95-27169. Client Assistance Program  

  • [Federal Register Volume 60, Number 212 (Thursday, November 2, 1995)]
    [Rules and Regulations]
    [Pages 55758-55772]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 95-27169]
    
    
    
    
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    Part II
    
    
    
    
    
    Department of Education
    
    
    
    
    
    _______________________________________________________________________
    
    
    
    34 CFR Part 370
    
    
    
    Special Education and Rehabilitative Services; Client Assistance 
    Program; Final Rule
    
    Federal Register / Vol. 60, No. 212 / Thursday, November 2, 1995 / 
    Rules and Regulations 
    
    [[Page 55758]]
    
    
    DEPARTMENT OF EDUCATION
    
    34 CFR Part 370
    
    RIN 1820-AB16
    
    
    Client Assistance Program
    
    AGENCY: Department of Education.
    
    ACTION: Final regulations.
    
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    SUMMARY: The Secretary amends the regulations governing the Client 
    Assistance Program (CAP) to implement changes to the Rehabilitation Act 
    of 1973 (Act) made by the Rehabilitation Act Amendments of 1992 (1992 
    Amendments), enacted on October 29, 1992, and the Rehabilitation Act 
    Amendments of 1993 (1993 Amendments), enacted on August 11, 1993.
    
    EFFECTIVE DATE: These regulations take effect December 4, 1995.
    
    FOR FURTHER INFORMATION CONTACT: David Ziskind, U.S. Department of 
    Education, 600 Independence Avenue SW., Room 3211, Switzer Building, 
    Washington, DC 20202-2735. Telephone: (202) 205-5474. Individuals who 
    use a telecommunications device for the deaf (TDD) may call the TDD 
    number at (202) 205-9362 between 8 a.m. and 8 p.m., Eastern time, 
    Monday through Friday.
    
    SUPPLEMENTARY INFORMATION: The CAP is authorized by section 112 of the 
    Act (29 U.S.C. 732). The CAP provides support to States for programs 
    that assist clients and client applicants to secure the benefits and 
    services available to them under the Act.
        The final regulations implement changes to section 112 of the Act 
    made by the 1992 and 1993 Amendments (Pub. L. 102-569 and Pub. L. 103-
    73, respectively), clarify certain program requirements, and make other 
    changes that are needed to increase program effectiveness. More 
    specifically, the final regulations describe the process a Governor is 
    required to use to designate a public or private agency to conduct the 
    CAP authorized by section 112 of the Act (i.e., the designated agency), 
    identify the authorized activities a designated agency is required to 
    carry out under the CAP, and specify the conditions that apply to a 
    State and the designated agency in the operation of its CAP. The final 
    regulations implement the requirement in the 1992 Amendments that CAPs 
    expand the services they provide to include dissemination of 
    information related to Title I of the Americans with Disabilities Act 
    of 1990 (ADA), especially with regard to individuals with disabilities 
    who have traditionally been unserved or underserved by vocational 
    rehabilitation (VR) programs. The final regulations implement the due 
    process requirements added by the 1992 Amendments that apply if a 
    Governor of a State chooses to redesignate the agency designated to 
    conduct the State's CAP. Finally, the final regulations incorporate 
    certain provisions of the Education Department General Administrative 
    Regulations (EDGAR).
        This program supports the National Education Goal that, by the year 
    2000, every adult American, including individuals with disabilities, 
    will possess the knowledge and skills necessary to compete in a global 
    economy and exercise the rights and responsibilities of citizenship.
        On October 8, 1993, the Secretary published a notice of proposed 
    rulemaking (NPRM) for this program in the Federal Register (58 FR 
    52614). The major issues related to this program were discussed in the 
    preamble to the NPRM. In general, the commenters agreed with the NPRM.
    
    Analysis of Comments and Changes
    
        In response to the Secretary's invitation in the NPRM, 90 parties 
    submitted comments on the proposed regulations. An analysis follows of 
    the comments and of the changes in the regulations since publication of 
    the NPRM, including those changes made as a result of the Secretary's 
    further consideration of certain issues for the purpose of reducing 
    burden and increasing flexibility.
        The comments have been grouped according to subject, with 
    appropriate sections of the regulations referenced in parentheses. 
    Technical and other minor changes--and suggested changes the Secretary 
    is not legally authorized to make under the applicable statutory 
    authority--are not addressed.
    
    Purpose (Sec. 370.1(b))
    
        Comments: One commenter recommended changing the term 
    ``facilities'' in proposed Sec. 370.1(b) to ``community rehabilitation 
    programs'' to correspond to changes in the statutory language made by 
    the 1993 Amendments. Several other commenters recommended that the same 
    change be made in proposed Sec. 370.4(a)(2).
        Discussion: The Secretary agrees that the term ``facilities'' 
    should be changed to correspond to the change in terminology made by 
    the 1993 Amendments to section 112(a) of the Act.
        Changes: The Secretary has changed the terms ``facility'' and 
    ``facilities'' to ``community rehabilitation program'' and ``community 
    rehabilitation programs,'' as appropriate, in Secs. 370.1(b), 
    370.4(a)(3), 370.41(a)(1), and 370.42 in the final regulations.
    
    Eligible Subgrantees (Sec. 370.2(e))
    
        Comments: The Secretary received 77 comments objecting to proposed 
    Sec. 370.2(e), which prohibits a designated agency from contracting 
    with an entity or individual to provide CAP services if that entity or 
    individual provides services under the Act. Of these 77 commenters, 41 
    were letters from individuals who had received Client Assistance 
    Program (CAP) services from centers for independent living (centers) in 
    one State, 13 were from centers in that one State, and 14 were from 
    other organizations and agencies in that one State. These commenters 
    believed that centers should be allowed to contract with a designated 
    agency, even though centers provide services under the Act, for a 
    variety of reasons, including the following: housing CAP services in 
    centers is convenient, cost-effective, and promotes maximum access to 
    services for consumers; centers are different from other service 
    providers because a major function of centers is to advocate and to 
    teach individuals how to advocate for themselves; the Rehabilitation 
    Services Administration (RSA) previously approved contracts between a 
    designated agency and centers to provide CAP services in a State; and 
    the prohibition on contracting with service providers in proposed 
    Sec. 370.2(e) has no statutory basis.
        Discussion: The Secretary agrees that many clients and client 
    applicants have been served well by centers under contract with a 
    designated agency to provide CAP services. The Secretary also 
    recognizes that one of the major functions of a center is to provide 
    advocacy on behalf of individuals with severe disabilities and that 
    this function distinguishes a center from other providers of services 
    under the Act.
        Furthermore, the Secretary acknowledges that, several years ago, 
    RSA advised a designated agency that it was permissible to maintain its 
    contracts with centers. RSA's decision was based on language in section 
    112(c)(1)(A) of the Act that provides an exemption from the requirement 
    (in that same section of the Act) that a Governor of a State designate 
    as the designated agency an agency that is independent of any agency 
    that provides treatment, services, or rehabilitation to individuals 
    under the Act. This statutory exemption from the ``independence'' 
    requirement in section 112(c)(1)(A) of the Act permits a Governor of a 
    State to designate, in the initial designation (i.e., the first 
    designation by the Governor, 
    
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    after February 22, 1984, of an agency to carry out the CAP), an agency 
    that provides treatment, services, or rehabilitation to individuals 
    with disabilities under the Act if, at any time prior to February 22, 
    1984, there had been an agency in the State that had both served as a 
    designated agency and received Federal financial assistance under the 
    Act. Because the centers in question were continuing to carry out the 
    CAP after February 22, 1984, under contracts entered into prior to 
    February 22, 1984, with an agency that had been designated as the 
    State's CAP agency prior to February 22, 1984, RSA permitted the agency 
    designated as the State's CAP agency after February 22, 1984, to 
    continue contracting with centers to provide CAP services. Section 
    370.2(f) of the final regulations implements this very limited 
    exemption to the independence requirement.
        However, the Secretary also believes that, notwithstanding the 
    limited exception for certain contracts with centers, retaining the 
    general prohibition in Sec. 370.2(e) against designated agencies 
    contracting with service providers is in the best interest of the CAP 
    and is consistent with the independence requirement of section 
    112(c)(1)(A) of the Act. Therefore, the Secretary is strictly limiting 
    this exemption from the independence requirement to the circumstances 
    that formed the basis for RSA's earlier decision to permit a designated 
    agency to contract with centers to provide CAP services.
        In addition, pursuant to new Sec. 370.2(g)(1) of the final 
    regulations, the designated agency remains legally responsible for the 
    conduct of a CAP that meets all of the requirements of 34 CFR Part 370. 
    Also, pursuant to new Sec. 370.2(g)(2) of the final regulations, the 
    designated agency remains legally responsible for the proper 
    expenditure of CAP funds and shall exercise proper management of its 
    contract to ensure that CAP funds are used in compliance with the 
    regulations in this part and with the cost principles applicable to the 
    designated agency. Furthermore, new Sec. 370.2(g)(3) of the final 
    regulations requires a designated agency that contracts to carry out 
    the CAP to be directly involved in the day-to-day supervision of the 
    CAP services being carried out by the contractor. This day-to-day 
    supervision must include the direct supervision by designated agency 
    staff of the contractor's employees who are responsible for providing 
    CAP services.
        Finally, the Secretary wishes to emphasize that the conflict of 
    interest provisions in Sec. 370.41 (b) and (c) apply if a designated 
    agency contracts to carry out CAP services.
        Changes: The Secretary has added a new paragraph Sec. 370.2(f) that 
    will allow a designated agency in a State to enter into a contract for 
    CAP services with a center that provides treatment, services, or 
    rehabilitation to individuals with disabilities under the Act if, on 
    February 22, 1984, a designated agency in the State was contracting 
    with one or more centers to provide CAP services. The Secretary also 
    has added a new Sec. 370.2(g) to the final regulations to reflect the 
    conditions and responsibilities that relate to this limited contracting 
    authority.
    
    Eligibility for Services (Sec. 370.3)
    
        Comments: One commenter recommended revising proposed Sec. 370.3 to 
    clarify that all individuals with disabilities seeking information 
    about their employment rights under Title I of the ADA, 42 U.S.C. 
    12101-12213, may receive that information from the designated agency.
        Discussion: The Secretary agrees Sec. 370.3 should reflect the 
    revisions to section 112 of the Act made by the 1992 Amendments that 
    authorize the designated agency to provide information to individuals 
    with disabilities, especially those who have traditionally been 
    unserved or underserved by VR programs, about the services and benefits 
    authorized under Title I of the ADA.
        Changes: The Secretary has revised Sec. 370.3 in the final 
    regulations to clarify that all individuals with disabilities are 
    eligible to receive information on the services and benefits available 
    to them under Title I of the ADA. In addition, the Secretary has added 
    a new Sec. 370.3(b) to the final regulations to clarify that only 
    clients and client applicants are eligible for CAP services.
        Comments: One commenter asked why proposed Sec. 370.3 excludes 
    services under the Protection and Advocacy of Individual Rights (PAIR) 
    program from the types of services provided under the Act that qualify 
    an individual to receive CAP services.
        Discussion: Receipt of services under the PAIR program authorized 
    by section 509 of the Act does not entitle an individual to CAP 
    services for several reasons. Both the PAIR program and CAP are 
    programs that provide primarily advocacy services for individuals with 
    disabilities. In addition, the PAIR program provides advocacy services 
    with respect to other rights and benefits provided to individuals with 
    disabilities under other Federal and State statutes.
        The phrase ``services under the Act'' in section 112 of the Act was 
    intended to include only direct VR, independent living, supported 
    employment, and other similar rehabilitation services under the Act and 
    was never intended to include the advocacy services provided under the 
    PAIR program. Neither the CAP nor the PAIR program provides direct 
    ``rehabilitation services,'' as that term is traditionally defined, to 
    individuals with disabilities. Therefore, an individual with a 
    disability who applies for or is receiving advocacy services under the 
    PAIR program and is either denied PAIR services or is dissatisfied with 
    PAIR services is not eligible to seek advocacy services under the CAP 
    from the designated agency to address any grievance with the PAIR 
    agency.
        Changes: None. However, in response to this comment on proposed 
    Sec. 370.3, the Secretary has added a definition to Sec. 370.6(b) in 
    the final regulations for the term ``services under the Act'' that 
    excludes PAIR services.
    
