99-9088. Fair Housing Complaint Processing; Plain Language Revision and Reorganization  

  • [Federal Register Volume 64, Number 71 (Wednesday, April 14, 1999)]
    [Rules and Regulations]
    [Pages 18538-18541]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 99-9088]
    
    
    
    [[Page 18537]]
    
    _______________________________________________________________________
    
    Part V
    
    
    
    
    
    Department of Housing and Urban Development
    
    
    
    
    
    _______________________________________________________________________
    
    
    
    24 CFR Part 103
    
    
    
    Fair Housing Complaint Processing; Plain Language Revision and 
    Reorganization; Interim Rule
    
    Federal Register / Vol. 64, No. 71 / Wednesday, April 14, 1999 / 
    Rules and Regulations
    
    [[Page 18538]]
    
    
    
    DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
    
    24 CFR Part 103
    
    [Docket No. FR-4433-I-01]
    RIN 2529-AA86
    
    
    Fair Housing Complaint Processing; Plain Language Revision and 
    Reorganization
    
    AGENCY: Office of the Assistant Secretary for Fair Housing and Equal 
    Opportunity, HUD.
    
    ACTION: Interim rule.
    
    -----------------------------------------------------------------------
    
    SUMMARY: This interim rule revises HUD's regulations that concern the 
    processing of fair housing complaints in two ways. First, the current 
    sections that address the filing of complaints have been rewritten 
    using plain language. Plain language is an approach to writing that 
    promotes responsive, accessible, and understandable written 
    communication. Second, the sections that address the investigation of 
    complaints have been moved to another place in the regulations. We are 
    revising these regulations to make the procedures for filing housing 
    discrimination complaints easier to understand. This rule does not 
    change the substance of the existing fair housing complaint processing 
    regulations.
    
    DATES: Effective Date: May 14, 1999. Comments Due Date: Comments must 
    be submitted by June 14, 1999.
    
    ADDRESSES: Interested persons are invited to submit comments regarding 
    this interim rule to the Rules Docket Clerk, Office of the General 
    Counsel, Room 10276, Department of Housing and Urban Development, 451 
    Seventh Street, SW, Washington, DC 20410-0500. Comments should refer to 
    the above docket number and title. A copy of each comment submitted 
    will be available for public inspection and copying between 7:30 am and 
    5:30 pm weekdays at the above address. Facsimile (FAX) comments will 
    not be accepted.
    
    FOR FURTHER INFORMATION CONTACT: Judith Keeler, Acting Director, Office 
    of Enforcement, Office of Fair Housing and Equal Opportunity, U.S. 
    Department of Housing and Urban Development, 451 Seventh Street, SW, 
    Washington, DC 20410-2000; telephone (202) 708-0836 (this is not a 
    toll-free number). Hearing or speech impaired individuals may access 
    this number via TTY by calling the toll-free Federal Information Relay 
    Service at (800) 877-8339.
    
    SUPPLEMENTARY INFORMATION:
    
    Background
    
        Title VIII of the Civil Rights Act of 1968 (Public Law 90-284, 82 
    Stat. 81, approved April 11, 1968, codified as amended at 42 U.S.C. 
    3601-3619) (the Fair Housing Act) prohibits discrimination in the sale, 
    rental, or financing of housing based on race, color, religion, 
    national origin, sex, disability, or familial status. To enforce this 
    prohibition, the Fair Housing Act authorizes HUD to receive and 
    investigate housing discrimination complaints.
        In 1988, the Fair Housing Amendments Act (Public Law 100-430, 102 
    Stat. 1619, approved September 13, 1988) (the 1988 Act) expanded HUD's 
    authority to initiate fair housing investigations and to file 
    complaints. We implemented the 1988 Act through final regulations 
    published on January 23, 1989 (54 FR 3232). The January 23, 1989 final 
    rule, among other things, established a new 24 CFR part 103. Part 103 
    describes the policies and procedures that govern the processing of 
    fair housing complaints.
        This rule revises subpart B (entitled ``Complaints'') of the part 
    103 regulations in two ways. First, the sections in subpart B that 
    address the filing of complaints have been rewritten using plain 
    language. Second, the sections in subpart B that address the 
    investigation of complaints have been moved to subpart D (entitled 
    ``Investigation Procedures''). Subpart D concerns investigation 
    procedures for fair housing complaints.
    
