Some suggestion in reference to the paper and electronic forms recommended under CPSIA Section 104(d)
1. Can we change the form to read “First Name” and “Last Name” instead of just “Name”? That would help avoid consumer confusion.
2. Could the form say the “Product identification Number” (PIN)instead of Model number? Model numbers are general but PIN would allow us to track the specific product to the retailer it was sold to and more quickly identify the consumer who registered with the PIN. OR you might consider asking for both Model Number and PIN.
3. For the website, can the order of the fields be changed? For instance, if we place “Model Number” or PIN before “Model Name”, we could have the model number selection pre-fill the model name – making it easier for consumers.
4. For the website, could we not separate our internal data base from that of the CPSC? This would allow us much wider coverage of consumers in case of a recall. We have been collecting consumer registration for years. The data base could be set up to segregate the CPSC data whenever required.
5. Could we have the printed form rest on top of the instruction manual? In our case we put the manual in the most prominent place – which is the handle where we feel is the most prominent location for consumers to see. We would suggest that the form be allowed to be with manual (i.e. on the top of the manual) so that it would be seen first.
Comment from Bahman Kia
This is comment on Proposed Rule
Requirements for Consumer Registration of Durable Infant or Toddler Products
View Comment
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