97-21492. Federal Acquisition Regulation; Service Contracting  

  • [Federal Register Volume 62, Number 163 (Friday, August 22, 1997)]
    [Rules and Regulations]
    [Pages 44813-44817]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 97-21492]
    
    
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    DEPARTMENT OF DEFENSE
    
    GENERAL SERVICES ADMINISTRATION
    
    NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
    
    48 CFR Parts 7, 16, 37, 42, 46, and 52
    
    [FAC 97-01; FAR Case 95-311; Item VII]
    RIN 9000-AH14
    
    
    Federal Acquisition Regulation; Service Contracting
    
    AGENCIES: Department of Defense (DoD), General Services Administration 
    (GSA), and National Aeronautics and Space Administration (NASA).
    
    
    [[Page 44814]]
    
    
    ACTION: Final rule.
    
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    SUMMARY: The Civilian Agency Acquisition Council and the Defense 
    Acquisition Regulations Council have agreed on a final rule amending 
    the Federal Acquisition Regulation (FAR) to implement Office of Federal 
    Procurement Policy (OFPP) Policy Letter 91-2, Service Contracting. The 
    OFPP policy letter prescribes policies and procedures for use of 
    performance-based contracting methods. This regulatory action was not 
    subject to Office of Management and Budget review under Executive Order 
    12866, dated September 30, 1993. This action is not a major rule under 
    5 U.S.C. 804.
    
    EFFECTIVE DATE: October 21, 1997.
    
    FOR FURTHER INFORMATION CONTACT: The FAR Secretariat, Room 4035, GS 
    Building, Washington, DC 20405 (202) 501-4755 for information 
    pertaining to status or publication schedules. For clarification of 
    content, contact Mr. Jack O'Neill, Procurement Analyst, at (202) 501-
    3856. Please cite FAC 97-01, FAR case 95-311.
    
    SUPPLEMENTARY INFORMATION:
    
    A. Background
    
        This final rule amends FAR Parts 7, 16, 37, 42, 46, and 52 to 
    establish policy for the Government's acquisition of services through 
    the use of performance-based contracting methods.
        A proposed rule was published in the Federal Register at 61 FR 
    40284, August 1, 1996. Thirty-three comments were received from nine 
    respondents. All comments were considered in developing the final rule.
    
    B. Regulatory Flexibility Act
    
        A Final Regulatory Flexibility Analysis has been performed. The 
    analysis is summarized as follows:
    
        The rule revises the Federal Acquisition Regulation (FAR) to 
    implement the Office of Federal Procurement Policy (OFPP) Policy 
    Letter 91-2, Service Contracting. It also implements the statutory 
    requirements of Section 834, Public Law 101-510 by adding language 
    concerning uncompensated overtime and a prescription for use of a 
    new solicitation provision, ``Identification of Uncompensated 
    Overtime.'' Offerors are required to identify uncompensated overtime 
    hours and the uncompensated overtime rate per hour, whether at the 
    prime or subcontract level, when submitting a proposal responding to 
    a solicitation estimated at $100,000 or more, for services being 
    acquired on the basis of the number of hours to be provided rather 
    than on the task to be performed. The final rule applies to all 
    businesses, large and small that submit offers of $100,000 or more 
    on service contracts that are based on the number of hours to be 
    provided.
        The adoption of the DoD provision concerning uncompensated 
    overtime in the FAR conforms with the goals of the OFPP policy 
    letter to avoid problems commonly found with service contracts 
    resulting from: (1) Unnecessarily vague statements of work, which 
    increase costs or make it difficult to control costs; (2) 
    Insufficient use of fixed-price and incentive fee pricing 
    arrangements for repetitive requirements, resulting in increased 
    costs and inadequate incentive to improve performance; and (3) 
    Inadequate contract administration plans, which lead to unauthorized 
    commitments by the Government and delayed contract completion. The 
    primary purpose for obtaining the information and using it during 
    the source selection process is to discourage the use of mandatory 
    uncompensated overtime in proposals from the entire professional and 
    technical services industry. The provision regarding uncompensated 
    overtime applies equally to large and small business entities and 
    provides an additional method to improve the Government's ability to 
    acquire services of the requisite quality and to assess contractor 
    performance and price. Because both large and small business 
    concerns must be dealt with equally in this matter, we believe that 
    the rule does not create a disproportionate burden on small 
    entities.
    
