannot be approved after 
    this review, the individual is notified in writing and given the dates, 
    times and place of the file review and personal conference; the 
    procedure for reviewing the claims file prior to the personal 
    conference; the procedure for seeking a change in the scheduled dates, 
    times, and/or place; and all other information necessary to fully 
    inform the individual about the personal conference. The file
    
    [[Page 56133]]
    
    review is always scheduled at least 5 days before the personal 
    conference.
        (d) At the file review, the individual and the individual's 
    representative have the right to review the claims file and applicable 
    law and regulations with the decisionmaker or another SSA 
    representative who is prepared to answer questions. We will provide 
    copies of material related to the overpayment and/or waiver from the 
    claims file or pertinent sections of the law or regulations that are 
    requested by the individual or the individual's representative.
        (e) At the personal conference, the individual is given the 
    opportunity to:
        (1) Appear personally, testify, cross-examine any witnesses, and 
    make arguments;
        (2) Be represented by an attorney or other representative (see 
    Sec. 410.684), although the individual must be present at the 
    conference; and
        (3) Submit documents for consideration by the decisionmaker.
        (f) At the personal conference, the decisionmaker:
        (1) Tells the individual that the decisionmaker was not previously 
    involved in the issue under review, that the waiver decision is solely 
    the decisionmaker's, and that the waiver decision is based only on the 
    evidence or information presented or reviewed at the conference;
        (2) Ascertains the role and identity of everyone present;
        (3) Indicates whether or not the individual reviewed the claims 
    file;
        (4) Explains the provisions of law and regulations applicable to 
    the issue;
        (5) Briefly summarizes the evidence already in file which will be 
    considered;
        (6) Ascertains from the individual whether the information 
    presented is correct and whether he/she fully understands it;
        (7) Allows the individual and the individual's representative, if 
    any, to present the individual's case;
        (8) Secures updated financial information and verification, if 
    necessary;
        (9) Allows each witness to present information and allows the 
    individual and the individual's representative to question each 
    witness;
        (10) Ascertains whether there is any further evidence to be 
    presented;
        (11) Reminds the individual of any evidence promised by the 
    individual which has not been presented;
        (12) Lets the individual and the individual's representative, if 
    any, present any proposed summary or closing statement;
        (13) Explains that a decision will be made and the individual will 
    be notified in writing; and
        (14) Explains repayment options and further appeal rights in the 
    event the decision is adverse to the individual.
        (g) SSA issues a written decision to the individual (and his/her 
    representative, if any) specifying the findings of fact and conclusions 
    in support of the decision to approve or deny waiver and advising of 
    the individual's right to appeal the decision. If waiver is denied, 
    adjustment or recovery of the overpayment begins even if the individual 
    appeals.
        (h) If it appears that the waiver cannot be approved, and the 
    individual declines a personal conference or fails to appear for a 
    second scheduled personal conference, a decision regarding the waiver 
    will be made based on the written evidence of record. Reconsideration 
    is then the next step in the appeals process (but see Sec. 410.630(c)).
    
    Subpart F--[Amended]
    
        10. The authority citation for subpart F of part 410 is revised to 
    read as follows:
    
        Authority: Secs. 413(b), 426(a), 507, and 508 of the Federal 
    Coal Mine Health and Safety Act of 1977, as amended (30 U.S.C. 
    923(b), 936(a), 956, and 957).
    
        11. Section 410.623 is revised to read as follows:
    
    
    Sec. 410.623  Reconsideration; right to reconsideration.
    
        (a) We shall reconsider an initial determination if a written 
    request for reconsideration is filed, as provided in Sec. 410.624, by 
    or for the party to the initial determination (see Sec. 410.610). We 
    shall also reconsider an initial determination if a written request for 
    reconsideration is filed, as provided in Sec. 410.624, by an individual 
    as a widow, child, parent, brother, sister, or representative of a 
    decedent's estate, who makes a showing in writing that his or her 
    rights with respect to benefits may be prejudiced by such 
    determination.
        (b) Reconsideration is the first step in the administrative review 
    process that we provide for an individual dissatisfied with the initial 
    determination, except that we provide the opportunity for a hearing 
    before an administrative law judge as the first step for those 
    situations described in Sec. 410.630(b) and (c), where an individual 
    appeals an initial determination denying waiver of adjustment or 
    recovery of an overpayment (see Sec. 410.561a).
        12. Section 410.630 is revised to read as follows:
    
    
    Sec. 410.630  Hearing; right to hearing.
    
        An individual referred to in Secs. 410.632 or 410.633 who has filed 
    a written request for a hearing under the provisions in Sec. 410.631 
    has a right to a hearing if:
        (a) An initial determination and reconsideration of the 
    determination have been made by the Social Security Administration 
    concerning a matter designated in Sec. 410.610;
        (b) An initial determination denying waiver of adjustment of 
    recovery of an overpayment based on a personal conference has been made 
    by the Social Security Administration (see Sec. 410.561a); or
        (c) An initial determination denying waiver of adjustment or 
    recovery of an overpayment based on a review of the written evidence of 
    record has been made by the Social Security Administration (see 
    Sec. 410.561a) and the determination was made concurrent with, or 
    subsequent to, our reconsideration determination regarding the 
    underlying overpayment but before an administrative law judge holds a 
    hearing.
    
    [FR Doc. 96-27707 Filed 10-30-96; 8:45 am]
    BILLING CODE 4190-29-P
    
    
    

Document Information

Effective Date:
12/2/1996
Published:
10/31/1996
Department:
Social Security Administration
Entry Type:
Rule
Action:
Final rules.
Document Number:
96-27707
Dates:
These final rules are effective December 2, 1996.
Pages:
56126-56133 (8 pages)
RINs:
0960-AD99: Waiver of Recovery of Overpayments; Notice of Appeal and Waiver Rights and Right to a Pre-Recoupment Oral Hearing Before Denial of Waiver (491F)
RIN Links:
https://www.federalregister.gov/regulations/0960-AD99/waiver-of-recovery-of-overpayments-notice-of-appeal-and-waiver-rights-and-right-to-a-pre-recoupment-
PDF File:
96-27707.pdf
CFR: (15)
20 CFR 404.508)
20 CFR 404.509)
20 CFR 404.1700)
20 CFR 404.506)
20 CFR 410.684)
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