    Authorized Activities (Sec. 370.4)
    
        Comments: One commenter suggested that proposed Sec. 370.4(a)(1)(i) 
    be revised to prohibit a designated agency from providing advocacy 
    services to clients whose grievances involve services and benefits 
    available under Title I of the ADA. Two commenters suggested that a 
    designated agency should be permitted to advocate for the individual's 
    rights under Title I of the ADA. Two other commenters stated that 
    proposed Sec. 370.4(b) is confusing and suggested that this provision 
    be reworded.
        Discussion: An individual who needs or is seeking assistance and 
    advocacy services to assert his or her rights under Title I of the ADA 
    and who is also a client or client applicant under the Act may receive 
    advocacy services from the designated agency with respect to his or her 
    claims under Title I of the ADA, if the assistance and advocacy under 
    Title I of the ADA are directly related to services that the client or 
    client applicant is seeking or receiving under the Act. Example: Under 
    an individual written rehabilitation program developed pursuant to 
    Title I of the Act, a State VR agency is assisting a client who must 
    use a wheelchair to obtain employment with Employer Y. However, 
    Employer Y refuses to make the company's entrance accessible to 
    wheelchairs. A designated agency would be able to undertake advocacy 
    under Title I of the ADA on behalf of that client to argue that 
    Employer Y is required to make the company's entrance accessible to 
    wheelchairs. 
    
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        Nothing in the revisions made to section 112 of the Act or in the 
    legislative history of those revisions indicates that a designated 
    agency may advocate for an individual whose grievances involve only 
    rights, services, and benefits available under Title I of the ADA, but 
    whose grievances are not related to services under the Act. However, 
    the Secretary does wish to point out that an individual whose 
    grievances involve only rights, services, and benefits available under 
    Title I of the ADA may be eligible to obtain advocacy services to 
    pursue those rights, services, and benefits from an eligible agency 
    under the PAIR program.
        Changes: The Secretary has revised Sec. 370.4 (a) and (b) in the 
    final regulations to clarify that the designated agency may provide 
    assistance and advocacy services to a client or client applicant with 
    respect to the individual's claims under Title I of the ADA, if those 
    claims under Title I of the ADA are directly related to services under 
    the Act that the individual is receiving or seeking.
        Comments: Several commenters suggested that proposed 
    Sec. 370.4(a)(2) be revised to give the designated agency discretion to 
    deny an individual's request for advocacy services if the individual's 
    case is without merit.
        Discussion: Nothing in the Act or these regulations either requires 
    the designated agency to accept frivolous cases on behalf of 
    individuals or takes away a designated agency's discretion to deny an 
    individual's request for advocacy services if the designated agency 
    determines that an individual's complaint has no merit. Therefore, the 
    Secretary does not believe a change is necessary. However, a designated 
    agency must accept all meritorious requests for advocacy services to 
    the extent that resources are available.
        Changes: None.
        Comments: Three commenters suggested changing the word ``exiting'' 
    to ``transitioning'' in proposed Sec. 370.4(a)(2)(ii) to reflect the 
    Act's requirement that State VR and educational agencies work together 
    to provide transitional services for students with disabilities leaving 
    secondary school programs.
        Discussion: The Secretary agrees that referring to an individual's 
    ``transition'' from public school programs to services under the Act is 
    more appropriate and more accurately reflects the requirements in 
    sections 101(a)(24) and 103(a)(14) of the Act that State VR agencies 
    work with education officials to plan for and provide ``transitional'' 
    services to students with disabilities leaving public school programs.
        Changes: The Secretary has replaced the word ``exiting'' with the 
    phrase ``making the transition from'' in Sec. 370.4(a)(3)(ii) in the 
    final regulations.
    
        [Note: Proposed Sec. 370.4(a)(2)(ii) has been redesignated 
    Sec. 370.4(a)(3)(ii) in the final regulations.]
    
    Definitions (Sec. 370.6(b))
    
    Advocacy
    
        Comments: One commenter felt that the proposed term ``systemic 
    advocacy'' should be more clearly defined.
        Discussion: The Secretary believes that the definition of ``systems 
    (or systemic) advocacy'' in Sec. 370.6(b) is adequate.
        Changes: None.
        Comments: One commenter recommended revising the proposed 
    definition of advocacy because non-lawyer staff in the designated 
    agency typically represent clients at formal administrative hearings 
    conducted by State VR agencies.
        Discussion: The Secretary acknowledges that some State agencies 
    permit non-lawyers, as well as lawyers, to represent individuals in 
    formal administrative proceedings, as well as in informal 
    administrative proceedings. The definition of advocacy in Sec. 370.6(b) 
    in the final regulations is not intended to supersede applicable State 
    law or State agency rules that may permit non-lawyers, as well as 
    lawyers, to engage in advocacy on behalf of another individual. Because 
    the definition of ``advocacy'' in the final regulations does not 
    preclude non-lawyers from representing clients or client applicants if 
    State law or State agency rules permit, the Secretary does not believe 
    any revision is necessary to allow this practice.
        Changes: None.
    
    Class Action
    
        Comments: One commenter stated that the proposed definition of 
    ``class action'' was unnecessary because the term is defined in the 
    Federal Rules of Civil Procedure (FRCP).
        Discussion: The Secretary acknowledges that FRCP prescribes the 
    requirements for class actions in the courts of the United States. 
    These or similar rules establishing requirements for class actions have 
    been adopted by many States. However, to help distinguish between the 
    terms ``class action'' and ``systemic advocacy'' as used in these 
    regulations, the Secretary believes the definition of ``class action'' 
    should be clarified.
        For purposes of the CAP, engaging in ``systems (or systemic) 
    advocacy'' on behalf of a group or class of individuals is permissible, 
    if the ``systems (or systemic) advocacy'' does not include filing a 
    formal ``class action,'' which is specifically prohibited by section 
    112(d) of the Act, in a Federal or State court.
        Changes: The Secretary has added language to the definition of 
    ``class action'' in Sec. 370.6(b) in the final regulations that 
    excludes ``systemic advocacy,'' if the ``systems (or systemic) 
    advocacy'' does not include filing a formal ``class action'' in a 
    Federal or State court.
    
    Client or Client Applicant
    
        Comments: Eight commenters noted that it was unclear whether the 
    proposed definition of the terms ``client'' and ``client applicant'' 
    apply to the designated agency's clients and client applicants or to 
    clients and client applicants under the Act. Several of these 
    commenters also observed that excluding from the proposed definition of 
    ``client or client applicant'' those individuals who receive only 
    information and referral services adds to the confusion.
        Discussion: The Secretary agrees that these regulations should 
    clarify that the terms ``client'' and ``client applicant'' refer only 
    to those individuals who are receiving or seeking services under the 
    Act, respectively.
        Changes: The Secretary has revised the definition of ``client or 
    client applicant'' in Sec. 370.6(b) in the final regulations to clarify 
    that these terms refer only to individuals who are receiving or seeking 
    services under the Act, respectively.
    
    Mediation
    
        Comments: Some commenters objected to the requirement, included in 
    the proposed definition of mediation, that a designated agency shall 
    obtain the services of an independent third party if the designated 
    agency chooses to use mediation to resolve a dispute between a client 
    or client applicant and a service provider. These commenters objected 
    because the proposed requirement is contrary to the current practice at 
    a number of CAPs and obtaining the services of third party mediators 
    would be costly and burdensome.
        Discussion: The Secretary recognizes that hiring independent third 
    parties to act as mediators would be more expensive than using in-house 
    staff who have been trained in the art of mediation, which is the 
    current practice at many designated agencies and which was permitted by 
    the former CAP regulations. Therefore, the Secretary believes that a 
    designated agency should be allowed to continue using its employees as 
    mediators in those cases 
    
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    in which the designated agency relies on mediation to resolve a dispute 
    between a client or client applicant and a service provider. However, 
    if a designated agency uses any of its employees as mediators, an 
    individual employee of the designated agency may not assume, at one 
    point in time, the role of advocate for a client or client applicant 
    and, at another point in time, the role of a mediator in the same or 
    other dispute involving that client or client applicant.
        In addition, if a designated agency does not use one of its own 
    employees as a mediator, it shall use a professional mediator or other 
    independent third party mutually agreed to by the parties to the 
    dispute. As a practical matter, allowing a designated agency to assign 
    one of its employees to act as a mediator in a dispute between a client 
    or client applicant and a service provider means that the designated 
    agency will have to assign another employee to act as an advocate for 
    the client or client applicant in that dispute. Otherwise, the 
    existence of the conflict of interest that will arise from the same 
    employee acting as both an advocate and the mediator will prevent the 
    designated agency from fulfilling its statutory mandate to provide 
    advocacy services for the client or client applicant.
        Although the definition of ``mediation'' in the final regulations 
    does not include an exemption for an employee of a designated agency to 
    act as a mediator, the Secretary believes that this exemption is better 
    placed in Sec. 370.43 of the final regulations. The Secretary also 
    believes the definition of ``mediation'' for the CAP should be 
    consistent with the definition of ``mediation'' found in the final PAIR 
    regulations (34 CFR 381.5(b)).
        Changes: The Secretary has revised the definition of ``mediation'' 
    in Sec. 370.6(b) in the final regulations to be consistent with the 
    definition of ``mediation'' in the regulations published for the PAIR 
    program. The Secretary also has added language to Sec. 370.43 to permit 
    an employee of a designated agency to serve as a mediator as long as 
    that employee has not been and is not advocating on behalf of the 
    client or client applicant who is a party to the mediation and is not 
    involved in representing or assigned to represent that same client or 
    client applicant.
        Comments: Some commenters objected to the proposed definition of 
    mediation because they do not believe it has a statutory basis. These 
    commenters also argued that a designated agency should be allowed to 
    listen to both sides of a dispute, conduct an investigation of the 
    facts, and attempt mediation before ``taking the stance of a 
    negotiator.'' Other commenters stated that a designated agency can 
    provide mediation and negotiation to resolve a client's problem. One 
    commenter argued that the proposed definition of mediation would force 
    designated agencies to always assume the position of negotiator.
        Discussion: Section 112(g)(3) of the Act states, in relevant part, 
    as follows:
    
        The Secretary shall prescribe regulations applicable to the 
    client assistance program which shall include the following 
    requirements:
    * * * * *
        (3) Each program shall contain provisions designed to assure 
    that to the maximum extent possible mediation procedures are used 
    prior to resorting to administrative or legal remedies.
    
