CFPB-2011-0016-0001

Document ID: CFPB-2011-0016-0005
Document Type: Public Submission
Agency: Consumer Financial Protection Bureau
Received Date: September 14 2011, at 12:00 AM Eastern Daylight Time
Date Posted: September 30 2011, at 12:00 AM Eastern Standard Time
Comment Start Date: September 6 2011, at 12:00 AM Eastern Standard Time
Comment Due Date: September 20 2011, at 11:59 PM Eastern Standard Time
Tracking Number: 80f1a4e7
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Executive Summary CoreLogic Consumer Services is a third-party administrator of membership and loyalty programs for large financial institutions. We currently manage over 4.5 million members in a variety of membership programs, such as credit and identity theft programs, purchase protection and rewards programs. We provide membership processing/reporting, customer service, creative services, and fulfillment to our clients. We offer the most flexible private label capabilities in the industry, and our experienced product experts understand marketing and operations. CoreLogic Consumer Services prides itself on managing a "one call" customer service experience and consumer dispute process. At CoreLogic Consumer Services, we pride ourselves on building strong relationships with our clients, and in offering best-in-class client service. CoreLogic Consumer Services' clients include some of the most well-known and successful companies in the world. Strong relationships are established through our constant efforts to bring solutions that are cost-effective, timely-delivered and quality-assured. Our clients fall into the following categories: • 3 out of the 5 largest financial institutions in the United States • 2 of the largest online credit retailers in the United States • Top investment companies • Various large marketing firms • Identity theft and fraud prevention companies • Quality management companies • Insurance companies

Attachments:

CLCS Fraud Packet

Title:
CLCS Fraud Packet

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CoreLogic Response

Title:
CoreLogic Response

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Identity Restoration Data Sheet

Title:
Identity Restoration Data Sheet

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