    Plain Language
    
        HUD has revised 24 CFR part 103, subpart B using plain language in 
    response to President Clinton's Memorandum of June 1, 1998, entitled 
    ``Plain Language in Government'' (63 FR 31885, Wednesday, June 10, 
    1998). In this memorandum, President Clinton directed Federal agencies 
    to use plain language in all government writing. With respect to rules, 
    President Clinton directed Federal agencies to use plain language in 
    new proposed and final rules beginning January 1, 1999. In the same 
    memorandum, President Clinton also urged Federal agencies to consider 
    rewriting existing regulations in plain language, as resources permit.
        Plain language is an approach to writing that promotes responsive, 
    accessible, and understandable written communications. It involves the 
    use of a number of writing tools to create documents that are visually 
    inviting, logically organized, and understandable on the first reading. 
    These writing tools include:
    
    --Using the active voice and strong verbs;
    --Using compact sentences;
    --Using personal pronouns such as ``you'' and ``we'';
    --Using common, everyday words;
    --Avoiding surplus words and technical or legal jargon;
    --Using tables to present information where appropriate; and
    --Using a design and layout that increases comprehension.
    
        We selected subpart B of 24 CFR part 103 as the first of our 
    regulations to be rewritten in plain language format, because it is 
    important that regulations addressing housing discrimination be easy to 
    understand.
        For more information about plain language, please contact the 
    National Partnership for Reinventing Government using one of the 
    following methods:
    
    ------------------------------------------------------------------------
           If you are using this method...          please use this address:
    ------------------------------------------------------------------------
    World Wide Web...............................  http://
    www.plainlanguage.gov
    Email........................................  info@plainlanguage.gov
    Postal Address...............................  National Partnership for
                                                    Reinventing Government
                                                    750-17th Street, NW,
                                                    Suite 200, Washington,
                                                    DC 20006.
     Phone (voice)...............................  Customer Service Desk:
                                                    (202) 694-0001.
    ------------------------------------------------------------------------
    
    Sections Moved From Subpart B to Subpart D of 24 CFR Part 103
    
        This interim rule moves Secs. 103.45, 103.50, and 103.55 from 24 
    CFR part 103, subpart B to 24 CFR part 103, subpart D. These sections, 
    which relate to the investigation of complaints, are more appropriately 
    located in subpart D. Subpart D addresses the investigation procedures 
    for fair housing complaints. In addition, this rule adds a new 
    Sec. 103.204 to subpart D, entitled ``HUD
    
    [[Page 18539]]
    
    complaints and compliance reviews.'' Paragraph (a) of new Sec. 103.210 
    clarifies that HUD may conduct a fair housing investigation and file a 
    complaint based on information that one or more discriminatory housing 
    practices has occurred, or is about to occur.
        Paragraph (b) of Sec. 103.210 repeats the language of current 
    Sec. 103.10(b). This section concerns HUD compliance reviews under 
    other civil rights authorities, such as Executive Order 11063, entitled 
    ``Equal Opportunity in Housing'' (27 FR 11527, November 20, 1962, 
    reprinted as amended at 42 U.S.C. 1982 note), title VI of the Civil 
    Rights Act of 1964 (Public Law 88-352, 78 Stat. 241, 252, approved July 
    2, 1964, codified as amended at 42 U.S.C. 2000d et seq.), section 109 
    of the Housing and Community Development Act of 1974 (Public Law 93-
    383, 88 Stat. 633, 649, approved August 22, 1974, codified at 42 U.S.C. 
    5309), section 504 of the Rehabilitation Act of 1973 (Public Law 93-
    112, 87 Stat. 355, 394, approved September 26, 1973, codified as 
    amended at 29 U.S.C. 794), and the Age Discrimination Act of 1975 
    (Public Law 94-135, 89 Stat. 728, approved November 28, 1975, codified 
    as amended at 42 U.S.C. 6101-6107). HUD is making these revisions to 
    clarify and simplify the organization of its fair housing complaint 
    processing regulations.
    
