Comment from Bahman Kia

Document ID: CPSC-2009-0039-0005
Document Type: Public Submission
Agency: Consumer Product Safety Commission
Received Date: August 10 2009, at 06:09 PM Eastern Daylight Time
Date Posted: August 10 2009, at 12:00 AM Eastern Standard Time
Comment Start Date: June 29 2009, at 12:00 AM Eastern Standard Time
Comment Due Date: September 14 2009, at 11:59 PM Eastern Standard Time
Tracking Number: 80a03daf
View Document:  View as format xml

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Some suggestion in reference to the paper and electronic forms recommended under CPSIA Section 104(d) 1. Can we change the form to read “First Name” and “Last Name” instead of just “Name”? That would help avoid consumer confusion. 2. Could the form say the “Product identification Number” (PIN)instead of Model number? Model numbers are general but PIN would allow us to track the specific product to the retailer it was sold to and more quickly identify the consumer who registered with the PIN. OR you might consider asking for both Model Number and PIN. 3. For the website, can the order of the fields be changed? For instance, if we place “Model Number” or PIN before “Model Name”, we could have the model number selection pre-fill the model name – making it easier for consumers. 4. For the website, could we not separate our internal data base from that of the CPSC? This would allow us much wider coverage of consumers in case of a recall. We have been collecting consumer registration for years. The data base could be set up to segregate the CPSC data whenever required. 5. Could we have the printed form rest on top of the instruction manual? In our case we put the manual in the most prominent place – which is the handle where we feel is the most prominent location for consumers to see. We would suggest that the form be allowed to be with manual (i.e. on the top of the manual) so that it would be seen first.

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