    29 U.S.C. 732(g)(3) (emphases added). Clearly, the Secretary has 
    statutory authority to define mediation by regulations and to regulate 
    on its use by designated agencies. In addition, the Secretary believes 
    that the comments received on the proposed definition of ``mediation'' 
    indicate a misunderstanding of the difference between ``mediation'' and 
    ``advocacy'' and a designated agency's responsibilities to clients and 
    client applicants.
        As defined in these regulations, advocacy means to plead an 
    individual's cause or to speak or write in support of an individual. A 
    designated agency is charged under section 112(a) of the Act with 
    advocating the best interests of the client or client applicant, 
    whether those interests are advocated during negotiations, mediation, 
    administrative proceedings, litigation, or any other circumstances.
        The role of a mediator, on the other hand, is to be an independent 
    third party who listens objectively to both sides of a dispute between 
    the client or client applicant and the service provider. A mediator is 
    not supposed to take sides.
        Therefore, the Secretary believes that the roles of advocate and 
    mediator are mutually exclusive and that an individual employee of the 
    designated agency may not assume both roles at the same time in any 
    dispute involving the same client or client applicant, nor assume the 
    role of advocate at one point in time and the role of mediator at 
    another point in time in different disputes involving the same client.
        The Secretary believes that allowing a designated agency to use one 
    of its employees as an advocate for a particular client or client 
    applicant and another of its employees as a mediator is consistent with 
    a designated agency's statutory purpose and allows a designated agency 
    maximum flexibility. In addition, the Secretary believes that 
    restricting individual employees of the designated agency to only one 
    of these two roles with respect to any one individual client or client 
    applicant provides the necessary protection to ensure that a client or 
    client applicant receives the advocacy to which he or she is entitled.
        Changes: The same changes made in response to the previous comment 
    on the definition of mediation apply to this comment.
    
    Accessibility (Sec. 370.7) (New)
    
        Comments: One commenter suggested that the designated agency be 
    required to ensure that communications are provided in accessible 
    formats.
        Discussion: The Secretary agrees that the designated agency must 
    provide the CAP services described in Sec. 370.4 in formats that are 
    accessible to clients or client applicants who seek or receive CAP 
    services.
        Changes: The Secretary has added to the final regulations a new 
    Sec. 370.7 that requires a designated agency to provide CAP services in 
    accessible formats.
    
    Applicability of Redesignation Requirements (Secs. 370.10 Through 
    370.17) to Contracts
    
        Comments: Four commenters objected to the language in proposed 
    Sec. 370.10(b), which applies the redesignation requirements in 
    proposed Secs. 370.10 through 370.17 to a designated agency's decision 
    to cancel or not renew a contract between the designated agency and an 
    entity actually carrying out the CAP. These commenters argued that only 
    an actual redesignation of the agency designated by the Governor of the 
    State to carry out the State's CAP is subject to the redesignation 
    provision in section 112(c)(1)(B) of the Act.
        Discussion: The Secretary does not agree with the commenters. The 
    intent of section 112(c)(1)(B) of the Act is to protect a designated 
    agency from retaliation for pursuing complaints against agencies that 
    provide services under the Act, particularly those service providers 
    that are State agencies. In several States, the designated agency 
    contracts with other entities or individuals to carry out all or part 
    of its responsibilities under the CAP. If section 112(c)(1)(B) of the 
    Act is not made applicable to contracts between a designated agency and 
    those entities or individuals with which it contracts, the designated 
    agency (particularly if it is a State agency) may decide to terminate 
    its CAP contract because the contractor 
    
    [[Page 55762]]
    is pursuing too many complaints against State agencies that are service 
    providers under the Act. Therefore, the Secretary believes that section 
    112(c)(1)(B) of the Act should be made applicable to contracts between 
    a designated agency and those entities or individuals with which it 
    contracts to carry out all or part of its responsibilities under the 
    CAP.
        However, the Secretary believes that a designated agency that fails 
    to renew a contract simply because it is complying with State 
    procurement laws requiring contracts to be awarded through a 
    competitive bidding process meets the requirement to show good cause. 
    In addition, the Secretary believes clients and client applicants, 
    individuals with disabilities, and the public will be served best if a 
    designated agency that plans to issue a request for proposal pursuant 
    to State procurement laws holds a public hearing to allow interested 
    parties to comment on the proposed contract.
        Changes: The Secretary has revised Sec. 370.10(b) in the final 
    regulations to clarify its meaning. The Secretary also has deleted 
    proposed Sec. 370.10(c) because it is unnecessary and has added a new 
    Sec. 370.10(c). New Sec. 370.10(c) establishes a rebuttable presumption 
    of ``good cause for redesignation'' if a designated agency does not 
    renew a contract for CAP services because it is following State 
    procurement laws that require contracts to be awarded only through a 
    competitive bidding process. Additionally, new Sec. 370.10(d) requires 
    a designated agency that follows State competitive procurement laws to 
    hold public hearings on the request for proposal before awarding the 
    new contract. Finally, the Secretary has added the State Rehabilitation 
    Advisory Council (as established under section 105 of the Act) and the 
    State Independent Living Council (as established under section 705 of 
    the Act) to the parties that must receive notice pursuant to 
    Sec. 370.11 of the final regulations.
        Comments: Two commenters recommended adding further requirements to 
    the redesignation provisions in proposed Secs. 370.10 through 370.17 so 
    that equipment and case and fiscal records are transferred and the new 
    CAP agency is operational within a designated timeframe. Another 
    commenter suggested adding language to the redesignation requirements 
    to ensure that consumers experience no delay in access to CAP services 
    if a State's CAP agency is redesignated.
        Discussion: The Secretary believes that the Governor of a State 
    will take whatever steps are necessary to minimize the possibility of 
    any delay in access to CAP services if a State's CAP agency is 
    redesignated and to ensure that the interests of client and client 
    applicants will be adequately protected during any redesignation.
        Changes: None.
        Comments: One commenter suggested revising the assurance required 
    by proposed Sec. 370.20(b)(1) concerning the designated agency's 
    authority to pursue legal, administrative, and other remedies because 
    the proposed assurance is applicable only to those individuals who are 
    receiving services under the Act and not to those individuals seeking 
    services under the Act.
        Discussion: The Secretary did not intend to exclude those 
    individuals who are seeking services under the Act but who have not yet 
    begun receiving services under the Act from the protection provided by 
    the assurance required by proposed Sec. 370.20(b)(1).
        Changes: The Secretary has revised the assurance required by 
    Sec. 370.20(b)(1) in the final regulations to include both clients and 
    client applicants.
    
    Allocation of Funds (Sec. 370.30)
    
        Comments: Three commenters suggested that the minimum allotments 
    described in proposed Sec. 370.30 are incorrect and should reflect the 
    amount of the current appropriation.
        Discussion: The Secretary notes that proposed Sec. 370.30 parallels 
    the statutory language in section 112(e)(1) of the Act and provides 
    that, if section 112(e)(1)(D) of the Act applies, the minimum allotment 
    to each State will be increased. However, the Secretary recognizes that 
    the effect of this provision can be clarified.
        Changes: The Secretary has added language to Sec. 370.30 in the 
    final regulations to clarify that the minimum allotment to each State 
    will be increased if Congress increases the appropriation for the CAP 
    as provided under section 112(e)(1)(D) of the Act.
    
    Allowable Costs (Sec. 370.40)
    
        Comments: None.
        Discussion: Upon further review of proposed Sec. 370.40(e), the 
    Secretary has decided that the policy on offsetting costs that have 
    been disallowed as a result of an audit or a monitoring review should 
    be uniform for all Department programs and that no rationale exists for 
    treating the CAP differently.
        Changes: The Secretary has deleted proposed Sec. 370.40(e).
    
    Conflict of Interest (Sec. 370.41)
    
        Comments: Six commenters requested clarification of proposed 
    Sec. 370.41, which prohibits employees of State agencies (who also may 
    be CAP employees) from serving in any capacity in any other project, 
    program, or community rehabilitation program under the Act. Two of 
    these commenters suggested revising this section to prohibit any 
    employee of the State VR agency, a center, or any other program funded 
    under the Act, from serving on a CAP board of directors or otherwise 
    occupying a position with authority to make personnel or management 
    decisions for the CAP. Another commenter stated that this section is 
    confusing because the Act mandates CAP participation on 
    ``Rehabilitation Agency Advisory Boards.''
        Discussion: The Secretary believes that a conflict of interest 
    exists if an employee of the designated agency serves in any capacity 
    that could jeopardize or give the appearance of jeopardizing the 
    independence of the designated agency. However, the Secretary 
    recognizes that an employee of a designated agency who carries out CAP 
    duties and responsibilities may be employed either by a State VR agency 
    (or another agency that provides services under the Act) that has been 
    ``grandfathered'' (i.e., not subject to the ``independence'' 
    requirement) pursuant to section 112(c)(1)(A) of the Act, or by a 
    center under contract with a designated agency pursuant to new 
    Sec. 370.2(f) of the final regulations. To avoid creating the conflict 
    of interest that may arise under these and other circumstances, 
    Sec. 370.41(a) of the final regulations clarifies that employees of a 
    State VR agency, or another agency that provides services under the 
    Act, as well as all other employees of the designated agency, may not 
    (1) serve concurrently in any position with a rehabilitation project, 
    program, or community service program receiving assistance under the 
    Act; or (2) provide any services under the Act other than CAP and PAIR 
    services. This prohibition does not prevent employees of the designated 
    agency from providing CAP services and (1) receiving a traineeship 
    under section 302 of the Act; (2) representing the designated agency on 
    a board or council, if designated agency participation on the board or 
    council is specifically permitted or mandated by the Act; and (3) 
    consulting with policymaking and administrative personnel in the State 
    and with rehabilitation projects, programs, or community rehabilitation 
    programs.
        Changes: The Secretary has revised Sec. 370.41 in the final 
    regulations to clarify that employees of a designated agency, of a 
    center, or of entities or individuals with which a designated agency 
    contracts to carry out any duties 
    
    [[Page 55763]]
    or responsibilities under the CAP, are limited in the roles they may 
    undertake in addition to their CAP duties and responsibilities.
    
    Access to Policymakers (Sec. 370.42)
    
        Comments: Three commenters suggested changing the word ``may'' in 
    the second sentence of proposed Sec. 370.42 to ``shall'' or ``should'' 
    to parallel statutory language in sections 101(a) (18) and (23) of the 
    Act, which require that the designated State VR agency consult the 
    director of the CAP on policy matters related to the provision of VR 
    services under the State VR plan. Four commenters suggested adding the 
    words ``or his or her designee'' after the phrase ``CAP director,'' or 
    otherwise revising this section to clarify that, in those cases in 
    which the director of the designated agency is not the person in charge 
    of day-to-day operations of the CAP, the person who actually runs the 
    CAP should be consulted.
        Discussion: The Secretary notes that the first sentence of 
    Sec. 370.42 is nearly identical to section 112(g)(2) of the Act and 
    includes the mandatory word ``must'' to require that the designated 
    agency be afforded access to policymaking and administrative personnel 
    in State and local rehabilitation programs, projects, or community 
    rehabilitation programs. However, the permissive ``may'' is used in the 
    second sentence of Sec. 370.42 to suggest one of several ways that the 
    designated agency could be provided access. Each State can decide how 
    to implement Sec. 370.42, and the Secretary expects that a variety of 
    mechanisms may be established. The Secretary believes that States will 
    comply fully with the spirit of section 112(g)(2) of the Act and that 
    Sec. 370.42 gives the States maximum flexibility in meeting this 
    requirement. Therefore, the Secretary believes that the current wording 
    is appropriate.
        Changes: None.
    