    Substance of Complaints Filing Process Unchanged
    
        This interim rule does not change the substance of the existing 
    fair housing complaint processing regulations. We are revising these 
    regulations to make the housing discrimination filing procedures more 
    accessible and understandable to the public. All procedures and 
    requirements for filing housing discrimination complaints remain as 
    they are currently.
    
    List of Fair Housing Offices
    
        The list of HUD's fair housing offices, with mailing addresses and 
    phone numbers, is provided in the table below. These offices have 
    special expertise in handling fair housing claims.
    
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      If you are in this area...          please contact this office:
    ------------------------------------------------------------------------
    Connecticut, Maine,            Fair Housing Enforcement Center, U.S.
     Massachusetts, New             Dept. of Housing and Urban Development,
     Hampshire, Rhode Island, or    Thomas P. O'Neill, Jr. Federal Building,
     Vermont.                       10 Causeway Street, Room 321, Boston, MA
                                    02222-1092, (617) 565-5308; (800) 827-
                                    5005; TTY (617) 565-5453.
    New Jersey or New York.......  Fair Housing Enforcement Center, U.S.
                                    Dept. of Housing and Urban Development,
                                    26 Federal Plaza, Room 3532, New York,
                                    NY 10278-0068, (212) 264-9610; (800) 496-
                                    4294; TTY (212) 264-0927.
    Delaware, District of          Fair Housing Enforcement Center, U.S.
     Columbia, Maryland,            Dept. of Housing and Urban Development,
     Pennsylvania, Virginia, or     The Wanamaker Building, 100 Penn Square
     West Virginia.                 East, Philadelphia, PA 19107-3380, (215)
                                    656-0660; (888) 799-2085; TTY (215) 656-
                                    3450.
    Alabama, the Caribbean,        Fair Housing Enforcement Center, U.S.
     Florida, Georgia, Kentucky,    Dept. of Housing and Urban Development,
     Mississippi, North Carolina,   Richard B. Russell Federal Building, 75
     South Carolina, or Tennessee.  Spring Street, SW, Room 320, Atlanta, GA
                                    30303-3388, (404) 331-5140; (800) 440-
                                    8091; TTY (404) 730-2654.
    Illinois, Michigan,            Fair Housing Enforcement Center, U.S.
     Minnesota, Ohio, or            Dept. of Housing and Urban Development,
     Wisconsin.                     Ralph H. Metcalfe Federal Building, 77
                                    West Jackson Boulevard, Room 2101,
                                    Chicago, IL 60604-3507, (312) 353-7776;
                                    (800) 765-9372; TTY (312) 353-7143.
    Arkansas, Louisiana, New       Fair Housing Enforcement Center, U.S.
     Mexico, Oklahoma, or Texas.    Dept. of Housing and Urban Development,
                                    1600 Throckmorton, Room 502, Fort Worth,
                                    TX 76113-2905, (817) 978-9270; (800) 498-
                                    9371; TTY (817) 978-9274.
    Iowa, Kansas, Missouri, or     Fair Housing Enforcement Center, U.S.
     Nebraska.                      Dept. of Housing and Urban Development,
                                    Gateway Tower II, 400 State Avenue, Room
                                    200, Kansas City, KS 66101-2406, (913)
                                    551-6958; (800) 743-5323; TTY (913) 551-
                                    6972.
    Colorado, Montana, North       Fair Housing Enforcement Center, U.S.
     Dakota, South Dakota, Utah,    Dept. of Housing and Urban Development,
     or Wyoming.                    633 17th Street, Denver, CO 80202-3607,
                                    (303) 672-5437; (800) 877-7353; TTY
                                    (303) 672-5248.
    Arizona, California, Hawaii,   Fair Housing Enforcement Center, U.S.
     or Nevada.                     Dept. of Housing and Urban Development,
                                    Phillip Burton Federal Building and U.S.
                                    Courthouse, 450 Golden Gate Avenue, San
                                    Francisco, CA 94102-3448, (415) 436-
                                    8400; (800) 347-3739; TTY (415) 436-
                                    6594.
    Alaska, Idaho, Oregon, or      Fair Housing Enforcement Center, U.S.
     Washington.                    Dept. of Housing and Urban Development,
                                    Seattle Federal Office Building, 909
                                    First Avenue, Room 205, Seattle, WA
                                    98104-1000, (206) 220-5170; (800) 877-
                                    0246; TTY (206) 220-5185.
    If after contacting the local  U.S. Dept. of Housing and Urban
     office nearest you, you        Development, Office of Fair Housing and
     still have questions--you      Equal Opportunity, 451 Seventh Street,
     may contact HUD further at:.   SW, Room 5204, Washington, DC 20410-
                                    2000, (202) 708-0836; (800) 669-9777;
                                    TTY (800) 927-9275.
    ------------------------------------------------------------------------
    
