Public Comments 2006-D049 P.Tutt

I am glad to have this opportunity to provide comments concerning the use and efficiency in using the WAWF system. I am not able to comment on the issues involved on the receiving end of the system. However, I can surly testify to the fact that the sending side of this system "is not vendor friendly." Some of the issues are detailed below. Too many screens Too many fields The Defense Agency did not upload or input the required PO information into the WAWF system to allow for the invoice to be billed and received Too much information has to be inputted before you are told that information is not available. Then you have to go back and almost start at the beginning Too many steps Too many rejects because the PO and PO Mod information is not updated in the WAWF system Invoices submitted in WAWF are not paid/processed any faster than when using the mail system Vendors have to use more personnel and personnel time DOD personnel do not seem to be trained to use the WAWF system WAWF requirement buried on the PO (WAWF requirement should be visible on the front page) I hope this information will be useful in improving or eliminating use of the WAWF system. Thank You, Pt Patricia A. Tutt Manager, Credit Department Telephone: 301-517-4287 Facsimile: 301-517-4269 Email: patricia.tutt@ricoh-usa.com