    Use of Mediation (Sec. 370.43)
    
        Comments: Two commenters suggested changing the word ``and'' to 
    ``or'' in proposed Sec. 370.43(a) to clarify that the designated agency 
    need not provide both good faith negotiations and mediation on behalf 
    of clients or client applicants. One commenter suggested modifying the 
    proposed definition to conform to the comparable provision for the PAIR 
    program in 34 CFR 381.10(a)(9) to clarify that the designated agency 
    need not use mediation if the designated agency determines that 
    mediation is not appropriate in a particular case.
        Discussion: Section 112(g)(3) of the Act requires a designated 
    agency to use mediation to the maximum extent possible before resorting 
    to administrative or legal remedies. In addition, section 2(a)(2) of 
    the Executive Order on Civil Justice Reform, E.O. 12778 (January 21, 
    1991), requires that all Federal regulations ``be written to minimize 
    needless litigation.'' Requiring a designated agency to engage in good 
    faith negotiations and mediation, to the maximum extent possible, 
    before the designated agency may resort to formal administrative or 
    legal remedies is consistent with both section 112(g)(3) of the Act and 
    E.O. 12778.
        However, whether mediation is appropriate in a particular case 
    depends on the circumstances of the case, including the issues raised 
    and applicable legal deadlines and State administrative requirements. 
    For example, mediation in a specific situation may not be required 
    before the designated agency may resort to formal administrative or 
    legal remedies if a statutory, regulatory, or other legal deadline 
    precludes mediation as impractical, or if mediation is otherwise 
    determined to be inappropriate under the circumstances of that 
    particular case. The statutory mandate to use mediation to the maximum 
    extent possible permits a case-by-case determination of the 
    appropriateness of mediation and does not establish an inflexible 
    requirement that mediation be used in all cases.
        If a designated agency does not have sufficient resources both to 
    advocate for its clients and to obtain an independent mediator to 
    assist in resolving a dispute, it is not required to use mediation. 
    Under those circumstances, a designated agency should make full use of 
    the negotiations process.
        Changes: The Secretary has added language to Sec. 370.43 that 
    permits a designated agency to take into account the extent of its 
    resources in deciding whether or not to engage in mediation in a 
    particular case. The Secretary also has added a new paragraph (b) to 
    Sec. 370.43 that clarifies when a designated agency may use its 
    employees to conduct mediation. See the earlier discussion of this 
    issue in the discussion of the definition of ``mediation.''
        Comments: Five commenters recommended revising proposed Sec. 370.43 
    to include consideration of client choice in the decision to engage in 
    mediation.
        Discussion: Although the 1992 Amendments introduced a new level of 
    client choice to programs funded under the Act, the requirement in 
    section 112(g)(3) that designated agencies use mediation to the maximum 
    extent possible remained unchanged and is not subject to client choice.
        Changes: None.
        Comments: One commenter expressed concern that a designated agency 
    will not have to account for the proper expenditure of CAP funds 
    because proposed Sec. 370.43 does not require a designated agency to 
    maintain records that will support its decision to engage in formal 
    administrative or legal remedies.
        Discussion: A State must include in its application for assistance 
    under the CAP the general assurance required by Sec. 370.20(c)(2) that 
    a designated agency will meet the requirements in these regulations. 
    The specific assurance that a designated agency will implement 
    procedures to ensure that mediation is used to the maximum extent 
    possible before formal administrative or legal remedies are undertaken 
    is implicit in the general assurance required by Sec. 370.20(c)(2). 
    Therefore, the Secretary is satisfied that designated agencies will 
    maintain sufficient documentation to support their obligation to engage 
    in mediation to the maximum extent possible before engaging in formal 
    administrative or legal remedies on behalf of clients or client 
    applicants.
        Changes: None.
    
    Annual Reports (Sec. 370.44)
    
        Comments: Seven commenters suggested that the proposed definitions 
    of ``requests for assistance'' and ``requests for assistance that the 
    designated agency was unable to serve'' in Sec. 370.44 be clarified and 
    questioned whether this section applies to ``requests for information 
    and referrals.'' Three of these commenters recommended changes that 
    would require a designated agency to identify more specifically why it 
    was unable to serve a particular request for assistance. One of these 
    commenters suggested that this section be revised to require a 
    designated agency to include in its annual report information on (1) 
    how many individuals were denied the range of CAP services that those 
    individuals felt they were entitled to receive from the designated 
    agency, and (2) the reasons that these requests for CAP services were 
    denied. Two of these commenters suggested that this section also be 
    revised to require a designated agency to include in its annual report 
    information about specific groups or classes of individuals with 
    disabilities who were unserved or underserved by the designated agency 
    and the reasons (e.g., lack of CAP resources, language barriers, 
    factors related to disability, or 
    
    [[Page 55764]]
    ineligibility) that these groups or classes were not served 
    appropriately.
        Discussion: The Secretary notes that section 112(g)(5) of the Act 
    requires a designated agency to include in its annual report 
    information on (1) the number of ``requests the [CAP] * * * receives 
    annually'' and ``requests [the CAP] is unable to serve''; and (2) the 
    reasons that the [CAP] is unable to serve all the requests.'' These 
    requests include requests for information and referral. The Secretary 
    also recognizes that a designated agency may be unable to provide 
    advocacy services to some individuals who request assistance under the 
    CAP. The Secretary believes Congress intended that a designated agency 
    identify in its annual report only those requests for advocacy services 
    that a designated agency is unable to serve. In providing the reasons 
    why it was unable to serve requests for advocacy services, Sec. 370.44 
    of the final regulations requires the designated agency to provide a 
    summary of the reasons why the cases were closed before resolution. The 
    Secretary also agrees with the commenters who suggested that the 
    regulations should include more specific requirements for the types of 
    cases that the designated agency should include in its annual report.
        Changes: The Secretary has revised Sec. 370.44 in the final 
    regulations to clarify that ``requests for assistance'' include 
    ``requests for information and referral'' and that ``requests for 
    assistance that the designated agency was unable to serve'' means 
    requests for advocacy services that the designated agency was unable to 
    serve. Specifically, the Secretary has revised Sec. 370.44 in the final 
    regulations to clarify that designated agencies are required to report 
    on (1) the number of requests received by the designated agency for 
    information on services and benefits under the Act and Title I of the 
    ADA; (2) the number of referrals to other agencies made by the 
    designated agency and the reason or reasons for those referrals; (3) 
    the number of requests for advocacy services received by the designated 
    agency for assistance from clients or client applicants; (4) the number 
    of the requests for advocacy services that the designated agency was 
    unable to serve; and (5) the reasons that the designated agency was 
    unable to serve all of the requests for advocacy services.
        Comments: One commenter recommended deleting the requirement in 
    proposed Sec. 370.44(d) that the annual report contain ``any other 
    information that the Secretary may require'' because it is too open-
    ended. Five commenters suggested modifying this proposed requirement to 
    indicate that the Secretary must communicate any new reporting 
    requirements prior to the beginning of the fiscal year for which that 
    information is requested.
        Discussion: The Secretary will make every effort to provide 
    reasonable notice before new requirements take effect. Nonetheless, the 
    Secretary must have the ability to respond to unforeseen circumstances 
    and changes.
        Changes: None.
    
    Protection, Use, and Release of Personal Information (Sec. 370.48)
    
        Comments: One commenter suggested deleting the phrase ``parent, or 
    other legally authorized representative or advocate'' from proposed 
    Sec. 370.48(b) because the release of information by these individuals 
    is not allowed under the Federal Fair Information Practices Act, 5 
    U.S.C. 552a, and other Federal and State statutes.
        Discussion: Nothing in Sec. 370.48 is intended to supersede any 
    other Federal law that may restrict or expand an individual's right to 
    control his or her personal information or that restricts another 
    individual's ability to act on behalf of someone else. The statutory 
    provision referred to by the commenter in 5 U.S.C. 552a applies to the 
    disclosure of personal information by Federal agencies, not to the 
    power given through a valid legal instrument to any individual (e.g., a 
    parent, legal guardian, or attorney) to consent, on behalf of another 
    person, to the release of personal information about that other person. 
    Therefore, section 552a is not relevant to Sec. 370.48(b).
        Changes: The Secretary has added the word ``legal'' in front of the 
    word ``guardian'' to Sec. 370.48(b) in the final regulations to stress 
    that only those individuals who have been given legal authority to act 
    on behalf of an individual may do so.
        Comments: One commenter suggested revising proposed Sec. 370.48(c) 
    to prevent State VR agency directors from obtaining client information 
    from designated agencies that are not subject to the independence 
    requirement in section 112(c)(1)(A) of the Act.
        Discussion: The Secretary believes that the limitations on the 
    unauthorized use of personal information described in Sec. 370.48(b) 
    will prevent the disclosure of personal information to unauthorized 
    persons or for unauthorized purposes under Sec. 370.48(c). Section 
    370.48(b) requires the designated agency to use personally identifiable 
    information only for those purposes directly connected with the CAP. 
    The files of a client or client applicant that are maintained by a 
    designated agency are presumptively confidential and subject only to 
    the exceptions listed in Sec. 370.48(c) through (e). Therefore, the 
    State VR agency director may not use his or her authority under 
    Sec. 370.48(c) to gain access to files containing personal information 
    about requests for assistance under the CAP, unless it is for a purpose 
    directly connected to the CAP or is otherwise subject to the exceptions 
    in Sec. 370.48(c) through (e).
        Changes: None.
        Comments: Two commenters recommended that ``substantial'' evidence 
    should be required before the Secretary may obtain access to personal 
    information pursuant to proposed Sec. 370.48(e). Two other commenters 
    suggested that the Secretary should be permitted to request only 
    personal information that is reasonably likely to lead to relevant 
    evidence of the designated agency's alleged wrongdoing.
        Discussion: The Secretary fully appreciates a designated agency's 
    desire to protect the confidentiality of personal information about 
    clients and client applicants. However, in a similar program, Congress 
    recognized the need for the Secretary to have access to personal 
    information if there is probable cause to believe a recipient of 
    Federal funds has violated its legislative mandate or misused Federal 
    funds. See H. Rep. No. 102-822, 102d Cong., 2d Sess. 123 (1992). 
    Therefore, if an audit, evaluation, monitoring review, State plan 
    assurance review, or other investigation produces reliable evidence 
    that there is probable cause to believe that the designated agency has 
    violated its legislative mandate or misused Federal funds, or if the 
    Secretary determines the personal information that is sought may 
    reasonably lead to further evidence that is directly related to alleged 
    misconduct of the designated agency, Sec. 370.48(e) of the final 
    regulations permits the Secretary to gain access to personal 
    information of the designated agency's clients or client applicants. 
    The Secretary believes the limited access to the identity of, or any 
    other personally identifiable information related to, any individual 
    requesting assistance under the CAP that is given to the Secretary by 
    Sec. 370.48(e) is fully consistent with section 112(g)(6) of the Act.
        Changes: The Secretary has revised Sec. 370.48(e) in the final 
    regulations to clarify the Secretary's access to personal information. 
    If an audit, evaluation, monitoring review, State plan assurance 
    review, or other investigation produces reliable evidence that there is 
    probable cause to believe that the designated agency has violated its 
    legislative 
    
    [[Page 55765]]
    mandate or misused Federal funds, or the Secretary determines that 
    specific and limited personal information may reasonably lead to 
    further evidence that is directly related to alleged misconduct of the 
    designated agency, Sec. 370.48(e) grants the Secretary access to that 
    personal information of individuals who have received or sought 
    services from the designated agency.
        Comments: One commenter suggested deleting proposed Sec. 370.48(f), 
    which provides that the right of a person or designated agency not to 
    produce documents or disclose information is governed by the common law 
    of privileges, as interpreted by the courts of the United States. This 
    commenter believes proposed Sec. 370.48(f) creates, without any 
    statutory authority, a two-tier system in which clients of a designated 
    agency would not receive the same protection of confidentiality when 
    asserting their attorney-client privilege as individuals who retain 
    private counsel. Two other commenters suggested deleting proposed 
    Sec. 370.48(f) because they believe there is no body of Federal common 
    law applicable to the law of privileges and the current wording appears 
    to exclude consideration of other Federal or State protections that may 
    apply. These two commenters also stated that the common law of 
    privileges in the Federal courts was replaced years ago by the Federal 
    Rules of Evidence.
        Discussion: Section 370.48(f) of the final regulations provides 
    that the Secretary's access to the identity of, or any other personally 
    identifying information (i.e., name, address, telephone number, social 
    security number, or any other official code or number by which an 
    individual may be readily identified) related to, any individual 
    requesting assistance under the CAP is governed by the common law of 
    privileges, as interpreted by the courts of the United States. Section 
    370.48(f) is consistent with Rule 501 of the Federal Rules of Evidence 
    (FRE), which govern proceedings in the courts of the United States that 
    raise a Federal question and is, in effect, identical to Sec. 81.17 of 
    34 CFR Part 81, which governs proceedings before the Office of 
    Administrative Law Judges of the Department of Education concerning the 
    enforcement of legal requirements under applicable Department programs.
    