    C. Paperwork Reduction Act
    
        The Paperwork Reduction Act is deemed to apply because the final 
    rule contains information collection requirements. Accordingly, a 
    request for approval of a new information collection requirement 
    concerning service contracting was submitted to the Office of 
    Management and Budget under 44 U.S.C. 3501, et seq., and approved under 
    OMB Control No. 9000-0152. Public comments concerning this request were 
    invited through the Federal Register notice published at 61 FR 40288, 
    August 1, 1996.
    
    List of Subjects in 48 CFR Parts 7, 16, 37, 42, 46, and 52
    
        Government procurement.
    
        Dated: August 7, 1997.
    Edward C. Loeb,
    Director, Federal Acquisition Policy Division.
    
        Therefore, 48 CFR Parts 7, 16, 37, 42, 46, and 52 are amended as 
    set forth below:
        1. The authority citation for 48 CFR Parts 7, 16, 37, 42, 46, and 
    52 continues to read as follows:
    
        Authority: 40 U.S.C. 486(c); 10 U.S.C. chapter 137; and 42 
    U.S.C. 2473(c).
    
    PART 7--ACQUISITION PLANNING
    
        2. Section 7.103 is amended by adding paragraph (q) to read as 
    follows:
    
    
    7.103  Agency-head responsibilities.
    
    * * * * *
        (q) Ensuring that knowledge gained from prior acquisitions is used 
    to further refine requirements and acquisition strategies. For 
    services, greater use of performance-based contracting methods and, 
    therefore, fixed-price contracts (see 37.602-5) should occur for 
    follow-on acquisitions.
    
        3. Section 7.105 is amended in the introductory text by adding a 
    sentence at the end of the paragraph; by revising paragraphs (a)(1), 
    (a)(4), and (b)(6); by redesignating paragraphs (b)(18) through (b)(20) 
    as (b)(19) through (b)(21) and adding a new (b)(18) to read as follows:
    
    
    7.105  Contents of written acquisition plans.
    
        * * * Acquisition plans for service contracts shall describe the 
    strategies for implementing performance-based contracting methods or 
    shall provide rationale for not using those methods (see subpart 37.6).
        (a) Acquisition background and objectives--(1) Statement of need. 
    Introduce the plan by a brief statement of need. Summarize the 
    technical and contractual history of the acquisition. Discuss feasible 
    acquisition alternatives, the impact of prior acquisitions on those 
    alternatives, and any related in-house effort.
    * * * * *
        (4) Capability or performance. Specify the required capabilities or 
    performance characteristics of the supplies or the performance 
    standards of the services being acquired and state how they are related 
    to the need.
    * * * * *
        (b) * * *
        (6) Product or service descriptions. Explain the choice of product 
    or service description types (including performance-based contracting 
    descriptions) to be used in the acquisition.
    * * * * *
        (18) Contract administration. Describe how the contract will be 
    administered. In contracts for services, include how inspection and 
    acceptance corresponding to the work statement's performance criteria 
    will be enforced.
    * * * * *
    
    PART 16--TYPES OF CONTRACTS
    
        4. Section 16.104 is amended by adding paragraph (k) to read as 
    follows:
    
    
    16.104  Factors in selecting contract types.
    
    * * * * *
        (k) Acquisition history. Contractor risk usually decreases as the 
    requirement is repetitively acquired. Also, product descriptions or 
    descriptions of services
    
    [[Page 44815]]
    
    to be performed can be defined more clearly.
    
        5. Section 16.402-2 is amended by revising the heading and 
    paragraph (a); by redesignating paragraphs (b) through (g) as (c) 
    through (h) and adding a new paragraph (b); and by revising the newly 
    designated paragraph (e) to read as follows:
    
    
    16.402-2   Performance incentives.
    
        (a) Performance incentives may be considered in connection with 
    specific product characteristics (e.g., a missile range, an aircraft 
    speed, an engine thrust, or a vehicle maneuverability) or other 
    specific elements of the contractor's performance. These incentives 
    should be designed to relate profit or fee to results achieved by the 
    contractor, compared with specified targets.
        (b) To the maximum extent practicable, positive and negative 
    performance incentives shall be considered in connection with service 
    contracts for performance of objectively measurable tasks when quality 
    of performance is critical and incentives are likely to motivate the 
    contractor.
    * * * * *
        (e) Performance tests and/or assessments of work performance are 
    generally essential in order to determine the degree of attainment of 
    performance targets. Therefore, the contract must be as specific as 
    possible in establishing test criteria (such as testing conditions, 
    instrumentation precision, and data interpretation) and performance 
    standards (such as the quality levels of services to be provided).
    * * * * *
        6. Section 16.405-1 is amended by revising the introductory text of 
    paragraph (b)(1), and the last sentence of paragraph (b)(2) to read as 
    follows:
    
    
    16.405-1   Cost-plus-incentive-fee contracts.
    