    Findings and Certifications
    
    Justification for Interim Rule
    
        Ordinarily, HUD provides notice and an opportunity for the public 
    to comment on rules before they become effective. If, however, we 
    determine that notice and public comment are impracticable, 
    unnecessary, or contrary to the public interest, we are permitted, 
    under 24 CFR 10.1 (entitled ``Policy''), to issue regulations directly 
    through an interim or final rule. In this case, we have determined that 
    initial notice and public comment are unnecessary. The purpose of this 
    rule is to make the housing discrimination filing procedures more 
    accessible and understandable to the public by using plain language. 
    The rule does not make substantive changes to the regulations. All 
    procedures and requirements for filing housing discrimination 
    complaints remain as they are currently.
    
    Unfunded Mandates Reform Act
    
        Title II of the Unfunded Mandates Reform Act of 1995 (Public Law 
    104-4, 109 Stat. 48, 64, approved March 22, 1995, codified at 2 U.S.C. 
    1531-1538)(UMRA) requires Federal agencies to assess the effects of 
    their regulatory actions on State, local, and tribal governments and on 
    the private sector. This interim rule does not impose, within the 
    meaning of the UMRA, any Federal mandates on any State, local, or, 
    tribal governments or on the private sector.
    
    Environmental Impact
    
        This interim rule sets out non-discrimination enforcement 
    procedures. Accordingly, under 24 CFR 50.19(c)(3), this interim rule is 
    categorically
    
    [[Page 18540]]
    
    excluded from environmental review under the National Environmental 
    Policy Act of 1969 (Public Law 91-190, 83 Stat. 852, approved January 
    1, 1970, codified as amended at 42 U.S.C. 4321-4347).
    
    Impact on Small Entities
    
        The Secretary, in accordance with 5 U.S.C. 605(b) (the Regulatory 
    Flexibility Act, Public Law 96-354, 94 Stat. 1164, approved September 
    19, 1980, codified as amended at 5 U.S.C. 601-612), has reviewed and 
    approved this interim rule and in so doing certifies that it would not 
    have a significant economic impact on a substantial number of small 
    entities.
        The interim rule revises, using plain language, the text of HUD's 
    fair housing complaint processing regulations in subpart B of 24 CFR 
    part 103. The rule also moves certain sections from subpart B to 
    subpart D. The rule does not amend the substance of HUD's fair housing 
    complaint processing regulations at 24 CFR part 103. All procedures and 
    requirements for filing housing discrimination complaints remain as 
    they are currently. We are revising these regulations in order to make 
    the housing discrimination filing procedures more accessible and 
    understandable to the public.
        While we have determined that this rule would not have a 
    significant economic impact on a substantial number of small entities, 
    we welcome any comments regarding alternatives to this rule that would 
    meet our objectives, as described in this preamble, and would be less 
    burdensome to small entities.
    