        Rule 501 of the FRE reads, in relevant part, as follows:
        Except as otherwise required by the Constitution of the United 
    States or provided by Act of Congress or in rules prescribed by the 
    Supreme Court pursuant to statutory authority, the privilege of a 
    witness, person, government, State or political subdivision thereof 
    shall be governed by the principles of the common law as they may be 
    interpreted by the courts of the United States in the light of 
    reason and experience.
    
    28 U.S.C. Appendix-FRE 501 (emphasis added). In a case that raises a 
    Federal question, the language of Rule 501 clearly provides that 
    questions of evidentiary privileges are governed by Federal common law. 
    U.S. v. Zolin, 491 U.S. 554, 562, 109 S.Ct. 2619, 2625 (1989); Tornay 
    v. U.S., 840 F.2d 1424, 1426 (9th Cir. 1988). More specifically, if a 
    case raises a Federal question, Rule 501 applies to cases that raise 
    the attorney-client privilege as a bar to disclosure of information. 
    U.S. v. Goldberger and Dubin, P.C., et al., 935 F.2d 501, 505 (2d Cir. 
    1991). State laws governing the protection of attorney-client 
    confidences and secrets when a Federal agency seeks disclosure of those 
    confidences pursuant to the Federal agency's statutory or regulatory 
    authority would not be relevant. U.S. v. Goldberger, supra; Dole v. 
    Milonas, 889 F.2d 885, 889 (9th Cir. 1989); U.S. v. Hodge and Zweig, 
    548 F.2d 1347, 1352 (9th Cir. 1977). Nor does Rule 501 distinguish 
    between a party or witness who is represented by private counsel or by 
    counsel provided under a Federal program such as the CAP.
        A dispute between the Secretary and a designated agency concerning 
    the designated agency's proper expenditure of CAP funds raises a 
    ``Federal question'' (i.e., a case in which a question of law arises 
    under the Constitution of the United States, a Federal statute, or 
    Federal regulations) because the dispute would involve a question under 
    the Act and the CAP regulations. In addition, the issue of the 
    Secretary's access to personal information that is relevant to the 
    designated agency's proper expenditure of CAP funds would be part of 
    that Federal question. Therefore, pursuant to Sec. 370.48(f), which 
    applies the principle of Rule 501 to these circumstances, the 
    Secretary's access to personal information is governed by the Federal 
    common law of privileges.
        The Secretary understands a designated agency's legitimate concern 
    of maintaining the sanctity of the attorney-client privilege created by 
    the relationship between a designated agency's attorneys and 
    individuals who come to the designated agency seeking CAP services. The 
    Secretary also understands a designated agency's legitimate concern 
    that individuals who come to the designated agency seeking CAP services 
    should enjoy the same privileges as those individuals who seek private 
    counsel. However, in any Federal question case in which the Federal 
    government is a party, a party or witness who is represented by private 
    counsel is subject to Rule 501. Nothing in Sec. 370.48(f) of the final 
    regulations changes this or limits or expands the applicability of the 
    common law of privileges, as interpreted by the courts of the United 
    States, to the Secretary's access to the identity of, or any other 
    personally identifiable information related to, any individual 
    requesting assistance under the CAP. Therefore, clients of a designated 
    agency will receive the same protection of confidentiality when 
    asserting their attorney-client privilege as individuals who retain 
    private counsel.
        As a final note, the FRE became effective for cases in Federal 
    courts on July 1, 1975.
        Changes: None.
    
    Executive Order 12866
    
        These final regulations have been reviewed in accordance with 
    Executive Order 12866. Under the terms of the order the Secretary has 
    assessed the potential costs and benefits of this regulatory action.
        The potential costs associated with the final regulations are those 
    resulting from statutory requirements and those determined by the 
    Secretary to be necessary for administering these programs effectively 
    and efficiently.
        In assessing the potential costs and benefits--both quantitative 
    and qualitative--of these regulations, the Secretary has determined 
    that the benefits of the regulations justify the costs. A further 
    discussion of the potential costs and benefits of these proposed 
    regulations is contained in the summary at the end of this section of 
    the preamble.
        The Secretary also has determined that this regulatory action does 
    not unduly interfere with State, local, and tribal governments in the 
    exercise of their governmental functions.
    
    Summary of Potential Costs and Benefits of Regulatory Provisions 
    Discussed Earlier in This Preamble
    
        The following are the provisions of these regulations that may add 
    significant cost or impose significant burden on the States under this 
    program:
    
    Eligible Subgrantees (Sec. 370.2(e))
    
        This provision in the final regulations allows designated agencies 
    to contract to carry out part or all of the State's CAP, but does not 
    permit a designated agency to contract with or subgrant with entities 
    or individuals that provide services under the Act, other than centers. 
    This provision could result in 
    
    [[Page 55766]]
    some disruption for those designated agencies that have contracted with 
    service providers other than centers. However, the need to prevent the 
    conflict of interest that results if an entity attempts to advocate for 
    an individual who feels aggrieved by that same entity outweighs the 
    disruption that will occur for those designated agencies engaged in 
    this practice.
    
    Definitions (Sec. 370.6(b))--Mediation
    
        The definition of ``mediation'' in Sec. 370.6(b) and the 
    requirements in Sec. 370.43 of the final regulations clarify the 
    relationship between advocacy and mediation and are designed to ensure 
    compliance with section 112(g)(3) of the Act. Paragraph (b) of 
    Sec. 370.43 allows designated agencies to use their employees as 
    mediators under limited circumstances.
        Public comment on the NPRM demonstrated great confusion and 
    misunderstanding about the meaning of ``mediation,'' which section 
    112(g)(3) of the Act requires designated agencies to engage in to the 
    maximum extent possible before resorting to administrative or legal 
    remedies. The interpretation of the term ``mediation'' by many 
    designated agencies is inconsistent with any lay or legal definition of 
    ``mediation.'' Part of the confusion and misunderstanding has resulted 
    from the lack of understanding of the difference between ``advocacy'' 
    and ``mediation.'' This confusion and misunderstanding has been 
    aggravated by ambiguities in the current regulatory definition of 
    ``mediation.'' See 34 CFR 370.43(b). Public comment also indicated that 
    the confusion and misunderstanding about the meaning of ``mediation'' 
    has frequently resulted in clients and client applicants receiving less 
    than the full ``advocacy'' to which they are entitled from designated 
    agencies.
        Because of the flexibility given in Sec. 370.43(b) to designated 
    agencies to use their employees as mediators under certain conditions 
    and because Sec. 370.43(a) allows designated agencies to consider their 
    resources in determining whether to engage in mediation, the definition 
    of ``mediation'' and the requirements in these provisions should add 
    little, if any, cost to the operation of a State's CAP. The benefit to 
    clients and client applicants of having advocates who will advocate 
    only for them and who will not also attempt to be neutral third parties 
    in their disputes with service providers far outweighs the minimal cost 
    to the designated agencies.
    
    Applicability of Redesignation Requirements (Secs. 370.10 Through 
    370.17) to Contracts
    
        These provisions in the final regulations extend the protections of 
    section 112(c)(1)(B) of the Act (concerning the redesignation of a 
    designated agency by the Governor of a State) to a designated agency's 
    decision to cancel or not renew a contract with another entity or 
    individual to carry out or operate part or all of a State's CAP. As 
    discussed earlier, designated agencies in several States contract with 
    centers, individuals, and other entities to carry out or operate part 
    or all of a State's CAP.
        These provisions have been written with the minimum prescription 
    necessary. For example, a designated agency is presumed to have good 
    cause if it follows State procurement laws that require competitive 
    bidding to renew a contract.
        The costs of requiring designated agencies to comply with the 
    redesignation requirements if they decide to cancel or not renew a 
    contract are outweighed by the need to extend to contractors the same 
    protection that section 112(c)(1)(B) provides to a designated agency 
    from improper redesignation by the Governor of the State. This 
    protection of a contractor's independence will help to ensure that 
    clients and client applicants receive effective advocacy.
    
    Conflict of Interest (Sec. 370.41)
    
        The effect of the conflict of interest provision is similar to that 
    of the provisions concerning ``mediation'' in the final regulations. 
    The exception on contracting with service providers in Sec. 370.2(e) of 
    the final regulations and the ``grandfather'' clause in section 
    112(c)(1)(A) of the Act (permitting an agency of the State that 
    provides services under the Act to operate a State's CAP under certain 
    conditions) create a potential conflict of interest for those employees 
    of centers and State agencies that operate a State's CAP who are 
    assigned to work on the CAP.
        In the same manner that the Secretary does not believe the same 
    individual may act both as a mediator and an advocate, the Secretary 
    does not believe an employee may serve two employers at the same time, 
    especially if the two employers have conflicting interests. An employee 
    who is paid by a service provider and whose job security is determined 
    by the service provider has an inherent conflict of interest in 
    advocating on behalf of a client or client applicant against the 
    service provider. The cost of prohibiting this conflict of interest is 
    far outweighed by the need to provide effective advocacy for clients 
    and client applicants who are dissatisfied with the actions of a 
    service provider.
    
    Intergovernmental Review
    
        This program is subject to the requirements of Executive Order 
    12372 and the regulations in 34 CFR Part 79. The objective of the 
    Executive order is to foster an intergovernmental partnership and a 
    strengthened federalism by relying on processes developed by State and 
    local governments for coordination and review of Federal financial 
    assistance.
        In accordance with the order, this document is intended to provide 
    early notification of the Department's specific plans and actions for 
    this program.
    
    Assessment of Educational Impact
    
        In the notice of proposed rulemaking, the Secretary requested 
    comments on whether the proposed regulations would require transmission 
    of information that is being gathered by or is available from any other 
    agency or authority of the United States.
        Based on the response to the proposed regulations and on its own 
    review, the Department has determined that the regulations in this 
    document do not require transmission of information that is being 
    gathered by or is available from any other agency or authority of the 
    United States.
    
    List of Subjects in 34 CFR Part 370
    
        Administrative practice and procedure, Education, Client 
    assistance, Grant program--education, Grant program--social programs, 
    Reporting and recordkeeping requirements, vocational rehabilitation.
    
    (Catalog of Federal Domestic Assistance Number 84.161, Client 
    Assistance Program)
    
        Dated: August 4,1995.
    Howard R. Moses,
    Acting Assistant Secretary for Special Education and Rehabilitative 
    Services.
    
        The Secretary amends Title 34 of the Code of Federal Regulations by 
    revising Part 370 to read as follows:
    
    PART 370--CLIENT ASSISTANCE PROGRAM
    
    Subpart A--General
    
    Sec.
    370.1  What is the Client Assistance Program (CAP)?
    370.2  Who is eligible for an award?
    370.3  Who is eligible for services and information under the CAP?
    370.4  What kinds of activities may the Secretary fund?
    370.5  What regulations apply? 
    
    [[Page 55767]]
    
    370.6  What definitions apply?
    370.7  What shall the designated agency do to make its services 
    accessible?
    Subpart B--What Requirements Apply to Redesignation?
    370.10  When do the requirements for redesignation apply?
    370.11  What requirements apply to a notice of proposed 
    redesignation?
    370.12  How does a designated agency preserve its right to appeal a 
    redesignation?
    370.13  What are the requirements for a decision to redesignate?
    370.14  How does a designated agency appeal a written decision to 
    redesignate?
    370.15  What must the Governor of a State do upon receipt of a copy 
    of a designated agency's written appeal to the Secretary?
    370.16  How does the Secretary review an appeal of a redesignation?
    370.17  When does a redesignation become effective?
    