    * * * * *
        (b) Application. (1) A cost-plus-incentive-fee contract is 
    appropriate for services or development and test programs when--
    * * * * *
        (2) * * * This approach also may apply to other acquisitions, if 
    the use of both cost and technical performance incentives is desirable 
    and administratively practical.
    * * * * *
    
    PART 37--SERVICE CONTRACTING
    
        7. Section 37.000 is amended by adding the following text as a new 
    third sentence:
    
    
    37.000   Scope of part.
    
        * * * This part requires the use of performance-based contracting 
    to the maximum extent practicable and prescribes policies and 
    procedures for use of performance-based contracting methods (see 
    subpart 37.6). * * *
        8. Section 37.101 is amended by adding, in alphabetical order, the 
    definition ``Performance-based contracting'' to read as follows:
    
    
    37.101   Definitions.
    
    * * * * *
        Performance-based contracting means structuring all aspects of an 
    acquisition around the purpose of the work to be performed as opposed 
    to either the manner by which the work is to be performed or broad and 
    imprecise statements of work.
    * * * * *
        9. Section 37.102 is amended by redesignating paragraphs (a) 
    through (g) as (b) through (h) and adding a new paragraph (a) to read 
    as follows:
    
    
    37.102   Policy.
    
        (a) Agencies shall use performance-based contracting methods (see 
    subpart 37.6), to the maximum extent practicable, for the acquisition 
    of services, including those acquired under supply contracts, except--
        (1) Architect-engineer services acquired in accordance with 40 
    U.S.C. 541-544, as amended (see part 36);
        (2) Construction (see part 36);
        (3) Utility services (see part 41); or
        (4) Services that are incidental to supply purchases.
    * * * * *
        10. Section 37.103 is amended by redesignating paragraphs ``(c)'' 
    and ``(d)'' as ``(d)'' and ``(e)'' respectively, and adding a new 
    paragraph (c) to read as follows:
    
    
    37.103   Contracting officer responsibility.
    
    * * * * *
        (c) Ensure that performance-based contracting methods are used to 
    the maximum extent practicable when acquiring services.
    * * * * *
        11. Section 37.106 is amended by adding paragraph (c) to read as 
    follows:
    
    
    37.106   Funding and term of service contracts.
    
    * * * * *
        (c) Agencies with statutory multiyear authority shall consider the 
    use of this authority to encourage and promote economical business 
    operations when acquiring services.
        12. Sections 37.115 through 37.115-3 are added to read as follows:
    
    
    37.115   Uncompensated overtime.
    
    
    37.115-1   Scope.
    
        The policies in this section are based on Section 834 of Public Law 
    101-510 (10 U.S.C. 2331).
    
    
    37.115-2   General policy.
    
        (a) Use of uncompensated overtime is not encouraged.
        (b) When professional or technical services are acquired on the 
    basis of the number of hours to be provided, rather than on the task to 
    be performed, the solicitation shall require offerors to identify 
    uncompensated overtime hours and the uncompensated overtime rate for 
    direct charge Fair Labor Standards Act--exempt personnel included in 
    their proposals and subcontractor proposals. This includes 
    uncompensated overtime hours that are in indirect cost pools for 
    personnel whose regular hours are normally charged direct.
    
    
    37.115-3   Solicitation provision.
    
        The contracting officer shall insert the provision at 52.237-10, 
    Identification of Uncompensated Overtime, in all solicitations valued 
    above the simplified acquisition threshold, for professional or 
    technical services to be acquired on the basis of the number of hours 
    to be provided.
        13. Subpart 37.6, consisting of sections 37.600 through 37.602-5, 
    is added to read as follows:
    
    Subpart 37.6--Performance-Based Contracting
    
    Sec.
    37.600  Scope of subpart.
    37.601  General.
    37.602  Elements of performance-based contracting.
    37.602-1  Statements of work.
    37.602-2  Quality assurance.
    37.602-3  Selection procedures.
    37.602-4  Contract type.
    37.602-5  Follow-on and repetitive requirements.
    