    Federalism Impact
    
        The General Counsel, as the Designated Official under section 6(a) 
    of Executive Order 12612 (entitled ``Federalism''), has determined that 
    the policies contained in this interim rule do not have substantial 
    direct effects on States or their political subdivisions, on the 
    relationship between the Federal government and the States, or on the 
    distribution of power and responsibilities among the various levels of 
    government.
        This interim rule does not alter the substance of HUD's existing 
    fair housing complaint processing regulations. The interim rule revises 
    and reformats the fair housing complaint processing regulations so that 
    HUD's housing discrimination filing procedures more accessible to the 
    public. The interim rule is exclusively concerned with policies and 
    procedures applicable to the processing of fair housing complaints. No 
    programmatic or policy changes result from this rule that affect the 
    Federalism concerns addressed in the Executive Order. As a result, this 
    interim rule is not subject to review under the Order.
    
    Catalog of Federal Domestic Assistance
    
        The Catalog of Federal Domestic Assistance number for this program 
    is 14.400.
    
    List of Subjects in 24 CFR Part 103
    
        Administrative practice and procedure, Aged, Fair housing, 
    Individuals with disabilities, Intergovernmental relations, 
    Investigations, Mortgages, Penalties, Reporting and recordkeeping 
    requirements.
    
        Accordingly, 24 part 103 is amended as follows:
    
    PART 103--FAIR HOUSING--COMPLAINT PROCESSING
    
        1. The authority citation for 24 CFR part 103 continues to read as 
    follows:
    
        Authority: 42 U.S.C. 3535(d), 3600-3619.
    
        2. Revise Sec. 103.10 to read as follows:
    
    
    Sec. 103.10  What can I do if I believe someone is discriminating 
    against me in the sale, rental, finance, or advertisement of housing?
    
        You can notify HUD if you believe there has been discrimination 
    against you in any activity related to housing because of race, color, 
    religion, national origin, sex, disability, or the presence of children 
    under the age of 18 in a household.
        3. Revise Sec. 103.15 to read as follows:
    
    
    Sec. 103.15  Can I file a claim if the discrimination has not yet 
    occurred?
    
        Yes, you may file a claim with HUD if you have knowledge that a 
    discriminatory action is about to occur.
        4. Revise Sec. 103.20 to read as follows:
    
    
    Sec. 103.20  Can someone help me with filing a claim?
    
        HUD's Office of Fair Housing and Equal Opportunity can help you in 
    filing a claim, if you contact them directly. You, or anyone who acts 
    for you, may also ask any HUD office or an organization, individual, or 
    attorney to help you.
        5. Revise Sec. 103.25 to read as follows:
    
    
    Sec. 103.25  What information should I provide to HUD?
    
        You should provide us with:
        (a) Your name, address, and telephone numbers where you can be 
    reached;
        (b) The name and address of the persons, businesses, or 
    organizations you believe discriminated against you;
        (c) If there is a specific property involved, you should provide 
    the property's address and physical description, such as apartment, 
    condominium, house, or vacant lot; and
        (d) A brief description of how you were discriminated against in an 
    activity related to housing. You should include in this description the 
    date when the discrimination happened and why you believe the 
    discrimination occurred because of race, color, religion, national 
    origin, sex, disability, or the presence of children under the age of 
    18 in a household.
        6. Revise Sec. 103.30 to read as follows:
    
    
    Sec. 103.30  How should I bring a claim that I am the victim of 
    discrimination?
    