    Subpart C--How Does a State Apply For a Grant?
    
    370.20  What must be included in a request for a grant?
    Subpart D--How Does the Secretary Allocate and Reallocate Funds to a 
    State?
    370.30  How does the Secretary allocate funds?
    370.31  How does the Secretary reallocate funds?
    Subpart E--What Post-Award Conditions Must Be Met by a Designated 
    Agency?
    370.40  What are allowable costs?
    370.41  What conflict of interest provision applies to employees of 
    a designated agency?
    370.42  What access must the CAP be afforded to policymaking and 
    administrative personnel?
    370.43  What requirement applies to the use of mediation procedures?
    370.44  What reporting requirement applies to each designated 
    agency?
    370.45  What limitation applies to the pursuit of legal remedies?
    370.46  What consultation requirement applies to a Governor of a 
    State?
    370.47  When must grant funds be obligated?
    370.48  What are the special requirements pertaining to the 
    protection, use, and release of personal information?
    
        Authority: 29 U.S.C. 732, unless otherwise noted.
    
    Subpart A--General
    
    
    Sec. 370.1  What is the Client Assistance Program (CAP)?
    
        The purpose of this program is to establish and carry out CAPs 
    that--
        (a) Advise and inform clients and client applicants of all services 
    and benefits available to them through programs authorized under the 
    Rehabilitation Act of 1973 (Act), as amended;
        (b) Assist and advocate for clients and client applicants in their 
    relationships with projects, programs, and community rehabilitation 
    programs providing services under the Act; and
        (c) Inform individuals with disabilities in the State, especially 
    individuals with disabilities who have traditionally been unserved or 
    underserved by vocational rehabilitation programs, of the services and 
    benefits available to them under the Act and under Title I of the 
    Americans with Disabilities Act of 1990 (ADA), 42 U.S.C. 12101-12213.
    
    (Authority: 29 U.S.C. 732(a))
    
    
    Sec. 370.2  Who is eligible for an award?
    
        (a) Any State, through its Governor, is eligible for an award under 
    this part if the State submits, and receives approval of, an 
    application in accordance with Sec. 370.20.
        (b) The Governor of each State shall designate a public or private 
    agency to conduct the State's CAP under this part.
        (c) Except as provided in paragraph (d) of this section, the 
    Governor shall designate an agency that is independent of any agency 
    that provides treatment, services, or rehabilitation to individuals 
    under the Act.
        (d) The Governor may, in the initial designation, designate an 
    agency that provides treatment, services, or rehabilitation to 
    individuals with disabilities under the Act if, at any time before 
    February 22, 1984, there was an agency in the State that both--
        (1) Was a grantee under section 112 of the Act by serving as a 
    client assistance agency and directly carrying out a CAP; and
        (2) Was, at the same time, a grantee under any other provision of 
    the Act.
        (e) Except as permitted in paragraph (f) of this section, an agency 
    designated by the Governor of a State to conduct the State's CAP under 
    this part may not award a subgrant to or enter into a contract with an 
    agency that provides services under this Act either to carry out the 
    CAP or to provide services under the CAP.
        (f) An agency designated by the Governor of a State to conduct the 
    State's CAP under this part may enter into a contract with a center for 
    independent living (center) that provides services under the Act if--
        (1) On February 22, 1984, the designated agency was contracting 
    with one or more centers to provide CAP services; and
        (2) The designated agency meets the requirements of paragraph (g) 
    of this section.
        (g) A designated agency that contracts to provide CAP services with 
    a center (pursuant to paragraph (f) of this section) or with an entity 
    or individual that does not provide services under the Act remains 
    responsible for--
        (1) The conduct of a CAP that meets all of the requirements of this 
    part;
        (2) Ensuring that the center, entity, or individual expends CAP 
    funds in accordance with--
        (i) The regulations in this part; and
        (ii) The cost principles applicable to the designated agency; and
        (3) The direct day-to-day supervision of the CAP services being 
    carried out by the contractor. This day-to-day supervision must include 
    the direct supervision of the individuals who are employed or used by 
    the contractor to provide CAP services.
    
    (Authority: 29 U.S.C. 711(c) and 732(a) and (c)(1)(A))
    
    
    Sec. 370.3  Who is eligible for services and information under the CAP?
    
        (a) Any client or client applicant is eligible for the services 
    described in Sec. 370.4.
        (b) Any individual with a disability is eligible to receive 
    information on the services and benefits available to individuals with 
    disabilities under the Act and Title I of the ADA.
    
    (Authority: 29 U.S.C. 732(a))
    
    
    Sec. 370.4  What kinds of activities may the Secretary fund?
    
        (a) Funds made available under this part must be used for 
    activities consistent with the purposes of this program, including--
        (1) Advising and informing clients, client applicants, and 
    individuals with disabilities in the State, especially individuals with 
    disabilities who have traditionally been unserved or underserved by 
    vocational rehabilitation programs, of--
        (i) All services and benefits available to them through programs 
    authorized under the Act; and
        (ii) Their rights in connection with those services and benefits;
        (2) Informing individuals with disabilities in the State, 
    especially individuals with disabilities who have traditionally been 
    unserved or underserved by vocational rehabilitation programs, of the 
    services and benefits available to them under Title I of the ADA;
        (3) Upon the request of a client or client applicant, assisting and 
    advocating on behalf of a client and client applicant in his or her 
    relationship with projects, programs, and community rehabilitation 
    programs that provide services under the Act by engaging in individual 
    or systemic advocacy and pursuing, or assisting and 
    
    [[Page 55768]]
    advocating on behalf of a client and client applicant to pursue, legal, 
    administrative, and other available remedies, if necessary--
        (i) To ensure the protection of the rights of a client or client 
    applicant under the Act; and
        (ii) To facilitate access by individuals with disabilities and 
    individuals with disabilities who are making the transition from public 
    school programs to services funded under the Act; and
        (4) Providing information to the public concerning the CAP.
        (b) In providing assistance and advocacy services under this part 
    with respect to services under Title I of the Act, a designated agency 
    may provide assistance and advocacy services to a client or client 
    applicant to facilitate the individual's employment, including 
    assistance and advocacy services with respect to the individual's 
    claims under Title I of the ADA, if those claims under Title I of the 
    ADA are directly related to services under the Act that the individual 
    is receiving or seeking.
    
    (Authority: 29 U.S.C. 732(a))
    
    
    Sec. 370.5  What regulations apply?
    
        The following regulations apply to the expenditure of funds under 
    the CAP:
        (a) The Education Department General Administrative Regulations 
    (EDGAR) as follows:
        (1) 34 CFR Part 74 (Administration of Grants to Institutions of 
    Higher Education, Hospitals and Nonprofit Organizations) applies to the 
    designated agency if the designated agency is not a State agency, local 
    government agency, or Indian tribal organization. As the entity that 
    eventually, if not directly, receives the CAP grant funds, the 
    designated agency is considered a recipient for purposes of part 74.
        (2) 34 CFR Part 76 (State-Administered Programs) applies to the 
    State and, if the designated agency is a State or local government 
    agency, to the designated agency, except for--
        (i) Sec. 76.103;
        (ii) Secs. 76.125 through 76.137;
        (iii) Secs. 76.300 through 76.401;
        (iv) Sec. 76.708;
        (v) Sec. 76.734; and
        (vi) Sec. 76.740.
        (3) 34 CFR Part 77 (Definitions that Apply to Department 
    Regulations).
        (4) 34 CFR Part 79 (Intergovernmental Review of Department of 
    Education Programs and Activities).
        (5) 34 CFR Part 80 (Uniform Administrative Requirements for Grants 
    and Cooperative Agreements to State and Local Governments) applies to 
    the State and, if the designated agency is a State or local government 
    agency, to the designated agency.
        (6) 34 CFR Part 81 (General Education Provisions Act-Enforcement) 
    applies to both the State and the designated agency, whether or not the 
    designated agency is the actual recipient of the CAP grant. As the 
    entity that eventually, if not directly, receives the CAP grant funds, 
    the designated agency is considered a recipient for purposes of Part 
    81.
        (7) 34 CFR Part 82 (New Restrictions on Lobbying).
        (8) 34 CFR Part 85 (Governmentwide Debarment and Suspension 
    (Nonprocurement) and Governmentwide Requirements for Drug-Free 
    Workplace (Grants)).
        (b) The regulations in this Part 370.
        (c) The regulations in 34 CFR 369.43, 369.46 and 369.48, relating 
    to various conditions to be met by grantees. (NOTE: Any funds made 
    available to a State under this program that are transferred by a State 
    to a designated agency do not comprise a subgrant as that term is 
    defined in 34 CFR 77.1. The designated agency is not, therefore, in 
    these circumstances a subgrantee, as that term is defined in that 
    section or in 34 CFR Parts 74, 76, or 80.)
    
    (Authority: 29 U.S.C. 711(c) and 732)
    
    
    Sec. 370.6  What definitions apply?
    
        (a) Definitions in EDGAR. The following terms used in this part are 
    defined in 34 CFR 77.1:
    
    Award
    EDGAR
    Fiscal year
    Nonprofit
    Private
    Public
    Secretary
    
        (b) Other definitions. The following definitions also apply to this 
    part:
        Act means the Rehabilitation Act of 1973, as amended.
        Advocacy means pleading an individual's cause or speaking or 
    writing in support of an individual. Advocacy may be formal, as in the 
    case of a lawyer representing an individual in a court of law or in 
    formal administrative proceedings before government agencies (whether 
    State, local or Federal). Advocacy also may be informal, as in the case 
    of a lawyer or non-lawyer representing an individual in negotiations, 
    mediation, or informal administrative proceedings before government 
    agencies (whether State, local or Federal), or as in the case of a 
    lawyer or non-lawyer representing an individual's cause before private 
    entities or organizations, or government agencies (whether State, local 
    or Federal). Advocacy may be on behalf of--
        (1) A single individual, in which case it is individual advocacy;
        (2) More than one individual or a group or class of individuals, in 
    which case it is systems (or systemic) advocacy; or
        (3) Oneself, in which case it is self advocacy.
        Class action means a formal legal suit on behalf of a group or 
    class of individuals filed in a Federal or State court that meets the 
    requirements for a ``class action'' under Federal or State law. 
    ``Systems (or systemic) advocacy'' that does not include filing a 
    formal class action in a Federal or State court is not considered a 
    class action for purposes of this part.
        Client or client applicant means an individual receiving or seeking 
    services under the Act, respectively.
        Designated agency means the agency designated by the Governor under 
    Sec. 370.2 to conduct a client assistance program under this part.
        Mediation means the act or process of using an independent third 
    party to act as a mediator, intermediary, or conciliator to settle 
    differences or disputes between persons or parties. The third party who 
    acts as a mediator, intermediary, or conciliator may not be any entity 
    or individual who is connected in any way with the eligible system or 
    the agency, entity, or individual with whom the individual with a 
    disability has a dispute. Mediation may involve the use of professional 
    mediators or any other independent third party mutually agreed to by 
    the parties to the dispute.
        Services under the Act means vocational rehabilitation, independent 
    living, supported employment, and other similar rehabilitation services 
    provided under the Act. For purposes of the CAP, the term ``services 
    under the Act'' does not include activities carried out under the 
    protection and advocacy program authorized by section 509 of the Act 
    (i.e., the Protection and Advocacy of Individual Rights (PAIR) program, 
    34 CFR Part 381).
        State means, in addition to each of the several States of the 
    United States, the District of Columbia, the Commonwealth of Puerto 
    Rico, The United States Virgin Islands, Guam, American Samoa, the 
    Commonwealth of the Northern Mariana Islands, and the Republic of Palau 
    (but only until September 30, 1998), except for purposes of the 
    allotments under section 112 of the Act, in which case ``State'' does 
    not mean or include Guam, American Samoa, the United States Virgin 
    Islands, the Commonwealth of the Northern Mariana Islands, and the 
    Republic of Palau.
    