    Subpart 37.6--Performance-Based Contracting
    
    
    37.600   Scope of subpart.
    
        This subpart prescribes policies and procedures for use of 
    performance-based contracting methods. It implements OFPP Policy Letter 
    91-2, Service Contracting.
    
    
    37.601   General.
    
        Performance-based contracting methods are intended to ensure that 
    required performance quality levels are achieved and that total payment 
    is related to the degree that services performed meet contract 
    standards. Performance-based contracts--
    
    [[Page 44816]]
    
        (a) Describe the requirements in terms of results required rather 
    than the methods of performance of the work;
        (b) Use measurable performance standards (i.e., terms of quality, 
    timeliness, quantity, etc.) and quality assurance surveillance plans 
    (see 46.103(a) and 46.401(a));
        (c) Specify procedures for reductions of fee or for reductions to 
    the price of a fixed-price contract when services are not performed or 
    do not meet contract requirements (see 46.407); and
        (d) Include performance incentives where appropriate.
    
    
    37.602   Elements of performance-based contracting.
    
    
    37.602-1   Statements of work.
    
        (a) Generally, statements of work shall define requirements in 
    clear, concise language identifying specific work to be accomplished. 
    Statements of work must be individually tailored to consider the period 
    of performance, deliverable items, if any, and the desired degree of 
    performance flexibility (see 11.105). In the case of task order 
    contracts, the statement of work for the basic contract need only 
    define the scope of the overall contract (see 16.504(a)(4)(iii)). The 
    statement of work for each task issued under a task order contract 
    shall comply with paragraph (b) of this subsection. To achieve the 
    maximum benefits of performance-based contracting, task order contracts 
    should be awarded on a multiple award basis (see 16.504(c) and 
    16.505(b)).
        (b) When preparing statements of work, agencies shall, to the 
    maximum extent practicable--
        (1) Describe the work in terms of ``what'' is to be the required 
    output rather than either ``how'' the work is to be accomplished or the 
    number of hours to be provided (see 11.002(a)(2) and 11.101);
        (2) Enable assessment of work performance against measurable 
    performance standards;
        (3) Rely on the use of measurable performance standards and 
    financial incentives in a competitive environment to encourage 
    competitors to develop and institute innovative and cost-effective 
    methods of performing the work; and
        (4) Avoid combining requirements into a single acquisition that is 
    too broad for the agency or a prospective contractor to manage 
    effectively.
    
    
    37.602-2   Quality assurance.
    
        Agencies shall develop quality assurance surveillance plans when 
    acquiring services (see 46.103 and 46.401(a)). These plans shall 
    recognize the responsibility of the contractor (see 46.105) to carry 
    out its quality control obligations and shall contain measurable 
    inspection and acceptance criteria corresponding to the performance 
    standards contained in the statement of work. The quality assurance 
    surveillance plans shall focus on the level of performance required by 
    the statement of work, rather than the methodology used by the 
    contractor to achieve that level of performance.
    
    
    37.602-3   Selection procedures.
    
        Agencies shall use competitive negotiations when appropriate to 
    ensure selection of services that offer the best value to the 
    Government, cost and other factors considered (see 15.605).
    
    
    37.602-4   Contract type.
    
        Contract types most likely to motivate contractors to perform at 
    optimal levels shall be chosen (see subpart 16.1 and, for research and 
    development contracts, see 35.006). To the maximum extent practicable, 
    performance incentives, either positive or negative or both, shall be 
    incorporated into the contract to encourage contractors to increase 
    efficiency and maximize performance (see subpart 16.4). These 
    incentives shall correspond to the specific performance standards in 
    the quality assurance surveillance plan and shall be capable of being 
    measured objectively. Fixed-price contracts are generally appropriate 
    for services that can be defined objectively and for which the risk of 
    performance is manageable (see subpart 16.1).
    
    
    37.602-5   Follow-on and repetitive requirements.
    
        When acquiring services that previously have been provided by 
    contract, agencies shall rely on the experience gained from the prior 
    contract to incorporate performance-based contracting methods to the 
    maximum extent practicable. This will facilitate the use of fixed-price 
    contracts for such requirements for services. (See 7.105 for 
    requirement to address performance-based contracting strategies in 
    acquisition plans. See also 16.104(k).)
    
    PART 42--CONTRACT ADMINISTRATION
    
        14. Section 42.1102 is amended by adding the following sentence to 
    the end of the paragraph:
    
    
    42.1102   Applicability.
    
        * * * See part 37, especially subpart 37.6, regarding surveillance 
    of contracts for services.
    