        (a) You can file a claim by mail or telephone with any of HUD's 
    Offices of Fair Housing and Equal Opportunity or with any State or 
    local agency that HUD has certified to receive complaints.
        (b) You can call or go to any other HUD office for help in filing a 
    claim. These offices will send your claim to HUD's Office of Fair 
    Housing and Equal Opportunity, which will contact you about the filing 
    of your complaint.
        7. Add Sec. 103.35 to read as follows:
    
    
    Sec. 103.35  Is there a time limit on when I can file?
    
        Yes, you must notify us within one year that you are a victim of 
    discrimination. If you indicate that there is more than one act of 
    discrimination, or that the discrimination is continuing, we must 
    receive your information within one year of the last incident of 
    discrimination.
        8. Revise Sec. 103.40 to read as follows:
    
    
    Sec. 103.40  Can I change my complaint after it is filed?
    
        (a) Yes, you may change your fair housing complaint:
        (1) At any time to add or remove people according to the law and 
    the facts; or
        (2) To correct other items, such as to add additional information 
    found during the investigation of the complaint.
        (b) You must approve any change to your complaint; we will consider 
    the changes made as of the date of your original complaint.
    
    
    Sec. 103.42  [Removed]
    
        9. Remove Sec. 103.42.
    
    
    Secs. 103.45, 103.50, 103.55  [Redesignated]
    
        10. Redesignate Secs. 103.45, 103.50, and 103.55 as Secs. 103.201, 
    103.202, and 103.203, respectively, and transfer to subpart D.
        11. Revise newly redesignated Sec. 103.202(b) to read as follows:
    
    [[Page 18541]]
    
    Sec. 103.202  Notification of respondent; joinder of additional or 
    substitute respondents.
    
    * * * * *
        (b) The Assistant Secretary will also serve notice on any person 
    who directs or controls, or who has the right to direct or control, the 
    conduct of another person who is involved in a fair housing complaint.
        12. Add Sec. 103.204 to read as follows:
    
    
    Sec. 103.204  HUD complaints and compliance reviews.
    
        (a) The Assistant Secretary may conduct an investigation and file a 
    complaint under this subpart based on information that one or more 
    discriminatory housing practices has occurred, or is about to occur.
        (b) HUD may also initiate compliance reviews under other 
    appropriate civil rights authorities, such as E.O. 11063 on Equal 
    Opportunity in Housing, title VI of the Civil Rights Act of 1964, 
    section 109 of the Housing and Community Development Act of 1974, 
    section 504 of the Rehabilitation Act of 1973 or the Age Discrimination 
    Act of 1975.
        (c) HUD may also make the information you provide available to 
    other Federal, State, or local agencies having an interest in the 
    matter. In making such information available, HUD will take steps to 
    protect the confidentiality of any informant or complainant when 
    desired by the informant or complainant.
    
        Dated: March 2, 1999.
    Eva M. Plaza,
    Assistant Secretary for Fair Housing and Equal Opportunity.
    [FR Doc. 99-9088 Filed 4-13-99; 8:45 am]
    BILLING CODE 4210-28-P
    
    
    

Document Information

Published:
04/14/1999
Department:
Housing and Urban Development Department
Entry Type:
Rule
Action:
Interim rule.
Document Number:
99-9088
Pages:
18538-18541 (4 pages)
Docket Numbers:
Docket No. FR-4433-I-01
RINs:
2529-AA86: Fair Housing Complaint Processing--Plain Language Revision and Reorganization (FR-4433)
RIN Links:
https://www.federalregister.gov/regulations/2529-AA86/fair-housing-complaint-processing-plain-language-revision-and-reorganization-fr-4433-
PDF File:
99-9088.pdf
CFR: (11)
24 CFR 103.10(b)
24 CFR 103.10
24 CFR 103.15
24 CFR 103.20
24 CFR 103.25
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