    
    [[Page 55769]]
    
    (Authority: 29 U.S.C. 711(c) and 732; P.L. 101-219 (Dec. 12, 1989); 
    P.L. 99-658 (Nov. 14, 1986); and P.L. 99-239 (Jan. 14, 1986))
    
    
    Sec. 370.7  What shall the designated agency do to make its services 
    accessible?
    
        The designated agency shall provide, as appropriate, the CAP 
    services described in Sec. 370.4 in formats that are accessible to 
    clients or client applicants who seek or receive CAP services.
    
    (Authority: 29 U.S.C. 711(c))
    
    Subpart B--What Requirements Apply to Redesignation?
    
    
    Sec. 370.10  When do the requirements for redesignation apply?
    
        (a) The Governor may not redesignate the agency designated pursuant 
    to section 112(c) of the Act and Sec. 370.2(b) without good cause and 
    without complying with the requirements of Secs. 370.10 through 370.17.
        (b) For purposes of Secs. 370.10 through 370.17, a ``redesignation 
    of'' or ``to redesignate'' a designated agency means any change in or 
    transfer of the designation of an agency previously designated by the 
    Governor to conduct the State's CAP to a new or different agency, unit, 
    or organization, including--
        (1) A decision by a designated agency to cancel its existing 
    contract with another entity with which it has previously contracted to 
    carry out and operate all or part of its responsibilities under the CAP 
    (including providing advisory, assistance, or advocacy services to 
    eligible clients and client applicants); or
        (2) A decision by a designated agency not to renew its existing 
    contract with another entity with which it has previously contracted. 
    Therefore, an agency that is carrying out a State's CAP under a 
    contract with a designated agency is considered a designated agency for 
    purposes of Secs. 370.10 through 370.17.
        (c) For purposes of paragraph (a) of this section, a designated 
    agency that does not renew a contract for CAP services because it is 
    following State procurement laws that require contracts to be awarded 
    through a competitive bidding process is presumed to have good cause 
    for not renewing an existing contract. However, this presumption may be 
    rebutted.
        (d) If State procurement laws require a designated agency to award 
    a contract through a competitive bidding process, the designated agency 
    must hold public hearings on the request for proposal before awarding 
    the new contract.
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.11  What requirements apply to a notice of proposed 
    redesignation?
    
        (a) Prior to any redesignation of the agency that conducts the CAP, 
    the Governor shall give written notice of the proposed redesignation to 
    the designated agency, the State Rehabilitation Advisory Council 
    (SRAC), and the State Independent Living Council (SILC) and publish a 
    public notice of the Governor's intention to redesignate. Both the 
    notice to the designated agency, the SRAC, and the SILC and the public 
    notice must include, at a minimum, the following:
        (1) The Federal requirements for the CAP (section 112 of the Act).
        (2) The goals and function of the CAP.
        (3) The name of the current designated agency.
        (4) A description of the current CAP and how it is administered.
        (5) The reason or reasons for proposing the redesignation, 
    including why the Governor believes good cause exists for the proposed 
    redesignation.
        (6) The effective date of the proposed redesignation.
        (7) The name of the agency the Governor proposes to administer the 
    CAP.
        (8) A description of the system that the redesignated (i.e., new) 
    agency would administer.
        (b) The notice to the designated agency must--
        (1) Be given at least 30 days in advance of the Governor's written 
    decision to redesignate; and
        (2) Advise the designated agency that it has at least 30 days from 
    receipt of the notice of proposed redesignation to respond to the 
    Governor and that the response must be in writing.
        (c) The notice of proposed redesignation must be published in a 
    place and manner that provides the SRAC, the SILC, individuals with 
    disabilities or their representatives, and the public with at least 30 
    days to submit oral or written comments to the Governor.
        (d) Following public notice, public hearings concerning the 
    proposed redesignation must be conducted in an accessible format that 
    provides individuals with disabilities or their representatives an 
    opportunity for comment. The Governor shall maintain a written public 
    record of these hearings.
        (e) The Governor shall fully consider any public comments before 
    issuing a written decision to redesignate.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.12  How does a designated agency preserve its right to appeal 
    a redesignation?
    
        (a) To preserve its right to appeal a Governor's written decision 
    to redesignate (see Sec. 370.13), a designated agency must respond in 
    writing to the Governor within 30 days after it receives the Governor's 
    notice of proposed redesignation.
        (b) The designated agency shall send its response to the Governor 
    by registered or certified mail, return receipt requested, or other 
    means that provides a record that the Governor received the designated 
    agency's response.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.13  What are the requirements for a decision to redesignate?
    
        (a) If, after complying with the requirements of Sec. 370.11, the 
    Governor decides to redesignate the designated agency, the Governor 
    shall provide to the designated agency a written decision to 
    redesignate that includes the rationale for the redesignation. The 
    Governor shall send the written decision to redesignate to the 
    designated agency by registered or certified mail, return receipt 
    requested, or other means that provides a record that the designated 
    agency received the Governor's written decision to redesignate.
        (b) If the designated agency submitted to the Governor a timely 
    response to the Governor's notice of proposed redesignation, the 
    Governor shall inform the designated agency that it has at least 15 
    days from receipt of the Governor's written decision to redesignate to 
    file a formal written appeal with the Secretary.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(A))
    
    
    Sec. 370.14  How does a designated agency appeal a written decision to 
    redesignate?
    
        (a) A designated agency may appeal to the Secretary a Governor's 
    written decision to redesignate only if the designated agency submitted 
    to the Governor a timely written response to the Governor's notice of 
    proposed redesignation in accordance with Sec. 370.12.
        (b) To appeal to the Secretary a Governor's written decision to 
    redesignate, a designated agency shall file a formal written appeal 
    with the Secretary within 15 days after the designated agency's receipt 
    of the Governor's written decision to redesignate. The date of filing 
    of the 
    
    [[Page 55770]]
    designated agency's written appeal with the Secretary will be 
    determined in a manner consistent with the requirements of 34 CFR 
    81.12.
        (c) If the designated agency files a written appeal with the 
    Secretary, the designated agency shall send a separate copy of this 
    appeal to the Governor by registered or certified mail, return receipt 
    requested, or other means that provides a record that the Governor 
    received a copy of the designated agency's appeal to the Secretary.
        (d) The designated agency's written appeal to the Secretary must 
    state why the Governor has not met the burden of showing that good 
    cause for the redesignation exists or has not met the procedural 
    requirements under Secs. 370.11 and 370.13.
        (e) The designated agency's written appeal must be accompanied by 
    the designated agency's written response to the Governor's notice of 
    proposed redesignation and may be accompanied by any other written 
    submissions or documentation the designated agency wishes the Secretary 
    to consider.
        (f) As part of its submissions under this section, the designated 
    agency may request an informal meeting with the Secretary at which 
    representatives of both parties will have an opportunity to present 
    their views on the issues raised in the appeal.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.15  What must the Governor of a State do upon receipt of a 
    copy of a designated agency's written appeal to the Secretary?
    
        (a) If the designated agency files a formal written appeal in 
    accordance with Sec. 370.14, the Governor shall, within 15 days of 
    receipt of the designated agency's appeal, submit to the Secretary 
    copies of the following:
        (1) The written notice of proposed redesignation sent to the 
    designated agency.
        (2) The public notice of proposed redesignation.
        (3) Transcripts of all public hearings held on the proposed 
    redesignation.
        (4) Written comments received by the Governor in response to the 
    public notice of proposed redesignation.
        (5) The Governor's written decision to redesignate, including the 
    rationale for the decision.
        (6) Any other written documentation or submissions the Governor 
    wishes the Secretary to consider.
        (7) Any other information requested by the Secretary.
        (b) As part of the submissions under this section, the Governor may 
    request an informal meeting with the Secretary at which representatives 
    of both parties will have an opportunity to present their views on the 
    issues raised in the appeal.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.16  How does the Secretary review an appeal of a 
    redesignation?
    
        (a) If either party requests a meeting under Sec. 370.14(f) or 
    Sec. 370.15(b), the meeting is to be held within 30 days of the 
    submissions by the Governor under Sec. 370.15, unless both parties 
    agree to waive this requirement. The Secretary promptly notifies the 
    parties of the date and place of the meeting.
        (b) Within 30 days of the informal meeting permitted under 
    paragraph (a) of this section or, if neither party has requested an 
    informal meeting, within 60 days of the submissions required from the 
    Governor under Sec. 370.15, the Secretary issues to the parties a final 
    written decision on whether the redesignation was for good cause.
        (c) The Secretary reviews a Governor's decision based on the record 
    submitted under Secs. 370.14 and 370.15 and any other relevant 
    submissions of other interested parties. The Secretary may affirm or, 
    if the Secretary finds that the redesignation is not for good cause, 
    remand for further findings or reverse a Governor's redesignation.
        (d) The Secretary sends copies of the decision to the parties by 
    registered or certified mail, return receipt requested, or other means 
    that provide a record of receipt by both parties.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    
    Sec. 370.17  When does a redesignation become effective?
    
        A redesignation does not take effect for at least 15 days following 
    the designated agency's receipt of the Governor's written decision to 
    redesignate or, if the designated agency appeals, for at least 5 days 
    after the Secretary has affirmed the Governor's written decision to 
    redesignate.
    (Authority: 29 U.S.C. 711(c) and 732(c)(1)(B))
    
    Subpart C--How Does a State Apply for a Grant?
    
    
    Sec. 370.20  What must be included in a request for a grant?
    
        (a) Each State seeking assistance under this part shall submit to 
    the Secretary, in writing, each fiscal year, an application that 
    includes, at a minimum--
        (1) The name of the designated agency; and
        (2) An assurance that the designated agency meets the independence 
    requirement of section 112(c)(1)(A) of the Act and Sec. 370.2(c), or 
    that the State is exempted from that requirement under section 
    112(c)(1)(A) of the Act and Sec. 370.2(d).
        (b)(1) Each State also shall submit to the Secretary an assurance 
    that the designated agency has the authority to pursue legal, 
    administrative, and other appropriate remedies to ensure the protection 
    of the rights of clients or client applicants within the State.
        (2) The authority to pursue remedies described in paragraph (b)(1) 
    of this section must include the authority to pursue those remedies 
    against the State vocational rehabilitation agency and other 
    appropriate State agencies. The designated agency meets this 
    requirement if it has the authority to pursue those remedies either on 
    its own behalf or by obtaining necessary services, such as legal 
    representation, from outside sources.
        (c) Each State also shall submit to the Secretary assurances that--
        (1) All entities conducting, administering, operating, or carrying 
    out programs within the State that provide services under the Act to 
    individuals with disabilities in the State will advise all clients and 
    client applicants of the existence of the CAP, the services provided 
    under the program, and how to contact the designated agency;
        (2) The designated agency will meet each of the requirements in 
    this part; and
        (3) The designated agency will provide the Secretary with the 
    annual report required by section 112(g)(4) of the Act and Sec. 370.44.
        (d) To allow a designated agency to receive direct payment of funds 
    under this part, a State must provide to the Secretary, as part of its 
    application for assistance, an assurance that direct payment to the 
    designated agency is not prohibited by or inconsistent with State law, 
    regulation, or policy.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 732 (b) and (f))
    
    Subpart D--How Does the Secretary Allocate and Reallocate Funds to 
    a State?
    
    
    Sec. 370.30  How does the Secretary allocate funds?
    