    PART 46--QUALITY ASSURANCE
    
        15. Section 46.103 is amended by revising paragraph (a) to read as 
    follows:
    
    
    46.103   Contracting office responsibilities.
    
    * * * * *
        (a) Receiving from the activity responsible for technical 
    requirements any specifications for inspection, testing, and other 
    contract quality requirements essential to ensure the integrity of the 
    supplies or services (the activity responsible for technical 
    requirements is responsible for prescribing contract quality 
    requirements, such as inspection and testing requirements or, for 
    service contracts, a quality assurance surveillance plan);
    * * * * *
        16. Section 46.401 is amended by revising paragraph (a) to read as 
    follows:
    
    
    46.401   General.
    
        (a) Government contract quality assurance shall be performed at 
    such times (including any stage of manufacture or performance of 
    services) and places (including subcontractors' plants) as may be 
    necessary to determine that the supplies or services conform to 
    contract requirements. Quality assurance surveillance plans should be 
    prepared in conjunction with the preparation of the statement of work. 
    The plans should specify--
        (1) All work requiring surveillance; and
        (2) The method of surveillance.
    * * * * *
        17. Section 46.407 is amended in the introductory text of paragraph 
    (f) by adding new second and third sentences to read as follows:
    
    
    46.407   Nonconforming supplies or services.
    
    * * * * *
        (f) * * * For services, the contracting officer can consider 
    identifying the value of the individual work requirements or tasks 
    (subdivisions) that may be subject to price or fee reduction. This 
    value may be used to determine an equitable adjustment for 
    nonconforming services. * * *
    * * * * *
    
    PART 52--SOLICITATION PROVISIONS AND CONTRACT CLAUSES
    
        18. Section 52.237-10 is added to read as follows:
    
    
    52.237-10   Identification of Uncompensated Overtime.
    
        As prescribed in 37.115-3, insert the following provision:
    
    [[Page 44817]]
    
    Identification of Uncompensated Overtime (Oct 1997)
    
        (a) Definitions. As used in this provision--
        Uncompensated overtime means the hours worked without additional 
    compensation in excess of an average of 40 hours per week by direct 
    charge employees who are exempt from the Fair Labor Standards Act. 
    Compensated personal absences such as holidays, vacations, and sick 
    leave shall be included in the normal work week for purposes of 
    computing uncompensated overtime hours.
        Uncompensated overtime rate is the rate that results from 
    multiplying the hourly rate for a 40-hour work week by 40, and then 
    dividing by the proposed hours per week. For example, 45 hours 
    proposed on a 40-hour work week basis at $20 per hour would be 
    converted to an uncompensated overtime rate of $17.78 per hour 
    ($20.00 x 40 divided by 45=$17.78).
        (b) For any proposed hours against which an uncompensated 
    overtime rate is applied, the offeror shall identify in its proposal 
    the hours in excess of an average of 40 hours per week, by labor 
    category at the same level of detail as compensated hours, and the 
    uncompensated overtime rate per hour, whether at the prime or 
    subcontract level. This includes uncompensated overtime hours that 
    are in indirect cost pools for personnel whose regular hours are 
    normally charged direct.
        (c) The offeror's accounting practices used to estimate 
    uncompensated overtime must be consistent with its cost accounting 
    practices used to accumulate and report uncompensated overtime 
    hours.
        (d) Proposals that include unrealistically low labor rates, or 
    that do not otherwise demonstrate cost realism, will be considered 
    in a risk assessment and will be evaluated for award in accordance 
    with that assessment.
        (e) The offeror shall include a copy of its policy addressing 
    uncompensated overtime with its proposal.
    
    (End of provision)
    
    [FR Doc. 97-21492 Filed 8-21-97; 8:45 am]
    BILLING CODE 6820-EP-P
    
    
    

Document Information

Effective Date:
10/21/1997
Published:
08/22/1997
Department:
National Aeronautics and Space Administration
Entry Type:
Rule
Action:
Final rule.
Document Number:
97-21492
Dates:
October 21, 1997.
Pages:
44813-44817 (5 pages)
Docket Numbers:
FAC 97-01, FAR Case 95-311, Item VII
RINs:
9000-AH14
PDF File:
97-21492.pdf
CFR: (9)
48 CFR 16.505(b))
48 CFR 37.600
48 CFR 37.601
48 CFR 37.602
48 CFR 37.602-1
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