        (a) The Secretary allocates the funds available under this part for 
    any fiscal year to the States on the basis of the relative population 
    of each State. The Secretary allocates at least $50,000 to each State, 
    unless the provisions of section 112(e)(1)(D) of the Act (which 
    
    [[Page 55771]]
    provides for increasing the minimum allotment if the appropriation for 
    the CAP exceeds $7,500,000 or the appropriation is increased by a 
    certain percentage described in section 112(e)(1)(D)(ii) of the Act) 
    are applicable.
        (b) The Secretary allocates $30,000 each, unless the provisions of 
    section 112(e)(1)(D) of the Act are applicable, to American Samoa, 
    Guam, the Virgin Islands, the Northern Mariana Islands, and the 
    Republic of Palau, except that the Secretary allocates to the Republic 
    of Palau only 75 percent of this allotment in fiscal year 1996, only 50 
    percent of this allotment in fiscal year 1997, only 25 percent of this 
    allotment in fiscal year 1998, and none of this allotment in fiscal 
    year 1999 and thereafter.
        (c) Unless prohibited or otherwise provided by State law, 
    regulation, or policy, the Secretary pays to the designated agency, 
    from the State allotment under paragraph (a) or (b) of this section, 
    the amount specified in the State's approved request. Because the 
    designated agency is the eventual, if not the direct, recipient of the 
    CAP funds, 34 CFR Parts 74 and 81 apply to the designated agency, 
    whether or not the designated agency is the actual recipient of the CAP 
    grant. However, because it is the State that submits an application for 
    and receives the CAP grant, the State remains the grantee for purposes 
    of 34 CFR Parts 76 and 80. In addition, both the State and the 
    designated agency are considered recipients for purposes of 34 CFR Part 
    81.
    
    (Authority: 29 U.S.C. 732 (b) and (e); P.L. 101-219 (Dec. 12, 1989); 
    P.L. 99-658 (Nov. 14, 1986); and P.L. 99-239 (Jan. 14, 1986))
    
    
    Sec. 370.31  How does the Secretary reallocate funds?
    
        (a) The Secretary reallocates funds in accordance with section 
    112(e)(2) of the Act.
        (b) A designated agency shall inform the Secretary at least 90 days 
    before the end of the fiscal year for which CAP funds were received 
    whether the designated agency is making available for reallotment any 
    of those CAP funds that it will be unable to obligate in that fiscal 
    year.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 711(c) and 732(e)(2))
    
    Subpart E--What Post-Award Conditions Must Be Met by a Designated 
    Agency?
    
    
    Sec. 370.40  What are allowable costs?
    
        (a) If the designated agency is a State or local government agency, 
    the designated agency shall apply the cost principles in accordance 
    with 34 CFR 80.22(b).
        (b) If the designated agency is a private nonprofit organization, 
    the designated agency shall apply the cost principles in accordance 
    with Subpart Q of 34 CFR Part 74.
        (c) In addition to those allowable costs established in EDGAR, and 
    consistent with the program activities listed in Sec. 370.4, the cost 
    of travel in connection with the provision to a client or client 
    applicant of assistance under this program is allowable. The cost of 
    travel includes the cost of travel for an attendant if the attendant 
    must accompany the client or client applicant.
        (d) The State and the designated agency are accountable, both 
    jointly and severally, to the Secretary for the proper use of funds 
    made available under this part. However, the Secretary may choose to 
    recover funds under the procedures in 34 CFR Part 81 from either the 
    State or the designated agency, or both, depending on the circumstances 
    of each case.
    
    (Authority: 29 U.S.C. 711(c) and 732(c)(3))
    
    
    Sec. 370.41  What conflict of interest provision applies to employees 
    of a designated agency?
    
        (a) Except as permitted by paragraph (b) of this section, an 
    employee of a designated agency, of a center under contract with a 
    designated agency (as permitted by Sec. 370.2(f)), or of an entity or 
    individual under contract with a designated agency, who carries out any 
    CAP duties or responsibilities, while so employed, may not--
        (1) Serve concurrently as a staff member of, consultant to, or in 
    any other capacity within, any other rehabilitation project, program, 
    or community rehabilitation program receiving assistance under the Act 
    in the State; or
        (2) Provide any services under the Act, other than CAP and PAIR 
    services.
        (b) An employee of a designated agency or of a center under 
    contract with a designated agency, as permitted by Sec. 370.2(f), may--
        (1) Receive a traineeship under section 302 of the Act;
        (2) Provide services under the PAIR program;
        (3) Represent the CAP on any board or council (such as the SRAC) if 
    CAP representation on the board or council is specifically permitted or 
    mandated by the Act; and
        (4) Consult with policymaking and administrative personnel in State 
    and local rehabilitation programs, projects, and community 
    rehabilitation programs, if consultation with the designated agency is 
    specifically permitted or mandated by the Act.
    
    (Authority: 29 U.S.C. 732(g)(1))
    
    
    Sec. 370.42  What access must the CAP be afforded to policymaking and 
    administrative personnel?
    
        The CAP must be afforded reasonable access to policymaking and 
    administrative personnel in State and local rehabilitation programs, 
    projects, and community rehabilitation programs. One way in which the 
    CAP may be provided that access would be to include the director of the 
    designated agency among the individuals to be consulted on matters of 
    general policy development and implementation, as required by sections 
    101(a) (18) and (23) of the Act.
    
    (Authority: 29 U.S.C. 721(a) (18) and (23) and 732(g)(2))
    
    
    Sec. 370.43  What requirement applies to the use of mediation 
    procedures?
    
        (a) Each designated agency shall implement procedures designed to 
    ensure that, to the maximum extent possible, good faith negotiations 
    and mediation procedures are used before resorting to formal 
    administrative or legal remedies. In designing these procedures, the 
    designated agency may take into account its level of resources.
        (b) For purposes of this section, mediation may involve the use of 
    professional mediators, other independent third parties mutually agreed 
    to by the parties to the dispute, or an employee of the designated 
    agency who--
        (1) Is not assigned to advocate for or otherwise represent or is 
    not involved with advocating for or otherwise representing the client 
    or client applicant who is a party to the mediation; and
        (2) Has not previously advocated for or otherwise represented or 
    been involved with advocating for or otherwise representing that same 
    client or client applicant.
    
    (Authority: 29 U.S.C. 732(g)(3))
    
    
    Sec. 370.44  What reporting requirement applies to each designated 
    agency?
    
        In addition to the program and fiscal reporting requirements in 
    EDGAR that are applicable to this program, each designated agency shall 
    submit to the Secretary, no later than 90 days after the end of each 
    fiscal year, an annual report on the operation of its CAP during the 
    previous year, including a summary of the work done and the uniform 
    statistical tabulation of all cases handled by the program. The annual 
    report must contain information on--
    
    [[Page 55772]]
    
        (a) The number of requests received by the designated agency for 
    information on services and benefits under the Act and Title I of the 
    ADA;
        (b) The number of referrals to other agencies made by the 
    designated agency and the reason or reasons for those referrals;
        (c) The number of requests for advocacy services received by the 
    designated agency from clients or client applicants;
        (d) The number of the requests for advocacy services from clients 
    or client applicants that the designated agency was unable to serve;
        (e) The reasons that the designated agency was unable to serve all 
    of the requests for advocacy services from clients or client 
    applicants; and
        (f) Any other information that the Secretary may require.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 732(g) (4) and (5))
    
    
    Sec. 370.45  What limitation applies to the pursuit of legal remedies?
    
        A designated agency may not bring any class action in carrying out 
    its responsibilities under this part.
    
    (Authority: 29 U.S.C. 732(d))
    
    
    Sec. 370.46  What consultation requirement applies to a Governor of a 
    State?
    
        In designating a client assistance agency under Sec. 370.2, 
    redesignating a client assistance agency under Sec. 370.10(a), and 
    carrying out the other provisions of this part, the Governor shall 
    consult with the director of the State vocational rehabilitation agency 
    (or, in States with both a general agency and an agency for the blind, 
    the directors of both agencies), the head of the developmental 
    disability protection and advocacy agency, and representatives of 
    professional and consumer organizations serving individuals with 
    disabilities in the State.
    
    (Authority: 29 U.S.C. 732(c)(2))
    
    
    Sec. 370.47  When must grant funds be obligated?
    
        (a) Any funds appropriated for a fiscal year to carry out the CAP 
    that are not expended or obligated by the designated agency prior to 
    the beginning of the succeeding fiscal year remain available for 
    obligation by the designated agency during the succeeding fiscal year 
    in accordance with 34 CFR 76.705 through 76.707.
        (b) A designated agency shall inform the Secretary within 90 days 
    after the end of the fiscal year for which the CAP funds were made 
    available whether the designated agency carried over to the succeeding 
    fiscal year any CAP funds that it was unable to obligate by the end of 
    the fiscal year.
    
    (Approved by the Office of Management and Budget under control 
    number 1820-0520)
    
    (Authority: 29 U.S.C. 718)
    
    
    Sec. 370.48  What are the special requirements pertaining to the 
    protection, use, and release of personal information?
    
        (a) All personal information about individuals served by any 
    designated agency under this part, including lists of names, addresses, 
    photographs, and records of evaluation, must be held strictly 
    confidential.
        (b) The designated agency's use of information and records 
    concerning individuals must be limited only to purposes directly 
    connected with the CAP, including program evaluation activities. Except 
    as provided in paragraphs (c) and (e) of this section, this information 
    may not be disclosed, directly or indirectly, other than in the 
    administration of the CAP, unless the consent of the individual to whom 
    the information applies, or his or her parent, legal guardian, or other 
    legally authorized representative or advocate (including the 
    individual's advocate from the designated agency), has been obtained in 
    writing. A designated agency may not produce any report, evaluation, or 
    study that reveals any personally identifying information without the 
    written consent of the individual or his or her representative.
        (c) Except as limited in paragraphs (d) and (e) of this section, 
    the Secretary or other Federal or State officials responsible for 
    enforcing legal requirements are to have complete access to all--
        (1) Records of the designated agency that receives funds under this 
    program; and
        (2) All individual case records of clients served under this part 
    without the consent of the client.
        (d) For purposes of conducting any periodic audit, preparing or 
    producing any report, or conducting any evaluation of the performance 
    of the CAP established or assisted under this part, the Secretary does 
    not require the designated agency to disclose the identity of, or any 
    other personally identifiable information related to, any individual 
    requesting assistance under the CAP.
        (e) Notwithstanding paragraph (d) of this section and consistent 
    with paragraph (f) of this section, a designated agency shall disclose 
    to the Secretary, if the Secretary so requests, the identity of, or any 
    other personally identifiable information (i.e., name, address, 
    telephone number, social security number, or any other official code or 
    number by which an individual may be readily identified) related to, 
    any individual requesting assistance under the CAP if--
        (1) An audit, evaluation, monitoring review, State plan assurance 
    review, or other investigation produces reliable evidence that there is 
    probable cause to believe that the designated agency has violated its 
    legislative mandate or misused Federal funds; or
        (2) The Secretary determines that this information may reasonably 
    lead to further evidence that is directly related to alleged misconduct 
    of the designated agency.
        (f) In addition to the protection afforded by paragraph (d) of this 
    section, the right of a person or designated agency not to produce 
    documents or disclose information to the Secretary is governed by the 
    common law of privileges, as interpreted by the courts of the United 
    States.
    
    (Authority: 29 U.S.C. 711(c) and 732(g)(6))
    
    [FR Doc. 95-27169 Filed 11-1-95; 8:45 am]
    BILLING CODE 4000-01-P
    
    

Document Information

Effective Date:
12/4/1995
Published:
11/02/1995
Department:
Education Department
Entry Type:
Rule
Action:
Final regulations.
Document Number:
95-27169
Dates:
These regulations take effect December 4, 1995.
Pages:
55758-55772 (15 pages)
RINs:
1820-AB16
PDF File:
95-27169.pdf
CFR: (62)
34 CFR 370.4(a)(2)
34 CFR 370.41(a)
34 CFR 370.4(a)(3)(ii)
34 CFR 370.10(b)
34 CFR 370.20(b)(1)
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